AUTO EUROPE GOTHENBURG, SWEDEN Car Rental Reviews

GOTHENBURG, SE - Reviewed by MARIA - 18 August 2025

" Easy, efficient "

" Great, quick service. Easy to find pick up office. Pick up and drop off super easy. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by PATRICK - 28 July 2025

" Please see above "

" We have just received the receipt for our car hire by email. On examining the details, we noted that we had been charged for two sets of car hire excess waiver insurance. We have always had our own separate insurance for this. If the desk personnel asked, we simply informed them that we were already covered. The man on the desk did not ask us and nor did he inform us that we were being charged for insurance. Likewise, we were charged for eight days of congestion charges, SEK 20 per day, despite the fact that we rarely enter the congestion charge zone in Gothenburg. Previously we paid any congestion charges in arrears after the car hire period. Could you please revert with an explanation. "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by STEPHEN - 01 July 2025

" Easy booking, great communication, great price, fantastic value. "

" Super service, great communication, collection and drop off very easy. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by JOHN - 26 June 2025

" Fantastic service "

" Really smooth "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by JOANNA - 15 June 2025

" I travel a lot and always hire a car, and Hertz / Auto Europe is the best car hire company I've used. Never had any issues, or problems with them, the transactions are always smooth and easy. "

" I travel a lot and always hire a car, and Hertz is the best car hire company I've used. Never had any issues, or problems with them, the transactions are always smooth and easy. Highly recommended "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by VAIDOTAS - 20 May 2025

" Quick pick up, finding the drop off entrance at the Gothenburg airport was a bit harder. "

" Best price, easy to book. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

GOTHENBURG, SE - Reviewed by DAVE - 20 March 2025

" All worked as expected "

" All good and very easy "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by STEPHEN - 04 November 2024

" The AutoEurope refund system, e.g. when prices change/go down, works really well. Nice one! "

" This was an incredibly easy, seamless car hire. Many thanks "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by JULIAN - 02 November 2024

" So easy and brilliant in Sweden "

" In Sweden they are just amazing "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by CHRISTOPHER - 21 October 2024

" Very easy to book using website "

" I would have preferred the car was inspected on my return and the pending charge on my credit card cancelled. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 5
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by GRAHAM - 29 September 2024

" Very pleased with service from Auto Europe "

" The issue I have is that I pick the car up from Landvetter Airport Gothenburg which is the nearest airport to my final destination, which is Ulricehamn between Boras and Jonkoping. I therefore go nowhere near Gothenburg its self but I have been charge a Gothenburg city toll of £13.06 plus a non sterling transaction of 0.38. As I hire a car for this trip six or seven times a year this surcharge adds up. It takes the gloss of what was a very pleasing experience with Eurocar "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by JOHN - 02 August 2024

" Super and seamless! "

" Friendly and helpful counter agent - wish I could remember to thank her by name! Good car too! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by GREGORY ALAN - 19 June 2024

" If I was travelling abroad again and wanted car hire then Thrifty would be my first choice. "

" It all went very smoothly. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by ANNA CHRISTINA - 17 June 2024

" Auto Europe secured us the car we wanted at the best price we could find on the Internet. The process with the car provider, Hertz, was seamless and we got exactly what we wanted. We use rental cars several times each year and the first place we search for a car is Auto Europe. "

" They were great, efficient and knowledgeable staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by TERESSA - 09 June 2024

" Terrible customer service "

" Booked day before, couldn't go due to illness, no cooling off period, wasn't offered no money back.....Robbed "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 5

GOTHENBURG, SE - Reviewed by ELKE - 29 May 2024

" . "

" We were invoiced again for the insurance cover accident / theft 1750 SEK. Thrifty took it from our credit card. It states clearly on your email to us that we have already paid for this. Have emailed them 28th May requesting a credit "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by EVA - 26 May 2024

" Please ensure that fully electric vehicles are boldly displayed on your site to avoid accidental hires. Great site and service otherwise. "

" Accidentally booked an electric vehicle. This was a serious mistake by us as charging stations were hard to find and most required smartphone apps to run them. We avoid using smartphones for several reasons and were therefore excluded from many charging points. Some are programmed to accept card payment which is how we survived (with difficulty). We were annoyed to be charged a 'refuelling fee' by Hertz since charging just prior to a return is almost impossible. Also, the car was not fully charged when we began the hire. The staff at Hertz were very helpful at the outset: attempting to find us an alternative vehicle so no complaints there. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by DR. MARK - 25 March 2024

" Completely hassle Free and easy "

" Polite and proffesiomnal "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

GOTHENBURG, SE - Reviewed by STEPHEN - 11 December 2023

" Great price, easy-to-expedite, great service by Alamo "

" All really easy, no problems! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by JOHN - 23 November 2023

" Very good "

" Very professional service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by MATTHEW - 25 October 2023

" The electric charge went down really fast, so a bit stressful constantly looking for charging points which we could use as some of them had to be verified through sms which wouldn't work not having Swedish phone operator "

" Friendly members of staff, all went easy, hiring us full electric car we would appreciate some sort of note about how to charge it "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 5

GOTHENBURG, SE - Reviewed by KRISTINA - 10 September 2023

" I was directed to the wrong location to collect the car and no one was available on any of the telephone numbers supplied. "

" Once I found (with great difficulty) a hertz operative, he sorted everything for me very efficiently and helpfully. I got no help from the Agent AutoEurope. "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by KAARE - 10 August 2023

" Yes "

" yes "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by CONSTANTINOS - 01 August 2023

" I was downgraded. I reported it to Auto Europe but have not heard back yet "

" I was downgraded... I booked and paid for a Volvo XC90 but was given an XC60. Hertz said they did not have an XC90 available. "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 9

GOTHENBURG, SE - Reviewed by ASHLEY - 12 April 2023

" Auto Europe are my go to for vehicle hire abroad, which is up to six times each year. Hopefully you'll be following up on my issues with Hertz Gothenburg. "

" The minibus had a wheelchair ramp in the boot making it very difficult to load the luggage initially and made life very difficult throughout the hire period. The lady at check in has offered to give a good will discount, but yet to see this on my credit card?? "

Value for Money: 5
Efficiency of Counter Staff: 6
Expediency of Drop-off: 6
Condition of the Vehicle: 1

GOTHENBURG, SE - Reviewed by BRYAN - 17 March 2023

" AS ABOVE onquestion number 3 "

" No body was at the office when I arrived and had to get a 1 hour bus ride to my destination. I need has to come back 2 days later to collect the car. IM STILL AWAITING CONFIRMATION OF MY COMPENSATION. "

Value for Money: 3
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 8

GOTHENBURG, SE - Reviewed by STEPHEN - 29 October 2022

" Thank you very much! "

" Very easy. Great service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by MAGGIE - 27 August 2022

" NA "

" I liked it a lot. I wish the cost was a little lower, even if the vehicle was not as fancy. The vehicle provided seemed quite new and functioned perfectly, so the value was about right for the price we paid. Still, it would be fine with me if it was an older model but costed less. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by PATRICK - 17 August 2022

" Have used Auto Europe several times and always been happy, good competitive pricing and good service "

" Unfortunately we were deceived at the counter by the Budget Agent as upon drop off we were charged for additional drivers which we didn't request. We are still in dispute with Budget about this. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 8

GOTHENBURG, SE - Reviewed by PHILIP - 12 July 2022

" Good value and no nonsense "

" Thrifty were 'tied' with Hertz at Landvetter airport. The experience was refreshingly positive "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by JOANNA - 02 July 2022

" Smooth and easy process of car hire "

" I have used Thrifty in the past, and I was always happy with the competitive prices, and service. Smooth and easy pick up process. I have never received my car hire contract via email as I was told I would (rental specifications, car damage indications etc). Luckily nothing wrong happened under my usage so I didn't really need it "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by DAVID - 13 May 2022

" OK nothing special "

" OK but the car was badly scratched when we picked it up. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 7

GOTHENBURG, SE - Reviewed by STEPHEN - 21 March 2022

" Everything was remarkably easy. Thanks to all of you who were involved. "

" I left my sunglasses in the car. They have alerted me to that, and followed up directly which is above and beyond. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by COLIN - 19 December 2021

" Auto Europe have always been good and a decent price. The hertz guy did try to get me to upgrade my insurance despite me explaining that I had already paid for extra cover with yourselves "

" Firstly I want to say that I used Hertz many times without problems. This time I was given an Opel Grandland Hybrid after booking a Volvo diesel ( or similar) I noticed a warning light which I discovered was tyre pressure issue asking me to reinitialise- no idea how so I tried to find out with the manual but it was only in Swedish. I therefore decided to drive on at a slower pace. Due to this I was stopped by the police who quizzed me as to why I was in Sweden/ where I was going etc. They then breathalised me - my first time ever. I had not been drinking obviously so all ok but a nasty experience all the same caused by my slower driving due to the tyre pressure warning. In my return journey I needed to fill up the fuel - I could not work out how to open the fuel flap. Most embarrassing in the fuel station. I tried YouTube and the Swedish manual. Eventually a kindly local saufcas it's hybrid the tank needed to depressurise before it would open. I eventually discovered a button in the car for this.it almost made me late fir my flight and was very stressful. When I dropped the car off I explained the breathalyser experience and was pretty much met with and oh ok response. Hopefully my next experience is better than this one "

Value for Money: 5
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 5

GOTHENBURG, SE - Reviewed by STEPHEN - 07 September 2021

" That was an incredibly good car hire experience "

" Easy and convenient to pick up. Great car, and easy involcing "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by COLIN - 14 December 2020

" I have always found Auto Europe excellent with very good rates "

" Overall very good experience, I have used Hertz Landvetter many times without problems. My only concern is that some of the cars have over 40000 miles now and are showing signs of wear. That is not much of a problem other than I am concerned that I could be charged for previous damage if it has not been noticed previously. This has not happend so far with me however but it is also a worry. I always take photos and video of the car before I leave as I was once shafted by a different car hire company some years ago "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

GOTHENBURG, SE - Reviewed by MARTIN - 04 November 2020

" all went smoothly as expected "

" pick up was easy and straight forward "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by GRAHAM - 14 October 2020

" It was really unfortunate "

" I have written to Hertz Customer Services with all the details of my unfortunate experience "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

GOTHENBURG, SE - Reviewed by GEMMA - 10 September 2020

" I will never use Auto Europe again. "

" I will never use Auto Europe again. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

GOTHENBURG, SE - Reviewed by COLIN - 09 September 2020

" All in all a good price and nice car, Slightly traumatic pick up though "

" All went ok but I was surprised to find that the office was closed when I arrived - They are working reduced hours which I understand but I maybe should have been made aware of this. I have never used to auto pick up before and at first it would not accept my reference number. This was quite stressful until I realised the Auto Europe ref number was different to Hertz. I worked it out in the end but some local Swedes found my chice language quite humerous I think. The car was perfect although after a previous bad care hire experience many years ago I always take photos of the condition before I leave. Once of the wheels was scraped which is fine as I photographed it but i am always expecting a bill for damage not done by me which has happened before (admittedly in Greece) Drop off was ok, I again took photos of the car and dropped the key in a drop off box at the office. I did struggle to park the car for a few minutes as all of the Hertz bays were taken but eventually someone took a car. Admittedly I was slightly early. The cars at Hertz Landvetter have always been top notch "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by STEPHEN - 07 February 2020

" With Auto Europe and Hertz, all very easy, simple and worked just fine. Thanks! "

" Car bit slow up hills, tyres deflated a bit, not the best car I've had. However, the Hertz service and office was outstanding . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

GOTHENBURG, SE - Reviewed by SVEN-ARNE - 27 January 2020

" No problem at all! "

" Wery good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by PETER - 30 December 2019

" .. "

" Ultrasoon parking sensors and/or a rear camera & a built-in navigation system would have been nice. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

GOTHENBURG, SE - Reviewed by GARY - 16 November 2019

" Very pleased "

" As usual a very efficient and friendly service. Will use again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by DUNCAN - 26 September 2019

" Would never use Budget again as given wrong contract, car NOT full of fuel and interior of glass dirty sticky foggy making vision at night difficult due to glare. Never again !!! "

" Car was different to the email contract I was sent. I hah Peugeot 208, paperwork said I had a Nissan Qashqui. Tried 3 times to contact branch after 10 minutes each call never connected. Car's interior glass foggy and sticky making night vision difficult. Car was NOT full of fuel when I got it but it was when I returned it. Told in branch that nothing could be done as contact was pre paid. Would never use Budget again. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 3

GOTHENBURG, SE - Reviewed by SEAN - 11 September 2019

" Great car "

" Only one person serving at the desk. Had to wait about 45 mins in the reception area. "

Value for Money: 10
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by ANNA - 09 August 2019

" Sweden is a 'dream' destination for car hire - none of the hassles of other countries. "

" Excellent vehicle and excellent staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by ANDREW - 10 July 2019

" The efficiency of the digital check in was great. The car was spotless and quite new. "

" The best car hire experience I've ever had! Everything about it was perfect. Thanks. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by BAILEY - 05 June 2019

" We originally booked a small car to drive the west coast of Sweden. We were upgraded to a large estate which was perfect. The car was an integral componant to a wonderful holiday. "

" A very professional and efficient service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by MOHAMMED - 16 May 2019

" As above just waiting to see if there were any extra charges as I haven't been advised otherwise. "

" Upon pick up I was offered a car with a much smaller boot than what I booked, they were trying to make me pay extra for a car with a larger boot. I had to evidence to them the boot size in litres of the cars to highlight difference before they agreed to give me a car with similar boot size charge free. So they did Accomodate eventually which was good. I am awaiting my credit card bill as they have not advised me if I encurred any extra charges & I do not know if they must by law so I am at their mercy. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by STEPHEN - 27 February 2019

" Excellent price, and everything just "worked". Thank you ! "

" It was surprisingly easy. The vehicle wasn't perfect, but the staff were clear in the explanation about what was imperfect and we paid a super price for a vehicle that more than ample for our needs. It did take us a long time to get the car (seemed to be 20 minutes per car handover, with only one member of staff on duty) but we survived ! Many thanks ! "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by JANE - 26 February 2019

" Had a valid paper drivers license for one of the drivers, this was not accepted. "

" Had a valid paper drivers license for one of the drivers, this was not accepted. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by WILLIAM - 22 January 2019

" Brilliant, thanks! "

" Absolutely brilliant value for money. Good car. Great service - friendly, efficient. Could not fault it. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by ANDERS - 18 January 2019

" Never booking with Keddy ever again. "

" Flight was delayed and I finally landed about 15 minutes before the time it said the local office was to close. I had checked baggage so I knew I was not going to make it in time before the local office closed. I immediately got on the phone to call them. For 10 minutes I call and there was no one picking up the phone. Each call just went straight to voice mail. Luckily when I got to the local office (which was closed) there was a sign in the window where to find the car keys (unfortunately I couldn't get my 45 minutes of stress back). Then going to the information desk to get my keys the information desk had no idea who Keddy was!!! Luckily I knew Keddy was associated with Europcar so when I said Europcar the gentleman at the Airport Information desk found my keys. Supper stressful experience! "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by STEPHEN - 17 December 2018

" Perfect "

" Perfect - deal of the year with good service too "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by SVEN-ARNE - 01 December 2018

" Just the way I like it! "

" Professional "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by IAN - 30 October 2018

" .. "

" ... "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by DEREK - 21 September 2018

" As expected "

" Swedish car in Sweden a nice touch. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by AMY - 07 September 2018

" As above "

" The car and service provided was good, however, this was provided by Hertz, i am unsure as tot eh ownership and relationships between the companies mentioned, Hertz, Thrifty and Europcar, however, when trying to locate an address where the name of the company is not mentioned anywhere on the correspondence is somewhat difficult. The address for the collection was from the Hertz office in Gothenburg city center, however, nowhere on the paperwork was the name Hertz mentioned. The specific address holds a number of companies "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by AHMAD - 03 September 2018

" Good "

" The car I received was dirty before pickup "

Value for Money: 10
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 6

GOTHENBURG, SE - Reviewed by IAN - 30 August 2018

" very competitive rates compared to Hertz online rates "

" Quick and efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

GOTHENBURG, SE - Reviewed by MICHAEL - 30 August 2018

" Fine no problems. "

" It wasn't Thrifty it was Hertz although our voucher said Thrifty "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by MICHAEL - 26 August 2018

" Great experience wouldn't hesitate to recommend! "

" Altogether a great experience from start to finish. The staff were polite, friendly and helpful and having a car with a built in easy to use GPS was invaluable. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by THOMAS - 25 August 2018

" Great experience as alays "

" Great experience as alays "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by JONATHAN - 13 August 2018

" Seamless and i felt confident with the service "

" was very efficient and hassle free "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by PAMELA - 13 August 2018

" Brilliant "

" Great service always. Efficient. Always seem to get upgraded. Great cars, a real treat. Kids look forward to seeing the technology on each car as always superior to our old car at home. Always efficient returning car and final, zero, Invoice. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by CHARLES - 07 August 2018

" Nice car but not clean "

" Car was dirty on pick up. Food left in back seat. "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 1
Condition of the Vehicle: 4

GOTHENBURG, SE - Reviewed by DAVID - 02 August 2018

" Good website, choice & prices & easy to book. "

" I booked a Toyota Auris Hybrid auto, but was given a Volvo V40 diesel manual, which was badly dented & scratched. "

Value for Money: 2
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 3

GOTHENBURG, SE - Reviewed by DAVID - 01 August 2018

" The price is excellent and the service fine given this. Glad to be assigned to an established rental operator given previous experiences with others. "

" Firstly it was not Thrifty but Hertz. The counter was hard to find, not in the terminal as stated on the voucher, but in the Hertz office in the separate car rental facility with no more than a small a Thrifty logo in the corner of the window is indicate this was the right place. The office was chronically understaffed, hence a long wait to be served. The car had a large dent, not a problem but hard to rate th condition of vehicle higher given this. Otherwise everything was very good. No problems returning and receipt confirms no unexpected charges. "

Value for Money: 7
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 7

GOTHENBURG, SE - Reviewed by MIKE - 01 August 2018

" great car also "

" smooth operation and convenient location across from terminal "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by MALACHY - 16 July 2018

" Excellent service "

" The only let down was there was no adaptor to charge the car at a charging station "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GOTHENBURG, SE - Reviewed by MARTIN - 09 June 2015

GOTHENBURG, SE - Reviewed by NEIL - 28 January 2013

" Excellent cost effective solution to Car Hire! "