" Overall great "
" Brillianty easy. Customer desk fantastically pleasant. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" 1st class as usual "
" . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Can not fault anything , will be booking again soon. Thank you . "
" Very pleasant, friendly staff at the counter and collection /drop off . Car was very clean apart from windscreen smeary inside but this is the same with every car we collect from any provider :) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" the staff at SIXT are always amazing (counter and pick-up). "
" the staff at SIXT are always amazing (counter and pick-up). "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The staff at Sixt are an absolute gem - therefore I keep coming back. If only AutoEurope would pass on my flight details to them (as my BA flights are never on time). Staff do not complain. "
" The staff at Sixt are an absolute gem. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Straightforward and easy to deal with. "
" Seamless and easy esp after a tiring flight. Staff extremely friendly and helpful. Faultless experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Staff were pleasant and polite "
" was very happy with the service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service and staff "
" It's easy and the guy from the desk very helpful and polite, definitely we will book again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Usually the best value of several suppliers, no issues "
" Hard to fault, all seamless and quick handover and return, up to the usual standard "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Straight forward from start to finish. "
" Great service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" SIXT staff at Larnaca were exceptionally helpful. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" I always use AutoEurope Excellent service really competitive and hassle free "
" Everything went smoothly and no issues Had a nearly new Toyota Corolla Hybrid which was excellent Great service and value "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Car was with Sixt at Larnaca airport. "
" The car was Not in the group I had booked. It was not safe, had spongy brakes, made various noises when driving. Also had a flat battery twice, first time having to wait 4 hours in a car park that closed, so alone and dark!! Arrived at 1am, said was sent to completely wrong location, No office anyone any where near where I was staying, never ever again "
Value for Money: 2 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 1
" Very friendly and efficient "
" Very easy to use, very clear "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe are a great broker but the quality of the vehicles being provided here is low. "
" Experience was all very good but I'd taken the time and paid more for the option of a particular car. On arrival that vehicle was not available at all and the alternative was the same size but incredibly basic with no features. I'm not daft I know this is often the case that you don't get the same car but this was miles off. The car ran out of washer fluid on the first drive. Next morning the tyre pressure warning came on. Topped up all four tyres which were all very under inflated. Car had a number of bashes and scrapes. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Brand new vehicle and both the pick up and drop off were excellent. "
" Excellent experience. We were given a new car in excellent condition with only about 2,000 miles on the clock. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" the whole process was very easy with no issues. the condition of the car was good except the key fob did not work, the tyres were worn and there was a few dents in the bodywork "
" the whole process was very easy with no issues. the condition of the car was good except the key fob did not work, the tyres were worn and there was a few dents in the bodywork "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Both pick up and collection were very quick and easy. Very pleased. "
" .Easy to arrange the hire. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Faultless. "
" British Ex-pat dealing with us did make it so easy and quick. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As good as it gets "
" Get your car are part of Sixt and are one of the best at Larnaca, all went well, no complaints at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I should have been told of car double booking but in the end it was sorted "
" I was asked to upgrade my car for extra money.i said no thank you. The assistant asked again I politely declined again.i found out later car was double booked not happy with those tactics "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 7
" Car had several marks and scratches on collection. On return to Sixt thought they were rather fussy, seemed they were over keen looking for more damage. I had purchased full insurance "
" It was a sixt car. It was very clean but had several areas of damage "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 5
" All good. "
" All staff very helpful......car was only 7/8 full......I had to point that out......is my only comment. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Was good 4th I've had this year with get your car "
" Car was handed over with a screw in the tyre was on the photo of the car supplied back sixt not a very good advertisement of a vehicle to send some one out with a hire car & sending them a picture of the fault "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
" 5 days into our 21 day hire we had to fly home as father was dying, auto Europe refused to give any refund very very poor "
" Get your car we not an issue "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" People were very polite and accommodating "
" Very smooth "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Car plus replacement car both had electrical faults. Both were 6½ years old. Hire cars of my family from other companies were 2 years old. Charged me for crash surcharge even though their own agent had already claimed on the third party's insurance. Then would not refund the surcharge and withheld part of it without informing me. Then became aggressive when I wanted to complain. "
" Atrocious and aggressive customer service and after care. Would not let me complain nor provide details requested to support my complaint. Hid behind booking agents rather than deal with complaint. "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 7 Condition of the Vehicle: 5
" Bad choice of given vehicle - not what i selected "
" I checked all the vehicles available on the website before booking and chose a small SUV being best suited. The car selected at Larnaca was a KIa Stonic hardly the best of vehicles for me and the family. The vehicle was too low to the floor and gave me a bad back, accessing the childrens baby seat was troublesome with the vehicle being so low. Not the right vehicle for the family - sorry. A Kia Stonic is not an SUV. "
Value for Money: 2 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" I was disappointed that the car wasn't in ideal condition. I did not have any bumps with other cars of obstacles but both the front 2 panels came apart from the main panel. "
" I don't understand what this question is asking. So have not scored it maximum "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Autoeurope almost always offer best value, I have used them many times and would recommend to anyone. "
" The value brand of Sixt, everything is Sixt, just the cars are a little older, no complaints at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service, great car, definitely recommend. "
" Very easy pickup process. Car was only 3 months old and a great car to drive. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good experience. No problems. "
" Smooth service. Quick. Car thoroughly checked and handed over. The South African manager was delightful. SO FRIENDLY. We have already booked next year as have my adult children. Reasonable prices. Full to full which is good. Many thanks. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" For some unknown reasons they said my credit card kept getting declined although working. So had to pay an extra insurance charge as would not accept the 2 nd drivers card. So paid both AutoEuropa and sixt for insurance. Cost me an extra 175 euros or was not allowed to get car and at 11 pm with a drive to apartment was tired and not happy so paid. "
" Poor car from what have had in the past with the same company "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 4
" Comments as above as I'm not sure whether you or the car hire company were at fault! "
" The only problem was the car hire company had your e-mail address listed and not mine and it proved impossible to change so I did not receive the confirmation of any damage with pictures when I hired the car or the receipt to say I had returned it with no problems. Both went to you which was rather disconcerting. I manually wrote down my e-mail address for them but I still received nothing. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Great service and friendly staff "
" We were late collecting the car due to delayed flight, arrived at 22.50 but the service was excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Overall experience was fairly good. "
" Picking up the car was a slight delay, as it took the staff 10 minutes to find the car. After leaving the car park we found a sticky drink had been spilt in the cup holders and in the power socket, which had blown the fuse so we could not use the Sat Nav. I replaced the fuse myself as this was easier and quicker than trying to get it sorted out with Sixt. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 6
" Easy stress free experience definitely next time. "
" Pick up from the terminal was easy quick and hassle free, it took 10 mins max and we were away. Similarly taking the car back to.Sixt was hassle free. I would use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent "
" Great service & price "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" As said I have had plenty of cars and usually they are spot on. I just think this one was a bit tired and past it "
" The condition of the car was not the best. Holes in the bumper, panels different coloured where they have been replaced. Etc. I believe the car 7 years old. I have had plenty of cars from you, but this was the worst. Also I wish Paphos airport would make the drop off in the 1st car park, instead of having to wait for taxis and others dropping people off at the entrance and we are added to the queue just to get through to drop off car. Surly they don't want us adding to congestion? "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 3
" No problems "
" No issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Won't go anywhere else from now on. Great service "
" Fantastic as usual "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I do recommend Auto Europe to friends and family because they are almost always best value. "
" For a budget hire brand hard to fault. Operated by Sixt, just as good as they are. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good. "
" I was expecting a better car from SIXT. I mean a car in a better condition. However, it ran well and did not give any trouble. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 6
" Auto Europe was great to use at a reasonable price "
" Everything was good with service and customer care. Good location at airport. Car was of a poor condition "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 2
" Swift collection and drop off. Thank you would use Sixt again. "
" Great service and car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto europe is accountable for how the car companies that it mediates behave. "
" Keys got locked in the car. Rung the emergency number of the company. Was told that it is impossible for the keys to get locked in the car, but I had to ring and arrange someone to come and unlock it and pay 120 euros. When I said I was not happy and wanted to escalate was told to email the company and someone would look at the email 2 days later! "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" Very poor overall. "
" First car I was given was not roadworthy. There was a problem with the car steaming up, just wouldn't clear, went to open the drivers window and it stuck down, the button was broken. Plus the overall condition of the car was dreadful. Dangerous. I had to make 4 very long phone calls for sixt to agree to change car, but I had to drive back to the airport, only to give me exactly the same car in marginally better condition. "
Value for Money: 2 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 1
" Auto Europe was by far the cheapest for my Cyprus car hire "
" No queues to get the car keys. No pressure to purchase any additional insurances. Car was clean and quite new. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Same as above everyone was helpful, polite and informative "
" Easy to find at the airport, the staff at reception were really helpful and informative. Gave excellent instructions, the car was clean and perfect for what we wanted. The staff at pick up and drop off were good, polite and helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Wanted norepinephrine money at rental desk "
" Wanted more m9ney at rental desk "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 4 Condition of the Vehicle: 4
" As above, probably wouldn't hire from you again. "
" Counter staff were lovely, as were staff at car kiosk. The car however was very poor. Very old and high mileage, parcel shelf in boot did not lift up. Electrics very bad, headlights went off when i used the indicator, very dangerous at night. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
" Well done Auto Europe "
" Very smooth process at Paphos airport very little waiting time for both pick up and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Overall a smooth and easy process. "
" v smooth and easy process. Friendly staff. Cars well located next to airport. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Paid xtra for insurance but rental company tried to get me to pay more "
" The car hire experience ran very smoothly "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Not to good at Lanarca airport due to the lady on the Sixt desk trying to get more money out of me. Disappointed with her as others were too as all she wanted to do was to get more money from people. I offered to pay the extra for the hours rental but was told it would not be possible but it is possible for the duration of the hire!!! Awful "
" We were early so the lady at the counter said "your car isn't ready so you'll have to wait". However, if you want to pay €3 a day extra which would mean an extra €57 for the hire, you can have a car now! Or if you want to pay an extra €7 a day, we can provide you with a larger car, this worked out at an extra €133. But my car isn't ready? She replied that's correct, so I asked why is there two other vehicles ready if I pay extra and not my one? She explained this was company policy and I can't wait for one at the time I ordered it for!! So I waited the thirty five minutes and was given a Skoda Fabia which was a bigger car than I'd paid for. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Excellent, car was easy to pick up, car was as advertised, clean tidy and in good condition. Staff were friendly and helpful at pick up and drop off. Great experience "
" Very efficient pick up , would recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" In the future I would use other rental companies that I have used before as I know I have experience a higher standard in customer service and very helpful at the rental desks in Pathos! This experience has put me off going through a third party provider for a rental car. "
" Arrived at Pathos in the evening around 8.00pm on the 31/05/2023. I approached the Sixt rental desk and started the process of collecting my pre-booked car through Auto Europe. The woman on the desk asked for a credit card for the main driver, I explained that as the main driver I did not have a credit card in my name only my debit card but my partner had their credit card with them and asked could we use this to hold the damages payment of 1000 euros. I was told very rudely and abruptly by her that I needed the credit card in my name as I was the maid driver and that a charge of £80 would be taken from my bank account to use this as the hold up to 250 euros. I explained that when booking through Auto Europe via the internet during the booking stages it did not state that the main driver needed a credit card or that charges would occur if debit cards are used. This information is stated once you fully complete you booking, payment is taken and this is stated during the last step when you receive you emailed booking confirmation. The clerk at Sixt was very unhelpful and rude towards me and my family which is very frustrating. I explained that I had rented cars before a Pathos yearly and that other car rental companies have taken credit cards from my partner before without any problems or additional charges. With reluctance I was made to pay the £80 to Sixt otherwise they would not allow me to collect the rental car. Very negative experience! Since returning back to the UK I have double checked the Auto Europ website and nowhere does it state that the main driver must have a credit card it states: WHY BOOK WITH US No Credit Card Fees No Cancellation Fees up to 48h before pick-up No Amendment Fees up to 48h before pick-up 24,000 Pickup Locations Worldwide Customer Service Available 7 Days a Week on +441233225114 Car Hire Since 1954 Best Price Guarantee "
Value for Money: 4 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 3
" staff lovely but very poor quality car and expensive "
" Sadly car hire in Cyprus has become a complete rip off, whilst the staff in the collection booth were smashing the price of the car and the age and condition of the car was poor, i visit Cyprus at least 5 times a year hiring a car on each visit, there is absolutely no loyalty offered by any of the car rental companies so have to do a complete comparison search every visit "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
" See above "
" Efficient process for pick up, drop off. Car was old 6 years plus had lots of small dents scratches. Gear box and clutch really heavy so a bit dissappinted "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" 5***** "
" 5**** "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I felt that when I returned the first car due to the air conditioning not working the gentleman i returned it to was very obnoxious and condescending as he wanted me to fill the car up with petrol. If I was given a perfectly good working car then I would have returned it filled up like I did when I returned the second car. I had to take time out of my holiday (2 hours) to return the car. "
" The first car the air conditioning did not work properly but I only noticed on the second day due to picking the car up in the evening. The second car apart from a few scratches it was ok "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 5
" Rude,obnoxious staff "
" Not great service. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 7
" Car was in great condition and really clean Quick inspection after drop off at airport and again very efficient "
" Quick efficient service at airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Just about as good as it gets, no issues or delays anywhere in the process "
" Prices are still high, but very good value for an older car from Sixt compared to other suppliers "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No problems "
" Staff good "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" I am a wheelchair user and my wife is the driver, they helped us by delivering the car to the arrivals site and upon returning the car they were very helpless in getting us to the departure terminal and requesting assistance for us. "
" The staff in Larnaca airport were very helpful. I will always use this company. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy and efficient booking service. Great value for money "
" Friendly and polite staff. Very experienced and a pleasure to meet and deal with "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" Quick and easy when using the website to reserve the vehicle. "
" Satisfied with the staff at larnaca airport with the pickup and drop off of the vehicle. The condition of the vehicle was disappointing due to the number of damage to the bodywork these were all logged when I picked the vehicle up (photos). Also the vehicle could have been valeted better. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
" Very happy hole experience was very good "
" Very happy picked the car up very quick very helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" . "
" GREAT SERVICE AND VERY COMPETITIVE PRICING "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No issues, would definately book with AutoEurope in the future. "
" Everything went according to plan. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Quick and easy collection and then drop off at the airport. Each staff member was friendly and courteous. "
" Quick and easy collection, especially as it was at 01.30. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was very straightforward. And the guy I dropped off the car in the car park was very friendly and helpful picking up the car and dropping it off "
" It was good, the only thing was they wanted to hold €1000 security deposit off my credit card which was fine but when I booked it it said it was going to be €900 as it said in my voucher. It wasn't a problem for me but it might be for someone else "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to pick up and drop off. No problems. "
" Easy pick up and drop ff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" everything was okay "
" everything was okay "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Perhaps due to the very good rates the extra insurance is what helps their margins but this causes long delays in seeing customers , also why is everything still on paper and long winded , unlike the collection and drop off which is all done with no fuss and on PDA handsets "
" When arriving at kiosk was met with a wait of 45 mins , this was mainly due to the 3 staff using the usual selling tactics of the extra insurance "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
" great as usual. "
" Great service again with no issues and best prices. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Simple and easy "
" Good value "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" NFTR "
" As usual a smooth service. The counter staff member was excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" When dropping car of everything was ok full tank but a week later you take €20.11 out of my account "
" When dropping car of you say everything is ok full tank and then a week later you take €20.11 out of my account "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Friendly staff a desk and "
" Only problem is that when I booked the car I get a quote. On arrival I was charged extra because of my age even though I I declare my age before I get a guote "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 7
" Another good deal from Autoeurope. Used them consistantly for nearly 20 years now. "
" Friendly well informed counter staff Quick service smooth pick up "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very please, excellent service and will be returning as a customer "
" Very easy, quick and straightforward "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All very smooth "
" Great service, great price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" a "
" a "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Car was just about except able "
" The car was old and in need of a good service was running so lean it was not smothe to drive had scratches and damage all over and the brakes where very noisy sounded like they was worn out apart from that it did the job "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
" Easy process "
" ? "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good experience "
" It was a straight forward experience picking up and dropping off the car. The car was very good, in good condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very efficient and friendly staff. Would recommend "
" Very handy in airport counter and car waiting just across the way "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Cheap and a little cheerful "
" Car of poor quality but you get what you pay for "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
" Overall a great experience. "
" Excellent car hire from pick up to drop off. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Poor quality car "
" Very old poor quality car, damaged, no usb sockets, very tired and well past it's change date ! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
" Booking process very easy. Happy with experience. "
" Pick up at the airport was a bit slow as there was a queue with only 2 staff on duty. They were efficient, however. Drop off was quick and efficient. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Polite staff easy BlackAngel oozing in and return "
" Car was clean and economical "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe have always offered a good price for car hire "
" It was a good service offered but the car I received had seen a better day, lots of scratches and marks on the bodywork and it was a very difficult gearbox. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
" Happy with AE just not sixt "
" Service at the desk was appalling "
Value for Money: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" All excellent apart from not having a manual car but given an automatic, not what I ordered "
" The overall experience was very good, however I ordered a manual car but was allocated an automatic which I don't like, after a while I picked a manual car which was cheaper but was very happy with it overall "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No problems with any aspects of hiring the car and picking it up "
" It was quick and easy and painless "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall satisfied with quality of service "
" Pick up took over an hour due to larg que at pick up counter , pick up should not have to be tiring after a flight . Drop off was far easier "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" easy and no hassle "
" very easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" . "
" . "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" very positive experience but shows value of proper examination of the vehicle prior to taking keys "
" one area of damage to the vehicle not recorded on the collection sheet "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" No issues with the service at the airport all very good. The general state and quality of the car was poor. 7yrs old for a hire car with a big company is somewhat surprising. It had a lot of wear and tear. "
" All very good and smooth experience "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
" the whole process was simple and efficient "
" x "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" ? "
" ? "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" See above "
" I was not happy to pay the holding insurance fee as I'd already paid for comprehensive insurance Also the pick up and drop off changes reverted to standard when I made a change to the booking and unfortunately I didn't realise so I had to return to the airport a lot earlier than necessary- there was no flexibility with the counter staff I collected the car at 17.30 but still had to return it at 11 am "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 7
" Friendly staff, easy booking "
" Nice solid car, everything worked, comfortable ride "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied "
" Easy & efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience "
" Great company to deal with have used several times "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" See box 3. "
" I had a puncture and the spare emergency wheel had a flat tyre when I tried to fit it! Utterly disgraceful, a hazard and totally unacceptable. The counter staff were not interested at all when I returned the car and were only interested in ripping me off for the puncture. DIABOLICAL!!!!!!!!! "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 1 Condition of the Vehicle: 6
" Auto Europe is great for comparing hire car prices and I had no issue booking the car we needed. "
" Get Your Car obviously have a deal with Sixt as we picked the car up from the Sixt desk, which was really convenient in Larnaca as it is just outside arrivals and there was no queue when we arrived. The car park is also just outside the airport and the car was waiting for us at the Sixt kiosk in the car park so we didn't have to go searching for it. The lady on the Sixt desk spoke excellent English and was really efficient. However, there was a lot of upselling - apart from the usual additional insurance offers, she tried to convince us to upgrade the car saying it was not a very powerful car. We refused and the car was actually really good so there was definitely no need to upgrade. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" The best prices I have seen for car hire in Cyprus. Used various companies over the years but I think I will stick with this one providing prices don't increase substantially "
" Very efficient, great prices. Highly recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good value for money "
" Quick and easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" The way the car ran was not up to standard. I ordered an automatic, which it was, but driving away from starting it felt as though there was poor clutch control and the pull away was not at all smooth. Also the revs were very high when driving slowly and it stayed in too high a gear for too long which meant the engine was racing. I didn't need to use the wipers until our last day, fortunately, as they could do with being replaced. They didn't clear the screen properly. "
" Booking, picking up the car and dropping off were all achieved very easily. The way the car ran was not up to standard. I ordered an automatic, which it was, but driving away from starting it felt as though there was poor clutch control and the pull away was not at all smooth. Also the revs were very high when driving slowly and it stayed in too high a gear for too long which meant the engine was racing. I didn't need to use the wipers until our last day, fortunately, as they could do with being replaced. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Get your car ( sixt) very good and easy to deal with. "
" Fast and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy "
" Easy and stress less! "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nightmare.! "
" Already written a report.! We had an intermittent Fault with our seat Belt Warning Light it would constantly Beep.! We explained this to Sixt they were just Not interested.? "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 1
" unroadworthy vehicle as i said had to get it changed "
" i have emailed my complaint . after having to pay another £114 we got a car that wasn't roadworthy and had to get it changed on our 2nd day "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 6 Condition of the Vehicle: 2
" Arrived at airport and went to desk, be awareness that you will need enough funds on a credit card to block out for the security deposit. €900 for the insurance and €100 for the fuel (has to be returned full). The pick up and drop off we're seamless and the staff polite and helpful, we booked a C2 category car and were assigned a Kia Rio which was a good runaround for our two week stay. "
" In essence this is SIXT offering a discounted service. So same experience you get using SIXT, only cheaper. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to book with AE, it would be nice to be able to see that "GetYourCar" was a brand of Sixt and not some independent small operator "
" Very efficient, nice people, very helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Good value but nobody at drop off to ensure that everything hing was fine. "
" One or two minor faults but nothing serious and nobody there to drop off to. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 5 Condition of the Vehicle: 8
" Easy, quick and very competetive "
" Excellent service. Polite staff, quick service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Again to repeat, all good with everything except the so-called disinfection fee. This is taking advantage of the covid virus to sneak in an extra charge. The car should be cleaned every changeover anyway! "
" Just one complaint. They insist on charging a 'disinfection fee' at pick up. This is the second time this has happened with Get Your Car (Sixt) - I also rented a car with them in August. This should be declared upfront when making the booking. It's not a lot of money but if the quote on screen says 'all inclusive' then there shouldn't be extras to pay at airport pick up. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Awful. I visit Cyprus regularly as I have a house there but will not use company again. Will be notifying trip advisor when time permits. "
" Car parcel shelf broken. Interior light didn't work. On return car condition was ok but agent claimed we had been smoking in car. They have fined me €100 I have my solicitor in England dealing with this and have notified Cyprus police as a theft "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 2
" Awful. "
" Awful. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Overall, the staff were very quick to change the car when I reported a fault. "
" Due to lack of staff at Paphos Airport there was a lengthy delay in getting our car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Straight forward "
" car was clean , powerful and worth the money "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was handled well allowing us a trouble-free holiday. "
" very efficient and very reasonable "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to use and competitive price "
" We picked the car up and having gone 5 miles there was a horrible scraping noise. Took it back and the man took the keys drove at high speed around the car park gave me the keys back and said there was nothing wrong. I got my phone out looked under the car and the floor pan was loose and flapping around I took the picture and told him what the problem was. He was very rude and after some time brought us another car no apology just an abrupt heres another car and sign here. Zero customer service the worst experience I've had picking up a hire car ☹☹☹ "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
" Smooth transaction, easy pick up and drop off. Nice vehicle. Would use again without hesitation. "
" Perfect. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall a great experience. Very friendly staff and great value. "
" The gear box on the vehicle was terrible. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Really good service, no queue, both lads at the counter were great. No hard sell. Even the chap that gave me the keys was cheerful. "
" Quality service. No complaints at all. Quick, efficient, friendly and no hard sell. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The whole thing went well from start to finish- no issues "
" I wanted a cheap reliable rental and this ticked all the boxes. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall we were very satisfied. The standard of car was good and we were pleased with low rental cost. "
" Very Happy! We had occasion to email and received a satisfactory reply very promptly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good counter staff "
" The desk staff are very patient "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All very good and professional "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As described above- easy pick up and drop off, on airport site, reccommended "
" I got a great deal online for cheap car hire. Everything was quick and straightforward. Staff were friendly, especially the woman on the desk. Overall, a good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good experience as always with Get Your Car. "
" Not the first time I've hired in Cyprus with Get Your Car (Sixt). Cars are fairly new, good condition. They have never tried to accuse me of any pretend damages unlike some rental companies on the island. They are not the cheapest but it's peace of mind. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I would use them again. "
" Very easy to book and the service was great. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" lovely car and very reasonable price "
" A very good service. I am super satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Accidentally chose a car without air-con which wasn't ideal with a small baby so I was made up when our car arrived with air-con so didn't need to upgrade, sadly the air-con didn't work, didn't realise this until we were quite far away from the airport. Being late in the year it wasn't a huge problem and it was probably my fault. The rest of the experience was excellent, a car for 3 days £18 and provided by Sixt, will definitely use again "
" Easy to book, sounded too cheap to be good but I was wrong, excellent price, good car and excellent service by Sixt "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" Very happy with service. "
" Very happy with everything, all went very smoothly, would use you again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Staff friendly and efficient. Car was very clean. Will use same company again. "
" Staff friendly and efficient. Car was clean and the check over was thorough.will use them again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The trip completed anyway, but blackmailed in evening hours, and you have to pay just to leave... "
" Booked with AE., full to full tank, and they do not care anything about AE, you have to pay extra for something you already paid, and they assure you will be refunded by AE, silly thing. The scam is they give you bigger, older car, with bigger tank and try to sell you fuel (full to empty) and you can use max. 1/3 of it and leave them the rest of the fuel. The car itself 9 year old, refinished repainted, obviously has been damaged with very old and weared interior... Scam "
Value for Money: 5 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 2
" I looked and compared cars for a while before booking. ONLY after I had paid could I print off the voucher and, since I don't have a printer, my son brought it with him when taking me to the airport. Imagine my shock when on arrival I was offered air conditioning at a rate of 12 euros /day for 21 days! THIS WAS MORE THAN THE TOTAL HIRE COST HAD AMOUNTED TO!!!! ABSOLUTE RIP OFF AND I WILL BE MAKING A FORMAL COMPLAINT. "
" I looked and compared cars for a while before booking. ONLY after I had paid could I print off the voucher and, since I don't have a printer, my son brought it with him when taking me to the airport. Imagine my shock when on arrival I was offered air conditioning at a rate of 12 euros /day for 21 days! THIS WAS MORE THAN THE TOTAL HIRE COST HAD AMOUNTED TO!!!! ABSOLUTE RIP OFF AND I WILL BE MAKING A FORMAL COMPLAINT. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" Fine, car was good "
" Fine will use you again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No comment "
" No comment "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" So easy from booking online till drop off at end of holiday "
" Easy to find and staff very friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Simple and easy rental "
" Really easy and quick rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Satisfied "
" Nice car, and good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" fast ,uncomplicated booking procedure , no hidden extras ,will definitely use again . "
" fantastic ,efficient service from start to finish . Will definately use again ! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" as above. The staff knew full well that they did not have a Citroen C3 only CMax and whilst it was most welcome to get upgrade , they should not have tried to sell me the upgrade which they knew I was to get for nothing! "
" A little upset that I was offered for more money an upgrade and after much thought declined and still received the upgraded car. This meant that staff were trying o get me to pay for something that in any case was set aside for me. Not happy "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All covered above "
" Decent enough car but always have to battle at the desk for the car we ordered, try to palm off lower grade car and then get you to upgrade. Very annoying. Air Con was not as good as should have been (annoying in 35 degree sun shine) and I had to take back as the battery died, 50 mile trip there and back with no fuel compensation. Other than that all ok "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 5
" Good service "
" Car was very clean, the man that passed the car to me took time to highlight every dint and scratch so that there was no risk of me being unaware. The wheels were even lacquered. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" auto europe was straight forward and i di recommend the site to a fellow holiday maker whilst in Cyrpus "
" My car from sixt was a skoda which wasn't what i was expecting. However it ran ok till 10 days into my hire, when an engine management light came on whilst driving on the motorway. I parked the car up as soon as we got home and called up to inform. At first i was asked what i had done to it, and after i reiterated my point i was offered a swap, which meant me driving back to the airport. I was then told my skoda was ok to drive which i refuted and was eventually given a better class of car which was suitable for the rest of my hire agreement. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" It was great. Will always use auto Europe and Sixt in future "
" Perfect experience. Helpful office and I had to extend the rental period, they couldn't do enough to help.paphos airport office and Limassol "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Ok "
" Why did I have to pay insurance to sixth as well as your company. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" I will not use this service again. Very unhappy with the lack of good will gesture or a full refund. I am now short by £100 and never had a car despite different options offered by us to the pick up desk. Absolute lack of help via email resolution centre. Very unhappy and poor service. "
" Very poor service, even with different offered options to the desk. Poor response from service email for complaint and absolute refusal for a refund or any good will gesture. We did not have a car our whole holiday. Very unhappy and have lost £100 of my money! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Great value for money - car was in good condition generally and pick up and drop off was quick and efficient. "
" see below "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" I wouldn't use Auto Europe again or any such agent just another scam to get money out of holiday makers "
" I paid for a full waiver on this rental but when I got to the pick up from Sixt I had to pay £223.00 because I don't use credit cards, the agent said the cover you provided was insufficient and I had to take their cover which is none refundable so I am not very happy with this extra expense "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to book online "
" Staff at both counter and drop- off were very efficient. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" All positive "
" All worked well but the fuel policy is unfair booking through you as full to empty instead of full to full with other suppliers. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" well as stated above , i was not happy about the extra charges or the petrol situation "
" no air conditioning which is ridiculous in a hot country so had to upgrade then was asked to bring car back with a empty petrol tank, and had to pay for a full tank of petrol which i have never in all my many dealings with auto car have ever been asked to do and when i returned the car the person who checked the car was totally shocked that i had been told to bring the car back with an empty tank . I feel this is another way to make money and not safe for passengers who could well run out of fuel . not satisfied at all . "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" Good value and no hassle or problems. "
" Straightforward-especially checking condition of car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" see 3 above "
" A very easy to use service, from desk in the airport car in the airport car park to a very straight forward return in the airport car park. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The staff were very unhelpful and arrogant. All they wanted to do was give you the keys and a signature. Very abrupt both on pickup and drop off. Car was good but not full when I picked it up and should have been full. The staff did not care as all they wanted was to get you away. "
" The staff were very unhelpful and arrogant. All they wanted to do was give you the keys and a signature. Very abrupt both on pickup and drop off. Car was good but not full when I picked it up and should have been full. The staff did not care as all they wanted was to get you away. "
Value for Money: 9 Efficiency of Counter Staff: 3 Expediency of Drop-off: 3 Condition of the Vehicle: 5
" Smooth easy booking and professional staff , car in good condition. "
" Very professional friendly at Sixty desk. Ease of booking good and smooth process and reaffirmed my confidence in care rents after previous experiences of another rental firm "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very please. Always book with AutoEurope. It's second to none. "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No further problems "
" Disappointed at being discriminated against and having to pay aged driver levy. It's the young inexperienced drivers that should be penalised. In future I will look elsewhere for my car hire. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" None "
" None "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Best experience! "
" My experience was just amazing! Giving a high deposit was really scarey at first, but i got it stright back after 48 hrs! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good, clean car. "
" Car was fine. Counter staff was very rude. We had an issue with credit cards. Had to add on a driver to use their card- which is fine. However because we didn't want to pay extra for £0 excess the staff member made a snarky comment saying "if you're happy to risk crashing that's your problem". Not professional at all. Rest of the staff were great. Drop off staff were very quick, friendly and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Car fine, experience- would not like to repeat during Bus strike "
" unable after mixed messages prior to leaving UK about car delivery and collection from hotel, had to get taxi to airport (30 euros) as no buses and return cost 1.50E by bus. Feel I have been ripped off. if your firm had said from the start NO delivery or collection I would not have booked Pafos Airport "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 1 Condition of the Vehicle: 10
" Staff very nice and polite "
" On arrival 5 mins walk to get the hire car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" X "
" X "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was great! Just one suggestion - I returned the car very early in the morning when the office was closed, so no one was there to do the clearance. This is fine. However, it would be nice to receive a notification once this is actually done, so I don't have to worry and call, and write emails asking why the preauthorization on my card is still there a couple of days after the car has been returned. By the way, please disregard my information request that I sent previously (Voucher #4673900). "
" Great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Was my first booking with Get Your Car and I am very pleased. The price was very good and the rental company they cooperate with was extremely professional. The vehicle provided was almost brand new and in excellent condition. "
" Was my first booking with Get Your Car and I am very pleased. The price was very good and the rental company they cooperate with was extremely professional. The vehicle provided was almost brand new and in excellent condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" - "
" - "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As 3 above "
" I am concerned and disappointed that I have not yet heard of the release of my holding payment of 880 Euros and the deposit of 100 Euros - please ascertain what is happening as I should have some form of statement by now please "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" Very quick to pick up and drop off. Excellent condition and value for money "
" Very quick to pick up and drop off. Excellent condition and value for money "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very Good value "
" Very Good service "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" Very good "
" Very smooth operation. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very nice and friendly staff - quick and professional service ! Thank's :-) "
" Very nice and friendly staff - quick and professional service ! Thank's :-) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Please let me know you freed me of 900€ block "
" Over a week passed and still havnt received a confirmation of unblocking 900€ you blocked when renting the car. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 10
" Received a considerably cheaper care than the one arranged - booked Skoda Fabio 1.4 - got an old Kia Rio 1.2 "
" Received a considerably cheaper care than the one arranged - booked Skoda Fabio 1.4 - got an old Kia Rio 1.2 "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" Would definitely use again "
" Very fast service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Perfect! And a service I'll definitely use again. "
" Seemless process and painless experience. Face-to-face engagement was excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Upsetting "
" Not able to collect as I'd forgotten my driving license- no flexibility to change to my partners name unless we made a new booking at 3x what we had already paid "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Nice staff, answered all my questions and guided me with very good English "
" Nice staff, answered all my questions and guided me with very good English "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Over all very good. Nice newish clean car. Very reasonable rate. "
" Long que, and slow staff. Some constumers ask the most stupid questions. "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have used Auto Europe for several years and have never had a problem that wasn't resolved quickly and satisfactorily. "
" Hassle free "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Ease of collection; pick-up and drop off. Excellent "
" Excellent and will use again! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I would use them again. "
" So easy. I would use them again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" as above. All excellent. "
" All went superbly - it's very important NOT to have counter staff who continue to try to sell you extras which you expressly don't want. Here, at the Paphos counter, the staff are wonderful. Just first-rate! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent all round experience "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" A terrible experience... Totally ruined our holiday "
" Car was a load of rubbish "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Vehicle was clean and drove really well. Air conditioning appreciated :) "
" No hassle professional service from all staff involved. Thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" my only negative comment is that the car was 6 years old and a little lacklustre...but the pickup and dropoff was excellent!!! I do feel the cars should be newer and have the associated technology/accessories - ie no USB port is completely unacceptable!!!!! "
" my only negative comment is that the car was 6 years old and a little lacklustre...but the pickup and dropoff was excellent!!! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Always been good "
" Bit disappointed, picked up the car full with 550miles in fuel when I dropped it off I had 600 miles of fuel but the guy said it wasn't full so I had to go to petrol station ,which you had to pay first (Minium was€10)the car would only take €2to fill .not a Great end . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 10
" Not the best hire company I've delt with "
" Made a mistake booking from midnight instead booked from 12 midday offered nothing from counter staff had to get taxi to hotel until next day and taxi back to collect car. Credit card denied because of fraud linked with care hire company had to phone to have card activated "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" The experience was shit and I'm glad I won't have to deal with them again. However, you all gonna hear from me again if they decided to take even one cent from the 900€ deposit I put. "
" First of all, the person at the desk, Roxana I believe, seemed really annoyed, like she wanted to be anywhere than here dealing with me. But it's fine, we can all have a bad day. That's not what really matters. What matters is that she asked me 800€ deposit for the excess plus 100€ deposit for the fuel. So I'm basically supposed to have at least 900€ on my bank account plus whatever I intend to spend during my holidays. The alternative if i didn't want to was to pay her 12€ per day (a total of 60€) for an additional insurance plus still the deposit of 100€ for the fuel. Should i have known this was going to happen: 1. I wouldn't have taken my insurance with you. 2. I wouldn't have booked with them. Then she asked me if I wanted an automatic car, a Nissan Tiida for 5€ more per day. I said no. When we go through my contract, she tells me that the car is a Nissan and is automatic. I tell her that I didn't want to pay for the automatic car, she told me that no, the upgrade is free. So I thought "great", but thinking about it, I got the exact same car than 5min before she was trying to sell me for an additional 25€... I've seen more in terms of honesty. I then go up to find my car, it was a Nissan Tiida Sedan first génération(2004-2008). Google it. My first feeling when i saw the car was "fuck, how old is that car?". Plus I came from a small car (handy in a country you don't know, to a massive family car that will be a pain to park and manoeuvre). But a car is a car, we check the car together, they had missed lots of scratches (which isn't surprising considering the state of the car), I get in, the left mirror isn't working. I can't adjust it. The guy comes and does it manually for me. I check the windows, the left window isn't working. So it's too much for me, I'm not paying that much for a shit old car that doesn't work properly when there's plenty of new cars around. So they decide to bring me a new car, a Golf. Great car. We checked the car, there were some small scratches on the alloy that the guy didn't want to write because they were too small. Yes they are small, but I don't want them to say I did them. I then get in the car and none of the side mirrors are working. I couldn't do the settings. I called again the guy to show him and to be sure he writes it as well, he said they only check the outside of the car so he doesn't have to write it, and tells me that yes, apparently the side mirrors can't be adjusted (implying: deal with it). So here I am, with a brand new Golf that is dangerous to drive because the side mirrors can't be adjusted and i can't see much. I'm sure we can agree that in the UK it would be illegal to rent a car like that. I was late to meet my friends, so I took the car and dealt with a shit mirror vision during my trip. When I dropped-off the car, the guy checked the car, said it was fine, asked me to sign the paper. After I signed, he wrote more things on the paper. I have no idea what, since I did not receive a copy of the paper. Apparently it is a normal process. When I rented a car in Nice (France) in July, I got a paper stating that I gave the car back in good conditions. So I don't know if all the car rental companies in Cyprus are like that, but that I had a really poor overall experience. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 1
" Enjoyed. Many thanks "
" Everything went very smoothly and the staff were efficient and curtious. I had a power steering failure and the car was replaced very quickly. Thank you for everything. I would recommend your company anytime. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No "
" The whole experience put us on edge with what is expected and how the vehicle should be returned as you know cyprus is a very dusty and uneven and itwuold be a miracle if the car went back the same as we got it with the road conditions and the local drivers,!!!! We were on edge the whole 2 weeks wondering if we would loose our deposit for a chip or dent to being hit "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Smooth transaction, easy reach at airport, easy drop off, would definitely use again thanks. "
" Smooth transaction, easy reach at airport, easy drop off, would definitely use again thanks. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" x "
" x "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" . "
" . "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very well done by all involved, very pleased "
" very pleased,everything was quick,easy and very well done by excellent staff "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Would recommend great hassle free experience "
" Great experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Flawless "
" Perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" good "
" very good but to find that the check in desk had been moved upstairs was a bit of a surprise "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car was a Kia Rio which wasn't of the quality I was expecting "
" The car was a Kia Rio which wasn't of the quality I was expecting "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" The booking process was very easy, great value, all went without any issue. (Other than that stated above). "
" The only issue I have is that on returning the vehicle, after being checked for damage (which there was none!) I was asked to sign the return sheet but was not supplied with a copy even though I requested one (twice). I was told that there would be no issue and the damage deposit would be refunded in a couple of days. I was very uncomfortable with this as I had no evidence (other than the photos I took) that I had returned the vehicle with no damage and with a full tank of fuel. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" Fab "
" Every thing ran smoothly, would fully recommend and will definitely use them again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nothing more to say except that the experience was one of the best and was priced right. "
" It was all very efficient and I was able to collect and deliver the car quickly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car was a Kia; I was expecting a Suzuki but as the man said, it is equivalent. "
" Straightforward despite 1.5hr delay departing meaning staff had to be at destination until 2-2.30AM. Car marks check was a bit too speedy to be really efficient and lighting could be stronger for checks on wheelcaps, but this didn't prove to be a difficulty on return (in daylight) as it is always a worry when company is holding Eu800-900 on credit card. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The overall experience was good got the key and pick up of the car promptly. "
" The car was very nice but 5 years old, which is odd as normally rental cars are only 1 to 2 year old. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Easy to book, competitively priced and an easy transaction from start to finish "
" Easy to book, competitively priced and an easy transaction from start to finish "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" See 3 above. "
" Ordered a Skoda Fabia 1.4 or similar. Was given a Kia Rio 1.3 which I do not consider as being "similar". I was traveling with a frail 86 year old and made it clear that I chose the Fabia because it has low seals and high seats. The Rio is the reverse. My passenger had difficulty getting in and out of the vehicle and once in could not see very little as the seat was so low. Your staff should be more aware and offer alternatives that really are "similar" to that originally booked. Having said that, there was nothing wrong with the car, other than a little under powered, but totally inappropriate for our needs. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Fast and efficient service, excellent car condition and helpful staff "
" Fast and efficient service, excellent car condition and helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall one of the better hire companies that I've used. "
" Easy and straightforward "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The Company at Naples airport we unfriendly and very rude to us. They we just rushing to get us out and on to the next customer. When we asked for directions they said they were to busy. When we brought car back we were early as they do not open until 8am they left us out side in the blazing sun. We asked if we could come in and the refused us. Overall i am very disappointed.There behavior was rude and unprofessional. "
" The Company at Naples airport we unfriendly and very rude to us. They we just rushing to get us out and on to the next customer. When we asked for directions they said they were to busy. When we brought car back we were early as they do not open until 8am they left us out side in the blazing sun. We asked if we could come in and the refused us. Overall i am very disappointed.There behavior was rude and unprofessional. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Easy to find on arrival, straight from desk to car collection in approx 15 mins. Staff very professional and helpful had no problems at all. Car was modern, clean inside and out. Easy parking on return we'll sign posted. Would definitely use again. "
" No queue at desk. Very efficient, transaction quick and easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good value and efficient service. "
" Pick up went smoothly, the car was full of petrol and clean. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Average "
" Car had more damages than marked. Lucky for me the photos proved the car was marked prior to my pick up. "
Value for Money: 2 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 4
" No comments "
" When flights arrive, many people queue to the desks, if docs were already prepared it would be much faster. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Very good value for money. "
" Got my car from SIXT. No que. clean car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Firstly, I booked a car with air condition. In the 10 years I've bed. Going Cyprus I have never booked a car without air on. When I got to cyprus Get Your Car told me i booked a car without air con. I couldn't believe this. Either Auto Europe'ssystem was unclear when I booked car or there was some mistake. In addition, I'm fed up with paying a higher daily insurance because I booked with Auto Europe. I'd prefer to go with someone like Holiday Auto where there are no nasty surprises. "
" Get Your Car have different insurance rates depending on who I booked the car through. For Auto Europe they charge higher daily insurance than when I book with other providers like Holiday Autos. I don't like this type of discrepancy as it causes stress before a holiday. Going forward I will try to book with other rental companies and not Get Yor Car or Sixt, plus I will book through Holiday Autos and not Auto Europe. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 3
" System not thought out has cost me a lot of money and time booking alternative at time. You tel number is unavailable !!! "
" I did not get car , at the booking stage I do not get the company name or conditions ,. They won't rent with out " passport " never aheard of such a requirement in Uk "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 10
" Easy to book and voucher promptly sent. Very eady to contact on the phone when I had a query. "
" Very efficient friendly staff. Car scratches well documented at collection so felt confident that deposit would be returned "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Keep up the good work "
" Very smooth and quick operation! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great!! "
" Excellent service from start to finish. Would definitely use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I will recommend this company to all my friends, on the service that you supply, it was great. "
" I was very satisfied, with the staff and the hire vehicle at the airport, I was very impressed with the overall experience of the hire "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Pleased. "
" Very good overall, Pick up was very slow because although the girl was good, She was on her own and when there was quite a few pick ups to complete it became a pain. Should have had more staff. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All was great. Only i don't know the block quote for garanty when receive the car . 850 euros is too much. Regards "
" All very good ! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy site to use, all add on charges stated "
" Really lovely car, great service from all staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The above experience with Sixt was most unpleasant and frustrating. When I telephoned Auto-Europe the next day to complain the response of Auto-Europe itself was exemplary - sympathetic, reassuring and very helpful. "
" On collection the Sixt counter staff insisted on imposing Full to Empty fuel charge plus a late evening collection charge in blatant breach of my written contract terms. This was either dishonest or astonishingly incompetent. On returning the car a different Sixt person refunded these charges - but I still lost the currency transaction charge on my Credit Card. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10