Auto Europe
- North America
- Central America
BUDGET GREECE CUSTOMER REVIEWS
- 8.5
- 8.9
- 8.5
- 9
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
BUDGET GREECE Car Rental Reviews
Average Rating for Budget :
KEFALONIA, GR - Reviewed by LYNN - 20 September 2025
" see 3. above. "
" they tell you to not bother filling up the car with petrol and it will be cheaper for them to do it! This is definitely not true. They also have a policy for charging for any scratch no matter the size - most companies have a set size under which they do not charge. I was worried the whole time in case I got a stone chip or a scratch (luckily neither happened) "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SIMON - 03 August 2025
" Ok "
" Car was not of adequate quality or matching the type of car I booked. It had done about 64000km and showed it "
Value for Money: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 2
CHANIA, GR - Reviewed by ANDREW - 29 July 2025
" See above "
" Very disappointed to be contacted while awaiting take off from the UK to be told the hire office would shut at midnight. Given that plane was delayed and it was touch and go whether we would arrive in time this made for a stressful flight. All the other local car hire offices at the airport seemed to remain open well after midnight "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by PHILLIP - 27 July 2025
" Very good experience. Everyone very helpful and pleasant "
" Excellent car. Staff very helpful and pleasant. Collection and drop off very easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by EWAN - 23 July 2025
" Happy with our car hire, good service, good condition of car, staff friendly & whole process handled very efficiently. "
" Kalamata staff always very efficient & prompt, easy to deal with, fast process & collection of car. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by GRAHAM - 29 June 2025
" No problem with Auto Europe but we will use alternative hire providers in future. "
" We picked up our Citroen DS3 on Tuesday 17th June at Chania airport. This was a quick and efficient process. On the third day of our holiday the car failed to start. After several attempts, the engine eventually engaged. The same thing happened the following day but this was at a fairly remote spot and in the evening. This was very disturbing and we called the emergency contact line but after a brief conversation with someone who had very poor English, he hung up. We tried again the following day, in office hours. After the third attempt, we were able to speak to someone who agreed to send out a mechanic. This was quite efficient and mechanic arrived on motor bike within the hour. He advised that we needed a replacement vehicle. This was relayed back to the Budget desk at the airport . The person that we spoke to was very unhelpful and very rude. Despite the help of the mechanic, who was still with us, he insisted that we should drive the car back to the airport, which was approximately an hour away, and let them decide whether we should be given another car. Eventually, having remonstrated with the employee, he hung up on us. The mechanic called back for us and it was eventually agreed that the car would be collected by low loader and that a taxi would be sent for me to go to the airport to collect another car. This took up most of a valuable day of our holiday. The car was replaced be a higher grade car and we experienced no further problems with it. Not only did we lose a day of our holiday but it was, overall, a very stressful experience. Our Villa was quite remote on the edge of a village and we were completely dependent on transport for supplies. At one point when heading out to a restaurant in the evening, we thought that we would be without food as the car failed to start. When it did eventually start,we had the worry of being stranded and not able to get home. This would not have been such an issue for us if we had experienced a better response from Budget but we found their attitude to be completely unacceptable. "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 1
RETHYMNON, GR - Reviewed by DAVID - 16 June 2025
" The car was excellent, people friendly and experienced. "
" The people in the office were excellent, I highly recommend them. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ALEX - 13 June 2025
" Very happy with Auto Europe and budget great prices and service. "
" Very good company used them a lot and never has any issues. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ROBERT - 10 May 2025
" Amazing service provided by very friendly polite staff. "
" Amazing service provided by very friendly polite staff. Collection and drop-off was quick and efficient. Will definitely book with Budget again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by TIMOTHY - 11 February 2025
" Auto Europe I have used various times and will do again. "
" Gave my flight details when checking in online so was miffed when waiting in baggage claim the counter server called me telling me I had 5 minutes to get the car keys as he was going home and that if I did not I would have no car keys. I had to leave my wife to collect our cases. The rear seat belt did not work so we could not take our grandsons out. Drop off was just leave the car and put the key in the office. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 3
HERAKLION, GR - Reviewed by JOHN - 22 October 2024
" Drop off a bit tortuous as bus to the terminal "
" Front wiper on vehicle was I suspect not a Toyota part "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 5 Condition of the Vehicle: 8
KALAMATA, GR - Reviewed by JONATHAN - 20 October 2024
" easy experience from booking to pick up and drop off "
" great service and price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by DMITRY - 14 September 2024
" Above "
" Was charged 41 euro on top of the prepaid price, have filed a request to investigate and reimburse. Waiting foe Autoeurope to respond. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PAUL - 12 September 2024
" Vg "
" Vg "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by FIONA - 03 August 2024
" Auto Europe good and efficient but would avoid Budget as an option in future. "
" Felt VERY pressured to take excess insurance at £130 for a week! Bought independently for £14.99! Also the man put more pressure for us to return the car not full of fuel so they could charge 86€ for them to re-fuel. . Despite saying we intended to return it full of fuel he still added the 'optional' not full of fuel item to the contract. Felt they were trying to extract as much money as possible at point of pick up. Unpleasant experience. Unhelpful and slightly aggressive. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by PHILLIP - 02 August 2024
" Everything was excellent "
" Excellent service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by HARRY - 19 July 2024
" Excellent service throughout once again over many years "
" JUST PERFECT ON ALL COUNTS MORE THAN HELPFUL THROUGHOUT "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by ROBERT - 28 June 2024
" See above "
" We were mis sold the damage waiver on arrival. Both my wife and I specially heard the waiver was never quoted as a daily charge. We were led to believe it was a one off charge and signed our documents on that basis . Only on returning the vehicle and then receiving the email (the guy who took the car didn't even mention further charges) did we learn of this. We are novices on hiring cars and this experience completely tarnished the end of our holiday. I am disgusted. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by PANAYOTIS - 27 June 2024
" Excellent counter service,quick hand over "
" Excellent counter service,quick hand over "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by REGINALD - 22 June 2024
" Auto Europe hassle-free. "
" Vehicle was 4x4 - not as specified. Albeit we are talking about a Fiat Panda 4x4! But still inappropriate for motorway driving. Otherwise a good experience. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by MARIO - 18 June 2024
" I've been using Auto Europe for more than 30 years. With the exception of all rentals in Greece (regardless of brand) where most vehicles are old, high mileage, and many with mechanical defects, in all other locations I've had recent to new cars in an impeccable condition. "
" The Opel Corsa was about 3 years old with 55K klms. The biggest issue is that the A/C was not working properly. It needed a freon charge. Whilst driving it worked, but once briefly stopped (at a light for instance) it would only pump hot air. The start /stop function was n ot on. I advised the Budget employee on return of the vehicle "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CHANIA, GR - Reviewed by CHRISTOPHER - 07 June 2024
" Although not the cheapest the whole experience was hassle free. "
" Smooth pick up and drop off. Courteous staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by STEPHEN CHARLES - 05 June 2024
" All good "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by GRAHAM - 01 June 2024
" A very good experience. "
" Very smooth pick up with friendly staff, the car was clean and in good condition. There were no Budget/Avis parking spaces on the return but it was ok to double park the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
CORFU, GR - Reviewed by NEIL ANTHONY - 28 May 2024
" Collecting and dropping off the car was straightforward. All staff were friendly and efficient. No problems at all. "
" Every thing was ready when we arrived. Staff were friendly and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LESVOS, GR - Reviewed by STEPHEN - 11 May 2024
" See above "
" Yes very good apart from the member. of staff when we dropped the car off...he was rude threatened to charge us for cleaning the car when it was hardly dirty...moaned cos we had had the windows open.. resulting in a tiny bit of dust..very poor customer relations.... everything think else was great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by GARY - 16 April 2024
" only one thing - I had to mark the many big dents on the car when I went to pick up as the sheet did not have anything on there. thankfully the guy at pick up did it all for me. he was excellent. "
" all good. no problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by DIMITRIOS - 06 April 2024
" Great experience...one point of feedback is that I paid full cover with auto europe and budget tried to upsell the full cover...they don't seem to communicate these details and it wasn't clear during the booking that in case of an incident, Budget would charge me first and then I'll need to claim from auto europe subsequently. "
" Quick and straightforward rental both picking up and dropping off... no red flags "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PANAYOTIS - 28 March 2024
" Excellent and quick. "
" Excellent quick and easy with a very good quality car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by STEPHEN - 13 March 2024
" Very smooth rental "
" Very efficient. No pressure for extra charges etc. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by STEWART - 12 March 2024
" Very convenient in arrivals, short walk to pick car up , all a very good service and will definitely use again. "
" All went very smoothly, no problems. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by LISA - 29 December 2023
" You absolutely stole money from me. Disgusting company do not use them. "
" Absolute rip off company who charged my credit card £100 for 13 hours car hire in Athens. Don't use them. Terrible service and thieves! "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 3 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by LISA - 16 December 2023
" Ripped off. Car hire said included cdw yet the car cost me £100 for a few hours. Absolutely shocking "
" Totally ripped off by being charged an extra £66 in petrol even though I filled the tank up and taxes. Would absolutely never recommend budget or avis again "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 8
PAROS, GR - Reviewed by JOHN - 10 October 2023
" Autoeurope did well; Budget less so. "
" The Budget office at Paros is located away from the terminal. Pickup was fine as a Budget/Avis van was waiting for us, and took us to the office where our pickup was processed quickly. Drop off did not go well. The satellite office was closed @ 8.30am when we attempted to drop off; the van was present but no staff. Ultimately, we left the vehicle in the terminal car park and did not see any Budget agent. Subsequently, I have not been sent an invoice so do no know if, as I expect, Budget is happy with the returned car. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by PETER - 07 October 2023
" Have used Auto Europe on a number of times in the past and always easy to use and good prices. "
" Good and quick pickup and drop off, simple and easy. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by RICHARD - 05 October 2023
" Easy to use "
" Very efficient and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by HARRIET - 03 October 2023
" Auto europe wins every time! "
" Efficient but don't understand 'fast check in' as the time it takes to do paperwork is exactly the same "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ANTHONY - 01 October 2023
" Nothing to add - everything worked fine. "
" Car was fine, albeit quite old and with over 75,000km on the clock. We booked a Focus/Astra estate but were given a Skoda Octavia saloon, which did have a cavernous boot capable of taking our luggage for 4 people. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by KAREN - 01 October 2023
" See above "
" Upon collection at start of rental I found the windscreen was dirty with grease and the dashboard in front passenger side. I had already driven out of the airport to start my journey and noticed I cannot see the road clearly from the front window screen. I had to pull over to the side of the road to clean the inside of the window screen to see clearly and drive safely. I would have expected Budget to check on the cleanliness before releasing the car to the next booking it had on its system. I have reported this to Budget at time of Drop off return. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CORFU, GR - Reviewed by JOSEPH - 30 September 2023
" Terrible, will never book again due to such disorganisation. Still waiting to be contacted about a refund, with budget and auto Europe both blaming each other "
" Awful experience. stated that the rental office was open 24 hours a day ok the voucher, but it was closed when we arrived so had to spend a fortune on taxis and alternative travel "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
SKIATHOS, GR - Reviewed by ALAN - 27 September 2023
" Excellent clean new car. Easy to pick up and drop off at the airport (very important to me!) "
" Excellent clean new car. Easy to pick up and drop off at the airport (very important to me!) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KATIA - 07 September 2023
" Easy "
" Good service, polite and courteous "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by DUNCAN - 29 August 2023
" Efficient, decent prices. "
" Excellent customer service, high quality, well-maintained vehicle provided. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by JAMES - 26 August 2023
" See above. Auto Europe were ok "
" The air con broke on the 1st vehicle. There was a clutch problem with the 2nd vehicle. They're trying to rip us off with the fuel - we filled it up before returning it, the Guy at the airport signed it off then afterwards they're trying to charge us despite not being able to show a photo of the fuel gauge or tell me how many litres they put in "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by CHRISTOS - 10 August 2023
" As per above. "
" Top experience and top service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JOSE - 06 August 2023
" As expected "
" As expected "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by DITLEV - 20 July 2023
" As above "
" Really liked the car, guys at checkout were friendly, everything streamlined, no problems. One comment is that it wasn't possible to book children seats in advance, and Budget then didn't have enough when we turned up, which was a problem. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by WILLIAM - 16 July 2023
" Budget were great and very helpful Auto Europe are useless and take money under false pretences. We had chosen and paid extra for an estate car. When we were arrived we were offered a very small hatchback for 4 people as that is what Auto Europe had booked (Budget Group C hatchback = Hyundai i20. What we had booked was Group C Estate car = Opel Astra or equivalent. Ideally I would like Auto Europe to refund the additional money paiud to rent an estate car when none could be provided. In the words of the Managerr at Budget - "This locaton has never provided estate cars and we have none to rent" "
" Budget tried hard to fix the problems created by Auto Europe - see below at their own expense. Can't fault Budget for trying with the limited tools they had.......Can definitely fault Auto Europe for selling something that couldn;t be provided........ "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by RODNEY - 27 June 2023
" Easy and efficient apart from the faulty tyre "
" Car was not thoroughly checked as I found a screw embedded in one of the rear tyres. Otherwise good and nice to have a hybrid which was very economical "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ATHENS, GR - Reviewed by BENJAMIN - 10 June 2023
" Good communication all around. My only issue is that the website should present people with the option to bring the excess down to zero at time of booking. I arrived at the counter to find this additional cost to be nearly the same as the entire rental itself. Then I'm faced with a pressure decision which is not nice when you're just trying to get on your way. "
" The vehicle did not have any windshield washer fluid. After a day in dusty and dry conditions, the windshield became dirty which reduced visibility. Very surprising that the fluid levels were not checked before giving me the car. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
SANTORINI, GR - Reviewed by ZUBER - 26 May 2023
" Good price easy to book "
" Decent service "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KALAMATA, GR - Reviewed by KEITH - 12 May 2023
" Check in online made the pick up much quicker. "
" It would have been nice to have been able to select a specific model of car "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 9
CORFU, GR - Reviewed by JACQUELINE - 12 May 2023
" Very good service ,just rebooked for my return in months time to Corfu "
" No problems at all just booked again for my return to corfu "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by THEANO - 25 April 2023
" Great expérience "
" Great, super helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by IOANNIS - 20 April 2023
" Good value for money. Friendly staff and straightforward pick up and drop off. Easy and reliable booking with Auto Europe. "
" Good value for money. Friendly staff and straightforward pick up and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORFU, GR - Reviewed by NIGEL - 02 April 2023
" Fast, efficient service at collection and return of car "
" Fast, efficient and friendly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by TIMOTHY - 21 February 2023
" Highly recommend as everything went so smooth and the process was simple "
" The whole process was quick and simple. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by CHARBEL - 24 November 2022
" Was great "
" Was smooth and fast "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by IAN - 17 November 2022
" Thank you for good service "
" Firstly, I was charged a "Late delivery fee" because our plane arrived late. The booking said that the pick up was "Sun-Mon all day", so I was not expecting that we would be charged. I took this up with Auto Europe upon return and was given the fee back. I don't think Budget should have charged it though in the forst place. Secondly, the car (Citroen C1) had covered 100,000 km and was very tired looking. It had no drivers sun visor which was quite dangerous on a couple of occasions. Even the number plate fell off at on point and was dragging only the ground, so I had to stop on a busy road to try and repair it myself. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 5
HERAKLION, GR - Reviewed by BYRON - 29 October 2022
" A satisfied customer "
" The price was right. the depot was not far from the airport. The van was clean and didn't miss a beat. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by ANDREW - 25 October 2022
" As a leading premier car hire company and paying a premium price I was very disappointed at the condition of the car. Although clean and tidy it was very tired and had several faults that in the UK would make it unroadworthy. The nearside headlamp was not working A constant drone from the nearside wheel bearing/drivetrain Fuel gauge not working resulting in filling up with as I didn't want to run out of fuel. Comparing the cars condition with similar vehicles from other hire companies I was very disappointed. "
" Face to face contact was very friendly and helpful. Booking on line easy and straight forward. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PAROS, GR - Reviewed by JOHN - 11 October 2022
" AutoEurope was fine but prices are still too high. "
" A couple of problems. Budget asked me to checkin a couple of days before the pickup. Their website does NOT work so had to waste time providing details to the pickup agent at Paros. Second, one minute up the road after pickup the warning light for a deflated tyre came on. Maintenance? I called 20 minutes later. The Budget agent I spoke with told me I should not worry, It's probably a problem with the sensor - or NOT. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by LARS - 05 October 2022
" No problem at all!@ "
" Great service and car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ANTIGONI - 05 October 2022
" excellent service "
" Very good service. They accommodated my request to drop off 1 hour later than arranged. Unlike other companies they did not block a huge amount of money just in case. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by PETER - 05 October 2022
" Overall it was a pretty good car and quite economical. The car was in good condition and drove well. If your going to hire a sat-nav make sure it works because the one we had was not working properly!!! And when returning the car we mentioned this to the guy and he wasn't interested at all!! "
" The car was in good condition and drove really well. We also paid for a sat-nav but unfortunately it did not work!! We mentioned it to the guy when we returned the car and he didn't seem that interested to he honest!! We would use the same company again but we wouldn't recommend sat-nav!! "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ADRIAN - 03 October 2022
" All excellent "
" All excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by DAVID - 29 September 2022
" auto europe good as always "
" the gearbox and clutch on the car were poor and I had difficulty selecting gears at times "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by LLOYD - 29 September 2022
" Check in to collect vehicle was very slow. I completed all the details for the 'Quickpass' but it doesn't exist in Kefalonia so was pointless. HAd we know how long the queue would be (c45 mins) I would not have waited for luggage and gone straigt to the desk. However we did get an upgrade on the vehicle (only becuase they had none left in the class I'd booked) so cant complain too much. "
" Check in to collect vehicle was very slow. I completed all the details for the 'Quickpass' but it doesn't exist in Kefalonia so was pointless. HAd we know how long the queue would be (c45 mins) I would not have waited for luggage and gone straigt to the desk. However we did get an upgrade on the vehicle (only becuase they had none left in the class I'd booked) so cant complain too much. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by GRAEME - 26 September 2022
" Seemed to offer the best deal to meet our requirements and the admin was straight forward "
" Pick up was efficient as was the drop off, and all of the staff we encountered were friendly and helpful. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by DARREN - 25 September 2022
" Slowest car on the island but it got us everywhere "
" Car was the oldest and rusty on the block with a very notchy gearbox, even with this we enjoyed oir week exploring the island "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
KEFALONIA, GR - Reviewed by PHILIP - 25 September 2022
" See above. The car I was supplied with was quite old with a lot of miles on the clock. The clutch failed but I was provided with a replacement car within an hour so I couldn't fault their back-up service! "
" I couldn't fault the service I received from all the staff at Budget/Avis. The car was in good clean condition but it had a lot of miles on the clock (in excess of 120,000kms). Unfortunately the clutch went when we visited a beach and one day and we were stranded. However after making a phone call they brought me a replacement vehicle within 1 hour. I really couldn't fault the service I received "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
SANTORINI, GR - Reviewed by CHENGYOU - 19 September 2022
" Bad customer service at the counter "
" Bad customer service "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by NICHOLAS - 15 September 2022
" Always value for money "
" Efficient and friendly service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by BERNARD - 10 September 2022
" Auto Europe provides a good service. "
" Very smooth service but there was insufficient information where to find the rental office at Thessaloniki airport. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by MICHAEL - 04 September 2022
" Good pre arrival communication with efficient and friendly service on country. "
" Excellent service, quality car and good value for money. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by DEREK - 03 September 2022
" As above "
" Nearly missed my appointment I was driving to, as rental office didn't open until after 1015. The car was hired from 10.00 This was after chasing them by phoning a person from the shared office. Not particularly apologetic. Could not drop off in the afternoon as office shut again. Car broke down. Luckily managed to fix it ( loose battery terminal) "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 5
PREVEZA, GR - Reviewed by ROBERT - 24 August 2022
" Once again great service. "
" Amazing drop off experience - met but budget rep in in the airport (Preveza) petrol station and did the checks whilst filling up, so only had to park at the terminal and leave. Had read about poor experiences with other companies at this airport with people being charged for minor scratches that may or may not have been there before. Not an issue with budget. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by ROGER - 07 July 2022
" Quick and simple "
" quick and simple pick up and drop off "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by PAUL - 21 June 2022
" Totally awful recovery experience and wanted to abandon me and my wife on a mountain side. "
" Staff where rude and tried to repeatedly charge our card without authorisation "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
THESSALONIKI, GR - Reviewed by NADINE ISABELLE JACQUELINE - 12 June 2022
" No issues from start to end. "
" Very pleasant staff at pick up and drop off. Well done to them. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ALAN - 11 June 2022
" See above "
" Elderly cars but reliable enough. Happy I got what I payed for in todays market. Budget staff nice people to deal with "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by THOMAS - 27 April 2022
" - "
" - "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ILIAS - 12 February 2022
" Excellent car rental company "
" Nice car, polite efficient agencies, "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by TIMOTHY - 26 October 2021
" All good "
" No queues, friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by YIANNIS - 23 October 2021
" Very disappointed with Autoeurope. Very unhelpful when I missed my flight and asked them to notify Budget that the pick up time will change. The AutoEurop staff tried to charge me extra although the car hire period did not alter. I have been hiring cars through Autoeurope on many occasions in the last 25 years, but I think this was the last occasion. "
" Very efficient and helpful "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by IAN - 15 October 2021
" A good range of options. i have an annual deposit refund insurance, so don't see why the AutoEurope cover would cost almost the same as my annual fee, for just a 9day period. "
" Not too long to wait at counter, and they dealt with an incorrect fuel reading quite efficiently. Hand-back went very smoothly. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by TAMARA - 12 October 2021
" excellent. The only thing I found difficult was that the Avis and Budget car lots are in the same place, which isn't immediately obvious when driving around the airport and ring road. "
" Personal attention, I requested and got a particular make of car, which was wonderful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by UGO - 29 September 2021
" Auto Europe I have no issue with, always pleased with service and cost of renting. "
" Was charged £372 for two tiny scratches. The car was full of scratches, so no attempt to repair previous scratches , which tells me it's a money making scam. Have used Auto Europe a lot when traveling to Italy&Croatia never had this nonsense. "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 3
ATHENS, GR - Reviewed by CHRISTOPHER - 06 November 2020
" Usual good service that I have come to expect over the years I've been using Auto Europe. "
" All very efficient generally and we got a better car than we were expecting. A bit frustrated that I got sold the pre-purchase fuel option without being asked if I wanted it. It was already on the paperwork and I was in too much of a hurry to get the agent to take it off. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
SANTORINI, GR - Reviewed by NEIL - 26 October 2020
" Very easy to make the booking, many thanks. "
" Excellent service - thank you! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by MATTHEW - 25 October 2020
" G "
" Excellent service at Thessaloniki Airport. Friendly and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KEVIN - 04 October 2020
" See above "
" No adverse comments "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AKTION, GR - Reviewed by STEVEN - 04 October 2020
" Overall very happy with service apart from drop off "
" Desk was closed at drop off and telephoned budget who tried to help But in the end left keys under screen and no phone call Made later to me as promised or sign off for vehicle . However in spite of this will use you again as pick up was excellent and overall satisfied ! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by RICCARDO - 29 September 2020
" I have rented cars with Auto Europe for some time, and I always had good experiences. "
" All went well and smoothly. The final invoice was ready quickly after the end of the rental. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by PETER - 26 September 2020
" Have used Auto Europe on a number of occasions over the years and would always be firsts stop when looking. "
" Overall all went well, all went very quick and efficient at start and end. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MYKONOS, GR - Reviewed by RUPERT - 26 September 2020
" The question above is a bit Irrelevant- It is not the sort of question people ask each other! Budget is a big company, everyone uses it sooner or later no one ever seeks anyone's opinion about it. It's like asking if you would recommend Tesco! "
" A bit disappointed by the car - was hoping for a rugged / off road jeep To cope with the rough roads and tracks of the island and ended up with a road focussed BMW. The people in the office were efficient and charming. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
KALAMATA, GR - Reviewed by FRAGKOULIS - 25 September 2020
" Happy to book again with autoeurope provided issues such as above sorted out. "
" The desk on Kalamata airport was AVIS and not budget. On arrival I found staff pretty forceful offering extra insurance for the vehicle which would increase the value of the hire along with an offer to upgrade car to a pretty higher amount. The Vehicle form not declaring all existing damages. I took photos and video on pickup. Staff noticed me and came out to adjust form but not all damages recorded? "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by SPYROS - 11 September 2020
" Happy to recommend BUDGSET "
" The first car offered had a number of problems including missing aerial and boot cover. It was immediately replaced with a different vehicle which proved perfectly adequate and safe. No complaints! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by PAUL - 28 August 2020
" after a number of bad experiences with car hire I found this very easy and pleasant "
" very pleasant and efficent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by SARAH - 26 August 2020
" See my comments above. "
" Unlike several other car hire companies that I have used at Preveza, this time everything went very smoothly, no hanging around waiting to be attended to. The car was very clean and tidy and there were no faults with it at all. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ALISDAIR - 24 August 2020
" See above! "
" You need to sort out your insurance. When I've already paid to have what is sold as all the extras insurance, why do I get told that I need more insurance when I get to pick up. I want a fully inclusive price that includes full insurance, no extras to pay, it needs to cover everything from day one. I'm on holiday I don't want to worry about whether I'm covered to drive the car I've hired, I want know that I completely covered including my family!, Also, I don't want to be force sold additional insurance when I get to a location.... sort it out! It's the biggest negative car rental companies have. If you want to be better than the rest find a way of making your insurance better, fully inclusive, and don't allow local companies to try and tell me that I need more insurance! It just leaves you with a negative experience! "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 8
CORFU, GR - Reviewed by KATHARINE - 21 August 2020
" Very smooth experience from pick up to drop off. Thanks "
" Good service and a good car. Thanks "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by DENIS - 18 August 2020
" The condition of the vehicle made the entire experience very poor. "
" Very negative - the vehicle was in poor condition: it was already overdue for service when I picked it up, had a slow puncture in one of the tyres (i had it fixed), and ripped windshield wiper that made it difficult to drive in the rain. "
Value for Money: 2 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by CAREY - 08 February 2020
" Always use Auto Europe as it's very reliable and good prices "
" Great service and always decent cars. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MICHAEL - 31 January 2020
" Thoroughly recommend Auto Europe and Budget for a smooth hiring experience which offers excellent value for money. "
" Have never had any problems hiring with Budget or through Auto Europe. Very good value and staff have always been excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by GEORGIOS - 08 January 2020
" No comments "
" I ve been given faulty car twice on the same day and the handout staff was rude and made me feel uncomfortable. I complained to the office staff about this , with no further response from the management "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 3
ATHENS, GR - Reviewed by BERNARD - 03 January 2020
" Very good service and attentive staff. "
" Very efficient and rapid service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOS, GR - Reviewed by CARL - 10 November 2019
" Great service and website. Would recommend "
" Very easy to book. Very easy to pick up at airport. Very easy to drop back off. Nothing else to add. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by SHEETALKUMAR - 05 November 2019
" fantastic all-round "
" fantastic all-round "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MICHAEL - 04 November 2019
" Well up to standard "
" Efficient,reasonably speedy, car return very crowded "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
CORFU, GR - Reviewed by SAMUEL - 30 October 2019
" I always use you. "
" Fastest easiest car rental i've ever experienced. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by GARY - 26 October 2019
" Again, Used you a lot always good "
" Used you a lot always good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MYKONOS, GR - Reviewed by JOHN - 23 October 2019
" Straightforward booking process. "
" Car booked, not available so was upgraded and you used Avis to source the vehicle. Drop off was quick, which was fine but no written conf of no damage, which was the case but it would have been good to have had that signed off confirmation for the record. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ILIAS - 23 October 2019
" No problems "
" Happy with the whole process and the car. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
RHODES, GR - Reviewed by MATTHEW - 11 October 2019
" Great experience would definitely use Budget again. "
" Arrived at service desk and attended to straight away. Assistant was very efficient and most helpful. Car was sitting waiting for us in car park outside terminal, so no delay encountered. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by JEREMY - 08 October 2019
" Very good "
" Very good experience. Counter staff efficient. The man at the pick up and drop off was very helpful and dealt with a broken rear light lens in a pleasant manner. I would definitely use them again unlike other car hire firms. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by JAMES - 08 October 2019
" My overall experience was ok, just the issue with the tyre and having to change a wheel that was not my fault. The issue was already present before I collected the car. "
" When I arrived the car had a warning light about tyre pressure not being equal, so I filled the tyre up with air and carried on, the next day the tyre was flat, so the tyre was losing air and I had to change the wheel to allow the vehicle to be used. The hubcap couldn't be fitted back on the spare. I think vehicle safety is important and rental cars should be checked more thoroughly before being rented. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CORFU, GR - Reviewed by FREDERICK - 07 October 2019
" Desk and car both on site at airport. No hard sell for insurance and car almost new "
" Everything went smoothly, no problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SAMOS, GR - Reviewed by CHRISTAKIS - 07 October 2019
" . "
" The car was supposed to have a full tank, but did not. It was difficult to return it filled to the same level, so I returned it with a full tank thus incurring an extra fuel cost! Otherwise the staff in Samos were great! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by SIMON - 26 September 2019
" Quick hand over at the airport and at the end of the holiday. "
" It was a good car, Quick hand over at the beginning and at the end of our holiday. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by KONSTANTINOS - 26 September 2019
" Need to find out how I get refunded for the additional fuel "
" Vehicle was parked so close to other vehicles that it was difficult to manoeuvre out of the parking spot Also vehicle was not full of petrol as detailed "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by PETER - 22 September 2019
" Overall the booking, paperwork at kefalonia airport and drop off were very easy, it was just the problem with management system message on dashboard which we now believe could have been that the car needed the brake pads or something simple replaced. "
" When I collected the car (a diesel Peugeot 208) the warning light for the brakes came on and said to takes vehicle for repair. The man who was handing the car over said he had no other car to offer us (it was 9.45pm) so it was either take the car and bring it back another day or make our own arrangements to get to hotel. We took the car, the warning message came on several times during the hire period but we just did as the man did and pressed X to get rid of message! We informed the agent when we returned the car who said he would look in to it. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KALAMATA, GR - Reviewed by SIMON - 22 September 2019
" The experience was very good from end to end. "
" The customer staff at Kalamata spoke excellent English and were very friendly. They tried to persuade us to upgrade to a diesel which would never have paid back the fuel saving over the extra hire charge. The car was in very good condition with low mileage. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by MARTIN - 20 September 2019
" All worked well "
" Good service with desk at airport "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by MARTIN - 17 September 2019
" No problems and everything went well. A good experience. "
" All good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by EVERTON - 15 September 2019
" everything ok "
" We arrived at the counter at 10am and the woman told us our reservation as from 10:30 so she asked us to come back in half an hour to start the paperwork. When we got there half an hour later, there as a huge queue, we had to wait for over one hour to wait for our turn and then get the car just because she didn't want to help us at 10am. We wasted a lot of time of our trip because of her inefficiency. If she started the paperwork at 10, we would be able to get the car at 10:30 which was the time we booked the car from. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by LACHLAN - 14 September 2019
" Not sure Who is at fault autoeurope or budget However staff at budget were excellent when the car developed a fault and immediately changed it "
" Disappointed I booked a car believing I had extra insurance to cover most occurrences. However lady at Budget in Corfu told me that I was not covered and I would have to pay an extra £70.00 and she showed me the voucher which didn't show the insurance I believed I had. Unfortunately I didn't have the receipt with me. So I paid the extra very disappointed "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by MARK - 14 September 2019
" All good. Thank you "
" Very good service all round. No issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
IGOUMENITSA, GR - Reviewed by ANDREW - 13 September 2019
" Once we received the car everything was perfect. "
" We had to wait at least 40 minutes after we had completed all the necessary paperwork as the car had quickly been taken to have washed and the licence plate screwed on quickly. "
Value for Money: 10 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by NEIL - 11 September 2019
" Happy with the experience and I'll be even more satisfied when the 77 Euros are credited back to my credit card, as I filled up the car with fuel prior to dropping it off at the airport. "
" Pleasant friendly, knowledgeable staff "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by PAUL - 10 September 2019
" Very good overall BUT, the car description as 'Citroen C4 or similar' was misleading. Having seen a C4 on our holiday ours was a Citroen C3 size which was considerably smaller than expected. I felts disappointed about that as I felt I hadn't got quite what I paid for! "
" Pretty easy and swift. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 7
HERAKLION, GR - Reviewed by ADAM - 06 September 2019
" All good - next time I think we'll use a cheaper service than Budget, but good to have the comparison. "
" Happy with the car, staff and service. Other companies are a little cheaper though. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MYKONOS, GR - Reviewed by BHARATVEER - 29 July 2019
" Excellent, easy process "
" A little wait when we picked the car up but great service and easy drop off procedure "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by ROBIN - 17 July 2019
" I must be mad to recommend a car hire to anyone "
" We started to pay £301.5 and then end up to pay €134 for excess and €60 for Navigation. A total ripping off process. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 4 Condition of the Vehicle: 5
THESSALONIKI, GR - Reviewed by ANN - 13 July 2019
" Smooth pickup and return, staff lovely "
" Smooth pickup/return no issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by LOTTA - 10 July 2019
" No comments "
" Car was not in good condition. In fact I have never had rental car with so many faults. Breaks were making terrible noise and shock absorbers were non-existed. Also, radio did not work at all. These issues made driving experience very uncomfortable. Staff at front desk were good and efficient. "
Value for Money: 4 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by ANDREW - 10 July 2019
" Stress free "
" Proficient and very friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ELIZABETH - 05 July 2019
" Hustle free experience with a good car and a great price! "
" Hustle free experience with a good car and a great price! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by AGATA ADRIANA - 30 June 2019
" I had to cancel due to your card policy and you had charged me a ridiculous cancellation fee. "
" Will never book again due to your card policy, terrible service. Will never recommend your company "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORFU, GR - Reviewed by ANTONY - 22 June 2019
" Generally fine. "
" Good but ordered a petrol and was given a diesel "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ANIJA - 12 June 2019
" Good service "
" Good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ADRIAN - 31 May 2019
" We took the additional insurance, which has cost £241 for a week, this does now seem very excessive as my annual insurance is only £400. I would welcome your comments "
" Car was exactly what we ordered, although we did suffer a breakdown. The car was replaced, the lady who dealt with our change over, was excellent and I was extremely grateful that she spoke really good English. Service from pick up to drop off was excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by PETER - 30 May 2019
" All good "
" Perfect seamless and nice new car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by CHRISTOPHER - 26 May 2019
" Quick & easy "
" Very good service was told to collect from Rhodes town phoned branch & they delivered & collected from falaraki "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by GEORGIOS - 14 April 2019
" Easy to access high quality customer service when needed "
" The car developed a problem and I had to return it. While this was a hassle, Budget / Avis provided me with a higher class vehicle the second time. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by SARRA - 05 December 2018
" Would not recommended "
" Everything seems to run good but the conditions of the very bad. Neither I'm happy when I book the chosen car and I receive ti similar grade a Japanese car . When we arrived we were given a car and after 3 km the car started speedfire . It was 22.15 night time Immediately trie to call in Thessaloniki but no one would pick up and each time we ended up in Athens main office. I had to keep driving as I was far away from my destination. Eventually I arrived after long driving. Early in the morning had to call after more complains and they send someone to bring me a car and pick up the otherone. I had very bad experience. They should either check their cars or be 24 hours on emergency calls locally. "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by LIAM - 06 November 2018
" Excellent - very accommodating and flexible. Assistant allowed me to change booking to let me drop off at airport at no extra charge. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ALAN - 28 October 2018
" First time using Auto Europe - it worked well, and a better price than going direct. "
" Can't fault them. The car was not the exact model we were expecting, but the rep asked if we were OK with it and we were -quite big enough for our needs, fun and easy to drive, extremely economical, so a better solution all round. Transfer between the airport desk and the car lot is by minibus and only takes a couple of minutes. No problems with us using our own excess insurance. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by STEPHEN - 28 October 2018
" Good "
" Good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by MARTIN - 26 October 2018
" see above; having booked through you, not very good to then be told a baby seat could not be guaranteed "
" Just disappointed when, having been told a child seat could not be guaranteed, was told on arrival that we would have to book it for the whole period of the car hire, and not for just the second half of our trip when we needed it. We ended up paying £40 for 54 days use "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
RHODES, GR - Reviewed by PAUL - 24 October 2018
" Easy booking process "
" Easy process, stayed open later for me due to delayed flight "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
HERAKLION, GR - Reviewed by BRYAN - 22 October 2018
" Friendly efficient staff , made us feel a valued customer "
" Pick up desk in airport was very busy , wait time was approximately 30 minutes "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by JOHN - 11 October 2018
" as above "
" I have no complaints other than the car developing a fault when we were on our way back to Athens airport to drop the car and catch a plane. Something to do with fuel additive which the man who came out to us new absolutely nothing about. In the end we made our flight and all was well "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by EDWARD - 01 October 2018
" First class service and good price "
" Very smooth and straight forward process "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by STUART - 29 September 2018
" I will always recommend that people use you. "
" As always the staff at Preveza airport were fantastic and efficient as ever.The car VW Polo was brilliant.I had a slight problem with the starter motor and although I didn't need them the back up assistance was very Good,the problem sorted itself out.Yes very satisfied all round....thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by NIKOLAOS - 26 September 2018
" Nice car and in a good condition "
" Was nice customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by MARTIN - 20 September 2018
" Easy to use and every thing worked as it should !! "
" Very easy straight forward pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZANTE, GR - Reviewed by GERALD - 19 September 2018
" A good experience all round. Although more expensive than the less well known car hire companies, the quality was in a different league. "
" It was actually Avis who supplied the car, but everything was excellent from start to finish. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ILIAS - 14 September 2018
" Excellent staff in thessaloniki. "
" Good "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
SAMOS, GR - Reviewed by ROBERT - 11 September 2018
" As above - an all round excellent service at a competitive price "
" Very efficient service. Desk very conveniently located in arrivals area. No lengthy wait at the desk for service. Administration dealt with quickly. Instructions clear. Car easily located and in excellent condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GEORGE - 11 September 2018
" Great rate, definitely better than what I was offered at the counter. "
" Friendly staff, easy pick up and drop off. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by GANI - 10 September 2018
" hdhshsh "
" they told me to pay 70 euro for the week i rented the car vut they charge me 130 euro ! liers "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by CHRISTOPHER - 08 September 2018
" Autoeurope should make it clear up front that any damage still has to be paid to the car company direct and claimed back. For someone who has never booked through a 3rd party company I did not know this. "
" Overall price was quite expensive compared to hiring a car outside Corfu, i.e. in other European countries. The car was economical to drive though and we didn't use much petrol given how much we drove in Corfu. Also, the arrival process at Budget was very stressful. As we booked via Autoeurope the person at Budget kept telling us we would need to pay 930 EUR if we damage the car. We had paid full cover with Autoeurope so this was confusing but the person at Budget was very strong in making a point about having to pay Budget directly. She mentioned this many times and put pressure on us to pay the additional cover with Budget, even though we had it with Autoeurope. We didn't pay Budget in the end as we then realised that we would have to pay Budget and claim back with Auroeurope. But the experience made our arrival unecessarily stressful due to the way the Budget staff member spoke to us and handled our arrival process. Overall it made me 1) not want to book through a 3rd party again (i.e. Autoeurope) and 2) not want to ever book through budget. Luckily we had no issues with the car during our holiday but spent the whole time paranoid about the car and parking it in public places where it could could get scratched...I was even scared about the sand in the car from the beach. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
IGOUMENITSA, GR - Reviewed by STEVE - 05 September 2018
" Disappointed that I was manipulated into handing over 1100 euros as "insurance" then only given 600 back because of a small dent in the rear wing. "
" Good until I was massively overcharged for a slight bump on the rear "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 10
CORFU, GR - Reviewed by MICHAEL - 01 September 2018
" I booked the car with what I thought was the insurance cover required to allow for nil excess on anything if the car was damaged etc. only to find that on collecting the car, I needed the "SUPER" cover. This meant I didn't require the initial insurance and so, the hire was expensive. Lesson learnt for next time as I wouldn't think you would be returning the amount I paid?? "
" As always, rental car companies can't wait to sell you the "SUPER" insurance cover that stops the charges that fly at you when you return the vehicle without it "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
CORFU, GR - Reviewed by JOHN - 31 August 2018
" No one has come back to me about my rebate as I dropped the car off a day early "
" Good transition, good drop-off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by SIMON - 24 August 2018
" Seems a reasonable aggregator site. "
" Very efficient counter staff and drop off even slicker, only taking a few minutes with someone who was waiting right there in the parking lot. Only negatives were slightly squeaky brakes & empty washer bottle. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by JOHN - 18 August 2018
" Good comparison site. Very useful. "
" Friendly staff but I can't understand how a pre-booked vehicle required 30 minutes to organise at the desk. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PREVEZA, GR - Reviewed by PETRO - 13 August 2018
" very convenient service and very easy to book, would definetely use it again "
" everything went very smoothly, I enjoyed the rented car, perfect service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by TOMASZ - 09 August 2018
" Well done nice and fast service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by COLM - 09 August 2018
" The vehicle booked was a J class Volkswagen Tiguan or similar. We got an Audi Q3 which was much too small for five adults and the dimensions are markedly smaller than a Tiguan so poor inofrmation "
" The vehicle booked was a J class Volkswagen Tiguan or similar. We got an Audi Q3 which was much too small for five adults and the dimensions are markedly smaller than a Tiguan so poor inofrmation "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ALISTAIR - 06 August 2018
" The site fine "
" Very happy staff helpful "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MURRAY - 29 July 2018
" As above "
" Simple quick and friendly. Pleasant staff at airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by PHILIP - 10 July 2018
" Easy, trouble-free, transparent and good VFM "
" Easy, trouble-free, transparent and good VFM "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by STUART - 10 July 2018
" Easy to book and good value for the service provided "
" Excellent service from Budget, the only area that let it down was still trying to make extra money out of me by advising me of a special tank refill price... "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by CARLO - 09 July 2018
" Very happy with the stress free service and I will use again. "
" The counter staff were very friendly and helpful. A much better experience than with other car hire companies. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by RODNEY - 07 July 2018
" easy booking and good service by the provider "
" excellent service at desk and good new car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by STUART - 07 July 2018
" Fly in to Preveza,pick up the car,use it for my duration,drop it off get on the plane.What could be easier.I had no complaints whatsoever ,I can only heap praise for my experience and hopefully on every future visit to my Greek home. "
" I was so impressed with autoeurope that on my frequent visits to my house in Sivota Greece I will continue to use the company.Good cars and the staff were very efficient and courteous.The charges are also very competitive. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by MICHAEL - 03 July 2018
" excellant as always "
" was always very friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by JAMES - 03 July 2018
" Very easy to book and use and phone support readily available if needed. "
" Very pleased with everything "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SKIATHOS, GR - Reviewed by JOHN - 01 July 2018
" Great price and got a brand new car .8km on clock. Thank you Budget. skiathos branch. "
" Great staff at airport.all aspects explained 're fuel and insurance. Returned car was met by lovely Greek lady checked car over and did the paper work. all sorted. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PAUL - 26 June 2018
" easy collection, full of fuel, red and checked speedily and we were away - great service "
" easy collection, full of fuel, red and checked speedily and we were away - great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by BRUNO CESAR - 26 June 2018
" Efficient with good prices "
" Upon arriving at the Budget counter we were greeted warmly and attentively, unfortunately the representative's demeanour changed dramatically when I declined his offer to purchase extra insurance at a cost of 350 Euros, 350 Euros is extremely high considering the total cost of the car hire for 12 days was £248.97. After following the representative's vague directions to the car park, we were greeted by a group of 4 / 5 Budget employees in a group smoking, they had clearly seen us wondering around the building and had offer no assistance until approached and asked. When we were escorted to the car, the representative gave me the car's inspection sheet told me his colleague had already inspected the car and walked off. Myself and my partner did a walk around the car and found multiple marks / scratches that were not on the inspection sheet ( photos have been taken of these if needed ). The car itself was not in a great condition... it was dirty on the outside and not very well cleaned on the inside. There were dried raisins between the seats and what looked like chewing gum on the floor of the passenger's footwell. Never the less we did not want to make an issue and were very much looking forward to the start of of our journey. Approximately an hour into our drive a strong smell of fuel started filling the car, this would bee the case for the rest of the 12 days every time we drove for more the 30 minutes. I know that there isn't a single big issue, however the accumulation of all these small things and the lack of curtsy, customer care or any professionalism by the Budget representatives has left me feeling like this should be brought to your attention. I also wonder if this treatment is derived form us using a third party agent to book the car and not accepting to purchase the extra insurance. "
Value for Money: 4 Efficiency of Counter Staff: 2 Expediency of Drop-off: 5 Condition of the Vehicle: 4
ATHENS, GR - Reviewed by IOANNA - 26 June 2018
" Polite and efficient staff. Great csr "
" Polite and efficient staff. Great car "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JOHN - 22 June 2018
" You have to keep a running check on prices "
" We were dealt with by AVIS and ended up with an AVIS car...a free upgrade ..very nice "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by IAN - 17 June 2018
" We very rarely hire a car abroad because there is always some problem. Our recent experience has merely confirmed that view. We spent an hour trying to sort things out with Budget when returning the car. It took the edge off our holiday. "
" when returning the car Budget informed me i owed another 35.25 euros because there was a shortfall between what i had paid and what they had received from Autoeurope who i had booked with. Luckily i had the receipt from autoeurope showing how much i had paid them and they mustn't have passed the full amount on. I asked Budget to phone me the next day to let me know that the situation had been resolved but they never did. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by VASILIKI - 14 June 2018
" Very good "
" GOOD "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by PAUL - 09 June 2018
" The booking experience was excellent. "
" The car had done 78000km, was poorly tuned, only pulled on mid-to-full throttle and needed a full service. The gear lever was semi-unconnected. This car should have been withdrawn from the fleet some time ago. I would have taken it back if I could but we had a long journey to the south of the island. "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1