Auto Europe
- North America
- Central America
EUROPCAR GREECE CUSTOMER REVIEWS
- 8.1
- 8.1
- 8.2
- 8.7
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
EUROPCAR GREECE Car Rental Reviews
Average Rating for Europcar :
KOS, GR - Reviewed by MARTIN - 14 September 2025
" See section 3 comments "
" Everything was good apart from the fuel policy which was agreed to be full to full on the booking I made but this was not so when the car was provided. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MATTHEW - 22 June 2025
" Overall good, except being unclear about where to pick up car. "
" For Heraklion, it is not clear where to pick up the car. Europcar have no pick up desk at the airport. It is not noted that you have to wait for a bus across the road from the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by DAVID - 19 June 2025
" Efficient and friendly. Will offer advice. "
" Meeting at chania airport not clear, whether to phone or not. Did phone and someone came. Driver excellent, rep at euro par officious and unfriendly. While away europcar did not answer phone. Drop off good. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by RICHARD - 08 June 2025
" Good service. The car hire met all our needs "
" Pleasant efficient staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KEFALONIA, GR - Reviewed by CHRIS - 06 June 2025
" Good around experience "
" Very good customer experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 6
KALAMATA, GR - Reviewed by PAUL - 04 June 2025
" The team at Kalamata airport are great - very friendly and helpful - car was nearly new - collection and drop-off very quick and easy "
" The team at Kalamata are great - very friendly and helpful and had all the details from previous bookings. Very jock and easy collection and drop off - picking another car up next Friday "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by STUART - 03 June 2025
" No further comment "
" I was a little shocked that you would charge €10 for each bar of petrol short plus €12 to go fill it Might be a good idea to clearly display that in big writing Also my deposit on my cc has still not been refunded and I was told it would be refunded immediately- do you know when it will be refunded? "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
PREVEZA, GR - Reviewed by IAN - 31 May 2025
" Excellent and easy website to use. Will use again, highly recommend "
" Professional service "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
IGOUMENITSA, GR - Reviewed by DAVID - 05 May 2025
" Very easy "
" The easiest pick up and drop off we've experienced "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALEXANDROUPOLIS, GR - Reviewed by SPYRIDON - 15 January 2025
" Everything was great as always. "
" Although it was stated that I will receive the car with a full tank, this wasn't the case and when I tried to question this with the representative he was very snarky and rude. I will try to avoid Europcar in the future. "
Value for Money: 9 Efficiency of Counter Staff: 3 Expediency of Drop-off: 5 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by ITALO - 11 November 2024
" Everything went well apart from two things. First, there was no indication on my booking that the car I reserved was electric. The only clue was an E beside the name of the car. As we were traveling around Greece, it meant we had to do several long stops to recharge the car. "
" Everything went well apart from two things. First, there was no indication on my booking that the car I reserved was electric. The only clue was an E beside the name of the car. As we were traveling around Greece, it meant we had to do several long stops to recharge the car. The second point was that at checkin we were not informed that we should return the car with full load of the batery charge. Usually when we rent electric cars, the sales pitch from the companies is that we don't need to spend on fuel and no need to charge the car either. I would be glad to be well informed in advance. Thanks. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by ROY - 26 October 2024
" Chose Europcar for its airport presence and pickup. Won't use them again. Understaffed at the counter and dismissive at car collection. "
" Long wait at the Europcar counter, Athens airport on pickup and again when I returned the car. I'm still confused between the Autoeurope cost of £156 and Europcar having me sign a contract for €192. Staff at collection were rude and unhelpful, failing to provide any guidance on the car's controls and systems. "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by MARTIN - 22 October 2024
" What an absolute joke. You nit only provided inaccurate pickup info. You cancelled the booking, rebooted it yourself and didn't tell us. What a joke "
" What an absolute joke. You nit only provided inaccurate pickup info. You cancelled the booking, rebooted it yourself and didn't tell us. What a joke "
Value for Money: 6 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 6
KEFALONIA, GR - Reviewed by CARLOS - 02 October 2024
" Good not too much pressure to buy excess insurance "
" Car was noisy. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PAROS, GR - Reviewed by NICHOLAS - 25 September 2024
" Super friendly staff at both ends if the trip and we liked the car, well suited to the island "
" Super friendly staff at both ends if the trip and we liked the car, well suited to the island "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RHODES, GR - Reviewed by RON - 04 September 2024
" As above "
" Poor collection from airport,had to ring greek mobile number which wasn't straightforward "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by KATIA - 28 August 2024
" As above, otherwise excellent "
" Great car great service but do age to get out of car park not great, but donate to get INTO car returns awful. Also need more space at collecting returning, as it was very congested both times "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by ANTONY - 23 August 2024
" Staff were brilliant, car was great - nothing bad to say about! "
" Excellent from start to finish - really efficient & helpful team "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by MARCELIANO - 15 August 2024
" Easy to use, all the information provided was very clear! "
" Excellent! the staff at the Thessaloniki Airport location was incredibly welcoming and helpful. The car was in mint condition, the check-in was quick and simple. The check-out even quicker and simples. Would definitely use it again and recommend it to friends. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by NARAYAN - 05 August 2024
" Hassle free hire and return experience "
" Absolutely seamless hire experience and no fuss return , great customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by PHILLIP - 24 May 2024
" I would use them again. Car was in excellent condition. Very professional but I do wish fuel tank is provided full, not 3/8 full. "
" Car was presented in a virtually new condition and very clean. Would have liked the fuel to be a full tank but was only 3/8 full. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by IAIN - 23 May 2024
" Seamless and quick "
" Very good service, staff extremely helpful thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by ANNA - 16 May 2024
" Very happy with Autoeurope "
" A friendly and professional team and a new Panda car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ALLEN - 11 May 2024
" Easy to book and pay. "
" Great service. We were met at arrivals and taken to the office where the car was ready and waiting for us. There were quite a few issues with the bodywork - scratches, marks etc. and the car did seem to struggle up inclines so seemed a bit underpowered. Otherwise very happy with the service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PREVEZA, GR - Reviewed by C - 27 April 2024
" I will definitely book again "
" I think it was Carlos who processed the paperwork on arrival - he was quick and efficient thank you Carlo. Then I took over the car from Andreas and on return handed it back to Andreas - great customer service from these guys and a nice car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by WARREN - 16 April 2024
" Additional costs added in after booking. I want to book and pay all costs up front. The total costs should be clear and plain to see from the outset. "
" Very slow at the check in desk to receive the car. I felt that the whole process was designed to take more money from the customer. I feel some unnecessary costs were incurred. It was not a pleasant experience. The stag were very polite, but the process was ridiculous, you have all my details already. "
Value for Money: 4 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by RICHARD - 24 October 2023
" efficient "
" Car looked fine and I took pictures on pick up. When I returned the car they found scratches underneath the front bumper where no-one ever looks.. I could not have caused that damage from driving on tarmac roads. I was charged an unusual amount of 181 Euros for the damage? "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by SHONA - 30 June 2023
" Would highly recommend using Europcar at Kalamata airport. We got a free upgrade and no hassle to purchase insurance - we had our own. "
" Efficient service, within easy walking distance of the airport, friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by RUPERT - 11 April 2023
" AutoEurope is always excellent to use m. "
" Competitively priced. Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by GRAHAM - 29 September 2022
" Auto Europe offered a good price and everything happened exactly as it should. "
" The only negative was that despite selecting Europcar because it operated a full-to-full fuel policy the car was issued with five eighths full and the instructions to return it with five eighths full. This is impossible to achieve so you end up returning the car with more fuel than it started with. Shame, as the rest of the experience was good. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
KALAMATA, GR - Reviewed by SHEENAGH - 24 August 2022
" Service good but very expensive. "
" The service was very good but the price was very expensive. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by GIULIANO - 19 June 2022
" Always find competitive rates "
" Friendly, efficient service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by TREVOR - 25 May 2022
" So easy close to terminal and absolutely no hassle or hard sell. Excellent "
" Warm welcome and great service. Both on pick up and return. Well done guys. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by PHILLIP - 05 October 2021
" I paid an extra £72 for Full Protection which I assumed was upgraded insurance. Then having to pay an extra 80€ to Europcar for the upgraded insurance. What is auto Europe Full Protection of? Your terms and conditions state auto Europe does not provide insurance. What was my £72 paying for? "
" I was unsure about the extra insurance that I thought had been paid to auto Europe but was charged again by Europcar. Everything else went fine. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by NIGEL - 02 October 2021
" !!!!! "
" ???? "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 7
SANTORINI, GR - Reviewed by STEVEN - 29 September 2021
" Upon being initially turned away by Europcar for the reasons above, I called Auto Europe. They suggssted no solution, and no refund would be given, even though I'd only booked the car 2 hours before. I would never, ever use AE again, and will relentlessly ensure that nonody I know uses them. "
" Aggressive female member of "Volta" Europcar at Santorini who, as well as being aggressive to other customers (3 of whom made very negative comments upon leaving Europcar offices), sent us away with no car simply because she refused to try my credit card twice. Upon returning next day I was attended to by another member of staff, and the card worked. While being served, the original lady came in, started being aggressive. The other member of staff was clearly upset with her, and it gave a very unprofessional impression. She should not work with the public, service was incredibly slow, and I wouldn't use Europcar again as a result. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 7
CORFU, GR - Reviewed by MARIA - 28 September 2021
" Nil "
" Car was dirty, otherwise service was good "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 5
PARGA, GR - Reviewed by KEITH - 21 September 2021
" Very good to deal with "
" Efficient and good communication however car had quite a few scratches and dents. Car arrived with only half tank of fuel not full as booked "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PREVEZA, GR - Reviewed by ALAN - 20 September 2021
" More efficient than other companies I have used in the past. Booked early to get a good price and was pleased with the car and its condition A very smooth transaction and experience which will entice me back again "
" My third time of hireing a car from Preveza and was by far the best experience so far. This was my first hire with Europcar but would not hesitate in using again next year "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ANDREW - 15 September 2021
" As above "
" The information about the location of the office was misleading as it stated that the office was in the airport, but it is a short walk out of the airport. When we collected the car the lady was a little over eager to sell the additional insurance and the comment about the cost being 250 euros per scratch came across badly. Apart from that the car was great and delivery was very quick without any scratches so I would use Europcar again. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KALAMATA, GR - Reviewed by STEPHEN - 14 September 2021
" Good, clear informative website. Very helpful. "
" Initially there was a problem with the vehicle Europcar provided me. On the booking page it said I would receive a "Nissan Note or similar", but they actually provided me with a massive, totally inappropriate 7-seater (for 2 people) that was far too large, as the property we were staying at was down a very narrow lane with the entrance at an acute angle; manageable only with a small vehicle. I asked immediately for a downgrade to a smaller vehicle, but the staff-member said they could not do that. (He never explained why.)Thus for two days we were burdened by a totally inappropriate vehicle, and I was not a happy customer as it was spoiling our holiday. However, I then emailed Europcar's manager at Kalamata explaining again the situation, and received a very apologetic reply, assuring me that yes, they would change the vehicle to something more appropriate to my booking request. This they did promptly and without any further fuss, and provided me with a lovely, virtually new Opel Corsa which was a delight to drive (the previous sliding side-door 7 seater had an appalling gear-box). This redeemed Europcar in my estimation; so that instead of rating them at around 3, I'm happy to raise it to an 8! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KALAMATA, GR - Reviewed by DAAN - 14 September 2021
" No complaints and will hire here again "
" All very good. Close to the airport and good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by PAUL - 13 September 2021
" Super easy "
" No issues with the vehicle. was in great condition and drove well. Seemed like there was a real endeavour to find a scratch on the car when returned. EUR250 for a minor chip/scratch is just a money grab IMO. No issues with our return as the car was returned in perfect condition, but renter beware. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by ANNA - 09 September 2021
" Poor communication between Auto Europe and suppliers, clearly. "
" The car was booked full to full, yet at the desk I was told that their policy was same amount to same amount of fuel (never heard this policy!). At the desk they could not process my credit card, which is a standard HSBC UK credit card. Their card reader doesn't support some credit cards (including mine). The only way to get out of the situation was to buy a second insurance from them, so I ended up spending EUR 100 extra and being double insured. A night time charge of EUR 25 applied, which I had not been informed / warned about. "
Value for Money: 3 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by JUNE - 23 August 2021
" Not at all impressed. I felt that I was told untruths about the car and when it would be available. "
" I was supposed to pick up my car from Kefalonia airport at 11.30 a.m. There was no car available for me for my journey to the north of the island. I was asked to wait 3 to 4 hours which I was not prepared to do. I was driven to my location and promised the car would be delivered to me at around 15.00 hrs to 16.00 hrs. It arrived at 18.30! A full day wasted of my holiday hanging around waiting for the car. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by SAMOUIL - 10 August 2021
" The booking, collection and dropoff were great and staff are attentive. However I am not happy with the quality of the car. "
" I hired a car for one month paying around 900 EUR. The car was over 5 years old and not in great shape. I asked for it to be exchanged but they refused to even give me a downgrade to a lower category. Not acceptable for a company like Europcar to be giving out old bangers. "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
ATHENS, GR - Reviewed by DIMITRIOS - 03 August 2021
" Very professional "
" Very good choice. The shuttle service was great and the car in top condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by DAVID - 31 July 2021
" Believed that CDW covered and damage sustained to vehicle whilst on hire, but apparently it doesn't. "
" All very well handled by Auto Europe and Europcar in Santorini. What CDW cover actually covers could be explained more clearly though. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by STEVEN - 01 July 2021
" Overall good. "
" All good, no problems encountered. Although it wasn't clear on the Auto Europe that a shuttle is required to get to Europcar counter "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by PAUL - 21 June 2021
" We were unable to travel due to COVID-19 and our tui flight being cancelled- we had booked a car for the two weeks- I called to explain the situation but was told I would have to pay the entire amount and there was nothing that could be done. I offered to defer the booking until later when we visited the island again but they refused. I think that given the present world situation there should have been a little more compassion and understanding. You say the customer service is your top priority- this is obviously not the case. "
" We had to cancel our trip at the last moment due to COVID and flight cancellations, we were charged the full amount for the two week rental that we had booked. I will never use autoeurope again to book a car. We have booked many times in the past but you showed no compassion for our situation even after a call explaining the circumstances. I will not be recommending you to anyone. We have many visitors who all rent cars whilst with us on the island and I will not be putting you forward. I think that during this extreme situation a little more understanding would have been fair. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by AMANUEL - 05 June 2021
" Competitive prices and straightforward process. Would book again "
" Everything was as expected. I would book again. However I did think it was odd the underside of the car and wing mirrors were not covered by the insurance. However I suspect it's because people may go off road. It wasn't issue for us. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by VARNAVAS - 01 June 2021
" The car wasn't in good condition "
" Deferent status about insurance I book. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 4
THESSALONIKI, GR - Reviewed by ILIAS - 03 January 2021
" Excellent and reliable as ever "
" Efficient, polite reception. Friendly, and very helpful staff. All fast and efficient on return. Excellent clean car with around 90.000 miles. Very good function. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by SAMOUIL - 05 November 2020
" I was very disappointed to be told that I could no longer cancel my rental as we had entered the 48h period. A full lockdown was announced for northern Greece that morning and I would not be allowed to travel as movement outside the metropolitan area was no longer allowed. Regardless I was told by staff at Auto europe that a cancellation was not longer possible. "
" I did not get to pickup the vehicle as the region went into lockdown and my trip was cancelled. However I was not allowed to cancel within 45 hours of my rental as I was told the 48 hour period had passed. When I called the desk at Europcar I was told there was nothing that could be done as the rental had gone through a broker (Auto Europe). I was also told they did not hold a reservation in my name. I don't know who has the ability to cancel these reservations and whether the booking was actually paid for by AutoEurope. What I do know is that due to the exceptional circumstances of full lockdown this charge should have been waived. I had no choice whether or not to travel. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by CEDRIC - 01 November 2020
" Very happy with the whole process, especially given the price I paid. The branch in Athens city center does not have its own garage, so cars are brought one by one and cannot be picked up ahead of time. At the airport, the parking is away from the terminal so you need to be careful where you go, and take a shuttle bus to the terminal. We knew that in advance, so no problem. The car was not in great condition, but perfectly functional. "
" Very happy with the whole process, especially given the price I paid. The branch in Athens city center does not have its own garage, so cars are brought one by one and cannot be picked up ahead of time. At the airport, the parking is away from the terminal so you need to be careful where you go, and take a shuttle bus to the terminal. We knew that in advance, so no problem. The car was not in great condition, but perfectly functional. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CORFU, GR - Reviewed by EDWARD - 30 October 2020
" Great service "
" Very efficient and staff very polite "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by CHARLES - 21 October 2020
" Overall very positive and no complaints. Very pleased. Thanks again. "
" Booked car wasn't available at pick-up but the staff were extremely helpful in fulfilling my desired car. Overall value I dropped as I had to take an alternative car for the first day. Condition of the cars were very good, clean. The second car, Fiat 500C, seams like it's had a hard life after 12000km. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by TRACEY - 19 October 2020
" As above "
" Great value but the car was damaged in several places and very difficult to drive possibly through worn clutch "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by NICOLAS - 14 October 2020
" Definitively good option for renting a car in Athens/Greece. Cheap and easy "
" The car was in good condition. However, I was surprised to see the mileage of the car: more than 80,000Km. Not used to rent a car with so much miles. Otherwise, no worries at all with the car which means that it should be very well maintained and serviced. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SANTORINI, GR - Reviewed by HELEN - 12 October 2020
" Excellent in all aspects "
" I was upgraded to a beautiful vehicle and was extremely pleased. I was very happy with everything about Europcat "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by NIGEL - 08 October 2020
" See above. Mis sold on airport service when in fact it was off airport. You need to be clear what you are selling. "
" The site said it was on airport but there was no desk. By the time we had wondered around looking the minibus had disappeared. So we had to call and wait for it to return. We paid for on airport, off airport was much cheaper elsewhere. "
Value for Money: 3 Efficiency of Counter Staff: 4 Expediency of Drop-off: 4 Condition of the Vehicle: 6
CORFU, GR - Reviewed by HILARY - 06 October 2020
" Easy to use, good prices quoted, have used before and will use again. "
" Pick-up was fairly efficient, although the office is just outside of Corfu Airport, not on airport, and we did not see any signage to direct us to be collected by minivan - another car hire desk had to instruct us when we enquired of the whereabouts of Europcar's desk. The car was fine with the usual bumps and scratches from previous customers. Drop-off was very efficient and we were promptly transferred in to the airport using the car that we had just returned. Would definitely recommend Europcar Corfu to others. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORFU, GR - Reviewed by ANDREW - 01 October 2020
" We were let down by Europecar but reflects on booking via auto Europe. "
" Automatic booked unavailable or nonexistent so had no option but a manual. We weren't told this until paper work had been processed. Chose them for the automatic option. Yet to see deposit returned. "
Value for Money: 6 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 1
ATHENS, GR - Reviewed by CATERINA - 29 September 2020
" Over many years of using the service I've not found better alternatives :) "
" even though it's not in the airport complex, it's really close and has spacious and well served reception and parking space. Very helpful staff and service, it's now a favourite. I did not experience the pick up or drop off service as I had independent alternative transfers, so cannot comment on that aspect. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by SARAH - 28 September 2020
" My car was upgraded for no extra cost. "
" Friendly and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by STEVEN - 27 September 2020
" Really annoyed as we thought we had booked On Airport car hire after searching for this. They are no in the airport and you have to get a shuttle bus. We didn't know this and we believe yu mis-sold this product. We will be complaining further. "
" Very disappointed with this car hire. It was sold as an "On Airport" car hire. This isn't the case. We had to walk down the walk after asking various people where this car hire was. We we expecting this to be in the terminal and not a short bus ride away. This was mis-sold to us. Very frustrating. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 3
CORFU, GR - Reviewed by TAVISHI - 27 September 2020
" very easy to use - picked up from airport- was given my car within 15mins after signing some paperwork. all staff very friendly and efficient. handing back process very efficient "
" all very professional, very pleased with service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by WAYNE - 27 September 2020
" Didnt like the €800 deposit "
" Ok "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by SAMOUIL - 26 September 2020
" Will use again. "
" Great service. Very efficient and very accomodating. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by JEREMY - 25 September 2020
" Booking via Auto Europe was straightforward. "
" When we collected the car, we had to wait about 15 minutes before it was available. I had the impression that they couldn't locate the car and were desperately trying to find another. When one finally arrived it had numerous scratches and scrapes - it wasn't in great condition. It had 87,000 kilometres on the clock, which is a lot more than I would expect on a hire car from a front line company. The washer bottle didn't work - I thought it had no water so refilled it and it still didn't work. When I opened the bonnet I could not prop it open as there was no bonnet support. It was difficult holding the bonnet and refilling the washer bottle at the same time. Also, the inside of the windscreen was not very clean which made visibility difficult when the sun was shining. "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 4
CORFU, GR - Reviewed by HELEN - 23 September 2020
" With the above experiences and with an exceptionally high deposit amount, I would not necessarily consider Europcar for my next hire car "
" Vehicles given had a fair amount of external damage, more than any other hire company I have used. Also disappointed that despite specifically picking Europcar for price and in-airport collection, found that we had actually had to be transported to the local rental office and then return to the airport to collect the rest of my party "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 5
MYKONOS, GR - Reviewed by CHRISTIAN - 23 September 2020
" Car wasn't properly washed and passenger window Was stuck "
" Waited for 1 full hour at the airport ,no one showed up. Called several times, no one answered. Luckily The office is not too far from airport, and the staff was very rude "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 4
CORFU, GR - Reviewed by RICHARD - 22 September 2020
" Auto Europe web site did state car collection was from inside the airport.. actually its off site and you have to call Europcar to come and collect you from the departure area of the main terminal "
" Car condition was disappointing considering the brand of Europcar . Appreciate was a holiday rental but would not expect to the interior to of been as dirty with stains on seats and general condition of the bodywork "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 6
CORFU, GR - Reviewed by PAUL - 21 September 2020
" I did not experience any issues. The company upsized the car without any extra charge. Picked up at the start and then dropped off at the airport at the end of our holiday. No issues with parking. "
" Quick and easy experience. Met at the airport and driven to premises to pick the car up and complete the paperwork. No problems encountered. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by CHARLES - 15 September 2020
" Good car in good condition "
" Great service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by ROBERT - 14 September 2020
" Autoeurope very difficult to contact by phone "
" Chaos and queues at checkin. No cars available so had to return the next day to pick up. Euro pact tried to cancel the reservation and said no regunf "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 4 Condition of the Vehicle: 1
ZAKYNTHOS, GR - Reviewed by JOANNE - 05 September 2020
" Clear instructions given about the hire car contract. "
" Very professional service, car was clean and well maintained. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAXOS, GR - Reviewed by DAMIEN - 03 September 2020
" No further comments "
" Excellent customer service - very helpful and efficient counter staff "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ATHENS, GR - Reviewed by CHRISTOPHER - 17 August 2020
" Experience was good "
" All good - no complaints "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10