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ZURICH CAR HIRE REVIEWS
Car hire reviews in Zurich
Switzerland's largest city, Zurich, is both the cultural and business hub of the country. Located in the north, not far from the German border, it is packed with tourist attractions, including dozens of excellent museums covering a wide range of themes plus a fascinating old quarter to explore. The city's skyline is dominated by the Grossmünster, Zurich's iconic twin-towered church founded a thousand years ago. At the nearby fine arts museum (known as Kunsthaus Zürich) you'll see many rare paintings by Rubens, Van Dyck to Mirò, Max Ernst, Magritte, Salvador Dali and many more. Nearby, featuring almost one million exhibits, the castle-like Schweizerisches Landesmuseum (Swiss National Museum) is a treasure trove of historic and cultural artifacts dating back to pre-history. After all the sightseeing is done, take a stroll along the Limmatquai to enjoy the views of the the Rathaus (Zurich Town Hall) and dine at one of the many outdoor restaurants lining the riverbank. For the best views of Zurich and its picture-postcard lake, head to the top of the 871-metre-high Uetliberg Mountain just five kilometres south-west of the city.
Established over 65 years ago, Auto Europe provides the best service and cheapest car hire deals in Zurich, including Zurich Airport and Zurich Hauptbahnhof Train Station. With over 24,000 pick-up and drop-off points available in more than 180 destinations worldwide, we are one of the leaders of the international car rental industry. The fact that Auto Europe has very strong working relationships with all the top suppliers enables us to offer a comprehensive choice of vehicles, ranging from Economy-category cars for city sightseeing to sumptuous SUVs and mini vans with extra seating for family and friends for an extended road-trip in Switzerland. Take a look at the comments below in our Zurich car hire reviews section to benefit from some additional peace of mind before booking your vehicle with Auto Europe.
AUTO EUROPE ZURICH, SWITZERLAND Car Rental Reviews
Average Rating for Auto Europe Zurich:
ZURICH, CH - Reviewed by YAKOV YEHOSHUA - 06 April 2021
" Best ever! "
" Very fast service, new car and straight forward procedure! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by IAN - 28 August 2020
" Perfect no issues "
" Perfect, no issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by PETER - 30 July 2020
" It was a good experience and the car was very nice, clean and almost brand new. "
" It was in general a very good experience. At check in the agent said that GPS was included with the car but when I picked up the car I was asked to pay 18.00 Swiss France per day to start the GPS in the car! "
Overall Value: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by TERTIUS - 16 March 2020
" I was upgraded. So that was epic "
" I was upgraded. So that was epic "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by SIMON - 26 February 2020
" the staff were efficient and helpful "
" Very slick pick up and drop off "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by SIMON - 05 February 2020
" Overall the car was very good and the staff were friendly and efficient "
" Fine although the check in process was quite lengthy because of a loss of power at the airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by OWEN - 02 February 2020
" Excellent value "
" Excellent. Received upgrade to Audi A4 with 4 wheel drive - critical when travelling in snowy conditions. Very pleased with staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by SRISATHIAVANI - 24 January 2020
" Helpful staffs "
" Fast and Friendly service "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ZURICH, CH - Reviewed by OLIVER - 24 December 2019
" No hassle. Very smooth "
" Got free upgrade. Car was brand new "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by MARTIN - 18 December 2019
" No glitches or problems "
" Professional and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by PETROS - 11 December 2019
" Very happy "
" I am very happy with my experience with Alamo "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by ROGER - 05 December 2019
" Everything you could wish for and more when renting a car. Pleasant, easy from start to finish. "
" Charming, very efficient , polite and smiling staff at pick up. Very quick, efficient , charming staff at drop off. The most pleasant rental experience I have ever had ! The staff at Zurich airport are to be congratulated. 10/10 ******* "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by KRISTIAN - 05 December 2019
" Great customer experience. Nice to have a car that looked brand new. "
" Zurich office was very efficient and the vehicle was immaculate. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by CHRIS - 04 December 2019
" Fantastic service from collection, condition of car and friendly drop off staff. I rent cars frequently from the big suppliers so it makes a refreshing change not to be pressurised into paying for unnecessary insurance. Never had a problem with Alamo. "
" Very impressed with everything. No hard sell for insurance and pleasant staff at collection and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by MARK - 06 November 2019
" No problems "
" Long wait at counter (for pickup) Car and drop off excellent. "
Overall Value: 10 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by MICHAEL - 24 October 2019
" Everything went smoothly and efficiently. Lovely car, staff friendly and helpful. "
" Everything went smoothly and efficiently. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by MATTHEW - 10 September 2019
" Very good service as usual. I've rented with you many times before in France and it was nice to get an upgraded car, thank you! "
" Very good service in Zurich, it was also nice to get an upgraded car, thank you! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ZURICH, CH - Reviewed by PRATHEEP - 28 August 2019
" Value for the money !!! I will highly recommend Auto Europe for friends and family. "
" Condition of the car is extremely good, pickup and drop off process is relatively very easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by DAN - 15 August 2019
" friendly and helpful staff at drop-off and when picking the vehicle up "
" friendly and helpful staff at drop-off and when picking the vehicle up "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by HERMANN - 07 August 2019
" very good "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by STUART - 04 August 2019
" Best price, great service and answered any questions I had quickly. I would definitely use Auto Europe again. "
" Great experience, no queue and rental organised very easily and quickly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by LUCIEN - 10 July 2019
" All good. "
" I found them reasonably efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by STEPHEN - 06 July 2019
" Used auto Europe a number of times always found them the most competitive price wise also easy booking etc and never had a problem of any kind "
" It was actually herz and I was above very satisfied, Simone on reception desk was excellent and explained everything in detail, return of car was a really good experience with the staff polite and efficient with checking the car etc, overall experience was excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by ALEXANDER - 28 June 2019
" All round great - the staff that helped me at the desk were efficient and was very good of them to upgrade me. "
" AutoEurope very kindly updgraded my vehicle at the terminal pickup desk which was much appreciated. I was using the car for business for the day for meetings in Switzerland and the bigger vehicle was a great help. Thanks AutoEurope Switzerland ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by VIRAF - 19 June 2019
" Fantastic! First time to rent a car in Zurich, excellent web site easy to use. Most recommended. "
" Fantastic! We hired a car in Zurich for a family holiday. Europe car service was brilliant, although out flight was late, the counter staff were very efficient, within minutes we got the car keys. Condition of Vehicle was as advertised - very clean. Drop-off was similar, very efficient. Most recommended. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by IAIN - 17 June 2019
" Excellent service. good economical car at a good price. "
" Excellent staff, friendly and professional, nice clean car but the staff were the best "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by IAIN - 02 June 2019
" Excellent that's it "
" Excellent staff, extremely quick and efficient service. Good car great on fuel, very happy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by PAVEL - 05 May 2019
" Convenient, comfortable "
" Convenient, efficient "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by WARREN - 23 April 2019
" good overall experience and pricing was good "
" very efficient "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ZURICH, CH - Reviewed by EMYR WYNNE - 19 April 2019
" Very efficient and good quality service. "
" A positive experience all round. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by MALCOLM - 16 April 2019
" Excellent "
" Altogether good experience. No queue, courteous and efficient staff and great car, located near the rental office "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by MARK - 29 March 2019
" I will certainly book with auto europe again. "
" It was all good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by ROGER - 19 March 2019
" all went smoothly "
" efficient "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by PAUL - 15 March 2019
" Uncomplicated booking process and reasonable priced "
" Very well organised and professional on collection and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by RICHARD - 10 March 2019
" Excellent "
" A smooth, courteous and efficient service from beginning to end. We would definitely use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by ANTHONY - 06 March 2019
" All good "
" Part of Europcar? "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by SAEED - 05 March 2019
" We were provided with an extensive list of damages such as scratches and scuffs upon collecting the vehicle. However, once we inspected the vehicle, we realised the car has far more and major dents and scratches almost covering the entire right-hand side of the vehicle which was not mentioned in the initial / hand over the report. We would have paid dearly if I had driven off and relied on Europe Car/staff and their report in the airport. In my opinion, first you should not provide your customers with a car which is heavily dented and scratched, second, all the items have to be mentioned in the report before a customer pick your vehicles! "
" We were provided with an extensive list of damages such as scratches and scuffs upon collecting the vehicle. However, once we inspected the vehicle, we realised the car has far more and major dents and scratches almost covering the entire right-hand side of the vehicle which was not mentioned in the initial / hand over the report. We would have paid dearly if I had driven off and relied on Europe Car/staff and their report in the airport. In my opinion, first you should not provide your customers with a car which is heavily dented and scratched, second, all the items have to be mentioned in the report before a customer pick your vehicles! "
Overall Value: 4 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 1
ZURICH, CH - Reviewed by OLIVER - 01 March 2019
" Easy booking and good prices "
" Quick pickup, good car, quick drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by COLIN - 23 January 2019
" Very good overall performance "
" Very good "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ZURICH, CH - Reviewed by RAFAEL - 23 January 2019
" Everything went well and with no issues. That's what I want when getting this kind of services. "
" It was very good. The only issue was the price that was quite high even to Switzerland. "
Overall Value: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by VENJA - 13 December 2018
" Perfect "
" Excellent service, great vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by MARILIA - 06 December 2018
" Everything eas Perfect365 The car was a brandy new car Excelent car, clean, confortable and new! "
" The company is outstanding Very happy with the service in general "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by WILLIAM - 10 November 2018
" Very speedy pick up and return. Hassle free "
" Everything went well. Only slight niggle was we were told vehicle had no damage but on checking there were two crutches/dints in the rear bumper. They were recorded and records amended "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ZURICH, CH - Reviewed by NAJI - 07 November 2018
" excellent experienec and I will use them again "
" The services we got from the Alamo desk is excllent. the car is very good and I recomend using this again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by PHILIP - 29 October 2018
" Easy pickup and drop off, no waiting about. I struggled to find the method to open the fuel filler cover, but that's because I have a button on my own car. "
" Excellent, the only very minor issue is the signage on the return is not consistent, because the Alamo sign is only on the main entrance. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by LENKA - 17 October 2018
" All positive end to end "
" All positive "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by PETER - 14 October 2018
" An excellent experience from start to finish - Thank You! "
" An excellent service at Zurich airport - no problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by LEE ANNE - 14 October 2018
" Quick and efficient service, great car, great price for the week and very straightforward pick up and drop off. Will be using again "
" This was by far the most efficient and quick car hire I have experienced when hiring a car in Europe - the desk at the airport was really easy to fine and the whole transaction took minutes. I was offered a choice between manual and automatic, and was not badgered into taking out ridiculously priced insurance extras as is usually the case. Got the keys and found the car within minutes as it is close to the desk. We were given detailed images of how to return the car and where, and on return, it was again quick and efficient, with a check carried out and key handed over. Would definitely use Europcar again, can't recommend highly enough. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by RUTH - 08 October 2018
" I have been using Auto Europe for many years and have chosen various rental companies (best price) and was only once disappointed (Alamo) , I shall make sure not to use them again! "
" There was rather a long wait at the Europcar desk at Zurich Airport but apart from that everything ran very smoothly and I would certainly use Unirent again. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by DARIUSZ - 04 October 2018
" Super! "
" Super! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by JOHN - 03 October 2018
" As above "
" Can not fault our recent car hire, everything was great and loved the car! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by MICHAEL - 24 September 2018
" Not much to say. Everything worked well as I've come to expect with auto Europe who I have used before. "
" Overall excellent. Quick and efficient at both pick up and drop off. Liked the automatic transmission and the car was in excellent condition and drove well. Will use Europcar again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by ADRIAN - 17 September 2018
" Great price for the rental and handy to be able to purchase additional coverage "
" Very friendly and helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by ADRIAN - 13 September 2018
" Clean , efficient and friendly. And a reasonable charge! "
" Clean , efficient and friendly. And a reasonable charge! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by MICHAL - 23 August 2018
" Smooth rental, helpful staff on autoeurope phone lines (for whatever reason, I could not have added my flight details into my booking and they did it for me in an instant). Smooth car collection, and drop off. "
" Dollar at Zurich international airport: I have arrived to the counter roughly half an hour sooner before my pick up time, and they did not have any car from the category I booked ready. I was expexting them to ask me to wait until my pick up time, but I was very pleased when I have been offered a free upgrade and I drove away in a couple of minutes. Thumbs up for the Slovenian guy at the counter, and also for his manager (presumably) who, when asked what he should do, just said "Give him the toyota before somebody else grabs it" "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by VINOTH - 22 August 2018
" Absolutely delightful Room for improvement would to speed up the queues and process while collecting the car. Its a hassle to wait for more than half an hour with kids and all. Thank you "
" Thank so very much ! We had an absolutely amazing time with the car we rented. It was VW transporter 9 seater. Absoultely clean and no issues atall. The only other comment is about wait at the airport while collecting the car. It took about 30 minutes or more . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
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