Auto Europe
- North America
- Central America
ALAMO GREECE CUSTOMER REVIEWS
- 8.9
- 9.2
- 8.5
- 9.4
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
ALAMO BY ENT GREECE Car Rental Reviews
Average Rating for Alamo by ent :
KALAMATA, GR - Reviewed by SOPHIE - 16 September 2025
" Very easy booking experience, thank you! "
" Very good experience - friendly and quick, with an option to check in, in advance "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by BRYAN - 13 September 2025
" Very good "
" Good vehicle and friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by CAROLINE - 04 September 2025
" Would definitely recommend "
" Friendly, efficient staff. No hassles when handing the vehicle back in. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by KYRYLO - 25 August 2025
" Horrid "
" Car ran down destroyed Renault while Toyota booked. Terminal transfer 1hr+ wait "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 1
RHODES, GR - Reviewed by LAURA - 19 August 2025
" Great service "
" Outstanding counter staff, pleasant, professional and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by JOHN - 10 August 2025
" Cheapest price "
" The car started to develop problems with the clutch "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KALAMATA, GR - Reviewed by PAUL - 03 August 2025
" Very easy to book. No problems. "
" Excellent friendly service. Could not be better. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by GORDON - 14 July 2025
" . "
" . "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by RUSSELL - 02 July 2025
" Trustworthy compared to other companies we have used "
" Very fast and polite "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by DAVID - 21 June 2025
" - "
" - "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by MICHAEL - 16 June 2025
" Car had done over 50k miles and had various marks on bodywork. Was missing the roof Ariel and radio knob and we were unable to connect on Bluetooth. However it was mechanically sound . "
" Overall very good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
LESVOS, GR - Reviewed by ALEXANDER - 23 May 2025
" Very good price and with extended waiver as part of the deal via the UK website. that made it a safer bet than hiring via a local firm. "
" Very professional. Car ready and waiting. Drop off email had the wrong agreed drop off (it is probably default set to Mytilene airport!) but a quick text sorted that. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by MICHAEL - 22 May 2025
" Perfect service "
" Just excellent! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by NICHOLAS - 19 April 2025
" When you get to the compound everything is good. But you were already lied to, so it takes some getting over "
" I was expecting it to be on airport. As it says in the advert. But it was shuttle bus. The end "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PAUL - 16 April 2025
" Very satisfied at this time of year when prices are competitive with other suppliers. "
" Everything was quick and smooth, both pick up and drop off. Car was as expected, and of good quality. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ANDREW - 03 April 2025
" X "
" Friendly and efficient "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KYRIAKOS - 27 February 2025
" Brilliant service "
" Friendly and brilliant service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ANDREW - 09 January 2025
" Friendly, efficient and professional. "
" Friendly and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by SEAN - 15 November 2024
" Not sure prices were competitive "
" Shocked to find 4 gentlemen sitting in the rental car with their luggage on collection, no staff in car park, all cars open so no way of knowing who's car was who's. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by CHARLOTTE - 09 November 2024
" Good "
" Excellent "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by ELIZABETH - 01 November 2024
" Very easy to book with auto Europe and a good choice of vehicles and companies "
" The best car hire experience abroad that I've ever had "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by DAVID - 01 November 2024
" Easy to book and select preferred rental company "
" Excellent customer care by staff in Greece "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by JAMES - 30 October 2024
" Very good all round "
" Very easy would recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ROB - 25 October 2024
" Have used Auto Europe for years and you are always the best value. Booking on the website is easy, simple and quick and I've never had a problem with any booking I've made. I'll be back for my next holiday hire! "
" Lovely friendly and professional staff, very efficient and quick collection of a high quality vehicle. Excellent experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by NICHOLAS - 21 October 2024
" Seamless experience - polite and efficient counter staff and return check agent. Both spoke excellent English and were pleasant and upbeat. No hard-sell for additional insurance at the counter and vehicle was virtually new with only 3k on the clock. Would not hesitate to use them again. "
" Seamless experience - polite and efficient counter staff and return check agent. Both spoke excellent English and were pleasant and upbeat. No hard-sell for additional insurance at the counter and vehicle was virtually new with only 3k on the clock. Would not hesitate to use them again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by CHARLES - 21 October 2024
" wii use this service again "
" will be happy to use alamo in the future and auto europe "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by EDWARD - 19 October 2024
" When I booked with autoeurope and bought the 'full insurance' I thought that was what I was doing AND any damage etc to the car would be covered - this was NOT the case. I had to pay a further 175 euros to Alamo to get the insurance I needed !! In future I will not book thoung an agency and have to pay 2 lots of insurance I will go to the company direct. "
" OK "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by DAVID - 19 October 2024
" Superb staff and upgrading to a great car! "
" Absolutely fabulous! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SIMON - 18 October 2024
" Auto Europe is a great site and quickly identifies a range of vehicles. The hire companies are completely comfortable with the process. An area for improvement is within the website relating to the filters and accuracy of suppliers descriptions- example: Volta company at Athens airport- website says the collection/drop off is at the airport where in fact there is a shuttle required for both. "
" All good . Allowed me to pick up the car 8 hours early and upgraded the vehicle. Also allowed me to use their parking space temporarily whilst picking up my wife later that evening. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by PETER - 18 October 2024
" Everything was very easy from start to finish. "
" Staff at Alamo are excellent, very friendly and efficient with no hard sells for extras etc. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by KEITH - 15 October 2024
" Easy pick up and drop off onsite at airport "
" Friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
RHODES, GR - Reviewed by PAUL - 14 October 2024
" There was no need for an International License but AutoEurope were wrong to state that this was necessary. "
" Alamo claim that cars are cleaned between rentals but the interior was quite unhygienic when collected. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PREVEZA, GR - Reviewed by JONATHON - 11 October 2024
" I am not sure who was responsible for failing to notify me of out of hrs charge. It should be made apparent at time of booking. "
" After booking , and confirming, I was informed there was an € 40 out of hrs fee. My flight arrived at the correct time and was indicated on my booking. It was only 21 hrs which is not really out of hr for travel. This charge should be made apparent on booking . It represents a 35% increase of cost. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LESVOS, GR - Reviewed by PATRICIA - 09 October 2024
" Brilliant service from start to finish. "
" Alamo provided excellent service and I can't praise them highly enough. They were more than accommodating when my delayed flight caused late pick up. I won't hesitate to use them again and from my experience can highly recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by CHRIS - 06 October 2024
" I haven't ever had problems with Auto Europe. I just think these guys in Rhodes didn't operate very well "
" Worker wasn't around - had to wait for him to arrive. Car ran perfectly but had lots of dents and was even missing a sun visor on the drivers side. The car key was also broken and the centeral section fell out. Luckily we found it or we wouldn't have been able to go anywhere. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
LESVOS, GR - Reviewed by STEPHEN - 05 October 2024
" The car was great. The experience collecting was rubbish "
" Our email stated there would be someone waiting to hand the car over to us at Mytilini airport. There wasn't. Thankfully a jet 2 rep advised where we would find the car representative. He then informed us the car would be about 10 minutes which was actually 1 hour. We were advised by email that the car would would be handed to us with a full tank of fuel and it was less than half full. Not the best service and no apologies. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 4 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MARIA - 05 October 2024
" Good car. Good service "
" Staff were very happy, helpful and courteous. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by UGO - 02 October 2024
" Easy to book, discounts on being a member. "
" Don't like there policy on fuel. You get 3/4 of a tank. You have to bring it back 3/4 full. How are you supposed to judge that. You either end up bringing it back short, and charged, or overfill, and lose money. Almost win everything. Very unfair. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by STEVEN - 02 October 2024
" Apart from the pick up very good "
" Had to go and find a member of staff after waiting "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SKIATHOS, GR - Reviewed by RICHARD - 29 September 2024
" Process ok Cars need updating "
" Staff good Pick up and return to airport good I booked "full to full " It was 5/8 full. They said bring back the same. Not easy to judge when it's not your car. Main comment. Excess normally "blocked " in Spain/Portugal. I had 290 euro debited to my credit card. This has been returned so no problem except I have a currency charge on my Cr Card for both transactions. With that and the additional fuel I left in the car I am around an additional £25 out of pocket for the rental. To be fair, the car ran ok, but it had done 120,000 km There was no rubber on the clutch pedal and no water in the windscreen washer . "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 5
THESSALONIKI, GR - Reviewed by ANTHONY - 26 September 2024
" 5* Perfect Service "
" 100% Superb Service . Used this Office 10 years ago . The same Lady Manager . I remember her and her me. New Modern Office . Easy Return and pick up . 5* "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PETER - 21 September 2024
" As above "
" Our best car-hire experience to date. Friendly staff, on airport, excellent price and the perfect car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LEFKADA, GR - Reviewed by NICHOLAS - 17 September 2024
" As above "
" All very easy! Liaised with Enterprise (not Alamo). "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ROBERT - 10 September 2024
" Excellent. "
" Great service and experience overall. Car had a few bumps and marks, but they didn't cause a problem. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by JULIA - 24 August 2024
" As above they are still holding the deposit on my credit card so would not recommend. "
" The experience of renting with Alamo in Corfu was great however they are still holding the deposit on my credit card 2 weeks after returning home which is why I would not recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by RICHARD - 22 August 2024
" Quick "
" Had me on the system already and gave free insurance addition for my wife "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by CHARLES - 08 August 2024
" Very good. Prices very competitive and everything worked well "
" Generally very good. Car in good condition and both pick up and drop off were generally good. Could have been clear in communication and paperwork but overall very pleased. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHIOS, GR - Reviewed by COLIN - 01 August 2024
" Good value as always "
" Good car, pleasant and helpful staff "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KONSTANTINOS - 31 July 2024
" I would say one of the worst cars I have ever rented in Greece. A new car granted but when you rent an SUV you don't expect a Dacia. I could have bought a better car for what I ended up paying. What should have been a cheap vehicle for a 5 days turned into a substantial amount of money. £147 for AE to rent the car £73.79 additional insurance £245 to bring the vehicle back from where it was left which was higher than indicated £74.60 misc charge which I still don't know what it was Total of £540.39 Absolute disgrace "
" I would say one of the worst cars I have ever rented in Greece. I could have bought a better car for what I ended up paying. What should have been a cheap vehicle for a 5 days turned into a substantial amount of money. £147 for AE to rent the car £73.79 additional insurance £245 to bring the vehicle back from where it was left which was higher than indicated £74.60 misc charge which I still don't know what it was Total of £540.39 Absolute disgrace "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 5
SKIATHOS, GR - Reviewed by LISA - 24 June 2024
" None "
" None "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by ANTONIOS - 17 June 2024
" All good "
" As always very happy with all aspects of hiring from Alamo although this time at was a little 'tired' "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by HUW - 14 June 2024
" Efficient and good value for money. "
" Friendly and helpful staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by MICHAEL - 24 May 2024
" Excellent service at a reasonable price "
" Excellent service at a reasonable price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by FRANK - 17 May 2024
" Ao easy and safe to use "
" Great service, friendly, polite staff fabulous car in superb condition "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by DAVID - 15 May 2024
" A good company to deal with "
" Staff very friendly and professional "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LESVOS, GR - Reviewed by MICHAEL - 06 May 2024
" The car was not Ready when we arrived, we had to wait for it to be cleaned. The paperwork was completed on the bonnet of the car. The fuel tank was 1/4 full, even though the contract was full to full. "
" The car was not Ready when we arrived, we had to wait for it to be cleaned. The paperwork was completed on the bonnet of the car. The fuel tank was 1/4 full, even though the contract was full to full. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by RUPERT - 05 May 2024
" Very good overall rental experience. "
" A friendly and helpful team at Enterprise/Alamo Rhodes Airport. There were some initial problems with my allocated vehicle, but they were quickly sorted out and I was soon on my way with a replacement. Quick and hassle-free vehicle return. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by NEIL - 02 May 2024
" The car was relatively ancient, but it performed well. "
" Spiros who gave us the car and received it back from us was friendly and reassuring. Good chap. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by APOSTOLOS - 18 February 2024
" Excellent service "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by STRATOS - 15 February 2024
" See above "
" Good service, friendly staff, but car although small was a bit thirsty in fuel. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by VERNON - 31 January 2024
" We will use you and recommend to friends. "
" New car, clean, no waiting to collect it. Return was slow, but good service once they arrived. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GEORGIOS - 17 January 2024
" overall happy, but that fact my umbrella is still missing within the car is something that makes me think twice before booking again "
" I forgot an umbrella in the car, and when I called them back (morning after), they told me they didn't find anything. However they told me they would contact the service again and so far, no call, nothing... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by KIMON - 02 January 2024
" The website is very fast, the presentation of results excellent and the overall booking process as well as the ability to manage your booking very well designed. "
" Customer service and, in particular, Gerasimos was excellent. The process is smooth, location very convenient and the overall experience very pleasant. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by SIMON - 02 December 2023
" Very good "
" Efficient and friendly "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by ANTONIOS - 30 October 2023
" Very satusfued "
" We used Alamo for many many years. Great service. Wouldn't go with anyone else "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by DWIGHT - 27 October 2023
" See comments on Alamo regarding fuel tank "
" We were very happy with the process and convenience of both the check-in counter and location of the car. We do not like the fuel policy of returning at the level we received the car. This clearly favours the rental company since it is impossible to gauge how much to put in. The 'return full' policy of many years is far preferable. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by DANIEL - 24 October 2023
" Easy process, nice and smooth. "
" Excellent smooth service and a very smart new car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by WILSON - 24 October 2023
" All good. "
" Friendly and efficient pickup and dropoff, and very good price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by IAN - 21 October 2023
" We have used Auto Europe a few times, and generally find them good value, and where there have been problems, they have been helpful. We usually do a price comparison first, but AE tend to be pretty good value and reliable "
" Very efficient office, drop off was quick and stress-free "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by PETER - 08 October 2023
" One of if not the best hire experience as have been coming to this island since 1991 and hired vehicles on all of 13 visits. definitely recommend. "
" Flight was delayed due to diversion to Bari, Italy, (passenger taken ill) staff still there to pick up car. Car had damage from previous driver/s so took photo's. No issue! car requested was Automatic and extremely good price, perfect car comfortable and easy to drive. Very pleased with overall experience and service. Already recommended to owners of our accommodation as was so pleased with car and service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by RICHARD - 02 October 2023
" Everything went smoothly "
" Very polite staff at the desk and at pick up point. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KARPATHOS, GR - Reviewed by COLIN - 02 October 2023
" Very efficient and helpful Airport staff. Car parked 20m from arrivals door "
" Received a Skoda Citigo after I ordered a Panda but Citigo felt as roomy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by MICHAEL - 24 September 2023
" Was ok "
" Was expecting airport collection but was taken to nearby depot "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by PETER - 17 September 2023
" Very good "
" Very helpful through the whole process "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by RICHARD - 17 September 2023
" Their command of English was very good "
" The staff could not have done more to make everything go smoothly. My car was not available so was given a replacement and they delivered the right car to my villa later. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by ANDREW DAVID - 16 September 2023
" 100% satisfactory "
" smooth operator "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JOHN - 01 September 2023
" Very good "
" Pleasant and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by HARRY - 22 July 2023
" Second to none. "
" Most efficient service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by MARK - 17 July 2023
" Quick and easy "
" Very nice man showed us round the car, including basic functions "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DAVID - 04 July 2023
" n "
" n "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by MICHAEL - 29 June 2023
" . "
" Collection took 30 mins due to queue at Alamo desk. Car was quite old 63,000km on clock. Otherwise no problems "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by MICHAEL - 25 June 2023
" Overall good service "
" Would have been nice if car was newer "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by NICHOLAS - 23 June 2023
" In general a trouble-free experience, but perhaps Alamo could sharpen their act a bit at Athens airport but perhaps they are no worse than the others there. I have no quibbles about the service from AutEurope. "
" A generally good service. The counter service was very quick, easy and efficient; but the directions to where to collect the car were vague - unlike on previous rentals there, at Athens airport there are now two car hire car parks, but we were not told in which one to find Alamo. The car was old by car rental standards, a model replaced by BMW perhaps two years ago, and had 104,000 km on the clock; it looked a llttle tired, but was in good condition and drove well apart from a few creaks. Maybe we hit busy times, but there was a shortage of Alamo staff to hand over the car once we had found Alamo or to take it back when we returned it. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by APOSTOLOS - 22 June 2023
" Very good service "
" Excellent service "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PREVEZA, GR - Reviewed by CHRISTOFOROS - 21 June 2023
" Easy no hassle hire "
" Easy hire without any hassle "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 7
PREVEZA, GR - Reviewed by MICHAEL - 21 June 2023
" I have used Auto Europe before and have no issue with this company. However we felt very let down by Alamo. "
" The car was a very old Enterprise lease with 90,000 km on the clock. Its age added to my concern during two long 7 hour drives through the mountains to the other side of Greece. We had asked for a small car as we needed one to fit in a very limited parking space, however this model was two categories bigger necessitating an uphill walk at our destination. The car had a number of minor dents and scratches. When I pointed these out, I was told that the usual damage report would be emailed to me. Though no email was ever received. I would futher add that their customer toilet is one of the worst I have encountered anywhere. "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 4 Condition of the Vehicle: 4
SANTORINI, GR - Reviewed by SAM - 19 June 2023
" All good please see No.3 "
" Alamo were using Drive Car Rental who were very efficient and friendly. However on booking it mentioned Alamo were in the airport in fact they were off site and we were transferred to their premises and on return transferred back to the airport . I only mention this not because it affected our experience which was excellent but was misleading on the online booking form "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by PHILIP - 18 June 2023
" used Alamo last year (Preveza) and the overall service/vehicle was very good. Same again this year. Fabulous. Will use Alamo next in Rhodes (June) and Preveza again in September. Alamo provides better and more reliable service than the three other companies I have used previously in Greece. Thanks, Dr Philip Davies "
" I used Alamo last year (Preveza) and the overall service/vehicle was very good. Same again this year. Fabulous. Will use Alamo next in Rhodes (June) and Preveza again in September. Alamo provides better and more reliable service than the three other companies I have used previously in Greece. Thanks, Dr Philip Davies "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SKIATHOS, GR - Reviewed by PETER - 15 June 2023
" Great experience!!! "
" Great staff - very pleased all round. Will look again next year at the company "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by HUGH - 05 June 2023
" Easy online booking system and excellent service. Would thoroughly recommend. "
" Very efficient service both at pick up and drop off. Lovely comfortable car. Only slight negative was the car was quite dusty when we picked it up so unable to verify any previous damage but they recommended we took photos of the car before we drove off. It was even more dusty when we dropped it off but fortunately there was no concerns when we dropped the car off as they accepted our confirmation that there was no further damage caused while we had it. Absolutely no mention/pressure by staff to purchase additional insurance etc. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by VASILEIOS - 04 June 2023
" overall happy with the services "
" overall I'm happy with renting from Alamo, just wish they maintained their cars a bit better (squeaking doors, blunt wiper blades) "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by DIMITRIOS - 04 June 2023
" Great customer service "
" Amazing staff and service but the vehicle was old Radio not working properly and also front wipers not working fully either "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PREVEZA, GR - Reviewed by CHRIS - 24 May 2023
" Excellent "
" Very good "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by MICHAEL - 22 May 2023
" Good price "
" Good price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by PHILLIP - 19 May 2023
" Very pleasant hire from beginning to end "
" Straight forward hassle free rental from knowledgeable staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by JOHN DOUGLAS - 16 May 2023
" Courteous and efficient - a pleasure to deal with. "
" Very helpful and pleasant staff. Trouble free and quick pick-up and return. Good vehicle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by IAN - 10 May 2023
" 10/10 "
" Within around 15 minutes of arriving at the Alamo desk is was in the frental and on the way to my hotel. Exceptional service. It was the same when I returned the car :) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ELEFTHERIOS - 04 May 2023
" N/A "
" N/A "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DAVID - 04 May 2023
" The whole process was hassle free "
" Very friendly and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by BRIAN - 24 April 2023
" use of car ,suzuki balerno white, no problems at all, frugal fuel consumption especially on motorways, "
" the same excellent service each time i hire a car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by TIM - 23 April 2023
" Very good and helpful "
" It was much easier than previous times No queuing The only thing I would have like was a map . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ALEXANDROS - 19 April 2023
" Fast, efficient. Many thanks "
" friendly helpful service, and the car didn't let us down. Many thanks. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MICHAEL ANDREW - 18 April 2023
" Very good. Refer to question 3 answer above. "
" The staff in Heraklion were very friendly and helpful, and made the picking up and return of the car very quick and easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AKTION, GR - Reviewed by DAVOR - 15 April 2023
" Good deal and never had an issue. "
" Efficient and good car "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by CHARLOTTE - 11 April 2023
" efficient and easy "
" charming and efficient staff at Kalamata "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by ROBERT - 23 March 2023
" No problems "
" Efficient and friendly staff. My only complaint was the long walk from airport Arrivals to pick-up point. There are 2 car rental areas, and there was no sign-posting to indicate where we should go. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by KOSTAS - 23 March 2023
" GREAT SERVICE AND CAR. THE RENTAL PRICE ALSO WAS EXCELELNT BUT NOT HAPPY ALL WITH THE RENTAL PRICES YOU ARE QUOTING FOR THE SUMMER WHICH APPEAR TO BE EXTREMELY HIGH AND UNACCEPTABLE "
" GREAT SERVICE AND CAR. THE RENTAL PRICE ALSO WAS EXCELELNT BUT NOT HAPPY ALL WITH THE RENTAL PRICES YOU ARE QUOTING FOR THE SUMMER WHICH APPEAR TO BE EXTREMELY HIGH AND UNACCEPTABLE "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SUSAN - 15 March 2023
" Very positive even with the need for a replacement car because the one I picked up at the airport had a mechanical fault "
" The car I collected had problems which got worse so it was an uncomfortable journey after I left the car lot. That said, once reported the car was collected almost immediately & the replacement arrived a couple of hours later. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
ATHENS, GR - Reviewed by IOANNIS - 04 March 2023
" friendly, easy to rent paperwork , efficient, professional Condition of car , one of the best that I have rented "
" Efficient and professional "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ANTHONY - 22 November 2022
" . "
" . "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by WILSON - 10 November 2022
" Booking was simple with very reasonably priced excess cover. "
" Very efficient pick up and drop off. Pleasant and helpful staff. Only quibble was fuel policy of part full to part full. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PREVEZA, GR - Reviewed by DAVID - 10 November 2022
" See above. "
" My car hire with Alamo has always gone very smoothly. I cannot fault it. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ROBERT - 08 November 2022
" Efficient as always "
" Best customer service I have ever had from a car rental station ! "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by MICHAEL - 05 November 2022
" N/A "
" Brand new car and quick to get me on the road. Return was easy and hassle free. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by SARAH - 02 November 2022
" When booking the car seemed very good value. It was only when we saw the quality if the vehicle (compared to the other one we also rented) that we realised the other (cheaper) car was far better value ! "
" We rented tw ideb tical cars in the same category. We received two identical cars, Suzuki S-Cross. However, one had an in-car screen to connect navigation, lights which came on automatically, padded seats and good comfort. The other had no screen, basic seats, no automatic lights and was generally much older and far worse appointed. Just a car of much lower quality. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 4
CORFU, GR - Reviewed by SARAH - 31 October 2022
" Excellent service and great value for money. Will definitely use Alamo again. "
" Superb service at both collection and drop off. Such a relief for once to have a staff member explain they aren't trying to find tony scratches or reasons to fleece you when you return the car. This really matters to renters and to us "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by BRIAN - 30 October 2022
" a good car to to use , not the first time. staff very profesional. "
" a suzuki balerno presented in fine condition by athens airport alamo staff, only one fly in the ointment was the lack of "volume" up/down, AS BOTH RADIO SET AND STEERING WHEEL CONTROL BUTTONS DID NOT WORK AT ALL., fine set at loud for a 2 hour motorway drive south to nafplion at 3am in the morning , any other time not so. staff imformed 2 weeks later on return. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by LUCIAN - 30 October 2022
" Excellent rate and all instructions very clear. "
" Excellent, friendly staff, good vehicle and pick up / drop off very easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by PANAGIOTA - 26 October 2022
" Excellent. Would definitely recommend. "
" Very quick and efficient staff. Car in excellent condition "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SAMOS, GR - Reviewed by PETER - 25 October 2022
" The car, although not new, as obviously my hire was at the end of the season, but everything worked as it should. A minor problem with one of the sensors indicating low tyre pressure when it wasn't but had to check daily just in case. Apart from that a satisfactory hire. "
" I inspected the car before accepting it and had to highlight damages to the car which wasn't shown on my initial condition report. This was immediately accepted by the enterprise agent, so no problems there. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by MICHAEL - 23 October 2022
" Good service, except airport collection "
" Failed to pickup at airport....one hour wait.... telephone not manned "
Value for Money: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by ROBERT - 19 October 2022
" Hi "
" Hi "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by IOANNIS - 17 October 2022
" great prices and everything went smoothly "
" they are great, fast, efficient, very friendly and provide excellent customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by WILLIAM - 16 October 2022
" I believed it was full to full with fuel. After 20 km I realised the gauge was reading less than half. This overall caused me misjudge my return levels. Spoiled the hire experience. "
" Efficient "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by PAUL - 15 October 2022
" No problems with autoeurope but I wouldn't choose Alamo at Athens in the future. "
" Fuel policy was collect car empty and drop of empty. Full to full would be preferred. The car was not in great condition. There were multiple external scratches and the windscreen had 2 chips in it. It was in need of repair. Quick to collect key in terminal but nobody at counter in car park to be shown to car. Had to wait until staff appeared. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by MARK - 15 October 2022
" Overall good experience "
" The whole process was good, the ladies in the counter were very helpful. Only criticism would be the additional driver amount quoted per day did not advise about local tax - I may have booked a different provider if I had been advised this before booking. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by RICHARD - 14 October 2022
" Would appreciate help with understanding the Greek pdf we have just been sent "
" Everything worked really well apart from the translation of teh official information. For example we have just received a pdf relating to the damage check but cannot tell whether this means they think everything is alright or there is a problem. "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by SIMONE - 12 October 2022
" Very competitve "
" Friendly helpful staff, they didn't keep me waiting, dealt with everything efficiently. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DANIEL - 11 October 2022
" Straightforward process and all worked very well "
" Excellent service and we had the luxury of a brand new car which was also an upgrade! Staff were very helpful and we were very happy with the experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by DAVID - 11 October 2022
" All good, very happy with car rental experience, thank you. "
" Very helpful, friendly staff, quick and efficient, good experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by JOHN - 09 October 2022
" I had to return to the airport to pick up my vehicle the next day at my cost. An out or hours cost of 20euro was not disclosed at booking. Insurance full despoiste was requested when I had already booked full insurance. "
" Could not pick up the vehicle at the airport as desk was closed . They emailed me for flight details on the same day I was travelling! "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by NIGEL - 07 October 2022
" Always great "
" Staff were fabulous, the car was in a bit of a state, 64,000 k on it I expect more of an international company "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
VOLOS, GR - Reviewed by TAMARA - 04 October 2022
" I made my views clear to the drop off personnel that I won't accept a 'half full' contract again. It feels like a scam. And it's very tricky to get it right. "
" I made my views clear to the drop off personnel that I won't accept a 'half full' contract again. It feels like a scam. And it's very tricky to get it right. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KOS, GR - Reviewed by ALAN - 30 September 2022
" One of the better experiences with car hire. Couldn't be faulted. "
" Good all round experience. Reception guy very nice and efficient. Added to the overall experience. No issues with the car. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by DAVID - 29 September 2022
" All services were provided as booked Counter staff, pick up & drop off staff were very helpful "
" N/A "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PREVEZA, GR - Reviewed by ROGER - 25 September 2022
" All went without a hitch apart from finding the rental office which could have been worse if the airport had been bigger and busier. "
" While the check in experience was good finding the rental office was not easy. It is NOT in the airport as suggested but actually outside across the road and only identifiable by Enterprise banners no easy to spot Alamo signs. So I think there should be better info to cover this. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by JEFFREY - 24 September 2022
" Excellent "
" Straightforward and quick pickup and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GEORGIOS - 22 September 2022
" Very happy with the service "
" Very happy with the service "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PAROS, GR - Reviewed by TIM - 21 September 2022
" Good experience overall "
" Friendly staff "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ALAN - 20 September 2022
" Had to wait for car because they were so busy "
" Car full of scratches and broken parts "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CORFU, GR - Reviewed by SIMON - 20 September 2022
" always recommend to others if they are looking to hire a car whether from home or abroad. "
" very smooth....always try to use auto europe if i can. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by IAN - 18 September 2022
" No problems with hire or car "
" Too expensive "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PREVEZA, GR - Reviewed by KEVIN - 17 September 2022
" Good efficient pick up but the cars on offer left a lot to be desired. "
" The staff were excellent, really friendly and efficient. The first car we took had to be returned as it had a loose component on the underside. The second car has bo rubber on the wipers and the tyres were under inflated. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CHANIA, GR - Reviewed by ALAN - 13 September 2022
" Excellent service "
" Easy transfer from airport by shuttle. Staff very friendly and efficient. Drop off was the same. Thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by DENNIS - 10 September 2022
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
SANTORINI, GR - Reviewed by BEN - 06 September 2022
" I paid for a car with air conditioning but it clearly didn't work on the vehicle I was given. Also, I paid the extra charge for late cancellation or delayed flight but I still had to pay 24 euros at the office as a fee to reopen and provide me with the car. Aside from these two points the process of picking up and dropping off the vehicle were efficient and friendly and the car was fine. "
" I paid for a car with air conditioning but it clearly didn't work on the vehicle I was given. Also, I paid the extra charge for late cancellation or delayed flight but I still had to pay 24 euros at the office as a fee to reopen and provide me with the car. Aside from these two points the process of picking up and dropping off the vehicle were efficient and friendly and the car was fine. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
THESSALONIKI, GR - Reviewed by ANDREI - 26 August 2022
" Great experience as usual "
" Great experience as usual "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by JAMES - 20 August 2022
" Excellent "
" Excellent service despite being v busy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by MATTHEW - 16 August 2022
" Simple, straightforward, desk was at the airport - unlike other companies I've used, had a very pleasant experience on both sides was excellent. "
" Staff super helpful and friendly. Would recommend! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by MARGARET - 13 August 2022
" Great experience all round "
" Very friendly and honest staff "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by NEIL - 03 August 2022
" Overall a good experience with the rental. "
" Pleasant and efficient experience at the counter pick-up. Some kind of signage in the car park at Athens would be useful, as I only found the guys by stumbling upon them (a car with it's boot open wasn't the most obvious pick up point). "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by NEIL - 03 August 2022
" Really easy to book and collect the car from the airport "
" Great value for money and easy to collect the car from the airport. The car was a little old and scratched, but was still good value for money "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by GILLIAN - 19 July 2022
" I would definitely use Alamo again as the checkout and check in was smooth and the staff v courteous "
" Great staff at the checkout desk and the car pick up and drop off. V smooth "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by RICHARD - 17 July 2022
" AutoEurope itself was fine "
" 1. Vehicle had "lumpy" steering which was a little worrying. 2. Vehicle had slow puncture. I had paid for Roadside Assistance but they simply towed the car to a garage and left me to arrange repair (and pay for it). "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
KOS, GR - Reviewed by ASHISH - 14 July 2022
" Happy with autoeurope "
" Collection was intimidating, the condition of vehicle not the best "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 9 Condition of the Vehicle: 3
THESSALONIKI, GR - Reviewed by IAN DAVID - 12 July 2022
" Although I had a good price in Thessaloniki I tried to hire through Auto Europe today 12 July, they quoted Wizz cars in Zante at over 2000 euros for two days. Where did that come from ? "
" A good experience and price, quite liked the Suzuki. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ANDREW - 05 July 2022
" Was ok "
" There were a lot of scratches on the car "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by PETER - 01 July 2022
" Will use again "
" Very smooth , good car, easy drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by THOMAS - 24 June 2022
" Excellent counter staff at pick-up and drop-off. Friendly and efficient and, unlike some other rental companies, no pressure to buy more insurance or other add-ons. Car was a bit old but clean and well-maintained, and excellent value. I'd definitely recommend Alamo at Kalamata. "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by ALAN - 21 June 2022
" No details yet as to whether we will be charged for the puncture recovery truck who actually damaged the front bumper. !Tyre repaired quickly in Hersonissos very promptly for €10 cash "
" Car tatty but safe. Drivers Windscreen wiper fell off at 70kph in driving rain on motorway. Very scary but was trapped between bonnet and windscreen so when managed to get off mway could be refitted. V scary. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PREVEZA, GR - Reviewed by BRIAN - 04 June 2022
" Very good smooth car hire "
" Christos at the Preveza office was excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by KAREN - 03 June 2022
" All good. Will use again. "
" Friendly and efficient staff at Kalamata. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SIMON - 03 June 2022
" Smooth and efficient. "
" Great except slow at releasing deposit! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SKIATHOS, GR - Reviewed by RICHARD - 31 May 2022
" Double charged for zero excess onsitance "
" Paid for zero excess insurance, but was charged 50 euros for it when collecting car as well. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by NICHOLAS - 29 May 2022
" I was unable to rent a car due to expiration of my driving licence. I would appreciate return of monies if possible. "
" Limited experience due to me having a driving licence past its expiry date. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ANNE - 22 May 2022
" The drop off was terrible 45 minutes "
" The pick up was great The extra charge for 1 day was extortionate €46! The drop off was a nightmare 45 minutes only 1 staff member doing drop offs and pick ups "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 2 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by GORDON - 05 May 2022
" No problem with changing arrangements - very helpful "
" Very helpful local staff "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by KAREN - 02 May 2022
" Easy website booking and reliable. "
" Very friendly and helpful at the desk on arrival, pick up was from terminal Heraklion Airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by STEVEN - 02 May 2022
" Good prices as usual "
" Nice friendly staff but rental car was quite old and rough around the edges! Had over 100 k on it "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PREVEZA, GR - Reviewed by HENRY - 20 April 2022
" Great "
" It was my first time renting a car and driving abroad. Alamo were incredibly welcoming and made the process as easy as could be. Very pleased as was initially very apprehensive of what renting a car would be like. The man who worked there was really friendly and helpful, really recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by DAVID - 16 April 2022
" very positive experience "
" very helpful people as usual. Car in very good condition "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by STEFANOS - 13 April 2022
" Great experience -happy customer "
" Very pleasant experience ! They even offered to help me with suitcase ! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KALAMATA, GR - Reviewed by PHILLIP - 10 April 2022
" The clutch biting point was very high which made driving a little difficult at first. Car was clean and drove well and spacious for a mini class. Overall very pleased and would look at Alamo for car hire as a matter of choice. "
" Quick and efficient collection helped by pre-arrival details given "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by GRAHAM - 08 April 2022
" Good value and no hitches "
" Excellent service and a friendly service "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by PAUL - 08 March 2022
" Missing aerial and poor radio performance was annoying, but otherwise good. "
" Efficient pick up and drop off. Damage listed form accurate apart from missing radio aerial, so radio did not work well for much of my 300km drive. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by DAVID - 05 March 2022
" Very good "
" Has always been a good service, I did try to use the fast track arrival check in, but found it difficult "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ANASTASIOS - 23 February 2022
" Friendly staff, great customer service. "
" Friendly staff, great customer service. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by MIKE - 02 November 2021
" All positive "
" Efficient and polite "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by BEN - 27 October 2021
" great "
" great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by RYAN - 18 October 2021
" Overall it was a good experience as there were no problems. I believe the Auto Europe's website could be clearer in terms of insurance, hidden costs, etc but apart from that the experience overall was a positive one. "
" Experience overall was smooth, from pick up till drop off. Quite quick, vehicle was in good condition, would use again in the future. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
KOS, GR - Reviewed by DESMOND - 18 October 2021
" Good car, good friendly staff when car pocked up and dropped off. "
" It was a good car was of need of a clean but was a good car to use my visit. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by JAMES - 11 October 2021
" OK - Car was in good condition and pic-up and drop off was prompt. "
" Bought voucher was for full-to-full fuel but this was not offered by the franchise for some reason, and the vehicle was provided with 1/4 of a tank. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by STEPHEN - 10 October 2021
" Excellent service as usual "
" So easy to collect and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by LAURA - 05 October 2021
" as above "
" Great service from start to end, the car had a lot of dents which were duly recorded by the staff who also advised me to take photos for my peace of mind. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by IAN - 29 September 2021
" Excellent, good friendly service. Reasonable price "
" Excellent, good friendly service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by JOHN - 24 September 2021
" The car was not a good advert for Alamo "
" The car had so any dents and scratches that I had to take photos to record them all. The car had only done 55000 kms the condition inside the car was fine. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 5
CORFU, GR - Reviewed by COLIN - 17 September 2021
" It was a great easy process at the desk in Corfu car was almost new great company Thank you for a great car hire Kindest Regards Colin "
" Alamo was a great Company to rent from will definitely be renting from them again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SAMOS, GR - Reviewed by KEETH - 07 August 2021
" As above "
" As above "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by LAURA - 03 August 2021
" Best staff!!! "
" Best service at counter, professional and efficient. Highly Recommended "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by TALA - 03 August 2021
" Such a smooth experience from picking up vehicle to drop off, top. "
" Counter staff very efficient and friendly, great experience! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by BENJAMIN - 12 July 2021
" Cc "
" Xx "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by MARTIN - 11 July 2021
" Auto europe provide the best cars at vey competitive prices from a wide range of providers. The staff are always knowledgeable, efficient and friendly if you need to approach the company for any help "
" Always a pleasure dealing with ENT. Courteous and helpful staff, cars always in good condition and service is prompt and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by IVAN - 30 June 2021
" alamo/enterprise is the best rentacar at athens airport "
" alamo/enterprise is the best rentacar at athens airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KONSTANTINOS - 10 June 2021
" Excellent experience with the staff, proffessionalism beyond expectation. Thank you. "
" Excellent experience with the staff, proffessionalism beyond expectation. Thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by NICHOLAS - 27 May 2021
" Experience was OK - Terms and conditions stink "
" I had to return the car a week early and I am a very regular customer . I was REFUSED any kind of rebate . This soured my previous high regard for AU. "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
RHODES, GR - Reviewed by STEVEN - 10 November 2020
" More than happy "
" More than happy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GRIGORIOS - 06 November 2020
" Straightforward site with relevant comparisons including customer ratings for the agencies and information on wether the pickup requires a shuttle etc. A great place to find a decent car rental without too many surprises. "
" The whole experience went without any issues and the car did the job as expected. Pick up dro-off fro, the airport was smooth bar a slight wait to checkin due to some slow clients ahead of us. Overall I would recomend without second thought. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KALAMATA, GR - Reviewed by BEN - 03 November 2020
" Can't be faulted "
" Great team led by Maria at Kalamata airport, couldn't be better "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by TIMOTHY - 30 October 2020
" It was OK but very much not the best. Staff were really good but the car clearly wasn't in the best of health. "
" The car clearly wasn't service properly. It started mis firing about 30 miles down the road. I'm pretty sure this was probably an ignition problem that could have been sorted in 10 mins with the right tools but when you're on holiday you dont have the tools and any issue is a problem. "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
KEFALONIA, GR - Reviewed by NEIL - 30 October 2020
" Totally satisfied "
" 1st class as always "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by JOHN NICHOLAS - 27 October 2020
" 0 "
" A somewhat battered old car, but it got us around. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
KALAMATA, GR - Reviewed by JEREMY - 23 October 2020
" Fair, friendly and efficient. "
" Fair, friendly and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by EDWARD - 20 October 2020
" All good apart from 3 issues with condition of car "
" Disappointed that: There was no liquid at all in the windscreen washer bottle The windscreen On the driver's side was badly split and wouldn't clean the screen After just a few days I had to pump up the rear offside tyre as a warning light showed it needed attention "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by DAVID - 20 October 2020
" Im more than happy with the service from auto Europe "
" the one thing that you don't get when you ask for it is a full tank of fuel on pick up/full tank at drop off, this has happened the last 3 or 4 times, not always with alamo,the others are the same.. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PREVEZA, GR - Reviewed by LUCY - 20 October 2020
" Excellent customer service. Fully recommended "
" Very professional service. Vehicle was prepared and ready for when we arrived from the airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DIANA - 13 October 2020
" Always OK "
" Tried to tell us a door lock had been damaged during our rental and we had to pay for the damage. We are in no doubt that this was done before we collected the car but it was impossible to see any damage on collection as it was dark in the car park at Athens. It seems really strange that the amount blocked on my credit card was virtually the same as the amount we were charged for the damage. "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 2 Condition of the Vehicle: 2
KOS, GR - Reviewed by RICHARD - 10 October 2020
" Car not really safe IMO "
" All tyres perished, lost pressure, car all over the road. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
PAROS, GR - Reviewed by ANDREW - 09 October 2020
" Already done at q3 "
" One of the best rentals ever. Car ready and waiting, very helpful staff going over existing scratches etc, giving clear directions to my destination. Also on return, waiting for me at the airport as arranged. No problems at all "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PREVEZA, GR - Reviewed by TREVOR - 03 October 2020
" Expected better "
" Staff friendly. However, as evening approached, darkness fell we could not see clearly through the windscreen. Next morning we tried to clean it. This wasn't successful, it seems the screen had been cleaned with a greasy rag. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
THESSALONIKI, GR - Reviewed by PAUL - 30 September 2020
" Excellent service provided by all the staff. "
" Excellent service provided by all the staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SKIATHOS, GR - Reviewed by LYDIA - 29 September 2020
" . "
" The condition of the vehicle was very poor especially the interior -worn and damaged seats and holes in the carpets. The steering wheel was damaged and the gears were very difficult to operate ( worn out) The staff were very friendly and the actual pick up and drop off very smooth, I was most disappointed because there were so many vehicles in the Alamo car park and the season was very quiet, so there was no need to allocate such an old and worn vehicle, they could easily have given me a better one. It was dark when I collected it after a long flight so I wasn't aware of the condition until I had driven it away. I didn't want to waste time in my holiday to go back and try to exchange it. They should have given me the best vehicle they had available and they gave me a very poor standard. one. "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 3
CORFU, GR - Reviewed by CARL - 27 September 2020
" Would recommend "
" Staff were quick and efficient, car was perhaps a little older than ideal windscreen wipers needed replacing, otherwise ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MYKONOS, GR - Reviewed by RAYMOND - 24 September 2020
" Good "
" Quality service, good price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by BEN - 22 September 2020
" Excellent, good value, reliable. "
" Fantastic staff and service, nothing to fault. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by KEITH - 18 September 2020
" cost of second driver should be included in quote. Always take it for insurance, in case first driver incapacitated. Seems bit of like an industry racket. The CWV offered is welcomed "
" Good experience, no complaints whatsoever "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by HUGH - 18 September 2020
" Very handy location and helpful staff. "
" Vehicle was quite old with many dents and scratches. Also no water in windscreen washer. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
THESSALONIKI, GR - Reviewed by RICHARD - 17 September 2020
" Prompt collection from and return to airport, car provided fine, covid aware and friendly staff. Happy to recommend "
" Good price for car hire and had used same company previous year "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by ANTONY - 17 September 2020
" Had no problems what so ever "
" They where spot on "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ANDRIA - 15 September 2020
" Car very scratched and dented but good inspection given by agent who pointed out issues I had not seen "
" Confusion on car pick up point - would have been useful on confirmation to confirm which car company booked through "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by GARY - 15 September 2020
" Car was provided by Enterprise not Alamo. Had purposely booked Alamo as I thought it was a reputable brand. No desk in the airport - man holding a placard and he was sitting on a bench out of view so took 30 minutes to find him. Car was faulty - brake light wouldnt go off and we had to insist that the car was replaced. Condition of car was very poor both in and out Lack of communication between the Enterprise staff - the replacement car had been 3/4 full of fuel but the return staff insisting that it had been full - took a phone call for this to be clarified. All in all very dissatisfied "
" Car was provided by Enterprise not Alamo. Had purposely booked Alamo as I thought it was a reputable brand. No desk in the airport - man holding a placard and he was sitting on a bench out of view so took 30 minutes to find him. Car was faulty - brake light wouldnt go off and we had to insist that the car was replaced. Condition of car was very poor both in and out Lack of communication between the Enterprise staff - the replacement car had been 3/4 full of fuel but the return staff insisting that it had been full - took a phone call for this to be clarified. All in all very dissatisfied "
Value for Money: 3 Efficiency of Counter Staff: 2 Expediency of Drop-off: 6 Condition of the Vehicle: 2
PAROS, GR - Reviewed by JUSTIN - 13 September 2020
" n/a "
" n/a "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by DAVID - 13 September 2020
" autoeurope were as good as usual "
" car was not as good as we normally get from this company. We visit Crete 5 times a year and always use Enterprise/alamo. it had 78000 km and drove like it. 1 hub cap missing and lots of dents. Had a warning light come on "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CHANIA, GR - Reviewed by NIKOLAI - 08 September 2020
" Perfect for what it was! "
" Excellent service and great value for money. Can't complain at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by CHRISTOS - 06 September 2020
" Brilliant and reliable service "
" Friendly and professional service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ROBERT - 05 September 2020
" All fine "
" The first car the ride to give us had a constant warning g light on. So we asked for a different car and they changed it without a problem. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ANDREW - 04 September 2020
" Very good easy service "
" Friendly staff I liked the COVID protection coverings in place on the steering wheel and gear stick etc a good touch "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by NIGEL - 28 August 2020
" Pretty much fault free "
" Superb friendly reception. Very quick no pressure sale tactics. Efficiency typified "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by SIMON - 25 August 2020
" All went smooth "
" Good and reliable company and service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SKIATHOS, GR - Reviewed by JULIA - 22 August 2020
" For the reasons above "
" I thought I had booked auto-Europe - went to auto-Europe office and the man was very unhelpful and told me to go to Alamo - but couldn't tell me where the offices were - the car arrived, not what I was expecting - I could have booked the Suzuki celerio for £50 less directly - the cat had quite a few dents/scratches but these were nit completed in the form and the car only had 2/8 bars of petrol when it should have been full to full. As a consequence the car did not feel suitable for minor roads on skiathos. When I dropped the car off there was no check. It was also an Enterprise hire car - not Alamo I will not book with Autoeuropa again sorry! "
Value for Money: 4 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by GARETH - 17 August 2020
" Very satisfied all round "
" Quick pick up and return, no problems whatsoever "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by CHARLES - 16 August 2020
" Quick and efficient service and staff. "
" Efficient service throughout "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by MALCOLM - 13 August 2020
" All very good no problems "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by CARL - 07 August 2020
" Friendly Staff there to greet you on arrival and when returning the vehicle. "
" Excellent service from collection of vehicle to returning it. Highly recommended. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by JOHN - 03 August 2020
" Nothing really to say, all went smooth! "
" very polite "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by CHRISTOS - 03 August 2020
" Na "
" Understaffed at the reception desk . Had to wait 20 min "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 9
KALAMATA, GR - Reviewed by KIM - 29 July 2020
" All good in the pickup and drop of areas. Very fast drop off. "
" Great. Just warn people about beech Martins and the damage they can do to rubber hoses in engines. Just in case you should supply the anti kounarvi spray. Luckily we did not have a problem but some friends di6. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ANDY - 17 March 2020
" Excellent service. "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by XENOFON - 12 March 2020
" Excellent "
" Excellent car. Good condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ERNEST DONALD - 11 March 2020
" Quick and easy collection/drop-off process "
" All the staff very helpful and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PETER - 01 March 2020
" No hassle service and a good car "
" No hassle service and a good car "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by SPYRIDON - 15 February 2020
" Simply very friendly and efficient. "
" At the drop off mr. Nick Tsatsarelis was very helpfull and help me unload my heavy suitcases.Thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ALLEN - 31 January 2020
" Excellent "
" Excellent service. Very efficient and fast check in. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by VASILIOS - 30 January 2020
" The booking process, the counter staff at Athens airport (both at the reception and delivery of vehicle) were very efficient. The condition of the vehicle was very poor, especially the non operation of the locking and unlocking key. The operators at Athens did not provide me with a contact telephone number that was operational "
" 1) the rental agreement stated that there would be a full tank of petrol in the vehicle; there was only a quarter of a tank, and no nearby filling station. 2) the remote control key did not work after I had collected the car; I had to take it to a local garage to have the battery replaced. 3) there was no fluid in the tank for the windscreen wipers; again, I had to replace the fluid at my destination. 4) the contact number the counter staff gave me was never operational; no one ever picked up the phone, despite numerous attempts to get in touch "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
THESSALONIKI, GR - Reviewed by ILIAS - 27 January 2020
" efficient and flexible booking. Highly recommended "
" Polite and efficient personnel. Highly recommended "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by MICHAEL - 25 January 2020
" As above "
" The first car in was offerd was filthy dirty inside seats were all stained It toke some time to sort out staff saying that's the only car they had In the end I had to have a smaller car "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 7
HERAKLION, GR - Reviewed by CAROLE - 12 January 2020
" Friendly efficient staff. Very quick pick up and drop off procedure and no waiting for shuttles to and from the terminal. "
" Excellent service from pick up to drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KYRIAKOS - 10 January 2020
" Great overall experience in a competitive price "
" Great experience, top quality staff! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ILIAS - 09 January 2020
" Booking cancelled at the Alamo counter for not having an international driving permit to accompany my driving licence. This was not required , mentioned or requested when making the booking with Auto Europe. Hertz at the adjacent counter at the airport gladly accepted all my documentation with no issues. I am still waiting to hear back about my refund. "
" Booking cancelled at the Alamo counter for not having an international driving permit to accompany my driving licence. This was not required , mentioned or requested when making the booking with Auto Europe. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by CHRISTOS - 04 January 2020
" Good "
" Very good service,staff very helpful and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by NEIL - 27 November 2019
" I went with Autoeurope because they offered better insurance and rental prices than going direct with the car rental companies. IF going direct with full insurance with Alamo, it still did not cover many items that the full insurance with Autoeurope did. For me, the insurance coverage is the most important to have a relaxing holiday when hiring a car abroad. Plus for the exact same car, it was a little cheaper through Autoeurope than direct with Alamo. "
" Excellent - No hassle. Very good with handling my concerns over existing scratches and dents not on the paperwork. They have a form (I didn't initially read) that shows what they consider a scratch or a dent. This ruled out or the tiny dinks and scratches not on the handover document. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by REBECCA - 09 November 2019
" Good "
" Really good... Didnt know about transfer from airport of 4k. Straight forward "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by RICHARD - 09 November 2019
" I would recommend Alamo because our previous experience with Alamo have been very good. This one was not the usual standard. "
" Car was dirty inside and out of fuel. We were given a different car but that was almost out of fuel. The first thing we had to do was look for a garage. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 2
LESVOS, GR - Reviewed by PAUL - 06 November 2019
" Good website, consistently cheapest car booking site I've found "
" Friendly, helpful and efficient. Car was excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by GLYNN - 05 November 2019
" Good hire price, clear terms and conditions, good communication. Have used several agents/rental companies - this was one of the best experiences. "
" Counter staff very efficient, extremely pleasant and courteous, helpful. Shuttle bus driver, likewise. Vehicle was as expected - very good condition, clean, tyres in excellent condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GERALD - 05 November 2019
" No comments "
" Very low on fuel when collected, had to fill it up before i got to hotel. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 5
KALAMATA, GR - Reviewed by ANTHONY - 02 November 2019
" We have used a number of hire car firms over Europe and this was the easiest and quickest by far. Car was less than 50m from the terminal and the rental desk only a few metres from passport/customs. The desk dealt with customers rapidly. Our wait was approx 5 mins max. Drop off was very easy. Staff friendly and capable. "
" We have used a number of hire car firms over Europe and this was the easiest and quickest by far. Car was less than 50m from the terminal and the rental desk only a few metres from passport/customs. The desk dealt with customers rapidly. Our wait was approx 5 mins max. Drop off was very easy. Staff friendly and capable. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by PETER - 01 November 2019
" . "
" When I booked with you on line, I opted for the full insurance package which was more expensive, but didn't mind paying it for peace of mind, whoever when I got to rhe Enterprise rental desk in Athens, the girl there said she needed credit card details from me for insurance, I told her I was fully covered with you, she said she cannot see on her system what insurance cover I had with you and would not give me the car without credit card deta, I don't have a credit card but do have a debit card, she said that she would take the payment of Eur92 from the debit card, but could not refund me the amount because it was a debit card, so I now have paid twice for the same insurance cover, is there a way of recovering this Eur92 back from Enterprise "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by PHILIP - 01 November 2019
" Your staff at the airport were all very friendly and helpful. "
" The only negative aspect was the huge queue at your desk at the airport. We took a while to find where to go, subsequently we were very near the end of it and had to wait more than an hour to collect our car. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by MARCUS - 01 November 2019
" all simple to use and book "
" all when to plan - simple and easy with nice helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ALAN - 31 October 2019
" The agreed contract with autoeurope to provide a car with a full/full fuel policy was not provided by Alamo. "
" The petrol full, return full was not provided as agreed. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 5
KALAMATA, GR - Reviewed by ASHLEY - 29 October 2019
" Auto Europe itself were very efficient in keeping us informed by email. "
" Mary, the lady who was in the office was excellent, but we had to wait an hour to get our car and get away, because she and her colleague were on their own. Very poor start to the holiday. In all other respects very happy. "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 9
SANTORINI, GR - Reviewed by STEVEN - 28 October 2019
" Agent at airport was very effective and professional "
" Agent at airport was very effective and professional "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PREVEZA, GR - Reviewed by ROGER - 26 October 2019
" This is the 2nd time I used them will be back. "
" Very friendly and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MERVYN - 26 October 2019
" Probably the best car rental experience that I have had . "
" car was enterprise at the same price as budget rentals , staff very pleasant and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MELVYN - 25 October 2019
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ELIAS - 25 October 2019
" 5***** "
" The counter staff very kindly suggested a car one category inferior to what I have paid for. But he promptly brought me to right category when I made a note of that. I got the impression that he gave me the least equipped car he was allowed to at the same rate. This company usually tries to upgrade you and not to downgrade the car he provides "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KALAMATA, GR - Reviewed by PHILLIP - 25 October 2019
" We had a delay in arrival but they were there cheerful and quickly went through the process of car handover without any pressure in selling extras. The blocked amount was also much less than the majority of cars rentals. The car also had a back parcel shelf and radio aerial, often missing with other firms. "
" Friendly staff who went through paperwork efficiently and with no pressure in selling extra insurance or add ons. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by DAVID - 25 October 2019
" No problems. Clear and easy to use website. "
" An excellent experience. The staff were very friendly and there was no hard sell of extras. On hand over photos were taken of the car and on return the car was checked for new damage and then signed off. (Small chips and scatches up to about an inch are ignored). One little niggle. The car was displaying a tyre pressure warning light but when I raised the matter it was quickly resolved (by inflating the tyres). However it should really have been fixed before handling the car over to me. Also I had to ask for fire extinquisher and first aid kit which the RAC say are compulsory in Greece (although Alamo said they were not). "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by PATRICIA - 25 October 2019
" I would certainly recommend the company to others based on my experiences. "
" The young women who met and transported us to pick up the car were extremely friendly, efficient and genuinely helpful. It was a very short journey to the garage where the cars are based and there were no long queues which is often the case at airport based desks. The car was virtually brand new and the cost of hire extremely reasonable. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ANTHONY - 23 October 2019
" The staff are helpful and very friendly. Pick up and delivery excellent. Will definitely use next time. "
" The staff are helpful and very friendly. Pick up and delivery excellent. Will definitely use next time. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ALAN - 22 October 2019
" No problems at all. I would not hesitate to rent again. "
" Service was great. Car was great mechanically. The paintwork had numerous bumps and scratches though that didn't bother us. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KALAMATA, GR - Reviewed by ANDREW - 22 October 2019
" N/A "
" Very busy at return waited around for too long. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
KALAMATA, GR - Reviewed by BEN - 22 October 2019
" Good value - need to improve desk processing time "
" Basically good, though on pick up there is only one member of staff at the desk and the process takes longer than with other companies like Avis and Hertz "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by DENNIS - 19 October 2019
" Very satisfued "
" Very efficient service. Nearly new vehicle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by ANDREA - 19 October 2019
" One of the best experiences of car hire we have had. Easy collection delivery. Car as expected. Nice, helpful staff. "
" Very efficient and professional service. Friendly and helpful staff. Easy pick up and drop off. The car was in good condition and exactly as we ordered. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by PAUL - 17 October 2019
" As above, the only slight complaint, the directions from the airport to the pick up point could have been clearer. Maybe provide a diagram of the route. "
" Collection desk was busy on arrival, but there was very little hold up. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MICHAEL - 16 October 2019
" Slow queue at check-in why was the only one staff working?Drop off however was excellent "
" Ordered car with gps and it wasn't fitted "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by AMANDA - 15 October 2019
" Very smooth. "
" Very pleasant staff, thought the ferry insurance was rather expensive . Would be quicker if paperwork was printed ready for arrival. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by GWENDOLINE - 15 October 2019
" Very pleasant "
" Athens airport team (from counter on arrival to drop off at returns aisles) very helpful and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by EDWARD - 11 October 2019
" Easy to book and check if prices go down. "
" Car was a bit battered and not the car I had ordered. There were plenty of the type I had expected still awaiting collection but I feel the counter staff dish out the older cars if you've managed to get a cheaper deal with AutoEurope. Car was very sluggish and probably not roadworthy but we only had a week, was tired on arrival and was too shattered to argue the toss. As always in Greece the car was not filled up with petrol, so it takes a guessing game to work out what you need to spend to get it back with the same amount of fuel. I never have this issue anywhere else apart from Greece. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
RHODES, GR - Reviewed by DAVID - 09 October 2019
" Efficient and friendly man at the desk in the airport, and also in the car rental return booth. "
" friendly and efficient collection point man at the desk in the airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by DREW - 08 October 2019
" Experience was fine "
" There were a few fairly visible scrapes on the car but overall service was good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by JULIA - 07 October 2019
" As above. "
" Friendly, efficient service. Smooth, hassle-free drop off and collection. Was quite a bit more expensive than nearest budget competitor but paid extra for peace of mind. Could perhaps have been a little cheaper though. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by BRIAN - 06 October 2019
" all went as expectecd for my second trip to greece this year. "
" although car received, pugoet 301 saloon, not the car ordered, ie f-focus hatchback in compact class, served its purpose well, found its high and extended rear end a problem to consider when moving around small tight areas when parking in greek towns and villages. motorway driving no problem and fuel economy very good due to 1.2 cc pure- tec 82 hp motor. that being its only fault when fully loaded, sluggish when getting going, it was an entry level model. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MYKONOS, GR - Reviewed by ARISTOS - 06 October 2019
" Excellent "
" Vary courteous staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SAMOS, GR - Reviewed by PETER - 05 October 2019
" Absolutely no problems whatsoever with the collection and return of the car. The staff were helpful, friendly and a pleasure to deal with. I have no hesitation in recommending Alamo or Enterprise. "
" Very friendly and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by GAVIN - 05 October 2019
" Rental was straightforward, staff were excellent, policies are tediously inflexible and the rental companies should be less venal in their money grabbing. Using your website was simple and effective. "
" Staff were excellent, I cannot fault them. Was disappointed to be charged for a pick up after 10pm after my flight was delayed when the desk was quite clearly open and staff were on duty. I had alerted the office I would be late when the flight delayed but the charge was automatic which felt like a low rent tactic by an organisation that trades on being better quality. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by IAN - 04 October 2019
" Excellent site, informative with good search choices. Willuse again. "
" Desk staff a little cold, but nevertheless efficient. Didn't hassle for extras Hand over staff very friendly, polite, helpful and efficient.....a big plus! Have already recommended to others. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PAROS, GR - Reviewed by PETER - 04 October 2019
" Good value and verry efficient service. "
" Everything went very smoothly - no issues whatsoever, even when I modified my reservation. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by JOHN - 02 October 2019
" Very good service, easy to pick up and drop off, thanks! "
" Very good service, easy to pick up and drop off, thanks! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by DANIEL - 01 October 2019
" Great service car could have been cleaner outside and could use sime additive in the screen washer but not a problem "
" Great service car could have been cleaner outside and could use sime additive in the screen washer but not a problem "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KALAMATA, GR - Reviewed by COLIN - 01 October 2019
" We are very disappointed - Auto Europe purports to be international - this incident caused us great inconvenience, not to mention additional costs, as we are still waiting for the refund to arrive - two phone calls to the UK to try to move this forward and unnecessary interest on a sum charged to my credit card. I am very disappointed and exceedingly angry! "
" We were refused the car rental 0 so this feedback in entirely uncalled for. My husband drives on a Greek licence which was up for renewal and had been provided with a letter of certification which made it valid to drive - the staff at Alamo refused to accept it an cancelled the reservation, promising a refund - they said they had instructed Auto Europe to refund - to date NO REFUND! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
SKIATHOS, GR - Reviewed by MALCOLM - 30 September 2019
" Seemed to get me a satisfactory result at a reasonable price "
" The condition of the vehicle was less than pristine. The canvas roof was badly torn, the rear plastic windows very scratched, the car was not particularly clean. Service was polite and efficient. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 5
THESSALONIKI, GR - Reviewed by CHARITOMENI - 26 September 2019
" Although the staff were very polite, I did not like the policy of the drop off before 8 in the morning. We were asked to pay an extra 25 euros in order for someone to collect the vehicle. This is very unprofessional as they could easily have a box to put the key in as in many other car rentals. It felt like a RIP off. "
" Although the staff were very polite, I did not like the policy of the drop off before 8 in the morning. We were asked to pay an extra 25 euros in order for someone to collect the vehicle. This is very unprofessional as they could easily have a box to put the key in as in many other car rentals. It felt like a RIP off. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 7
SKIATHOS, GR - Reviewed by FAYE - 26 September 2019
" Overall good service "
" No problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by GERARD - 24 September 2019
" Good overall "
" The windscreen wipers didn't really work which in somewhere as dusty as greece was a pain. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by PHILIP - 23 September 2019
" Smooth service from start to end "
" Busy but efficient staff at airport counter. Car rental team helped us quickly into the car at collection and at the end of rental speedy to check car over. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by NEIL - 22 September 2019
" Could not of been better "
" 1st class service everything sorted very quickly and professionally "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JON - 22 September 2019
" Taking the full insurance option with zero excess meant I didn't require a credit card. My CC was expired so was not able to use, I wanted to add the full package option on my booking. The price on my booking was approx 11 pound more online on your site. When I wanted to add it, it was then too late. I'm doing so the counter desk staff offered the same option however 3 times the value. This meant I then got stung. Other car hire companies would have allowed me to amend my booking and add this option. For that I feel failed by you and ripped off! "
" They r Effiecient "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 7
HERAKLION, GR - Reviewed by RICHARD - 21 September 2019
" As above, ie:- Annie in the AIrport was superb. Examined our requirements and allocated a car that matched them exactly. Got to car lot and was told car was not there and was being fetched so started to condition ourselves for a (long) wait. Before even had chance to sit down, it it arrived, dripping water from car wash. Quick inspection of existing damage and we were away in no time. Car was in v good condition, everything working, washer bottle full etc. No problems - a pleasant change compared to other car hires through other agencies & companies in the past. Returning car was a doddle. No wait. Quick inspection. Cleared to go. <1minute. "
" Annie in the AIrport was superb. Examined our requirements and allocated a car that matched them exactly. Got to car lot and was told car was not there and was being fetched so started to condition ourselves for a (long) wait. Before even had chance to sit down, it it arrived, dripping water from car wash. Quick inspection of existing damage and we were away in no time. Car was in v good condition, everything working, washer bottle full etc. No problems - a pleasant change compared to other car hires through other agencies & companies in the past. Returning car was a doddle. No wait. Quick inspection. Cleared to go. <1minute. A recommendation for Alamo (& indeed any other hire car company) would be to include reversing sensors in specs when buying cars. This should be a no brainer given the prchasing power/throughput and the low cost of having them factory fitted as a baseline. Reassuring to the driver who is often driving a strange car and is not helped by high kerbs etc. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PETER - 21 September 2019
" The pickup at Corfu was extremely quick and easy. There was a good choice of vehicles and the staff were all friendly and very helpful. "
" The staff at Corfu Airport were all extremely polite, efficient and helpful at both collection and drop off. The car provided was in good condition, clean and in perfect working order. I have used Alamo in several countries on many occasions and would recommend them and also would use them again myself. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by DAVID - 21 September 2019
" Every one at Alamo in Rhodes Airport was happy and great. "
" Very friendly people, no pressure to buy even more insurance, very quick and efficient at the airport in Rhodes. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SKIATHOS, GR - Reviewed by SIAN - 21 September 2019
" Not good! "
" Had to pay additional €290 when picked car up. Was not told what this was for, had to get our hotel to phone to ask why? They confirmed we would have refunded when car dropped back, so long as car not had any knocks etc... But when dropped car back on way to airport, they would not refund at the drop off office. Said we would receive 7days after arrive home. I didn't see why we could not have it refunded immediately, so the office phoned their boss. We then had to travel back to Skiathos town to see the manager, and request the refund immediately. Needless to say he was very moody, did not speak to us, just threw the refund slip back a5 us. He seemed very reluctant to refund the money, yet once home I doubt very much we would have had the refund!! Once your home, we would have no chance. Surely they should only take your credit card details, in case of damage to car?.? Not debit you at point of arrival, and then have to plead to get money back? This was definitely not a good procedure, also risked us missing our plane having to travel back into Skiathos Town!! The car itself was not in the best of condition, engine sounded worn and had lots of knocks and rust on it. I wouldn't recommend, the company ended up to be Enterprise Car hire, not Alamo or Auto Europe whom I booked with? Also the car was not at the airport, as advertised, we were taken to an office off the airport. So basically this was a lie, and this is why I paid more to get a car directly at the airport, but ended up being greeted by a representative and then taken to this off airport depo. The owner there was not friendly at all.! "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 2 Condition of the Vehicle: 4
RHODES, GR - Reviewed by ANDREW - 21 September 2019
" Depends on price and who is supplier "
" Friendly polite and helpful collect and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by RICHARD - 19 September 2019
" Poor car not what booked unsure of price difference ?? "
" Different car than booked not new bumps and scapes light broken "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
RHODES, GR - Reviewed by MATTHEW - 19 September 2019
" Well done Michael! and MANY THANKS for the great customer service provided!! "
" Michael at the front desk and his colleagues have offered us the BEST customer service, easier, straightforward car hire experience ever. We have been renting cars for the last 15 years in many different destinations due to our work & leisure commitments. And this one it has been the most exceptional so far! Special after my husband has slipped and broken his right leg in our honeymoon. Michael was very understandable and offered his support re my car hire paperwork and extension of it (if need it!) I will definitely USE their service again and recommend them to anyone! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by RICHARD - 18 September 2019
" Easy pick up and return. No hassle. "
" Good price with excess cover "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by JOHN - 18 September 2019
" Very good service both at counter and collecting and dropping off car .AC worked but not as efficient as with previous vehicles. "
" Very good "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by ANDREW - 17 September 2019
" Brilliant experience and knocked holiday Autos out of the park. "
" Depy was excellent...great member of staff "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by DAVID - 17 September 2019
" Excellent. "
" Car was a bit damaged but staff were excellent. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by ADRIAN - 16 September 2019
" Hassle free and a great service, Good value for money. "
" Great service and a great little car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by LUDGER - 15 September 2019
" Quick and efficient service, well done ! "
" Extremely good, best ever service in Corfu !!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by PHILIP - 14 September 2019
" Great experience booking through Auto Europe, very straightforward and easy. Highly recommend and will definitely use again "
" The staff were very friendly and took time to go over every aspect of the rental. The car was in excellent condition Making sure to point out any little marks or dents on the car (which you kind of expect for a rental) they also asked if I wanted to take photos as well. After reading many bad reviews of different rental companies, I would definitely use Alamo again after a great customer service experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by RICHARD - 14 September 2019
" Would happily recommend and secured at a very competitive price "
" Good communication, efficient pick up and drop off at airport friendly staff, good vehicle....no complaints at all "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by JAMES - 09 September 2019
" Hi can't believe I have received this email as I cancelled car hire due to a bereavement in the family: "
" No comment "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
SANTORINI, GR - Reviewed by CHRISTOPHER - 06 September 2019
" the staff at DRIVE were excellent, the car was ok, a bit dirty on the inside but ok for our holiday. the staff made our experience good "
" the staff at DRIVE were very good "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by NEIL - 03 September 2019
" Easy to book online and easy to pick the car up. Just shame about the 'out of hours' fine. "
" Flight was delayed so we arrived after 10pm, they said it was out of hours so had to pay €30 for late pick up. car was alittle basic with not a very powerful engine so with the hills of Rhodes quite slow getting up them. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by EPAMINONDAS - 03 September 2019
" Very polite staff, explained everything in detail, did whatever possible to keep me satisfied. Provided an upgrade without me asking for it. Will book again! "
" I was given a brand new car which was a class above the one I booked for. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LESVOS, GR - Reviewed by BARRY - 03 September 2019
" All in all a good experience. "
" All good once we got the car but no one was at the airport to meet us. We called and they said it was down for pick up from downtown but all our paperwork clearly stated it was the airport! Ten minutes later the chap arrived and we were sorted. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by STUART - 01 September 2019
" Would probably use a local Greek form in future. "
" The car was described as a Ford Fiesta, but first car received was a Fiat Panda in extremely poor condition. Upon picking it up and driving to our villa it became clear it was unroadworthy with dangerous tyres and a steering problem - when steering wheel turned there was a metallic grinding noise. Upon returning the car the next day, the staff were helpful and made every effort to sorce a new car, although this did take all day. Our second car was still not of a Fiesta standard but was road worthy, albeit the back seat was loose and the car was of a poor condition, but appeared safe. Their roadside assistance worked well when we suffered a puncture. Overall, staff were great but wouldn't use them again on account of quality of vehicles. We understand it said Fiesta, or similar but we feel a Fiesta is a larger car than the Panda or Micra we received and that a Fiesta is a generally better quality car. "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
THESSALONIKI, GR - Reviewed by ANDREI - 31 August 2019
" Na "
" Na "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by ADRIAN - 30 August 2019
" The car was badged as a golf or equivalent, it was not. It was a substandard underpowered car. "
" The car was very underpowered and the air conditioning hardly worked, so we did not use it. The receptionist was very surly and unhelpful, my son also had the same experience with her a week later. "
Value for Money: 4 Efficiency of Counter Staff: 2 Expediency of Drop-off: 8 Condition of the Vehicle: 3
KALAMATA, GR - Reviewed by ANDREW - 28 August 2019
" . "
" Counter staff was excellent and very helpful "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SKIATHOS, GR - Reviewed by SIMON - 28 August 2019
" We were thinking leases with the service we received "
" All very straight forward thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by GAIL - 27 August 2019
" Over priced "
" The office was very fanatic when we arrived I had 2 bored teenagers with me and I had to rely on their patience A pre booked car should be dealt with quickly I was expecting a rep to meet us in terminal No one appeared, so I called number only to be told we had to drag luggage to offce, not far, but far enough in heat, when it wasn't what I was expecting We expected a Nissan Note There was one available outside the office yet they gave me a Hyandai which looked more basic but I didn't make a fuss as it was still a compact car, I assumed I expected fuel to be full to full but it was not. This makes it harder to return the car with the same fuel and you end up over filling The car only had a basic clean before we took it There were many scratches and small dents, it makes it difficult to check the car I did not feel the car was good value for money "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by ANTHONY - 26 August 2019
" Good experience. Very helpful and friendly staff. "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by JO - 24 August 2019
" I'd like someone to refund my deposit as so far I have spent nearly 500 pounds on 4 day car rental!! "
" They took £345 from me as a deposit which I wasn't aware of and I've been home now for 4 days and no word of a refund.. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by PAUL - 23 August 2019
" Excellent "
" Great service and good handover; vehicle had marks all over it including a front crump but it was mechanically fine.(Can't believe how others had caused the damage) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by GEORGE - 22 August 2019
" As above "
" They didn't have the size of car we had booked and instead gave us a smaller car. In compensation they gave us a 2nd driver free. The staff were helpful and kind and it turned out the smaller car was better for the local roads. But I wasn't sure the cost of the 2nd driver was equivalent to the cost of the larger car. But whatever.... we had a good time and the car we got turned out to be perfect for our needs. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
THESSALONIKI, GR - Reviewed by ANASTASIOS - 19 August 2019
" No problems. A great car and very good service "
" Excellent car and very professional approach by staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GARY - 14 August 2019
" Great price. Whole process went very smoothly from booking online to returning the vehicle. "
" All good - no issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by SAMOUIL - 14 August 2019
" Staff were super helpful. I highly recommend Alamo Thessaloniki airport. "
" Great service and assistance "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by JACQUES - 14 August 2019
" The Autoerupe booking system is always easy and efficient to use. My go to site for car hire. "
" Alamo provided excellent service and assistance after our flight from Athens to Heraklion was significantly delayed. Ensuring someone stayed well after closing hours to assist us and ensure the vehicle was ready for us use. Note there was a small charge for the service but the friendliness and willingness to help was greatly appreciated. Would definitely recommend and use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by CANDICE - 12 August 2019
" Very good customer service. "
" Staff were very helpful, staying open till very late as our flight was severely delayed. The check in and check out was excellent, with friendly courteous staff. Thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MYTILINI, GR - Reviewed by STEPHEN - 06 August 2019
" See my comments above in response 3 "
" Our plane arrived late. The car was not available. We had to make two phone calls before a car arrived - one hour after we had landed. We were expecting an Alamo or AutoEurope car. We were not expecting a Billy's Rental Car. The car had 97,000Km on the clock, the drivers side suspension made a lot of noise, one of the rear seat belts would not lock in properly "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 4 Condition of the Vehicle: 4
RHODES, GR - Reviewed by MICHAEL - 02 August 2019
" same as above. "
" Efficient, but was unhappy with being charged a late fee (our flight in was delayed) and being sold extra car insurance (feel it should be included, as is the case with other rental companies in Rhodes) "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by MARIA - 26 July 2019
" Very competitive prices, great service "
" Excellent customer service! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by SUSAN - 23 July 2019
" I always use Autoeurope. They have good customer service if you have a problem. And now they also sell good value excess insurance. The information you receive with your booking has also been improved and it clearly sets out what fees are included and what are extras that you have to pay locally. Well done. It must have reduced the volume of customer queries and complaints. It also helps prevent the car hire company from ripping you off e.g. adding spurious airport tax or forcing you to have their over-priced excess insurance. "
" We caused a little damage to the car and although we had excess insurance we were concerned about whether the cost of repair would be over-inflated. However the Alamo staff were efficient and helpful and the damage was assessed at 220 euros which was fair and reasonable. I was also charged correctly for my extras. Nothing else added to my credit card and no attempt to charge me in GBP at a usurious exchange rate. Very happy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by SARAH - 23 July 2019
" Excellent service "
" Excellent service, fast, friendly and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LESVOS, GR - Reviewed by TREVOR - 23 July 2019
" Booking through Auto Europe was not a problem however you have been let down by a third party. "
" On arrival at Lesvos airport there was no one to greet us. After approx 30 minutes we found a rep from Alamo and was told that we were not on his list and so there wasn't a car available for us. I checked his list and showed him our name but it had "office " along side instead of "airport ". He told me that it was my fault because I had requested pick up from the office and not the airport. I showed him my voucher which clearly stated airport pick up and would be met by someone holding a card with my name. The two agents then made several phone calls to the office and eventually said a car was being sent. This arrived after approx 40 mins. There was then some query over my driving license being valid in the EU but was accepted when I stated that I had not had a problem anywhere else. Damages where noted on the booking form and I was also advised to take photos as well. Having originally booked the car for 11.30am it was almost 13.00 by the time we could leave the airport. During the week I noticed that the brakes were not as effective as they should be and the engine would squeal suggesting a slipping fan belt. These faults were reported on return. On our day of departure we had to wait for someone to turn up. There was another gentleman waiting to collect a car and he had to wait at least 30 mins for someone to arrive. When I was finally attended to I was told almost immediately that there was new damage to the vehicle. I disputed this and showed my photos as proof. However a crack in the rear body could not be seen on my photos and he therefore insisted that it was new. He insisted that I fill in a form and said that I would be charged for the damage. I returned to the airport terminal where my wife was waiting. She said that she remembered that the damage was noted on pick up. On rechecking my photos I could detect the damage and so we went back outside and found the agent. After explaining this to him he agreed that it was in fact old damage. This was the worst experience of car hire that I have encountered anywhere in Greece. "
Value for Money: 4 Efficiency of Counter Staff: 3 Expediency of Drop-off: 3 Condition of the Vehicle: 4
SKIATHOS, GR - Reviewed by CLAIRE - 21 July 2019
" Very efficient and friendly. "
" Very efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by GRAEHAM - 21 July 2019
" Helpful and efficient "
" Very good on collection and return. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ALAN - 18 July 2019
" Fast and efficient service by Alamo representative "
" Car had several catches to the bodywork on pickup, otherwise everything was fine. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by RICHARD - 13 July 2019
" What else can I add ? "
" Efficient and friendly. Why can't all car rentals be like this ?! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SKIATHOS, GR - Reviewed by BRIAN - 12 July 2019
" Easy booking process "
" Service good. Car was like scrap "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
ZAKYNTHOS, GR - Reviewed by NICHOLAS - 12 July 2019
" Will use auto Europe again. Excellent "
" Excellent as always with Alamo / Enterprise. Brand new car, excellent service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by RON - 11 July 2019
" Genuinely impressed with the team at Rhodes Airport. "
" Exceptional service. No Queue to collect, lightning fast processing of documentation, friendly and helpful staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by BASIL - 10 July 2019
" I had no issue with the car hire company just the car had its better days "
" I think it was great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
THESSALONIKI, GR - Reviewed by KEVIN - 09 July 2019
" Varied. The car was fine but having given our flight details I was surprised we were forced to pay a late fee given the office was clearly open and fully staffed. Also the fuel situation was very frustrating as it meant we had to find a petrol station in the dark in an unfamiliar location. We returned the car with more fuel in it than when we collected as I would not wish the next renter to have the same problems "
" Upon arrival we were not met in the arrivals hall we had to search outside for a representative. We were then charged an additional fee due to the staff member pointing to the time and stating that the office was closed even thought it was open and staffed by 4 people. We also expected the car to be full as the documentation states return full of fuel but it was almost empty and we had to search for a petrol station late at night to make sure we could reach our destination. Not a great start to our holiday. "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHIOS, GR - Reviewed by GRAHAM - 08 July 2019
" Won't go wrong by using this car hire company "
" I recommend this company greatly So helpful and profesional "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by HAMISH - 03 July 2019
" Easy process from start to finish -- really good. "
" An efficient and courteous service -- really good thanks. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZAKYNTHOS, GR - Reviewed by GRAHAM - 30 June 2019
" mostly v good "
" collection not as described "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by PETER - 23 June 2019
" Very easy and smooth booking experience "
" 1st class service, the car and the staff were excellent! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by FRANK - 17 June 2019
" Helpful staff good car "
" Everything as offered "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ALAN - 09 June 2019
" Was ok but not great "
" Booked a Ford Focus but got a Hyundai i30 which size wise was ok but was very basic and not in great condition, several bumps and scratches, no water in windscreen washer "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 4
KEFALONIA, GR - Reviewed by MICHAEL - 08 June 2019
" car came with warning light on for tyres, which should have been sorted before handing over to me. "
" car came with warning light on for tyres, which should have been sorted before handing over to me. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by PAUL - 06 June 2019
" Smooth transaction and good value for money. "
" Car had undeclared damage however this was rectified by the staff. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 7
SANTORINI, GR - Reviewed by MICHAEL - 17 May 2019
" See above. "
" Car needed servicing - strange noises from rear wheels/axle. Tyres under inflated. "
Value for Money: 5 Efficiency of Counter Staff: 4 Expediency of Drop-off: 5 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by ANTHONY - 15 May 2019
" Not great "
" Staff very friendly. Did not have diesel car. The vehicle's windcrseen washer bottle was broken so could not clean windscreen. Had to carry bottle of water. Eventually saw that both pipes had come off and pushed back on. There was no spare wheel which is normal but the puncture kit was missing as well. So vehicle nit properly checked before giving to me. "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 3
KEFALONIA, GR - Reviewed by CHARLES - 10 May 2019
" Car was new and clean. Pick up and hand back easy, despite temporary arrivals hall. "
" No problems. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by RAVINDRANATH - 25 April 2019
" Good value for money when booked in advance. "
" Car received but no water in screen wash, so had to bear with the dirty screen & fill water when available. New cars have now no spare tyres, but repair kit was NOT available in boot. When asked to provide, they could NOT understands and said there was a pump, if there is low pressure. Booster seat requested, but baby seat provided, which was NOT in a clean condition (they should / could be changed every few years) as they cost the same price as the rental. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by ALEXANDER - 25 April 2019
" Very smooth! "
" Very good service and the car was brand new with just 10km on the clock. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by GARY - 23 April 2019
" See above re car, site or Alamo should be more specific about size of car "
" Staff nice but car had far too small a boot, booked a Ford Focus size and got a Suzuki Baleno 1.2 with a tiny book luckily we did not have far to go with our luggage for 4 people. Description of vehicle size when booking was in my opinion misleading "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by RHYS - 09 April 2019
" Very good efficient service "
" Very happy with service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GEORGE - 06 April 2019
" All good, value and polite service "
" All good "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ALLEN - 30 March 2019
" All went well but car not provided with full tank so had to use first garage agter leaving airport as not enough fuel to get to destination. "
" Excellent check in. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by JAMES - 02 March 2019
" Ok "
" Okok "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by SONIA - 28 February 2019
" The only thing I didn't understand about driving in Greece was "double orange" lights on traffic lights at intersections. "
" Very good. The offer of GPS hire was not value for money. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SOTERE RICHARD - 24 January 2019
" Stamatis was amazing he helped a lot with my bags "
" Stamis was very helpfully I will be rent again for sure "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ATHANASIOS - 24 January 2019
" Excellent service "
" Excellent, friendly, fast service by the counter staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by ALEXANDER - 14 January 2019
" Definitely one of my better car rental experiences. Well done to the lady at Alamo. ( And Auto Europe ). "
" Very helpful lady at the Alamo desk. Efficient, prompt and friendly. Could not ask for better. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KYRIAKOS - 09 January 2019
" Very satisfied "
" Very satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by YONG - 01 January 2019
" Very good "
" Very good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GEOFFREY - 29 November 2018
" Hassle free. My only comment is I wish I had known that Alamo is part of enterpise as I have a corporte account with enterprise and not sure if this would have led to additional service (free car up-grade etc) "
" Very quick and efficient process for picking up and returning the vehicle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MARCIN - 24 November 2018
" Very friendly, professional service, highly recommends "
" Very friendly, professional service, highly recommends "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by CAROLINE - 19 November 2018
" Great experience very helpful staff "
" Excellent service great value and no hidden costs at the end. Car was v clean, tidy reliable and looked like new. Thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by WILLIAM PETER - 19 November 2018
" Good pick up at airport "
" The rear tyres were very worn "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by KEITH - 05 November 2018
" Didn't get the car I ordered, but think i got a better one instead. Only issue was it ran low on oil and I had to look up on Google what type to buy and it wasn't easy to find. They did refund me for it though. "
" Had to buy oil after the warning was displayed. Took several attempts to find a garage with the right kind of oil, so wasted time on a day out "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by ROBERT - 03 November 2018
" The whole experience was excellent, including the car - a Suzuki Swift, which was brilliant. "
" I booked through Auto Europe and have so far had a good experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by NEIL - 03 November 2018
" Nice and easy "
" Very good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KIMON - 02 November 2018
" Extremely happy with service and price. Highly recommended!! "
" Extremely happy with service and price. Highly recommended!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by GARY - 30 October 2018
" Car condition wasn't particularly good. At pick up it was acknowledged that the remote key fob was not working. In addition we found that the interior light did not work (a real nuisance) and the handbrake was in need of adjustment - we had to pull it on very hard. Car not very clean internally. "
" Friendly service from staff on both collection and drop off. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 5
CHANIA, GR - Reviewed by MICHAEL - 30 October 2018
" Easy and efficient with friendly service "
" Everything worked like clockwork.. brilliant "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by IAN - 21 October 2018
" Prior to this experience we have been regular users of Auto Europe for price and quality, but whilst we wouldn't say avoid Auto Europe as they have a very good track record, we might start to look at other options. "
" Our voucher said that we would be met at the airport but there was nobody to meet us and in the end we made our way over to the office which was right on the edge of the airport. Once we got there staff were very efficient but it's a shame the instructions on the voucher were inaccurate. The car was very poor quality - the central locking failed after one day and the general condition was very poor (one of the front tyres nearly bald). On return, staff said that we should have come back and swapped the car but this would not have been convenient, and we also feel the car should never have been rented out. It was off-peak so it should not have been difficult to find a decent car. Apart from that staff were very helpful and efficient on pick-up and return. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 3
KEFALONIA, GR - Reviewed by JEFFREY - 16 October 2018
" This is the second time in 2 months I have been disappointed with your company. "
" Dirty seats. Broken parcel shelf. Car not cleaned , found pair of dirty socks . Not full of fuel , only quarter full. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 4
NAXOS, GR - Reviewed by CHRIS - 15 October 2018
" Have never had a problem with autoeurope. "
" V happy. Marcos explained what to do and what to see. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by DAFYDD - 14 October 2018
" No problem very good service at the airport go to Kos every year will Use next year if the price is right. "
" The gentleman meet us with a boar with my name on it and went to the car. He was extremely polite, friendly and helpful and even gave my partner an umbrella as it was raining!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by KEITH - 12 October 2018
" There's nothing wrong with your company other than the fact you rely on agents who let you down. "
" I've had some good cars from Alamo/Enterprise at Athens Airport in the past, but the Suzuki Baleno they gave me this time wasn't a nice car at all and nothing like the Focus type vehicle I'd booked and paid for. It had clearly been in lots of accidents in it's 49,000 km life and bore the fresh scars of other recent accidents that had been repaired. As a regular customer, I simply expect better! "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 4
LESVOS, GR - Reviewed by PATRICIA - 10 October 2018
" Minor problem with car key battery/car lock but otherwise really good. "
" Very efficient & good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
SAMOS, GR - Reviewed by CHRISTAKIS - 10 October 2018
" Pretty much faultless and good value. Local office service exceptional! "
" Pretty much faultless and good value. Local office service exceptional! "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MYKONOS, GR - Reviewed by DEBORAH - 08 October 2018
" As above, staff unfriendly and unhelpful. The car itself was basic but ok. Would not recommend. "
" It was arranged for collection at Mykonos Airport with a person holding a name board. Our flight was 10 mins late landing so I wasn't able to phone ahead to advise and there was nobody waiting for us. Had to phone the local office who said someone would be with us in 10 mins. After 20 mins a man appeared with an Enterprise Board but told us to walk to the office which was not on the airport premises and his English was poor. He then changed his mind and took us to the Enterprise office which was nearby, He was ranting in Greek about having to collect us! We completed the paperwork, was informed there was an extra charge for an extra driver and then given the car keys. No handover given about the car! "
Value for Money: 4 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 8
SAMOS, GR - Reviewed by MARK - 07 October 2018
" Excellent trouble free dervice "
" Excellent trouble free service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by JAMES - 06 October 2018
" Great. "
" Friendly helpful staff. Good quality vehicle. Very well located to arrivals and departures. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MICHAEL - 06 October 2018
" Nice little car to drive, good condition. "
" Had to wait a long time whilst another customer sorted out their vehicle (as they had brought the wrong documentation / bank card). Would have been better had there been another person to process the long queue that had formed. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by VINCENT - 02 October 2018
" Could have done more to expedite drop off. "
" It was organized chaos at the drop off. Staff couldn't cope with the amount of cars being dropped off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by EMMA - 02 October 2018
" Excellent price for a standard Kefalonia car! "
" Quick and easy to collect and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SKIATHOS, GR - Reviewed by STELLA - 24 September 2018
" All good and very relaxed "
" Very helpful staff, but NOT quite at airport - a short bus ride out. Otherwise great. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by DARREN - 21 September 2018
" See above comment, I will be writing to autoeurope to demand a refund! Shambles of a company. £269 deducted for a car that would not be given at the rental counter, customer service were only interested in making me do a new booking and charging me another £200 for a lower spec car. I will be writing to an ombudsman about my experience. "
" Autoeurope have robbed me of the full cost of car hire when a car was not provided to me. Upon arrival I did not have a credit card only a debit card. When asked to put my partner in the rental and use her card we were refused. When cash was offered for the deposit we were refused. Upon calling autoeurope they informed me they would not provide a refund and that I would have to make a new booking in my partners name as she has a credit card for deposit. Absolutely joke, daylight robbery taking the full cost of the rental. What a wonderful start to a holiday! I was forced to go and rent another car directly with another company, I would never use autoeurope or Alamo ever again , a complete scam! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by CARL - 16 September 2018
" very good "
" very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by DEBORAH - 16 September 2018
" Car was great and the best we have hired in the last 7 times in Zante, will use Alamo again "
" A bit slow at the start as Staff were covering two offices therefore there was a long wait. other than this very satisfied. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SAMOS, GR - Reviewed by GEOFFREY - 16 September 2018
" Easy, friendly and efficient "
" Collecting the car was easy as we had rented from Alamo earlier in the year so they had all our details on file. Unfortunately we had a slight scrape on the car but the vehicle inspection. and paperwork was carried out very efficiently. My only complaint was the payment was automatically calculated in GBP. I wanted to pay in Euro and at no time was I asked for a preference. I didn't realise until I looked at the receipt when I returned to the UK. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by DIMITRIS - 15 September 2018
" good "
" very good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by IAN - 09 September 2018
" Great service at collection and drop off "
" Great service at collection and drop off "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by MARCIN - 09 September 2018
" Nothing to add. Exactly as expected "
" Perfect, no issues at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by KELVIN - 06 September 2018
" Great experience, would use Alamo again. "
" Alamo Corfu - extremely helpful and courteous lady dealt with our booking both on collection and drop off. She deserves acknowledgement. Thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ANDREW - 04 September 2018
" Ref the return of deposit as per above. "
" Every thing was ok check was ok and the car was also ok. Only concern was the repayment of my deposit which was placed against my credit card and was told on drop off that this would be repaid in approximately three weeks! "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by CANKUTAN - 30 August 2018
" awful rental company in athens "
" didn't provide car with full tank. the car had damages prior to rental and the counter staff said that those aren't significant. upon return, counter staff said everything is ok but now charged my credit card with damages that were on the car prior to our rental. also, returned the car with more fuel than received and they did nothing about it. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by NICHOLAS - 29 August 2018
" My experience in the past 15 years or so (since my honeymoon, in fact) in which I have been using AE has been that they provide a great professional service. However on this occasion I arrived to pick up the car to find that I did not have my driving license with me. It had been lost / stolen. I accept that contractually and legally that may not entitle me to any refund / credit but have asked whether exceptionally something could be done to mean that I do not bear the full loss in this instance. Alamo advised me that they would not charge in this instance. If that is indeed the case Alamo would bear no actual loss so AE's damage arising from the cancellation would be minimal. How AE approaches this will therefore be telling about the service it provides. I am confident that I will be impressed and hope that my loyalty as a customer will be rewarded in some way. NM "
" My experience with Alamo is from a previous occasion when they were great. on this occasion they could not demonstrate their service quality because through no fault on their part no rental took place, in fact. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RHODES, GR - Reviewed by KEVIN - 16 August 2018
" Fantastically hassle free! "
" Really easy collection and return service. Very friendly staff and great customer service. Highly recommended. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PAROS, GR - Reviewed by GEORGE - 13 August 2018
" All good "
" The rental was through a company called autoparos which also has enterprise and alamo. Service very good. Car a bit old with 90000 km on the clock but this is common in Greece. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by DAVID - 10 August 2018
" Would use again "
" Very helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MYKONOS, GR - Reviewed by AMINE - 07 August 2018
" Not good "
" Car motvgoid condition at all "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 3 Condition of the Vehicle: 1
MYKONOS, GR - Reviewed by GEORGIOS - 31 July 2018
" Excellent service. Will definitely use them again "
" The staff were very helpful and they waiting until late as our flight was delayed "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JOHN - 27 July 2018
" Highly recommended. "
" No hard sell, very pleasant .. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by JONATHAN - 15 July 2018
" When away for a few days in a very hot climate I expect aircon when I have paid for it! "
" We were kept waiting at the airport for over 45 minutes after plane landed. The car we were given , hadfaulty air conditioning and never worked. It was supposed to be full to full and 2/3 full. I mentioned the air con and was given a lesson about turning it on....I'm not stupid it didn't work! Car had 80000km on clock, clearly needs replacing. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 4
RHODES, GR - Reviewed by PAUL - 11 July 2018
" 1 "
" Car was dirty and needed a service. It was concerning that it kept hesitating at low revs. At one stage the engine warning light came on it was running so badly. This went away the following day so I did not try to get a replacement car. I reported this when dropping off the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
KEFALONIA, GR - Reviewed by PAUL - 10 July 2018
" Will use enterprise in future "
" There was no car on arrival which meant a long wait till one was provided by enterprise "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MICHAEL - 06 July 2018
" Booking was simple but emailed confirmation was very confusing. Confirmed booking message followed a while later saying "Please note that your car is not yet confirmed. As the vehicle you have selected is considered on request, we need to verify availability with our supplier." No further messages received so didn't know if I had a car booked or not. Lengthy phone call (in a queue) to check booking was actually confirmed. Telephone operative very surly and not at all friendly. "
" No queues at Rental desk inside Airport. Processed quickly and car waiting just outside the Terminal. Guided to car, fuel policy explained and off and away within 15 minutes of arrival. Fairly new vehicle and very clean. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by PETER - 02 July 2018
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by FRANCESCO - 26 June 2018
" Expected the car to be in a better condition. "
" The vehicle was very dirty inside with lots of stains on the seats. One of the seatbelt attachments was missing in the rear seats. The outside of the car was full of bad scratches and the rear bumper was broken. It also had technical problems with the powertrain and required servicing. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
LESVOS, GR - Reviewed by ELIZABETH - 26 June 2018
" The car was in bad condition "
" The body of the car was in a very poor condition with two tyres that were questionable. The offer to change the car meant an hours drive in the wrong direction "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 1
KEFALONIA, GR - Reviewed by SIMON - 19 June 2018
" Quick and efficient and a lovely car to drive. Many thanks. "
" Quick and efficient "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MYKONOS, GR - Reviewed by JAMES - 18 June 2018
" As above "
" Very helpful staff, there was no waiting around to collect the hire car it was all very prompt. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by CHRISTINE - 17 June 2018
" Execellent service, car was immaculate. "
" Very good service, very friendly, no pushy staff and very stress free experience "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by CHARLES - KAROLOS - 10 June 2018
" Excellent and I have already recommended multiple times Alamo & Enterprise booking via Autoeurope. "
" Everything was very good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by KEVIN - 18 May 2018
" great service collecting and returning car, "
" excellent fast service, well recommended "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MYKONOS, GR - Reviewed by TERENCE - 15 May 2018
" Have used often and for years and usually have no problems. "
" Problem at first as no one met me at the airport, the reason being it was a booking from a year ago and somethings had changed and I was not on the pick up system. The office is very close to the airport and the problem was solved quickly. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
KOS, GR - Reviewed by TIMOTHY - 12 May 2018
" Car was great and service was very good "
" Glitch free easy rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DIMITRIS - 08 May 2018
" Customer service desk is in the airport, you just going there and you can have your car in five minutes. Another five minutes walk till the parking and that's it. All done!!!!! Highly recommend ! ! ! ! "
" Helpful and very polite staff with professional manners. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by NIGEL - 29 April 2018
" Very good all round "
" Quick and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9