AUTO EUROPE TURKEY Car Rental Reviews

ANTALYA, TR - Reviewed by JAMES - 29 October 2020

" Very good price and an efficient online booking service. Can't fault it "

" The vehicle was okay, it was quite damaged on the outside so it took some time to make notes and take photos on pick-up. There was also some damage that had not been noted by the agent upon pick-up and the agent on drop-off tried to charge us for it. Luckily we had a photo from pick-up which proved the damage was already there before. Overall, the car performed fine though and we received an upgrade to a slightly better model free of charge. "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

BODRUM, TR - Reviewed by NIGEL - 28 September 2020

" Once we found the car everything was great. "

" The pick up point needs more clarification as the address is at a BP station down the road whereas the car is actually at the Domestic airport at Bodrum "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ISTANBUL, TR - Reviewed by IAN - 19 September 2020

" Excellent service. Excellent experience and value for money at Istanbul airport. Thank you AutoEurope "

" On the whole very good The only down side was the attempt at selling additional insurance when we had already purchased the maximum excess insurance from autoeurope. There is always the fear that unscrupulous hire companies penalise for very minor pre existing faults on return In this case the return process was seamless and exemplary. "

Overall Value: 9
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ANTALYA, TR - Reviewed by MARIA - 20 November 2019

" As always Auto Europe is my go to company when it comes to holidays car rentals. The fact you provide an insurance that covers us for the trip and we don't have to deal with that at our destination, plus the possibility to call you anytime is just perfect. This time it wasn't necessary, but in the past we've had to use and it was 10/10. "

" Extremely nice, welcoming and polite staff. The car should have the screenwash levels checked before the rental starts. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

DALAMAN, TR - Reviewed by ANDREW - 31 October 2019

" Satisfied overall. "

" Fiat Egea supplied was comfortable and economical, but a bit tinny and quite noisy. Nice large boot for the class of car. "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

BODRUM, TR - Reviewed by OWEN - 26 October 2019

" Straightforward pick-up arrangements and excellent car. "

" Difficult to find entrance to return office. Return office staff very limited English "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 10

DALAMAN, TR - Reviewed by PETER WAYNE - 27 September 2019

" Great service "

" A fab service the representatives were at the airport, no hassle would definitely use car wiz again "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DALAMAN, TR - Reviewed by CHRISTOPHER - 24 September 2019

" An excellent broker. We have been using AutoEurope for the last few years. Their prices are competitive, they have a very fair free cancellation policy should it be necessary to change arrangements and on the few occasions we've had a problem they have picked up the phone promptly without the need to sit in queues. Any problems have always been immediately resolved. We're very happy with the service. "

" An immaculately presented car, just a couple of months old. This was our second rental this year with Budget at Dalaman airport. We will definitely be using them again next year. No issues, no delays upon collection or return, no hard sell of add ons and a really friendly team. They even came back and switched the dashboard language from Turkish to English for us when they saw us struggling to connect our iPhone music! A great experience. On both occasions we been given the exact car we requested, not an "equivalent" model as frequently happens with car hire companies. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

BODRUM, TR - Reviewed by FRANCOIS - 30 August 2019

" The staff at the pick up and drop off vehicle were very friendly and efficient. The staff from the drop off point kindly drove me to the Bodrum international airport. There was two small issues with the car. The 5th seat belt at the back was stocked in the bank and the back sit zip was broken. The car was very efficient and clean. The deposit contribution taken at the pick up point was refunded within 3 days. overall a great experience and the price paid for the vehicle was fair. "

" The staff at the pick up and drop off vehicle were very friendly and efficient. The staff from the drop off point kindly drove me to the Bodrum international airport. There was two small issues with the car. The 5th seat belt at the back was stocked in the bank and the back sit zip was broken. The car was very efficient and clean. The deposit contribution taken at the pick up point was refunded within 3 days. overall a great experience and the price paid for the vehicle was fair. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

IZMIR, TR - Reviewed by MATTHEW - 29 August 2019

" I remain a happy customer (I even booked another car with you today) "

" Better signage on return to Izmir airport would benefit all the hire car firms. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SAMSUN, TR - Reviewed by DAVID - 17 August 2019

" Apart from the lack of staff in Erzurum to receive the car very positive. "

" Good experience helpful staff at Sansum "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 10

DALAMAN, TR - Reviewed by RICHARD - 25 July 2019

" Friendly service from Fox car hire and car very good. "

" Friendly service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ANTALYA, TR - Reviewed by WAYNE - 11 July 2019

" Fantastic! "

" Fantastic company to deal with! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ANTALYA, TR - Reviewed by S - 08 July 2019

" Great no catches !!! "

" very smooth professional and helpful "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KAYSERI, TR - Reviewed by ANIS - 04 July 2019

" Pick up to drop off was hassle free "

" Very efficient as always "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

ANTALYA, TR - Reviewed by OSMAN - 04 July 2019

" Excellent "

" Timely pick up. Friendly staff. Brand new vehicle with less than 10km on the odometer. Good service "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

ANTALYA, TR - Reviewed by GARY - 20 February 2019

" Overall after initial problems on arrival, everything went ok and drop off of the vehicle was fine at the end of the rental. "

" As advised on the voucher a representative should have tracked our flight and met us at arrivals. Nobody there and had to wait for just over an hour for things to be sorted and be taken to collect our car. Lots of phone calls. No further problems once sorted. "

Overall Value: 5
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 5

ANTALYA, TR - Reviewed by ALAN - 30 December 2018

" always use auto europe as I know I can cancel if I need to "

" very good, no hard sell, no problems "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

DALAMAN, TR - Reviewed by RICHARD - 24 November 2018

" Easy hire "

" Easy hire happy to use again "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

IZMIR, TR - Reviewed by MARK - 17 October 2018

" easy to book, good price "

" very easy, good car, good service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SIDE, TR - Reviewed by PETER - 13 October 2018

" Overall excellent "

" This was a very good experience. I was happy with every aspect. The person in charge was efficient, helpful and informative and the car was great. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DALAMAN, TR - Reviewed by ANTHONY - 18 August 2018

" Good "

" The customer care was excellent. The Hertz rep was polite clear and when I returned the car was at the airport within 5 mins of my call. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

DALAMAN, TR - Reviewed by GILLIAN - 12 August 2018

" Excellent "

" Excellent service from start to finish. The whole process went very smoothly. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ANTALYA, TR - Reviewed by JOSEPH - 29 July 2018

" All good "

" Very good and what i would expect "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MARMARIS, TR - Reviewed by MICHAEL - 19 July 2018

" Really efficient service & good price for unlimited km. Generally local car hire companies added a £9-20 surcharge for the distance of the daytrip we had planned. "

" Very helpful. Informed us about how the motorway tolls worked & recharging. Very friendly. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

IZMIR, TR - Reviewed by MARTYN - 11 June 2018

" Simple and easy to use. "

" Very satisfied, thx "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ISTANBUL, TR - Reviewed by TARIQ - 13 June 2015

" You guys are proficitinalls and my reservation was accurate and complete ... thanks. "

" No problems at all. "

DALAMAN, TR - Reviewed by DAVID - 21 May 2015

" The car was prompt at the airport with excellent services. "

" Polite and helpful. "

DALAMAN, TR - Reviewed by BAARRY - 11 May 2015

" A VERY FRENDLY COMPANY I GO TO TURKEY ABOUT 3 TIMES A YEAR AT THE MOMENT IT IS CHANGING I WILL USE THIS COMPANY AGAIN AND SO WILL MY FREINDS "

" SAME COMMENTS AS ABOVE "

BODRUM, TR - Reviewed by DAVID - 06 May 2015

" All worked well "

" Easy to deal with Nice People "