Auto Europe
- North America
- Central America
KEY'N GO ITALY CUSTOMER REVIEWS
- 6.6
- 7.9
- 7.3
- 7.8
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
INTERRENT MP ITALY Car Rental Reviews
Average Rating for Interrent mp :
ROME, IT - Reviewed by DAVID - 15 November 2022
" I have been overcharged, I have emailed. Was told to fill in a form, which I did, and still haven't received a reply. "
" Didn't have the car I had booked. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 5
CATANIA, IT - Reviewed by RUTH - 17 October 2022
" Great service "
" Excellent value for money Brilliant service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PISA, IT - Reviewed by STEVE - 07 September 2022
" Great pickup drop off and car. Clear instructions as to how to get to the office for car collection from Pisa airport arrivals would be good as it took some time to find out where to go and how to get there. "
" Great pickup drop off and car. Clear instructions as to how to get to the office for car collection from Pisa airport arrivals would be good as it took some time to find out where to go and how to get there. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OLBIA, IT - Reviewed by TRAVIS - 14 July 2022
" Disappointing that your local partners treat your customers like this "
" Hello, I provided the required holding deposit to interrent / Goldcar upon taking the vehicle and despite my best efforts to communicate with them they have not cleared this upon drop off (after confirming all was ok with the vehicle) via email. It's been two weeks and I'm still yet to have my €100 returned to me. This is really not acceptable! "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 4 Condition of the Vehicle: 4
OLBIA, IT - Reviewed by ANNA - 28 June 2022
" Pick up instructions weren't very clear or specific "
" Required car seats - confirmation stated that they are not available.... Travelled with two huge car seats only to be told at the counter that they have car seats available. Email link to pre-registration didn't work so still had to queue at the counter "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 7
BOLOGNA, IT - Reviewed by HILARY - 31 May 2022
" Because if the state of the car I would be reticent to recommend to a friend. Even though process and price all good. "
" Good price and service but car was quite damaged with glass of brake light broken. Also stained seat inside the car. Disappointed with car exterior, however, it worked well and the size was perfect. Looked scruffy. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 5
BOLOGNA, IT - Reviewed by PETER - 02 April 2022
" The check in staff member was excellent and Zi really liked the key and Go facility. "
" There was quite a lot of damage to the car when I picked it up and I took photos of that. When I took it back I don't think they were bothered as they said I was fully insured. So I pointed out that I didn't cause the damage. I really would have liked a car in better condition or at least offered an apology when I collected it. Or perhaps a different car. Otherwise the car was very clean. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
BERGAMO, IT - Reviewed by PETER - 30 March 2022
" Good little car, a Lancia Ypsilon hybrid. Not sure that it ever worked on the electric motor, but too complicated to reset as the handbook was 100 pages in Italian! "
" I had to get an International Driving Permit according to the terms and conditions, but it turned out not to be necessary as my UK licence was accepted when I uploaded my documents "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ROME, IT - Reviewed by PHILIP - 21 March 2022
" AOK. "
" First class, but the DROP & GO didn't work but the counter staff soon sorted out the rental. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ROME, IT - Reviewed by ANTHONY - 02 October 2021
" My go to company for car rental. Their support line connected me twice directly to the rental company in Italy. "
" I did not receive an email confirmation that the details supplied such as drivers licence were OK until the day before travel and no QR code. Key dispensing machine at collection did not work and it took us over 30 minutes to get the car. Apparently a common problem. Company used to have an appalling reputation and I was hoping for a new start. Included zero excess cover which is vital with Goldcar. "
Value for Money: 3 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MILAN, IT - Reviewed by JONATHAN - 03 August 2020
" Auto Europe have always been excellent. I have used them for years "
" Decent enough service. Very easy. Ordered a "Ford Fiesta or Similar" and ended up with a Lancia Ypsilon which was a truly terrible car but everything else was fine. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7