GREEN MOTION GREECE Car Rental Reviews

ZAKYNTHOS, GR - Reviewed by MICHAEL - 20 September 2025

" Used for years, very satisfied. "

" I have hired from Green Motion for 7 years in Zakynthos, always good service and good vehicles. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LEFKADA, GR - Reviewed by ALUN - 17 September 2025

" Smooth collection and drop off. Happy to recommend and cheaper than a transfer or taxi. "

" This was an excellent car hire form with no problems and helpful service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by DESMOND - 14 September 2025

" Great staff and really helpful - Thank you "

" The staff were efficient and keen to help "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KEFALONIA, GR - Reviewed by STEPHEN - 14 September 2025

" The process, people, value, all good, the car, unless. We parked it up and never used it until we had to drive back to the airport. "

" People lovely etc but the C3 couldn't go up hills, except in first gear, an awful car for those roads. "

Value for Money: 2
Efficiency of Counter Staff: 6
Expediency of Drop-off: 9
Condition of the Vehicle: 8

PREVEZA, GR - Reviewed by ALAN - 12 September 2025

" Car was ok would definitely use green motion again "

" Car l had booked wasn't available ended up with a v w golf instead but it was fine. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

LEFKADA, GR - Reviewed by ALAN - 10 September 2025

" Green Motion is the only company in the world not covered by reduce my excess.There is a reason for this. I felt autoeurope hid the fact we were renting from Green Motion, there was no mention in the initial voucher.Would not use again "

" The car was old,scratched and not easy to drive.The windscreen washers did not work and the oil light was on constantly. Also I thought we were renting the car from autoeurope not Green Motion.We have lost £52 in the process of the 922euro deposits.So are not happy about that. "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 5
Condition of the Vehicle: 1

CORFU, GR - Reviewed by OMER - 01 September 2025

" Feel like a ripoff! When I contact you about the insurance I got the same link as I used the first time and been rejected by. Would like to have an explanation and my money back. Had full insurance by you plus because I had a debit card had to take extra insurance when I picked the car. The access on that insurance was €400 and in the end was charged €407.02. for 3 scratches that you can hardly see Full scammers "

" I took full insurance both with auto Europe and green motion. And when I returned it I got charged €407.03 for 3 scratches that I don't even know how or if I am responsible for "

Value for Money: 1
Efficiency of Counter Staff: 4
Expediency of Drop-off: 1
Condition of the Vehicle: 8

CORFU, GR - Reviewed by JOHN - 26 August 2025

" poor "

" Overall, poor. i returned the car witha flat tyre, whoch I had chnaged. Despite waiting over an hour while the tyre was "checked" my deposit of over €1000 was not returned to me (it had been withdrawn from my credit card). I have called twice and emailed customer service and I am stil unsure if it will be returned,. "

Value for Money: 5
Efficiency of Counter Staff: 2
Expediency of Drop-off: 1
Condition of the Vehicle: 5

CORFU, GR - Reviewed by MICHAEL - 25 August 2025

" Ok "

" Pick up was disorganised noone at airport to collect us as described - had to call the office - after signing the paperwork, all staff disappeared, except the poor girl behind the desk. No one available to get us a vehicle. Child seats also very dirty. Car was battered and dented. "

Value for Money: 10
Efficiency of Counter Staff: 3
Expediency of Drop-off: 8
Condition of the Vehicle: 3

CORFU, GR - Reviewed by PHILIP - 25 August 2025

" Great value for money though the car was a bit old and basic "

" Noone at the airport to greet us as arranged but answered the phone at late time and after delayed flight and soon arrived to give us a lift. "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 6
Condition of the Vehicle: 4

CHANIA, GR - Reviewed by JUSTIN - 16 August 2025

" 5-Star Review for Auto Europe Car Hire Auto Europe made my car rental experience smooth, affordable, and completely hassle-free. From start to finish, everything was handled with professionalism and efficiency. The booking process online was straightforward, with clear information about pricing, insurance options, and vehicle choices. What I appreciated most was the transparency--no hidden charges, just exactly what was promised. Upon arrival, picking up the car was quick and easy. The local partner was friendly, helpful, and made sure I understood everything before handing over the keys. The vehicle provided was clean, modern, and in perfect condition--ideal for navigating both city streets and open roads. Customer support was also top-notch. I had a quick question during my rental period, and the team responded promptly and politely, offering helpful advice without any runaround. Auto Europe offers great value and peace of mind. I'll definitely be booking with them again on future trips. Highly recommended for anyone looking for a reliable, stress-free car hire experience. "

" 5-Star Review for Green Motion Car Hire – Crete I had an excellent experience with Green Motion Car Hire in Crete and would highly recommend them to anyone looking for a reliable rental service on the island. From the moment we arrived, the staff was friendly, professional, and efficient. The booking process was smooth, and all the paperwork was clearly explained. We were on the road within minutes! The car itself was clean, modern, and in great condition – perfect for exploring the beautiful roads of Crete. It was fuel-efficient and comfortable, making our journeys across the island even more enjoyable. One thing that stood out was the transparency and honesty of the service. There were no hidden fees, and the team was upfront about insurance and fuel policies. Returning the car was just as easy and hassle-free. Overall, Green Motion made our trip stress-free and enjoyable. Great value for money, outstanding service, and a team that genuinely cares about your experience. Highly recommended – I'll definitely be using them again next time I'm in Crete! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by PHILIP - 13 August 2025

" Efficient, professional service. "

" Green Motion tried to charge me for "damage" to the wing mirror, which when I challenged them and was able to rub dirty marks off with a cloth, I was told they they were "only doing their job." It felt like they were trying to make more money out of me. "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 3
Condition of the Vehicle: 3

THESSALONIKI, GR - Reviewed by ELENI - 05 August 2025

" Όλα καλά τελικά. "

" Όλα καλά "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by JEFF - 02 August 2025

" See above comments. "

" At booking desk was shown as on airport. It wasnt - a walk was necessary. The people were very good and the process was quick and clear. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by LINDA - 26 July 2025

" Very good "

" Lovely car, easy pick-up only downside was the walk over rough ground to depot pulling suitcases .. a pick-up/transfer would have been much better "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by HELEN - 21 July 2025

" Trouble free booking "

" Great service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by LOUISE - 14 July 2025

" Please see above "

" I cannot believe that a reputable company like Auto Europe would associate itself with Green Motion. They did not collect us at the airport and left us there stranded for so long that we had to use Avis to hire another car through in order to get to where we needed to go and have transportation for the week. In years of travel I have never had such terrible service and been so out of pocket "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

KEFALONIA, GR - Reviewed by PETER - 14 July 2025

" X "

" X "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by LOREN - 14 July 2025

" I would never book with Green motion again. Auto Europe didn't make it easy to change the booking details. I will continue to use several price comparisons till I find the best deal. "

" Every customer not just us we're hot with additional charges, the car was covered in scratches and a much bigger vehicle than we booked for the small roads "

Value for Money: 6
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 1

PREVEZA, GR - Reviewed by KAY - 05 July 2025

" Everything was reasonably OK just don't recommend Green Motion. "

" I waited for nearly 2 hours to lick the car up. The operative was more interested in personal mobile calls than getting the car organised! "

Value for Money: 6
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 6

KALAMATA, GR - Reviewed by ANTONY - 04 July 2025

" We were given a Volkswagen up that should not have been on the road. After driving it for a short period we noticed that the wheels vibrated and after stopping at a motorway service noticed that a pipe at the front of the engine was hanging down. We reported it and after some discussion and after a 3 HR wait at the service station they brought another very old nissan Micra that had so many dings and scratches they could not all be marked on the sheet. I had to take more than 20 pictures. The attitude of the staff is very poor which is reflected in their reviews. Auto Europe need to review their relationship with this company. It's not doing their reputation any good "

" We were given a Volkswagen up that should not have been on the road. After driving it for a short period we noticed that the wheels vibrated and after stopping at a motorway service noticed that a pipe at the front of the engine was hanging down. We reported it and after some discussion and after a 3 HR wait at the service station they brought another very old nissan Micra that had so many dings and scratches they could not all be marked on the sheet. I had to take more than 20 pictures. The attitude of the staff is very poor which is reflected in their reviews. You need to review your relationship with this company. It's not doing your reputation any good "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 3
Condition of the Vehicle: 1

IGOUMENITSA, GR - Reviewed by ALEXIS - 02 July 2025

" Have had better experiences with rentals indicated by auto-europe. "

" Car was old: 52.700km with clutch almost gone. Counter staff could be a little more polite and courteous. Only one employee overloaded with work on day of delivery. "

Value for Money: 10
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 4

CORFU, GR - Reviewed by JAMES - 28 June 2025

" Fine. Might avoid Greenmotion though because of the credit card deposit issue. "

" Good car. But they take the deposit from your credit card rather than blocking it. So when refunded, you don't get the same amount back. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 5
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by JOHANNA - 27 June 2025

" Would ideally like my money back as did not get to rent/drive the vehicle "

" Never got to rent the vehicle. No staff at airport, no instructions, no signage, no one picked up when I called their number (in fact they hung up on me several times; this was around 19h30) "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

CORFU, GR - Reviewed by LYNN - 26 June 2025

" As above. Do not use. "

" Green Motion left us waiting for 90 mins at the airport. They supplied us with a Fiat Panda without Aircon instead of a Suzuki Swift or equivalent. They alleged we caused a scuff on the bumper and forced me to pay €607 before I was able to leave. It was over 34C in Corfu and unbearable in the car without Aircon. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 8

CORFU, GR - Reviewed by DARREN - 25 June 2025

" Green motion terrible, auto Europe fine no problem "

" I was charged £600 for a small scratch on the underside of the bumper that had nothing to do with me. Criminals business practise "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

KOS, GR - Reviewed by TREVOR - 22 June 2025

" Easy to book, good choice of cars at various budgets. "

" Too much repetition of information required having given the same when booking on-line. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by JEREMY - 18 June 2025

" Very polite and efficient staff. "

" this is the second time we've used Green motion and have been really pleased with the cars provided in both cases. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SKIATHOS, GR - Reviewed by JOHN - 18 June 2025

" Auto Europe experience was on the whole very good with booking and keeping us informed of all that we needed to know just a let down with the car's condition. "

" Pick up and drop off worked well. Disappointed with the condition of the Hyundai I10 that we were given as asked for a Suzuki Swift. the car itself had completed nearly 78000 KM so was a very tired example, expected better. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 5

KEFALONIA, GR - Reviewed by ANDREW - 14 June 2025

" We believed the vehicle was on the airport however it was a long walk up a steep hill from the airport not ideal with two heavy suitcases at 9pm in the dark. We will not be using your company again. "

" I was charged €25 at pick up time even though I had pre booked for the time! The vehicle was in need of repairs the anti roll bar links were worn causing excessive noise "

Value for Money: 6
Efficiency of Counter Staff: 4
Expediency of Drop-off: 5
Condition of the Vehicle: 3

KEFALONIA, GR - Reviewed by SAJAL - 13 June 2025

" Very competitive price, great service, next to airport so easy location "

" No issues. Excellent staff and service. Car was good and clean "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by WALLACE - 12 June 2025

" apart from the return - everything else was ok "

" person in front of me and myself and the next person after me ALL were accused of damage to the car when returned. Luckily 2 out of the three of us had photos to show the 'damage' was ALREADY there from pick up and were not charged. Never had this kind of issue with green motion in the past 12 hires "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 3
Condition of the Vehicle: 10

KOS, GR - Reviewed by TIMOTHY - 12 June 2025

" The whole experience was smooth and entirely trouble free. Staff on pick up and drop off were kind, professional and very courteous. "

" Excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by DEREK - 09 June 2025

" As above - more expensive than advertised online. And some minor gripes about the car. "

" There was extra insurance to pay on site and we had to pay a larger deposit because we don't have a credit card. Also air bag light was flashing on car for whole trip. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 7

KEFALONIA, GR - Reviewed by MARTIN - 08 June 2025

" Straightforward service, no waiting about and gave me the chance to refuel as I was returning the car. "

" Excellent service Straight "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by SHANE - 25 May 2025

" Don't opt for green motion .They keep your deposit for 3 weeks and they actually take money out of your credit card so you will get a transaction fee which was was £20 for me. "

" The car got us from A to B which is all that matters but the actual condition of the car wasn't very good.I was shocked when green motion actually took money from my credit card instead of just holding it like I'm used to with hire car companies.I was charged a £20 transaction fee & I also had to wait nearly 3 weeks to get the rest of the deposit back ! Which ill also have to pay interest on.I will not be going with green motion again. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

KEFALONIA, GR - Reviewed by KEITH - 18 May 2025

" Staff dropped us back to the airport after vehicle return......very helpful and welcome.....went the extra mile to serve the customer. "

" Smooth check in and out.....car was better grade than the one booked. Vehicle had some damage to the wheel trims and driver's wing mirror. The staff was helpful and recommended that we took a condition video to avoid any dispute upon vehicle return. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CORFU, GR - Reviewed by PANAYIOTIS - 05 May 2025

" good quality car "

" helpful and efficient rental "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by MIA - 16 April 2025

" Good. Would use again. "

" It was easy to book the car online. The staff at the counter was very friendly and helpful. The driver who drove us from the airport to the rental place was helpful and helped us out of the car. He drove safely. The car was in a good state and comfortable. The car was clean. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZAKYNTHOS, GR - Reviewed by KEVIN - 12 December 2024

" A very straightforward process to collect and return the car "

" Excellent service, great value "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by MICHAEL - 10 November 2024

" We will continue to rent with green motion when competing product available "

" Very good service at a good price "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KOS, GR - Reviewed by ALAN - 06 November 2024

" Everything worked perfectly "

" Everything from start to finish was fantastic service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PREVEZA, GR - Reviewed by JOHN - 30 October 2024

" Otherwise all acceptable for our purposes. "

" Our plane was delayed and so we had to pay 25€ out of hours fee as their office hours are not as written on the booking voucher! "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

AKTION, GR - Reviewed by SIMON - 26 October 2024

" Excellent service "

" Nice new office at Preveza "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by MARK - 23 October 2024

" Very easy booking and good communication "

" Very helpful staff very easy boo "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CORFU, GR - Reviewed by EAMON - 21 October 2024

" great staff! "

" Super helpful, no issues to report. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZAKYNTHOS, GR - Reviewed by CHRISTOPHER - 20 October 2024

" Great value "

" Efficient service, friendly personnel, great value "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 8

KALAMATA, GR - Reviewed by LAURENCE - 19 October 2024

" Basic car at excellent price "

" Always great value "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by CLIVE - 18 October 2024

" Already stated above. The Office was a little way to walk from the terminal. It wasn't far. It was very quiet and I had taken out your Premium Insurance so I had no issues with trying to be hard sold extra cover. The car wasn't very clean inside the windscreen inside was greasy we had to clean that the next morning. The car had a few existing knocks and dents. There was a slight noise from the engine but it ran fine. The staff vey were courteous and helpful. I prefer a car with a bit of wear and tear rather than a new one. I would use Green Motion again. Value for money, and quick turnaround on Pick-up & Drop-off. That said we were out of season in Early October. But the general experience was very good "

" The Office was a little way to walk from the terminal. It wasn't far. It was very quiet and I had taken out your Premium Insurance so I had no issues with trying to be hard sold extra cover. The car wasn't very clean inside the windscreen inside was greasy we had to clean that the next morning. The car had a few existing knocks and dents. There was a slight noise from the engine but it ran fine. The staff vey were courteous and helpful. I prefer a car with a bit of wear and tear rather than a new one. I would use Green Motion again. Value for money, and quick turnaround on Pick-up & Drop-off. That said we were out of season in Early October. But the general experience was very good "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 7

RHODES, GR - Reviewed by CHARLES - 17 October 2024

" Iv used Auto Europe for work for a few years now and it's always been great "

" Far from the airport, slow to collect the car(about 50 mins) car was very damaged and dirty on the inside and out. "

Value for Money: 3
Efficiency of Counter Staff: 2
Expediency of Drop-off: 4
Condition of the Vehicle: 1

CORFU, GR - Reviewed by ANDREAS - 12 October 2024

" All went very smoothly and great value for money. "

" I have used Green Motion a number of times now and always had a great experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by CLIVE - 11 October 2024

" Friendly enough staff. The car we hired was about 8 years old and in awful condition. There wasn't a panel that didn't have a scratch/dink on. Not expecting miracles for the money we paid but a nice clean car would have been good. "

" Friendly enough staff. The car we hired was about 8 years old and in awful condition. There wasn't a panel that didn't have a scratch/dink on. Not expecting miracles for the money we paid but a nice clean car would have been good. "

Value for Money: 7
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 2

RHODES, GR - Reviewed by JOHN - 03 October 2024

" Rarely any issues. Always recommended. "

" Good transaction. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by EMMA - 03 October 2024

" Would definitely recommend or use again "

" Good value for the car. Not top of the range but did what we needed and good service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KEFALONIA, GR - Reviewed by ANTHONY - 02 October 2024

" Seamless and easy to deal with "

" Good firm "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PREVEZA, GR - Reviewed by GREGORY - 02 October 2024

" All good "

" Staff were friendly and everything was good. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PREVEZA, GR - Reviewed by ANTHONY - 29 September 2024

" Very impressed with Green Motion. Both pickup and return were very easy "

" Pick up and return really easy and staff spoke excellent English "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by MARK - 28 September 2024

" Always use green motion when in Corfu "

" Always very helpful staff and honest approach to cars "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by STEPHEN - 27 September 2024

" Due to length of pick up and drop off "

" Longest pick up we have ever experienced only 1 person in front and took 45 mins to get to desk to pick ours up When returning yet again longer process than usual Need more staff on desks "

Value for Money: 10
Efficiency of Counter Staff: 4
Expediency of Drop-off: 5
Condition of the Vehicle: 7

KALAMATA, GR - Reviewed by SIMON - 25 September 2024

" Auto Europe was very easy to use I just didn't get what I wanted. Maybe my fault for not paying more attention and paying more money but this was the worst hire car I have driven "

" I booked a car to be at the airport, having walked around all the waiting staff, I had to walk out of the airport with mobility issues along a dark road. Picked the car up with an engine management light already illuminated and, if it had been light, I would never have accepted it. Clutch slipped, gearbox popped out of gear. No one on site to return the car too I got shouted at for trying to leave it next door on the only open compound and told to move it outside. "

Value for Money: 3
Efficiency of Counter Staff: 7
Expediency of Drop-off: 3
Condition of the Vehicle: 3

ZAKYNTHOS, GR - Reviewed by STEVE - 24 September 2024

" Whilst driving I damaged the tailgate on the car I had taken out Full Protection Insurance through Auto Union so on return to Green Motion paid for the damages as per my insurance policy. Upon returning home to the UK I filled in the on line claim form and within 2 days I was fully reimbursed for the damage. I can only say that I have used Auto Union many times over the years when driving abroad and again they have provided me with exactly what I require and through their insurance process made an extremely stressful situation a very positive experience "

" We hired a car through Auto Union and the local renter was Green Motion. We were well aware that they would not meet us at the Airport but the Rental Office is really easy to find. On arrival the car was ready for us and was an Opel Corsa less than i year old and in excellent condition. Unfortunately I damaged the car whilst reversing on a narrow road. We took the car back to the rental office and explained the situation and we were told to come back at drop off time where we would be given a price for the damage. Within 10 minutes of Drop Off time I had paid for the damage I had caused as per my Insurance requirements. The team at Green Motion Zakynthos are extremely professional and the car provided was first class. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by MICHAEL - 21 September 2024

" all ok "

" all ok "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AKTION, GR - Reviewed by LUKE - 21 September 2024

" Great "

" Excellent, quick & easy the car was exactly what we were looking for "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by JOANNA - 10 September 2024

" You gave no details about how to find GreenMotion - I wasted time asking for Auto Europe. There is no signage at the airport and their office is a difficult walk on a bad path round the back - again, no signage. The office is small and therefore very slow process to get the car, waiting in the heat. The person working was good but she needs more support, and you need to signpost and provide a decent route there. "

" see below "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

CORFU, GR - Reviewed by WILLIAM - 09 September 2024

" Overall, I'm satisfied for what we paid. The only downside was the condition of the car. "

" Called the office on arrival and the shuttle arrived very shortly afterwards. The office is close by and I have no complaints about the staff or pick up procedure. We had hired a budget small car and what we got, fitted the description. The car however was covered in small chips and dents. It must've also been very much the entry level with regards to trim and extras. Returning the car was quick and incident free and we were dropped off back at the airport promptly. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 4

KALAMATA, GR - Reviewed by BRIAN - 09 September 2024

" Booking was simple but there were inadequate instructions on how find the car hire location and it was not full-to-full as I had expected. "

" Depot is outside airport, beyond other car hire companies. It's a 2 minute walk once you know which direction. (Exit airport onto main road and turn left.) The car has lots of marks but they were duely noted and agreed. No problem returning car to same location. Staff were courteous. I don't like the like-for-like fuel. I prefer the much easier to manage full-to-full which I thought I had selected. The Nissan Micra was a bit rough sounding but it did the job. Aircon worked well and it was economical. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

KALAMATA, GR - Reviewed by ADRIAN - 08 September 2024

" Good staff, but car condition not great, old and rattling engine "

" Car not great and old "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 5

CORFU, GR - Reviewed by GIANNI - 02 September 2024

" Not good. "

" When we got to the counter we were told that they could not take the deposit with a debit card, only a credit card. So the only way to have the car was to pay a 150 Euro insurance premium (25 of which was the debit card fee!). At the end of the holiday, we wanted to extend the rental by 4 hours, and they charged us 50 Euros! We settled on 40 Euros, but it's still more than a whole day's rental. Next time I'll just go to the big companies at the airport. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 7
Condition of the Vehicle: 7

RHODES, GR - Reviewed by KEVIN - 13 August 2024

" Overall exceptional service "

" Very efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PREVEZA, GR - Reviewed by PETER - 10 August 2024

" This is the first time I've ever had a problem renting cars through Auto Europe. I would certainly never want to use Green Motion again. "

" 'George', the chap at Green Motion who checked us in when we arrived at Preveza on 31 July, explained that we had been 'upgraded', but the vehicle to which we had been 'upgraded' was in fact a Skoda automatic in their 'Mini' class rather than the Hyundai manual we thought that we'd hired, and a 'downgrade' rather than an 'upgrade'. When I challenged this, George told me that our car had been involved earlier that day in a fatal collision and two motorcyclists had been killed and that he was to go to the police/hospital once we'd taken our car. He told us that we could go to Nidra to change the car if we really didn't want it. He also told us that the tank was a quarter full: it was one eighth full. By the time we'd filled up the tank, we didn't want to waste a day of our holiday trying to exchange it, but neither of us like driving automatics, especially in mountainous landscape like Lefkada. When we dropped off the car a week later (with the tank now a quarter full), I inquired after the people who'd been injured/killed in the accident, but the chap at Green Motion didn't know anything about it. I don't want to make any firm allegations about 'George' being economic with the truth, but he lied to us both about the amount of fuel in the tank and whether giving us a car from a lower category of hire was an upgrade, "

Value for Money: 8
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PREVEZA, GR - Reviewed by WARREN - 07 August 2024

" X "

" Car registration was incredibly slow. Car quality was very poor - air con, radio didn't work. Gearbox very clunky. Interior dirty. Old and high mileage. "

Value for Money: 4
Efficiency of Counter Staff: 6
Expediency of Drop-off: 6
Condition of the Vehicle: 3

CORFU, GR - Reviewed by ADRIAN - 02 August 2024

" I e we oils use them sgain "

" They were fine They were efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by JOHN MICHAEL - 31 July 2024

" Booking was all fine, just issues identified above with car provided and pick up. "

" Very disappointed with the size of the car which was smaller than I had ordered (I had ordered a Hyundai i20 and got a Suzuki Ingis instead). There was not enough room to get our bags in the boot. I was also told at the hire desk that it was a new car and there was no damage - well this was not the case (it had a hub cap missing, there was a large area of paint damage on the boot door and there was also a mark on the driver door) so I had to return to the hire desk to report damage. "

Value for Money: 7
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 6

CHANIA, GR - Reviewed by SUSAN - 23 July 2024

" I contacted Auto Europe to query this and the customer service rep was rude and said if it had 4 doors it was equivalent. When I tried to explain the difference in size the rep hung up on me. Therefore I will not use Auto Europe or recommend to anybody else as there was no customer service. "

" Booking process was easy, but I didn't get an equivalent car in destination. I ordered an economy car, equivalent to a Hyundai i20 and received a small one Fiat Panda which is nowhere near an equivalent. After going back to Green Motion to complain, they exchanged it for a slightly larger one, Toyota Yaris. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

CHANIA, GR - Reviewed by STEVEN - 22 July 2024

" All good "

" Car was expensive but we needed an estate car. Very efficient book out and stayed late as flight was late. "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by KATIE - 17 July 2024

" Difficult to contact. Poor information received prior to getting no car. Unclear instructions. Unhelpful staff "

" I was not able to pick up the car due to confusing information re pick-up. By the time I had identified where I needed to go (as company representative did not pick us up as agreed) I was told the booking had been cancelled as a no-show. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

KEFALONIA, GR - Reviewed by TREVOR - 12 July 2024

" All very simple "

" Staff very helpful on phone "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

CORFU, GR - Reviewed by SANDY - 03 July 2024

" I have commented above! "

" I ordered and paid for a Passat for 5 large adults and got a Skoda Rapid. A Skoda Superb would be compatible with a Passat, not a Rapid. For this reason I will not use Green Motion again. "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

KALAMATA, GR - Reviewed by STEPHEN - 03 July 2024

" I will not be using Green Motion ever again - AVOID!! "

" After immobilizing the vehicle on the first day, we were left without a vehicle for 3 days, then made to sign documents without being given the opportunity to read the content of all the pages - I was just given the last sheet to sign, he retained the others and wouldn't hand them over until I had signed, was then made to pay for damage we did't inflict on the vehicle before being given a replacement that wasn't road worthy as the engine light was on and was in limp mode. I complained multiple time to get it replaced but was ignored, the manager just advised to drive the car in 1st and 2nd gear!!! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

CHANIA, GR - Reviewed by NEIL - 02 July 2024

" My only complaint is that I couldnt find it because it doesnt display "Auto Europe" anywhere so I walked passed it several times. Otherwise, excellent, nice people and everything went well. I will be hiring from them again soon. "

" My only complaint is that I couldnt find it because it doesnt display "Auto Europe" anywhere so I walked passed it several times. Otherwise, excellent, nice people and everything went well. I will be hiring from them again soon. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by RICHARD - 01 July 2024

" The car got us from A to B "

" Car was in poor condition and interior dirty when we picked up. Clutch was on its way out. Flat tyre monitor on from collection and throughout. Main beam did not work. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by MICHAEL - 01 July 2024

" Please see above box 3. When I returned the car, different staff, very polite and efficient. "

" I was waiting to be picked up at 21.00 . Waited for 15 minutes then I telephoned, and told they will be there in 15 minute. Was picked up at 21.30, taken to their car pick up site to fill forms etc. Told that because as I wasn't there at 21.00 I have to pay €40 euros extra. I said I was there at 21.00 and they did not believe me. The fact that they weren't there at 21.00 was irrelevant to them. After an argument on their reasoning, they asked me my age. I told them I was 74, which is their maximum age allowance, they told me I was not 74 but 74 and 3 months, so I had to pay extra €39.68. That was not mentioned on my voucher. So , from a very good price initially , the extra I had to pay and been called a liar, made the experience very upsetting. Will be making an official complaint. "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by ALAN - 29 June 2024

" Nice clean vechile, was full of fuel as promised, polite staff , will be using again. "

" Easy to find office and vechile, and no problem dropping off. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by ROBERT - 27 June 2024

" I am very pleased with using AUTO EUROPE, but not at all pleased with GREEN MOTION. "

" We landed at 20:45 and arrived at the office just after 21:00. We were behind a customer who had flown with us and had got there before 21:00. He was having quite a heated argument with the receptionist who was insisting that as it was now after 21:00, there was a 25 Euro out of hours fee. When she finally attended to me, she insisted that I also paid this charge and was quite rude about it! She kept insisting that it was in the hire policy, which I checked and found no reference to this, to which she suggested I download and GOOGLE translate the Greek version! I almost walked out and went to another hire operator, but as we needed to get going, i paid up, but will NEVER use Green Motion again! "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 5

CORFU, GR - Reviewed by JONATHON - 25 June 2024

" See above. "

" Charged extra because my flight was delayed for no good reason. Car wasnt full with petrol. Wheel alarms going off despite nothing wrong. "

Value for Money: 4
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 6

HERAKLION, GR - Reviewed by MARK - 24 June 2024

" Booking and price were good and easy , all worked smoothly. "

" All worked very smoothly, from pick up to drop off. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by PANAGIS - 24 June 2024

" It's always on the cheap side, but some minimum has to be maintained. "

" Their cars are always in bad condition. I had to go back with problems this time and the previous one. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

PREVEZA, GR - Reviewed by DAVID - 17 June 2024

" Reasonably efficient check in at collection and drop off. "

" Car had a couple of dashboard warnings - rear tyre pressure and low battery. I felt that this should have been checked by Green Motion. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

KOS, GR - Reviewed by ROBERT - 04 June 2024

" As above. "

" The car was in very poor mechanical condition. It was difficult to start several times throughout the week and on the way back to the airport to return it the battery actually failed and I had to bump start it on the petrol filling station. "

Value for Money: 5
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 1

KALAMATA, GR - Reviewed by LAURENCE - 01 June 2024

" Will use them again "

" Best priced car hire "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AKTION, GR - Reviewed by LORNA - 27 May 2024

" Green Motion are scammers, they knew this car was not roadworthy then charged me to clean a car that was already unclean. As a woman driving on my own from west to east Greece and back they should never have supplied such a poor vehicle. Staff at Preveza were poor in regards of providing such a poor quality vehicle. Staff at Thessaloniki (Irene) and a man were aggressive and unsympathetic that the car was mechanically poor, and instead of apologies about the state of the car mechanically, and that I travelled 100 Kms out of my way for a replacement they billed me to clean their car. I cried at the injustice, being told pay up or we will not provide a replacement. Appalling service. I have never been treated so poorly. On return to Preveza a car was returned behind me in a filthy state, due to the red sand rain. They were not asked to pay cleaning. Appalling service by The Thessaloniki team. "

" Terrible experience. The car was 2015, very old, battered, 3 tyres needed pumping up on day one, oil light came on day 2, day 8 engine light came on. We were advised to keep driving as Easter hols and return car to Thessaloniki 4 days later. They charged us 86 euros to Bio clean the interior as the front seat had a stain. This was there on collection but I had no photo proof. The vehicle had broken petrol catch, boot catch and was stained inside. The staff were aggressive and unpleasant. I would never recommend Green Motion, or use them again. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

KOS, GR - Reviewed by KENNETH - 25 May 2024

" Car provided was sub stars. I asked for a replacement but was told all the cars were booked which was a lie as there were over 30 cars onsite "

" I paid for a Hyundai i20 or similar. I was given a battered old Nissan Micra with a slow puncture and an empty windscreen washer reservoir. Never again "

Value for Money: 1
Efficiency of Counter Staff: 2
Expediency of Drop-off: 8
Condition of the Vehicle: 1

PREVEZA, GR - Reviewed by SHAUN - 24 May 2024

" As above booking in and out process needs to be quicker otherwise was good "

" The wait to get the car and book it back in was very poor "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by TREVOR - 20 May 2024

" Very good "

" Very good "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

AKTION, GR - Reviewed by STEPHEN - 20 May 2024

" Wrote to you with concerns on first vehicle took you All day to reply still nothing done so no I'll probably use car jet instead "

" Car was a bucket 2 nd car as exchanged first rude staff no wouldn't hire there again what are you doing with a firm.like that "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 1
Condition of the Vehicle: 1

THESSALONIKI, GR - Reviewed by KIM - 19 May 2024

" Used green motion before and always been good but this time having to wait for 2 hours for a pick up is not really good enough. "

" It took them 2 hours and 2 phone call to get them to pick us up from the airport(a less than 10 minute drive away). Apart from that all good. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 4
Condition of the Vehicle: 10

CORFU, GR - Reviewed by PETER VALENTINO - 19 May 2024

" Friendly and fast service. Will definitely use them again. "

" They where waiting for me at the terminal, and the whole process was smooth. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AKTION, GR - Reviewed by FRANCIS - 19 May 2024

" very easy website to navigate and user-friendly. Extremely keen prices and excellent choice. Have used you before and will do so again. Overall a 10 out of 10 experience. "

" pick-up drop off went very well. Sophia was professional and expedited the procedures with adeptness. Vehicle provided was exactly as reserved so overall a definite 10 out of 10. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by KIEREN - 10 May 2024

" I've used Auto Europe twice and have been satisfied both times - great range of options at affordable prices. "

" Great value for money, everything was well explained and we were transported to and from the airport as part of the service. The car felt older than the miles on the clock, but for the money we paid it certainly wasn't an issue! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CORFU, GR - Reviewed by CERYS - 28 April 2024

" Booking with Autoeurope was fine other than the issue with insurance. I'm not sure why you offer the additional insurnce at the time of booking if its not valid in the country of hire. Next time I wouldn't bother with extra insurance as it would have been cheaper to have just waited and paid the extra at the car hire depot. It a;; seemed a bit of a rip off "

" When booking I paid extra for a zero excess package. However when I got to Corfu we were told that this didn't apply in Corfu and we would have to buy another insurance from them to be fully covered, This cost an additional £94. The woman behind the counter was saying this to everyone. She was also very impatient and wouldn't give me time to red the various extra documents she was asking me to sign. The car was faulty ( no air conditioning/heating). All in all a poor experience "

Value for Money: 7
Efficiency of Counter Staff: 6
Expediency of Drop-off: 9
Condition of the Vehicle: 6

AKTION, GR - Reviewed by CHRIS - 24 April 2024

" See above "

" There was a huge delay on processing cars I think some thing had gone awry . We waited an hour or so at the back of the queue with little progress gave up and hired elsewhere "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 3

ZAKYNTHOS, GR - Reviewed by SHELAGH - 19 April 2024

" Overall, I would use them again. "

" Good service and quick to deal with. It's a little bit of a walk (3 minutes along narrrow footpaths) from the terminal which could be a problem with lots of luggage and small children. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by NIGEL - 12 April 2024

" Staff all great but tyres worn, hence blowout "

" Had a blowout on the motorway, thanks to the tyre totally disintegrating. Must have been in v poor condition. Staff were v helpful in arranging breakdown help though "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 2

HERAKLION, GR - Reviewed by PAUL - 09 April 2024

" See 3 above "

" I needed a car for 4 adult, plus one baby and all the luggage that entails. I booked a VW Passat estate, but was given a Fiat Tipo SW. I believe they are in the same class, but it is a much smaller car. Was quite difficult and uncomfortable to get everything and everyone in. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by YAGOUB - 23 February 2024

" Very smooth and easy "

" They're very cheerful and friendly, helpful people. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by FRANCISCO JAVIER - 06 January 2024

" Auto europe has a very competitive full insurance that is much better than the car rental. would definitely book though it again. "

" Staff wasn't super friendly but not entirely inefficient. The car wasn't in the best condition: direction was bad (kept steering to the left on the highway), the wheels had the cover missing and the ceiling of the car had rusty spots. Overall the price was very cheap, so the few cons still made it worth it. "

Value for Money: 8
Efficiency of Counter Staff: 5
Expediency of Drop-off: 4
Condition of the Vehicle: 4

ATHENS, GR - Reviewed by PANAGIS - 02 January 2024

" The car was worn out, with scratches all around, seatbelts not pulling correctly, but most of all, the rear left tire was running with low pressure. I mentioned it both at pick up and return. I was told to check it at the nearest gas station. I am a returning customer, and it is not the first time I have been given a worn-out car. Probably my last rental with them. "

" The car was worn out, with scratches all around, seatbelts not pulling correctly, but most of all, the rear left tire was running with low pressure. I mentioned it both at pick up and return. I was told to check it at the nearest gas station. I am a returning customer, and it is not the first time I have been given a worn-out car. Probably my last rental with them. "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 6
Condition of the Vehicle: 4

KEFALONIA, GR - Reviewed by JOHN - 27 November 2023

" Could a member of auto Europe please contact me on above details? "

" Hi guys. Could you contact me on 07462 178484 or email me on johnmcaulayrobertson@gmail.com regarding this rental? Regards. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

CORFU, GR - Reviewed by ALLAN - 15 November 2023

" Good "

" Very happy, will book with them again "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

CORFU, GR - Reviewed by PATRICK - 10 November 2023

" Excellent service from start to finish "

" Picked up the car with no problems, even upgraded the car for no extra cost, helpful staff will definitely use them again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by BEVERLEY - 06 November 2023

" Great company and staff. Couldn't have been better. "

" Everyone was lovely and friendly and helpful. The car was a Fiat 500, the same as mine at home, so I was over the moon. I'd definitely use this company again. They were faultless. Thank you x "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ANDREW - 31 October 2023

" Didn't disclose the extra payments I would be due to make after charging me at my initial booking. Very unclear and dishonest "

" Charged a further 310 euros for a damage waiver that I was unaware of. "

Value for Money: 1
Efficiency of Counter Staff: 4
Expediency of Drop-off: 6
Condition of the Vehicle: 3

KOS, GR - Reviewed by STEPHEN - 30 October 2023

" As you get older it's not much fun dragging cases in the heat. Also to get to the office was not that easy for me as I suffer with angina "

" Other than the fact we had to walk quite a way dragging our suitcases to collect the car everything else was good. On previous occasions the rental car was waiting for us at the airport "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by FREDERICA - 30 October 2023

" Not satisfied "

" Unsatisfied as I booked a car for four people and only one of the passengers seat belts in the back worked so I wasn't able to take my family all out together "

Value for Money: 3
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

CORFU, GR - Reviewed by CLIVE - 28 October 2023

" Apart from the issue with the windscreen washers the experience was good. "

" The only issue we had was that the front windscreen washers didn't work. I assumed it was because there was no water, so I took the car to a petrol station, who sold me a 3 litre container of windscreen washer water. After I put the water in, the washers still didn't work. We had to keep cleaning the windscreen from the outside which was quite annoying. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ZAKYNTHOS, GR - Reviewed by MICHAEL - 24 October 2023

" I never use any other company than Autoeurope, one of the top rated for sure, thank you! "

" Friendly staff on arrival & departure, I am a frequent renter & to date not one problem with any vehicle, always clean & tidy. Thank you! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by SIMON - 23 October 2023

" If you take the full insurance deal with AE then it all goes smoothly if you have looked after the car. "

" Not a bad walk from the Terminal Good staff ... quick admin ...car fine. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

THESSALONIKI, GR - Reviewed by MARK - 19 October 2023

" Overall great value, just need to tidy up the pick up arrangements. "

" The only criticism is that the voucher says "met in arrivals" and after walking up and down the airport for quite a time we eventually found the driver sitting in his minibus outside. The instructions could be much clearer. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

AKTION, GR - Reviewed by MICHAEL - 17 October 2023

" Thank you for your service. Unable to use my own excess insurance with Green motion hence having to sort out a last minute deal with you (thank you) "

" Efficient staff Car not great, main bulb blown, exhaust possibly had a small hole in it (but noisy all the same) brakes very spongy "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 5

KOS, GR - Reviewed by MARK - 16 October 2023

" I spend hours talking to HSBC and they checked and said my card was fine. Maybe if the Kos people had typed in the card number it would have been ok. So massively annoying. "

" My credit card didn't work in their machine in Kos so I couldn't collect the car that I'd paid for in England and had to arrange a taxi, which totally messed up 3 hours at the beginning of my holiday. There needs to be another way to pay the deposit if this happens. Like being allowed to use my partners card ?! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

AKTION, GR - Reviewed by ADRIENNE - 11 October 2023

" no issues. "

" no issues. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CHANIA, GR - Reviewed by SIOBHAN - 08 October 2023

" Good price comparison but will prib book direct nect time as loads of small print stuff was missed in info sent to me. "

" Pick up great. Even handled the fact we had to pay extra fee really well. Drop off terrible. Rude and accusatory man. Asking whether a scratch that was clearly marked on the pick up documents was lne qe had done. Asking us for photos. Being impatient. Being rude. Unfriendly. Really awful experience. I was quite upset. "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 1
Condition of the Vehicle: 3

CORFU, GR - Reviewed by PHILLIP - 07 October 2023

" Booking with Auto Europe was easy and I would definitely use them again. "

" My damage deposit was debited from my card account rather than being blocked off as is normal with car rental. This resulted in my card company charging me £20.82 in transaction fees for both the debit and the subsequent credit. After exchange rate differences I am now £41.39 out of pocket. "

Value for Money: 1
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by SIMON - 05 October 2023

" Mixed "

" Grumpy staff and crappy old car "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 7
Condition of the Vehicle: 3

AKTION, GR - Reviewed by OLEKSII - 05 October 2023

" tell me how can I get the insurance that I paid 650 euros for car repairs? I was told that it will be reimbursed by Auto Europe "

" I am very unhappy with the company, they gave me an old car, 5 days and the car broke down, the car's clutch was worn out, they made me pay for repairs, administrators are rude, forced to pay 650 euros for car repairs, They told me that the insurance would be reimbursed by the company I ordered the car from. they gave me a car with an empty tank, when the car broke down the tank was full, the company did not reimburse the gas "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

AKTION, GR - Reviewed by JOHN - 01 October 2023

" Very good overall experience. "

" Overall, a really good choice. Pick up of vehicle could have been a little quicker, but the guy in the office was on his own, so he couldn't do anymore than he did. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CORFU, GR - Reviewed by DAVID - 01 October 2023

" Rating depends on response to my concerns (could vary from 9 if appropriate to 2 if inadequate response). If the latter, I will have no choice but to share my concerns as this car was not safe. Thankyou "

" I have e-mailed auto Europe (customer services) separately outlining significant concerns about initial car. Whether or not I recommend Green Motion or Auto Europe depends on response and access to compensation for an unserviced, high mileage car. (80000+ miles) . Drivers mirror spontaneously fell off. Several warning lights from day one and blank service book. Please confirm a route for complaints/compensation, including an option to attach photos of above issues. Thank you "

Value for Money: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 2

CHANIA, GR - Reviewed by SALMAN - 30 September 2023

" Usually very happy with AutoEurope but the terms and conditions with autoeurope on this occasion were not very clear and did not allow for short delays on flights which is such a common issue at airports which passengers have no control over, I had notified AutoEurope as per the booking emails however nothing was done for me even though there is a specific form on the websites and emails for this "

" Very poor experience of car hire, the worst I have had so far, the Ryanair flight was delayed however I managed to reach the check in only 45 mins after the time of my booking and although the terms and conditions of the company state that there is a 1 hour grace period they charged me an extra 20 euros for the late arrival, I then was also charged extra for damage and theft cover which I had already paid for when booking through autoeurope. I WOULD AVOID THIS COMPANY AT ALL COSTS, better to pay an extra 20 pounds at the time of booking to a more reputable and flexible company than an extra 80 at the point of arrival "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 2
Condition of the Vehicle: 6

HERAKLION, GR - Reviewed by RUSSELL - 29 September 2023

" Ok "

" The car was functional but very dirty inside and out.Although not old the car had many dints and scratches.Not the best car I've ever hired but like I say functional. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 5

CORFU, GR - Reviewed by WAYNE - 29 September 2023

" The information on arrival at the airport was minimal and when I called autoeurope for assistance the call handler made me feel as if I had disturbed him and was not helpful at all, in fact he gave me incorrect information as to which rental company was dealing with my booking. It was only after reexamining the voucher that I realised it was green motion i was looking for, the shuttle bus was filthy and when we arrived at the rental site it took almost 1 hour to complete the process before we were finally shown the vehicle. The vehicle had over 90k on the odometer, several dents and scratches, was not clean and had no windscreen washer fluid with which to clean the dirty dusty screen. It also had a shake through the steering when travelling over 65kmh which I suspect was a misbalanced front wheel, or a defective tyre or wheel, for this reason we did not use the car except to travel from the airport to our accommodation at Adios Gordios, and again to the airport. I wish now we had gone with out original booking with Hertz or Avis (altho more expensive the desks & cars are all based at the airport and in much better condition than Autocar/Greenmotion. I will certainly not use Autocar again. "

" The information on arrival at the airport was minimal and when I called autoeurope for assistance the call handler made me feel as if I had disturbed him and was not helpful at all, in fact he gave me incorrect information as to which rental company was dealing with my booking. It was only after reexamining the voucher that I realised it was green motion i was looking for, the shuttle bus was filthy and when we arrived at the rental site it took almost 1 hour to complete the process before we were finally shown the vehicle. The vehicle had over 90k on the odometer, several dents and scratches, was not clean and had no windscreen washer fluid with which to clean the dirty dusty screen. It also had a shake through the steering when travelling over 65kmh which I suspect was a misbalanced front wheel, or a defective tyre or wheel, for this reason we did not use the car except to travel from the airport to our accommodation at Adios Gordios, and again to the airport. I wish now we had gone with out original booking with Hertz or Avis (altho more expensive the desks & cars are all based at the airport and in much better condition than Autocar/Greenmotion. I will certainly not use Autocar again. "

Value for Money: 5
Efficiency of Counter Staff: 4
Expediency of Drop-off: 8
Condition of the Vehicle: 2

KEFALONIA, GR - Reviewed by FRAZER - 26 September 2023

" Very easy, very competitive would use again "

" No queue to pick p, car was like new, easy handover and return. No issues at all "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AKTION, GR - Reviewed by YASEEN - 25 September 2023

" Autoeurope website was simple and straight forward. "

" This review started as 1*, then 3*, but ended with 5*. Upon shopping I settled on Green Motion DESPITE all negative reviews about company operations in Greece and the UK. Hired through autoeurope, economy car, 15 day trip, Preveza Greece. There was an excess of €806 only refunded after returning. Why you ask? They were almost half the price of the nearest rival quote. I booked car only. I never buy the over inflated excessive insurance policies of Autoeurope or the rental company. There are plenty options out there that will insure at reasonable rates with better conditions. Preveza unit is around the corner from the airport. I was already prepared for a possible bumpy ride due to other reviews BUT I went in with a positive attitude. I say hello to the first man who seems to have had a bad day & he directs me to his colleague; pleasant, helpful chap; Sotos. We have a good chat, I then intentionally then turn my head back to the guy having a bad day & cheerfully say ah 'so you must be the famous Kostas'. If you have read any of the reviews online you will see that Kostas's reputation precedes him and has fallen foul to many a car renter. 'Who told you my name? How do you know?' This is followed by laughs from Sotos & later all 3 of us & this allows Kostas to engage in a conversation with me and also discuss some of the anger directed his way. I'm taken out by Sotos to the car; now this is where it could have been a 1 star review. I reserved an 'economy' car which is one class below a Medium sized car. Sotos drives up and presents me with a Smart Car. Now this is no 'economy' car. This is not even a compact car; its a 'Mini'. Where is the Nissan? - Sorry we have given them all away. But this is not the same size or what I booked. - Yes but this is better than what you booked etc etc Long story short we go through the motions of the car and going through the details etc etc all the while in the back of my head I know; wife,kids,luggage :-( I voice my concerns to Sotos and say I fear this will not be good enough for me (by this point by the way there is a queue forming up of renters and there is only the 2 of them) & after some to and fro I am offered an upgrade but for an extra €18 a day. I'm not willing to go for this as there are economy cars parked on site but they are reluctant to give it to me because 'they are brand new'. In the end I agree to try the smart car. Anyway after picking bags/passengers at airport it is clear this car is not going to work. Back to Green Motion Preveza. The queue is big, but I jump in straight to Kostas. Can I speak with you for 2min pls. Look I appreciate youre under heavy pressure and youre busy but this car is not what I booked. I booked an economy and youre giving me a mini. Ive tried to be accomodating but its not suitable. If all your economy cars are gone then you have to give me an upgrade not a downgrade. I have my family with me and I do not feel safe. Ok let me see what I can do. Someone had just returned an older model skoda at this point. Kostas makes a call and after some minutes comes to me & offers the skoda. He explains its an upgrade from my booking. Its 8pm now. With no more choices we accept & Kostas give the car a quick clean. It has high milege and A LOT of scratches/stains etc but after thorough & solid round of pics/videos in/out & undercarriage we make a move. Do your due diligence! This is your real insurance. The previous renter of that car informed me he was charged for a scratch underneath the bumper in the front. I couldnt believe it. Very minor & this is Greece! This made me very wary for the trip. In fairness the skoda was a fantastic car. Extremely economical, superb Aircon & with enough room. Kostas deserves the credit here turning a negative into positive situation; 3* Returning car was super easy. Was met by Kostas again and George who handled handover. I washed the car for them beforehand & we inspected it. Armed with Vids/pics I was confident everything was fine. We confirmed & George immediately processed my €806 refund & I received it 2 days later. I made sure & dbl checked that we were all satisfied with the return. We signed documents and finish. It was seamless and friendly. Upgrade to 5* for Kostas/George in the end. Make sure on inspection you mark out every single scratch/bump etc. Ask for your copies of everything. Be present as signing. Then everything will be fine. Kostos is a good guy. I believe he is under heavy pressure from the company & I believe this is where issues arise. Help him help you. Be careful & smart. The company do not have the best policies that is for sure, it seems they capitalise on any minor issue & charge a premium for it. It is probably some form of company policy considering that their rental prices are usually the cheapest on the market. Would I rent from G Motion, Preveza again? It would be an economic choice, Kostas was helpful to us but it was a struggle, more due to company policy than personal issues. "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 6

AKTION, GR - Reviewed by SOUZAN VALERI - 25 September 2023

" We were given a smaller car than the one booked (booked a Micra and were given a Celerio). The replacement car was a 10+ year old Micra, and not the current model indicated in the picture when booked. Although the staff were polite, we are unhappy with the overall experience. "

" We were given a smaller car than the one booked (booked a Micra and were given a Celerio). The replacement car was a 10+ year old Micra, and not the one indicated in the picture when booked. Although the staff were polite, we are unhappy with the overall experience. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 1

AKTION, GR - Reviewed by MARCUS - 25 September 2023

" I regularly hire cars in my job. Done it hundreds of times. Worst car I have ever hired "

" Charged 40 euros for picking up after 9 as there was a queue. State of the car was shocking. Dirty, damaged and dangerous. The damage was all over the car and they tried to suggest I had caused some but soon backed down when I mentioned I had video recorded the damage as it was in such a poor state. The boot was very dangerous as it would suddenly slam closed with no warning. Not ideal when loading luggage. I pointed this out at pick up but they didn't seem bothered. The boot banged my twice in the week. Mentioned again at drop off but nobody seemed bothered again. This car will hurt someone. Rust bucket on wheels, surprised if it has had an mot "

Value for Money: 3
Efficiency of Counter Staff: 3
Expediency of Drop-off: 6
Condition of the Vehicle: 1

LEFKADA, GR - Reviewed by BRIAN - 24 September 2023

" Simple hire, good price, friendly local team (slow), no problems throughout the hire. "

" Easy to book smooth and simple. Very very slow check in. Car inspection good, photographs encouraged by staff, car had some small marks. Fault with one lock and wiper water empty and when filled not working. Dusty! "

Value for Money: 7
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 7

CORFU, GR - Reviewed by MARK - 24 September 2023

" Perfect seamless hire process highly recommend "

" Perfect customer service green motion rep was outside terminal very short transfer to rental office very professional throughout highly recommended as a company will be using again next year "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by WILLIAM - 22 September 2023

" Late to pickup at airport. Rushed at office to get us out. No time to explain anything. Long wait for shuttle to return to airport. Will not use again "

" After several phone calls and one hour wait picked up from airport. Same 1 hour wait for return. Car old and very noisy transmission. Not good experience "

Value for Money: 3
Efficiency of Counter Staff: 5
Expediency of Drop-off: 1
Condition of the Vehicle: 5

ZAKYNTHOS, GR - Reviewed by ADAM - 22 September 2023

" Everything was quick and efficient, from booking through to collection of the vehicle. I have been using AutoEurope for many years without any issues; well done! "

" Very pleasant staff who were very professional and efficient. Great experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by GEAROID - 20 September 2023

" Great service. Prompt pick up and return to airport. Car was in good condition and paperwork was finished quickly. Will use again "

" Great service. Prompt pick up and return to airport. Car was in good condition and paperwork was finished quickly. Will use again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZAKYNTHOS, GR - Reviewed by MICHAEL JOHN - 17 September 2023

" I have so far has good prices and good service. "

" I know Green Motion have a very bad reputation but I have hired from them in Zakynthos via Auto Europe for 6 years, The Zakynthos staff are friendly and efficient and have never tried to extort money. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by PETER - 15 September 2023

" As long as they don't recommend Green Motion then it's ok "

" Very poor and unhelpful counter staff Not interested in the issues experienced Very unpleasant lady "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 6

CORFU, GR - Reviewed by STEPHEN - 06 September 2023

" As number 3 above "

" Very friendly at pick up and departure. Car had many scratches which were all noted which is fine by me (I would honestly prefer an older scratched car than a new car) Return was very straight forward too "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

KEFALONIA, GR - Reviewed by WILLIAM - 02 September 2023

" Will probably go directly to a car hire place that has been recommended in the future "

" The car was old, seatbelts didn't retract, aircon was bad. No Bluetooth on old stereo. Rear windows were manually wound which was hard for the kids. Engine got too hot. Was not what we expected. Was advertised as VW Up or similar. People we were with did get a VW Up and it was only similar in size but a lot nicer and they paid less. "

Value for Money: 5
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 1

CORFU, GR - Reviewed by MARTY - 23 August 2023

" Pick up poorly organised - significant wait to get to the location then the best part of an hour to get the car "

" Poor organisation at pick up - had to leave family at the airport for an hour or more whilst the car was sorted. "

Value for Money: 5
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

CHANIA, GR - Reviewed by ANDREW - 12 August 2023

" na "

" na "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KALAMATA, GR - Reviewed by SUNILRAI KANUBHAI - 10 August 2023

" Cars are old models whereas images are shown of latest models "

" Cars are old models whereas images are shown of latest models "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

KEFALONIA, GR - Reviewed by DAVID - 10 August 2023

" Not impressed with waiting 20 days for credit card repayment "

" Old car not in great condition "

Value for Money: 3
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 1

ZAKYNTHOS, GR - Reviewed by CHRISTOPHER - 10 August 2023

" A very positive experience which we will be repeating. "

" We always use Green Motion for our car hire on the Greek Islands, the service from the team in Zante is always over and above expectation!! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by DARYL - 06 August 2023

" All went to plan with no problems, including return of excess deposit. "

" Our car broke down and was replaced within 2 hours, no problem. I would use green motion again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIA - 04 August 2023

" The voucher I was sent did not state I needed a credit card. I was not able to get the car when I arrived. I would like to be refunded, but so far I'm not even getting a response. I would appreciate someone getting back to me. "

" I was not able to get the car , as I was told I needed to have a credit card in my name. I do not own a credit card. I would like to be refunded. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

KEFALONIA, GR - Reviewed by ALEX - 03 August 2023

" Good quality , new car but quite expensive "

" X "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

CORFU, GR - Reviewed by MARCO - 27 July 2023

" Reasonable price "

" Very good english spoken. Thought there was going to be an issue as we arrived after their 2 hour cut off time from the time organised but was sorted quickly without issue. Drop off went v smoothly "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by MICHAEL - 23 July 2023

" Have used auto Europe many times, fairly satisfied, but this time, experience in Greece was shambolic. "

" Car in a bad condition. Air conditioning not working. Car broke down after 2 days. Not sympathetic at all. Not one apology. Took too long to get a replacement. Had to send emails to confirm that I will pay for road recovery if it was my fault car broke down. Absurd. "

Value for Money: 2
Efficiency of Counter Staff: 4
Expediency of Drop-off: 3
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by MANDY - 22 July 2023

" All in all a very fair price and fair experience .I would not have used again if it had not been for the agent Despina being warm and compassionate. "

" Pick up was ok from athens terminal .journey to office 20 minutes .counter gentleman wasn't friendly or we coming .no bottled water as in other car hire companies.drop off there was no where to pull in and park which was very stressful as it's a very busy street.The agent Despina was a wonderful warm human being .because if her attitude I will rent again . "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 5
Condition of the Vehicle: 8

PREVEZA, GR - Reviewed by ROBERT - 08 July 2023

" Car was not what we ordered and has left me feeling cheated - would avoid Green Motion in the future. "

" Car was literally an old banger - would guess 5-6 years at least, lots of body panel damage all over the car and interior was tired and damaged as well. Gearbox was on the way out (had to double clutch to down gear on hills) and left us concerned about actually using the car to the extent we avoided some trips. "

Value for Money: 5
Efficiency of Counter Staff: 6
Expediency of Drop-off: 8
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by COLLETTE - 08 July 2023

" Would never use again . Receptionist on drop off was unhelpful and rude Will advise friends and family to stay away ! "

" Car key was broken we could not lock vehicle and we had to divert our travel and we had to exchange car at Kalamata branch ! For a lesser value manual car after we booked an automatic Breaks were sticking on smelt of burning ! They also had to be fixed "

Value for Money: 1
Efficiency of Counter Staff: 4
Expediency of Drop-off: 3
Condition of the Vehicle: 1

AKTION, GR - Reviewed by DAVID - 28 June 2023

" . "

" . "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

AKTION, GR - Reviewed by MARTIN - 21 June 2023

" I picked the car up late at night in the dark and was told to take any photos before 10am the next morning. I was worried about this as the car as it had a lot of small marks that could have become a problem when I returned it. However when I did drop the car off at the end of the rental the Green Motion person was okay with everything - he didn't even ask to see my photo evidence. He also prioritised my drop off even though he had people waiting to pick up their cars - I think he realised my urgency was greater than theirs "

" Really happy with my rental experience . However you should do something about your cabin. Im quite chilled, but other people may think you aren't the professional outfit you are simply because the cabin looks so chaotic. First appearance matter "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ZAKYNTHOS, GR - Reviewed by ADRIEN - 12 June 2023

" Simple to use and book "

" Seventh time using Green Motion - no issues at all "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AKTION, GR - Reviewed by DAVID - 08 June 2023

" stressful "

" couldn't open boot. had to change car "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 6
Condition of the Vehicle: 5

CORFU, GR - Reviewed by PETER - 06 June 2023

" 100% recommended "

" Great service when collecting and returning, very smooth and stress free "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by DAVID - 24 May 2023

" Auto Europe are a good company to use for car hire at the right price. "

" They are ok, basic car hire at the right price. "

Value for Money: 6
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 5

THESSALONIKI, GR - Reviewed by PETER - 23 May 2023

" Always an efficient and reliable service provided by Auto Europe! "

" A good all round experience, very helpful and efficient staff both at the office and for the transfers! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AKTION, GR - Reviewed by SIMON - 17 April 2023

" Better price if booked direct with greenmotion "

" Slightly off airport area, but not too far "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

HERAKLION, GR - Reviewed by MARCIA - 14 April 2023

" Easy booking with great features. "

" Car a little tired, and bigger than ordered (which is not always better). Minor downside with Green Motion is separate Excess Protection insurance companies don't cover Green Motion rentals. Not sure why this is... found one in the end. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 7

THESSALONIKI, GR - Reviewed by NIKOLAOS - 21 February 2023

" Easy booking experience and great value. "

" Very friendly staff and good price. Car wasn't in perfect cosmetic condition but I didn't mind at all. Only thing they can improve on is the way they hold your deposit. Instead of holding on the credit card they charge it and then they charge it back. This means that if your credit card is on a different currency to theirs, the money you will get back might be different. In my case, as the £/€ increased, it meant I received almost £50 less back. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

SKIATHOS, GR - Reviewed by PAVOL - 19 January 2023

" j "

" h "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 4

ATHENS, GR - Reviewed by IAN - 16 December 2022

" Overall an stress-free experience - the staff are calm and courteous. I was dropped-off by their shuttle bus directly outside the departure area after returning the car. "

" Nice people, calm, efficient, helpful, reassuring. Nice car, good location and of course, an excellent price - exceptional value for money. I have used Green Motion before and always been satisfied. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by SPYRIDON - 09 November 2022

" Excellent value "

" No problems, staff verry efficient and polite "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

IGOUMENITSA, GR - Reviewed by WILLIAM - 08 November 2022

" Very thoughtful and helpful "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KALAMATA, GR - Reviewed by STEVEN - 05 November 2022

" Quality of service providers has in the past been fair but Green Motion was extremely poor "

" On pick up no one in office and had to wait for 10 minutes to be processed. Car broke down. Took two hours for initial call back. Promised action on replacement car following morning but replacement car was not delivered until 4pm after much chasing with a number of unanswered calls, which ruined our plans for the day. Replacement car was in very poor condition. No apology was given for inconvenience or rebate offered for loss of hire. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 10

PAROS, GR - Reviewed by BRUCE - 02 November 2022

" Highly recommended "

" Highly recommend "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VOLOS, GR - Reviewed by NEIL - 01 November 2022

" All good "

" All good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PREVEZA, GR - Reviewed by BERNICE - 31 October 2022

" My experience with Auto Europe was good. The price was reasonable and the transaction was easy. My only reservation would be because of your association with Green Motion. If I go to book with you again and see that company name - I would cancel straight away. "

" My daughter and I had to walk over a main road that did not have a pavement, with suitcases to a yard with a portacabin. We had to wait over an hour and a half as there was only 1 person there to book people in and the lady before me had a lot of questions/problems with her booking. When it came to me booking in, the power went down in the portacabin and so all the info was lost and we had to start again. The actual car was quite beaten up and so I was glad I took a video of the outside and I pointed out scuffs and broken parts as when I dropped off (I arrived at 4:30 and no-one was there - more about that later!) the lady pointed out a broken wheel shield that the man hadn't put on the form. She was going to charge me but I was able to prove it was already there and I had pointed it out. When I arrived to drop the car back the yard was closed. I had to call them and they kept insisting that the office opens at 4pm. It took me a number of times to explain it was actually 4:40pm. Eventually a lady turned up but didn't seem very happy at all to be there - like it was my fault she needed to work! All in all I would not recommend Green Motion at all and I would suggest, to save your reputation, that you are not associated with them. "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 4
Condition of the Vehicle: 5

HERAKLION, GR - Reviewed by MARK - 31 October 2022

" As above. "

" Besides some scratches the car was in very good condition. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CORFU, GR - Reviewed by RICCARDO - 30 October 2022

" Overall good experience "

" Location not in terminal as advertised "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by MARK - 26 October 2022

" Hassle free and cheaper than going directly to green motion. "

" Shuttle bus waiting outside the airport 2 minutes to depot and 5 minutes at depot all very easy will definitely use again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KEFALONIA, GR - Reviewed by DIMITRIOS - 26 October 2022

" na "

" na "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by DAVID - 24 October 2022

" As said earlier, all good. Would recommend. "

" All good, no problems, good car. Walking distance from airport to pick up, friendly and professional staff and a free upgrade on the car because it was low season. What's not to like? "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by IAN - 24 October 2022

" All good "

" Everything went smoothly, good info from desk on arrival , nice car. Good experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by CUNEYT - 19 October 2022

" Overall very satisfied and highly recommend them "

" Everything was perfect, very delighted with the service they offered and the friendliness! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KOS, GR - Reviewed by RAM - 18 October 2022

" Good experience with green emotion overall. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

AKTION, GR - Reviewed by SIMON - 17 October 2022

" Very good value and service "

" No staff present when I returned the car, but I found them cleaning cars. It would be good to allow submission of details in advance "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 10

CORFU, GR - Reviewed by STEVEN - 13 October 2022

" Good value and good service. "

" Car had no screen wash and windscreen needed cleaning. Otherwise, all good thanks. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 7

CORFU, GR - Reviewed by JOHN - 13 October 2022

" Aside from the car aboves condition I always use Auto Europe as they give very good value and service "

" Customer service was very efficient. Car however was not in great condition. Scrapes, scratches and bumps throughout the car exterior. Window washers and side mirror controls didn't work. Windows could have done with a clean. Other car hire company cars seen during our 1 week stay were certainly in better condition. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

KOS, GR - Reviewed by STUART - 12 October 2022

" very rude unhelpfull "

" rude very unhelpfull "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

RHODES, GR - Reviewed by LACHLAN - 11 October 2022

" I was told to pay for full local insurance at Rhodes and the insurance I had taken out through Auto Europe wasn't valid. The operator at the desk said I could get the insurance I paid AutoEurope refunded back to my card. Please could you contact me back. "

" I was told to pay for full local insurance at Rhodes and the insurance I had taken out through Auto Europe wasn't valid. The operator at the desk said I could get the insurance I paid AutoEurope refunded back to my card. "

Value for Money: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by PAUL - 11 October 2022

" No problems at all and a reasonable car at a fair price. "

" Efficient and practical company who expeditated both the collection and return of the vehicle with very little waiting for transport to and from the airport. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PREVEZA, GR - Reviewed by JOHN - 10 October 2022

" As above really, booking was straightforward and easy, plenty of info on individual car hire companies differing terms, eg full to full etc "

" Used Green motion in lefkas before a few times some years ago. Always good, no issues. Then office was inside terminal, but now outside across road, around 5 minutes walk across gravel compound with luggage! Apparently new office been built soon? Car had some damage and reception lady pointed out the damage and marked /took photos herself, as well as us. Only downside was we didn't get copy of the damage report as amended. Car was fine for the week, used every day. Other similar downside was dropping off, she seemed to query one of the original rear bumper damage areas but later confirmed it was on damage report. But didn't get hand over report which should have said all ok, nothing to pay. Even when I went back after dropping our luggage I could only get verbal assurance that nothing to pay and blocked deposit released, I know from experience Green Motion in UK are suspect at claiming damage costs that don't exist, so was wary, but they seem ok in Greece . "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 7

CORFU, GR - Reviewed by IAN - 07 October 2022

" All good except please get your descriptions correct on advertising. "

" Generally very good, my only issue that when I booked it was described that you pick up the car from the airport, you don't you have to wait for a mini bus and be taken to the car, but otherwise really good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CORFU, GR - Reviewed by JOHN - 03 October 2022

" Easy - superb car - VW Polo "

" Good pick ups both ways. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PREVEZA, GR - Reviewed by PAUL - 03 October 2022

" Auto Europe have always given a good selection of company's and prices for car hire. Not needed them to resolve any issues yet so can not comment either way on how good / bad they would be in dealing with any problems "

" I booked green motion car through Auto Europe at Aktion Airport as I needed a drop off at a different location. The depot is a 200m walk along the main road (not too busy)from the airport . When we arrived there was a dispute in the office about the wrong type of car being offered to a family and them being told they could not get a refund! When I eventually got in to the office I was told there was a problem with my reservation as It was 1800 and the booking said collection at 1400? I had email and confirmed my flight number as requested. Anyway after a phone call all was o.k. Dropping off the car at Igoumenitsa port was very difficult as the office is located on main street with no parking spaces close by. Overall the car was fine but I would think twice about booking with Green Motion again from the my experience with collection and drop off. "

Value for Money: 6
Efficiency of Counter Staff: 5
Expediency of Drop-off: 6
Condition of the Vehicle: 6

CORFU, GR - Reviewed by MICHAEL - 02 October 2022

" Good communication when flight time incorrectly booked and then delayed. "

" Basicaly OK but car was a bit past its best, 55000 on the clock on rough greek roads with lots of different drivers at the wheel takes its toll. Windscreen washers didnt work and one of the headlight bulbs wasn't working. Also randomly had a tire pressure lamp lit even though they were pumped up correctly. Parcel shelf was also broken but aside from that it drove and stopped OK and the staff at the hire place were fine. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

AKTION, GR - Reviewed by MARK - 02 October 2022

" See 3 "

" Car (Citroen) which was tatty, tired, and windows inside not cleaned for some time, difficult to see out of until I cleaned them, boot was dirty so luggage was dirty when taken out of boot, and would not consider car was a like for like as booked (Toyota) or similar, overall quite disappointed "

Value for Money: 3
Efficiency of Counter Staff: 5
Expediency of Drop-off: 7
Condition of the Vehicle: 2

AKTION, GR - Reviewed by THOMAS - 01 October 2022

" Auto Europe seem to be quite customer focused, but they really need to have more effective quality check procedures for the car hire companies that they deal with. "

" 1. No water in the washer bottle, makes you wonder what else has not been checked, eg tyre pressures. 2. The car fuel is meant to be 'full to full', but the fuel gauge was showing a little below full. This was noted, but difficult to bring the car back the same. Returned the car with more petrol than when I picked it up. 3. The office is billed as 'at airport', but it's not. You have to walk 500 metres round to the office and carry bags across a large gravel yard. 4. The person with whom I dropped off the car was rude, could not bring himself to even greet me and just about ignored me. I mentioned the empty washer water bottle, but was not really interested, and made no apology. 5. The car was collected and dropped off in the late evening and the staff have to use their smartphone torch to inspect the car, the parking area for the cars is not well lit. This is a ridiculous situation. Why is not effective lighting available for both parties to inspect the car properly? 6. I could not have a copy of the car inspection report. I had to take a photo of the form with my phone! Not professional. "

Value for Money: 6
Efficiency of Counter Staff: 4
Expediency of Drop-off: 3
Condition of the Vehicle: 5

KEFALONIA, GR - Reviewed by WILLIAM - 01 October 2022

" Excellent "

" Friendly and helpful staff. Good value for money and very close to the airport "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KEFALONIA, GR - Reviewed by ANTHONY - 29 September 2022

" Apart from the extra cost all in all very good. "

" Excellent staff I was a little disappointed in having to pay a extra €70 because of not having a credit card in my name. just a debit card. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ZAKYNTHOS, GR - Reviewed by SARAH - 27 September 2022

" AutoEurope were fine with queries but have been unhelpful since however this is because they are Just an agent "

" Had recently got married. Made the booking in my married name as that's what my passport/driving license was under. I had multiple debit cards in my married name but only one credit card that was in my maiden name as new one hadn't come in time. Despite showing documents to prove it was me, I was charged €165 simply for using my debit card. I used the credit card to make the booking and it was acceptable then. Counter staff were so unhelpful, didn't want to know and then got frustrated with us for pointing out scratches on the car that weren't marked on the paperwork "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 4

CORFU, GR - Reviewed by MOHAMED - 27 September 2022

" I feel Green Motion had given me the worts car in their pool. I am disappointed that Auto Route deal with a company which rent out cars in such poor condition "

" The car was in poor condition outside with numerous dents and scratches on every panel. It had 28K kilometres on the clock but looked like it had done 100k. The key fob was also damaged and was fiddly to lock the car as a result. There was no screen wash in the reservoir either so the windscreen couldn't be cleaned when it needed it. The car drove OK but the engine felt like it was missing a beat at certain revs. All in all not a good rental car. "

Value for Money: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 4

AKTION, GR - Reviewed by RICHARD - 27 September 2022

" Online book was efficient but didn't know would be through a third company "

" Staff very slow on pick up we had to wait around 1 1/2 hours when I did get seen we then had to wait again for the car! Same when dropping car off around 3/4 hour wait Car was ok but very damaged and looked old and also have a squeak on the belt when car started and after a few days a noise from brakes which I told staff on return but he just passed the car to a waiting customer "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 6

CHANIA, GR - Reviewed by STEPHEN - 26 September 2022

" Same comments as above. "

" The car was ready when we arrived and overall very satisfied with the service and overall experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

AKTION, GR - Reviewed by WILLIAM - 24 September 2022

" Car was in poor mechanical and exterior condition.Only had confidence to use it for short local trips.Cheap but crap. "

" Every panel on the car had marks or dents.Sunscreen and parcel shelf missing.Hard to engage hear due to badly worn clutch.Bit of a mess all round really. "

Value for Money: 4
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 4

CORFU, GR - Reviewed by VILLYET - 23 September 2022

" See above "

" I was charged an extra 35 euros Admi charge , as well as paying a large deposit , the transaction charge was another 30euros plus exchange rate charges , I admit I had only a debit card , my sister was travelling with and she was happy to use her credit card. I am very unhappy with the service and the rudeness of the staff, and I am not going to use you again and with share my experience with friends "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 8

ZANTE, GR - Reviewed by JOHN - 22 September 2022

" Thank you - 9/10 overall everything was very easy. "

" Brand new car only negative point was the short walk too and from the airport with all our luggage. T "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 10

RHODES, GR - Reviewed by NICHOLAS - 21 September 2022

" Whilst Auto Europe booking was ok, i am concerned that you use Green motion at all. You should at least state that excess policies do not cover this company "

" Whilst the hire appears to have been ok, the issues i had were observing pressure tactics to sell extra insurance and then i found that my excess cover did not actually cover Green motion at all because of their suspect business practices in the past. This caused us an amount of undue stress on our holiday, not knowing if we would end up having to pay 800 euros as our excess insurance was not valid "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PREVEZA, GR - Reviewed by JEREMY - 20 September 2022

" I have always used Auto Europe when booking my hire car but this experience was by far the worst so far. The worst aspect was the poor state of the brake pads which felt as though they were completely worn out when braking. Consequently, we did not feel entirely safe when out driving which meant we used it only minimally, thus very much limiting the scope of our holiday. "

" We had to wait a hour and a half to get our vehicle asv there was only 1 member of staff dealing with both returns and arrivals. The car we were allocated was very old with over 91,000 miles on the clock. Although the exterior of the Fiat Panda was clean there were many dents, scratches and scuffs. The interior upholstery was in poor condition with extensive watermarks. "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 1
Condition of the Vehicle: 1

CORFU, GR - Reviewed by MICK - 20 September 2022

" Two hires with Green Motion on this holiday and they were both excellent from start to finish. Efficient, friendly, no fuss "

" Two hires with Green Motion on this holiday and they were both excellent from start to finish. Efficient, friendly, no fuss "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by ADRIAN - 18 September 2022

" As expected "

" Slightly annoyed as the web site states airport pickup whereas there is a shuttle to an off airport depot. It took some time, on arrival, to find this out but once we did the shuttle was efficient and rapid. The website needs updating. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PREVEZA, GR - Reviewed by ALEXANDER - 14 September 2022

" The worst holiday car rental experience I have had in 27 years of travel. "

" I experienced appalling service from start to finish. The process to collect the car was highly inefficient. Prior to driving away I was asked to leave a €1,116 deposit. When I was presented with the vehicle it was in very poor condition - with significant dents, bumps and scratches, particularly to the rear door. When I returned the vehicle I was told that a further scratch was visible to the front bumper. I was not involved with any incident which would have caused this, so it must have been done by a 3rd party. I was then made to wait for a long period before being told that I had to pay €410.41 for repairs in order to release my deposit. No valid reason was given for the extortionate cost to carry out repairs and I had no choice but to settle the amount as otherwise they were threatening not to release my deposit and I was in danger of missing the check in for my flight. It all felt like a classic rental con from the 1990s. I would do everything to avoid using them again and now have to undertake burdensome paperwork to seek a reclaim having paid for a Auto Europe Car Hire Full Protection at the time of making the original booking. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

CORFU, GR - Reviewed by JANE - 14 September 2022

" Very poor experience with hidden additional costs which bump up the price significantly when you pick up the car. Avoid. "

" My booking was to pick the vehicle up at 11.30pm. when i arrived on time i was told that there was an out of hours charge of 40 euro to pick up the car at this time, and if i refused to pay it they would not complete the contract and we would be returned to the airport terminal. I also booked the rental for two drivers and when i arrived there i was told that there would be additional charges for a second driver of 5 euro a day. The manager of the office was rude and agressive and i would avoid using this car hire company despite being competitive in price - they add the cost themselves when you get there! "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 8

MYKONOS, GR - Reviewed by DAVID - 13 September 2022

" Very good collection and drop-off experience. Great staff member on desk. "

" Very good collection and drop-off experience. Great staff member on desk. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by JONATHON - 13 September 2022

" Car not what was booked, this car was old and not in a great condition. Staff were rude and unhelpful. Will never ever use them again. "

" The lady behind the counter was extremely rude. I was given the oldest car in the car park, when I said I was unhappy I was told that they weren't prepared to do anything. The car usb only sometimes worked, the outside lights were covered in some film and the car shuddered when in neutral. Very disappointed, will never use them again. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 3

CORFU, GR - Reviewed by ANTHONY - 13 September 2022

" Easy to book, plenty of choice of vehicles "

" Easy, quick collection. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by NIGEL - 12 September 2022

" Car had a flat spot in addition to the service light being on due to a faulty tyre pressure monitor on one of the tyres. "

" Disappointed I received an additional charge purely for using an American Express credit card. Doubt if I will use them in the future! "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

CORFU, GR - Reviewed by ALASTAIR - 08 September 2022

" Auto Europe really let me down! My flight was due in when Green motion were due to close the gentleman there said I was lucky as the had to wait in for a late car return otherwise they would of been shut until the morning! The £40 extra charge for out of hours was unexpected and unfair as Auto Europe knew my flight arrival times!! The £170 extra for debit card payment was unexpected also Auto Europe said the car hire was in the terminal. Didn't expect to have to go in a minibus to pick up the car. "

" When I arrived at the airport I was told Green Motion was probably not open. Lucky for me they were open late and picked us up from the airport but charged us £40 as out of hours! Auto Europe had my flight times no idea why Green Motion was offered to me. They also charged me £170 as I didn't have a credit card and used my debit card. All in all not a good experience and not cheap. "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 7

THESSALONIKI, GR - Reviewed by MIRCEA - 08 September 2022

" overall great experience, quick and responsive. thanks :) "

" Happy with green motion, very efficient, professional, great condition car. Just one thing - we had communicated we need 2 toddler seats, they only knew about one, they found another one somewhere, but both were in a horrible condition. dirty, mouldy. which is amazing, considering a lot of people vacation with children in Greece I would think. Anyway, a new seat of that type wouldn't cost more than £30-£40, so I think it's a real shame. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by FRANCOIS - 06 September 2022

" easy to book and good prices "

" The car was not in great condition externally, many scratches and marks. "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 6

CORFU, GR - Reviewed by WALLACE - 02 September 2022

" Auto Europe are good as always used them about 7 times now on 9 trips to Corfu "

" THE most expensive hire we have EVER had from green motion. Cheapest we have had for the same duration and same place was £70 - this year was £340 ! "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by MARK - 26 August 2022

" Good value for peak summertime "

" Only fault is that nobody appeared at car park collection so had to search for car myself. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KEFALONIA, GR - Reviewed by JOHN - 24 August 2022

" Very good "

" Very good and friendly service no complaints "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by STAVROS - 24 August 2022

" Terrible "

" Scam, trying to have more money. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

AKTION, GR - Reviewed by NEHA - 17 August 2022

" Not satisfactory at all "

" We had to pay an extra 200 EUROS because Green motion used a technicality to get that money off us. Very very bad start to the holiday. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 9

THESSALONIKI, GR - Reviewed by DIMITRIOS - 14 August 2022

" Satisfied "

" The car had 72000 km already but the engine and gears worked as new. The interior had spots from previous users. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CORFU, GR - Reviewed by NIGEL - 12 August 2022

" Problem free from pickup to return "

" Hassle free. Polite and efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CORFU, GR - Reviewed by CHARLES - 11 August 2022

" Awful "

" First car drove out of depot into traffic .spongy brakes with a delay of several seconds before brakes applying .drove back to Green motion and told staff .mechanic drove it off and said it was ok and shouted at us as he was a mechanic and we weren't even though we both are experienced car drivers ! Finally gave us another car which was fine .we paid additional insurance but the company demand £600 deposit off the credit card .on return to Newcastle they put our money back onto credit card but with exchange rate we now owe Barclaycard £51 .Never again! "

Value for Money: 3
Efficiency of Counter Staff: 5
Expediency of Drop-off: 6
Condition of the Vehicle: 1

CORFU, GR - Reviewed by RICHARD - 11 August 2022

" Overall, a good experience with a company I had not heard of before. "

" Prompt & easy pick up from airport to green motion. 10 mins to go through all the paperwork & check the car, we were then off. I am yet to receive my holding deposit back though, transaction completed on 8th August but this has not yet hit my credit card, how long should this take? "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by JAMES - 08 August 2022

" felt that at any point Green Motion looking for an excuse to con you out of money for something. I even cleaned the car before returning it and the man was angry it was cleaned "

" intimidating staff, shocking car "

Value for Money: 3
Efficiency of Counter Staff: 5
Expediency of Drop-off: 6
Condition of the Vehicle: 1

KEFALONIA, GR - Reviewed by ANDREW - 08 August 2022

" Excellent "

" Excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by CHRISTOPHER - 04 August 2022

" Easy to use. "