Auto Europe
- North America
- Central America
GREEN MOTION NETHERLANDS CUSTOMER REVIEWS
- 6.8
- 6.7
- 7.8
- 6.8
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
GREEN MOTION NETHERLANDS Car Rental Reviews
Average Rating for Green Motion :
AMSTERDAM, NL - Reviewed by STAMATIS - 16 April 2025
" The whole experience was positive "
" The whole experience was positive "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by MATEUSZ - 24 September 2024
" Generally positive feedback. "
" Everything was fine. Deposit paid back 2 weeks after original date of hire. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by WILLIAM - 28 February 2020
" It was good "
" It was good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by DAVID - 10 October 2019
" Read comments above "
" Charged for deleting on my return to Schiphol..a few bits on the floor from my shoes..RIP off "
Value for Money: 2 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 3
AMSTERDAM, NL - Reviewed by RAHUL - 01 August 2019
" This is with regards to my car hire from Green Motion in Amsterdam via Auto Europe. I have hired the car with Voucher number - 4908566 (Auto Europe) and when I returned the car with no damages to it but the said since the car needs minor cleaning (as per there policy) they will charge me €7.I have attached the receipt for same. When I checked my credit card which was acted as a security deposit they charged me €12.50 instead of €7. Can I request you to please check with the supplier and get my refund accordingly. This is unfair and against the policy of charging customer without his/her knowledge. Also, please note as a customer of Auto Europe that I have been booking car since more than 5-6 years or more , My experience this time of hiring car with Green Motion was not good, reason being, when I went to pickup the car they said we need the passport and driving license both as ID Proof. I have travelled in past in Europe and no one has ever asked both as ID proof. There were other customers around us and didn't ask them. I reached at 09:30AM on 27th July so that I can pick up the car at 10:00AM but unfortunately they refused. I have to left my Family over there travelled all the way back home (spent another €21.50 by train ) and comeback with passport, also we were late as we were supposed to travel to Belgium we had to dropped our plan our entire plan was disturbed.Wasted almost my 3.5 hours for no reason while on holiday with my family i.e. my 8 year old daughter. Will never hire car again. The car when returned was cleaned, cleaned with hoover but again they refused and charged me €7 as per receipt and when saw onto credit card bill it was €12.50 euro that's illegal and would advise Auto Europe to pls get back my money refunded. Kindly request you to please investigate and get my money back, otherwise I will loose faith with Auto Europe, as I haven your customer for almost 6-7 years and hired the car all the time with you. Awaiting your positive response. "
" This is with regards to my car hire from Green Motion in Amsterdam via Auto Europe. I have hired the car with Voucher number - 4908566 (Auto Europe) and when I returned the car with no damages to it but the said since the car needs minor cleaning (as per there policy) they will charge me €7.I have attached the receipt for same. When I checked my credit card which was acted as a security deposit they charged me €12.50 instead of €7. Can I request you to please check with the supplier and get my refund accordingly. This is unfair and against the policy of charging customer without his/her knowledge. Also, please note as a customer of Auto Europe that I have been booking car since more than 5-6 years or more , My experience this time of hiring car with Green Motion was not good, reason being, when I went to pickup the car they said we need the passport and driving license both as ID Proof. I have travelled in past in Europe and no one has ever asked both as ID proof. There were other customers around us and didn't ask them. I reached at 09:30AM on 27th July so that I can pick up the car at 10:00AM but unfortunately they refused. I have to left my Family over there travelled all the way back home (spent another €21.50 by train ) and comeback with passport, also we were late as we were supposed to travel to Belgium we had to dropped our plan our entire plan was disturbed.Wasted almost my 3.5 hours for no reason while on holiday with my family i.e. my 8 year old daughter. Will never hire car again. The car when returned was cleaned, cleaned with hoover but again they refused and charged me €7 as per receipt and when saw onto credit card bill it was €12.50 euro that's illegal and would advise Auto Europe to pls get back my money refunded. Kindly request you to please investigate and get my money back, otherwise I will loose faith with Auto Europe, as I haven your customer for almost 6-7 years and hired the car all the time with you. Awaiting your positive response. "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 4 Condition of the Vehicle: 8
AMSTERDAM, NL - Reviewed by MARJOLEIN - 27 July 2019
" Good car. "
" Almost everything was good, furtunately I speak english, the lady who worked in Amsterdam did not speak a word of dutch. We came back with a full tank, but the fuelgauge did not indicate it was full. On receiving the car it was the same. That gave some problems but then a dutch speaking employee was able to sort it out. Thanks! "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by SHAUN - 25 July 2019
" Auto Europe need to sort the above out before I would book again. Hidden costs on a captive audience is wrong. These costs should be highlighted at time of booking "
" Good = Price point was very acceptable. Bad = Pay to clean car on return. Not acceptable in this day and age as once you are at this offsite facility you have no choice but to agree. Lets be honest and include this in the initial online price, then I/We can compare like for like "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
AMSTERDAM, NL - Reviewed by SAKHI - 25 July 2019
" when unblocked my credit card should be ok, "
" every things was ok likely but when they blocked credit card €1,100 they forgot to unblocked I had doped the car on 11/7/19 still the amount my card is blocked I had send email to them but no answer. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
AMSTERDAM, NL - Reviewed by EWAN - 09 June 2019
" Straight forward. No queuing. Easy transfer from the airport. "
" Easy pick up and drop off. Car as expected. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
AMSTERDAM, NL - Reviewed by JONATHAN - 26 November 2018
" No issues with Auto Europe, the confirmation came a little late but I understand that Green Motion have to confirm the order too as it was an automatic car I requested. "
" There was an unexpected charge when I arrived, they said either they would either have to place an 1100 Euro hold on my credit card, or I could pay 70 Euro and this would cover me in the event of any accident and no hold would need to be placed. I appreciate this is insurance that I would have got likely anyway, however this should have been mentioned during booking. Although, I am not convinced that Auto Europe would have been aware of this as it felt scammy, kind of like a bait and switch tactic to get more money out of me. I am not 100% sure they would absolutely have to place that hold. I used Sixt the week before I got an Audi Q2 (much more expensive vehicle than I had through Green Motion) and only had to pay a 300 Euro hold, and I also had the car for 2 more days. Overall it just seemed like a bit of a rip off place. I would use Auto Europe again for sure just not Green Motion. "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 8
EINDHOVEN, NL - Reviewed by ANAT - 17 November 2018
" never again "
" The director of the unit in Eindhoven is a big lier, unpleasant woman. I still thinking what to do and how to react to what she did. "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 8
EINDHOVEN, NL - Reviewed by LAURENCE - 17 October 2018
" Terrible company never going to buy from them again. "
" Was not told that we had one and half hours from collection time to collect vehicle and our flight was delayed, so we missed this. Nothing else was then offered. Terrible company. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1