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ITALY CAR HIRE REVIEWS
Car hire reviews in Italy
Italy is one of Europe’s most visited countries, welcoming millions of tourists annually. With seemingly endless history, culture and enticing cuisine, Italy also has plenty of picturesque landscapes to enjoy. From Lake Como to the Amalfi Coast and the golden sandy shores of Sardinia to Sicily; Italy has what many countries only dream of. Home to many of the world’s top fashion brands, Milan is one of the best places to shop for luxury goods – making it one of the most popular places to visit in the country. Pisa, located in the beautiful Tuscany region, isn’t far behind, and is also very popular amongst visitors.
Through our trusted partners we provide great deals and competitive rates on all car hire in Italy. With Auto Europe, you can count on over 60 years of car hire industry experience; together with an award winning customer service team that is available should you need them. Our car hire reviews in Italy section provides comments left by previous customers who have hired a vehicle through us in Italy. From their experiences you’ll gain a greater understanding of what to expect.
AUTO EUROPE ITALY Car Rental Reviews
Average Rating for Auto Europe :
PISA, IT - Reviewed by STUART - 19 April 2022
" I love the flexibility of AutoEurope "
" I nearly always choose Sicily by Car, nice cars... reasonable prices... great service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CATANIA, IT - Reviewed by ALEXIS - 17 April 2022
" Staff were friendly and booking was easy. "
" Affordable and quality cars "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by CHRISTOPHER - 15 April 2022
" Very good "
" Very good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PERUGIA, IT - Reviewed by JANE - 15 April 2022
" Great "
" Very knowledgeable pollite and experienced staff would recommend to anyone. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by KEITH - 14 April 2022
" Rented twice in the past two months, once in Ancona and once in Palermo and the service was excellent on both occasions. Thank you "
" The staff at check in desk very helpful and efficient despite plane arrival 2 hours late. Car was very low mileage and in pristine condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LA SPEZIA, IT - Reviewed by SHELLY - 13 April 2022
" Whole process went smoothly, was given all the info needed and had no surprises. Would definitely recommend. "
" Easy reservation process, pickup and dropoff and the car was great. Helpful staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by KIERAN - 11 April 2022
" Very efficient service "
" Very efficient and friendly staff. Very nice upgrade "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by BRUCE - 11 April 2022
" Autoeurope has great selection of cars and booking experience very straightforward. "
" Staff at desk in terminal very friendly and helpful. Same with staff at dropoff. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PERUGIA, IT - Reviewed by HEATHER - 11 April 2022
" Everything was fine thank you "
" Thank you for your courtesy and efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by MIHAILO - 08 April 2022
" Efficient staff and organisation. Nice modern car, clean. "
" Efficient staff and organisation. Nice modern car, clean. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TURIN, IT - Reviewed by JULIEN - 08 April 2022
" All good "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRINDISI, IT - Reviewed by EDMUND - 07 April 2022
" Just how it should be. "
" Genuinely it was a great experience. The counter guy was really helpful and the car cleaners allowed us to park when seeing someone off on an earlier flight. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by DAVID - 05 April 2022
" Very good. Would use again. "
" Although I hadn't read the small print and wasn't aware the rental pick up was outside the airport, the team picked us up.really quickly and dropped us off the same. The car was clean and a really nice vehicle. Everyone was friendly. I would use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VERONA, IT - Reviewed by MARK - 03 April 2022
" Excellent! "
" Very Good experience. Great car at a great price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by SHIVAPRASAD - 01 April 2022
" Good deals available "
" Good fast service "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PISA, IT - Reviewed by STUART - 31 March 2022
" I like the flexibility of booking with Auto Europe "
" excellent service yet again. Nearly always use Sicily By Car when I visit Pisa these days. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by PATRICK RALPH - 30 March 2022
" Sicily by car were a good rental company to deal with "
" Overall the counter staff were very helpful and the car was clean & good to drive. I recorded slight damage when I collected the car emailed it to them - no claim on return. Please note that the car rental shuttle bus operates 24 hours not just in the morning as your notes told us! "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 7
TURIN, IT - Reviewed by JOHN - 30 March 2022
" I have used Auto Europe for over 15 years and will keep coming back "
" Everything easy and smooth. No pushy attempts to sell additional insurance. Straightforward and honest quick to release the car and accept the return. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by PETER - 30 March 2022
" Good little car, a Lancia Ypsilon hybrid. Not sure that it ever worked on the electric motor, but too complicated to reset as the handbook was 100 pages in Italian! "
" I had to get an International Driving Permit according to the terms and conditions, but it turned out not to be necessary as my UK licence was accepted when I uploaded my documents "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
VARESE, IT - Reviewed by NICOLA - 29 March 2022
" Excellent experience from start to finish! "
" The while experience went extremely well, the lady was very friendly and helpful and very efficient. We're so glad we booked at budget in Varese. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by ANTONIO GIUSEPPE - 28 March 2022
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by RAYMOND - 28 March 2022
" I would recommend having tried most of the car rental companies in Milan. "
" Good quick pick up, nice little car but could have been cleaner. Counter staff are good and very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ROME, IT - Reviewed by PAUL - 27 March 2022
" All went as planned "
" Group booked was unavailable but I was happy with the car provided no "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PERUGIA, IT - Reviewed by KENNETH - 26 March 2022
" Hassle free and very efficient service "
" Hassle free car hire yet again from Sicily by Car at Perugia airport. Took longer than usual to book in but guess the queue was long because of the reasonable price and therefore more people choosing them. The member of staff was already in the car park when we dropped off the vehicle ... we were very impressed. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TURIN, IT - Reviewed by DAVID - 25 March 2022
" Good "
" Very professional staff at Turin "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by LELIO - 25 March 2022
" Unfortunately the vehicle had suffered lots of dunnage by previous hires "
" Unfortunately the vehicle had suffered lots of dunnage by previous hires "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ROME, IT - Reviewed by RONALD - 25 March 2022
" Fiumicino is like a huge maze. All car hire firms suffer from the infrastucture, but Sicily by Car has been one of my favourite hire companies for a long time. Not picky and always good value for money. "
" No probs with car. Only complaint is size of Fiumicino and lack of seating for disabled and people who can't walk even short distances! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PERUGIA, IT - Reviewed by JENNIFER - 23 March 2022
" Provides a good choice of car services to choose from at competitive prices. "
" The staff were friendly and professional as usual. I always receive an excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PALERMO, IT - Reviewed by DAVID - 23 March 2022
" Good experience no catches "
" Prompt good service "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MIKE - 23 March 2022
" all good as per usual "
" car was fine but a bit battered, lots of scrapes, on this occasion it was not a problem as no weddings or social events! "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
VERONA, IT - Reviewed by MARION - 23 March 2022
" I would have absolutely no hesitation in recommending Autoeurope and Europcar to anyone looking to hire a car at Verona Airport. As a repeat customer for several years, the seamless operation and customer/vehicle service provided by both companies is excellent. "
" As a repeat Europcar Customer for several years, I have nothing but praise for the professional, efficient, personal and friendly service provided by the staff at Verona Airport - huge thanks once again to Emanuele, Paolo and Diego. The standard of vehicles has been consistently excellent on all my trips. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TURIN, IT - Reviewed by JAMES - 22 March 2022
" Nothing to add "
" We have used them before and never had any problems. The cars were sanitised and were relatively new "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
VERONA, IT - Reviewed by PHILIP - 21 March 2022
" Very easy to book "
" Can't fault the car or the service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by PHILIP - 21 March 2022
" AOK. "
" First class, but the DROP & GO didn't work but the counter staff soon sorted out the rental. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ROME, IT - Reviewed by PIETRO - 20 March 2022
" Just a great company to deal with.Pietrof "
" All ways a first class service-friendly staff just a pleasure to deal with. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by DAVID - 19 March 2022
" Took all the worry out of the process, by guaranteeing us a zero excess package at a fixed price before we departed. "
" Difficult to find the Centauro counter in Catania airport... not with the other hire car desks. Would have been helpful to be sent directions to their office when confirming the booking. But the service, car and pricing was fine once we found it. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by ANTONELLO - 17 March 2022
" Very easy to complete the whole process, great value for money and clearly explained throughout "
" From start to finish the process was easy and painless. The staff were fantastic and very helpful, nothing was too much trouble "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VERONA, IT - Reviewed by ADRIAN - 17 March 2022
" Another successful hire via Auto Europe "
" Pleasant staff, efficient pickup & an upgrade as the booked vehicle was not available. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VERONA, IT - Reviewed by BRUCE - 15 March 2022
" The screen washer did not work, clearly the vehicle was not checked efficiently. The boot was dirty, therefore not cleaned properly. "
" Staff were fine, although no explanation about any features of the car. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
MILAN, IT - Reviewed by GARY - 14 March 2022
" I've used Auto Europe many times and haven't had a problem yet. "
" Very good value. Friendly staff. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
BERGAMO, IT - Reviewed by ALYN - 14 March 2022
" See above "
" Main problem was that I asked for a small car, but was given a large one. So it didn't fit in my parking space and had to be left on the road some way away, which was very inconvenient. The car itself, a VW T-ROC was a pain in the bum. It kept trying to stop me changing lanes by pushing back on the steering. It popped up messages that only stayed for seconds so you c couldn't read them. It also kept telling me to "stay in the middle of the lane", and also when to change gear - both of which must have been generated by a very simplistic algorithm when couldn't read the road 200 yards ahead. Not an ideal car for a hire car, when you don't have two hours to sit down and read thye manual before driving. Oh - and no hand brake - very worrying, as the automatic one did not always work. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by EARL - 13 March 2022
" If I was asked, I would recommend "
" New car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by ARTHUR - 13 March 2022
" Always my first choice "
" Good value and service! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by GARY - 13 March 2022
" Overall the car got me to where I was going and back to the airport. "
" Only one serving at counter - slow service with only one person being served in front of myself. Car had several marks on it and needed a service. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MILAN, IT - Reviewed by ANDREW - 10 March 2022
" It was all a lot more relaxed than I had been expecting. "
" The staff I encountered were patient, kind and helpful. there was no hard-sell of extras . The car I rented had quite a few scratches but these had been noted. The car I rented was exactly the model I was hoping for. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ROME, IT - Reviewed by BARBARA - 09 March 2022
" I Always use auto Europe for car hire. Always a smooth process. "
" Very good all round service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by HOWARD - 07 March 2022
" All good. "
" Very good service. At Linate they had three desks and three staff members sorting out customers, (this rarely happens in my experience with some car hire companies). "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by STUART - 07 March 2022
" Excellent, as always. "
" Sicily by Car are always reliable and quick. Cars may look a little more 'used' than some of the bigger names, however the pricing and excellent service balance that out. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
NAPLES, IT - Reviewed by BARRIE - 06 March 2022
" Straightforward "
" No hassle. Much better than competitors "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
BERGAMO, IT - Reviewed by DAVID - 01 March 2022
" Good service overall. Drop off a little confusing. "
" Good service when picking up the vehicle. Nobody available at the return drop off point, unable to locate the key drop box in the airport so had to wait in queue to hand key in at the desk. A little stressful when you have a flight to make. Apart from that, good service. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
PISA, IT - Reviewed by EDWARD ANDREW - 01 March 2022
" Quick and efficient as usual. "
" Surprisingly easy process. No problems. Polite staff. Decent car. Would use again. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by CHRISTOPHER - 01 March 2022
" Customer rating when I booked made me a little concerned but for me the best car rental experience at Napoli airport for several years "
" Having used numerous other larger brand names I a was a little hesitant in booking with B rent - but by far one of the best car rental experiences for a long time "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
VENICE, IT - Reviewed by SCOTT - 24 February 2022
" All straightforward with no funny business. "
" I've used Sicily By Car several times before and its always worked out well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BERGAMO, IT - Reviewed by CARLO - 23 February 2022
" All positive "
" As usual, friendly and efficient. I was provided with a good car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by SAVERIO - 23 February 2022
" Very good "
" Perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by BENJAMIN - 23 February 2022
" I am now in the process of claiming the money back from you that Centauro charged me for the glass, it's in process at the moment and hopefully you can review it and refund the money. Thank you. "
" After a long journey it was nice to receive some great customer service. On return unfortunately the car window was smashed and my belongings stolen, when I took the car back the man was very helpful and sincere and rushed it all through for me to try and make my flight, unfortunately I didn't but I appreciated his hard work. Thank you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by MARK - 23 February 2022
" Good value rental price for a mid size Suv. Cancellation policy used previously is good. Overall would definitely use again. "
" Car was generally fine if a bit scuffed up,. I had to check and then request snow chains which were eventually provided. There was also a requirement to stop and buy deisel antifreeze to prevent fuel freezing in the mountains, which was not provided or available to buy at pickup. Those minor points aside, everything went fine. "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 6
MILAN, IT - Reviewed by LINDSEY - 23 February 2022
" Extremely straight forward experience "
" Smooth, easy, hassle free car rental "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by PHILIP - 22 February 2022
" Good "
" Good except we had to wait over 20 minutes for the customer to be dealt with in front of us "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by STEVEN - 22 February 2022
" Good value car rental "
" Good clean car, good service "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 8
BERGAMO, IT - Reviewed by PHILIP - 22 February 2022
" Pick-up of car took > 1 hour due to queue of people and a lot of form filling, in spite of having booked and paid for the car ahead of time. "
" Good car with the winter tyres I wanted for driving into the Alps. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by MAURO - 21 February 2022
" Competitive prices, easy booking "
" All was smooth. I paid for a second driver in advance but the person couldn't see that and wanted to charge me for it. I showed him the voucher and he happily added the second driver for free as expected. There is something to improve there about bookings and vouchers. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by CALUM - 21 February 2022
" Could not fault it. "
" Polite and efficient service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by FAUSTO - 20 February 2022
" Seem pretty competitive "
" I have been consistently impressed by this company. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by GODFREY - 20 February 2022
" Good customer service, easy and prompt service. "
" Good value and service. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
MILAN, IT - Reviewed by DAVID - 18 February 2022
" Overall, we were satisfied with the service provided and the quality of the car. "
" Friendly, courteous at collection. Car provided was the make/model ordered. "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PISA, IT - Reviewed by ARCANGELO - 16 February 2022
" Simple to use website that gives you plenty of choice. "
" Staff are always courteous and make the whole experience pleasurable, thanks to Federica and Fabio. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by GIACINTO - 11 February 2022
" Highly recommended would use again having already used before and same high standard "
" Smooth service, professional, very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by COLIN - 10 February 2022
" Easy to find what I wanted, got what I expected at a good price. I'm very happy; will use the company again. "
" All very straightforward. Car was clean and disinfected, of the size we wanted. Drop off was easy, a quick check of the car and signed off. Very happy with the price too. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TURIN, IT - Reviewed by CAROLE - 09 February 2022
" Very easy to book & great value "
" Lots of damage on the car, otherwise everything else great "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 5
VERONA, IT - Reviewed by PAUL - 09 February 2022
" Simple to book and great value. Long-time Auto Europe customer. "
" Very efficient, great car, no spurious additional charges to dispute, which is refreshing! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ARCANGELO - 08 February 2022
" Auto Europe website very easy to navigate and make a booking. "
" The staff are always very helpful and make the process so easy and pleasant. Thanks Federica and Fabio. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TREVISO, IT - Reviewed by STEVE - 07 February 2022
" Easy to compare and book "
" Quick and easy check in and drop off. Car was fine just happened to be not one of their newer ones hence the slightly lower rating - still fine though "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ROME, IT - Reviewed by VITTORIO - 02 February 2022
" Everything went smoothly, excellent value for money. "
" Very professional front desk staff, not pushy to sell additional services, swift check-in and thorough car inspection process, I appreciate they offer a key box for out-of-hours drop-ins. The car was in good conditions, I only have to report two minor issues: 1. Screenwash empty - is it normal with car rental companies? For my last 4 or 5 rentals with different companies (never with Leasys) it seems to be the rule! 2. Rear right door (passenger side) does not open from the inside, I did not check if the child lock was engaged, which could be the case. If it's not the case, it should be fixed. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BARI, IT - Reviewed by DENIS - 21 January 2022
" Averything was as we had agreed, with no additional costs. "
" Professional crew at Bari, fast pick up, fast drop off, no complications at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by LUCIO OSVALDO MARIA - 17 January 2022
" Very good value for money "
" I was a bit worried before booking with Leasys as I have seen quite few bad reviews. Everything went well for me, from pick-up to drop off. The car was brand new. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by CALUM - 17 January 2022
" Easy to deal with, I've never had a problem, AutoEurope usually offer a better deal than going direct. "
" Only a short wait to be served, the staff were efficient and polite, car was great. I've booked Sicily By Car again for my next trip. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by JEREMY - 09 January 2022
" Still a better selection, price and changeability than other ways to rent a car. "
" I have filed a complaint regarding this rental. The vehicles corresponding to the cost level of the booking were not aligned. By Autoeurope standards I was expecting an SUV. By Leasys standards I had booked a mid size and the SUV I was expecting was classed as large. The car was in good shape and counter staff were very efficient but adamant about the class of booking. "
Overall Value: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ROME, IT - Reviewed by PETER - 07 January 2022
" Auto Europe provide a very useful comparison between hire suppliers and on this occasion were very helpful when negotiating a change of vehicle pick up time with the car rental company. "
" From ratings above, you will see that was an overall good experience. Nothing more I can add. Regards, Peter "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by KAVI - 05 January 2022
" Kindly people from paper work to car drop all the work took less than twenty minutes Thanks again "
" Very easy to find your office and friendly service, with a lot of explanation "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
BERGAMO, IT - Reviewed by LUCAS - 05 January 2022
" I've been using AutoEurope for years. Good search engine, good prices, good options on insurances, super easy to make changes. And always on the other end of the phone when needed "
" I've used many times Sicily by car, and so far I was never let down. New good cars . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TRAPANI, IT - Reviewed by DOMENICO - 04 January 2022
" Good experience- good cars "
" Very happy overall "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by CHRISTOPHER - 31 December 2021
" Managed to beat a previously booked price by quite a significant amount "
" Best value for estate at our destination, however we had requested a child seat and they didn't have one available in the correct size which was not great as they simply shrugged at us and didn't offer anything to help. With pressure they offered a seat smaller which then in turn, was found to be broken. Very disappointing experience have pre-requested the seat. "
Overall Value: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 8 Condition of the Vehicle: 7
MILAN, IT - Reviewed by EDWARD - 26 December 2021
" All very efficient "
" Good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by DAVID JOHN - 25 December 2021
" Very easy, excellent car, very pleased "
" Very helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by MICHAEL - 23 December 2021
" Very good price good car good service a little walk to pick up the car "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
PISA, IT - Reviewed by STUART - 21 December 2021
" Very happy using Auto Europe. particularly appreciate the full flexibility in these uncertain times. "
" Has a relatively short wait to collect the car. Car was reasonable condition (few scratches and marks) but overall a good experience. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
VENICE, IT - Reviewed by SUSAN - 20 December 2021
" WE ALWAYS USE AUTO EUROPE. THE WEB SITE IS EASY TO USE AND ITS GOOD TO SEE A VARIETY OF OPTIONS WE ALSO LIKE THE FREE CANCELLATION POLICY. "
" THE CUSTOMER SERVICE STAFF AT HERTZ IN VENICE WERE VERY HELPFUL AND FRIENDLY. THE CAR HAD A HIGH MILEAGE AND SEVERAL SCRATCHES/ DENTS - WHICH WERE DOCUMENTED WE THOUGHT THE MILEAGE AT 58K KM WAS HIGHER THAN OTHER COMPANIES WE HAVE USED BEFORE AT VENICE THE STAFF AT VENICE WERE FRIENDLY AND HELPFUL "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ROME, IT - Reviewed by MICHAEL - 20 December 2021
" All worked well as per usual "
" All very good - however I was not able to complete my details online before arrival despite email inviting me to do so. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PISA, IT - Reviewed by ROBERT - 16 December 2021
" Weve used Auto Europe for many eyars and always found them easy to deal with and helpful when needed "
" No problems experienced "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by SERGIO - 15 December 2021
" Good experience "
" Good service good car easy in&out would use again and recommend "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by EMANUELE - 15 December 2021
" I've been using AutoEurope in the past 10 years, I normally rent cars 3 to 4 times a years everywhere I go in Europe. Very easy booking process, the customer service always there when needed, I really don't look anywhere else when it's time to rent the car. Thank you "
" Very prompt and easy check in/out very fast on collection and drop off. Worth to mention the lady at the Desk for the evening collection very kind & professional very well done! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by PETER - 09 December 2021
" Easy booking, clear website. Cancellation is easy (in these difficult times). Good value for money. "
" The whole experience was seamless, from arrival to collecting the car. The car was brand new and easily filled our skis & bags. We left the airport in minutes after arrival "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PISA, IT - Reviewed by PHILIP - 08 December 2021
" Stress free and easy "
" Very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENOA, IT - Reviewed by JOCELYN - 06 December 2021
" I have used Auto Europe several times now and have found them to be excellent. Always shows the cheapest options and very quick and easy to book car hire, really good service "
" Superb service from SIXT in Italy, really helpful staff, super quick collection at the airport. Would highly recommend "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRINDISI, IT - Reviewed by ANTHONY - 01 December 2021
" Car was size and style booked , happy with pick up and drop off service. "
" Very satisfied with service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by RICCARDO - 01 December 2021
" All went very well and smoothly. "
" All went smoothly. No queues or unexpected things. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by SCOTT - 30 November 2021
" Easy website and support "
" Good, secure service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by PAUL - 29 November 2021
" Easy to book, reliable. "
" Efficient, good service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by DAVID JOHN - 26 November 2021
" Easy and quick transaction "
" Easy pick up from Airport "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
FLORENCE, IT - Reviewed by BLAINE - 25 November 2021
" Well done "
" Good, easy , fast "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PERUGIA, IT - Reviewed by PAUL - 22 November 2021
" Good cars, good prices and a warm welcome. "
" I have used them for many years. The cars are always good and the prices competitive. I also much appreciated the warm welcome back after more than a year. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by MARTIN - 18 November 2021
" Although the pricing is far higher at this point in time, I think this still is the lower end of a high market "
" Very good as always "
Overall Value: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MILAN, IT - Reviewed by ALESSANDRO - 18 November 2021
" Easy to book and amend bookings. Good value deals. "
" The only real downside was that I was given a hybrid vehicle with flat batteries. At drop off, nobody was available to check the car, but there were no issues afterwards, so no big deal. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 7
VERONA, IT - Reviewed by LUCA MORENO - 17 November 2021
" The car was good clean and new! "
" I am happy with the quality car they provided. Thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by MICHAEL - 17 November 2021
" Excellent servuce "
" A good price and good vehicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by MARIO - 16 November 2021
" Got car that i asked and good advice on extra insurance "
" Friendly good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by RAYMOND - 15 November 2021
" Nothing further to add "
" Very happy with the service - as someone who regularly hires cars in Italy, I was pleased to see no pressure to pay for extra insurance. And the checkin-checkout process was very quick - with very friendly staff. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PISA, IT - Reviewed by PIETRO - 12 November 2021
" Delighted "
" Very efficient, speedy, no fuss, polite Delighted. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by KOLA ALEX - 09 November 2021
" My experience was a positive one. Well done. "
" I like all the processes. The drop-off and the picked-up of the vehicle. The staffs were friendly and helpful too. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by UGO - 09 November 2021
" Excellent "
" Compared to previous experience in September with Budget(Kefalonia)this was a dream. Just what I expect from car rental process. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BRINDISI, IT - Reviewed by BRIAN - 09 November 2021
" Usual lack of problems,and a good price "
" Apart from a handbook for learning how to stop the clock from constantly flashing everything was perfect, but the flashing clock was exceedingly annoying "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ROME, IT - Reviewed by MASSIMO - 06 November 2021
" On returning the car guy was immediately available so no issues "
" Great location albeit couldn't use shuttle bus as probably not doing too many runs. Car was great. Staff were great. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PISA, IT - Reviewed by PETER - 05 November 2021
" The booking process is nice & easy and hassle free. If Suppliers could easily update you with minor changes [in this case the main Counter was moved from the Rental Office to where the car is parked], then that would be spot on. "
" On the whole good and interesting that a Hybrid was provided. The usual Official Counter was closed, so perhaps better signage on the Counter as to where to go would help, but not a big issue. There was some wheel damage that I had to point out, but it was accepted & signed off easily. Returning the car was nice & easy too. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ROME, IT - Reviewed by MARIO - 05 November 2021
" Very good. "
" Excellent service, as on previous occasions. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by IAN - 05 November 2021
" Auto Europe have always given me good service and good value car hire. "
" Service was excellent, good clean new car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by MARK - 04 November 2021
" Always use autoeurope. Good value and good service. Returned car to a different Rome airport and was not charged extra - good customer service. "
" Really quick collection of the car - fastest ever - did it in about 10 minutes and ready to drive away. Everything digital so no papers to lose or worry about. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by YUSUKE - 04 November 2021
" clean car and efficient service "
" all positive "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by DONALD - 04 November 2021
" We had taken out full coverage with Autoeurope, as we had many times in the past. This time we had occasion to make use of it, as the car had a puncture and the tyre had to be replaced. Autoeurope processed the request for a refund quickly and efficiently. "
" Pick up and drop off were done quickly and efficiently. No attempt to scam about condition of car on pick up or drop off. The car had a puncture during rental and Europcar's emergency services resolved the issue quickly and efficiently. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by PATRICK - 03 November 2021
" No problems (so far) "
" Very good service, hopefully no unexpected charges to come. No reason to believe there will be "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PERUGIA, IT - Reviewed by SUSAN - 03 November 2021
" Very efficient "
" Quick check I as form filling done online in advance. Friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by IAIN - 02 November 2021
" Excellent. "
" Everything was very smooth. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRINDISI, IT - Reviewed by JOSEPH - 01 November 2021
" Good service "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by PHILIP - 01 November 2021
" Ok "
" Only problem is convoluted route to the office from the southbound autostrada. V difficult to find. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by ANDREW - 31 October 2021
" Fine "
" Charged 25% more for a child car seat then it said on the voucher "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by ANNALISA - 30 October 2021
" Cheap and easy. "
" All was fine "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ANTONIO - 29 October 2021
" All went smoothly including the returning of the vehicle. The only criticism is the useless shuttle at Napoli airport, it's a bit of a joke and worthless service. This obviously has nothing to do with Sicily by Car "
" Naples airport desk were amazing. So easy and the most perfect English spoken. I highly recommend "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PERUGIA, IT - Reviewed by RODERICK - 28 October 2021
" very happy "
" I always use europcar at Perugia airport which I fly to frequently "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by PATRICK - 27 October 2021
" N/A "
" Smooth booking process, checking in was speedy but was very quiet "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PESCARA, IT - Reviewed by DARREN - 27 October 2021
" Good "
" Friendly staff and online check in speeds things up "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by JOEL - 27 October 2021
" Overall a good experience with Avis - quick process and friendly and effective staff. "
" Good friendly staff who were flexible and gave us a choice of cars. Drop off was very easy and painless. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 6
BOLOGNA, IT - Reviewed by QUENTIN - 26 October 2021
" overall great "
" loved the car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VERONA, IT - Reviewed by MARION - 26 October 2021
" After a covid enforced absence of two years, it was a pleasure to be welcomed back to Verona by the staff at Europcar. I have used Europcar at Verona Airport for several years and have always found the staff friendly, efficient, professional and happy to go the extra mile. Excellent customer and vehicle service. Would not use any other car rental company. Thanks again Paolo and Emanuele. "
" Once again excellent service from Europcar in Verona. The entire booking and rental process was seamless. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by PETER - 25 October 2021
" Auto Europe has always and continues to provide a high quality service but the counter staff at the various hire companies sometimes could be a bit more customer friendly, "
" The main issue is that there was a lack of communication at some points in the process, not least about where to go for the pick-up. Had not been at Malpensa Terminal 1 before s was looking for a bit of guidance. "
Overall Value: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by JOHN - 25 October 2021
" Have used before and will again "
" Very good service - only issue was my flight was late and I was told there was a €50 charge because I showed up at 840pm not 8pm as advised. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PALERMO, IT - Reviewed by FILIPPO - 24 October 2021
" All went smoothly from check in to drop off "
" This time round the staff were excellent my previous experience was a shambles new staff were very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
TREVISO, IT - Reviewed by PAUL - 22 October 2021
" Good "
" Very goodGoo "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by SARAH - 21 October 2021
" Always easy to deal with Auto Europe. Decent cars from major trusted rental companies, at a competitive price. Also, the reassurance of the extra damage cover for tyres, windshields, etc. is realistically priced. "
" Car had quite a lot of damage on it. However, it was all clearly documented. On collection, the car did not have a full tank, making it harder to judge the return fuel level. There was no windshield washer fluid in the car at all. No staff were in attendance in the drop-off area (but it was a quiet time of day). Overall, it was a good little car, at a competitive price, and I will definitely use Keddy again. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PALERMO, IT - Reviewed by ROBERT - 21 October 2021
" Brilliant as always - Budget were spot on and would definitely use them again "
" Brilliant as always - Budget were spot on and would definitely use them again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by IAIN - 21 October 2021
" Overall excellent "
" Not the easiest car rental office to find at Fiumicino airport and slightly taken aback by £30 charge for hire of cheap sat nav. "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ANCONA, IT - Reviewed by DANIELE - 20 October 2021
" Good quality at affordable prices Thanks! "
" Great service at Ancona airport we got the car immediately and quick and easy check in process "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by MASSIMO - 19 October 2021
" Rent with them you wont get disappointed "
" Very good Service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAMEZIA TERME, IT - Reviewed by FRANCO - 19 October 2021
" From the time of booking and strait simple rental agreement,made the start and finish of the journey hassle free "
" Simple strait forward rental with staff on hand to help you, truste worth rental experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by ROSARIO - 16 October 2021
" Great "
" Very enjoyable "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by CHRISTOPHER - 14 October 2021
" Easy straight forward service and at a good price "
" Best service I have had from any provider in Italy fast efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by ANNETTE - 14 October 2021
" very good "
" Very efficient. Complementary upgrade to a good car and smooth departure and return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by VITTORIO - 13 October 2021
" Got a better price through Autoeurope than going directly to company. "
" Received a prestige car as expected and ordered. The car was in very good condition. The location of Sixt at Naples airport is right at the terminal closer than all of the other hire car companies. The existing car damage was recorded accurately and no made up damage was reported after I returned the car. A smooth transaction with this company.. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by ANNE - 13 October 2021
" I always trust auto europe when booking and it provided good support in these interesting times. "
" Everything went very smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAMEZIA TERME, IT - Reviewed by BENIAMINO - 12 October 2021
" Only issue was the queue at pickup and the length of time waiting to get procesed otherwise it was very smooth. "
" No issues. Car was ready at pickup without any problems. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by KEVIN - 12 October 2021
" Good value in the current expensive market. "
" Prompt and efficient check in and check out. Car was clean and well specked. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by CLAIRE - 12 October 2021
" very easy "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by REMO - 11 October 2021
" enjoyable "
" lovely car. Brand new. Many thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by KELVIN - 09 October 2021
" Good "
" Computer system problem made for an excessively long pick up. The pick up place was totally confusing with many renters wondering around the car park looking for theirs. My car had an issue with the front wheel guard, this made a lot of wind noise before falling off on the motorway. On showing this on my return it was met with a shrug. "
Overall Value: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ROME, IT - Reviewed by DAVID - 08 October 2021
" No issues with Auto Europe. have used you many times before. "
" We have used SIXT before who are always professional, speedy and have vehicles which are in good condition. the only negative this time was that the vehicle offered was an automatic and we had booked a manual. When we tried to change the car to a manual we were informed that all cars were automatic. This would put us off using SIXT in the future. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by PHILIP - 08 October 2021
" Always the best but not always cheapest "
" Best experience ever in Pisa and liked the fuel use policy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ROBERT - 08 October 2021
" I go to Italy a lot and have used Maggiore several times and always found their service to be very helpful and convenient "
" I was very pleased with the sevice from Maggiore and the vehicle was fine and suited my needs "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by PEDRO - 06 October 2021
" Counter staff had all my details, so pick up was super fast as didn't have to wait in the queue. "
" Did an upgrade at the counter for a bigger car. Ended up paying more than expected for some hidden fees. Everything else was perfect "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BRINDISI, IT - Reviewed by JOHN - 04 October 2021
" Always easy and reliable "
" Efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TRENTO, IT - Reviewed by IAN JONATHON - 02 October 2021
" All good. "
" All good! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by ANTHONY - 02 October 2021
" My go to company for car rental. Their support line connected me twice directly to the rental company in Italy. "
" I did not receive an email confirmation that the details supplied such as drivers licence were OK until the day before travel and no QR code. Key dispensing machine at collection did not work and it took us over 30 minutes to get the car. Apparently a common problem. Company used to have an appalling reputation and I was hoping for a new start. Included zero excess cover which is vital with Goldcar. "
Overall Value: 3 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
LAMEZIA TERME, IT - Reviewed by FRANCO - 02 October 2021
" very welcoming "
" Nice friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ELIA - 01 October 2021
" yes "
" very efficient and polite "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAMEZIA TERME, IT - Reviewed by DEMETRIO - 29 September 2021
" Very happy "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by RICHARD - 29 September 2021
" Car had a few scratches on arrival but we photographed them before leaving . In any case, we had full insurance CDW etc. Staff helpful and friendly. Will use again. "
" Staff members on arrival and departure were excellent. Staff gentleman on arrival at Fiumicino was especially helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BERGAMO, IT - Reviewed by KEVIN - 28 September 2021
" Car hire without the hassle, no problems, just efficient service "
" Car hire without the hassle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BARI, IT - Reviewed by ALAN - 27 September 2021
" All very easy. "
" Car ran out of washer fluid and the AdBlu warning light came on / they say they will refund me the €15 to refill it. Still haven't received final paperwork. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PISA, IT - Reviewed by PHILLIP - 27 September 2021
" Lovely clean car, almost brand new. Extremely economical to run (Audi A3 automatic diesel) with plenty of oomph. "
" Very friendly people to deal with. Only negative was that we had to wait for quite a long time to pick up, because there was only one member of staff on duty, but I suspect that even if there had been another person the Covid rules may have only permitted one customer at a time in the office. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VERONA, IT - Reviewed by MICHAEL - 27 September 2021
" I have been renting cars with AutoEurope in Europe for more than five years on the basis that they are very reliable and helpful. I look forward to using them again! "
" I have been renting vehicles in Europe, particularly, Italy, for more than 30 years and I have never had such an agreeable experience than at Verona airport. Simona was the consummate professional - helpful, competent, and cheerful, and even took time to telephone us during our time in Italy to ask how we were getting on with the vehicle (Simona had kindly upgraded us to a larger, more comfortable car!) Although a little more expensive than other car rental companies, the difference was so marked that it was more than worth it. I will certainly be renting with Sixt again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by GIOVANNI - 27 September 2021
" Great service at the counter and return team at FCO. Will use again "
" Great service at the counter and return team at FCO. Will use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by LUCIO OSVALDO MARIA - 26 September 2021
" Found a good deal that would suit my needs "
" As with many rental companies in Italy, at the counter the staff asked me to sign the contract on a small electronic screen without explaining all the T&Cs. I had to ask several questions to make sure I was not charged for something I did not request. I am tired of this common practice of asking to sign something you are not able to see at the counter. I have already been charged once for something I did not request and only figured it out after the rental period. "
Overall Value: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 10
BRINDISI, IT - Reviewed by EVERARD - 26 September 2021
" Excellent "
" Nearly new car an upgrade. Very efficient and speedy check in and return. The man on site (Francesco) excellent and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRINDISI, IT - Reviewed by RICHARD - 25 September 2021
" very good "
" The Sixt pick up in Brindisi and drop off in Catania were both excellent. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by SANDRA - 25 September 2021
" No problem with the booking. Good rate, excellent car condition and really smooth rent. "
" It was a lovely experience. The car was ready for me to collect and the staff was extremely friendly and professional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by MARK - 24 September 2021
" Budget was great at all stages of pick up and drop off. "
" Previous experiences with other companies at Naples have been dire. Budget was great at all stages of pick up and drop off. "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PISA, IT - Reviewed by CATHERINE - 23 September 2021
" Easy to get to, helpful staff (Marta) clean office area with hand sanitizer, comfortable car, no delay at return. "
" Pleasant and efficient. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PERUGIA, IT - Reviewed by ROLAND - 22 September 2021
" Auto-europe has always worked well for me "
" The car was much smaller than I was expecting for a 'compact' car. Adding the named driver was 120 euros. The final extras was 144 euros i presume because of VAT. Customers should be warned of VAT on top of a quoted price "
Overall Value: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 7
OLBIA, IT - Reviewed by PAUL - 20 September 2021
" Easy to book, good price range, never had any issues. "
" The only downside was trying to be sold additional insurance when I had already taken out full protection. Drop off was easy. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by RAYMOND - 20 September 2021
" Nothing further to add. "
" I was very happy overall but disappointed to see prices for car hire rise and be so expensive at Naples Airport in September "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by NIGEL - 19 September 2021
" We had a good experience with no problem at all "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NAPLES, IT - Reviewed by TIMOTHY - 18 September 2021
" Very good "
" Thé welcome at the desk was poor but the car was brilliant "
Overall Value: 9 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 9
COMO, IT - Reviewed by MARIE - 18 September 2021
" All great "
" Good experience "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TURIN, IT - Reviewed by KEVIN - 17 September 2021
" Excellent service as usual. "
" Very efficient, professional and friendly service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CATANIA, IT - Reviewed by PETER - 17 September 2021
" Good selection of vehicles available "
" Very good experience overall. They have two desks in the terminal and sometimes only one is open. Not the cheapest but worth it for a hassle free experience. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRINDISI, IT - Reviewed by FRANCESCA - 14 September 2021
" All perfect and fast. Free upgrade too...everyone love!! "
" Super friendly, made everything easy and the staff gave us a free upgrade' "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by SALLY - 13 September 2021
" Can't fault Budget. Excellent service and fab car! "
" Very likely indeed. I have submitted 2 for the price as all car hire prices are exorbitant this year and last year. Budget however were truly excellent and their price the lowest. Loved the car and it was in excellent order and the staff and service was first rate. Well done Budget "
Overall Value: 2 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by NEVILLE - 13 September 2021
" Great experience "
" Very efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by BARRY - 11 September 2021
" I alway use Auto Europe - reliable service. "
" Craking little car. Good Service. Expensive, but all car hire prices are being hiked. Look forward to normality. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by GEOFFROY - 07 September 2021
" Very Good service! "
" Very profesional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ARCANGELO - 05 September 2021
" AutoEurope website is very easy to use "
" Federica at Budget went out of her way in providing helpful assistance, I'll certainly be using Budget again! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by NICHOLAS - 04 September 2021
" Very good. Just need to provide guidance on how to exit car park "
" Location of counter and car excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by ORAZIO - 02 September 2021
" I always use autoeurope when I need to hire a car. Highly recommended. "
" Everything went well, just we discuss at counter about a car, at beginning they offer me a smaller one, than when I show them for what aI paid, they offer me a free upgrade, because they run out the one I paid. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ROME, IT - Reviewed by GIOVANNI - 02 September 2021
" As usual the best car hire site "
" First time with Leasy qnd they were fantastic at Rome Airport. Will use again "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MILAN, IT - Reviewed by DANIEL - 23 August 2021
" All delivered as promised "
" Good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAGLIARI, IT - Reviewed by GARY - 17 August 2021
" Great experience all round. "
" Great company, and pick-up / drop-off was a lot more efficient than usual airport car hire companies. My son left his airpods in the hire car. Centauro found these, and then dropped them to us at the airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by STUART - 16 August 2021
" nice and easy to book and collect "
" Nice and easy, luckily I got there before the queues! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by STEPHEN - 15 August 2021
" Very helpful when I had to ring them from Italy. "
" Had to wait over an hour and a half for my car (been renting cars for 40 years never waited so long) then was given a massive car I didn't really want and it was called an upgrade! Really annoyed with myself for not refusing the "upgrade" and sticking out for the size of car I ordered as I was staying in a small village in the hills and the vehicle was totally unsuitable and once I had the car I didn't want to take a day out of my holiday to try and change it. I had been travelling since the early hours and I didn't want to wait any longer in the crowded airport with all the other waiting and angry customers. The staff were helpful and friendly at the pick-up and friendly and efficient at the drop-off and dealt with the inevitable damage that came from using the unsuitable vehicle. To sum up, the pick-up was a drag but the staff were great. the rental was a nightmare, I never wanted to get the car out to drive anywhere ( I had to do a three point turn half way up the drive of my house to get to the road) the team at the drop off were helpful. "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 1
BRINDISI, IT - Reviewed by ALAN - 14 August 2021
" Easy booking, good rate. "
" A small dent in front bumper is costing me around €200 I think, but I've not had a final bill after 5 days which is a nuisance as without it I can't claim from my insurers "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
BARI, IT - Reviewed by NAVEJ - 13 August 2021
" Auto Europe was very easy and efficient "
" I was disappointed that I had to refill the car with adBlue, I have never done this before so I had no idea what it even was. It here was a warning sign in Italian saying the car will not restart unless I added adblue within 100km. I called Avis but they couldn't speak English and said they would call me back, but I never got a phone call back! Luckily a garage station was able to help. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PERUGIA, IT - Reviewed by WOJCIECH - 09 August 2021
" I've booked car rentals through Auto Europe for many years now and have found the company to be unfailingly competitive and - whenever I've had occasion to contact Auto Europe staff by phone - very efficient and helpful. "
" It's worth flying into Perugia just for the car rental with Sicily By Car. It would be difficult to find a more helpful, friendly and - above all - utterly trustworthy team of staff. I've regularly rented with them for many trouble-free years now, and hope to continue long into the future. The last thing you need when you arrive on the flight from London is the lottery of a typical car rental - but with Sicily By Car at Perugia Airport it's invariably a straightforward, efficient and worry-free transaction. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PERUGIA, IT - Reviewed by TOBIAS - 07 August 2021
" Good customer service at the airport in Perugia "
" Very friendly and efficient gentlemen on collection and drop off "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by GIOVANNI - 04 August 2021
" Satisfied by the service Very unsatisfied about the extortionate pricing of Summer 2021 "
" Professional, efficient and professional staff on both counter on pick up and rental return team. 5 star "
Overall Value: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by GIUSEPPE - 27 July 2021
" Great experience as always "
" Really pleased with the service at Palermo Airport especially from Germana. She was extremely kind and courteous. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by MARGARET - 26 July 2021
" Also pleased with service from Auto Europe. Have used you for many years now and hopefully will be able to continue to do so! "
" Usually hire via Auto Europe from on airport supplier but this time due to costs booked Centauro. Very pleased with their service. They could not have been more kind and helpful, their service was excellent and I will use them again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by WENDY - 13 July 2021
" The only drawback is that it's a distance to walk with cases to get the car. Other than that perfect. "
" Pleasant staff. Lovely clean car. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by SARAH - 03 July 2021
" An excellent positive experience.I will be booking my next car with the same service later this year. "
" our contact sales lady- Elizabeth- was very efficient and charming and excellent pickup and drop off arrangements. The car was really easy to drive and felt very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by CLIVE - 02 July 2021
" Auto Europe are our trusted agent of choice and usually the cheapest. Been using them for years. "
" Absolutely spot on. Smooth experience from beginning to end. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by PAUL - 22 June 2021
" Easy booking process and good service. "
" Pick up and drop off at Alghero was extremely easy, staff were courteous and polite. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by MARCO - 22 June 2021
" Very good booking portal "
" I found the overall experience very good but was disappointed with the condition of the car. I appreciate not all rental cars can be new but this particular Opel Corsa had dents and scratches to most of the bumpers and part of the sides of the car. It had circa 38,000 kms on the odometer. "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 5
NAPLES, IT - Reviewed by THOMAS - 27 May 2021
" Good "
" Fast & Prompt, on Terminal, into your car within 5min "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
MILAN, IT - Reviewed by JOCELYN - 25 May 2021
" Very easy car rental booking service. Would recommend to anyone wanting to book a car in Europe "
" Superb customer service and staff, slightly poor vehicle condition this time unfortunately "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
NAPLES, IT - Reviewed by VINCENZO - 17 April 2021
" Satisfied with overall experience "
" Very efficient in the overall experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by GIUSEPPE - 31 March 2021
" A very good I recommend sicily by car "
" very good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MILAN, IT - Reviewed by NICHOLAS - 29 March 2021
" Drop-off at Rome FCO was excellent, AVIS would have scored 10's all round if pick-up had been just as hassle free. "
" Normal Italian pick-up experience where they attempt to up-sell. Drives me mad, but seems to happen more-so when the agent is female! "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
VENICE, IT - Reviewed by FREDERICK - 09 March 2021
" Hired car for one day .... absolutely no complaints "
" No problems. Helpful and easy to locate "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by TANYA - 03 March 2021
" Perfect, thanks "
" The guys are always there for you and keen to help out where possible. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by CHARLES - 28 February 2021
" Prompt and efficient service, excellent car condition. Great price. Very happy "
" We have been using Siciky by car for some time now and we are very satisfied with the services every time. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ALEXANDRA - 26 December 2020
" Brilliant. I go for Sicily by Car because they're helpful and easy and friendly. "
" The team at Sicily by Car have been so very helpful throughout this Covid year! Falling over backward to make the whole experience stress free and easy. wish all car hires were like them. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRINDISI, IT - Reviewed by JOSEPH - 12 December 2020
" Thanks "
" Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by VITTORIO - 09 December 2020
" Nothing to report. "
" I did not score 10 to drop-off because there was only one person acting as both clerk and shuttle driver. I was lucky he was in the office when I turned up, otherwise I should have had to wait for him to get back from the airport, potentially up to 15 minutes, with the office locked and no notice on the door. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
ROME, IT - Reviewed by IVAN - 29 November 2020
" Very nice "
" Very nice "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ANCONA, IT - Reviewed by DAVID - 17 November 2020
" The Hertz desk at Ancona employ really nice people "
" A car rental should be "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PERUGIA, IT - Reviewed by ANDREW - 16 November 2020
" All good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by DAVID - 15 November 2020
" Always book with Autoeurope around the world. Insurance peace of mind and good rates. "
" Smooth experience for collection and drop off. Had a diesel Seat Alona for 2 weeks. Best rate. Had full coverage. Driving around Sicily is tricky, but there was no damage to vehicle. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
PISA, IT - Reviewed by ALEXANDRA - 12 November 2020
" Auto Europe is my go-to company because they are by far the best out of the lot, and I have been hiring from them for over 11 years "
" I tend to choose Sicily by Car in the list because they have good cars and don't push extra insurance and it's a smooth experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PERUGIA, IT - Reviewed by MICHAEL - 11 November 2020
" Good rates and the ability to amend or cancel bookings until 48hours before without charge is excellent. "
" Very friendly and courteous counter staff. A simple and efficient service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by DAVID - 07 November 2020
" No significant issues overall. Our only issue was with the shuttle bus collection from Malpensa to Centauro location. After waiting over 20 mins, until calling the office, we had little indication of the wait. "
" The supplied vehicle was clean, sanitised and in good condition. Our only issue was with the shuttle bus collection from Malpensa to Centauro location. After waiting over 20 mins, until calling the office, we had little indication of the wait. "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CATANIA, IT - Reviewed by DAVID - 29 October 2020
" Very swift, allowed us to pick up the car earlier than booked and very friendly! "
" Very swift, allowed us to pick up the car earlier than booked and very friendly! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by JOEL - 28 October 2020
" Overall a great experience - we had a great car and good support. I also felt confident that if anything went wrong I could phone up AutoEurope and get it resolved- that's a big added value of having a broker. "
" Smooth pickup, upgrade to better car. Excellent vehicle in top condition. Only snag was they sent me the details of someone else's rental to my email account which made me anxious I was to be held liable for his rental (was resolved). Very fast and friendly drop off of vehicle in perfect condition. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by IAN - 26 October 2020
" As above quick and easy and good value. "
" All worked well, quick and easy with friendly staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by LUIGI - 21 October 2020
" 100% use again thanks "
" Easy service, great vehicles "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by GARRY - 20 October 2020
" Overall very good and would book again. "
" Only issue was the fuel indicator was broken which we were not made aware of, but not a problem when returning. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TURIN, IT - Reviewed by DAVID - 19 October 2020
" The majority of my hires are with Auto Europe I find the website very efficient and when I have needed to contact staff via the phone issues are resolved very quickly. My only slight reservation is that they cannot always provide the best price "
" The car was very suitable for my needs, was well euipped and performed faultlessly. My one negative comment regarding this hire was that there was only one person on the hire desk at collection and they seemed to have great trouble dealing with a previous customer such that the wait to be served was around 25 minutes and once being served the pre-registration I had completed online the day before was not represented on their screen meaning even longer to collect. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SIRACUSA, IT - Reviewed by DAVID - 18 October 2020
" Great hite "
" Easy and pleasant staff at either end - I booked a one way rental and it was fine. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by GRAHAM - 18 October 2020
" Very good service on all parts of the booking pickup and drop off. "
" Excellent very satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by JACQUELINE - 16 October 2020
" all good "
" Everything was fine thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by MAURICE - 16 October 2020
" Cheerfull staff. Was upgraded to a larger car. Good experience "
" Very good service. Polite and friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by LYNN - 16 October 2020
" I would rent from Sixt again "
" Every thing about the pick up and drop Off was very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by ROBERTO - 14 October 2020
" Very satisfied. Particularly impressed with the staff "
" I would especially like to thank and compliment the lady who was working on the Sicily by Car desk at Bologna Airport at around 5.30pm on Thursday 8 October. She was exceptionally helpful and polite and was a fantastic advertisement for the efficiency of the company and its people "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PERUGIA, IT - Reviewed by JUNE - 12 October 2020
" Auto Europe website very easy to navigate and total protection additional insurance highly recommended. The staff I spoke to were also very helpful. The Italian staff at Perugia airport were very welcoming, friendly and understanding at the Avis desk. I would recommend Auto Europe and Avis based on my experience. "
" Friendly and understanding staff. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by SUSAN - 12 October 2020
" Very positive "
" Helpful friendly staff, an easy and straightforward pick up and drop off Great little car - great service! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TURIN, IT - Reviewed by GRAHAM - 11 October 2020
" All good "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by PHILIP - 10 October 2020
" Quick and easy "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by REMO - 10 October 2020
" I always use Autoeurope and have done so consistently for many years "
" I was kindly given a small 4X4. good vehicle, efficient, and comfortable, thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by RICHARD - 08 October 2020
" Relaxed "
" Relaxed "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by GARY - 07 October 2020
" As above "
" Everything very good but no one there to inspect car before leaving, had to drop keys off at the desk inside the airport. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
OLBIA, IT - Reviewed by PIERANDREA - 07 October 2020
" Great experience Staff in Olbia very very very good "
" n/a "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAMEZIA TERME, IT - Reviewed by SUZANNE - 06 October 2020
" Very efficient drop off "
" Efficient check in "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BARI, IT - Reviewed by GIOVANNA - 05 October 2020
" Good as always. "
" Good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by DAVID - 03 October 2020
" As above: particularly helpful and charming staff "
" Best rental in Italy by far "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MONICA - 03 October 2020
" Auto europe still the best company to rent a car from. Only comment i would make is there should be an advantage in price for people who renting via Autoeurope for a last 10 years and regular rental nearly every month, there should be a special price for constant returning customers. Certainly now with tripled prices since last year rentals. "
" So far this year the best experience was with six. Far above other suppliers concerning service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAMEZIA TERME, IT - Reviewed by ROBERT - 02 October 2020
" Staff were very helpful and attentive. "
" Staff were very helpful and attentive. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by DOUGLAS - 01 October 2020
" Would recommend "
" Very easy experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALERMO, IT - Reviewed by GLENN - 30 September 2020
" Pickup to dropoff service was excellent "
" Great service. Pouring with rain when we dropped car off - they kindly took us to the airport doors to stop us getting wet! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by DOMENICO - 29 September 2020
" very transparent and easy "
" very polite staff - smooth experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by A - 29 September 2020
" Quick, easy, paid upfront. Very useful and clear communication via email before, during and after hire. Good to be able to amend the booking too. "
" Helpful staff at the counter. Quick pick-up and drop-off procedure. The vehicle was quite badly damaged by previous users, which was a little disappointing. Would have been nice to have some choice in the vehicle. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
CAGLIARI, IT - Reviewed by RICHARD - 28 September 2020
" Your booking system is simple and reassuring. The local rental firms you use seem to those with a positive reputation, which I like - Thank you! "
" Very efficient and easy to collect the car. I tried using Wise Cars as a broker who set me up with B-Rent, but their lack of customer care and interest was appalling and resulted in me cancelling the arrangement and coming back to yourselves - Auto-Europe, with a reputable partner in the form of Europcar. The staff at destination were courteous and car was clean and new. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PERUGIA, IT - Reviewed by MARK - 28 September 2020
" Ok "
" Ok "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by MAURO - 28 September 2020
" Friendly and professional "
" Professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BERGAMO, IT - Reviewed by NEAL - 28 September 2020
" See above - exceptional. "
" Overall, excellent. The guy at the counter was particularly helpful and good. Brilliant. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PERUGIA, IT - Reviewed by RICHARD - 26 September 2020
" Good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
OLBIA, IT - Reviewed by PAUL - 25 September 2020
" Everything went so smoothly & easy . SIXT are certainly a company I would recommend and there cars are superb "
" Great company and fantastic car provided "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by PETER - 25 September 2020
" Easy booking and good insurance cover options make the site good to use. "
" Great company and always a pleasure to deal with. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VERONA, IT - Reviewed by BRENDAN - 25 September 2020
" Excellent service and great staff... "
" Locauto are always my firsh choice when booking a rental car in Italy!! "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OLBIA, IT - Reviewed by ALEXANDER - 24 September 2020
" Very helpful staff "
" Best ever car hire experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by SUSAN - 23 September 2020
" Very good. "
" Very good experience. Very nice staff. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAMEZIA TERME, IT - Reviewed by BARRY - 23 September 2020
" Always good! "
" Not dropped off yet, but always good in the past "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ROBERT - 22 September 2020
" Very pleased with whole experience and will book again. "
" Very pleased with whole experience, cars are great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by PETER - 22 September 2020
" Recommended "
" All good, straight forward, easy, good service and great car "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by IAN - 22 September 2020
" as above "
" Excellent service at Bari Airport. Good reliable car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SIENA, IT - Reviewed by ZACHARY - 22 September 2020
" Good value comapred to going direct. Your excess insurance doesnt cover admin vharges whereas third party excess insurance providers does reimburse admin charges so clease cosider including this. "
" Great pick-up experience. Really glad there was no hard sell. Easy drop off. "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by KEVIN - 21 September 2020
" As always excellent service provided but prices have risen significantly since Covid 19 crisis. "
" Excellent service provided. Good car, good service with friendly efficient staff. On the down side prices have risen significantly since the Covid 19 crisis. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
VENICE, IT - Reviewed by PAUL - 20 September 2020
" Easy to book with competitive pricing. "
" Excellent and efficient service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by CHRISTOPHER - 18 September 2020
" have rented with enterprise for the last 3 times and have never had a problem. "
" helpful friendly staff, no nit picking looking for tiny flaws with the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRINDISI, IT - Reviewed by JOHN - 17 September 2020
" all good - pick up shouild have been quicker "
" Really good experience except the pick up was time consuming as only one poor hardworking lady was on duty in stifling heat "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by RICHARD - 17 September 2020
" Faultless "
" Polite and efficient. Larger vehicle than booked, at no extra charge. Helpful and friendly staff on pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by CHRISTOPHER - 16 September 2020
" Happy customer. "
" Very pleasant experience would have been even better if the we could have convinced the Satnav to speak! It just showed a map no voice. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by COLIN - 15 September 2020
" All good. "
" Bit of a faff picking up as everyone had to wait for someone from head office in Milan or somewhere to ring to get driver's license and credit card details as they were not using the counters in the pick up office.... presumably Covid linked, but still a hassle especially when I couldn't get a signal on my phone for them to ring. However the staff there were very helpful and tried to get it sorted as soon as possible. Drop off was very easy - no problems really and would book again. "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NAPLES, IT - Reviewed by GIUSEPPINA - 11 September 2020
" Very impressive service. "
" Very efficient check in . The employee was very professional,fast and efficient. Explained about the damage the car had and invited me to double check and take pictures for my own peace of mind. Very impressed. Also returning the car was stress free, fast and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
OLBIA, IT - Reviewed by SARAH - 10 September 2020
" Very happy with the service "
" Really quick at pickup and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by ROBERT - 09 September 2020
" First Class "
" First Class "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PISA, IT - Reviewed by JACQUELINE - 08 September 2020
" Excellent. "
" Excellent service, staff very friendly and helpful. Can't fault Hertz Pisa Airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by PHILIP - 08 September 2020
" The website is quick and easy to use "
" The pick up was quick and easy and the car was ready for us, the car had been cleaned and seals placed over the doors, when dropping the car off it was just two signature's for a full tank and a second for the inspection of the car, we have used this company several times now. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by MARTIN - 08 September 2020
" Always competitive "
" Was provided with two options of an Audi A3 s line or bmw 1 series so two quality cars. The girl on reception was very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by ANDREA - 08 September 2020
" Overall really rally satisfied. "
" Can't complain about anything, the anti covid new check-in in Catania was just perfect, I gave my number to the counter staff and the Budget offices called me within 5 minutes, it was even faster than usual. The Car was pristine and we enjoyed our stay and exploring thanks to it. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by DANIELA - 07 September 2020
" Another fantastic experience with autoeurope / centauro. I can't recommend centauro enough - fast transfers from the airport, the best prices and no pushy sales people trying to rip you off with insurance. Great service "
" Another fantastic experience with autoeurope / centauro "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PALERMO, IT - Reviewed by LUIS - 07 September 2020
" Great experience overall! "
" Great overall. One problem was that the oil was low. After stopping at a petrol station, the attendant checked and the oil was very low, to the point where it needed a litre adding - which I paid for. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ROME, IT - Reviewed by IAIN - 07 September 2020
" Great car and good service "
" Very efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by SUSAN - 06 September 2020
" Easy to book and very competitive prices "
" Smooth and efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by HANNE TIDEMAND - 06 September 2020
" Easy to use website. Clear information "
" Friendly and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BRINDISI, IT - Reviewed by ALAN - 05 September 2020
" Easy booking, very good price, nothing to fault. "
" Fast easy pickup tho was initially offered a smaller car than I'd booked. The car I took was a year old and 36000km but was fine. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ROME, IT - Reviewed by PHILIP - 05 September 2020
" Everything worked extremely efficiently throughout the whole process. "
" Everything worked extremely efficiently throughout the whole process. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MARK - 05 September 2020
" Good "
" Generally quite good although the pick up process was quite slow "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BRINDISI, IT - Reviewed by PERRY - 04 September 2020
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
VENICE, IT - Reviewed by GYORGY - 03 September 2020
" I regularly rent via Auto Europe and multiple times Budjet "
" It is very good practice took photos about existing small demage of the car body "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by ANTHONY - 03 September 2020
" Overall I was satisfied and will use Herz again providing I do not receive any unexpected surprises on the blocked money on the credit card. "
" Very pleased with the service received from the Herz representative who did not push for extra sales and had no problem in checking the car when I found extra marks. "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CAGLIARI, IT - Reviewed by FEDERICO - 29 August 2020
" Hire desk is in the main building as soon as you come out so no walking required. No waiting time, car parked very close. Car in perfect conditions, clean, with screenwash for once.. Even got a better car than the one ordered. Thanks "
" Best experience in 10 years using Auto Europe in Sardinia "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PERUGIA, IT - Reviewed by MARTIN - 29 August 2020
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MARK - 25 August 2020
" Good price and efficient service. "
" Overall a very good experience. Only fault I could pick is that we were told the car was unmarked but when we checked it over there were a number of scrapes not indicated on the sheet. There was no problem as we went straight back in the office with photos and they marked them on but just always be wary to carefully check the vehicle before driving away especially under the bumpers!! "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PALERMO, IT - Reviewed by PETRA - 25 August 2020
" Have used Auto Europe for many years and never had any issues. Great company! "
" Professional and helpful staff. No fuss and very easy to use. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ROBERT - 23 August 2020
" Everything fine thank you. "
" The pick up process was dealt with over the phone, to ensure the distancing of staff. You called what I suppose was a call centre upon arriving to pick up your car. This was fine as you do spend a bit of time talking through things when picking up a rental car, and this ensured the safety of staff and customers. Once everything confirmed and you went back into the office to finish the process and collect keys. All very efficient considering the situation we find ourselves in. Our car was very nice and clean. Thank you Avis "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by GRAHAM - 20 August 2020
" Very good car and easy pick up and drop off "
" Very good service- friendly and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by GYORGY - 19 August 2020
" Friendly and professional Super price "
" Fast customer service High quality car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by MONICA - 19 August 2020
" Very pleased. I wish I booked a slightly bigger car as when i was offered a Panda i tried to get a bigger car but there was none available at the time. "
" All the staff at Locauto/Fiumicino airport is polite, efficient, very helpful and not pushy to force you into buying additional insurance coverage unlike some of other rental car operators such as goldcar as an example which i have stopped using as they were extremely aggressive/rude when trying to convince me to take additional insurance coverage that I did not need. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OLBIA, IT - Reviewed by SHERIF - 18 August 2020
" My 9 seater car was originally going to be supplied by Hertz. A few days before our trip we were contacted by Auto Europe to say that a 9 seater was no longer available, but very quickly they found us another 9 seater with Sicily by Car which would have been much more expensive, but they honoured the original price and the original terms. Well done Auto Europe! "
" Good car. Rather "laid back" counter staff "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
NAPLES, IT - Reviewed by GIOVANNI - 17 August 2020
" Good price ang service. "
" The car was better than expected. Pick up and drop off were very smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ANCONA, IT - Reviewed by MATTHEW - 11 August 2020
" Easy "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by GREGORY - 11 August 2020
" Very good service and a good car. "
" great service. We will use Locauto again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by CLIVE - 07 August 2020
" As good as it could be "
" No faults at all.As good as it could "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAMEZIA TERME, IT - Reviewed by FRANCO - 04 August 2020
" By using your website is strait forward way of selecting choices of different car rental company with exceptional price guidance "
" Like any other company used in the past have been excellent, believe it's your committed customer satisfaction that has made me to use as a rental company provider, many thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by IAN - 04 August 2020
" Excellent service and very competitive as always "
" Absolutely no problems at all - I always use Auto Europe and this time was no difference to the ease and excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by KENNETH - 04 August 2020
" Ordered VW Golf and replacement vehicle more than adequate. "
" Quick and efficient pick up. New Fiat 500L was perfect for 4 people and luggage. Drop off quick and hassle free. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by CLIVE - 04 August 2020
" All good :) "
" Very straightforward. Very friendly and helpful staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by MIRELA - 03 August 2020
" Really easy to book, I just booked again. Excellent! "
" Excellent service! Already booked it again! Thank you very much! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by JONATHAN - 03 August 2020
" Auto Europe have always been excellent. I have used them for years "
" Decent enough service. Very easy. Ordered a "Ford Fiesta or Similar" and ended up with a Lancia Ypsilon which was a truly terrible car but everything else was fine. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PERUGIA, IT - Reviewed by ROBERT - 03 August 2020
" Having used Sicily by car Perugia frequently over 5 years, they deserve top marks for the service they provide. And none of the hidden extra charges that seem to be the norm with many other larger car hire companies. "
" New cars, efficient service, friendly staff, no nasty surprises. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by CRAIG - 01 August 2020
" They are the best "
" Outstanding "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by FRANCIS - 31 July 2020
" Overall , this was one of my best car hire experiences. The booking process was easy with clear pricing. The car was clean and well prepared for the rental. Pick up and drop off was straightforward. The staff at Europcar were pleasant and efficient. "
" The young lady at the desk was very friendly, polite and efficient. She arranged for us to pick the car up earlier and drop off earlier. The car was clean, undamaged, apart from one minor scrape on the front wing which was recorded. The drop-off was fast and efficient, with the final invoice emailed shortly afterwards. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by NIGEL - 27 July 2020
" I will be using Sicily By Car again as the service was far better than other larger multi national companies with a yellow logo! "
" Good service and value - thank you; no fuss at all. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BERGAMO, IT - Reviewed by NIGEL - 23 July 2020
" I always recommend yr company to others as to me it gives the best deals on what ever car you are looking for and give many alternative company's to choose from. "
" Very helpful staff that spoke English very well. All in all a great experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by PHIL - 20 July 2020
" Great experience "
" Great experience all the way throughout, excellent staff member in Alghero "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ISOBEL - 14 July 2020
" BRAVA! They were fantastic! "
" BRAVA! They were fantastic! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PERUGIA, IT - Reviewed by SUSAN - 13 July 2020
" I always book car hire through Auto Europe and have taken advantage of their price match policy in the past. "
" Efficient, no fuss service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by JABBAR - 06 July 2020
" Great company and low prices "
" Great company to rent low cost cars "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LAMEZIA TERME, IT - Reviewed by DAVID - 04 July 2020
" I use this service regularly and have never been disappointed "
" First Class Service at beginning and return of the car. Despite being in the current difficult situation with Coronavirus the staff were amazing throughout. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by ORAZIO - 02 July 2020
" Great offer "
" Polite and great service, very new car "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MARK - 08 April 2020
" Fantastic service, great price. I will be using this company again. Thank you "
" During this terrible crisis, these guys really made me feel safe and offered amazing service. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ALEXANDRA - 06 April 2020
" GREAT AS USUAL "
" GREAT AS ALWAYS "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRINDISI, IT - Reviewed by KEITH - 26 March 2020
" I mostly use Auto Europe to hire cars in Puglia, Italy and will continue to do so because it works. "
" I am trapped in Italy because of cancelled flight so kept the car and Dollar rang me to extend the contract, very helpfull "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by KAREN - 18 March 2020
" Worked well "
" Efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PISA, IT - Reviewed by DAVID - 16 March 2020
" I almost always use this company and have done so for many years. "
" Very friendly and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by DAVID - 12 March 2020
" Extremely good value! "
" Amazing value, efficient operation. Only thing to note is the pickup from Catania Airport is outside the terminal. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ARCANGELO - 12 March 2020
" Easy to use website and great service from the team. "
" Great friendly service and very good car provided "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by MAURO - 12 March 2020
" Very good "
" Very professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by JONATHAN - 11 March 2020
" Good value , everything ran smoothly "
" No problems - didn't take long to get on the road "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by GRAHAM - 11 March 2020
" Competitive fees and pickup and the drop off was handled very professionally and courteously. "
" The car was very clean. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by ANDY - 09 March 2020
" Hiring a vehicle can be stressful but this was efficient and straightforward "
" Efficient pick up and drop off. Clean new vehicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by FRASER - 09 March 2020
" Pleased to have got the car as advertised and not the "equivalent" "
" Excellent service at check-in "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by REMO - 08 March 2020
" autoeurope is good "
" very good car but quite expensive insurance "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TREVISO, IT - Reviewed by DUNCAN - 06 March 2020
" excellant "
" The staff at Alamo counter in Treviso airport were excellant , also the gentleman we picked the car up from in the carpark was even better and could not have been any helpful he really stood out with 5 star customer service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PERUGIA, IT - Reviewed by JOHN - 05 March 2020
" Never disappoints. "
" Always reliable, quick and fuss free. Great vehicles very well prepared and very competitive on price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PERUGIA, IT - Reviewed by IAN - 04 March 2020
" Pleasant experience from start to finish. "
" Always a good experience with the guys at Budget Avis Perugia, we always use them. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by QUINTON - 03 March 2020
" All good, collected at airport, no drama's to collect car or drop off "
" All good, collected at airport, no drama's to collect car or drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by NICHOLAS - 03 March 2020
" Very good "
" Good in Venice "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
VERONA, IT - Reviewed by NADEEM - 01 March 2020
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by GIOVANNI - 01 March 2020
" Excellent service "
" Very smooth, troublefree rental "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by ENZO - 27 February 2020
" ive used auto europe quite a few times and found them to be very competitively priced "
" i have rented from sicily by car a few times now and ive found them to be very good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 6
VENICE, IT - Reviewed by JEFFREY - 27 February 2020
" Always seem to get a good experience when booking via AutoEurope, easy website to use. This year with Sixt was as good as any. "
" Excellent - no queue at the hire desk, whereas other operators seemed to be overwhelmed. Virtually new car provided and drop-off was quick and easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ANCONA, IT - Reviewed by JONATHAN - 26 February 2020
" Everything was as expected. The car was good. "
" It all worked very well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by TIMOTHY - 25 February 2020
" Very happy all round "
" I was very impressed. The pick up and drop off were very straightforward. The car was spot on. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PERUGIA, IT - Reviewed by ROSEMARY - 20 February 2020
" love Auto Europe ! "
" very easy pick up and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PESCARA, IT - Reviewed by THOMAS - 20 February 2020
" We've used AutoEurope for many years and always found them highly efficient and organised, not to mention very competitive on price. "
" Excellent service at collection and return, and a brand new car with only 69kms on the clock. Many thanks. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by SUSAN - 18 February 2020
" We always use Autoeurope and have recommeneded it to friends and family. it is great to be able to have the option to change or cancel up to 24 hours before the rental date and also the 24 hour customer call centre is helpful. "
" The agent was friendly and helpful. The transaction to collect the car was efficient and quick, The facilities are clean and smart. The car was great. We try to use sicily by car if it a competitive price, which it usually is several times a year, and are always very satisfied. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by RONALD - 16 February 2020
" Our experience was a good one "
" Sicily by Car were as always professional and gave us excellent customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRINDISI, IT - Reviewed by ADAM - 11 February 2020
" easy website to use "
" staff very pleasant snd professional, "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BERGAMO, IT - Reviewed by OLIVER - 08 February 2020
" Very quick pick up. Couldn't work out how the lights work & the man came over immediately to show us. The whole thing was perfect "
" Everything went very smoothly. No problems at all "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ANCONA, IT - Reviewed by GAETANO - 07 February 2020
" Process is very smooth and easy. I was upgraded at no extra cost to a better car Will certainly use again "
" Great provider and friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ROBERT IAN - 07 February 2020
" Fast and efficient "
" Dario was extremely helpful and the Lancia was perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by MARTIN - 05 February 2020
" Simple and good prices "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ARCANGELO - 05 February 2020
" Very simple and easy to use website "
" Great service from the staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TURIN, IT - Reviewed by ERIK - 04 February 2020
" Great service "
" Great value and easy return "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 2
MILAN, IT - Reviewed by DAVID - 03 February 2020
" Maggiore were very efficient both on collection and drop off for this hire. "
" Very good. Car was nearly new and in excellent condition. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by JAMIE - 03 February 2020
" Fine "
" Car had oil change warning on but I was told it was no problem "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 6
MILAN, IT - Reviewed by PAUL - 02 February 2020
" Top! "
" These guys at Hertz dollar thrifty at malpensa terminal 2 are the best. Always courteous and very efficient. Thanks. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by LAURA - 02 February 2020
" very good "
" the service was quick and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by ANDREW - 31 January 2020
" good "
" good "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAMEZIA TERME, IT - Reviewed by ROBERT - 30 January 2020
" Everything went smoothly with my car hire at Lamezia Terme airport,which is what you need when catching flights. "
" The staff at keddy were very efficient,from pick up to drop off,will use them again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by RON - 30 January 2020
" First time and good experience. You never really know till things go wrong. "
" Flawless "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by RUSSELL - 30 January 2020
" Easy process and friendly staff "
" Excellent upgrade "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by GEORGE - 30 January 2020
" Nice young man, good service. "
" Polite service, no problems. Better than having to go to the airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by SANDRA - 28 January 2020
" Would definately recommend Auto Europe excellent value and easy booking. "
" Such an easy and fast pick up, it certainly helped doing everything on line before hand. Lively vehicle such a stress free way to hire a car. Will be using Sicily again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by CRAIG - 21 January 2020
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CATANIA, IT - Reviewed by MICHAEL - 21 January 2020
" Very easy and smooth "
" Very helpful, no problems what so ever "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ANGELINA - 15 January 2020
" Good service "
" Good service ,will use again and good price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by STEPHEN - 14 January 2020
" Generally very good "
" Good speedy service "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
GENOA, IT - Reviewed by PAUL - 14 January 2020
" Just what you want and hope for. A good car, good service and no problems! "
" An excellent car and very good customer service. One of the best rental providers at Genoa Airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TURIN, IT - Reviewed by PENELOPE - 14 January 2020
" Very efficient and pleasant rental people, nice car and very good price. "
" Very efficient and pleasant rental people, nice car and very good price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by CHARLES - 12 January 2020
" I have used Auto Europe for years, I recommend you to all my friends. Thank you. "
" Keddy is a joy to deal with. Thank you. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
BRINDISI, IT - Reviewed by JAN - 12 January 2020
" very good "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LAMEZIA TERME, IT - Reviewed by DAVID - 10 January 2020
" Great company "
" Very satisfied with everything. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by KEITH - 10 January 2020
" Use this company regularly. Good cars and competitive prices. "
" Good price, and good car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by ENRICO - 08 January 2020
" A very positive experience. I was very pleased with the overall rental service, the car, the courtesy and professionality "
" Everything went very smoothly and I was treated with courtesy and respect "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by DAVID - 07 January 2020
" Straight forward booking, no hassle at the airport, either in acquiring or dropping off this car. "
" A good experience using SbC at Malpensa. Staff very friendly and the car was better than expected. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by MIHAI - 06 January 2020
" speedy service! definitely will use again! "
" speedy service! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by CARLOS - 06 January 2020
" Yes would use again-a good experience "
" Very good service---thankfully no pressure to purchase insurance "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by GIUSEPPE - 02 January 2020
" Easy and simple "
" Very helpful and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MILAN, IT - Reviewed by MICHAEL - 02 January 2020
" Everything worked well "
" Everything worked well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by OLEKSII - 02 January 2020
" all good "
" all good "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
MILAN, IT - Reviewed by ALESSANDRO - 02 January 2020
" Great offers, will use again! "
" Everything went smooth, the car was good, the staff didn't try to force-sale any insurance or car upgrade. I even extended the hire, for a very reasonable fee. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CAGLIARI, IT - Reviewed by ANNE - 01 January 2020
" Great service "
" A really speedy service on collection with a fantastic customer service agent. A great car in excellent condition and an easy drop-off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VENICE, IT - Reviewed by ALAN - 30 December 2019
" Very satisfied with the car, and overall experience. "
" Staff at pick up point (Marco Polo airport) very pleasant and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TURIN, IT - Reviewed by PAUL - 26 December 2019
" The website was easy to navigate and I was able to choose a car with winter tyres and a reputable firm (Avis). Very good value and I was not charged for any extras. "
" Efficient pick up from airport. Nearly new car with snow tyres. A staff member met and greeted us when we dropped off, did an immediate inspection and gave a receipt to confirm that all was in order and nothing further to be paid. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TURIN, IT - Reviewed by BOBBIE - 24 December 2019
" Excellent "
" Excellent service will definitely use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ARCANGELO - 20 December 2019
" Easy to use website "
" Great service from the customer services team. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by MARK - 19 December 2019
" Easy check in, easy check out, great price. Thank you "
" Had bad experience in the past so was worried about this booking but it went very well, great service, nice car, easy check in and check out. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by MAREK - 18 December 2019
" Very satisfied with service "
" Easy and quick pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TURIN, IT - Reviewed by JONATHAN - 12 December 2019
" Trouble free. "
" Very helpful staff at both check-in and return. Thank you David "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BOLOGNA, IT - Reviewed by DIMITRIOS - 11 December 2019
" Very quick, efficient and client friendly. A+++ "
" Quick, efficient and warm. Thumbs up! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ANKE - 05 December 2019
" I can only repeat that I was very satisfied with the car model and service provided. "
" I was very satisfied indeed with the service provided. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
PERUGIA, IT - Reviewed by DAVID - 04 December 2019
" Please share "
" Great car, good price on promotion so better than usual price. Unlike other providers I wasn't made to pay extra for spurious after hire services such as 'cleaning because I'd left an empty water bottle in the car as with previous hire with another provider at Perugia. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by GERARDO - 04 December 2019
" excellent experience "
" Very good and very polite staff also very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by PETRE - 04 December 2019
" I am using Auto Europe since 2005. Always happy with the service provided. "
" Fast, reliable service, friendly staff, good value for money, will use it again. Strongly recommended. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by WILLIAM - 02 December 2019
" As usual Auto Europe offered good rates and excellent service. "
" I was very happy with the customer service and the car. No complaints at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by DAVID - 02 December 2019
" Straight forward, no problems "
" Quick and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by FRANCESCO - 28 November 2019
" Definitely will recommend. "
" All went very smoothly. Great car, think it was an upgrade. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by DAVID - 28 November 2019
" Easy "
" Great, car could have been a little bit cleaner. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PISA, IT - Reviewed by IAN - 27 November 2019
" Great - will definitely use this service again "
" Excellent service, very friendly staff and easy pick up and drop off at Pisa Airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by DIONISIO - 26 November 2019
" Very good "
" I love thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by KEVIN - 26 November 2019
" very good "
" swift efficient and a relief after using other firms. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by DAVID - 26 November 2019
" Would use again thanks. "
" Very professional and convenient. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PISA, IT - Reviewed by BARRY - 24 November 2019
" Use Auto Europe regularly and always satisfied with AE service. "
" Car not ready for pick-up, but matter quickly rectified by agent with replacement car found, thank you. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PERUGIA, IT - Reviewed by JOHN - 23 November 2019
" Another excellent experience with Autoeurope and with Sicily by Car. Great service, great value. Why look elsewhere? "
" Another excellent experience with Autoeurope and with Sicily by Car. Great service, great value. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by JAWAD AWAN - 19 November 2019
" very very good "
" Very Good although the car I Booked I didn't get it but advisor helped me a lot to solve the problem Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BARI, IT - Reviewed by CHRIS - 19 November 2019
" Fast , affordable and friendly "
" Very pleased,drop off was fast with friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by SIMON - 18 November 2019
" Auto Europe give us confidence in good service always. "
" Excellent customer service , friendly staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by TREVOR - 18 November 2019
" Efficient, clear, no hidden charges - it did exactly what it said on its website. "
" The vehicle had many scratches and dints when we saw it for the first time, but it was otherwise in good condition and proved to be a very good choice for our holiday. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
ROME, IT - Reviewed by RON - 18 November 2019
" I always use Auto Europe but do check alternatives and Auto Europe always win. They tell you which supplier and where the cars are to enable you to make an informed choice and avoid bad renters like Goldcar and Locauto "
" All went well till drop off when heavens opened and was caught in torrential downpour. Had choice of miss plane or get very wet. Car was OK, staff were Ok, they just need to find a way of stopping the rain. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PISA, IT - Reviewed by HANNE TIDEMAND - 17 November 2019
" Quick and efficient "
" Very happy with service and the car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PERUGIA, IT - Reviewed by HEATHER - 17 November 2019
" Paid a reasonable amount this time. Like to be able to call free and speak to someone. This has been helpful in the past. "
" Have confidence in the man who handles the booking to be polite and regards wishes and needs in providing the type of vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by MARTIN - 14 November 2019
" Great service and car "
" Great service and car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGAMO, IT - Reviewed by SIMON - 14 November 2019
" Had issues with rentals in the past but auto Europe are genuine deal and hertz of course are great. Very smooth. "
" Fantastic service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by RICCARDO - 13 November 2019
" Hertz is a guarantee of no surprises, I just love how correct they are. "
" Hertz is a guarantee of no surprises, I just love how correct they are. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
BERGAMO, IT - Reviewed by ANTHONY LESLIE - 12 November 2019
" We are regular travellers to Bergamo airport for 13 years and have always used Auto Europe when booking / selecting our car hire company. The service of Auto Europe is consistently excellent. "
" Although we are regular travellers to Bergamo airport for 13 years , we have never booked Sicily By Car before. The overall experience from picking up and returning the car was impeccable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VERONA, IT - Reviewed by CHRISTOPHER - 12 November 2019
" I HAVE USED THEM BEFORE ON SEVERAL OCCASIONS AND ALWAYS BEEN VERY HAPPY "
" OVERALL MY EXPERIENCE WITH SICILY BY CAR WAS VERY GOOD RIGHT FROM PICK UP TO DROP OFF. THE ASSISTANT AT THE COUNTER WAS PARTICULARLY HELPFUL AND FRIENDLY, BOTH ON COLLECTION AND DROP OFF. I WOULD USE THEM AGAIN "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BOLOGNA, IT - Reviewed by NIGEL - 11 November 2019
" Great deal for 4 days. "
" Great staff at Bologna Airport but parking upon return is very tight. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SAN REMO, IT - Reviewed by SILVIA - 11 November 2019
" I am always satisfied with the service "
" Always very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PALERMO, IT - Reviewed by ALLAN - 10 November 2019
" Like being able to cancel without penalty until few days before hire if a better deal comes up. "
" A bit of a wait to get our car but the drop-off was very quick and efficient with friendly young lady. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NAPLES, IT - Reviewed by PHILIP - 08 November 2019
" everything was ok "
" everything was ok "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PISA, IT - Reviewed by ARCANGELO - 08 November 2019
" Very easy to use website "
" Friendly and courteous staff, also great car! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ROME, IT - Reviewed by KEL - 07 November 2019
" Very good experience "
" Good experience "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 5 Condition of the Vehicle: 5
PESCARA, IT - Reviewed by NEIL - 06 November 2019
" Ok "
" Ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ANCONA, IT - Reviewed by MARIO - 06 November 2019
" Great Service ,Great Price Thank You "
" Nice Car ,Great Service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MILAN, IT - Reviewed by CATALINA - 06 November 2019
" It was a very good choice for us! "
" It was a queue when we arrive to the office to pick up the car, but the persons tried to move very quick, also our deposit was returned in 2-3 days on my credit car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TURIN, IT - Reviewed by MICHAEL - 04 November 2019
" I really like the guy on the reception desk, he has been there many years and always looked after us very well, top marks "
" I've used Maggiore a number of times before and the check in staff are always friendly and helpful, the cars are always good quality. Happy to recommend "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
FLORENCE, IT - Reviewed by HARIKRISHNA - 03 November 2019
" Totally satisfied and will repeat this service for my next trips "
" Most affordable rental budget and no hidden fees "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ROBERT - 02 November 2019
" Good booking experience. "
" Car was what I had ordered. Car pick up was good. I was worried about the amount of previous marks on the car and that I had missed one on pick up and that I would be charged for this but this didn't occur so I was relieved that yours is not the sort of company that tries to catch customers out in this way. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VERONA, IT - Reviewed by CLARE - 02 November 2019
" Great experience would recommend this company "
" Staff were friendly and helpful. Car was new and clean "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition