Auto Europe
- North America
- Central America
GREEN MOTION LATVIA CUSTOMER REVIEWS
- 6.2
- 6.7
- 7.2
- 6.6
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
GREEN MOTION LATVIA Car Rental Reviews
Average Rating for GREEN MOTION :
RIGA, LV - Reviewed by JANIS - 14 August 2025
" Where Green Motion was great - Auto Europe was SHAMBLES. "
" The guys at Green Motion are super professional and always willing to help. Provide great advice and service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RIGA, LV - Reviewed by DAINA - 05 March 2020
" extremely good value for money!!! "
" staff very supportive and understanding, and with common sense - I returned the car with one hour delay due to unforeseen circumstances - with no repercussions. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RIGA, LV - Reviewed by ALEKSANDRS - 20 February 2020
" Very satisfied with service overall, will definitely come back. "
" Very satisfied with service overall, will definitely come back. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RIGA, LV - Reviewed by JANIS - 10 February 2020
" worst car rental in the world "
" worst car rental in the world "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RIGA, LV - Reviewed by GUS - 02 February 2020
" Quick, easy and competitive rates "
" I have been a regular user of Green Motion but I am very disappointed with the drop-off on this occasion. There is no lit area to inspect the vehicle, no staff to return the vehicle to and no way to confirm the condition of the vehicle - I am now being accused of damage that occurred whilst the vehicle was parked outside my rental period!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 7
RIGA, LV - Reviewed by MARK - 07 January 2020
" I have used you many times in the past with no problems. I hope this will get resolved.. "
" Getting the car from the airport was fine till I was told that I had to pay a cleaning fee at the end of the hire of 10 euros. I said that this was not mentioned in my booking and I would look it up. As I collected the car, there was a large dent on the front bumper that was not on the paperwork. I then had to find someone to check it and sign it off. This was a big inconvenience to them but got it sorted. On return of the car I took the keys back to a man in a van who I hoped was working for Green Motion. I went back to the reception to find out about this cleaning charge as I hire a lot of cars and this is the first time I have heard of this. I was told I have to pay it as it is in my contract and even if I don't pay now we will take it out of your deposit. Well, they did not just take €10 they then charged me for damage to the car to the sum of €396. There was a scratch under the rear bumper which I couldn't of done as I didn't reverse this car at all as I parked on a grass yard and also what looked like scratches from a bush that were very faint but also charged for them even though they were there when I picked up the car. If this company was in the UK I would be taking legal action. I am dealing with my credit card company to try and resolve this. I would really like a call back in 07977148576 Thanks, Mark "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RIGA, LV - Reviewed by PAVELS - 10 December 2019
" Great thanks. Would definitely use again. "
" Great company to deal with. Staff was excellent and friendly. Would definitely recommend to everyone. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RIGA, LV - Reviewed by MYKHAILO - 06 December 2019
" I am extremely unhappy with the service provided. I have provided a credit card (VISA) with expiration date in January 2020 and was told by Green Motion staff and they can't accept it because they need the card to be valid for at least 3 months. I haven't heard about this before and it definitely hasn't been mentioned in Auto Europe T&C. As a result of this I was charged for the insurance around £30 and I didn't really need it. I would like Auto Europe to refund me this money ASAP. Thank you. "
" I am extremely unhappy with the service provided. I have provided a credit card (VISA) with expiration date in January 2020 and was told by Green Motion staff and they can't accept it because they need the card to be valid for at least 3 months. I haven't heard about this before and it definitely hasn't been mentioned in Auto Europe T&C. As a result of this I was charged for the insurance around £30 and I didn't really need it. I would like Auto Europe to refund me this money ASAP. Thank you. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
RIGA, LV - Reviewed by GURNAM - 20 November 2019
" Quick, easy, low-cost hire "
" The process was very good and the staff helpful. But the car was disappointing - It was not clean (but I was expected to bring it back clean!); All the faults were not marked on the report; There was no convenient, covered area to inspect the vehicle (it was poor light and raining!) - Subsequently, some marks were missed and Green Motion want to make me responsible!! "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
RIGA, LV - Reviewed by JADE - 07 November 2019
" - "
" Very helpful Staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RIGA, LV - Reviewed by KASPARS - 03 November 2019
" Experience with Auto Europe was good, but there is bad company's such as Green Motion Latvia on their site. "
" Unfriendly staff when receiving the car. The staff were in a van and didn't get out until I knocked on the door window. When picking up the car there was 11 scratches on the car already marked on damage info and when we walked around the car I sore another 5 scratches which was added to the damage sheet. I think if i didn't see and add the extra scratches to the damage sheet i would have been charged for them too. This company makes money on ridiculous extra charges for damages we haven't made. When coming to drop off the car the was no one there to check the condition of the car and sign paper work. The People should check the feedbacks online before making any bookings within Green Motion Latvia This place should be closed as soon as possible or brought to court. "
Value for Money: 1 Efficiency of Counter Staff: 6 Expediency of Drop-off: 1 Condition of the Vehicle: 5
RIGA, LV - Reviewed by JACOB - 03 November 2019
" Very disappointed that a scam company would be allows on your platform "
" Overcharged for fuel, cleaning and then are trying to charge me post-sign off for damage which they even signed off as not being present at drop off. Scam artists "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 7
RIGA, LV - Reviewed by JOSHUA - 27 October 2019
" N/A "
" My only complaint is the cleaning fee I was charged. I was told at drop off that I had to pay €10 for the cleaning of the vehicle. The vehicle was not dirty but I still had to pay. This feels like a hidden fee. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RIGA, LV - Reviewed by RICHARD - 02 August 2019
" Terrible experience "
" Firstly the car we booked they didn't have so had a Toyota Corolla instead of Nissan duke which we reserved. Didn't want to wait longer so accepted this. Also paid extra £15 for car to be cleaned by them after drop off. They said no smoking in the car, I had one or two during the 5 days of rental, when we returned the car they said they could see ash in the car and it smelt of smoke, really after 2 cigarettes? They charged me an extra £150 for a chemical clean on the car which I thought was ridiculous, won't ever book with them again , my advise is to pay a little more and go with a big company as these little companies do everything they can to extract as much extra money from you. £150 is a joke. I won't be using them again, if you do just realise they will be doing everything they can to extract money from you. If you do forget and have a cigarette then get the car cleaned inside and spray some air-fresher inside before giving it back "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
RIGA, LV - Reviewed by RAYMOND - 13 January 2019
" Jone "
" Been a Green Motion customer in Latvia for several years now but the attitude has changed so will now go to Hertz for future rentals. "
Value for Money: 3 Efficiency of Counter Staff: 2 Expediency of Drop-off: 8 Condition of the Vehicle: 8
RIGA, LV - Reviewed by DAIGARS - 01 December 2018
" I had to pay for car washing, I think it's hidden costs. Fuel policy had to be Full to Full, but really it was 3/4 to the same. In this case You are always loosing some money! I hate hidden costs and misleading description! "
" I had to pay for car washing, I think it's hidden costs. Fuel policy had to be Full to Full, but really it was 3/4 to the same. In this case You are always loosing some money! "
Value for Money: 4 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 4
RIGA, LV - Reviewed by ALEKSANDR - 20 November 2018
" THANK YOU "
" GOOD "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
RIGA, LV - Reviewed by NIGEL - 23 September 2018
" The same as above. I do not know if the issues highlighted are shortcomings by Green Motion or by Autoeurope. "
" 1. The rental was advertised by Autoeurope as Full to Full fuel, but the car was only 75% full on pick-up making it hard to judge how much fuel to put in the tank at the end of the rental. This was annoying, particularly as Full to Full was listed as a specific part of the rental deal. 2. There was a cleaning policy in place which I was not made aware of in advance. When I picked up the car Green Motion said they either required the car to be returned newly washed and ready to go out to the next customer or I could opt to pay 15 euros for them to wash the car upon it's return. I opted to pay the 15 euros. I should have been made aware of this at the time of booking the rental. The voucher only makes mention of a surcharge if the car is returned excessively dirty. The rental was still good value and I would have been completely happy if I had been prepared in advance by Green Motion and/or Autoeurope being upfront about the above. But on both counts I felt "conned" because the rental was not as advertised, and I was required to pay extra. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10