AUTO EUROPE FUERTEVENTURA, SPAIN Car Rental Reviews

FUERTEVENTURA, ES - Reviewed by ISABELLE - 30 March 2022

" Great new company I will use again, highly recommended! "

" Fair price, good service at counter with staff speaking various languages, car in perfect condition, quick and easy pick up and drop off. The only little flow may be that the counter isn't obvious to find but the car park where it is isn't too big so it's ok. I rather look for 2 minutes than use an "in your face" company charging double the price. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by KEVIN - 29 March 2022

" Easy booking, no hidden extras and would recommend "

" Fast check-in and drop off. Offered bigger car for a modest extra price which we took up. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by MICHAEL - 24 March 2022

" Even though Dollar were a disappointment I have a car booked with you in August at Palma de Mallorca , I usually book with you twice a year an will always remain loyal . "

" I did not realise until the receptionist told me that Dollar is the downmarket side of Hertz . She informed me that Dollar cars will be , usually cheaper, older , higher mileage and not always in such good condition, that was certainly the case with our Yaris , a big disappointment compared with the picture on your confirmation of a Clio , I realise you never , ever get the car shown but the elderly Yaris was not what I expected. "

Overall Value: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 5

FUERTEVENTURA, ES - Reviewed by PHILIP - 21 March 2022

" Very good "

" Very good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by MIKE - 15 March 2022

" really good but prices have gone up quite a bit "

" excellent service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by ERIC - 29 December 2021

" All good. "

" Very good, no problems collecting the car or returning it, the young lady was very helpful "

Overall Value: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

FUERTEVENTURA, ES - Reviewed by ALAN - 05 December 2021

" Auto Europe are brilliant- my go to for car hire, good prices "

" The car was badly scratched all over - I had to point out to staff various damage that wasn't in my contract. Spoiled the holiday as I was concerned I would end up paying for damage I hadn't done "

Overall Value: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 2

FUERTEVENTURA, ES - Reviewed by LESZEK - 30 November 2021

" My only complaint is that I did not realize that the company is part of Eurocar . The sign was quite small. Otherwise everything was perfect. "

" The man at the counter was very pleasant and helpful,no pressure to take any extras . Straight forward good service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by MALCOLM - 21 September 2021

" Very pleased with our upgrade to an Audi A3 although more expensive the car was Fantastic!! We had a problem after a few days in that oil warning light came on, I phoned the SOS Number supplied and first of all a tow truck came to our hotel but he said he did not have any oil with him and that another mechanic would come out . Later a very nice young man came and he added the required oil and then checked everything out and spoke with me via the translator on his phone this made understanding him very simple. After this the car was back to normal and helped to make our holiday. "

" On arrival at the Sixt Desk we were told that the car we booked was not available which was a surprise as it was booked and paid for, how ever after a long discussion with Marco behind the desk we opted for an upgrade in the form of an Audi A3 convertable which turned out to be fantastic and made our holiday. Returning the car was very easy to do with a well marked car park and there was a very helpful guy there to take our keys and check it in. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by SIMON - 14 December 2020

" all good "

" all good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by NIKOLA - 13 December 2020

" 24 hour rent. Everything was perfect. "

" 24 hour rent. Everything was perfect. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by VIKTOR - 08 November 2020

" All good "

" I were happy with their service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by ENRIQUE - 27 October 2020

" Very friendly staff "

" Very friendly staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by HAYLEY - 20 July 2020

" Nice new car was received. I didnot get any hassel on buying extra insurance cover. So it was good value for money "

" The staff were very friendly. She didnt push on up selling any extra products. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by WILLIAM - 28 March 2020

" Ver good service - no problems "

" Everything went well and the staff were very friendly and helpful. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by ALEXANDER - 04 February 2020

" very good we will use a next time "

" very good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by LESLIE - 23 November 2019

" good service "

" very good service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 3
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by ALWYN - 06 November 2019

" Used a few times now and had great service every time. Questions are answered very quickly and paperwork comes through straight to in box and contains links to vouchers etc. No hassle hire company! "

" Good vehicle, competitive price and the ability of all inclusive insurance package. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by MARK - 05 November 2019

" Excellent. No problems at all "

" Excellent. No hassle service. Most importantly no hidden costs like when you rent in the UK "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by JOANNE - 30 October 2019

" Very professional and friendly staff "

" Excellent service and good value for momey. Will certainly recommend to family and friends, and will use agin when requiring a hire car abroad "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by GEORGI - 04 October 2019

" Very comfortable for a family car, we did choose Nissan for our holiday trip in Fuerteventura ! Very happy with our choice, whoever goes there should rent a car so you can see the whole beauty of the island ! "

" Very friendly, good quality service, perfect condition of the car, good prices, economy car ! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by DAVID - 01 October 2019

" All staff I dealt with were extremely helpful and pleasant and made me feel like a valued customer "

" We where an hour late landing and the dollar transfer driver was very helpful, contacted the office to tell them not to close as we were on our way. When we arrived at the office the hand over was quick and easy , even told me directions to hotel . "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by KARTIK - 28 September 2019

" Satisfied "

" Comfortable and convenient even though the Dollar office is few mins drive from airport. Shuttle service from Dollar was prompt. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by ASHLEY - 03 September 2019

" Collecting was straightforward and drop off fine. Nice car "

" Simple and easy "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by GARY - 06 August 2019

" Will definitely use Dollar on my next visit to fuerteventura "

" Great service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by JOAN - 31 July 2019

" Good car. All went well. "

" Smooth experience. Would just have liked to be talked round the car a bit before driving off ( ie put your foot on the clutch to start etc). Also, it would have been better if the person handing us the keys led us round the car with the photos showing existing blemishes etc. We were so rushed getting the car that I hadn't realised about the photos until we git to our resort. Apart from that- all good. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by ISRAEL - 27 July 2019

" It was my first time hiring a car abroad and i was expecting a few problems. However it was the complete opposite and it was a smooth experience. "

" The staff at Fuerteventura Dollar were extremely polite and helpful. Couldn't have asked for more. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

FUERTEVENTURA, ES - Reviewed by DUNCAN - 23 June 2019

" satisfactory "

" profesional "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by KALVIN - 08 April 2019

" Great from start to finish. Would definitely use again. The littler Fiat 500 was perfect. "

" Not heard of Interrent before. No issues, professional and a good value car hire. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by NICOLAS - 06 April 2019

" No problems "

" Despite the the reviews it was a good experience "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

FUERTEVENTURA, ES - Reviewed by VINCENZO - 01 April 2019

" Brilliant experience "

" All was fine "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by MICHAEL - 17 March 2019

" As always I book my car rental with Auto Europe , would not consider anyone else. Twice last year and this was the first of three bookings with you for 2019 , thank you. "

" Counter staff were very pleasant but were thwarted by a computer that had gone down so everything had to be written out by hand which delayed us by 45 minutes, but as I say the girls were very pleasant and professional. The VW polo was newish and well presented. The staff handing us the car and checking it in were also a credit to your company, very satisfied and will use Avis again. "

Overall Value: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by JOHN - 02 March 2019

" Easy to book and prompt response to email query about the issues raised above. "

" The Interrent charged €800+ deposit to my CREDIT card even though I got confirmation from them that the amount would be blocked. The refund payment was prompt but there was still a difference due to FX charges (not credit card charges). Also, there was an amount of €13.17 ("Smart Return") plus associated 8% airport surcharge (€1.05) on the Interrent contract that was not made clear by either the Interrent staff or the Auto Europe voucher. Not good. "

Overall Value: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by PAUL - 18 February 2019

" Very friendly desk staff! "

" Very good service and easy to use. The only confusing part was finding the desk at the airport as the confirmation email wasn't clear who we had hired the car with. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by MATTHEW - 18 February 2019

" No problems experienced "

" It wasn't very clear where to go to meet the collection bus as voucher stated go to bays 1-10 but this was a large area so we were unsure of where to go as no signs for Dollar anywhere. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by JOE - 07 January 2019

" We were very happy with the hire and the customer service. "

" Was efficient service and the vehicle suited our requirements "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by PAUL - 25 December 2018

" Always have been pleased with the service and price "

" Good value and service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by JOHN - 24 December 2018

" clean car and in great condition, drop off was stress free. "

" great experience and value for money "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by STEPHEN - 11 December 2018

" Car hire counter in airport and car in airport car park, quick and efficient service with clean and new car as booked for! "

" Very efficient, car was spotless with only 500km on clock "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by MARK - 26 November 2018

" general all was good "

" service was good would have been good to have known how much the insurance was going to cost before hand "

Overall Value: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by IAN - 25 November 2018

" Great value and quality "

" Great value and quality "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

FUERTEVENTURA, ES - Reviewed by MICHAEL - 25 November 2018

" Fast and efficient service. "

" Fast and efficient service. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by DAVID - 24 November 2018

" No problems "

" Car bodywork was quite badly damaged on collection but worked perfectly well and the pickup/collection was problem free "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

FUERTEVENTURA, ES - Reviewed by NEIL - 19 November 2018

" All worked very smoothly "

" Pick-up and drop-off very straightforward. Staff very pleasant and efficient "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

FUERTEVENTURA, ES - Reviewed by PETER - 14 November 2018

" It's car hire. Found it through a comparison site. Pick up was quick, drop off was quick, full to full. All I wanted "

" Slightly hard sell on CDW which no other company have done "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by HUGH - 13 November 2018

" Hassle free "

" Great attitude, no haggling or pushing of extra insurance. On return the car was accepted with no questions asked (I was ready with photographs of small damage to the car when I picked it up but wasn't asked for the proof ). Clearly there has been a change in attitude or direction probably due to the Goldcar situation. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

FUERTEVENTURA, ES - Reviewed by MICHAEL - 06 November 2018

" 10 out of 10 ! "

" The Europecar rep in the car drop off was very helpful. The car had a scratch which I had photographed at the outset. he said he knew each of his cars and confirmed the scratch had been there from before I hired the fiat 500. Very imprerssive and so unlike so many other car rental suppliers, "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by THOMAS - 23 October 2018

" Quick, cheap and painless! "

" Was easily the quickest most painless car hire I've ever experienced "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by ANDREW - 13 October 2018

" Good "

" Nice friendly sales assistant on the desk in fuerteVentura. However it was very sparsely staffed and no one in the car park to inspect the car at the end of the rental. It was very good value for money however. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 7

FUERTEVENTURA, ES - Reviewed by ANTHONY - 13 October 2018

" Have used autu Europe many times and very satisfied. "

" Very friendly and efficient "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by PAUL - 02 October 2018

" Good price and quick turnaround "

" Quick and professional "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by PETER - 14 September 2018

" No queue at counter, staff was friendly "

" The wasn't clean, had some damage but they gave it out as no damage, "

Overall Value: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 7
Condition of the Vehicle: 5

FUERTEVENTURA, ES - Reviewed by JASON - 12 August 2018

" We were very happy with the service, but my only criticism would be. We were told we would be getting a Renault Captur, and we ended up with completely different car. Other than that, we were very happy with the service and efficiency of your staff. "

" We were very happy with the service, but my only criticism would be. We were told we would be getting a Renault Captur, and we ended up with completely different car. Other than that, we were very happy with service and efficiency of your staff. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FUERTEVENTURA, ES - Reviewed by DAVID - 03 April 2015

" efficient service "

" really good service from the airport staff would use them again. "

FUERTEVENTURA, ES - Reviewed by JUSTIN - 01 March 2015

" Easy to book "

" Very long queue to collect car (45 mins) at airport "

FUERTEVENTURA, ES - Reviewed by JOHN - 13 December 2014

" I had no problem - the car I was given was new and obviously in new condition - everything went well "

" in all my circumstances AVIS was very good "

FUERTEVENTURA, ES - Reviewed by DAVID - 26 October 2014

" Your customer care advisers took the time to update me on availability of the hirer at the destination airport and your systems noted flight reference as it became possible for me to convey which reassured me that I would get the car in the event of flight delays (we were flying late in the evening arriving an hour before desks closed). From comments about other agency arrangements I have seen on the internet the link up with chosen hire company is the weak link, not so with your company, from that point I was reassured of your credibility. "

" The staff were most helpful and I took the car I was hoping for (often not the case with other companies). There was no fuss or bother either in collecting or returning the vehicle, car parking at the airport too was most convenient and well appointed. I do always like the 'return full' policy, mechanically the vehicle was also great despite its fairly high mileage. However, a couple of minor concerns ----- it was a little disconcerting to see a damage log for me to have any further I might identify entered and stamped by Avis when I was collecting the car in the dark in a poorly lit car park, I did have a nagging concern throughout in case any were attributed to me. The car was also dirty, driving in the dark with smeared windscreen scary "

FUERTEVENTURA, ES - Reviewed by LESLIE - 13 June 2014

" No problems , happy with car hire, good location at airport and no additional charges "

" Easy to communicate, happy with service "

FUERTEVENTURA, ES - Reviewed by LAURA - 28 May 2013

" It is very good. The car I got was brand new and great to drive. The only thing that is a real problem is how far and difficult to find and get to the drop off place, in the middle of nowhere. Very stressful and I was worried I was going to miss my flight because of the car. "

" Amazing car. The service was slow, very slow. The place where they are based is ridiculous, very difficult to find. I would rather not use the same company and go for one based at the airport so I do not have go through the stress to find it and almost miss my flight again. "

FUERTEVENTURA, ES - Reviewed by MICHAEL - 24 May 2013

" would use Auto Europe again. Clear contract and instructions. Site was clear as to the service and charges "

" Very efficient and friendly staff. Pleased with the service and vehicle. "

FUERTEVENTURA, ES - Reviewed by MALCOLM - 07 March 2013

" Booking process very efficient and good price. "

" Many rental firms are now full car tank empty car tank including Gold Car. I object to this profiteering. On Fuerteventura you would have to drive twenty four hours a day for a week to use a tankful of fuel in a Skoda Yeti! Service ie book in and transport were good. "

FUERTEVENTURA, ES - Reviewed by SARAH - 03 February 2013

" easy to book but no cheaper than other companies due to the fuel cost which cost more than the actual price of fuel and fuel station was only a couple of 100 meters away. "

" i would prefer to only pay for the fuel i use. The fuel tank wasn't full when we picked it up but still had to pay 60 euro's. We didn't use all of that but couldn't get any money back. Would prefer to pick up empty as petrol station was only round the corner. Windscreen wash hadn't been filled and was empty when picked up (i felt it was a way for them to make money not to make it easier for the customers). Passenger window would go down but not up from the passenger control - fortunately the drivers side did work. "