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BOSTON CAR HIRE REVIEWS
Car hire reviews in Boston
Boston, a city with a fascinating past and an increasingly-exciting present, is a must-visit destination for people exploring the New England region of North America. Attracting visitors from all over the world, its three-mile-long Freedom Trail comprises no less than sixteen of Boston's most important buildings and monuments, including the Old State House (site of the Boston Massacre) and Faneuil Hall, the so-called 'cradle of liberty'. After that, spend some time at the excellent Museum of Science, popular for its planetarium and rare exhibits such as the 65-million-year-old fossil discovered in Badland National Park, South Dakota. Boston is also home to one of America's top museums, the Museum of Fine Arts, which houses some fine Impressionist paintings, an unparalleled collection of treasures from Egypt, Asia and Persia, and hundreds of important works from ancient Greece and the Middle East. After feasting your eyes on all of that, you can enjoy a relaxing drive through Beacon Hill, one of the city's most traditional and inspiring neighbourhoods, before visiting the Museum of Afro-American History close by. The world-famous Harvard University is another place of immense interest for people visiting the area with a car hire in Boston due to its many on-site cultural attractions, most notably the Peabody Museum of Archeology and Ethnology, Mineralogical Museum, Museum of Comparative Zoology and the Botanical Museum. And once all the Boston city sightseeing is done, why not head down the freeway to New York City (aka The Big Apple) located approximately 200 miles south-east of the city.
Auto Europe is a well-established international travel company with almost 70 years of experience in the car rental industry. Our very competitive rates satisfy the needs of millions of customers every year who book with us for the added convenience of being able to pick up their vehicle at more than 24,000 locations in over 180 different destinations worldwide. The fact that we have long-lasting partnership agreements with all the world's top car hire suppliers means that we are able to offer the widest selection of car categories and locations, including downtown Boston and the city's Logan International Airport. For some extra peace of mind before confirming your reservation, we suggest that you take a look at the comments left by some of our many clients in the Boston car hire reviews section below.
AUTO EUROPE BOSTON, UNITED STATES Car Rental Reviews
Average Rating for Auto Europe Boston:
BOSTON, US - Reviewed by JASON - 02 February 2022
" Auto Europe are excellent and always offer the best protection as part of the price. "
" Nice car, actually the type that I had booked. Quite slow at check.in and.at drop off, had to ask.for.a drop.off receipt as it seems.they don't normally give them out, so you would walk.away unaware of any possible penalties or extra charges which seems odd. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
BOSTON, US - Reviewed by LAURA - 25 November 2020
" Could'nt get a better price for a luxury car. "
" Staff was friendly and helpful, although it took some time to recheck my license, credit card and everything. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by JANOS - 25 March 2020
" easy savings "
" smooth handling on the phone when we had to change our dropoff location due to a flight change "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by MARTIN - 27 February 2020
" Easy to book "
" Great service and vehicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by ROBERT - 22 February 2020
" Excellent service could not fault it "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by STEVE - 21 February 2020
" Easy booking, pickup and drop off where very easy all cover included no need to pay extra when picking up "
" Very easy pickup and drop of at Logan airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by BRIAN - 15 January 2020
" Used you before, easy to arrange on-line, competitive, will be checking with you later this year for my next trip to USA. "
" Good experience all round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by GEORGE - 28 November 2019
" Always easy to use and value for money "
" Staff we very helpful at both pick-up and drop-off locations "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by JOHN - 31 October 2019
" I had sorted out Excess Collision Damage with my own insurance, I had my own GPS/satnav and we opted to pay the tolls ad hoc. My homework/preparation saved us quite a lot. I have to say - again - how agreeable the staff were and it was great to be able to have a conversation with people who didn't seem to be on a commission based system. I have used Dollar before and, on the strength of my experience in Boston, I shall use them again. Thank you. "
" Pick up was very straightforward - I had done my homework and knew what I wanted and what I didn't. The counter staff didn't pressure me for extras which was refreshing. On returning the car I realised I hadn't got the instructions about how the drop off worked - in Boston it's not quite straightforward. I felt I would have benefited from being told at pick up what the procedure was. However it was quickly sorted and again the counter staff were engaging and friendly. Definitely refreshing. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
BOSTON, US - Reviewed by GERARD - 22 October 2019
" Good, fast and efficient service "
" Thrifty had our car ready and it was very quick to sort paperwork "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BOSTON, US - Reviewed by ALEC - 21 October 2019
" Impressed with your service. In the past I have normally used one of two on-line brokers but lately they have proved expensive compared with dealing direct with local rental agencies. I will certainly try you again in the future. "
" Free upgrade to small SUV. Speedy pickup and drop-off. Only difficulty caused by the sheer size of the Boston airport car rental area, nothing to do with Budget. Car was in excellent condition "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by JOSEPH - 18 October 2019
" Excellent will use Dollar again "
" As usual dollar provided an efficient and excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by KATHERINE - 17 October 2019
" Good communication and good advice about not needing to purchase additional cover "
" This is the fastest experience of picking up a hire car. The agent did not try and sell unnecessary add-ons. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BOSTON, US - Reviewed by ALISTAIR - 16 October 2019
" Very good "
" Best experience to date with car hire service both locations made everything easy and quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by MARY - 10 October 2019
" There were no problems with this rental - no hassle at all "
" Very easy pick up and drop off. Plus we had a choice of cars to rent. Excellent service - thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by JOHN - 08 October 2019
" Already recommended to friend "
" All ok and would use again "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by MARK - 02 October 2019
" Everything was very straightforward & went very smoothly. "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by ROGER - 02 October 2019
" Good "
" Very good no problems at all "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BOSTON, US - Reviewed by ALAN - 30 September 2019
" Good clean car and quite new. "
" Very efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by PETER - 25 September 2019
" Easy to book and good deals "
" Excellent as always "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by PETER - 23 September 2019
" Efficient and a good car, just satnav advice please "
" The Counter Staff was very efficient polite and helpful. My only observation was that I pre booked a GPS, not knowing that there was a satnav installed in the car. I believe that the counter staff should have advised me of this instead of giving me the GPS. However when I returned the car I asked if anything could be done about the payment for the GPS, the staff on the desk removed it without question; thank you. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BOSTON, US - Reviewed by DAVID - 23 September 2019
" No problems "
" Faultless "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by NATHAN - 17 September 2019
" Very pleased "
" Very pleased "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by CHARLES - 15 September 2019
" Explained everything. "
" Friendly and efficient "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BOSTON, US - Reviewed by DAVID - 13 September 2019
" No problems whatsoever "
" Everything went extremely smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by SATNAM - 11 September 2019
" Good price, lovely car "
" Easy from start to finish "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
BOSTON, US - Reviewed by DAVID - 05 September 2019
" Great value, efficient service. "
" The online check-in streamlined pick-up considerably. Most of the time spent with the counter staff consisted of them trying to persuade me to upgrade or pay for pointless extras, which I resisted. And then was given a free upgrade anyway when I went to choose a car! "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by PAUL - 04 September 2019
" All went smoothly. Car collection/drop off is off site at BOS so allow extra time "
" No problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
BOSTON, US - Reviewed by CHARLES - 30 August 2019
" Efficient as always "
" Decent service, decent car but cleanliness was poor "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 5
BOSTON, US - Reviewed by MALACHY - 27 August 2019
" I also contacted autoeurope by phone and it was very professional and efective. Prices are also good. "
" It was short but everything was great, quick and smooth :) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by ALAN - 14 August 2019
" Once at counter service very good "
" Quite a long queue at counter resulting in a longer wait than expected "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by ROBERT - 13 August 2019
" Good web site no problems. "
" Ordered sat nav for car, none provided and very poor response from staff when I raised the issue. "
Overall Value: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by HARLEY - 09 August 2019
" efficient service "
" swift efficient communications and courteous manner - even joyful at pick up! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by FRANK - 26 July 2019
" Looked after very well any queries were answered quickly. "
" Very easy and friendly and I think it helped that I had booked through Auto Europe as there was no pressure just helpfulness. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by JAMES - 21 July 2019
" I have used Auto Europe many times and have recommended them to friends and family, who have enjoyed the same ease of booking and value for money that I enjoy. "
" Quick and easy pick-up and drop off. The make and model I booked was waiting for me and there was no hard sell to upgrade. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BOSTON, US - Reviewed by SIMON - 18 July 2019
" Very straightforward from start to finish "
" None "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by RAYMOND - 12 July 2019
" very good service "
" very easy very good service "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by JAN JAAP - 04 July 2019
" very convenient dropoff near airport "
" great car, good service, kept getting a message that colission radar was turned off: not clear why. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BOSTON, US - Reviewed by CERI - 26 June 2019
" Straightforward booking. Good price v "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by STEVEN - 15 June 2019
" Always give great deals and never a problem when picking up the car "
" Of all the car rental companies Alamo staff seem the happiest. I'm fairly new to alamo but think they're a great company "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BOSTON, US - Reviewed by JOHN - 15 June 2019
" Great value, easy to book. "
" Offered a free upgrade to a brand new vehicle. Really excellent service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by PHILLIP - 11 June 2019
" Always a pleasure doing business with Autoeurope and I will continue :) "
" always have a good time with your service providers - Alamo were just great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by BARTHOLOMEW - 27 May 2019
" Very easy to book, pick up and drop off. I would definitely use Alamo again. "
" Booking was easy, picking up the car was quick and the staff friendly and dropping it off again was very quick with very friendly staff. This was the second time we've used Alamo for renting a car in the USA, and both times we've had very good experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by PETER - 27 May 2019
" Overall very good experience and have booked previous USA rental with National and AutoEurope which provided a similar great experience. Would be good if could select some of the options such as electronic toll pass and sta nav at point of booking. "
" Great selection of vehicles on arrival at Boston which we upgraded to get the in-car sat nav. Had a car with low mileage and good clean condition which we took the roadside breakdown option and electronic toll pass which provides peace of mind. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by DOMINIC - 20 April 2019
" Great way to hire a car. Vue for money and efficient "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by MEREDITH - 07 January 2019
" Very convenient, helpful. We were pleased. "
" Staff were pleasant and efficient -- even met us in Christmas outfits! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by RENATAS - 06 January 2019
" Good "
" Good "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BOSTON, US - Reviewed by ANNETTE - 05 January 2019
" worked all fine; no problems "
" worked all fine; no problems "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BOSTON, US - Reviewed by ANTONIO - 14 December 2018
" Good! :) "
" Good! :) "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BOSTON, US - Reviewed by ROBERT - 29 November 2018
" Not up to usual auto Europe standard really. "
" Probably better to spend slightly more. Car was wet inside! Return area at jfk poorly signed and filthy. I saw a rat! "
Overall Value: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 7
BOSTON, US - Reviewed by ROBERT - 28 November 2018
" Had a choice of cars from which to choose. "
" Pleasant foyer and car was one floor above in covered space. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by GORDON - 15 November 2018
" It all worked "
" Courteous staff everything worked "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by JAYNE - 13 November 2018
" Booking, confirmation and receipt of the hire information all went well. We would be happy to book with yourselves again. "
" Unfortunately we arrived at the collection counter to what can only be described as a full on and fairly aggressive sales pitch by Virginia for Satnav (this started at over $300 but after first refusal was magically reduced to $190) and a toll pass for $20 which when questioned didn't actually include for any tolls fees but would give us a discount - when asked what sort of discount it would provide, we could not get an indication or even a guess. We felt that both items were probably being pushed as a money making exercise which, having booked the gold package for a full size car, we didn't appreciate. We therefore have nothing positive to say about our experience at the airport hire desk. The actual collection went much smoother. "
Overall Value: 9 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by WILLIAM - 05 November 2018
" No problems "
" No problem at pick up or drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by CATHERINE - 31 October 2018
" Booking was very easy and the rates very competitive "
" The staff at Advantage Car Hire were excellent, they even changed my vehicle because the one they had allocated me was a bit big, nothing was too much trouble and it was a pleasure to deal with a car hire company and not be pressured into buying extra insurance and the EZPass. Thank you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by BRENDA - 27 October 2018
" Overall v good. "
" Service good, could have used a car manual in the car. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BOSTON, US - Reviewed by DAVID - 24 October 2018
" the operation is efficient and effective and, I believe, good value for money "
" Very helpful and friendly staff and a very comfortable vehicle "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BOSTON, US - Reviewed by DAVID - 11 October 2018
" Good value for money. "
" None. All went smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by TREVOR - 08 October 2018
" Drove 1400 miles and the sat nav I requested enabled us to find locations very easily. "
" Everything went to plan during our holiday with the hire car which was an upgrade to the model I ordered and comfortable to drive. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by CARR - 06 October 2018
" Great service all around. "
" Great service all around. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by DAVID - 06 October 2018
" efficient "
" all good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by BARRY - 05 October 2018
" Once we had exchanged the car with the wore wheel bearing we were given a Camry which was comfortable and delivered good mpg. "
" Initial car offered was covered with dents and scratches. The second car had 49,000 miles on the clock which we accepted. However this had to be exchanged 5 days later due to a failing rear wheel bearing. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
BOSTON, US - Reviewed by MATTHEW - 05 October 2018
" The terms of this deal were excellent and a real bargain. "
" The pick-up in Boston was very busy, clearly the staff and facility was overstretched. The car was not cleaned and so checking the body for marks and scratches was difficult. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by ANDREW - 01 October 2018
" good "
" very easy and lots of help from staff at the start (eg finding and setting up GPS) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by IAN - 21 September 2018
" No complaints whatsoever "
" Excellent car got free upgrade "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by PETER - 21 September 2018
" Good deal from Auto Europe for my 3 week hire. Cheaper than Alamo's own website. "
" Absolutely no problems. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by JAMES - 16 September 2018
" Very easy to book and no attempt for a "hard" sell extras at the pick up point. "
" No problems. Car pick up staff very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by JEREMY - 15 September 2018
" Excellent all round "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by IAN - 12 September 2018
" Everything was good thanks. "
" Great "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by ANDREW - 29 August 2018
" Good price for large car . Better than competitors pricing . Good service at terminal for both drop off and pick up . Hassle free rental which helps the holiday run smoothly . "
" Efficient friendly service . Made choices clear re additions eg insurance, refuelling and sat nav. Gave us a choice of vehicle in the category booked. Efficient and speedy drip off and transfer to airport . Good price via auto Europe "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by ANNETTE - 25 August 2018
" Trouble free. Will use again "
" Well organised and professional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by STEVEN - 21 August 2018
" Very good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by GEOFFREY - 30 July 2018
" Top Draw experience as usual. "
" Good service and price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by STEPHEN - 25 July 2018
" Quick and easy "
" Extremely helpful people on the Enterprise desk and in general a very good experience with Enterprise. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by GEORGE - 23 July 2018
" All good "
" Flawless experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by MICHAEL - 21 July 2018
" Very good, nice car "
" No hassle, very good collection,and drop off experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by DAVID - 12 July 2018
" great user friendly site. "
" great service, great car. friendly and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by MICHAEL - 26 June 2018
" All went smoothly "
" Smooth rental procedure and virtually new car. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BOSTON, US - Reviewed by CLIVE - 12 June 2018
" Excellent "
" Easy and quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by JASON - 10 May 2018
" Excellent, great prices with everything you need included. have used Auto Europe for a long time and I'd be unlikely to use anyone else "
" Excellent service, efficient staff and often a free upgrade "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOSTON, US - Reviewed by IAN - 19 June 2015
" Car was fine. We were 30 hours late to collect as plane delayed. Glad the car was still available? do we get any refund for the unused days hire? "
" Alamo is good, we have used them befor. No problems "
BOSTON, US - Reviewed by LISA - 01 June 2015
" The pick up and delivery were fine. The car appeared old and I had a flat tyre which was a pain, but not related to your company. "
" Overall Alamo were fine but I found the car somewhat concerning for the whole 10 days. I have not felt that before when renting. Perhaps just a one off? "
BOSTON, US - Reviewed by LEONARD - 23 May 2015
" No problem with Auto Europe. "
" Not very pleased with Alamo for not informing me that I should have done a car condition survey and handed the sheets in to the exit gate who did not ask for them so I hope this does not leave me vulnerable to an extra charge for any previous damage. This is the first time I have rented a car abroad and although I did not put any damage on the car I hope the comments from the receiving Alamo operator are correct and that I have nothing to worry about. "
BOSTON, US - Reviewed by ROGER - 06 May 2015
" Very easy to use the website to book the car, will use again, thanks "
" Staff were friendly and helpful, directed us to a row of cars and told us to choose the one we wanted, great!!! "
BOSTON, US - Reviewed by STEPHEN - 13 April 2015
" Easy to navigate website which allowed us to book a car to best suit our needs. The price we paid was excellent and much cheaper than other car hire sites. Car we received exceeded our expectations. "
" Car we received was excellent value for money. It was perfect for our needs, especially all of our luggage( ski bags etc). Service agent at airport was very pleasant and helpful. "
BOSTON, US - Reviewed by TIMOTHY - 20 February 2015
" got the big sell from dollar to add extras to the rental including a claim we could not use te turnpikes without subscribing to easypas which i thankfully knew to be untrue "
" as above. liked the guy who checked us in on return of car, good humoured and dealt with us veyr quickly. "
BOSTON, US - Reviewed by PETER - 21 January 2015
" Easy to book, Excellent no nonsense pricing. I have used Auto Europe several times and have allays been completely satisfied. Will be using them again. "
" I originally hired a Mid Sized SUV but was automatically upgraded to a Full Size SUV - So very Happy with the service. Staff at Boston Logan were helpful and friendly. "
BOSTON, US - Reviewed by GERARD - 08 December 2014
" Really great service . . with the best prices "
" Great service, no funny business . . . plain honest language "
BOSTON, US - Reviewed by COLIN - 17 November 2014
" A good experience all round "
" Would have liked someone to show me around vehicle. was taken to car and left. Had to go and find a member of staff to help me to use a key-less start. other wise no faults "
BOSTON, US - Reviewed by TIMOTHY - 12 November 2014
" I have used you many times, and your services and prices have always been excellent. "
" Good cars, good service. "
BOSTON, US - Reviewed by WILLIAM - 24 October 2014
" I have always been satisfied with my dealings with Auto Europe "
" My first choice of car on collection was a Ford Fusion Silver Grey but when I got in to drive away a warning light came on to say Low Tire Pressure. I was told to choose another but the only available Fusion was a white one with body damage and a soiled rear seat. However I experienced no problems driving it and the return experience was straight forward. "
BOSTON, US - Reviewed by DOMINIC - 02 September 2014
" Very good value. Efficient. And no fuss. "
" Good deal on car, but key was faulty. Not a big deal, but annoying. Of more concern was the recommendation to purchase ez pass at ten dollars a day. This was taking advantage of a customer who knew no better. There is no way I could spend that much on tolls a day, and I did a lot of driving. They should stop this money making practice. "
BOSTON, US - Reviewed by CHRIS - 17 August 2014
" Would be good to have more upgrade options "
" Agent was very pushy tried using scare tactics to sell toll pass, saying would get fines on some tolls, and tried hard to sell other insurance, then when went to collect car, only car ere had crack in windscreen and took a further 30-40 minutes to get another vehicle "
BOSTON, US - Reviewed by RACHEL - 13 August 2014
" Very good service "
" Very good service "
BOSTON, US - Reviewed by PAUL - 04 August 2014
" Booking was easy and Budget were expecting us on arrival. "
" The car they provided was nearly new and a fantastic car, the best I have ever received from a car hire company in 25 years - a KIA K900 "
BOSTON, US - Reviewed by SIMONE - 22 July 2014
" our car rental worked out great, they took they voucher without any problems or questions "
" friendly and fast service "
BOSTON, US - Reviewed by CARL - 17 July 2014
" Trouble free. Very good discounted rate. "
" Friendly and efficient pick-up and drop-off , and good quality vehicle. "
BOSTON, US - Reviewed by KENNETH - 04 June 2014
" Very helpful staff "
" Easy experience at collection and return "
BOSTON, US - Reviewed by PETER - 28 April 2014
" Description of vehicles are good and rental charges are excellent value. "
" The second time I have used Budget, their staff were professional and friendly, and both cars were clean, new and a high specification. "
BOSTON, US - Reviewed by CHRIS - 21 April 2014
" Main brand rentals at lower prices...why go elsewhere? "
" As usual a very long wait at the collection desk which is the last thing you want after more than 20 hours travelling, but come to expect that in the U.S. regardless of who you rent with. More paperwork done at time of booking meaning less time at the desk leading to less queueing would make sense. "
BOSTON, US - Reviewed by HASAN - 17 April 2014
" Great service, extremely happy with everything. Would recommend to anyone and would use again for rentals! "
" Great service, great customer service, highly recommended. "
BOSTON, US - Reviewed by MARK - 02 April 2014
" T&Cs did not state additional drivers (premium paid especially) would need to be present on collection. "
" Was given a mid-size Nissan Altima rather than the full-size Chevy Impala ordered. Purchased 'inclusive' package including extra drivers and full tank of fuel 'did not transfer to their system'. No problems resolving this though but it cropped up several times when completing paperwork and again on return. Told I should have brought it back with a full tank! "
BOSTON, US - Reviewed by PHILIP - 09 December 2013
" Consistently good value "
" High quality service "
BOSTON, US - Reviewed by FRANCIS - 12 November 2013
" simple straightforward booking process, clear concise terms of what was and what was not included, "
" typical car rental office, sales pitch for everything but not unexpected. Vehicle provided had 56k on the clock but done the job. At Boston you select your vehicle from the group category as the sales desk does not issue a particular vehicle so the choice of make, model colour is down to you. "
BOSTON, US - Reviewed by DAVID - 05 November 2013
" Service was good HOWEVER - not a high rating because I think you should assist our selection of car hire company by providing overall and detailed ratings as provided by your customers (like Amazon do) This would clearly help inform our decision. "
" Their GPS never worked. It wouldn't charge up after day 1 - dying after about 2 minutes (and YES we had it correctly on charge with the green light showing). It first locked out in Boston trying to get us from the airport to our hotel. That 8km trip took us nearly 90mins. No realistic opportunity to replace the GPS as Dollar have so few outlets and it would have cost us most of a day to do. Airport return said we'd probably not get any refund and anyway their office was awkward to reach - particularly with luggage in tow. At pickup we told the desk our intended route but they still conned us into paying about $130 for an EasyToll transponder (citing fines and their fine-admin charges). We did over 2k miles and spent an estimated $11 tolls. "
BOSTON, US - Reviewed by DIANA - 03 November 2013
" Good price, easy to book, clear instructions, would definitely use you again! "
" Staff friendly etc etc. My issue was about the petrol fill up. I opted to return the car and have it filled up by Alamo. I was assured that the price per gallon was very comparable with local filling stations. I returned the tank half full (overestimated what I needed so to that extent fair enough,) but was charged significantly more that I paid for a fill up from empty and was told that the reason for this was that when the car shows empty there are another 2 gallons to go and I was paying for them. Frankly this is not credible in a car that size and that left a bad taste at the end! "
BOSTON, US - Reviewed by LYNNE - 30 October 2013
" Efficient - no problems as always. "
" I would like to see additional driver rates included in the initial booking ..and I think to have to pay for the automatic toll reader is a rip off - you have to go thru the tunnels right at the exit of the airport - so it's great to have it and not worry about having the correct change but it would be nice customer service to have it included. "
BOSTON, US - Reviewed by SUSAN - 29 October 2013
" efficient "
" rather expensive to upgrade car for a regular user "
BOSTON, US - Reviewed by PAUL - 25 October 2013
" It was a very quick & easy process to book the car online. very reasonable. "
" First car that was offered had several problems including only half a tank of petrol & a broken windscreen wiper however the Assistant, Chris Bisson got us a replacement car & even though we had to wait we were very pleased with the assistance that he gave us overall & the new car which we were given. He was much more efficient than the first man that dealt with us "
BOSTON, US - Reviewed by ANDREW - 23 October 2013
" Subject to the fact that Budget had received a different pickup/drop off location "
" They at first insisted that we should have picked up the car from Florida, though acknowledged the 'proper' location as per the Auto Europe voucher and (with the help of a supervisor) corrected their reservation promptly. . The Ford Focus supplied had an 'oil change required' dash display message and the auto gearbox was rough. Also I agreed to the fill-up price of $3.74 per gallon but assumed this would be for top up only whereas I appear to have been charged for a full tank regardless of the fact that it was almost half full when dropped off. "
BOSTON, US - Reviewed by ABDURRAHMAN - 12 July 2013
" The best rent portal "
BOSTON, US - Reviewed by CHRIS - 07 January 2013
" Regular user and enjoyed usual efficient service and well priced cars and options. "
" Excellent service from pick up to drop off. Very efficient and good quality vehicle with no 'hard sell' to upgrade or buy additional options that you often get. "
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