Auto Europe
- North America
- Central America
EVERYCAR SPAIN CUSTOMER REVIEWS
- 2.4
- 2.4
- 2.9
- 3.8
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
EVERYCAR SPAIN Car Rental Reviews
Average Rating for Everycar :
Showing Results 1 to 8
Page 1 of 1
PALMA DE MALLORCA, ES - Reviewed by ANTHONY - 29 May 2024
" You didn't tell me I had to buy further insurance when we arrived, you also didn't tell me who to meet to get the car, so we spent over an hour trying to get help and hung up on numerous times by yourselves. Also we paid for a premium van but got an old scratched up vito van with dents etc all over it. You hung up various times, knew we were at the airport looking for "every car" but didn't have the decency to call back after we paid so much. "
" Every Car were ok, Auto Europe were the main issue and condition of car "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 1
ALICANTE, ES - Reviewed by HOWARD - 21 June 2023
" Got ripped off at every possible opportunity they could find, absolute scam! "
" Got ripped off at every possible opportunity they could find, absolute scam! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
MENORCA, ES - Reviewed by JONATHAN - 25 October 2022
" Please see part 3 above. "
" I got a call whilst going through security at the airport to be told that they would be closed and I needed to email through my passport, DL and credit card details. I then got confirmation just before boarding the flight of what car it was and where it was located with a code for the key safe. Upon landing, I got another email to say it was in fact a different car. The code provided was the wrong code for the safe. Spent half an hour close to midnight trying to crack a code on a safe, definitely not the start to a holiday we wanted. Had no contact from the company at all even though I emailed (as they were closed) to say we'd been given the wrong code. The whole experience was a complete farce. Safe to say, I'd never use the company ever again. "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 9
ALICANTE, ES - Reviewed by IAN - 19 October 2022
" We would like to make a formal complaint as we were unable to collect the car and then told it had been cancelled and given to someone else "
" We would like to make a formal complaint as we were unable to collect the car and then told it had been cancelled and given to someone else "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PALMA DE MALLORCA, ES - Reviewed by JOHN - 04 October 2022
" See above "
" Was given a faulty car, middle seat were not attached to the vehicle. Luckily children were not in the car or they could well have been killed. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 1
IBIZA, ES - Reviewed by JEROEN - 03 October 2022
" Not good. Costed me €70 on taxi's and 1,5 hours of my day. "
" they didn't accept my card, also not the 4 others I had. The guy at the counter told that they lately experienced some difficultes with AE cards. It was nowhere on my voucher or in the confirmation Emails. Also the car i requested wasn't even there and I would get a way less better car if the payment would be done. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
MENORCA, ES - Reviewed by MARIE - 07 September 2022
" Your colleague refused to refund me despite your misleading ad for this service. I will be complaining about you. "
" Misleading ad said that they had a desk at the airport it was only when I received the voucher that it said there was a need to meet in the car park. Long wait for shuttle, when it arrived there were too many of us for it, when I got to the car hire desk we were at the back of a very long and slow moving queue. Having already taken one hour after arriving at the airport and being told it was going to be another hour - that would have made us late for our lunch that we had flown in for so we had to go. Phone number that we were given was never answered while we were waiting for the shuttle "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ALICANTE, ES - Reviewed by MIKE - 19 July 2022
" Smooth transition from pick up to drop off and transfer from and to the airport "
" Easy pick up and drop off "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8