ALBANIA RAC ALBANIA Car Rental Reviews

TIRANA, AL - Reviewed by DAVID BRIAN - 24 June 2024

" mmmmmmmmmmmmmmmmmmmmmmmm "

" mmmmmmmmmmmmmmmmmmmmmmmmmmmm "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 3

TIRANA, AL - Reviewed by AZHAR - 12 October 2023

" Staff were very friendly and didn't pester to buy additional extras. "

" Got upgraded to a bigger car for free which was very kind of them. There was an issue with the tyre pressure monitoring system, even after I filled air in the tyre and reset it and the car was shaky over 80kmh. Other than that a brilliant experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

TIRANA, AL - Reviewed by ALAN - 25 September 2023

" Previous experiences with AutoEurope have been good. But this was an absolute disaster. "

" Albania RAC should be de-listed. Arrived at downtown rental location to collect car, there is no location, it's in a currency exchange shop. Was handed the keys and there was no child seat as pre-booked. It took an hour for an employee to arrive with a car seat. Once I had the seat I attempted to fit it and the rear seat belts didn't work. Then had a 1 1/2 hour round trip to their main depot at the airport to swap car, completely negating the one way fee I paid €60 for. Upon arriving at main depot only car they had in same class had a cracked windscreen and engine warning light on saying oil change needed. They told me I could take it, have something smaller or pay for an upgrade. None of these are acceptable offers. Then half way round the trip heard a banging sound from front passenger wheel. Upon inspection both front tyres were literally down to the threads with little rubber and it was one of these threads which was coming out and was causing the banging. Admittedly I should have checked this but not acceptable. All in all, very poor customer service and utterly unacceptable, highly unsafe, cars. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 1

TIRANA, AL - Reviewed by ARBEN - 19 February 2023

" Easy no stress pick up drop off "

" Friendly company "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 5

TIRANA, AL - Reviewed by ARBEN - 04 November 2022

" Vhj "

" Old vehicle "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 4

TIRANA, AL - Reviewed by LYNNE - 01 October 2022

" Made our holiday experience amazing "

" Very friendly, efficient, no hassles "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by KLEART - 17 April 2022

" No comment "

" Guys are good. Policy states full to full and I did not get e refund when I returned the car full while checking in with no gas at all "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 5

TIRANA, AL - Reviewed by MICHAELA - 05 March 2022

" Easy booking process "

" Smooth check-in and check-out, friendly staff. Even got a bigger car than requested! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

TIRANA, AL - Reviewed by ERJON - 20 January 2022

" Very nice service "

" Amazing , "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by TIM - 12 January 2022

" Excellent experience "

" Very good service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by MARK - 02 January 2022

" Easy to book and competitive prices. "

" Everything went well. Staff was professional and helpful. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

TIRANA, AL - Reviewed by ARISTOTEL - 03 December 2021

" In general good service "

" Nothing to complain "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

TIRANA, AL - Reviewed by LEONIDA - 18 November 2021

" No good... "

" They give me e different car. "

Value for Money: 10
Efficiency of Counter Staff: 5
Expediency of Drop-off: 6
Condition of the Vehicle: 4

TIRANA, AL - Reviewed by FITOR - 02 November 2021

" Grate costumer service on the phone and in person "

" Grate trip and fabulous service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by AMARILDO - 20 October 2021

" Check suppliers and ensure they adhere to what is ordered...such as full tank of petrol was expected and vehicle hardly had any in "

" Check vehicle condition prior to rental "

Value for Money: 6
Efficiency of Counter Staff: 4
Expediency of Drop-off: 2
Condition of the Vehicle: 3

TIRANA, AL - Reviewed by BEN - 22 May 2021

" Pleasure to do business with this company AAAA++ "

" Excellent customer service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

TIRANA, AL - Reviewed by ARTOUR - 18 November 2020

" Again in summer "

" Thank you. just this "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by NADIA - 07 November 2020

" Great customers service "

" Great guys.Really helpful and professional "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by ALDO - 06 October 2020

" excellent customer service. very welcome and friendly. the car was as described. "

" excellent customer service. very welcome and friendly. the car was as described. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by GJON - 03 September 2020

" They are very helpful and an easy company to book with i will always use them when i go to holiday "

" It was very good and easy to book "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by SAJMIR - 01 September 2020

" I have hired cars in Albania before I had good experience But with auto Europe and Alb rent Very Very happy I will never change them with any other company Thank you everyone Julian and his team "

" Excellent service by team in Albania Guy called Julian been fantastic Very helpful excellent communication "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by TAUFIK - 31 August 2020

" Every thing went as planned and that for me a big plus . "

" It would more reasonable to take the car with the fuel Full and return it Full not the other way , otherwise good service. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 7

TIRANA, AL - Reviewed by KLODIAN - 23 August 2020

" Punctual and best customer service "

" Best customer service and 5star cars "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by JETMIR - 20 August 2020

" Very bad experience and a waste of money in my concern "

" When i first got there i was given a vehicle i didnt pay for but it was a decent vehicle, the next day they called and change that vehicle and gave me a disgusting vehicle which was all scratched up which i have video evidence for. As i am from Albania but only from family decent they felt as if they could do me over. I went to the airport and changed vehicle for a third time which stopped me from getting on my holiday normally "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 7
Condition of the Vehicle: 4

TIRANA, AL - Reviewed by MAHMUT - 19 August 2020

" Autoeurope was the cheapest offer in Tirana. "

" The staff was polite and friendly, the car arrived within 2 minutes and it was very clean and brand new, very economical. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by GAZMENT - 14 August 2020

" Excellent "

" Very very good people very helpful very nice clean car so I'm very happy with them well done "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SARANDA, AL - Reviewed by ARISTOTEL - 13 August 2020

" Overall satisfied "

" Punctual and correct but one of the tyres was incorrect and also really worn out and unsafe "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

TIRANA, AL - Reviewed by VLADIMIR - 08 August 2020

" I'm happy to recommend Auto Europe to friends "

" I'm very happy to recommend RAC to friends and family they were very helpful and very nice. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by ALTIN - 16 July 2020

" Would definitely recommend to anyone ,the best company in Albania so far,I go 2-3 times a year and never had that easy communication with a car rental company "

" Everything was as you expect it to be.Very friendly and polite staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by DARREN - 04 March 2020

" shabby "

" I asked if it had a gps device he checked my confirmation email and said yes. On pick up we were told not to check the car as the parking ticket would expire and we would have to pay. I took a couple of photos and a 15second video in a dark car park then got in the car and drove 40 metres to the exit gave the ticket to the guy in the booth and was told to pay 3 milek which I contested and was told no pay no open the barrier, we drove 30 mins to elbersan, the glove box was checked for the gps it was not there neither was it in the door pockets. The next morning we noticed the screws holding the front bumper on and damage all over the car. When the car was returned there was no one on the desk and had to look on the other desk. We found the guy handed the hire document gave the key back. "

Value for Money: 2
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

TIRANA, AL - Reviewed by BEN - 09 January 2020

" Brilliant customer service "

" Excellent company very good service and great costumer service AAAA +++++ "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

TIRANA, AL - Reviewed by PAULINA - 08 January 2020

" One of the staff was waiting outside to take the car when we drop off Everything went smooth and quick No waisted time at all Brilliant!! "

" Highly recommended Very polite staff Easy to find the office for pick up. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by EUGLEN - 03 January 2020

" Very friendly and helpful staff. I got a better vehicle than what i was expecting. I will book again. "

" We had to wait few minutes for the vehicle to be available. When we recived the vehicle it was all most empty, we used the first petrol station. The staff were trying their very best but with two young kids it would have been nice to have the vehicle ready and with fuel. But apart from that i was happy with the vehicle. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

TIRANA, AL - Reviewed by MOHAMMAD - 24 December 2019

" Definitely recommend and look forward to booking again with them. "

" Brilliant customer service everything on time. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by SPIRO - 29 October 2019

" Great experience "

" Good service,, helpful friendly staff good condition car and very polite staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

DURRES, AL - Reviewed by ANNE - 10 October 2019

" Please see above. I did email your helpline the day before we were due to collect the car to say that the address of the Albania RAC didn't exist despite the attempts of everyone at the reception desk at our hotel trying to locate it. "

" It was the most bizarre car hire experience that I've ever had. The address in Durres on the voucher didn't exist. The Hotel eventually phoned and was told that the car would be delivered to us. It arrived, driven by Mikal. He took a photo of my passport and then gave me a copy of what I presume was the contract but as it is all in Albanian it could say anything. I wasn't asked to sign it. When I asked where I should return the car he suggested Tirana airport and for an extra 20 euros we could then be dropped off at our hotel in the city. We handed over the cash but it all seemed a bit dodgy! Mikal then drove us to the start of the road south, handed over the keys and told me that it needed petrol. It was empty. The car also stank of cigarettes and there was rubbish on the floor. There wasn't even the tiniest Europcar sticker anywhere and I began to wonder if we'd been given some random stranger's car for the week!! However it was fine to drive. When we eventually arrived back at Tirana airport 7 days later it was very difficult to know where to return the car as there are lots and lots of car rental huts scattered all around. They're not in one place. We kept asking but no-one knew. Eventually someone spotted us and flagged us down and it turned out to be the person who was waiting for the car. We mentioned the arrangement to take us into Tirana and after a couple of phone calls he did drive us to our hotel. I am convinced that the cars are kept at Tirana airport and not at Durres at all. Perhaps this is something that you should check up on. Although I've hired cars abroad many times before I did find it all rather unnerving. "

Value for Money: 10
Efficiency of Counter Staff: 5
Expediency of Drop-off: 6
Condition of the Vehicle: 5

TIRANA, AL - Reviewed by JAMES - 01 October 2019

" Quick and easy online booking "

" Very laid back. Did not check condition of car before or after hire (I checked for damage before setting off) No forms to fill in just theres your car bring it back next week "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by HANNAH - 01 October 2019

" n/a "

" • We arrived on time to pick up the car (as per the start time it was booked out in the order request) but we were told the car was not available yet and we had to wait 20 minutes • An hour later (without any update from the staff behind the counter) we asked again when the car would be ready – we were renting an apartment for our time in Tirana and the host was waiting for us to arrive • We were told it would be another 10 minutes so we waited • Half an hour later (again, without any update from the staff behind the counter) we went up to ask again and they said it would be 5 minutes – at this point we were basically the only people left in the airport and had been waiting over an hour and a half for the car! • 5 minutes later a family (which we assume were other customers who had the car we were renting) came to the desk and there was a huge argument between the family and the RAC Albania staff behind the desk • One of the RAC Albania staff members went to start a physical fight with one of the sons of the family (although I think this was provoked) • Whilst the police tried to calm down the situation, another member of staff then took us outside to the car and just said "you've got 4 minutes to get out of the airport before it charges you and we run empty to empty – so you've got to get petrol" and left us • There was a broken side mirror and the car was covered in bird poo plus we were not told where to go or where we needed to drop the car off etc., we were just left to sort it ourselves • Overall it was extremely disorganised and we felt distressed / unsettled during the fight as we felt stranded being the only people left in the airport in a foreign country. "

Value for Money: 6
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 5

TIRANA, AL - Reviewed by BENJAMIN - 01 October 2019

" See above "

" Probably the best car hire experience we've had. The car was brought to us at departures, and beforehand everything was well explained and easy to understand. Our bags were put into the car for us. On return, we were met at departures and had our luggage unloaded for us with no hassle. We would highly recommend. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by TONY - 30 September 2019

" Appalling given completely different car and refused to change to a bigger car even though we paid for a middle range size and received skoda fabio which we couldn't get in the push chair nor suitcases. Luckily we had family support at the airport "

" We ordered a family size car hyundy accent and we arrived we were given skoda fabio completely different car and refused to negotiate for a different size car. Absolutely appalling. "

Value for Money: 1
Efficiency of Counter Staff: 2
Expediency of Drop-off: 8
Condition of the Vehicle: 1

TIRANA, AL - Reviewed by AGIM - 28 September 2019

" It's very good company & not expensive "

" That company it's has very good service,, they waiting for us & give the car correct time,,everything it's profekt "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

TIRANA, AL - Reviewed by ALDO - 15 September 2019

" Excellent "

" Perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by ANDREJ - 12 August 2019

" Great "

" Best car rental experience I ever had. Very fast and no problems with nothing att all. It took about 5 minutes to get the car and about 30 seconds to return it, brilliant! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

TIRANA, AL - Reviewed by GAZMIR - 08 August 2019

" Highly recommended, great car and value for money "

" Great service from ALBANIA RAC, great communication and customer service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by THOMAS - 19 July 2019

" Auto-europe experience so far has been good. "

" Counter staff were aggressive upon returning car with scratch. Tried to get us to pay cash direct to them rather than go through insurance. Became angry when we didn't want to do this. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by KLEART - 20 June 2019

" As above. "

" Friendly staff. Car not in great conditions. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

TIRANA, AL - Reviewed by AMELIA - 06 June 2019

" I have hired vehicles through Auto Europe in Europe, Central and North America and have always got a very good price. "

" I hired the cheapest car, only five gears. Very reliable, comfortable and economical. It was also really powerful driving up steep hills The people at the office were very helpful and friendly too. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by PETRIT - 30 May 2019

" Very good "

" It's good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by THOMAS - 16 May 2019

" V good. "

" Only negative - fuel was promised to be full to full however it was virtually empty and therefore had to fill car up straight away. On return left tank half full (approx €20) - could not reclaim. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by TIM - 22 December 2018

" I did have a very good experience there "

" Very good experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by ADRIAN - 06 December 2018

" Quick and easy to book a car "

" Fast service in very convenient price. The staff is taking care of your demands and not wasting time on paperwork. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by GZIM - 19 November 2018

" Albanian people are very nice "

" I love Albania snd albanians "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by ARMAND - 09 November 2018

" Great choice "

" Great service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by JULIAN - 12 October 2018

" Used before and no problems "

" Different, not the usual reception but absolutely fine. Perfectly happy with both the service and the car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

TIRANA, AL - Reviewed by GJERGJI - 12 October 2018

" I will use them in the future rental "

" Very pleasant staff Quick and responsive "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by SHAHIN - 01 October 2018

" It was a quick experience dealing with Albania Rac. It was easy to book through AutoEurope. There were no hidden costs which was nice. "

" The staff were very friendly and honest. After only 40kms of driving the car, the light came on to pump up the tires. We pumped them up and then the light came back on after about 200kms. This made us a bit nervous. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

TIRANA, AL - Reviewed by MAHESH - 01 October 2018

" Over quite satisfied. Pity the extra border costs(Green card insurance) were not made clear from the start. This would have made our border crossing less confusing and time-consuming. "

" Not enough information about extra cost involved with taking the vehicle over the border into Macedonia. Some difficulties with the RAC staff whose English was very limited. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by LOREN - 27 September 2018

" Very bad communication and wrong car provided, not the one that I booked. The staff did not explain much and the car was empty! No paperwork at all and I had to pay additional money with no receipt! "

" Not great! "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 7
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by MICHAEL - 20 September 2018

" car was dirty, not a problem except wash/wipe was faulty and did not hold water. "

" good service at counter,easy drop off. car was fine but dirty. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

TIRANA, AL - Reviewed by LUCAS - 06 September 2018

" Very good value "

" Please drive carefully while in Albania, it's dangerous! ;) "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by CHRISTOPHER - 27 August 2018

" Great service and good cars "

" They were really friendly and helpful and would definitely recommend them. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by ADRIATIK - 21 August 2018

" very smooth "

" no problems at all "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by GEZIM - 30 July 2018

" Not recommended. "

" Car was old and dirty inside. Worth was that we ordered full tank of petrol and return of full. We did not realise that in car was not petrol and car stopped in 3am night in middle of autostrad and we needed to wait for family to come and rescue us. Very dangerous situation and thanks God we did not have any accident with other cars. Not the best service. Overpriced compare to other cars offered in airport. "

Value for Money: 3
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 2

SARANDA, AL - Reviewed by SEBASTIAN - 10 July 2018

" The car rental was a disaster. "

" The car rental ship was impossible to find. I had to get 3 different cars as they were all broken. All cars came with completely empty tanks. The a/c was broke. "

Value for Money: 2
Efficiency of Counter Staff: 2
Expediency of Drop-off: 4
Condition of the Vehicle: 1

TIRANA, AL - Reviewed by BULETIN - 27 June 2018

" Booking process satisfactory "

" Old and damaged car given. Car in that condition should not be used for rental. "

Value for Money: 4
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

TIRANA, AL - Reviewed by FERENC - 27 June 2018

" Very good company. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by ALDO - 18 June 2018

" Excellent "

" Very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by RICHARD - 16 June 2018

" overall it was ok, although they need to take care of their cars a bit better "

" Nice staff who were friendly and efficient . However the car had quite a few dents and we later found one of the wheels had a bad dent on it (from a previous user) which we had fixed at a garage. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

TIRANA, AL - Reviewed by ALBAN - 16 May 2018

" Thanks for a great service "

" Thanks for a great service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by TRENDAFIL - 16 May 2018

" Auto Europe is efficient stuff very helpful without any complications I used you before and will use you again "

" Had to wait outside for the car over 30 min It was a night the driver brought the car without carrying out vehicle inspection for damages. Passenger front door window was not working the door couldn't lock Front bumper was damaged scratches Mechanically not fit was making noise underneath when driven was scared it will leave me on the road. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 6

TIRANA, AL - Reviewed by HAJRI - 12 May 2018

" Very happy "

" It was amazing "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by LEZAN - 10 May 2018

" Thanks i had very good experience "

" Very good I had lovely time good service no problem very good car I am happy "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by TIM - 10 May 2018

" Everything was ready on time and a very good service "

" Very good experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TIRANA, AL - Reviewed by LEONARD - 05 May 2018

" Very nice "

" Brilliant service all around. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10