AUTO EUROPE ISRAEL Car Rental Reviews

TEL AVIV, IL - Reviewed by STEFAN - 26 April 2022

" re-booking and cancellations work well and I appreciate it! Good service, even when I once had to call. Thanks. "

" Efficient and fast drop-off The car breaks were making noise, else the car was fine. "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

TEL AVIV, IL - Reviewed by DINA - 01 July 2021

" Friendly staff, new car, no-nonsense service "

" Friendly staff, new car, no-nonsense service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TEL AVIV, IL - Reviewed by DINA - 17 May 2021

" I had to make some changes because of the situation in TLV and the team was very helpful "

" Great service, helped when needed "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RISHON LETZION, IL - Reviewed by MEIRAV - 21 February 2021

" All went smoothly from booking to drop off and the price was unbeatable too. "

" It was not Avis! It was ELBAR Great costumer service, easy to collect and drop off too. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

JERUSALEM, IL - Reviewed by SAMUEL - 21 October 2020

" AUTOEUROPE IS WONDERFULL I KEEP CHECKING FOR GOOD DEALS AND WHEN I FIND A BARGIN I RECCOMEND TO A BUNCH OF FREINDS WHO ALL BOOK RIGHT AWAY. SO KEEP YOUR LOW PRICES AND MORE PEOPLE WILL BOOK THROUGH EUROPECAR :) "

" GREAT SERVICE AND GREAT CAR. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TEL AVIV, IL - Reviewed by JOHN - 29 February 2020

" The only service we found on-line that provided full insurance. Good price, excellent service. "

" Brilliant, helpful and friendly service. Would definitely recommend. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TEL AVIV, IL - Reviewed by CAROL - 06 January 2020

" Good hassle free experience in collection and drop off. Polite friendly staff. "

" Staff were very efficient and courteous. "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

TEL AVIV, IL - Reviewed by NICHOLAS - 18 December 2019

" all very easy "

" all very good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TEL AVIV, IL - Reviewed by GRZEGORZ - 22 November 2019

" All good "

" No problems at all. Everything good and smooth "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

TEL AVIV, IL - Reviewed by EPHRAIM - 24 October 2019

" Excellent vcalue and good service "

" I've always found them very friendly and helpful. My one issue is that I often want a car for more than a month, and their max is 30 days, so I have to remember to extend the booking – not a huge big deal, but a nuisance. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

TEL AVIV, IL - Reviewed by STEFAN - 05 October 2019

" I like the combined offer with the excess waiver insurance directly from auto europe. "

" good location and ok service "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

TEL AVIV, IL - Reviewed by SMADAR - 22 February 2019

" Well done, good value for money "

" The stuff are really nice and helpful. The whole process is straight forward, they are not looking to find way to take more money from you. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

TEL AVIV, IL - Reviewed by DEENA - 06 January 2019

" All good "

" All was smooth and easy. The car was nice. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TEL AVIV, IL - Reviewed by TALEL - 05 January 2019

" Very good price for the time of year and class of car. Was seamless and easy to use. "

" Overall was very positive but car was not in a great condition with a leaking boot, slow leaking tyres and barely functioning windscreen wipers. The interior of the car smelt of damp but mechanically was in good condition. Was surprised to see that I got charged with no explanation at drop off what the charge was for or how it had been arrived at. "

Overall Value: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 6

TEL AVIV, IL - Reviewed by JAACOV - 04 January 2019

" fine good service "

" good briliant service allways good upgrades and a smile "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TEL AVIV, IL - Reviewed by ELLIOT - 25 November 2018

" Satisfied all round "

" Staff at pickup were especially courteous and gave me upgrade when I advised of previous bad experience with Hertz "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TEL AVIV, IL - Reviewed by CONSTANTINE - 20 November 2018

" Overall it was OK "

" The car wasn't perfect and I had to enter one of the Cal Auto branches to discuss the matters and considered changing the car "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 6

TEL AVIV, IL - Reviewed by GIL - 10 November 2018

" Getting the car takes too long. Everything else is OK. "

" It's my second time standing about an hour in the queue to get the car. One person only at the counter and very long and inefficient process that is due to trying to make hard sale of upgrades and extras. "

Overall Value: 7
Efficiency of Counter Staff: 3
Expediency of Drop-off: 7
Condition of the Vehicle: 10

TEL AVIV, IL - Reviewed by STUART - 07 November 2018

" Good value, easy to select car through Auto Europe. "

" Generally I would say it was good value for the car and it was relatively simple process receiving and returning the car. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

TEL AVIV, IL - Reviewed by JONATHAN - 02 November 2018

" Excellent service "

" Overall very happy - I think the driver that took us back to the terminal after returning the car could have driven slower and safer "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

TEL AVIV, IL - Reviewed by MALCOLM - 18 October 2018

" Quick and efficient. Good car, but GPS temperamental. "

" Efficient and car good, but GPS often difficult to get connection. "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

TEL AVIV, IL - Reviewed by DANIELLE - 03 August 2018

" Great company "

" Perfect "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TEL AVIV, IL - Reviewed by NATASHA - 22 June 2018

" I've droves about 600 km in 7 days on 1 full tank. Economic. The staff were very friendly and efficient. "

" I got Hyundai 10i. New ( only 17,000) on the clock. A few marks but excellent car. Drive nice, quite, good miles/ gallon grear air con!. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TEL AVIV, IL - Reviewed by ANNE - 18 May 2015

" The collection arrangements were unclear "

" It wasn't clear that they had to be phoned before collecting me from the airport. Also I had to wait 30 minutes for them to take me to their offices which weren't at the airport "

JERUSALEM, IL - Reviewed by ITALO - 22 April 2015

" Good value for money. Easy way to get a quotation of different car rental companies and booking. "

" Very bad costumer service/reception. The car was damaged and old. Besides it was very dirty inside (with dust) when we picked it up. Also, the car had a security system (digit a 04 number code and wait for a sound) to turn the ignition on. But it didn't respond well. Sometimes work digitizing just 02 numbers of the 04 and others took us 10 minutes to get the sound and be able to turn on the ignition. Very hard to understand that security system in that case as the car was in such bad condition. "

TEL AVIV, IL - Reviewed by CHAVA - 13 April 2015

" Yes we have a great trip and will use auto Europe again "

" Cal auto have a very helpful team "

TEL AVIV, IL - Reviewed by MERVYN - 21 March 2015

" No problems at tel aviv. Staff at slomo sixt v helpful and polite. "

" Excellent v helpful staff "

TEL AVIV, IL - Reviewed by JOSPEH - 11 February 2015

" The staff on the phone are very helpful and easy to deal with. "

" They were ok eventually, although the car they originally offered me wasnt an upgrade which is what i was meant to have. When i found a problem with the car, they tried to give me another car (slightly older but a bit bigger) but there was an issue with that one too. Eventually they offered me a car which hadnt been cleaned because it had just been returned but that was fine as it was going to get dirty again anyway. Other than that the car was ok and returning was simple, but would have been easier and quicker if it was on the airport and not outside. "

TEL AVIV, IL - Reviewed by STEVEN - 21 January 2015

" Excellent quick services Excellent car "

" Excellent -hire was from airport "

TEL AVIV, IL - Reviewed by JACQUELINE - 20 November 2014

" excellent service. very helpful staff when booking "

" very unfriendly staff, but service was adequate. a smile would not go amiss "

TEL AVIV, IL - Reviewed by JONATHAN - 17 May 2014

" this worked very well in every way "

" Counter staff at the airport were ok but appeared disinterested. The chap who handed over the car was completely disinterested and not ok. Staff at the rental office were much better. "

JERUSALEM, IL - Reviewed by JOSEPH - 23 January 2014

" I have booked car hire through autoeurope for years and have found it reliable and economical. I think your website could be improved. It is not always clear how to make certain choices. For instance, the pick up/drop off location forces you to make a specific choice of address (which implies a choice of car rental provider) rather than a generic choice, eg downtown. This wastes time as for instance in Israel different companies close at different times on Friday. Also I am not clear how to make the choice of currency as I found myself being billed in US$ which means my credit card company will charge me for converting to GB£. "

TEL AVIV, IL - Reviewed by NIGEL - 12 December 2013

" Efficient Service and competitive pricing "

" Issues with allocated car, had to be changed which was done quickly and easily "

TEL AVIV, IL - Reviewed by CAROLYN - 10 December 2013

" Helpful and friendly. "

" I thought I was receiving a Suzuki Alto manual but in fact received a Citroen automatic. However I was satisfied with the car and it helped me to get to all the places I wanted to visit. Staff were helpful and friendly. "

TEL AVIV, IL - Reviewed by JACQUELINE - 21 October 2013

" very helpful staff. no problems with car or service when getting car. competitive rates. am very satisfied "

" this time i actually got the car i ordered!!! "

TEL AVIV, IL - Reviewed by NIALL - 02 August 2013

" The money I paid online was only half of the eventual cost of the rental. I understand that you are not an insurance company, but I think you could do a lot more to make the amount of the additional vendor specific charges clear before the purchase is made. "

" The car I drove was nearly new, and a really nice car to drive. Shlomo's charges doubled the cost of renting the car which was a bit of an unpleasant surprise. "

TEL AVIV, IL - Reviewed by WARREN - 05 January 2013

" Excellent and simple booking system. "

" Service was great, but condition of vehicle very scruffy by normal rental standards. Definitely not what one would expect from Hertz. "