Auto Europe
- North America
- Central America
CARGEST SPAIN CUSTOMER REVIEWS
- 9.1
- 9.3
- 9.4
- 9.5
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
CARGEST SPAIN Car Rental Reviews
Average Rating for Cargest :
MALAGA, ES - Reviewed by PHILIP - 30 June 2025
" Very easy to booking experience. "
" Pick up and drop off extremely efficient even though the pick up was outside office hours. Would have been nice to have a What3Words location for the courtesy bus and car drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ELIZABETH - 02 May 2025
" It was all very positive "
" It was all very positive "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 17 April 2025
" great "
" Having rented cars for many years this was the easiest pickup and return. Short queue on way in, no real pressure to take extras. Quick turnaround. got free upgrade. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by SULTAN HASSANALI HASHAM - 16 April 2025
" Friendly efficient staff both on check in and speed of collection. "
" Simple no Fuss experience with no hard sales. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by VINCENT - 15 April 2025
" Efficient lady on the phone and reply's were quick to my emails "
" Even though we were early the car was ready. It was a lovely nearly new BMW, we were delighted with it for the price that we paid "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CRAIG - 04 April 2025
" I would rent from here again "
" Very professional and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MATEUSZ - 10 March 2025
" I was convinced that I have full insurnce and nothing to worry about. Then Cargest staff told me that II have no insurance for glass & tyres. Furthermore, I do not have a spear wheel and without additional insurance I have to arrange myself tyre service and fully pay for that. That is unfair if true. I should have been warn about it. "
" I was convinced that I have full insurnce and nothing to worry about. Then Cargest staff told me that II have no insurance for glass & tyres. Furthermore, I do not have a spear wheel and without additional insurance I have to arrange myself tyre service and fully pay for that. That is unfair if true. I should have been warn about it. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JULIE - 06 March 2025
" Really easy we left airport took shuttle and within 20 minutes we were off. "
" Really easy pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PETER - 03 March 2025
" Good service, will use again "
" Efficient and friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by GEDEON - 25 February 2025
" Esta bien! "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ANDREW - 20 February 2025
" As above "
" As always no problem "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CHARLES - 02 February 2025
" Very happy with the customer service. "
" Great car for long hire period. Very efficient and friendly service. No problems at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEPHEN - 23 January 2025
" Good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PAUL - 30 November 2024
" No issues "
" Pleased and overall happy with the experience "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by RICHARD - 28 November 2024
" All Good as usual "
" Excellent. Though the rental office is in a different location to the main rental companies. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DONNA - 21 October 2024
" The chance to drive an up scaled car without having to pay any unreasonable premium. Very friendly and efficient staff with no surprises when it came to the billing. Highly recommended. "
" We missed the step of having to check in with the rep at the airport. It all worked out all right in the end, however, at one stage we were going to have to do the mini-bus ride to the pick-up point separately. Then we were told that because we'd booked with you in the past, there was no need to check-in in the first place. It's no big deal. Just wanted to share this feedback as it could have been organised better we think. Maybe it was our fault. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JOHN - 20 October 2024
" Very professional without hassle "
" Quick efficient and no hassle. The return was very easy with a quick transfer to the airport and no fuss "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by NICHOLAS - 18 October 2024
" Mostly good but they also need to get the little things right "
" They got most things right and I'm pleased to see a Spanish hire company moving away from the excess insurance scam but, they blocked a €300 security deposit that should have been released as soon as the car was returned without any issues. I did that but 10 days later the transaction still hasn't been reversed. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by GEOFFREY - 07 October 2024
" I can't fault Cargest (Malaga Airport) for their service and the hire cost and will use them again. "
" Cargest - Malaga Airport - On collecting our car the counter staff did make several attempts to get me to buy their insurance stressing the areas that weren't covered and the potential cost to me if anything went wrong. But having my own annual policy covering this (much cheaper) I resisted. I was expecting the car to go through a thorough examination on its return but the lady simply walked around it only checking it for any signs of major dents/damage. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALAN - 25 September 2024
" A great addition to our holiday. We will use Cargest again very soon. "
" A fabulous company. Very helpful and very efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by NIGEL - 14 September 2024
" _ "
" _ "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by NADIA - 11 September 2024
" Will rent again from same company. "
" Very nice new car , I have rented the car for 76 days, picking and returning was fast and easy. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PAUL - 09 September 2024
" We were caught out by the additional insurance charges at the desk. I had booked a full package online with all additional insurance boxes ticked, only to be told at the counter that it still wasn't enough. Why can't this be clearer and available online at the time of booking? "
" We were caught out by the additional insurance charges at the desk. I had booked a full package online with all additional insurance boxes ticked, only to be told at the counter that it still wasn't enough. Why can't this be clearer and available online at the time of booking? "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by STUART - 24 July 2024
" When searching for best deals, stated car would be picked up from terminal. Once paid this changed to shuttle bus. Tried to cancel but was unable to online . Tried emailing and phoning but could not make contact. So had to go with it with a 5 year old and an eleven month baby. "
" Voucher stated meet in arrivals area for shuttle bus. There was no one there, and we had to wander around eventually found shuttle bus beyond train station, at least 500mtres from arrivals. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JEREMY - 15 July 2024
" Overall ok. "
" The car was a bit battered including a huge dent in the rear tailgate "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 4
MALAGA, ES - Reviewed by ANDREW - 12 July 2024
" No complaints whatsoever - it does what it says on the tin! "
" Courteous service and upgraded car so very happy "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by DANIEL - 24 April 2024
" Disappointed "
" We were provided with a car seat that did not work and was not safe. We were then offered an alternative, which was damaged, very old and very hard to operate. "
Value for Money: 3 Efficiency of Counter Staff: 2 Expediency of Drop-off: 4 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by DAVID - 17 April 2024
" You need to make it clearer if there are any expected extras such as out of office hours as well as if a supposed all inclusive insurance then excludes things "
" Apparently my supposed full insurance inclusive with car hire did NOT include tyres, windscreen nor inside. This is not stated in the Auto Europe voucher and Car Gest wanted a further 30 Euros per day! I chose to take the risk and did not pay. Car Gest also charged me 25 Euros for out of office hours. Two things, first your voucher does not make this clear and second we arrived at the Car Gest office at 9 , the paperwork etc took a few minutes to sort out and then they said I was out of hours!!?? "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 6
MALAGA, ES - Reviewed by THOMAS - 09 April 2024
" Very happy with the overall experience "
" Easy from start to finish including the shuttle bus the short journey from the airport to the rental place. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROBERT - 07 April 2024
" All went smoothly, and at a very competitive price "
" Friendly helpful staff, good car at a good price. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by GRAEME - 03 April 2024
" Very be good service and easy pick up/drop off "
" Very be good service and easy pick up/drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JOHN - 02 April 2024
" Good experience will use them again "
" Very good service easy pick up and return "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARTYN - 01 April 2024
" Very easy and efficient even though it was off the airport and nobody trying to con you into extra insurances "
" Great car, great set up, great price, "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by OWEN - 01 April 2024
" Positive and efficient. No attempt to rip off which I have experienced with other providers. "
" Perhaps a satnav option would be useful for customers. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by BARRY - 23 March 2024
" With car hire there is always an element of risk or at least a fear of a poor experience CARGEST was faultless Condition of the vehicle excellent and the staff were very pleasant and helpful A very impressive operation "
" Really professional operation Excellent customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by IAN - 19 March 2024
" All staff helpful and polite, from pick shuttle, check-in desk to drop-off and return shuttle. "
" Very friendly and courteous staff. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by SARAH - 17 March 2024
" Very good "
" Exceptional service and polite reception staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PETER - 25 February 2024
" Xxxx "
" We walked around Málaga airport before a kind person advised us that there was a shuttle bus which would take us to the relevant depot a 5 minute drive away! There was not mention of the shuttle bus on any of the paperwork. Poor job!!!! "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 5 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RICHARD - 30 January 2024
" Have used on a number of occasions now with no issues "
" All was good at collection and return. Car was clean but engine did have a smell of petrol throughout and there was a bit of a rattle when increasing speed and going through the gears "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by LESLIE - 23 January 2024
" Very god all round. "
" This was probably the best car hire experience we have had. The staff were very polite, friendly and professional. They even brought the car round to the front door for us. The whole process was very quick and they did not try and sell us their own insurance or insist upon a credit card with raised numbers! Great customer service!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 21 January 2024
" We were late arriving after a hectic flight, because the airline had lost one bag and totally damaged the other bag and the contents had been on the tarmac and were the clothes inside were destroyed, but the man came and collected us and we picked the car up, we then set off to our destination. The return was as good and it all went very smoothly, which we were veru grateful for. "
" Great system ,from collection to return "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PAUL - 15 January 2024
" Cargest offer an excellent value for money, transparent service. The pick-up and drop-off were both better than average in terms of time taken etc. We will definitely include them in our short list for any future car hires. The car itself met our needs which is the most important thing. "
" It was a bit strange to have the whole vehicle covered by insurance with the exception of the wheel hub. We were offered additional cover at 6€ a day to provide full cover but we turned it down. So we just took photos of the wheel hubs before we left their garage. Could have done without the hassle to be very honest. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JO-ANNE - 10 January 2024
" Easy booking shame about the experience "
" The first car I received had an oil leak, it leaked oil on my garage floor. I had to drive an hour back to the rental office, at my fuel expense, to have the vehicle exchanged. No apology no compensation. Whilst at the office another person was also returning a faulty vehicle. "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 2
MALAGA, ES - Reviewed by SAMUEL - 07 January 2024
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by NORMAN - 07 January 2024
" Best rental experience yet "
" Seamless service "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RONALD - 06 January 2024
" My only issue was the lack of signage at Malaga Airport, it took us 45mins to figure out that you don't have an office in the airport, I don't know how we were supposed to know that you had a minibus outside the airport and we should wait for it there, better pick up instructions should be made available at the time of booking. "
" Everthing about my rental experience was top quality, my only issue was the car collection information. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by SIMON - 01 January 2024
" Took me a few minutes to find them outside the airport but once at the correct spot it was all quick and easy. "
" Great. Nice and simple. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10