" I wouldn't use Auto Europe and I wouldn't use International in the future, very poor service "
" I picked the car up and the one lady was very rude, speaking in Portuguese thinking I didn't understand, but my car is Portuguese and understood everything. The car itself was a disgrace. It had so many dents, and some not small dents. I drove for 20 mins and there were 4 warning lights that came on. I took the car back for exchange. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 1
" Overall I was satisfied with the rental, the staff were friendly and helpful. "
" The instructions for returning the vehicle were misleading. It took quite a while to determine where the drop off location was. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 8
" Why sell me the 'extra cover' when it is seemingly pointless?! "
" I hired the vehicle with AE and paid for extra insurance cover totalling £75. I then arrived at Internatnl car hire and was told that the original extra cover I paid for was useless and I had to pay an extra £156 otherwise i couldnt take the car. I also dont understand why a car hire firm offering services to holiday makers is not open 24/7. it is only open from 8am till 8pm and if your flight is outside these hours you have to pay an extra €40 to check it in and then get a taxi from the desk to the airport. "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 5 Condition of the Vehicle: 7