EUROPCAR TURKEY Car Rental Reviews

ANTALYA, TR - Reviewed by TERENCE ANTHONY - 06 July 2025

" All in all a good experience. "

" The Hire desk, was easy to find in Terminal 2. Quick and efficient service. I then found, that it was necessary, to go to Terminal 1 for the vehicle. I was collected by another member of staff after a short wait. Collection of the car quick and easily completed. A very nice brand new vehicle was issued. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ANTALYA, TR - Reviewed by MOHANNED - 24 April 2025

" The service delivered and I am glad I went with Autoeurope which provides plenty of reputable options on their website "

" Overall, good service in terms of what we expect "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ANTALYA, TR - Reviewed by EDWARD - 29 October 2024

" I was dubious but there was nothing to worry about. It was perfect. Everything went exactly how would imagine it to be made the booking through these on a euro car booking in Turkey and definitely a 10 out of 10 experience. "

" easy "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DALAMAN, TR - Reviewed by DEREK - 22 October 2024

" see above "

" Everything went very smoothly, we were met at arrivals in good time (we communicated via whatsapp ahead of flying). The car was nearly new. And drop off was a breeze too. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ANTALYA, TR - Reviewed by MARK - 16 October 2024

" Very good staff spoke english and provided a good car "

" Very good nice car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DALAMAN, TR - Reviewed by IAN - 10 October 2024

" Autoeurope are excellent. This trip wasn't ideal. "

" It was not clear that Europcar is OFF SITE in Dalaman. When we arrived there was no one from the company to meet us and we had no idea how to find there office. eventually we had to ring twice to get anyone to come and collect us. 1 hour of wasted time! "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 9

DALAMAN, TR - Reviewed by KEVIN - 26 September 2024

" When I had to contact auto europe when our flight was I was pleased that they were able to liaise with Europcar Dalaman to explain the situation to them and for them to keep the car for us until the following day. "

" This is the third time we have used Europcar. Our voucher stated that it included additional drivers which Europcar said was not on their booking info so had to pay extra. The car supplied was not in good condition having 142000 kilometres on the clock badly marked seats a warning message that it needed an oil change and towards the end of our holiday the engine management orange warning light was constantly illuminated. One of the worst hire cars I have ever had in over 30 years of renting cars abroad. The counter are staff are always friendly. Due to us being delayed by a whole day due to flight cancellations and a 2 hour drive ahead of us I couldn't be bothered to get into explaining why I wasn't happy with the car we just wanted to get on with our holiday. I did tell them when I returned the car how unhappy I was with it. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 1

KAYSERI, TR - Reviewed by SHANE - 10 August 2023

" Efficient, professional, lovely staff . "

" Fantastic experience from start to finish, highly recommend this company. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DALAMAN, TR - Reviewed by ZAHEER UDDIN - 03 June 2023

" Overall very good service "

" Excellent all around "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ANTALYA, TR - Reviewed by ZEESHAN - 14 November 2022

" I will select someone else. They have taken deposit and will return in 3 weeks. It should take 5-7 working days, not 3 weeks. "

" Office is on the domestic side of the airport which is like 2km. They have office in International Arrival and it was closed. Lot of hassle and understanding how they work. They took out navigation screen from the car and replace it with the local radio and cd player. Absolutely ridiculous. "

Value for Money: 8
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 4

ANTALYA, TR - Reviewed by GARRY - 08 November 2022

" Used them many times. Always good value and efficient "

" Easy check in. Quick get away upon return. Deposit refunded quickly "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ISTANBUL, TR - Reviewed by QASIM - 26 August 2022

" None "

" None "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ANTALYA, TR - Reviewed by GARRY - 10 July 2022

" I always use Auto Europe for car hire. "

" Overall very good. "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ANKARA, TR - Reviewed by STEVEN PAUL - 04 July 2022

" overall very favourable. I will use again "

" All very smooth. Hire company was Europcar who were very good and supplied a new car. Check-in desk was open 24hrs which was vital for our 3am arrival and 2am departure "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ANKARA, TR - Reviewed by ARICK - 07 January 2022

" I'm always satisfied with Auto Europe rates and value. "

" We had trouble locating the Europcar rep at the Train Station since no one told us they would simply be waiting with the car near the Starbucks. Then when we got through all the paperwork, we discovered the trunk floor was missing. We had to drive 40 min back to the central office to pick it up. Also, it wasn't clear that the additional insurance was going to be as expensive as it was. I didn't know the final cost until my credit card was billed. "

Value for Money: 8
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 4

ISTANBUL, TR - Reviewed by KAMRAN - 10 October 2021

" When I swapped the vehicle the staff was rude and very uncooperative. "

" They gave me a car in the wrong group and then tried to make me pay for all the faults which the company didn't even have the courtesy to come out with me to check the vehicle. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

ANTALYA, TR - Reviewed by JAMES - 29 October 2020

" Very good price and an efficient online booking service. Can't fault it "

" The vehicle was okay, it was quite damaged on the outside so it took some time to make notes and take photos on pick-up. There was also some damage that had not been noted by the agent upon pick-up and the agent on drop-off tried to charge us for it. Luckily we had a photo from pick-up which proved the damage was already there before. Overall, the car performed fine though and we received an upgrade to a slightly better model free of charge. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

KAYSERI, TR - Reviewed by JASON - 30 September 2020

" Auto Europe are very efficient, I just hope this feedback does make a difference. I currently have an ongoing claim regarding this rental. "

" Was charged for damage I did not commit, staff very rude. Condition of car was dreadful, full of damage and smelling of smoke on the interior. Will always use my best endeavours to avoid euros se from now on. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 1

ISTANBUL, TR - Reviewed by CEM - 22 December 2019

" never ever i ll rent from eurpe car turkey "

" customer service is zero they never answer the phone if you need them and they never returned my deposit "

Value for Money: 1
Efficiency of Counter Staff: 2
Expediency of Drop-off: 1
Condition of the Vehicle: 6

ANTALYA, TR - Reviewed by MARIA - 20 November 2019

" As always Auto Europe is my go to company when it comes to holidays car rentals. The fact you provide an insurance that covers us for the trip and we don't have to deal with that at our destination, plus the possibility to call you anytime is just perfect. This time it wasn't necessary, but in the past we've had to use and it was 10/10. "

" Extremely nice, welcoming and polite staff. The car should have the screenwash levels checked before the rental starts. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

IZMIR, TR - Reviewed by MATTHEW - 29 August 2019

" I remain a happy customer (I even booked another car with you today) "

" Better signage on return to Izmir airport would benefit all the hire car firms. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

IZMIR, TR - Reviewed by TEIS - 26 August 2019

" I have not received my deposit back. "

" I have not received my 220 Euro deposit back that I was charged at europecar izmir airport. "

Value for Money: 3
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 4

SAMSUN, TR - Reviewed by DAVID - 17 August 2019

" Apart from the lack of staff in Erzurum to receive the car very positive. "

" Good experience helpful staff at Sansum "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 10

KAYSERI, TR - Reviewed by ANIS - 04 July 2019

" Pick up to drop off was hassle free "

" Very efficient as always "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

ANTALYA, TR - Reviewed by OSMAN - 04 July 2019

" Excellent "

" Timely pick up. Friendly staff. Brand new vehicle with less than 10km on the odometer. Good service "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

ANTALYA, TR - Reviewed by ALAN - 30 December 2018

" always use auto europe as I know I can cancel if I need to "

" very good, no hard sell, no problems "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

SIDE, TR - Reviewed by PETER - 13 October 2018

" Overall excellent "

" This was a very good experience. I was happy with every aspect. The person in charge was efficient, helpful and informative and the car was great. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARMARIS, TR - Reviewed by MICHAEL - 19 July 2018

" Really efficient service & good price for unlimited km. Generally local car hire companies added a £9-20 surcharge for the distance of the daytrip we had planned. "

" Very helpful. Informed us about how the motorway tolls worked & recharging. Very friendly. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

IZMIR, TR - Reviewed by JANET - 04 July 2018

" See above. I will always look to rent Europcar in Turkey "

" The local staff at Izmir were excellent, and really care that the customer has a good experience. This is do unusual these days but I was really impressed, rightvdown tovreturning my car. Good English and efficient service. Well done "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BODRUM, TR - Reviewed by GRAHAM - 30 June 2018

" no problems really "

" very good service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DALAMAN, TR - Reviewed by DAVID - 15 June 2015

" Great Service - only slight blip was the fact that there was no water in the windscreen washer bottle. "

" Great Service - only slight blip was the fact that there was no water in the windscreen washer bottle. "