Auto Europe
- North America
- Central America
BARGAIN AUSTRALIA CUSTOMER REVIEWS
- 8.7
- 8.7
- 8.3
- 8.9
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
BARGAIN AUSTRALIA Car Rental Reviews
Average Rating for Bargain :
ADELAIDE, AU - Reviewed by ROY - 01 September 2025
" good experience "
" all worked very well, friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SYDNEY, AU - Reviewed by ANTON - 30 August 2025
" Unable to modify booking earlier than 48 hours in advance, as reservation could not be amended online and the phone lines were out of hours. Misleading. "
" Car had quite a few scratches and dents, and there were stains on the seats. However, the price was great and the car was reliable, and the whole process was simple. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BRISBANE, AU - Reviewed by MATTHEW - 24 July 2025
" Overall excellen "
" Hi the only thing that is a problem is ringing an Australian number with my mobile when it is us not included in the phone plan. I had to ask a friend who lives here to call. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISBANE, AU - Reviewed by DAVID - 01 March 2025
" Drop off was a pleasure as the assistant was so nice. "
" Pick up was ok. The assistant hustled me about extra insurance and argued I didn't have enough coverage. The did and it took several assurances that I was happy with my cover. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MELBOURNE, AU - Reviewed by ANNE - 20 February 2025
" all good from Auto Europe "
" Counter staff told us we have to have additional insurance although we already purchased it from you. refused but she still when on about it. "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 7
BRISBANE, AU - Reviewed by ANNE - 20 February 2025
" Staff were good, car not in the best condition, tyre warning light on dash on all the time staff said it was a faulty sensor and not to worry about it (MOT failure in the UK) "
" Efficiency of Counter Staff was good although they were very busy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 5
CAIRNS, AU - Reviewed by IAN - 14 February 2025
" I use Auto Europe if the price is right as I have had a good experience when I needed help on a previous hire. I always find the question about recommending to a friend irritating. Idon't do recommendations. Why not just ask if I was satisfied. "
" We had wet feet from a problem with the AC. Not sure if it was a problem with the MG car design that couldn't cope with high humidity, or if a drain was blocked. It was not convenient to go back to Bargain to sort it out. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 4
MELBOURNE, AU - Reviewed by STEPHEN - 10 February 2025
" No comment "
" No comment "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 8
SYDNEY, AU - Reviewed by ANDREW - 22 January 2025
" Dissapointing "
" Problem started on pick up not able to contact auto Europe via British phone had to ask airport staff. No explanation how the car instruments work. No explanation how to return the car but were told how to ensure car was filled with petrol on return "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 9
BRISBANE, AU - Reviewed by LEONIE - 18 January 2025
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SYDNEY, AU - Reviewed by NICHOLAS - 10 December 2024
" Great "
" Not the closest to the airport but all went ver y smoothly. Very reasonabl "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MELBOURNE, AU - Reviewed by ROY - 12 February 2024
" Nice car. Nice staff. Expensive. "
" All ok except for add ons and excessive insurance charges. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISBANE, AU - Reviewed by MADHU - 11 November 2023
" See comments above. "
" Easy to book. Price was good. Car was fairly new and good condition. My only comment is about the insurance. We paid during booking for the 'full' cover insurance but the staff still tried to sell us more daily insurance which was costly. I had to turn him down several times. Really not sure what extra benefits that would have given us but the cost would have more than doubled. Guess auto Europe could maybe explain that online? Would recommend auto Europe. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MELBOURNE, AU - Reviewed by KEVAN - 20 May 2023
" I have nothing but praise for them and will use them again and recommend them to friends and family.. "
" The branch staff were very helpful after my car suffered a tyre failure and quickly refunded the money back for the replacement I had to buy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MELBOURNE, AU - Reviewed by GRAHAM - 13 May 2023
" see above "
" On arrival after a 23 hour flight, I queued for 35 mins to be told by the lady at the counter that I was 30 mins early and because my contract was through a third party she couldn't release the car and told me to join the back of the queue again. This was ridiculous wand typical of the "jobs worth" attitude of the lady. Apart from this stupid rule enforcement the rest of the car hire went without a hitch. I suggest some customer service training would not go amis! "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAIRNS, AU - Reviewed by ANDREW - 06 April 2023
" Generally good but would have been helpful to know that normal for coolant alarm to be on when engine cold. "
" Generally good but would have been helpful to know that normal for coolant alarm to be on when engine cold. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
MELBOURNE, AU - Reviewed by DARREN - 02 April 2023
" Overall great value for money and a good service. "
" Great experience overall, minor issue was that I'd started my rental at 9am but arrived 45 minutes early but I had to wait till 9am before I could collect the car, as there was no way to amend the booking. Partially my fault but I can't understand why the booking couldn't be changed. Otherwise everything else was great, good value for money, car was in great condition, drop off was slick and Bargain sorting out all the toll fees was a great help. Thanks. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MELBOURNE, AU - Reviewed by KELVIN - 18 March 2023
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Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 6
HOBART, AU - Reviewed by RICHARD - 12 March 2023
" Generally the best price. "
" Car not available on arrival. Took over 1.25 hours from joining the Q to receiving the keys. "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 7
HOBART, AU - Reviewed by ALAN - 18 February 2023
" All went well "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISBANE, AU - Reviewed by TREVOR - 17 February 2023
" I would never use Bargain Rentals Brisbane Australia again. "
" I arrived at Auckland International Airport for a 5pm pick up from Bargain rentals. The flight was a little late so by the time I got to the phone to make contact with the shuttle bus it was 6.10pm I called the number and an automated reply informed me they were closed. It went on to ask me to leave my name phone number at number of passengers so and to go to the shuttle bus pick up place at the International terminal. It said they would send a message. Two hours later after 5 further attempts to make contact by phone and asking for help from Information at Auckland Airport we gave up and rented a car from Avis for 24 hours so at least we could get to our accommodation. This cost me $120 aussie dollars extra. Next day I drove the Avis rental to the Bargain Rentals location which was open. They gave no help re the previous nights attempt to connect the car. They said it was all in the booking details. I double checked. It said it closed at 6.00pm but made no suggestions how to connect. At the Rental location they said I had booked two cars with them. I did not only one. Ive checked to see if I had made a mistake but I cannot find more than one voucher, this one. They said they would reduce the rental to two days but as it was prepaid I would have to contact you for a refund. I told them I would need to return the Avis vehicle to the International arrivals drop off and requested a curtesy bus to collect me. This was 3.45pm. I dropped the car and went to the pick up area. Half an our later no bus. I went back inside and rang the number. Same recorded message. They said they would send a txt telling me where to get the bus. Nothing came, no txt, no bus. Finally after an hour and half I gave up and went to the taxi rank to get a taxi, at which point I saw a Bargain curtesy bus. I ran to flag him down, passengers saw me and told him to stop. He sped off. I ran back to the shuttle bus at International arrivals. I am 70 years old it was 37c and not easy. He at the far end of the park, saw me coming and made no attempt to come any closer. I finally made it it the bus. He asked my name which was wrong and the he said, he had been waiting at the Domestic terminal from 3.15pm This was a lie since I had only arrived at the Bargain location at 3.45. In front of other angry passengers he humiliated me about being a whinging Pom, loud enough for passengers to hear. Finally 5.35pm I go the the Bargain rental location and got a car. They said I had two bookings which one would I use and they would not reimburse me for the lost day. I and other passengers complained about the attitude of the driver. I was absolutely disgusted by the attitude of Bargain rentals. I intend writing to them but to have any hope of getting my one day less rental refunded they said I had to write to you. I have used Auto Europe for years and never had a problem with a pick up like this. Your service has been exemplary. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 7 Condition of the Vehicle: 10
HOBART, AU - Reviewed by JOHN - 17 February 2023
" No Problems "
" No real problems. Drop off was a bit casual. When we picked the car up Bargain was the only desk with a line, 2 agents working, moved quickly. The other desks quiet because Bargain are clearly cheaper. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
MELBOURNE, AU - Reviewed by JILL - 09 February 2023
" Staff were friendly and helpful, car was good. "
" The only reason I have given low score for overall, and drop off is because I had booked on terminal pickup however we needed to take a courtesy bus to the car office. I specifically booked on terminal because we had an invalid with us. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
MELBOURNE, AU - Reviewed by SUSAN - 09 January 2023
" Ease of website use. "
" Pleasant staff, paid for cheapest and received a corolla hybrid which saved us lots on fuel. Easy checkin and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAUNCESTON, AU - Reviewed by JAG - 31 December 2022
" . "
" Great service - efficient and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MELBOURNE, AU - Reviewed by MARCIN - 22 November 2022
" Not a single problems, the car was already awaiting for me when arrive, just seat down and go head. "
" Very helpful costumers service, fully recommended. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISBANE, AU - Reviewed by ANNE - 10 November 2022
" I wasn't expecting a cheap Chinese import after requesting a Nissan X Trail not similar in my opinion "
" Firstly I paid for a full tank of fuel so I could return it empty, drove away onto the motorway only reading 3/4 full, Counter staff told me this is a problem with all Haval cars that it only reads 3/4 full when fully filled. I filled up many times it read full every time. They will not allow you to pay road tolls direct they pay them and then charge you plus a surcharge on top. "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 8
BRISBANE, AU - Reviewed by CIARAN - 02 November 2022
" Overall not very satisfactory "
" Vehicle was very old and damaged. Pick up and collection time was over 30 mins and needed up getting taxi back to airport due to delay "
Value for Money: 3 Efficiency of Counter Staff: 6 Expediency of Drop-off: 1 Condition of the Vehicle: 1
BRISBANE, AU - Reviewed by ALAN - 03 October 2022
" Auto Europe provided contact telephone number for Bargain Cars when we had our breakdown. Efficient. "
" Car broke down and really quick replacement- very efficient service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MELBOURNE, AU - Reviewed by ANDREW - 24 April 2020
" Very happy, just like car hire should be. Thanks! "
" Absolutely satisfied in all respects. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISBANE, AU - Reviewed by NICHOLAS - 05 April 2020
" See above "
" Due to being stuck in Australia for an extended period we had to extend the hire period. This was done over the phone with the Brisbane office no problem. I asked for an email to be sent to me with a price of how much extra this was going to be, and was told my email address which was correctly read to me over the phone. I have never received an email, we have returned the car 4 days ago are now back in the UK and have had no corresponding email from the office or any contact whatsoever on the rental price or return of the hire car. Thanks for a good car though, and the phone number on the door for taxi to take you to the airport didn't work either, luckily we had the Uber app, or we would have missed our flight home! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 9
MELBOURNE, AU - Reviewed by ANDREW - 19 March 2020
" Our service desk experience could have been slicker. We were all booked in, without being asked if we needed any extra drivers. We then had to go through same process again. "
" Booing in could have been slicker "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MELBOURNE, AU - Reviewed by JACQUELINE - 18 March 2020
" Simple and efficient "
" We got what we paid for with the car. The staff and ease of hire were excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
MELBOURNE, AU - Reviewed by NEVILLE - 09 March 2020
" Once we had the car we did enjoy ourselves, but there must be an easier way to hire a car than what we went through "
" after doing all the paperwork with you, we had to do it all over again on arrival, this took 1\2 an hour when we did not need to after a long flight and they insisted we take out extra insurance, so will not be using Bargain rentals again "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BRISBANE, AU - Reviewed by ADRIAN - 29 February 2020
" See above. "
" Car was a bit beaten up and smelled a little. We struggled to find the drop off. Our sat nav kept directing us to the wrong side of the road. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 5
BRISBANE, AU - Reviewed by MICHAEL - 19 February 2020
" as above "
" the car broke down required anew battery contacted Bargain they told me i was to far away so they would not be able to help me. told me to buy a battery and fit it my self the car was off the road for two days. "
Value for Money: 3 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 1
HOBART, AU - Reviewed by DAVID - 06 February 2020
" auto europe is easy to use and quickly offers the best deals - great "
" great price and value, can't ask for better "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISBANE, AU - Reviewed by LOREN - 18 December 2019
" Very good "
" Great customer service, great price, car was good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MELBOURNE, AU - Reviewed by PAUL - 15 December 2019
" Completely justified great comments. Definitely use and recommend. Thankyou "
" Although there was a little confusion about the point of collection at the airport we were greeted by very friendly and informative staff. The car was very new, great condition and spotless. Fantastic all round service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISBANE, AU - Reviewed by GILBERT - 11 December 2019
" After a long haul flight from the UK we stayed in the Ibis Hotel for the first night. Bargain Cars were kind enough to pick us up from the hotel and take us to their car hire centre, which made for a good service. "
" Staff at Bargain in Brisbane were very helpful and friendly. Picking up and returning the car was trouble free. Transit to and from the airport was likewise smooth and trouble free. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISBANE, AU - Reviewed by PETER - 02 December 2019
" Overall good value for money "
" Very easy to book on-line and on arrival staff were very helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISBANE, AU - Reviewed by ROBERT - 06 October 2019
" Price was good, and car ok... "
" Car had issue with mud flap at pickup... only hanging on with one of three fixings... "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
MELBOURNE, AU - Reviewed by MARK FRIANCIS - 03 October 2019
" very good to hire from will tell others to hire from them 10 point Bargain car hire "
" very good will go back again i have hired cars for them 3 times and never had any hassles "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISBANE, AU - Reviewed by PETER - 31 August 2019
" Easy to deal with, car was ready when required. The staff were excellent and customer service was first class "
" Easy to deal with car was ready when required. The staff were excellent and customer service was first class "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MELBOURNE, AU - Reviewed by MARK - 12 August 2019
" See above "
" Broken wiper. Engine light fault. Fuel tank only half full at pick up. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 4
MELBOURNE, AU - Reviewed by MARTIN - 11 August 2019
" Excellent service. "
" Very Happy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRISBANE, AU - Reviewed by GARETH - 28 July 2019
" Not the best rental I've had. "
" Car was old, had to drive an hour out my way to replace widescreen wiper and change key as that also broke. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 4
MELBOURNE, AU - Reviewed by ANDREW - 26 May 2019
" Good if you want to save by not having a pristine car .. lots of scratches and dents but mechanically sound. "
" Faulty sat nav only discovered once on freeway.however they refunded the 10 days rental of the sat nav after believing my version of events. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MELBOURNE, AU - Reviewed by MICHAEL - 22 May 2019
" See above "
" We arrived from London to Melbourne. I called and was advised our car was ready, they collected us but then couldn't find the car. Time passed, we asked for an update which we didn't really get, after about 30 minutes we received another car. We specifically asked for a manual but this was an automatic. I felt going through the whole process of getting another car would break me (after the long flight). The staff didn't seem much bothered. The car itself was ok throughout the rental. Drop off was rubbish. The staff snatched the key off me, took the car and left us waiting. This happened to others as well. We had some things we needed to complete at the airport so after about 10 minutes of standing waiting I asked about the transfer. The staff member told me it would be 7 minutes but at the same time was radioing to find the location of the driver. We ended up getting an Uber at our expense. This is a true example of you get what you pay for and we will be staying well clear of Autoeurope and whomever they decide to work with in the future. "
Value for Money: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 4
MELBOURNE, AU - Reviewed by JOHN - 03 May 2019
" The pick up was easy , excellent car drove well, all in all a good company to rent from "
" we collected the car without any problems, however on my return to the UK i noticed a charge on my credit card of 30 dollars, no expaination. Could you please advise what this charge was for, because as far as i knew everything was covered, could you please find out what this charge was for and advise me, many thanks john "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HOBART, AU - Reviewed by IAN - 02 April 2019
" Excellent service "
" Very swift collection and drop off . Friendly staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MELBOURNE, AU - Reviewed by GERARD - 02 April 2019
" VERY SATISFIED "
" ALL FIRST CLASS FIRST TIME IVE USED YOUR COMPANY AND IT WILL NOT BE THE LAST ALL YOUR STAFF WHERE VERY FREINDLY AND HELPFUL "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MELBOURNE, AU - Reviewed by NEVILLE - 14 March 2019
" value for money, pleasant collection and delivery to Melbourne airport, worth while booking and paying in advance to save time "
" value for money although car had a good few knocks and scrapes and could do with cruse control due to the slow straight roads "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
BRISBANE, AU - Reviewed by DAVID - 06 January 2019
" Overall positive "
" Very efficient and friendly pick-up and transfer, although quite far from the airport. Car was fine but quite high mileage "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MELBOURNE, AU - Reviewed by BENTINCK - 10 December 2018
" Overall rental process was efficient. Staff was also helpful. "
" Pick up location was not clear and we had to hunt for the vehicle. Driver dropping us off at the airport was driving rather recklessly. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 6
MELBOURNE, AU - Reviewed by JOSEPH - 30 November 2018
" All good. "
" All good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MELBOURNE, AU - Reviewed by ALAN - 18 November 2018
" Very good experience "
" Delighted very pleased. Only negative was trying to phone on arrival. Our phones would not work and the airport phones were out of order. Kind lady on help desk sorted us out. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10