Auto Europe and Guerin Car Hire in Portugal

Here at the Auto Europe blog office we recently spotted a comment on the Telegraph’s website telling of a negative experience with Auto Europe. A customer named Brian reports of an accident caused by another driver which resulted in the loss of his deposit. Unhappily he found the customer service following this incident to be less than satisfactory. Whilst we cannot comment on the actual incident without further information we do apologise that the matter has not been resolved satisfactorily. Please remember that part of the remit of our blog is to act as an extra channel to address this kind of issue.

Brian, if you are reading this, please can you get in touch with us so we can research the claim for you.