Auto Europe
- North America
- Central America
GLOBAL GREECE CUSTOMER REVIEWS
- 7.8
- 8.4
- 7.8
- 8.4
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
GLOBAL GREECE Car Rental Reviews
Average Rating for Global :
KEFALONIA, GR - Reviewed by RHYS - 22 October 2022
" Good staff, speedy collection and drop off. "
" Very satisfied. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by REG - 07 October 2022
" Many times user - never an issue. "
" Faultless on all important issues. Office location should be clearer. Could have volunteered info that depressing clutch necessary to engage starter. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHANIA, GR - Reviewed by NEIL - 02 October 2022
" Overall was a good experience. "
" Only concern I had was that the vehicles washer bottle was empty which made me wonder whether other basic checks (oil, tyre pressure, radiator) had also been over looked. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORFU, GR - Reviewed by LESTER - 27 September 2022
" Easy to book and info all clear! "
" Excellent team - friendly, efficient and made everything super easy. Thank you! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SKIATHOS, GR - Reviewed by STEPHEN - 26 September 2022
" Have used auto Europe on a few occasions before and will continue to use as find them efficient. "
" Quick easy process, and would definitely use again. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
IOS, GR - Reviewed by WAYNE - 19 September 2022
" Excellent and speedy efficient service "
" Very good services at Jacob's in Ios port "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by HELEN - 18 September 2022
" ..... "
" Great experience, we got an upgrade for free. Only thing I would say is that the reservation simply said go to arrivals exit. It didn't say look for the Global van that goes past every 5 minutes! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by NEIL - 18 September 2022
" All in all a very easy process "
" Easy to get transfer too and collect/ drop off no problem "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by WILLIAM - 13 September 2022
" Always easy to use. "
" The car was really quite old, underpowered, and was heavily scratched on the outside, with quite a lot of damage on the inside as well. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
RHODES, GR - Reviewed by GERARD - 06 September 2022
" Had a small problem with tyre damage had full excess cover refund sorted in less than a day excellent service. "
" All went well no problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PETER - 01 September 2022
" See above "
" Marvellous face to face service both in the Corfu office and during pickup. Staff could not have been more helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by ANDREW - 15 August 2022
" New car, no problems at all. Friendly and very efficient staff "
" Excellent service, one min walk from airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JAMES - 12 August 2022
" Better than expected and the price was significantly less than anything else I could fine "
" The whole experience was better than expected. It took a few minutes to fill out all the forms but was relatively straight forward. Drop off was one of the better hire car experiences I've had - a very nice guy sorted it all out very quickly and we were in the shuttle to the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MYKONOS, GR - Reviewed by PAUL - 07 August 2022
" All good "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KEFALONIA, GR - Reviewed by ADRIAN - 31 July 2022
" The car itself was clean and in general good condition but somewhat under-powered for the steepness of the hills in Kefalonia and in some cases it really struggled to get up them with a few people in the car. The clutch was burning too on some of the hills. I think there should be a minimum engine size/power for such a hilly "
" The lady behind the counter was extremely pleasant and friendly and quickly dealt with picking up and dropping off the car. island. Original booking process was simple too. A good experience overall with Global. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by AMANDA - 25 July 2022
" Staff very friendly and efficient "
" All very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by PETER - 20 July 2022
" Cannot fault "
" Very quick service, very friendly staff. All-round excellent experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by CAROLYN - 19 July 2022
" Really nice brand new car. "
" Excellent service and brand new car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ANTHONY - 17 July 2022
" Specifically chose 'on airport' pick up, so was disappointed that we had to get a shuttle bus to the car rental co. "
" Car was in poor condition lots and lots of bumps and scrapes and had literally just been dropped back by other customers. Fuel tank was only 5/8 full. They took the full deposit payment and with the rate change I was £25 worse off when they applied the deposit credit "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 3
CORFU, GR - Reviewed by CATRIONA - 06 July 2022
" No opinion so no reason to recommend - this but no complaints "
" Staff were very nice and cost was cheaper than anyone else. Big air conditioned waiting room was welcome and a nice cafe next door. Shuttle to airport was short and no trouble. The car was quite old with lots of small damage and it wasn't very clean but that didn't matter. However the petrol gauge was faulty so I ended up spending much more on fuel than I needed to. Also they said it was full when I collected and it was only half full - I had to call them back to correct this - full to full is easier for the customer particularly with a dodgy gauge! "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by ANDREW - 16 June 2022
" Easy to book on line. Car was really great and had no issues with anything. "
" Very good service and friendly staff. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by TREVOR - 08 June 2022
" When I booked the car , my voucher clearly stated MEET & GREET. I even double checked I had MEET & GREET with Auto Europe by phone before departing On the day of arrival , there was no one from Global to meet us .I spent about an hour going around the airport to try and find where the Global desk was!! I called Auto europe for help.The man I spoke to said 100% there is a Global desk/office at Zakynthos airport & so off I went to find it but it was not there ??!! Finally after speaking with 3/4 other local car rental companies at the airport they said I could find Global outside the airport across the dual carriageway ! I left my wife and son and trekked off in the heat crossing a busy dual carriageway and finally found the Global 'office' by the side of the dual carriageway. The Global man at the desk was called 'Denny '' . He said Global did not do MEET & GREET . I also had to return the car to the same place afterwards and criss cross the dual carriageway to get to the airport. Basically Auto Europe made a contractual written & verbal promise to provide Meet & Greet but this was not provided and caused us a 1.5 hour delay in the damned airport trying to discover what on earth was going on Not a great start to the holiday "
" When I booked the car , my voucher clearly stated MEET & GREET. I even double checked I had MEET & GREET with Auto Europe by phone before departing On the day of arrival , there was no one from Global to meet us .I spent about an hour going around the airport to try and find where the Global desk was!! I called Auto europe for help.The man I spoke to said 100% there is a Global desk/office at Zakynthos airport & so off I went to find it but it was not there ??!! Finally after speaking with 3/4 other local car rental companies at the airport they said I could find Global outside the airport across the dual carriageway ! I left my wife and son and trekked off in the heat crossing a busy dual carriageway and finally found the Global 'office' by the side of the dual carriageway. The Global man at the desk was called 'Denny '' . He said Global did not do MEET & GREET . I also had to return the car to the same place afterwards and criss cross the dual carriageway to get to the airport. Basically Auto Europe made a contractual written & verbal promise to provide Meet & Greet but this was not provided and caused us a 1.5 hour delay in the damned airport trying to discover what on earth was going on Not a great start to the holiday "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 2 Condition of the Vehicle: 10
RETHYMNON, GR - Reviewed by PETER - 06 June 2022
" Nice new car. Friendly staff. The only issue was the "meet and greet" description which was really pick up at convenient local to take you to the real car hire location 20 minutes away! "
" This was a remote location 20 mins drive from the expected pick up drop off place which was not made clear when booking and wasted a lot of time "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ROBERT - 05 June 2022
" Not clear about off site pick up "
" Charged twice for extra driver, child seat and excess. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 2
KEFALONIA, GR - Reviewed by DAVID - 31 May 2022
" Overall it was value for money. "
" Booking and staff were brilliant. Car was scratched all over and a bit tatty but this was well recorded by your representative who was also very helpful and friendly. During the week a couple of warning lights came on and I telephoned and reported them. I was told they had noted my call but to ignore the lights. They didn't affect anything. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
KEFALONIA, GR - Reviewed by WILLIAM - 30 May 2022
" Only two issues. 1. Petrol gauge failed to register the first two top ups with fuel, on the third addition it jumped from nearly half to nearly full. (Agreement was to leave it as full as I got It - half full.) 2. Even though I was returned my full deposit, my bank charged me a foreign currency transaction fee. Neither was Global's fault so no issue with the company. "
" Excellent car and service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by MYEONG - 29 May 2022
" Overall all went well "
" Easy and friendly! No issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by GEORGE - 18 May 2022
" All was smooth and price was very good for the service "
" It was a smooth experience overall. Pickup at the airport took a little over 20mins from when I called them to inform them that we were at the waiting hall. The rest of the process was very seamless "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MYKONOS, GR - Reviewed by JAMES - 14 May 2022
" Would definitely recommend and use again "
" Friendly and efficient staff. Very informative. Great overall experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by STEPHEN - 11 May 2022
" As above, a really poor experience with your supplier. "
" The gent doing the handover was rude. He added in a €25 fee for being two minutes past 9pm. The vehicle had non functional air conditioning - which I mentioned to Mr. Grumpy when I returned the vehicle and he said "It's a new car. It works." I repeated that we had the car for a week and it hadn't worked at all and he just shrugged his shoulders. I'd never use them again. Really poor experience. "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 9 Condition of the Vehicle: 3
CORFU, GR - Reviewed by JOHN - 11 May 2022
" I feel I was ripped off "
" I was charged €156 euro on arrival as my pin was tried 3 times incorrectly as I had to pay them €1050 as a deposit they said I needed to even though I paid you for extra cover card machine was in Greek but I think they attempt card deliberately to get more money from you absolutely feel ripped off Windscreen wipers were not fitted properly given a Nissan Mira not the car I ordered when I reported this they said they didn't have one absolute joke unprofessional outfit "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by ANTHONY - 10 May 2022
" Q "
" Got ripped off with insurance and dispute about fuel when returning car. Will not use again. "
Value for Money: 2 Efficiency of Counter Staff: 6 Expediency of Drop-off: 2 Condition of the Vehicle: 5
ATHENS, GR - Reviewed by SUKHTHI - 13 January 2022
" See above "
" The small print eluded me. They are miles from airport and have to come collect which took 45 mins. Also they wanted a credit card and €1075 so I didn't take the car. You would not give me a refund. So first and last time with you. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CHANIA, GR - Reviewed by ROBERT - 02 November 2021
" See comments in question 3 "
" 1 - I don't understand why - when i have already provided everything online - it takes soooo long to 'check in' and actually get the car. Had to provide all the details again, then sign multiple forms, and wait ages while the guy tapped away on a computer. In the 21st century things like this should be quick and easy 2 - The guy at Global tried to sell me an upgraded car. I declined, but got the upgraded car anyway. That's great and all, but in retrospect it looked very much like i was being 'shaken down' to pay for something i was going to get all along anyway 3 - the guy at Global tried to sell me extra insurance. I showed him that i already had it, but he tried the hard sell telling me that 'the slightest scratch will cost between 300-700 euros'. I didn't take it out. In any case, the car was absolutely covered with scratches already ! 4 - As we drove away we could see that the tyre pressure warning light was on, so we had to turn around within 100m of the Global office, wait another 20mins while the guy sorted out another customer, before being told that the tyre pressures were ok and the light had simply not been reset 5 - The guy at Global tried to charge me 25 euros because we were at the office after 9pm. I offered him 25 euros in coins (which he didn't seem impressed with), i complained about the payment and he cancelled it eventually, mumbling something about 'should have already gone home an hour ago'. Not my problem ! The whole pick-u experience was pretty exhausting, after having been on the go for almost 12 hours, not what you want when it's 9:30pm and you just want to get to your hotel. On the flip-side, price was great, and dropping off was a breeze. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 5
RHODES, GR - Reviewed by BYRON - 01 November 2021
" Very good. "
" I found them to be very good. I didn't have to wait long at the airport on arrival. The company didn't try to hassle me for more insurance cover, as many other car hire companies do. They were helpful on directions to hotel area. I'd recommend them to anyone. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by RICHARD - 21 October 2021
" Nothing to add "
" Pleasant staff, no pressure to buy extra insurance "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ZAKYNTHOS, GR - Reviewed by DAVID - 07 October 2021
" I think the Zante car rental market as a whole needs a shake up !! "
" Chevrolet Spark - 10yrs old, screeching fan belt on start up, worn out wiper blades, dented passenger front door, rear brake squeal, parcel shelf and floor mat cracked was a shock after hiring a 2021 Nissan Micra this summer for 5 euros per day from LeClerc, Riberac, France . "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 3
ATHENS, GR - Reviewed by LORENC - 28 September 2021
" Horrible experience overall. "
" Horrible experience ,the worst ever welcoming from global ,I was waiting for a pick up 30 min to begin when I arrived at the office I produce the paper work that I received from you the lady check it and said to me that I am not on in the system I am not booked ,she was checking with the manager that he came after 30 min at this stage I had lost more then 1 hr I had to contact yourselves and one of your colleagues spoke and send the booking details after they told me your insurance is not valid in Greece and they didn't do 1 day insurance. At this stage I lost lots of time 1:30 min due to that delay I didn't make it to my meeting on time and I had to order a taxi to make my way .I was very disappointed furious late for my meeting. In the end no car was given to me this was the outcome from global car hire ,I would like to get a full refund . Kind Regards Lorenc "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KALAMATA, GR - Reviewed by KATHLEEN - 28 September 2021
" Disappointed with the pick up statements. Very happy however that some one from Portugal called to discuss a possible car collection after the closing hours, in case the flight was delayed. "
" Voucher stated: Pick up at airport Staff will be at airport with hand held sign. Fuel: full to full. All the above is incorrect. No one was there to receive us. Had to call and then walk to the pick up station outside the airport (luckily not ver far away). Fuel: Bring the car back to the fuel level when collected. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by CHRISTOS - 15 September 2021
" Positive experience for sure. "
" Excellent staff, good service. The car was basic with no central locking and USB. Otherwise, it was a positive experience. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 6
HERAKLION, GR - Reviewed by LESLIE - 14 September 2021
" Very good service "
" Very helpfull good condition of car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by ANDRIA - 28 July 2021
" Confirmation of where to meet the agent at the airport would have been useful as I was expecting on-airport collection of the vehicle and the agent wasn't easily identifiable. I was required to ring the office to find out where to wait. Once met the transfer was smooth along with the paperwork and we were soon on our way. "
" Confirmation of where to meet the agent at the airport would have been useful as I was expecting on-airport collection of the vehicle and the agent wasn't easily identifiable. I was required to ring the office to find out where to wait. Once met the transfer was smooth along with the paperwork and we were soon on our way. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by RICHARD - 27 July 2021
" All ok; but I still see a reservation of 1.075 euro on my credit card; can you please delete this reservation? "
" All ok, see overall comments "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by GARY - 25 July 2021
" Never had any issues dealing with Auto Europe "
" On the drop off day the road to the yard where I picked up the vehicle was closed due to a local market. After half an hour trying to get to the yard I had to call the staff and arrange to meet somewhere else to return the car which added 1 hr onto the drop off time. Fortunately I had sufficient time before my flight. This should have been communicated during collection. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 2 Condition of the Vehicle: 8
THESSALONIKI, GR - Reviewed by ANDREW - 15 July 2021
" Highly recommended and I received a free upgrade "
" Highly recommended and made my stay very enjoyable "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by DONATAS - 07 July 2021
" No confirmation about order was received by email as was indicated during ordering. No actual service provided-but money was taken. "
" No confirmation about order was received by email as was indicated during ordering. No actual service provided-but money was taken. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
MYKONOS, GR - Reviewed by LUKASZ - 16 November 2020
" Really friendly staff, all timed up well, Car was also well prepared and ready for us. "
" Really friendly staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by YORDAN - 14 October 2020
" I will use them again,very happy "
" Very happy with Global, quick transfer to and from the airport,nice car, staff are helpful! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by ALLEN - 12 October 2020
" We didn't have any dealings directly with auto europe "
" We waited at the airport for over an hour for the shuttle bus to collect us. We rang the office 3 times and was told the bus had been there. As we were stood directly next to the barrier to P5 I can assure you they hadn't been there at all. Another lady had been waiting longer than us. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 3 Condition of the Vehicle: 9
ATHENS, GR - Reviewed by SEBASTIAN - 10 October 2020
" Great "
" Great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by ALEXANDRE - 03 October 2020
" I will never uses this service "
" I couldn't get the car and also wasn't cancelled or refunded the money. Very poor service, I've contacted you 4 times and I wasn't solved our any kind of help about it. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by GRAZYNA - 26 September 2020
" The car we got was fine, only 1700 miles on the clock. "
" We paid extra to get a Citroen C3. We got a Peugeot 208 and have been told it's the same sort of a car... "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by DEBRA - 23 September 2020
" Website was easy to use but I'm not sure that some car hire firms are following basic safety with the vehicles - that is my experience with the rental firm . "
" Twice over 3 years ( 2 visits) we have used global and both times we have been given cars that's have been damaged , the front end of the car we had been given had clearly been in some sort of accident and I didn't feel safe driving it so we hardly used it during our stay there . I feel they are giving people cars that are not safe to drive . "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PREVEZA, GR - Reviewed by SIMON - 21 September 2020
" Worth the wait "
" wait to collect car a little too long "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by PATRICK - 20 September 2020
" My experience overall was very good with the value and condition of the vehicle although I was given a larger car than I originally booked, so added extra cost to fuel charges. It was just the experience at the counter that made us feel a little uncomfortable. "
" Communication at counter became strained because of licensing issues and language barrier "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by PETER - 14 September 2020
" Was disappointed with the condition of the car "
" Was a little disappointed with the cars condition, the exterior was severely bashed and bruised, the interior upholstery was stained and well worn as well as the dashboard and controls. The key was missing all the buttons so remote locking etc wasn't possible. It drove okay but did have a flashing engine warning light on "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 7
CORFU, GR - Reviewed by GUY - 06 September 2020
" Of all the car hire companies I've used it was the worst. "
" Waited for ages to be collected and had to chase the office twice. The car was a dog to say the least. Very scratched so how I was meant to mark the form up is beyond me. Gearbox on the way out. "
Value for Money: 4 Efficiency of Counter Staff: 3 Expediency of Drop-off: 4 Condition of the Vehicle: 3
ZAKYNTHOS, GR - Reviewed by TIMOTHY - 31 August 2020
" See above "
" We paid for additional insurance to fully cover accidental damage but were told on collection that we would have to pay the agent EUR1,000 in the event the car was damaged and claim back the payment from your office. This was not made clear to us on booking and should have been. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ZAKYNTHOS, GR - Reviewed by IONUT GABRIEL - 24 August 2020
" Enjoyed my holiday "
" Dreat company "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZAKYNTHOS, GR - Reviewed by PAWE? - 20 August 2020
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by VIJAY - 17 August 2020
" Easy enough to book, however, the car was really bad s described above. "
" The car I was given was in such a bad state of repair, it was unbelievable. There was so much body damage all over the vehicle. The contract did try to highlight all the damage but hard to tell if all was noted. Once I returned the car the agent did not bother checking as I guess it could not be any worse. The front bumper was a different colour to the rest of the car. Body damage all over. Headlights did not work, no water in the washer jets. Car was old and dirty. It looked like a courtesy car to me, one which the staff would probably run around with. All in all, really bad. I would like someone to contact me and for some form of recompense. "
Value for Money: 1 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 1
THESSALONIKI, GR - Reviewed by SCOTT - 05 August 2020
" great servce "
" first class "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by NEIL - 22 June 2020
" Didn't use the rental as couldn't get to corfu due to covid 19 restrictions. "
" Didn't get to go as no flights & corfu in lock down due to the coronavirus "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by DAVID - 25 September 2019
" A great experience and we would recommend them "
" A good price and a good service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SANTORINI, GR - Reviewed by DIANE - 24 September 2019
" All went very smoothly, no hard sell "
" Pleasant staff, not pushy at all. Very happy, all went very smoothly and quickly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
HERAKLION, GR - Reviewed by DAVID - 19 September 2019
" Although the car didn't breakdown i would have been more reassured if it was prepped and presented properly. I except it was a budget option. But think there should have been a better level of service on car prior to picking up. "
" Vehical was really scruffy externally. But wasn't bothered but what concerned me was the tyre pressures were all low the spare was flat and the agent said he hadnt checked it. I was constanly worried if something was going to go wrong. Breakdown, run out of water oil ect. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 3
KALAMATA, GR - Reviewed by DAVID - 19 September 2019
" Keep away from global !! "
" The car had dents on EVERY panel of the car trying to sell me extra cover Witch I already had then got really moody and funny because I did not want it ,half way on our journey a fault code come on .then when we returned the car they tried to say there was a mark on the sill that wasn't there thankfully we had taken pictures then remarkably they said oh that's ok then . Not the expieriance you want on your holidays ! Would recommend auto Europe but NOT global. "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 1
HERAKLION, GR - Reviewed by NICHOLA - 26 August 2019
" I am more likely to put bad comments on social media than have anything positive to say about Global "
" The first car they provided me with had a problem with the breaks, I drove back to the centre, 60KM drive, only for them to tell me it was safe, they were rude and unhelpful. 2 days later I had no choice to return the car as the brake sound deteriorated. They replaced the car for a smaller one. All was well until I sadly hit a rock and damaged the car. I informed them and they said all they could do was send a tow truck at 150 euros, I mixed it with rope and drove it back the next day. They charged me 640 euro, when the garage told me it would be 300, they charged £150 euro for paint work when it was unneccessary. "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by CHRIS - 18 August 2019
" Great service car was just what we needed to enjoy our hols thanks "
" Great team and quick service thanks "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHANIA, GR - Reviewed by PETER - 18 August 2019
" From the online reviews that I posted I suspect you would have lost a considerable amount rentals customers...very poor show "
" No one was at the airport. You took my debit card as payment then refused my debit as a guarantee. There were no issues like this at Sixt with whom I rented a car "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
MYKONOS, GR - Reviewed by MIKE - 30 July 2019
" Straight forward and very good. "
" Very good, easy collection and drop off. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
KEFALONIA, GR - Reviewed by LORNA - 08 July 2019
" All went very smothley "
" Very efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by COLIN - 23 June 2019
" After a few initial issues, First class service "
" We had to wait about 30+ minutes to be picked up from the airport although when booking we were not told that we would be picked up from the airport, it was only when I phoned the day before we were due to have the car that I was told that there would be someone to meet us in arrivals (the thing was we had arrived 2 days before and thought initially that Global had an office at the airport) So after the phone call we went to the airport as instructed and after two phonecalls asking them where they were they arrived and took us to their office, which as it happened was about a 4 minute walk from the Hotel we had been staying in, in Heraklion and if we had been told Globals office address it could have saved us the taxi fare to the airport and the frustration and the phone calls of the waiting for them to turn up. But after all the issues we arrived at the office and from then on we received a first class service, great staff, great car and easy to book in and return the car. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by IAIN - 24 May 2019
" My previous experience with autoeurope was better than this, but the value was still very good. "
" the car had apparently been used by a previous client for 4 months and had not been cleaned sufficiently inside - the cigarette tray was still full of butts and the whole car smelled of smoking. Other items (water bottles etc) had not been emptied from pockets. He staff also did not tell me whether it was diesel or petrol or how to unlock the petrol cap, and didn't explain about emergency assistance. He ask me whether I wanted to reduce the excess from 1250 to 300 eauros for 7 euros per day, even though I paid CDR through AutoEurope and had my own additional cover. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 5
KEFALONIA, GR - Reviewed by KEVIN - 17 May 2019
" Flawless pick up and drop off, car was clean and well explained by courteous and helpful staff. Definitely use this company again "
" Excellent flawless pick up and drop off Very helpful and enthusiastic staff, Only constructive comment would be, to have larger signage to identify the Global office/pickup point? (we had to ask at another office for direction) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by MANISH - 30 April 2019
" I emailed Autoeurope asking to ensure the same car was available and this did not happen. Auto Europe should have checked with Global to ensure this which they did not do. "
" Global staff were helpful and courteous BUT I didn't get the automatic car I had booked. I got a manual Hyundai i20 which they said was an upgrade from an Opel Corsa which I thought was the same size more or less. But there wasn't much choice. The vehicle was very old and in average condition. Again Global told me it was serviced only the day before which was hard to believe. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 5
CHANIA, GR - Reviewed by KATE - 26 April 2019
" Overall great. "
" Great service, Lovely clean car too. The only downside was it should have been a full tank of fuel when we picked it up. - ie Full to full tank. They gave it to me less than half full which I had to fill it up late at night! also full to full means you know how much you are putting back in rather than guessing what they had left in it! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by MELI - 05 April 2019
" Extremely efficient, friendly, no hassle rental. Highly recommended "
" Possibly my favourite car rental company at Thessaloniki airport and I have used nearly all of them "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ATHENS, GR - Reviewed by VYRON - 14 January 2019
" Perfect "
" Perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by BENJAMIN - 27 November 2018
" Really satisfied. We will use them again. "
" Really friendly staff, great value car and speedy pick up and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by KENNETH - 11 October 2018
" Always best value with good service "
" Easiest car rental experience to date! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by AMIR - 27 July 2018
" very professional and good service. "
" very professional and good service. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by IMTIYAZ - 23 July 2018
" See above "
" Excellent quick service. Close to airport, but still slightly difficult to find - perhaps a little map would be helpful. Return tank full, which is the best! Helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
HERAKLION, GR - Reviewed by BRENT - 20 July 2018
" review it's supplier base. "
" Car covered in dents, scratches, scuffs and extremely worn both outside and inside. On vehicle return then accused by staff of denting it, utter rubbish. After many years of renting cars over the world this one was by far the worst. "
Value for Money: 2 Efficiency of Counter Staff: 4 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KALAMATA, GR - Reviewed by DEIRDRE - 04 July 2018
" Good value and hard working staff "
" Kind and friendly and patient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KEFALONIA, GR - Reviewed by EDWARD - 28 June 2018
" Would not except change of credit card so had to pay extra for insurance "
" Mixup with the return date so we got a fine and a charge "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 3 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by STEVEN - 27 June 2018
" Very good service "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ATHENS, GR - Reviewed by JANE - 16 June 2018
" Very good service "
" Very good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KALAMATA, GR - Reviewed by DOMINIC - 12 June 2018
" I look for the best overall price and experience. The extra 70 Euros was unexpected. I do not understand the difference between Global and Auto Europe. The car was actually from Europcar and I was unsure whether their price would have been lower. "
" Quick pick up. Very pleasant staff. Nice, low mileage car. I would have preferred to have the CDW price confirmed when I booked "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SANTORINI, GR - Reviewed by HELEN - 09 June 2018
" Totally smooth experience from start to finish very happy "
" Very impressed with the service and the car provided! The car was in excellent condition and a great car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORFU, GR - Reviewed by MARTIN - 13 May 2018
" Quite an easy system etc. Very good "
" Very relaxed much better than other firms used before, it's possible this is just because it was a Greek holiday though, lovely people. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
THESSALONIKI, GR - Reviewed by ALAN - 10 May 2018
" see above "
" Generally OK but on arrival at the airport no 'sign' of transfer & I had to ask 3 car hire staff to find out that there is no designated sign for global but to stand in an undesignated area to wait for a vehicle. This was extremely frustrating. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CHANIA, GR - Reviewed by JANET - 09 May 2018
" Everything was fine, apart from being charged 293 euros, for a small paintwork scratch next to the bumper. I thought that was excessive, but have never had any problem before, so can't make any comparison. "
" Everything was fine, apart from being charged 293 euros, for a small paintwork scratch next to the bumper. I thought that was excessive, but have never had any problem before, so can't make any comparison. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
THESSALONIKI, GR - Reviewed by DENNIS - 01 May 2018
" As stated above "
" Pick up was late at airport. No one there to greet us. had to phone office. The business is somewhat off site from the airport. The vehicle was a bit used with some dents and knocks and although they quoted an upgrade it was less than expected. Otherwise their service was very good. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 6
CHANIA, GR - Reviewed by JONATHAN MARK - 29 April 2018
" Never use Global again. Text book Car Hire con artists. "
" Very friendly and laughing at pick up. On return homed uncannily swiftly in on a minute scratch / minor scuffing on underside of front driver side bumper which I had not picked up on my pre-hire inspection. End result a 45 minute delay and a vastly inflated charge of €323.60 for minor damage I know I did not cause during the hire. I am now in the process of claiming it back from my own insurance. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 7
CHANIA, GR - Reviewed by JONATHAN MARK - 29 April 2018
" Never use Global again. Text book Car Hire con artists. "
" Very friendly and laughing at pick up. On return homed uncannily swiftly in on a minute scratch / minor scuffing on underside of front driver side bumper which I had not picked up on my pre-hire inspection. End result a 45 minute delay and a vastly inflated charge of €323.60 for minor damage I know I did not cause during the hire. I am now in the process of claiming it back from my own insurance. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 7