Auto Europe
- North America
- Central America
AVIS MEXICO CUSTOMER REVIEWS
- 7.3
- 6.7
- 7.6
- 6.7
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
AVIS MEXICO Car Rental Reviews
Average Rating for Avis :
Showing Results 1 to 10
Page 1 of 1
MERIDA, MX - Reviewed by CLIVE - 04 April 2024
" It all went as expected. "
" Very happy with car! Collection and drop off were good. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CANCUN, MX - Reviewed by DAVID - 14 February 2020
" Good, quick service from the staff and very keen prices. The car was a little battered and sowing its age. "
" Good, quick service from the staff and very keen pricing. The car was a little battered and sowing its age. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
CANCUN, MX - Reviewed by KENNETH - 24 January 2020
" Great value, no hassle booking. Avis expecting us to arrive. Just facilitated an enjoyable holiday driving experience. "
" Prompt transfer to pick up point, nearly new car, wonderful driving across Yucatan peninsula, easy no hassle drop off. Car took the famous Mexican topes (enormous speed humps) in its stride. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CANCUN, MX - Reviewed by KEN - 24 September 2019
" Other than my query about insurance cover (see above) we found the whole booking procedure smooth & efficient. "
" Everything good except Avis still tried to sell me extra insurance cover in spite of the fact that I showed them the excess insurance cover from Auto-Europe. They were implying that I wasn't fully covered for third party injury (I think). Whatever it was they were trying to sell me begs the question as to whether I was fully covered for every eventuality or were they effectively asking me to double up on insurance? "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CANCUN, MX - Reviewed by IAN - 09 July 2019
" Easy to use web-site, great price and choice of cars "
" Very good service - thanks "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CANCUN, MX - Reviewed by ALEXANDER - 16 May 2019
" Avoid at all cost. Refused to give me the pre-booked and paid car unless i paid additional 35% on top of my fre that alteady oncluded these. Basically extorted me. Staff very unfriendly, ages to pick up tje car , ages to drop it off. Beaten up 89k miles car "
" Worst rip off . They tried to add 16% sales tax and 20% aurport tax to my booking even though my booking was fully paid and iclyded sales tax and all other fees ahead of time already. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CANCUN, MX - Reviewed by PETER - 26 April 2019
" did what it said on the tin "
" good location - can walk from terminal "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
TIJUANA, MX - Reviewed by KAREL - 01 December 2018
" What comment?? Please read the preceding lines! Never would I consider renting again at Avis Tijuana Airport! "
" The above rating refers to Avis Tijuana Intl. Airport, Mexico (our previous experience was not that dire, it was actually very good). We met 5 Avis members of staff, 3 on vehicle collection and 2 at drop-off, and NONE could speak a word of English... I know, I should speak better Spanish than I do, but... Also: there's an office at the airport, yet, one has to be driven about half a mile to the actual collection point (a huge hangar-like hall) where 2 young ladies do all the paper work. Furthermore: the vehicle I booked, Chevrolet Aveo (perfectly adequate for our purpose) was not in a very good condition: one door damaged (duly noted by the staff on collection so that we had no difficulty at drop-off); much more serious was the fact that the bottom of the boot kept collapsing / caving in on the right hand-side when the luggage was being loaded in; the light that should come on on opening the front doors did not work as the bulb had burned. Much to our delight the staff at Avis office in La Paz, Mexico, (on the sea promenade), Ivan and his younger colleague, not only spoke English but were very happy to change the bulb! "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 2 Condition of the Vehicle: 3
CANCUN, MX - Reviewed by DUNCAN - 29 November 2018
" Just wouldn't trust AVIS again "
" 100% negative. Felt that local staff were trying to con me to pay for additional daily cover despite having proof that i had taken out at 'Excess Policy' in the UK to provide excess reimbursement "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 8
CANCUN, MX - Reviewed by JUSTIN - 24 July 2018
" AUTO EUROPE GREAT SERVICE AND GREAT VALUE WITH NO HIDDEN COSTS ON ARRIVAL. "
" DROP OFF WAS POOR QUEUED FOR 20 MINUTES TO FIND OUT THAT WE DIDN'T NEED TO THE PERSON TAKING THE DROP OFF WAS NOT AT HIS STATION. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10