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ABU DHABI CAR HIRE REVIEWS
Car hire reviews in Abu Dhabi
Capital of the United Arab Emirates (UAE), Abu Dhabi is an ultra-modern and very progressive seaside city with a growing number of tourist attractions to suit all tastes. First inhabited by the Bani Yas nomadic tribe in the 18th century, it remained a relatively small fishing village right up until the moment oil was first discovered there in the 1930s. Most first-time visitors head straight for the magnificent Sheikh Zayed Grand Mosque, one of the largest and most impressive in the whole of the Middle East. Clad in Macedonian marble, this iconic building features an innovative use of glass-work, mosaic tiling and intricate carvings to emboss a building capable of catering for up to 40,000 worshippers at one time. The city also boasts some of the most famous museums on the planet, most notably the Louvre Abu Dhabi which depicts world art from the Neolithic period right through to the present day. There's a great wealth of exhibits on display there, from ancient Egyptian statues and old ceramics to some of the greatest masterpices by Picasso and many others. Housed in a uniquely innovative building, the Guggenheim Abu Dhabi is another must for art lovers who flock there from all four corners of the world to immerse themselves in this vast platform for contemporary art and culture. With a car hire in Abu Dhabi you can also head out into the desert to enjoy an exciting road-trip to some of the city's most appealing local attractions, such as Liwa Oasis and the oasis city of Al Ain.
With Auto Europe you can rent a car in Abu Dhabi at a choice of convenient downtown locations or pick it up from Abu Dhabi Airport located just 19 miles east of the city. Our unique relationships with all the world's top local and international car rental providers means that we can offer the best deals and widest choice of vehicles in the United Arab Emirates, whether it's something small and maneouvrable you need for city sightseeing or a more powerful car for exploring the surrounding desert landscapes. Check out what others had to say about their recent Auto Europe car rental experience in the UAE by reading the comments they posted in our Abu Dhabi car hire reviews section below.
AUTO EUROPE ABU DHABI, UNITED ARAB EMIRATES Car Rental Reviews
Average Rating for Auto Europe Abu Dhabi:
ABU DHABI, AE - Reviewed by AUREL DOREL - 06 May 2025
" I do not recommend the experience with auto europe to anyone ..... lack of communication "
" I do not recommend the experience with auto europe to anyone ..... lack of communication "
Value for Money: 2 Efficiency of Counter Staff: 3 Expediency of Drop-off: 4 Condition of the Vehicle: 2
ABU DHABI, AE - Reviewed by KHAMIS - 24 April 2025
" The car was in good condition almost new. However, the pick or drop the care was very stressful. There was no one at the aiprt despite booking the car for over a month earlier. I had to call different people and waited for almost 45 minutes (messed up my holiday plan). The fuel tank was not full as agreed. The person dropped the car asked for 50EAD instead of 20. They just need to improve their customer service to be on the same level as other providers. "
" The car was good and new. But pick up and drop was a nightmare. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ABU DHABI, AE - Reviewed by IBRAHIM - 27 August 2024
" When there's a problem they don't help "
" Poor I had to wait over 2 hours fo me car when it came it was in poor condition not most panels were damaged car never drove properly felt unsafe toe drive when I complained it took them 2 days to replace the car I had to use a taxi for 2 days which cost me a lot of money I told them to take the car I don't want it very unhappy I feel they should refund me my loss "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 6 Condition of the Vehicle: 1
ABU DHABI, AE - Reviewed by MOHAMED - 22 May 2024
" Auto europe seems to not have explained to Dollar that you offer Zero excess contracts on behalf of Dollar, or dollar was just trying to wing it to flog extra insurance on me. whichever the case, I should not be put in this situation at Dollar desk. "
" I arrived at the Dollar desk at 7:30am for a booking starting 08:30am. They religiously made me wait 1 hour until 08:30am to even look at the booking. Later I found out that a staff shift change happened in that hour, hence the reluctancy to deal with my reservation close to shift ending. The Staff tried to change contract terms and tried to apply an excess on my Zero-excess rental. They were very insistent. They also applied a deposit of AED 3000. The car booked was not available so they gave me a smaller car instead. I had guests to take with me and the whole rental was to fit us all with luggage. clearly this changed our plan and we had to spend considerable additional money on taxis...etc On returning the car, no space to park the car, kept going in a loop. 3 staff members in the Dollar cabin and none of them cared to come out and assist. overall, not a good experience. "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 2 Condition of the Vehicle: 2
ABU DHABI, AE - Reviewed by MICHAEL HEINRICH STEPHAN - 05 February 2024
" Easy to use and good prices "
" Very efficient, good pick up and drop off service "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by ROBERT - 01 December 2023
" Perfect "
" Perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by SAMER - 18 November 2023
" Excellent value by AutoEurpe and Avis with quick turnaround time at both pickup and return of car "
" Very much appreciate the free upgrade I was given and fast service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ABU DHABI, AE - Reviewed by ASIF - 17 August 2023
" I ordered a mid sized SUV like a Mazda CX-5 but received a smaller compact Tiguan. Long wait to be served at collection and long wait at drop off too. They only have one computer and very busy. "
" I ordered a mid sized SUV like a Mazda CX-5 but received a smaller compact Tiguan. "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 4 Condition of the Vehicle: 4
ABU DHABI, AE - Reviewed by MITUL - 18 May 2023
" False advertising "
" The car that i had prebooked was click bait and was not honoured by the carr rental company "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ABU DHABI, AE - Reviewed by ATHANASIOS - 28 November 2022
" I NEED YOU TO ISSUE MY INVOICE!!! ATHANASIOS GRIGORIOU VAT 004558465 "
" ALL GREAT BUT I NEED YOU TO ISSUE MY INVOICE!!! ATHANASIOS GRIGORIOU VAT 004558465 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by RISHAD - 20 October 2022
" Very bad experience, being confirmed that my booking and successful, getting charged for it and later not being able to get the car! "
" The manager turned down the car that I have booked and got the confirmation for, saying that I can't get a car with Kazakhstani driver's license. Even though in my booking I have provided my information and my residency. The company gave me the approval and later the counter told me that they cannot give!? It is like a week of emailing again and again, being promised that I will get back my refund and so far I have received nothing. And the payment has been paid fully around $80 for 2 days. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ABU DHABI, AE - Reviewed by ROBERT - 18 July 2022
" Easy to use - great options, good prices, and no hassles... "
" Issues with key fob/car access, but apart from that all was good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ABU DHABI, AE - Reviewed by COLIN - 26 November 2021
" Extremely poor customer service, does not listen to customer at all. Takes no action to try to resolve any problem, but quite willing to try and sell you another vehicle, despite having a prepaid voucher! "
" We went to collect our car with our prepaid voucher. We were told by the representative that the voucher was not confirmed and the voucher was not valid. The guy had no customer service skills and just said we needed to contact our service provider Autocars. The service provider could not have been more helpful. She spoke to the EUROPCAR representative who did not want to know, he just kept refusing to acknowledge that we had a confirmed reservation that was prepaid. Eventually, he called someone in EUROPCAR Abu Dhabi who confirm that they actually did have a car for us. The problem was within EUROPCAR, not our supplier. Buy this time we had been waiting almost 2 hours and only changed the situation because we had instigated calls to our suppliers contact centre in the USA. We did not even receive the slightest indication of an apology from the EUROPCAR representative in the Rotana Beach Hotel. Extremely poor customer service. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
ABU DHABI, AE - Reviewed by MEHTAB - 27 October 2021
" Staff were pleasant and helpful and efficient. "
" Great experience. Deposit was not excessive which put me off other companies. Car seemed to have some minor problem accelerating towards the end of week. Price a little higher than competition. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ABU DHABI, AE - Reviewed by PARVAZ - 01 January 2021
" I was not able to pick up my car from the airport because of new regulations. I was not told about this at the time of booking or anytime leading up to the collection date. I was delayed by 3 hours and had to arrange alternative transportation. "
" I was not able to pick up my car from the airport because of new regulations. I was not told about this at the time of booking or anytime leading up to the collection date. I was delayed by 3 hours and had to arrange alternative transportation. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ABU DHABI, AE - Reviewed by ANNE - 12 April 2020
" Booking through your website and paying in advance meant I was required to pay a much bigger security deposit. I did not have enough on my credit card. They would not accept cash so I had to pay for extra insurance to bring the deposit down. To date I have not had my deposit refunded "
" Using your website meant I had to pay a much bigger deposit than if i had booked direct. I did not have enough c "
Value for Money: 2 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by DOUGLAS - 08 March 2020
" Staff were very friendly and efficient. "
" The car had numerous small dents and scratches but was otherwise very good. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ABU DHABI, AE - Reviewed by ZUBAIR - 28 February 2020
" Quick and easy service nice new car "
" Great guys at the desk "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by AHMAD - 23 February 2020
" . "
" Bad experi3nce withnstuff After i returned the car, no proof of deposit block was provided . "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 9
ABU DHABI, AE - Reviewed by SHUKRI OMAR ALI - 23 February 2020
" please confirm the above - why the card i used for the booking was not accepted and i had to use someone elses card and was charged. "
" everything was fine except when making the deposit of the car at the pick up point in abu dhabi they needed a master card,and not a visa debit card?If i booked the car by my visa debit card why dont they except the deposit with the same visa card.Here is a problem if someone doesnt have a master card then his holidays are ruined.i have to ring someone to come all the way to the airport and pay for me the deposit by his master card. this needs to be updated or you need to inform customers clearly prior to booking. please can you confirm why a visa debit card isnt accepted when it is accepted all over the world especially when i made the booking with the same card! "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by JOHN - 11 February 2020
" Excellent "
" Only reason for poor mark on drop off is that not fully posted banners showing parking of rental cars "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 7
ABU DHABI, AE - Reviewed by IMRAN - 09 January 2020
" nice easy and cheap "
" nice easy and cheap "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by KHALED - 03 December 2019
" The car lost more than half of the petrol in less of 100km of driving. I fuel the car and i claimed for the petrol invoice, and i received no final answer till this moment. "
" The car lost more than half of the petrol in less of 100km of driving. I fuel the car and i claimed for the petrol invoice, and i received no final answer till this moment. "
Value for Money: 4 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 1
ABU DHABI, AE - Reviewed by MARK - 06 November 2019
" I have e mailed Auto Europe twice about a refund and have not had any response which is disappointing. Budget told me they would mark car as a no show, which would enable a refund to be made. "
" Terrible experience. They couldnt process my booking because they couldnt or wouldnt process my credit card without a PIN no, which I didnt have. I offered a debit card but they were unable to accept and wasnt really interested in trying to find a solution. In the end I booked another car with Dollar at a much higher price where I had no issues. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ABU DHABI, AE - Reviewed by CHRIS - 29 October 2019
" Still waiting to receive the 15% discount advised at booking as part of your promotional flash sale. Emailed the on the day of booking and still to receive any communication from Auto Europe hence the low score. "
" Dollar were very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by GLENN - 09 October 2019
" Prior boooking is so easy and speeds up the collection process of the vehicle. The staff at collection and return of the vehicle were polite and friendly and very efficient. I would certainly use this company again. "
" The desk staff were friendly and very helpful. We were shown to the car, it was inspected and the marks on it were identified and agreed. The car was clean and tidy and properly fuelled. Instructions on operation of the vehicle were offered but I have experience of driving in Abu Dhabi . 10 out of 10 for assistance from the staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by MOHAMMED ENAMUL - 25 September 2019
" Great staff at budget counter in Abu Dhabi branch "
" Easy to book "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ABU DHABI, AE - Reviewed by RAAFAT - 18 September 2019
" nice website , need to be more precise "
" the girl on the desk was very helpful . i arrived 2 am , but the machine they have was not compatible with my credit card . did not accept my card .i tried to do everything . at the end the girl suggested to pay by debit card and that what had happened "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by LESLEY - 01 September 2019
" Very happy to recommend "
" excellent experience - quick and easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by DAVID - 21 July 2019
" Very helpful staff & clear instructions. Great service throughout. "
" It was with a company named Budget & their service was great. No issues & very helpful throughout. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by AHSAN SALEEM - 14 June 2019
" Good "
" It was good "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by ANWAR - 01 May 2019
" All good "
" Good efficient staff, friendly and helpful. Smooth operational procedures ...no problems "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ABU DHABI, AE - Reviewed by DRAGOS MIHAI - 09 April 2019
" Bad condition of the car Counter staff unfriendly and not professional "
" Poor "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 4
ABU DHABI, AE - Reviewed by GRAHAM - 17 March 2019
" Very satisfied except for return guidance, better car rental return signs needed like most other airports. "
" Very satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by RAIHAAN - 14 January 2019
" Good overall "
" Great service but car provided did not have Bluetooth and cup holders. Small annoyances I know but in today's day and age these should be provided. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ABU DHABI, AE - Reviewed by BAYAN - 12 January 2019
" Good value for money "
" the staff are very professional quick and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by MARTIN - 05 January 2019
" Good car and good service "
" Friendly and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by STUART - 04 January 2019
" . "
" Turned up at the airport to be told I could not proceed with the rental as I did not have a credit card for the security deposit and they would not accept my debit card. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ABU DHABI, AE - Reviewed by JAMES - 05 December 2018
" N/a "
" 1 member of staff was extremely rude. They were trying to charge us to get the vehicle cleaned as it was dusty. "
Value for Money: 4 Efficiency of Counter Staff: 7 Expediency of Drop-off: 1 Condition of the Vehicle: 9
ABU DHABI, AE - Reviewed by DAVID - 18 November 2018
" Very good service. "
" Very good service both collecting and returning the car. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ABU DHABI, AE - Reviewed by WARREN - 15 November 2018
" Very friendly staff at Abu Dhabi airport, they gave good information and advice. The whole process was quick and simple would certainly use again "
" The staff on duty where genuinely friendly and had good information "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ABU DHABI, AE - Reviewed by SUZANNE - 07 November 2018
" Payless/Budget were very quick with the allocation of the car and the return procedure was simple and fast. Very pleasant and well-mannered staff. "
" Very nice, clean car that was lovely to drive and very fuel efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by GAURAV - 30 October 2018
" very unpleasant!! "
" The car had tire pressure flashing but was still provided to us. On pickup, was kept waiting for 15-20 mins with no one at the counter. The locks on the car did not operate properly and opened even when the car was in motion. Very scary if you have young kids on their own at the back seat. No provision for child lock. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 1
ABU DHABI, AE - Reviewed by EDWARD - 28 October 2018
" Got everything required. Trouble free "
" Quick, polite and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ABU DHABI, AE - Reviewed by GARY - 23 October 2018
" Seyed is brilliant! Thoroughly recommend AutoEurope for their service AND prices "
" Fast efficient service at Budget / Payless. Counter staff are excellent and cars are new/clean. cant ask for more! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by GARY - 15 October 2018
" AutoEurope were excellent, I dealt with Sayed who was extremely helpful and friendly! Highly recommended "
" Payless were great... the car i booked wasnt available but i got an alternative which was comparable if not even better. Cant complain at all "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by KARL - 04 October 2018
" As above. "
" Excellent all-round. My only concern was that the fuel gauge was very low when I picked up the car and I had to put fuel in very quickly. Other than that I was extremely satisfied. Very helpful and efficient staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ABU DHABI, AE - Reviewed by MARTIN - 01 October 2018
" Prices seem to have increased, which has meant that I am now hiring elsewhere. "
" Seamless handover and once again service with a smile. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by MARTIN - 17 September 2018
" A painless experience due to the efficiency of the staff. "
" Efficient and delightful staff at the booth. Quick service and friendly conversation. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ABU DHABI, AE - Reviewed by JONATHAN - 21 August 2018
" Feel conned "
" I paid for upgrades insurance as perceeb site advice then to be hit at desk for a lot more money "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ABU DHABI, AE - Reviewed by KRISTIAN - 13 June 2015
" Voucher clearly states that there is a desk in the termainl and on booking that car hire was at the airport. This was not true and we had to call National and it cost me a fortune, my husband was furious because there was noone there to meet us and it took us over 1 hour to get our car after calling waiting and having to walk up and down the termainsl to find the desk that was not there. We would not have booked with you if we knew that there was not a desk. It was very stressful and cost me a lot of money in phone calls and we alsothen had to cal them several times to arrange for the car to be collected at the airport and again we had to wait, we could not find the man and it was not clear wher to go, very very frustrating "
" We arrive at the terminal after a long que at passport control and looked for the National Car hire Kiosk Desk at the meet and greet area only to find that there wasnt one and so we made our way to the car rental place in terminal 3 to find that there was no National desk anywhere. I then had to call the number on the voucher and I was told that rep had been waiting since 19.30 and had left because he couldnt find usafter waiting for an hour. Our flight did not land until 19.45 anyway and we would have to go through passport control and collect our luggage whcih would take between 30 - 60 mins. The man on the other end of the phone kept saying he could not hear me I had to phone him several times, it cost me a fortune and we got car 21.15 "
ABU DHABI, AE - Reviewed by TARIK - 02 June 2015
ABU DHABI, AE - Reviewed by YUNIS - 31 May 2015
ABU DHABI, AE - Reviewed by BRENNON - 09 May 2015
" Upon arrival my flight was delayed which means you would assume the vehicle would be prepared and ready. The car was late. On collection the car was as requested a non smoking vehicle. The car had a terrible smell of stale smoke despite the non smoking sticker on the dash board. The car had to be exchanged the next day in Dubai as it was not acceptable or bearable. Upon exit of Abu Dhabi airport car park I was issued an exit ticket which did not work as it had AED 175 owing on the ticket. I was told by the staff to just explain to the car park attendant and he would allow me to exit. A further delay. The service was poor to say the least, the cars were dirty not well presented with parcel shelf broken which meant luggage exposed. "
" The comments above relate to Dollar. I would never use them again and I travel constantly and hire cars on a regular basis. At least 3 weeks a month and this was the first and will be the last time. "
ABU DHABI, AE - Reviewed by PETER - 10 March 2015
" Auto Europe site is clear and easy to use. However it may be useful to see feedback from clients on the rental company and the specific rental office as these can differ between locations within the same group. I would like to have something more than cost in order to judge car hire services; eg quality of car, quality of service, effectiveness at dealing with issues. "
" Initial car was high mileage, with one major dent and a number of smaller dents, scratches, and panel misalignment, along with interior trim hanging off. No alternative was available at the airport but a change out was promised within a one hour window the next day; when it didn't arrive it took a number of phone calls and broken promises before it was eventually changed out eight hours later. The replacement car was what I would expect of a reasonable car hire. "
ABU DHABI, AE - Reviewed by DAVID - 12 September 2014
" I always get very good rates from auto europe and i recommended auto eurooe to many aquantences and colleages "
" Unprofessional staff, bad status vehicle received. Last time i take a vehicke from dollar "
ABU DHABI, AE - Reviewed by JON - 26 June 2012
" Keep prices low and we will come back I have been using Auto Europe for many years now always with good service "
" This time the car was high mileage 87K and it had a few issues, high petrol consumption and noisey wheel bearing But on my last visit I had a new car so I cant complain "
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