ENTERPRISE GREECE Car Rental Reviews

KALAMATA, GR - Reviewed by GRAHAM - 20 September 2025

" Auto Europe provided an efficient and easy booking process "

" The Enterprise / Alamo staff at Kalamata airport are great and the whole process is slick and efficient. The car we got had done a lot of miles and was well worn / worn out. The front suspension was very noisy, steering was vague. The engine warning light came on four times in the fortnight. It was adequate for what we needed - local running around but I wouldn't want to have done long journeys in it. To their credit though the tyre pressures were correct, this is not always the case! "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

CORFU, GR - Reviewed by NICHOLAS - 19 September 2025

" Superb service, but old car, 66000 miles "

" Car v old, 66000 miles "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by MARIA - 13 September 2025

" Easy and transparent car rental. "

" Great experience as usual. Reliable vehicle, competitive rates and competent staff! "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PREVEZA, GR - Reviewed by MICHAEL - 04 September 2025

" Overall just Excellent "

" The collection and drop off team were exceptional. A really positive experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by EMMANOUIL - 19 August 2025

" As a regular customer I am expecting an upgrade next time. Also I want to say a big thank you to all the staff for trying to help me and being so nice. "

" Everything was good "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CHANIA, GR - Reviewed by ANDREW - 18 August 2025

" Very easy, helpful and friendly collection and drop off. This is the second time of using Enterprise at Chania Airport. Excellent experience both times. Would thoroughly recommend. "

" Very easy, helpful and friendly collection and drop off. This is the second time of using Enterprise at Chania Airport. Excellent experience both times. Would thoroughly recommend. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by KAIZAR - 03 August 2025

" Auto europe experience was good. "

" I was 10 minutes late to drop the car due to traffic. The attendant who received the car said it was all OK, but later I was charged £87 for thos 10 minutes. "

Value for Money: 3
Efficiency of Counter Staff: 7
Expediency of Drop-off: 1
Condition of the Vehicle: 10

PREVEZA, GR - Reviewed by MATTHEW - 30 July 2025

" very good. "

" smooth. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by MATTHEW - 29 July 2025

" Auto Europe great, Enterprise ok but car quality was poor "

" Car was poor condition, over 4 years old , air con wasnt working and trim falling off and very scratched all round. Wasn't the cheapest hire so expected better. After emailing eventually had a reply saying they would change the car but I had to return to the airport to do this which took time out of my holiday. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

CORFU, GR - Reviewed by ANTONY - 26 July 2025

" Booking online was simple and easy to use. Kept up to date with progress on the booking. "

" Polite and efficient staff. Like the idea of sorting all the necessary paperwork before travel. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KEFALONIA, GR - Reviewed by HARRY - 18 July 2025

" Excellent service "

" Excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by GARETH - 04 July 2025

" Wide range of vehicles at competitive prices and a seamless experience between AutoEurope and the car hire company. Care needed in selecting the car hire company as some hire companies charge excessive rates for excess insurance. "

" Pick up and drop off was very smooth - online filling of our details prior to arrival allowed the pickup to be very quick. We were informed that we had received an upgrade on our choice of vehicle at no additional cost - the car provided was slightly larger than we expected. Whilst the car was very comfortable, we found that it would occasionally stick in gear at very low speeds - the only way to release the gear was for the car to be declutched and the ignition switched off. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by ATHANASIUS - 04 July 2025

" No drama Excellent service Highly recommended "

" No drama smooth sailing how it should be done "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by STEPHEN - 02 July 2025

" As above "

" Flight delayed by 3 hours so we were worried office may have been closed on arrival. However member of staff was in due to having to respond to accident. We were charged an additional fee for out of hours pick up but if not for the accident there would have been no one there and we would not have been able to pick up car. I can understand a fee if someone needed to come in just for us, but that was not the case, there was another car being picked up as we arrived. Also received a email invoice in Greek after drop off requesting same amount we had already paid on pickup(additional fee), confusing and already past security so unable to query. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CHANIA, GR - Reviewed by ANTHONY JOHN - 29 June 2025

" easy to use website "

" Friendly and efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by ROGER - 21 June 2025

" Amazing experience from Enterprise, only let down by the pick up location being moved and we had to get a taxi to it! Extra Euro 25! "

" Absolutely the best car rental in ages! Only comment was that the pick up location changed and we had to get a taxi to it and then we weren't told the pick up was in terminal 2 not terminal 1. I will be writing separately about this. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by CHRISTOPHER - 16 June 2025

" Easy-to-use website, good prices "

" Friendly, helpful service "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KEFALONIA, GR - Reviewed by JOHN - 15 June 2025

" Friendly and efficient service "

" Excellent servic "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by PETER - 08 June 2025

" Always very efficient and competitively priced and easy pick up at the airport terminal building. Staff knowledgeable polite and efficient and perfect English spoken which helps! "

" Very efficient and helpful counter staff explaining everything needed and paperwork regarding our rental. Have used Enterprise on other occasions as we are regular visitors to Kefalonia and usually hie a vehicle. They offer very competitive prices and are based at the airport which is important for us. Cars have always been clean and any slight damage on pick up is noted and recorded on film. Will certainly look at their offers in the future. Thankyou "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JENNIFER - 30 May 2025

" None "

" I was disappointed having booked a full to full policy vehicle to receive the car 5/8 full and have to try to achieve the same on return - not good enough! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

RHODES, GR - Reviewed by PHIL - 28 May 2025

" A "

" The first car offered appeared to be in the smaller category and more disappointingly was very badly stained and dirty inside and generally badly dented externally. The positive was the staff at the collection point very quickly replaced this car with no arguments. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 1

KEFALONIA, GR - Reviewed by MARK - 23 May 2025

" Delighted with the upgrade. A hassle-free experience. Five Stars! "

" Very happy with the consistently good customer service that we experience. Enterprise have always In our view maintained a friendly 'customer first' approach, always looking to go the extra mile, to satisfy our needs. Will undoubtedly look to use them again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by SUSAN - 21 May 2025

" This is the 3rd feedback I have done for this 1 week car rental. It was great I sent back one review online as requested then I had a phone call from you and did it again and now you need it again? "

" All very good. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PREVEZA, GR - Reviewed by PAUL - 18 May 2025

" The reservation was for Full to Full, however on collection I was told that it is same to same. Full to Full is easier and what I reserved. "

" The reservation was for Full to Full, however on collection I was told that it is same to same. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KEFALONIA, GR - Reviewed by SIMON - 25 April 2025

" Very easy to use website "

" Excellent staff very efficient and courteous. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ASSEL - 19 April 2025

" Very pleased "

" Very smooth expérience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by AMEL - 16 April 2025

" Fine. "

" Very good service. Quick friendly and efficient and reliable. I would always chose them again over other car rental companies. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by JOHN - 08 April 2025

" Excellent "

" Quick and friendly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ANDREW - 03 April 2025

" Everything was fine "

" Nice car, excellent service, everything went smoothly. Easy to walk to from airport terminal "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by STEPHEN - 19 March 2025

" Easy to hire and good prices "

" Very efficient and polite "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by CHRISTOS - 19 March 2025

" Very satisfied with everything "

" Very satisfied with Enterprise as always. Staff was super helpful and polite. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by GEORGE - 31 December 2024

" Very efficient "

" Very efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ARISTIDES - 18 November 2024

" Very efficient website with good coverage of information and large number of options to choose from. Telephone support, whenever needed, also excellent. "

" Very efficient as well as friendly service, very polite and obliging personnel. Regarding the car, immaculate, very new, couldn't ask for anything more. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JAMIE - 01 November 2024

" All good "

" Excellent and helpful to include damage waiver in the rental of the vehicle "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KEFALONIA, GR - Reviewed by TERENCE - 25 October 2024

" Very smooth "

" Very effiencent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by MICHAEL JOHN - 23 October 2024

" Booking and price with yourselves was very good- we have used you many times and will continue to do so but will be more 'savvy' when collecting our next car "

" When they saw we had paid only £100 for 10 days hire the couple at the desk talked to themselves in Greek and the lady took her car key off her key ring and said you have my car which was old and not prepared. I suspect they kept the car allocated as they did not want to release a much more expensive car that should have been prepared for us. We were in holiday mood in Corfu town and it was raining so I did not think at the time to query this! "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 7

RHODES, GR - Reviewed by ROBIN - 20 October 2024

" Very speedy pick up and efficient drop off. "

" Very speedy pick up and efficient drop off. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CORFU, GR - Reviewed by JOHN - 17 October 2024

" See 3...? "

" Corfu desk staff chatting for 5 minutes while knowing I was waiting. "

Value for Money: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KEFALONIA, GR - Reviewed by SIMON - 15 October 2024

" Very easy to view and book a rental car "

" Very professional with smooth hand over of the vehicle "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by NICHOLAS - 14 October 2024

" Excellent service "

" Great service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by MARTIN - 04 October 2024

" Easy to compare car hire prices to find the best deal. All the hassle of hiring a car at the airport sorted at home. "

" Very straightforward pickup and drop off at the airport. Annoying that the tank was half full at pickup instead of full, making it difficult to gauge how much fuel to put in on the return. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ORTRUN - 03 October 2024

" I always go to AutoEurope first when I need a hire car. Their all-inclusive zero-excess deals are the best thing on the market. "

" I have been using the same Enterprise office in Athens several times: helpful staff, excellent location and the all-in deal through AutoEurope is really good - there's nothing to worry about financially. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PREVEZA, GR - Reviewed by JONATHAN - 19 September 2024

" On site was excellent, however,when we tried calling the UK desk before we left to add a driver, the operator was curt and actually unhelpful. Had a real feeling of computer says no! "

" Counter staff were all outstanding, and that is not a word I have ever used in a review, but they really were especially good. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by CLIVE - 14 September 2024

" Great vehicle . Great team when collecting the car and dropping it back. Just need a shorter queue in the airport as the registration point was serving 3 different car rentals, so the wait was too long! "

" Very efficient throughout. Just need a quicker check in at the airport collecting the car! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by ROBERT - 10 September 2024

" Desk was just outside the baggage belt area, only a short wait to pick up vehicle, whilst dealing with other customers. Plenty of staff on desk and checking vehicles out, all documentation was emailed as well as copy given. "

" Minimal wait at airport desk to pick up vehicle, even less wait when returning vehicle. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by WESLEY - 09 September 2024

" Alamo rents a better car. "

" Very basic car and the radio only worked around Athens. Felt every bump in the road. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CORFU, GR - Reviewed by LIONEL - 05 September 2024

" Na "

" Na "

Value for Money: 5
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by ROLAND - 02 September 2024

" Good for cost comparison and choice of rental firms. "

" Efficient service, especially drop off. Clean, well maintained car. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by GEOFFREY - 02 September 2024

" Very good ...no problems "

" Very friendly and efficient staff . Highly recommended. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JONATHAN - 27 August 2024

" We booked a open top jeep on the website but when we arrived in Athens Enterprise told us that they don't do open top cars and that Auto Europe should not have offered this option. "

" Efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by JOHN - 24 August 2024

" It would have been 10s across the board but I was really disappointed at the quality of vehicle provided - prices were such that we could only afford an economy class car which in this case was a low power Suzuki but with other local companies that level included decent Peugeot 205s or good Ford vehicles "

" We had an issue with our car right from the minute we collected it as the clutch was clearly slipping. It was however changed for another vehicle within a few hours and it was all handled really well by Victoria and Paula at the Kefalonia Airport Desk "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by IAIN - 23 August 2024

" Car was exactly as booked. No extras and very efficient all round. "

" Check out desk and car park very conveniently located. Both check out and check in very quick and efficient. Plenty of staff available. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by SIMON - 20 August 2024

" Was ok "

" Overal quality of car was very basic, some minor faults "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 6

CHANIA, GR - Reviewed by PATRICK - 14 August 2024

" Used a number of times and they have always been reliable and available for changes and support. "

" Very polite and efficient service, car was perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by BRIAN - 13 August 2024

" Great deal, great car and great service, many thanks. "

" Very friendly, helpful and welcoming. Made the whole experience very pleasant. Would highly recommend the service to anyone. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by CHRYSOSTOMOS - 03 August 2024

" good car & price; excellent staff-very friendly & helpful "

" excellent staff-very friendly & helpful "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DANIEL - 30 July 2024

" Positive experience and easy pick up and drop off. thank you. "

" Easy process and nice car, thanks! "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by JEFFREY - 24 July 2024

" Efficient and speedy pick up at airport and likewise on return! "

" All excellent. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by ANDREW - 23 July 2024

" Easy process that I've used many times before to find the best car v's price for holidays in Greece. "

" Only issue was that collection of the car required a bus ride, also was charged for arriving later than 9pm due to flight delay. This was not indicated as a risk on the autoeurope contract. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

CORFU, GR - Reviewed by ADAM - 14 July 2024

" You will be the 1st name I look for wherever I hire a car in future "

" Absolutely seamless service from start to finish. I cannot speak highly enough of my 2 week holiday hire. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by MAYANK - 09 July 2024

" ok "

" Contract was fuel full to full. They provided half tank and refused to fill it to full and asked for same half level back. This is not easy to do and breaks the contract. Was too tired to argue "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

HERAKLION, GR - Reviewed by ALEXANDRU - 07 July 2024

" Highly recommend. "

" Nice and easy process. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PHILIP - 30 June 2024

" Excellent "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by ORTRUN - 29 June 2024

" See above. "

" As always, renting through Enterprise has been a very good experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by MICHAEL PHILLIP - 26 June 2024

" I will definitely look at Enterprise again and just hope we have better local counter staff. "

" I was impressed with Enterprise although the counter service was poor and we had a long wait on collection. When we returned there were no representatives in the parking area so we took the keys inside to the office, only to be told we must drop them with outside representatives. We told them there were no outside representatives and reluctantly they went outside and upon returned told us they had both gone to the car wash. Not over impressed. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 7

CHANIA, GR - Reviewed by JOHN - 24 June 2024

" Returning customer - well satisfied. "

" With the ReadyPass check-in things went very speedily. Very efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KEFALONIA, GR - Reviewed by JAMES - 18 June 2024

" Very good experience. "

" Very good experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by MIKHAIL - 12 June 2024

" Definitely come back "

" Very professional. Great car condition. Very quick service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by THOMAS - 01 June 2024

" Good choices and easy to find a good deal "

" Friendly staff good prices "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by STEVEN - 29 May 2024

" I have used Auto Europe for many years now and will continue to do so. "

" Could not have been better. No queue at pick-up, friendly and efficient staff, good car at excellent price and easy drop-off. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by RICHARD - 27 May 2024

" All good. "

" All good. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by JAMES - 27 May 2024

" No hassle pick up and drop off at the airport, very quick and friendly service, thank you and will be using you again in September "

" Very friendly staff on arrival at desk, speedy and car upgrade was a real treat, new car and automatic so very pleased "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZAKYNTHOS, GR - Reviewed by PHILIP - 19 May 2024

" Great customer service "

" Great customer service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KATIA - 17 May 2024

" As above. "

" Very quick and easy process. Staff at Enterprise were great. Only complaint is that the petrol tank was not full, and having to return it with the same amount of petrol becomes very hard, do t like that. If it say I wanted full tank, then that's how I should receive it. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by MICHAEL - 12 May 2024

" literature states that fuel will be full but it was only 7/8 full at start of hire and 8/8 full at return "

" The car had several dents and scratches etc. including a missing wheel trim, all noted though. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by ALEXANDER - 11 May 2024

" Very happy with the whole experience. "

" Excellent organization & friendly service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by LAURA - 25 April 2024

" Easy process, very reasonable price "

" Easy process, very reasonable price "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by LOUIS - 17 April 2024

" A "

" The child seat I put under special request was not available. So we had to drive without a child seat and buy one on the next day. In top the car I received had 107000km on the clock which I have never experienced at any rental before. Spec were very low/ basics but manageable "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by NATASHA - 14 April 2024

" Very happy and will use enterprise again, a smooth experience. "

" I was extremely happy with the car, and service. Also my flight was cancelled and enterprise customers services made what could have been a stressful process into a smooth experience charging no extra for the extra days car hire, and we're quick to respond to my phone call. I will definitely be using enterprise in future, thank you. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHRISTOS - 12 April 2024

" Not pleasant for the three (3) reasons explained above "

" 1. The car was dirty (dust) inside and outside - obviously not cleaned before handed over which is not acceptable. 2. I forgot my own windscreen mobile-phone base and reported it to lost&found within 30 mins (post security control at the airport); I was promised to be contacted within 1hrs without any response despite my 3hrs wait. I contacted again Enterprise 2 days later but cannot get through the line to the Airport depot despite several attempts (more than 15 phone-calls). HIGHLY DISAPPOINTED !! 3. One of the doors could not open from the outside - HIGHLY inconvenient - someone would expect that such things would be standard checked ! "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 4
Condition of the Vehicle: 3

ATHENS, GR - Reviewed by PATRICK - 11 April 2024

" Nothing further to add "

" Our return flight was cancelled, and they let me keep the car for an additional 12 hours at no extra charge "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by IAN - 07 April 2024

" Easy to use website with good prices. "

" The only thing I could fault is that when I chose the car one of the criteria I used was that the fuel policy was full to full. However, this was not the case and the car had very little fuel when e picked it up, hence we returned it with more fuel than it had when it was picked up. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by SIMON - 24 March 2024

" All fine as usual "

" All fine as usual except no water in screen washer. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by ALEXANDROS - 14 January 2024

" Same as above "

" Professional staff, reliable car rental (you always get what it says on the tin). "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by IOANNIS - 09 January 2024

" Smooth and straightforward booking process with good value for money with Auto Europe. "

" Good value for money. Smooth procedure. The staff was very supportive and polite. An overall pleasant and uneventful experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ALEXANDROUPOLIS, GR - Reviewed by STEFANOS - 01 December 2023

" I need to see how Auto Europe will respond to my comments and what actions will be taken by Auto Trader for such an uncomfortable and dangerous drive. "

" The car was far from being up to standard. 1) There were damages all around. Very unprofessional look for a businessman (video at the pick up is available on request. ) 2) Wipers were teared and the windscreen was not cleaning properly! This introduced significant risk for accident due to low visibility when driving under rain! (snapshot during rain available on request). 3) Carpets were teared and folding during driving. This was very annoying as well as dangerous (photo available on request). The drop off process was also annoying: I was about to deliver the car at 09:00 am. However another car had blocked me at the parking and I had to wait for assistance. During waiting, I had called and notifying the drop off counter staff on this. I explained the Force Majeure. They told me there is no problem off course. I arrived 10:10 am. The counter staff attempted and persisted to obtain extra payment for this delay - which was not my fault. I had to refuse to pay extra and asked them to notify the company. By the way, I received the car with 4/8 fuel and I returned it with 5.5/8 fuel. I did not ask anything for it off coucse - but the counter staff could have appreciated this. "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 3
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by IOANNIS - 29 November 2023

" Good value for money - overall positive experience. "

" Good value for money - smooth and straightforward pick up and drop off. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by CAROLINE - 25 November 2023

" Helpful friendly and considerate "

" Helpful friendly and considerate "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by CHARLOTTE - 18 November 2023

" Nothing to say "

" Friendly, efficient, helpful "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KEFALONIA, GR - Reviewed by FABIEN - 02 November 2023

" Finding a good deal and booking a car has been very easy. Everything went well with the rental company. "

" Check-in and check-out have been very quick and effective. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

CORFU, GR - Reviewed by STUART - 30 October 2023

" Good service "

" Very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by ROI - 29 October 2023

" I like the easy booking system of AutoEurope and the ease of mind I get when through them. "

" The staff were welcoming and helpful and their service was swift - I didn't have to wait at any point Odeon being picked up at the airport to returning the car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by BRIAN - 27 October 2023

" straight forward process, no worries, no problem. "

" an all most brand new car to drive in and around the pelopenesse for two weeks, a great all round experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by SUSAN - 26 October 2023

" I love autoeurope. Every time I have needed rental, I automatically go to AutoEurope. I have been using your service for many years now, and always have been completely statisfied. Thank you! "

" I know it was late season prices, but for under £100, I didn't expect such a modern hybrid type car in new condition. Excellent car, excelelnt service at the desk, and drop off was so easy. I will use Enterprise again. Check in was fast, courteous and efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by VERNON - 25 October 2023

" Drop Enterprise from your supplier "

" Toyota Aygo wasn't cleaned very well, inside or out. Wiper was in terrible state. Transmission was very clunky, loud and jerky. An old car that needed to be retired. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 4

HERAKLION, GR - Reviewed by WILLIAM - 23 October 2023

" Everything went well from start to finish. "

" Very good. Smooth and easy on pick up and drop off. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by SONJA - 22 October 2023

" Easy "

" Quick. Easy "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by BRONAGH - 19 October 2023

" Very happy with autoeurope service. "

" Friendly helpful staff and a very swift efficient service. Would definitely recommend "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KONSTANTINOS - 12 October 2023

" Remove ENTERPRISE from your suppliers "

" We requested a well-maintained car upon arrival since we had to cover around 800km. The counter staff assured us that the car would be perfect. Unfortunately, the car was not. Start-stop light was always on (instruments panel) and the related button was not responding. Wheels - tires were unbalanced and shock absorbers had almost gone. Very bad experience and never received at least an apology. "

Value for Money: 4
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 3

KEFALONIA, GR - Reviewed by KEVIN - 12 October 2023

" Unwilling to take responsibility when things go wrong. "

" Our car broke down at the top of Kefalonia, we travelled back to Agostoli in the brake down lorry then a taxi home costing 20 euros. The next morning I phoned Enterprise who said they couldn't get to me with another car until 4.30pm nearly a full 24 hours after the brake down happened. On my return to the airport for my flight home I asked if I would be compensated for my taxi fare and loss of my car for a day and was told no because I booked the car through Auto Europe. I sent an email to Enterprise on my return home and so far after two days have not had a reply "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 2
Condition of the Vehicle: 2

ATHENS, GR - Reviewed by ALAN - 10 October 2023

" By far the easiest car rental I have experienced in a foreign country "

" Very easy process to collect hire car no hard sell for additional services "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by GIOVANNI - 10 October 2023

" Good range of vehicles with various suppliers. I tend to use the major suppliers. "

" Friendly and efficient staff. Vehicle was reliable. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

KEFALONIA, GR - Reviewed by MARK - 09 October 2023

" Very happy with personal and professional way in which we were treated throughout. "

" No issues and nice to have a new car to drive around in. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ROBIN - 07 October 2023

" Easy "

" Lovely staff, vehicles a little tatty. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

HERAKLION, GR - Reviewed by ALLAN NEIL - 06 October 2023

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Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by JOHN73 - 04 October 2023

" Always very professional and friendly service, have booked this company for the last 8 years. "

" Very professional set up. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by FRANCIS - 03 October 2023

" Booking was easy "

" The car was OK but the key fob did not work (probably needs a new battery) and it struggled on steep inclines as though the clutch was slipping. The collection process was too slow and we had to wait for the car to be ready after the booking in process when we just wanted to get on our way "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 5

KEFALONIA, GR - Reviewed by KARL - 02 October 2023

" Brilliant service and efficient pick up and drop off. "

" Excellent service and very good condition car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by ADRIAN - 02 October 2023

" All excellent "

" All excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by COLIN - 30 September 2023

" Very good communications from autoeurope advising documents needed to collect car which helped the process Enterprise staff commented that I'd booked through a good company and that autoeurope were a good to work with. "

" Very friendly and helpful staff. The vehicle was in good condition and we were on the way in no time. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by ALEXANDER - 29 September 2023

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Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 6

RHODES, GR - Reviewed by DANIEL - 24 September 2023

" Good booking experience. "

" Great experience picking up and dropping off the vehicle. Very helpful and friendly staff. Overall very pleased with the service. Car condition however fell below my expectations - brakes were not great and car had obviously not been well maintained. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by CATHERINE - 23 September 2023

" very good and very efficient "

" all good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by LORNA - 23 September 2023

" Great experience "

" Really great all round - can't fault it. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by STEPHEN - 19 September 2023

" I will continue to use Auto Europe "

" Arrived early evening, staff at terminal office were not very friendly but efficient, Collected car in the dark, there was a question of three other people picking up cars and the one Enterprise operative was in a flap. Had to wait 20 minutes (having a 200km drive to our resort ahead of us) and he decided that we did not need to inspect the car under torchlight saying he would email the damage sheet to me the next day requesting that I take video of the car in daylight. There was damage to the passenger side doors and rear wheel arch not marked on the form. There was also only approximately a 1/4 tank of fuel - I will never use Enterprise again. "

Value for Money: 4
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by LYNN - 19 September 2023

" excellent prices and choice - have used them on many occasions "

" Extremely helpful staff both on the desk and in the car park. Great car - lovely and nippy "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by CHRISTOPHER - 19 September 2023

" Website easy to use, all the information you need is there. Offered best prices compared to other comparison websites. When I had to call them regarding a booking query, they answered quickly and were very helpful. "

" No problems with Enterprise, had no excess cover so pick up and drop off very quick. Counter at Kefalonia Airport closes at 9pm so was a bit worried as our flight was delayed. They said that if cars are booked and flights are delayed they stay open later which was reassuring. Staff very helpful there, very straightforward experience would certainly recommend. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

KEFALONIA, GR - Reviewed by ANDREW - 19 September 2023

" A great well organised experience. "

" An easy pick up and drop off at the new airport. Some initial help with the car controls would be good. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by RUSSELL - 18 September 2023

" Auto Europe as good as ever. Been using them for many years now, and never had a probkem "

" Check out was really quick. The lad who handed the vehicle over was really friendly. Surprisingly, the car was a bit tired for Enterprise. 98,000km on the clock and it sounded like a bracket had failed on the exhaust, so I could hear that rattling against the body. Checking back in was efficient again, and tge same friendly guy was there. Even though the car was a bit leggy, I'd definitely use them again. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by ALEXANDER - 15 September 2023

" Again, very easy "

" Very easy "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZAKYNTHOS, GR - Reviewed by LEIGHTON - 13 September 2023

" All good. Thanks. "

" I always use Enterprise if I can, both at home in the UK and abroad for holiday rentals and they are always excellent. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by EFSTATHIOS - 05 September 2023

" Extremely satisfied. Good service, quick check-in and check-out, clean car and very economical. "

" Extremely satisfied. Good service, quick check-in and check-out, clean car and very economical. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SAMOS, GR - Reviewed by YAVUZ - 03 September 2023

" I had no problem with internet portal. I did my rez me easily. And subcontractor was waiting me, when I was in their office. So I'm happy to have me rez from Auto Europe. "

" I get the car easily, and staff was very helpfull. Upgrade my car, due to have no similar one. The car was a bit dirty, and not so comfortable, but it was my choise. I drop off easily without any hesitation/arguement. I'd recommend this company strongly. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CORFU, GR - Reviewed by GEORGE - 30 August 2023

" See above comments on Enteprise cars "

" Our flight to Corfu was a hour delayed landing at 21.50 instead of 20.50. We got to the Enterprise desk at 22.15 to find that it had closed at 22.00 despite them having our flight number and therefore being able to see that we had landed at the airport. We were left with no option but to pay €60 to get a taxi to our accommodation. We then had to spend the first day of our holiday traveling back to the airport to collect our hire car. This cost us another €60 leaving us €120 out of pocket. Furthermore, when we returned the car there was only one person working trying to deal with all the returns and collections. It took approximately 40 minutes to return our hire car and caused us to nearly miss our flight. We hire cars fairly regularly and this was the worst experience I have had. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 3
Condition of the Vehicle: 8

HERAKLION, GR - Reviewed by MICHAEL - 29 August 2023

" Excellent rental service. Speedy and helpful. "

" Excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JONATHAN - 24 August 2023

" A good experience - good prices that cover everything. "

" Their service is very good and efficient. The car was a bit old though. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

RHODES, GR - Reviewed by IAN - 25 July 2023

" Office in the terminal at Rhodes and car just 100m away "

" Easy, efficient pick up and drop off "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

HERAKLION, GR - Reviewed by DAVID - 25 July 2023

" Very quick and efficient "

" Very quick and well organised. Would have preferred a note on the desk that away for five mins. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by NATASHA - 18 July 2023

" Fine experience, would use again "

" Very efficient staff at airport "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by SANDRA - 13 July 2023

" When booking on your website, we don't remember any details about the extra insurance mentioned ABOVE and WE OPTED FOR THE THE FREE ADDITION OF AN EXTRA DRIVER AND WERE THEN CHARGED 19.84 EUROS. WE WERE TOLD BY ENTERPRISE THAT THEY COULDN'T APPLY THE OFFER MADE BY YOU. SO AGAIN WE FELT 'RIPPED OFF' WE CAN SEND THE REQUIRED EVIDENCE IF NEEDED. ITS THE PRINCIPLE RATHER THAN THE COST. PLEASE HONOUR WHAT YOU OFFER. "

" The only criticism we had with Enterprise was the additional 250 euro charge for their insurance even though we had taken out significant insurance when booking via the website. Fortunately no claim was needed. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by APOSTOLOS - 06 July 2023

" Old car, otherwise very good experience "

" Old car, otherwise very good experience "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

THESSALONIKI, GR - Reviewed by THOMAS - 02 July 2023

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Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JULIUS - 29 June 2023

" Nad "

" They seem to give best newer cats to customers that book rentals directly with them and give to brokers customers older and run down vehicles. "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 3

KEFALONIA, GR - Reviewed by HAYDN - 11 June 2023

" We got an excellent deal through auto Europe, no excess to pay and no deposit required at a very competitive price. Will definitely use again for our next trip away "

" Very efficient, ladies behind the counter were very welcoming. Smooth experience would definitely use again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JOHN - 29 May 2023

" See comments about Drop Of "

" Drop Of at Airport difficult to find unless you are coming fro Athens direction "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 4
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by ATHANASIUS - 18 May 2023

" Enterprise what a wonderful experience "

" From start to finish good customer service especially from Demetrius on returning of vehicle "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KONSTANTINOS - 16 May 2023

" Will use autoeurope again on my next trip "

" Professionalism 100% throughout the 10 years i consistently choose enterprise to rent a car when needed "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by ROBIN - 14 May 2023

" Nice car at a very good price. "

" As a walk-up client it was difficult to find the booking desk inside the airport. Car was not full as -promised. I wasted €10 on excess fuel. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

HERAKLION, GR - Reviewed by CHRISTINE - 13 May 2023

" I will definitely use Enterprise again. They were efficient, very friendly and really put me at ease "

" This was the first time I had rented a car abroad since my husband died and I was very nervous about the whole experience. There was no need to be as all the staff at Enterprise were very friendly, obliging and informative. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by SOTERIOS - 21 April 2023

" This is the first time we have hired a car indirectly via another company but it was great. First the cost you had good prices for the car hire also the available insurance backup on offer for the car hire. Easy straitforward booking process and almost immediate confirmation was great. We would consider booking through your company again as we felt safe that if there were any problems with the car hire that you would have helped resolve them. The only minor issue we had was when we contacted the help desk out of hours, although we spoke to someone they could not help us change the pickup time of the car. It was within the 48 hours of pickup and as we were not flying in to Athens we could not give alternative flight details to enable the assistant to pass to the Enterprise team to inform them of the request for a later time to pick up the car ( we were already in Athens and had booked the car hire for the later part of our trip and so had arranged for an airport pickup to make it easier to drop of for our departure from Greece- we wanted to pick the car up later in the day but in the end we picked up the car as originaly booked by us.) "

" We selected Enterprise as they are well known and have had good reviews in the past. We were not disappointed. The staff at the airport desk were friendly and professional. The chap at the car rental parking, Demetris Sotos was super. Very professional and friendly we checked the car together he noted any pre existing damage on his report, explained to us how they judge the damage on the body of the car and allowed us to keep the car in the car park until my mother and son were able to join us from Athens about 30 minutes later. He was also the same on our return, gave a professional and friendly servive and we examined the car together again. A full report was sent to me via email both for the initial check and the final check after they occured. The car was excellent, clean inside, spacious, what we had paid for and with only very minor damage to body work. We had a very comfortable ride in it for the rest of our holiday. We are very happy with the car we received and the service from the Enterprise Staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

RHODES, GR - Reviewed by DONALD - 15 April 2023

" Good service overall. Confirmation email initially didn't arrive but was fixed with a call to customer services "

" Service was 10/10 but vehicle was disappointing in terms of both model and condition for a premium rental company. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by GEORGIOS - 16 March 2023

" Very satisfied with the service "

" Everything was perfect. Very satisfied with the staff and the service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DESPOINA - 30 January 2023

" I am a customer of Auto Europe and do recommend the site to friends as well "

" The key would not work as expected and had to be used manually.there was also a sound from the pedals as if they need to be oiled. generally happy with enterprise and Sergei was very polite and helpful. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by EVANGELOS - 25 January 2023

" Very happy "

" Very happy "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by DAVID - 28 December 2022

" see above, service process was very good, but car was awful. "

" The service was very good and pick up and drop off was efficient and hassle free. Major issue was the car which was too small and awful to drive. I've been driving for over 30 years and hired cars in many countries and that was the worst car I have ever driven. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

HERAKLION, GR - Reviewed by ALISTAIR - 09 November 2022

" I had no problems at all. I sent in an email to make a slight change to drop off time and the staff were really helpful. "

" Very fast and helpful. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by JOHN - 29 September 2022

" Excellent service, will be coming back next year. "

" very pleased with the service "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by GIANLUIGI - 25 September 2022

" Good prices and value for money. Auto Europe is a very good option to find convenient offers. "

" It could have been clearer the communication especially at the beginning when it has been quite confusing the procedure to collect the car; it wasn't highlighted in the email that Enterprise does not have a counter at Chania's airport and it was not clear at all that we had to contact the company by phone or wait to be collected by a member of the staff. However, I have to say that, a part from that, all the staff has been very nice and helpful. The car was in good condition but quite old stereo with no even bluetooth connection which for a holiday car would have been nice to use the phone to listening music. Overall, I was expecting a bit better car however it has been completely fine and has done the job well. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 7

CORFU, GR - Reviewed by PETER - 19 September 2022

" No refund for the 78 euros of fuel we had to put in although the manager did meet us when we arrived at the drop off point and advised he would arrange for compensation if we return to Greece. Not really a satisfactory resolution but he was very pleasant. "

" The tank was not full on collection as advised. We realised after 3 days when we noticed the gauge showed empty and we had only done about 50 kms. The car had 73,000 kms on the clock, was dented and scratched and generally in poor condition. "

Value for Money: 3
Efficiency of Counter Staff: 3
Expediency of Drop-off: 9
Condition of the Vehicle: 1

RHODES, GR - Reviewed by PETER - 14 September 2022

" Had no problems with the car, it did come with a tyre pressure light on but tyres seemed fin. The boot cover was missing which meant you could see from the outside what was in the boot but not overly concerned by that. Was a Suzuki Swift but more than adequate for my 6-3" frame "

" Extremely efficient check-in, hand-over, and drop off. Had email follow ups on the day to ensure everything was OK. Communication was good. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

RETHYMNON, GR - Reviewed by SAMI - 04 September 2022

" Would highly recommend. "

" Maria and Manolis greeted us with extreme professionalism. She was very courteous and lovely. She made the process very easy and she also gave us to some few tips on where to go around the area. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JASKEERAT - 17 August 2022

" Service was good. Staff polite and knowledgeable. Very disappointed with the car - not what I paid £1k for!!! "

" Old car, c 50,000 km, more like what A budget rental company would provide - definitely not a premium like Hertz or Avis. Blootooth to connect my phone not working. Scratches everywhere. The damage checks put a scratch in the wrong spot and created confusion at drop off. "

Value for Money: 5
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 3

THESSALONIKI, GR - Reviewed by JOHN - 24 July 2022

" Will use the service again. "

" Very good and efficient service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by HARRY - 23 July 2022

" Excellent service, everything worked like clockwork and I can say this once again after many years of using Auto Europe. "

" Just Perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ANTHONY - 17 July 2022

" NA "

" Not happy that the car is not delivered full and returned full. This will make me look for an alternative supplier even if the rental cost is a bit more expensive "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by MOZES - 17 July 2022

" Very fast "

" Easy Quick Perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by MATTEO - 15 July 2022

" N/a "

" N/a "

Value for Money: 5
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 2

ATHENS, GR - Reviewed by MATTEO - 15 July 2022

" N/a "

" N/a "

Value for Money: 5
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 2

ATHENS, GR - Reviewed by PHILIP - 29 June 2022

" Very expensive high milage car "

" Very expensive for high milage basic car "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 2

ATHENS, GR - Reviewed by MR BRIAN - 03 June 2022

" i was concerned a I.D.P.(1948)since Brexit may be required to accompany my UK paper driving licence, (since 1976), but was not the case when mention at desk.. "

" booking as normal very easy, was given a considered upgrade of car, OPEL CORSA, which was satisfactory to drive ,given motorway and small village movement, was a pain in the back to get into and out of because of the very triangular door aperture, due to the very raked back "A pillar" to increase aerodynamics and a sporting design."MIND YOUR HEAD" Handback at Athens Airport straight forward enough and rep was reminded that the company emblem sticker was not suitably placed high up in the rear window, blocking rear veiw mirror vision, should be place at bottom of window where the rear seat middle headrest would obscure it if not so large. otherwise two weeks of driving bliss, thanks. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DARIUSZ - 22 May 2022

" Very nice service "

" Very nice service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JOHN - 19 May 2022

" Irritating that your office is not open in the afternoons. "

" The car (a Suzuki) was particularly pleasant to drive. It had a number of scathes, dents etc which were very difficult to check as the sheet sent to my phone had tiny figures and was mostly in Greek. It was therefore difficult to examine properly. There was an attempt to blame one small dent on us but hopefully I stopped this. We have had several follow on emails which are all in Greek. A request to translate there has not been answered. "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by ALLEN - 01 April 2022

" Auto europe continues to provide excellent service. "

" Excellent desk staff solved issue of my mistake inputting start of hire period. The car however was very old and clearly showing signs of age! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 2

ATHENS, GR - Reviewed by STEPHEN - 22 March 2022

" Very efficient pick up and drop off "

" Enterprise were Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by ALOK - 04 March 2022

" Very helpful and clear. Though could display better clarity about insurance on website. "

" Easy pick up and drop. Thanks "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by SIMON - 25 November 2021

" Very good as always. "

" Always good value and efficient "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by ERRIKOS - 03 November 2021

" Excellent service from start to finish "

" Cv "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZAKYNTHOS, GR - Reviewed by RICHARD - 01 November 2021

" Excellent service "

" Easy and quick service will definitely use again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by KERRY - 01 November 2021

" Booking online was easy and very straight forward. "

" Victoria was really helpful and friendly. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by STEPHEN - 29 October 2021

" A very good company. Easy to use the website and clearly stated terms and conditions. I've also had no problems receiving a full refund when I've had to cancel due to covid related flight changes. "

" Very friendly and efficient staff. Easy to pick up and return vehicle. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ZANTE, GR - Reviewed by CHRISTOPHER - 22 October 2021

" Easy as ever, always trust Auto Europe to look after my bookings. "

" Really pleasant, keen to get things right. No nitpicking on return. Good all round. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ALLAN - 15 October 2021

" Efficient as usual "

" Vehicle was provided without a full tank of fuel as advertised, meaning it is much more difficult to judge how full the tank needs to be when returned - and probably benefits rental company in many cases. Windscreen washer fluid was empty on pick-up "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

CORFU, GR - Reviewed by PETER - 14 October 2021

" Expert advisers. UK phone lines not open the hours as stated on website. "

" All fine "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by JOHN - 09 October 2021

" Always use this company every year. "

" Very helpful and courteous. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by ANTONIOS - 04 October 2021

" See above. We have used your company for at least 20 years but customer service from SOME employees was very questionable. "

" Thank goodness the young lady who was working the evening we arrived at Athens airport, was efficient even though she had only been working with the company for as few weeks. Her male associate was totally disinterested and just shrugged his shoulder when she asked for his help "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

RHODES, GR - Reviewed by SUSAN - 02 October 2021

" Just what you want from a car hire company! "

" All very efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by JAMES - 29 September 2021

" Overall satisfied but for the industry extortionate price increase "

" Everything good from start to finish except for the massive price increase from the previous years, gone up 70% on last year but all the competition has as well. I don't know how it's justified, I'm self employed and I know if I increase my prices by even 5% I would be out of work in a flash "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by STRATOS - 29 September 2021

" None "

" Key was not working/ no battery had to lock and unlock manually. This should had been checked prior to giving the car to customers. "

Value for Money: 5
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 6

CORFU, GR - Reviewed by ANTHONY - 24 September 2021

" Overall a pleasant experience "

" No designated pick up drop off parking places and on a very busy road "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 6
Condition of the Vehicle: 8

CORFU, GR - Reviewed by ADRIAN - 18 September 2021

" Excellent all round "

" Fantastic staff and very speedy collection and drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

KEFALONIA, GR - Reviewed by GERAINT - 11 September 2021

" Auto Europe provided quotes for various companies and leaves the choice to you as to which one to take. "

" I always use Enterprise, they are not the cheapest but they are professional and treat you as a customer not a cash cow. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by MARK - 07 September 2021

" They're just a booking service and do what's said on the tin. In the past I have complained to AE about previous bad experiences/ problematic rentals but had no reply from them on the subjects. "

" The booking instructions on where to wait at the airport to be collected were vague and not good enough. We had to wait 30mins to be collected and this only happened after we called them. The car was a bit older than expected. I thought paying extra to use Enterprise we would have got a slightly newer car. When we came to drop the car off there was no one at the office and it was closed. Again we had to call them before someone arrived. There was only one guy working. Other than that the staff were friendly and helpful. "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 5
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by THOMAS - 21 August 2021

" Although the ENTERPRISE staff was very good and the little car in good condition, I found the rental prices for a small car quite high, I would say somehow exaggerated. "

" Good and professional services from the staff during the preparation of the docs at the airport. Equally good and friendly attitude from the staff at the hand over and taker over of the vehicle. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CORFU, GR - Reviewed by ROBIN - 14 August 2021

" Very friendly staff "

" Very efficient "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KEFALONIA, GR - Reviewed by ANASTASSI - 29 July 2021

" Overall, very satisfied "

" Efficient service, nice little car, economical on fuel, helpful, friendly staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by SIMON - 26 July 2021

" Always good value and good service "

" Everything was fine except long wait at desk to collect the car "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by ROBIN - 15 July 2021

" Failure to refund unused days as a result of holiday that was shortened due to medical condition and hospitalisation when I was lead to believe by Enterprise that I was due one . A complete con "

" See below "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by KYRIAKOS - 28 December 2020

" Good 9/10 "

" I'd expect the new model of Suzuki Jimny as that was shown on my booking "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

RHODES, GR - Reviewed by ROY - 10 November 2020

" Overall an exceptionally efficient and competitive service. No issues whatsoever. "

" Very very easy and straightforward. Picked car up in under 5 mins, returned it in under 2. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZAKYNTHOS, GR - Reviewed by PHIL - 04 November 2020

" Children's seat pricing was expensive and the operator didn't fit it correctly as it was flappy and wobbly - he had no clue how to put it in and make secure! "

" Car was clean and ready. Efficient check out/in. Fuel was half full and not full and return full which was annoying, but was ok "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by GEORGIOS - 22 October 2020

" Auto Europe is the best site to book a car abroad "

" Very friendly service - great car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by DAVID - 12 October 2020

" Very good again "

" No-One at desk when i returned the car keys. Had to back out through customs to verify who i was. I understand the member of staff was dealing with another customer, he was friendly and helpful on my return. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 8

THESSALONIKI, GR - Reviewed by JOHN - 08 October 2020

" Great company the best I have used in Greece. "

" I was very impressed with the help ful attitude of the staff and very good car supplied,will definitely recommend to my friends and family. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

RHODES, GR - Reviewed by IAN - 30 September 2020

" Excellent service as always with auto europe. "

" Good service by all, car could of been a little better but when cars are being hired every day by different people what can you expect. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 7

RHODES, GR - Reviewed by AMANDA - 29 September 2020

" I have booked several times with Auto Europe and it has always been great "

" All staff were extremely helpful and friendly. The car was clean and smelt clean "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by JOHN - 26 September 2020

" no problems in and out the same when returning the car "

" Very easy to collect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by NICHOLAS - 19 September 2020

" No problems with Auto Europe. I have used you on a number of previous occasions. "

" Everything worked fine . At Athens airport the service at the car pick-up / return was invisible and had to be searched out, both when picking up and returning (the counter service in the airport terminal was fine). The car was in generally good condition, but with many small bumps/scratches; it also had a service indicator coming up on the dashboard that should have been cancelled. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 5
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by ROBERT - 16 September 2020

" Found the best price for what I wanted "

" Friendly staff, everything was as expected "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by NICOLETTE - 13 September 2020

" All good, thanks guys "

" Great pick up, great car, great value for money "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

HERAKLION, GR - Reviewed by CRAIG - 04 September 2020

" The companies deal with pre-booked orders , they know the workload , there should be appropriate staff planning to accommodate . The system is hugely inefficient. Having cars not fully fuelled is hugely irritating, as it is almost impossible to get the correct amount in on return . Hence , the company wins either way - charging extortionate rates for fuel top up or receiving "free fuel". Failing to provide a car with a functional spare tyre is unacceptable as is supplying a vehicle with an engine fault. Again the individuals whom I met and spoke to were friendly , professional and as helpful as they could have been. I would like to take my complaint further "

" On arrival to Heraklion, I queued for over an hour . There was one person on the desk only. There was another wait when I arrived at the car depot . The car appeared in relatively good condition , but the interior showed signs of wear ( loss of the covering near the hand brake ). The car was 3/4 full of fuel . The car had little power on the first journey and the diesel management warning light appeared prompting prolonged telephone dialogue with the company. When I refuelled the car the first time . The warning light went out and the car drove much better ( making me wonder whether a previous user had used the incorrect fuel ). On return to the airport , there was a puncture , the spare tyre was flat and we were stranded at the roadside . Had we not forced the issue and flagged down a taxi , we would have missed our flight . We were reimbursed for the taxi but only 30 of the 35 euros. The people I dealt with were all very pleasant and actually sympathetic and as helpful as they could be . I think they were let down by their infrastructure "

Value for Money: 2
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 2

ZAKYNTHOS, GR - Reviewed by STANISLAV - 29 August 2020

" The fuels policy needs the special mention on the rental agreement summary page. "

" Everything was great except the scammy fuel policy. They give you the car half empty. If you return it with more fuel - that's it, the huge multinational company gets to keep the difference. I do not care if all companies in Greece do this. This policy is unfair to the customer and must be stopped. Less critical - the car's suspension was squeaky, and the tyres seemed to have too little grip. "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by DANIEL - 17 August 2020

" No complaints. I did have to ring to find out about something and I got through to someone straight away - this makes me more likely to recommend a company. "

" After landing we went to collect the car keys and had to queue for 30 to 40 minutes. It was around 7pm and we just wanted to get on the road. Clearly a wait is expected, but there were a lot of customers waiting and only one person working. However, the vehicle was great and the drop off experience was easier. "

Value for Money: 8
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by ANNETTE - 14 August 2020

" As above "

" Car and service was excellent. The only negative is there was only one assistant to do paperwork so quite a long wait to get served which isn't what you want when you've just got off a flight and are hot and tired! Not her fault but annoying. Didn't help that she had to email a copy of my paper driving license to manager to confirm it was ok. Never had that problem before. This all aside it was very good. Wish that petrol was full to full as website said. Very tricky to return 3/4 full!! "

Value for Money: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by JOHN - 09 August 2020

" none "

" none "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 5

KALAMATA, GR - Reviewed by JEREMY - 27 July 2020

" All great. Good service. Fair and friendly. Used many times. "

" Friendly efficient staff. Cannot think of any bad points. Used Enterprise many times. Never a problem. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DAVID - 06 April 2020

" Very friendly and professional approach to business. "

" Hired a car in Athens and went into precautionary Quarantine as entering Greece under C19 restrictions. Enterprise were very accommodating regarding the change of return location to Kalamata and waived the one-way fees. Could not have asked for more. Very friendly and professional approach to business. I will certainly use Enterprise again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by APOSTOLOS - 14 February 2020

" Overall no problems "

" Car hadn't been washed but wasn't too dirty. Fuel should be FULL to FULL! "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

THESSALONIKI, GR - Reviewed by NIGEL - 07 February 2020

" Faultless "

" Always had good service at Thessaloniki depot ! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by SIMON - 21 January 2020

" Very reliable "

" We usually choose Enterprise because good service, competitive price and good rate for second driver. And on airport. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by KONSTANTINOS - 15 January 2020

" Very happy with everything!!! "

" Very helpful!!! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHRISTOPHER - 07 January 2020

" really really nice staff at athens airport. a pleasure to deal with the car was also perfect. "

" really really nice staff at athens airport. a pleasure to deal with the car was also perfect. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by MARIA - 25 December 2019

" Great! "

" I have used Enterprise several times and am overall happy with the experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by PETER - 11 December 2019

" Straightforward and efficient. "

" Efficient service and good quality car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

THESSALONIKI, GR - Reviewed by GEORGIOS - 03 December 2019

" it was perfect!!!!!!!!!!! "

" it was perfect!!!!!!!!!!! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DAVID - 21 November 2019

" Always a pleasure with little fuss even with late booking changes. "

" Car missing a rear parcel shelf and more worryingly a spare wheel. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 7

ZAKYNTHOS, GR - Reviewed by ANDREW - 12 November 2019

" Positive experience overall. "

" Lovely car and very positive experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by HUGH - 11 November 2019

" Easy to book. A good range of options to choose from. Informative "

" Check in was busy but we were 2nd in queue so were seen quickly. The process was straight forward and they did not try to sell us lots of extras. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by EPAMINONDAS - 08 November 2019

" Excellent service. Attentive, helpful and service oriented staff "

" Excellent service. Attentive, helpful and service oriented staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZANTE, GR - Reviewed by FRANK - 06 November 2019

" So easy walked out of airport, turned left 2mins walk car ready speedy paperwork good price "

" Lovely friendly staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by JANE - 06 November 2019

" see comments above "

" Staff friendly. Car was extremely damaged externally - scratches and dents. A warning light for low tyre pressure was on the entire time. Car smelt of stale smoke. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

HERAKLION, GR - Reviewed by KAREN - 03 November 2019

" I would recommend to a friend, easy booking, also flexibility to cancel. "

" The local staff at Heraklion airport were very polite and friendly and very informative. I would highly recommend. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KARPATHOS, GR - Reviewed by OWEN - 31 October 2019

" The hire process was easy and the staff were helpful. I'll use enterprise again. "

" OK - This was Karpathos and not a major European city. But the car had not been washed and while not dirty inside, it had not been vacuumed either. It had numerous scuffs and dents on the outside bodywork and looked about 6 years old. Also - and this is quite typical: I booked a BMW manual and got a Skoda automatic "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

CORFU, GR - Reviewed by SEBASTIAN - 30 October 2019

" Great "

" Great "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by TOM - 29 October 2019

" Very God service "

" Very good service "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by CHRISTOPHER - 29 October 2019

" A good experience. I will use enterprise again. "

" Very helpful, friendly and efficient staff at Kalamata. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by PAUL - 28 October 2019

" Brilliant "

" The staff at pick up and drop off were exceptional. Friendly and efficient - excellent experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AGIOS NIKOLAOS, GR - Reviewed by ROSEMARIE - 27 October 2019

" Friendly - easy service booked on line prior to arrival holiday destination in Crete . For us , as English was first language , it was good to deal with someone from England . Made communication as lot easier and probably more reassuring . Quality of car was good . "

" Friendly easy service . Well explained . Good car . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by STEFAN - 26 October 2019

" . "

" We had a problem with the clutch on the first car but Enterprise sorted out the problem with a replacement car very quickly and without fuss. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MYKONOS, GR - Reviewed by TIMOTHY - 26 October 2019

" See above "

" Once again excellent service. Your staff both on the pick up and drop off and the lady in the office were friendly and very efficient. She helped also finding our island destination. Very easy experience overall. Thanks again.see "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ZANTE, GR - Reviewed by JOHN - 24 October 2019

" Booking was fine and car was fine, but the 'full to full' fuel condition was not delivered. "

" The policy was 'full to full' yet that is not what was delivered. "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

KALAMATA, GR - Reviewed by CLARE - 23 October 2019

" The whole hiring experience went very smoothly especially when we returned there were lots of people returning cars but lots of staff to deal with it so no wait at all - very impressed. Thank You "

" The whole hiring experience went very smoothly especially when we returned there were lots of people returning cars but lots of staff to deal with it so no wait at all - very impressed. Thank You "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by TONY - 22 October 2019