BENERENT PORTUGAL Car Rental Reviews

LISBON, PT - Reviewed by HORACIO - 07 January 2019

" The car was far from the airport the car was full of scratches and to noisy in side "

" The telephone number provide was not working nobody waiting at the airport after 1 hours waiting someone from other company help with different phone number to contact them "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 1

LISBON, PT - Reviewed by ADILSON - 03 December 2018

" No stress at all "

" Very good company they make you feel like you at home. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LISBON, PT - Reviewed by DANIEL - 25 October 2018

" . "

" . "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

LISBON, PT - Reviewed by NIALL - 04 September 2018

" As above "

" The pick up and drop off point was remote from the airport. The counter staff were not very friendly and the process of checking in and out took an awful long time. "

Value for Money: 8
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LISBON, PT - Reviewed by NATALIA - 04 September 2018

" Very pleasant experience. Variety of choice at any price. easy process. credible partners. "

" smooth and very nice experience. keep on good work "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LISBON, PT - Reviewed by RICHARD - 16 August 2018

" Overall I'd say very good. "

" Generally very good The collection point is a bit of a way from the airport and on arrival the driver was 45 minutes late meeting us. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

LISBON, PT - Reviewed by AHMAD - 20 July 2018

" Could do better at this price point "

" Pick up at Lisbon poor. Car not as clean as it should be. Very little fuel in tank Drop off poor as understaffed "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 5
Condition of the Vehicle: 7

LISBON, PT - Reviewed by ARYHUR ELGAN - 30 June 2015

" No problems efficient booking good price "

" Thier facilities were totally inadequate, it was a car park with a shed. We were made to wait for the car which was not on site. They charged us 600 Euros for damage to the car we did not do. The damage was to the underside of the cill and it was not an area we looked at at the pick up inspection. They were soley focused on finding damage and charging every customer we saw drop off a car. Never again. If you use BENERENT just beware! "

LISBON, PT - Reviewed by RENATA MOREIRA - 28 June 2015

" After ringing the company for being an hour late .. I was still gives a car with no lights to the right side and had to drive it for 2 weeks with no replacement or light fixed and a baby in the car .. when delivering the car was blamed for scratches in the car due to the staff (Joao Goncalves) writing superficial scratches and not specificity which scratches which were a lot of them .. will not be using this company again and do not recoment to any one "

LISBON, PT - Reviewed by PATRICK - 22 June 2015

" Benerent hard to locate "

" As above, hard to locate when exiting arrivals. Not clear as to where they were. "

LISBON, PT - Reviewed by ADRIAN - 22 June 2015

" They are ok but you are required to be alert to their additional costs. We were advised (as it turns out correctly) that we needed to hire the automatic pass for the motorways as some motorways are electronic only. Our concern is that for six days that was 10 euros. If the car was hired out all the time they would have a revenue of over 520 euros!!! Naughty! "

LISBON, PT - Reviewed by PETER - 22 June 2015

" Car was not of the category I booked. Ir was from lower category and just about the poorest hire car I have ever driven. There was a long wait at the airport before we were met by a representative and then a long walk in the heat to where their office was. "

LISBON, PT - Reviewed by JONATHAN - 14 June 2015

" There was no-one to meet us in arrivals as stated on the car hire voucher. After I phoned them a rep came to meet us and took us to the car hire office which was a short walk away. The rep was very helpful and explained everything. He also gave me directions on how to get out of the airport and onto our destination. A map was provided. A thorough inspection of the car was carried out upon collecting and returning the car, "

LISBON, PT - Reviewed by NICOLA - 13 June 2015

" the rent a car had their advertising in 3 places on the vehicle. Staff very unhelpful after contacting Benerent to report damage as a member of our party had a window smashed on the rented car by a thief, Benerent told the our other party to continue with a smashed window even though we had children traveling and still 10 days remaining of our holiday only that the GNR arranged for the repair I found staff from Benerent were rather rude on each occasion I had dealings "

LISBON, PT - Reviewed by CHARLES - 11 June 2015

LISBON, PT - Reviewed by IZALIANA - 09 June 2015

LISBON, PT - Reviewed by STEVEN - 26 August 2014

" This was the lowest price, easy to use the website and everything worked as it should. "

" The car was fine, The reps turned up on time at pick up and drop off and were friendly and helpful. Fuel was return with the same amount as the start, not an expensive charged for a full tank return empty, as with a number of others. "