Goldtrail, the Greece and Turkey specialist holiday operator, went into administration on Friday leaving an estimated 16,000 customers overseas. A further 50,000 customers have booked and paid for holidays over the coming months. Holidaymakers in Turkey are reporting that hotel owners are asking them to settle their bill before they leave as they too have only just heard the news of the company closure.
If you are abroad please call the Atol helpline as the Atol scheme protects you from having to pay for your accommodation again. The number to call is: 0044 203 441 0846. If you have not yet travelled please contact your travel agent and they will advise you on how to claim a refund.
You are also able to download a claim form from the CAA website, www.caa.co.uk. Their contact number is 0203 441 0846.
Are you a Goldtrail customer? Have you been affected? Have you been given any assistance? Please tell us your experience.