" Oh dear. What let this down was the counter agent in Fort-De-France. We arrived at the airport to find a notice pinned to the cabin door saying "back in 20 minutes when our booking clearly showed we would be there for 9am. After 30 minutes another French customer arrived and called the parking number who didnt know where the agent was. He finally arrived 5 minutes later - we had been kept waiting for 40 minutes with no apology or even acknowledgement. Not good enough! "
" Reasonable price and website "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 8
" Auto Europe fine. Alamo at Fort de France fairly primitive. Car battered and under-powered. "
" One member of staff in office for queue of 12 customers. "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 5
" Excellent service - all info communicated well in advance by email. "
" All staff were very efficient and helpful, especially the guy who gave me the keys to the car and helped me to sort out the route to my accommodation. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10