" Frustrated by lack of communication from you regarding my damage claim "
" Not answering phone I am still awaiting resolution of damage claim "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The overall 'full' insurance was excessive compared to other companies. an extra day fee was charged despite the fact I had booked to for the correct number of days. A 'premium location fee' of €136.87 was charged despite the fact that when I booked the rental the agreement was to pick up the car 'at airport'. VAT at 21% was then added to everything. Maybe the terms and conditions for Autoeurope bookings have changed. We were expecting to pay extra for the 'full' insurance but nothing like the amount we were charged. Flizzr were a complete rip-off. "
" A complete rip-off. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" Very unsatisfied about the insurance situation "
" I paid up front for extra insurance which I was informed would cover everything which means comprehensive. On arriving I was informed I only had 3rd party and had to pay extra. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The rental voucher only include 100km millage. This was not made clear during the reservation process. This resulted in a significant extra cost. "
" The rental voucher only include 100km millage. This was not made clear during the reservation process. This resulted in a significant extra cost. "
Value for Money: 2 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I would not recommend FLIZZR as on the website I was quoted, and paid 280E. At the airport I agreed to pay an extra 264E for insurance. But the final bill comes to 632E, an increase of 88E. It seems this hidden cost was some kind of premium for collecting a car at an airport & the tax from the canary islands. Surely this extra cost could have been foreseen. "
" I would not recommend FLIZZR as on the website I was quoted, and paid 280E. At the airport I agreed to pay an extra 264E for insurance. But the final bill comes to 632E, an increase of 88E. It seems this hidden cost was some kind of premium for collecting a car at an airport & the tax from the canary islands. Surely this extra cost could have been foreseen. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" did not get what I booked and nobody to assist "
" I booked an on airport collection, It was offsite. No signs saying this I wasted 1 hour of my holiday "
Value for Money: 4 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Hood "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10