Surrounded by hundreds of small islands in a sheltered spot right beside the beautiful Baltic Sea, Helsinki is a European capital like no other. This refreshingly vibrant city exude a unique and rather cool identity quite unmatched by most other places in northern Europe, with more first-rate cultural attractions than you'll ever have time for. Founded in 1550, the city has recently emerged as one of the most appealing tourist destinations with over 80 museums and attractions covering a wide range of themes, from toys and trams to submarines and star-gazing. One of the most important (and popular) is the world-famous Ateneum National Gallery which houses Finland's finest collection of art and historic works as well as an impressive array of contemporary works. Classified by UNESCO as a World Heritage Site, the unmissable Suomenlinna Fortress stretches across six of Helsinki's islands and consists of 200 buildings and 6 kilometres of defensive walls over an area of 210 hectares. The Finnish capital is the hub of a region brimming with islands, lakes, rivers, forests and picture-book vilages dotted around the countryside. With a car hire in Helsinki you can take to the road and acquaint yourself with this land of immense natural beauty by visiting some of southern Finland's most picturesque locations, such as the lovely seaside town of Porvoo just 30 miles north-east of the capital, which mostly dates from the 14th century and is one of the oldest places in Scandinavia.
For over 65 years, Auto Europe has been a major player in the international car rental industry, providing the highest-quality products and services at more than 28,000 locations in over 190 popular destinations worldwide. We offer the best car hire deals on the market with a highly-personalised, customer-orientated delivery due to the fact that we only collaborate with the very best suppliers, including Sixt, National, Hertz, Europcar, Dollar, Budget, Avis and Alamo. You can rent a car in Helsinki quickly and easily using our state-of-the-art booking engine, picking it up at a convenient downtown location or from Helsinki Airport located just 11 miles north of the city. Take a look at how other Auto Europe customers rated their recent car rental experience in the city by reading the comments they posted in our Helsinki car hire reviews section below.
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Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" I am feeling your service better than others car hire web or app before I used. "
" only the retun place is not easy to find , we are lucky met a stuff and he bring us to the place . "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" You need to make customers aware of which rental office to collect the car from. How was I supposed to know that I should go to Hertz to collect my car?? "
" I wasn't aware that I needed to look for a Hertz office at the airport, not an AutoEurope or Thrifty. This caused me a lot of stress at the start of my holiday. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Super efficient. "
" Super efficient service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car I booked was a manual diesel; the only car available was a petrol automatic. On return there was no member of staff available to check over the car with me - this is very poor. "
" The car I booked was a manual diesel; the only car available was a petrol automatic. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
" Good easy experience "
" Very smooth experience, no issues. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything went very smoothly. No problems at all and a very easy pick up and drop off at Helsinki. "
" Everything went very smoothly. No problems at all and a very easy pick up and drop off at Helsinki. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Lovely car friendly staff "
" Very pleased "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Long wait for collection and charge for damage which I feel is excessive. Also car was old and not what ordered. "
" Long wait for collection and charge for damage which I feel is excessive. Also car was old and not what ordered. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" Auto Europe are just a booking engine and don't really have anything to do with the actual hire company in your destination "
" Counter staff when picking the car up was rude. Car was slightly older and had tyre pressure light on, I feel this issue should of been sorted out before handing the car out to a customer. "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 4
" Easy no nonsense rental good value for money "
" Good value easy pickup location "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" I will use Auto Europe & Sixt again as I was not charged for their 'no show'. "
" Flight was delayed 3 hours and whilst office appeared open there was no one there or number to call. We had to join a very long taxi queue... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Terrible. Terrible. Terrible. One worrd for it. Even though the booking was made for more than a month in advance, on arrival instead of manual Opel Grandland i was offered automatic Toyota ProAce. Not the same gear box, nor the same car category. I have contacted EuropCar through the email. They said they will get in touch in 5 days. 40 days later still waiting. The first time I used this company. Never again. "
" Terrible. Terrible. Terrible. One worrd for it. Even though the booking was made for more than a month in advance, on arrival instead of manual Opel Grandland i was offered automatic Toyota ProAce. Not the same gear box, not the same car category. The first time I used this company. Never again. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Car rental desk at Helsinki airport very easy to find and we were welcomed by Emily and her colleagues. Very smooth handover and given a map to find the car in the terminal car park. The car was already for us full of petrol ready to go. On the return very easy to hand the car back and we took the trouble to go and find Emily to thank her or ranging it all for us. What I would like to know is when our deposit is going to be returned to our credit card please. "
" Emily at Helsinki airport was fantastic incredibly kind and patient very helpful indeed. One comment I shared with her is that the car we had was equipped with the USB c sockets... It would have been very nice to have been offered an adapter to allow us to plug in USB a equipment into the usb-c socket.. or even one to go in the cigarette lighter. These are inexpensive items and could even be branded with your logo and either sold to or given away as advertising items. Please pass on my thanks to Emily who was unbelievably helpful and thank her from us. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good value car rental, no nonsense straight forward & reliable company My go to car rental company every time Thank you "
" Excellent friendly fast service minimum fuss with clear information given "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" Good service, pick up area is little far to office. "
" Good car and fair price "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Disappointing "
" I ordered a VW Golf Estate or similar and got a Opel Mokka which is not an estate so we struggled all week to fit our luggage into it. Very disappointed to pay for an estate and be downgraded like that with no refund or explanation "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
" Very happy with the whole experience. Easy and efficient. "
" Very efficient and friendly staff and pick up. Easy to pick up and drop off. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Great value for money and we got a free car upgrade. "
" Washer fluid level in car was low and ran out after first use. We had to fill it on first day. Overall the experience was good and would use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Excellent! "
" Helpful staff, good car to drive and affordable "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We have never had a bad experience with Auto Europe "
" Superb service and an excellent car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great way to compare airport pick-up rates and types of vehicles. I have used Auto Europe twice now and the service has been excellent on both occasions. "
" Very efficient service. The vehicle was clean and everything worked perfectly. Very smooth, effortless pick-up and drop-off procedures. Will definitely use Alamo again after my experience of the last two hire periods. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" On returning the car to Helsinki Airport we went into the wrong car park entrance and spent about 40 minutes trying to find the drop-off point for the car. The directions and signposting were very confusing. "
" Good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
" Easy booking web site , no nonsense car hire & great value, recommend "
" Easy booking web site , no nonsense car hire & great value, recommend "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Easy to book. Everything was as advertised "
" The staff member at the counter was very polite but could not answer my questions about the winter tyres or heating in the car. He referred me to the car park colleague but there was nobody there. Also in Helsinki Airport I would have expected him to be able to speak Finnish. It's very odd that as a Finn I have to speak English in Finland "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Booking process was smooth and had no issues at all. I did find some other websites (for eg. Discover cars) which were slightly cheaper than autoeurope, however they dint have an option to buy cancellation insurance. In todays time when flights get delayed and cancelled, I feel it is essential to have a cover. Also Autoeurope has a local phone number where you can speak to their customer service personnel(and not a chatbot/messaging service) in case of issues. All in all, I will use their service again. "
" Everything went fine except finding drop off parking spot was very difficult. It would be great to receive better instructions for drop-off and sign boards to guide at the parking place. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" Very good "
" Very good and easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Vehicle had already done 60k, had a 'quirky' issue with stop / start & had no USB charging ports - seemed 'tired & old' for a hire car. "
" I was suprised to be provided with an 'old' Mokka as I wouldn't have thought was in the same bracket as what I'd ordered & paid for = dissapointed. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" Easy website to negotiate and book and a good range of vehicles. "
" Excellent service and very good, clean vehicle. Would definitely rent from Alamo again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I almost always use autoeurope and I am very happy with the service. "
" Only one staff member at the counter who was doing a booking on the phone. So not quite the "you can go straight to your car if you check in online before you arrive", but once she was available, all was swiftly arranged. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Unsure what Auto-Europe brings to the booking process, I had a small issue to sort out with Finn-Rent after the rental, contacted Auto-Europe as they were my booking agent- they did not get back to me, then contacted Finn-Rent directly and they solved my query within 5 days. Still waiting for Auto-Europe to respond "
" They have not got desk at Helsinki airport, had to wait for their representative 30 minutes, luckily I was not in a rush. Meeting point is located ground floor of car park which was not made clear to me. "
Value for Money: 6 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 5
" This was the first time we used Auto Europe - previously we booked direct with the car h Everything went smoothly, and with the Auto Europe additional insurance option to cover the excess liabilities the overall cost is very reasonable compared to other rentals. "
" Very efficient and friendly service at the counter "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" :) "
" Excellent service on pick-up! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have had no email or anything since returning car, to say it's been received and is ok. "
" Good car, hard to find place and there was nobody there, even though I had spoken to someone on the phone who was arrangng for someone to be there. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" .. "
" .. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" A simple process and happy with the vehicle. "
" Car hire is expensive in Finland regardless of when the vehicle is hired. The parking assist required servicing during the rental period. It wasn't an issue with the car but was a little disappointing that it wasn't available. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Overall very good "
" Budget turned out to be Avis, didnt know that. Busy counter when picked up the car. Good service. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Will try to remember never to use this company again. I trusted not having to deal with one of these as I chose a business with desk in the terminal. The man at duty was very pleasant and easy going this review relates in NO way what so ever to his person! "
" I understood that the company would have a desk in the terminal. This is not the case. There is a man operating from a van outside behind the fuel station. I had to try to reach him via phone more than once as I landed. Returning car in a snow storm and running across wet petrol stained petrol station was more than unpleasant! "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 10
" Brilliant!! Excellent service all around! "
" Brilliant!! Excellent service all around! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We have been customers of Auto Europe for a number of years and have no complaints with the experience and service provided. "
" Whilst we were supposed to collect our car from "Thrifty" our hire car was actually fufilled by "Hertz". The car provided was a VW Golf with nearly 50,000 km on the clock (probably near the end of service as a hire car) but it served us well for the 15 days of the hire. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 8
" Very good "
" Friendly and easy going "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Car as described. Staff helpful, Easy and quick drop off and pick up. "
" All went very smoothly. No problems. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good service "
" Good just a bit expensive "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good "
" So far so good. At this stage I have no complaints, but I have not yet seen my bank statement. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Slightly confused at initial check at Avis desk when offered additional safeguards already purchased online with Auto Europe? "
" First time I have been rented the car of my choice...not something similar! "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall pretty good but still room for improvement "
" Would have been very useful if your staff knew how to amend Renault's warning systems to communicate in English rather than Finnish. Also surprised to have to pay for a cheap child's booster seat - safety for children is not usually charged "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Superb "
" Easy pick up and drop off. Very helpful staff "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" easy and have already re-booked for my next trip "
" seamless experience. only thing i would say, i didnt think the signage in airport to direct you to car rental offices was very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I would change your website and allow people to choose more parameters in the beginning, such as the size of the vehicle, insurance options, free milage etc. Currently you web process is irritating. "
" Very friendly and professional staff. Gave us an upgrade, which turned out to be a blessing during our long drive. Thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good overall like the way you can access carpark for drip off. But some signage would good. "
" All good signage could be better from terminal to car park? There us none? But car and service was very good and price fair. Well done "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Normal efficient car hire with friendly staff. "
" Problem free car hire tho it would have been good to pick up and drop off in town center at the same price. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent from start to finish! "
" Everything very easy, friendly and efficient! Great service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I will definitely use them again. "
" Really efficient from start to finish. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" See number 3 "
" Would be nice to get the car size that we requested. Collection and drop off location far away. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 10
" Definitely the best value for money I could find and the whole experience went without any problem. "
" We hired a 9 seat minibus, which was ready for collection on arrival, was spotlessly clean and almost new. This was a great vehicle to have on our holiday and certainly didn't let us down. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" A stress free experience. "
" Staff were very pleasant and efficient at both pick up and drop off. They all spoke excellent English which was very helpful. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" All fine even changed car on request "
" All good. First car had a service required light. But changed car when asked. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" This is my second time renting with Auto Europe and each time has been really easy and hassle free. Always good value for money too. "
" Though their desk is a little difficult to find, once I located it in the car park the attendant was extremely helpful and friendly. I had some problems with my credit card but he was very reassuring and let me take my time to fix the problem. Drop off was a little bit confusing as I couldn't find a space but the attendant showed up and sorted this out quickly. No problems and would definitely rent again from them. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" See above. "
" Great car and the Hertz team in Helsinki were excellent. Also helped me to book an extra day for a reasonable price after the auto Europe team told me it wasn't possible without amending the price of the whole booking. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" no problems "
" no problems, helpful staff "