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KATOWICE CAR HIRE REVIEWS
Car hire reviews in Katowice
A vibrant, modern city located in the south of Poland, Katowice is bursting with culture and is mostly famous for its eye-catching buildings and rich industrial past. Capital of the Silesian province, the city has many fine examples of Modernist architecture, along with some prime Art Nouveau buildings and several other relics from the communist era. Built in the neo-classical style, Katowice's striking Christ the King Cathedral is the largest of its kind in Poland and is worth visiting for its lavish interior. Don't miss the amazing Silesian Museum which stands on the grounds of an old mining complex. This world-class cultural complex depicts how the local people have lived throughout the centuries, along with with several additional sections dedicated to art, sculpture, etc. Other interesting places to visit include the Katowice Museum of Computers with over 3,000 exhibits in its collection and the fascinating Katowice Neon Sign Museum, one of Poland's most unique tourist attractions. After visiting the museums, take a stroll through the impressive Nikiszowiec district, arguably the most atmospheric part of the city where dozens of houses were built for mining families in the early 20th century. Several key sights lie in very close proximity to Katowice, most notably the Auschwitz-Birkenau State Museum just 20 miles to the south-east. The city is also at the intersection of the main roads linking Poland with the rest of central Europe in all directions, which means that it is very well placed for people looking to explore the area with a car hire in Katowice.
Established in 1954, Auto Europe has been offering the best car rental deals since 1954, when the company was originally founded. Besides offering more than 28,000 pick-up and drop-off points in over 190 different destinations worldwide, we have the widest choice of vehicles on the market due to the strong working relationships we have developed with all the industry's top suppliers. You can rent a car in Katowice in a few quick and easy steps on our website straight away and collect your vehicle in a choice of convenient downtown locations, including Katowice Airport. For added peace of mind before confirming your reservation, why not scroll down to see the testimonials posted by some of our previous customers in the city in the Katowice car hire reviews section below.
AUTO EUROPE KATOWICE, POLAND Car Rental Reviews
Average Rating for Auto Europe Katowice:
KATOWICE, PL - Reviewed by ADRIAN - 26 August 2025
" Alway use auto Europe,p. "
" Absolutely not recommended – very unprofessional service in Katowice My experience with Flex To Go in Katowice was extremely disappointing. The man at the desk was aggressively trying to upsell extra insurance. When I refused, his attitude changed completely – he became rude and even started threatening that I might be charged for car washing if I return the vehicle dirty. I have never encountered anything like this in any other country. Moreover, my deposit was higher than expected because they added a fuel charge "just in case" I didn't return the car with a full tank. The car itself wasn't in great condition – it had visible wear, despite the desk agent assuring me that "no scratches exist." When I asked him to come with me to inspect the car and correct the check-out report, he refused, claiming he was alone and didn't have time. Extremely rude and unprofessional behavior. The car return process was more tolerable, but that was with different staff. In summary: I rent cars at least 4 times a year all across Europe, and I've never experienced such poor customer service. I absolutely do not recommend this company – at least not the Katowice branch. "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 5
KATOWICE, PL - Reviewed by DARREN - 11 August 2025
" Generally all good "
" Apart from the (very) hard sell at the desk all was good. The green and red banding of add-ons is psychologically hard to hold off. The cleaning charge of 20Euro is a hidden and unavoidable extra that is unclear when booking. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by TOMASZ - 06 July 2025
" n/a "
" Very unsatisfied because I have to pay extra fee 150 zl per day for the fact that my credit card was valid less than 6 months. I was not aware about it and total cost for 11 days was very high. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 9
KATOWICE, PL - Reviewed by KAROLINA - 09 January 2025
" Always great experience "
" Good value for money "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by AGNIESZKA - 12 October 2024
" Very good "
" Great , friendly and professional service, nice clean vehicle- thank you, will recommend to anyone. Happy customer "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by ANDREW - 22 September 2024
" Usually a good experience but on this occasion not a great experience "
" I made the mistake of not having 6 months on my credit card so costs escalated. Poor experience at collection desk "
Value for Money: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 8
KATOWICE, PL - Reviewed by SAMUEL - 28 June 2024
" . "
" The is no counter in the terminal and nobody was there. The arrived only 45 min after I called them "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KATOWICE, PL - Reviewed by JOANNA - 01 June 2024
" I use this company for the first time and definitely will use it again, I travel a lot and there is a lot of doggy. Companies, but this is extremely good one. Will definitely come back! "
" Very nice guys, quick pick us from the airport, very quick formalities, amazing car, thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by DAVID - 20 May 2024
" Very good. "
" Very friendly and extremely helpful staff.. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by GARY - 24 April 2024
" The staff were really friendly and helpful upon collection and drop-off. No fuss at any stage. "
" Efficient service, better spec and range of car than expected and great value. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by JAN - 06 January 2024
" please provide the invoice as non was emailed so far "
" it would be useful to know that the company has to arrive to the airport to pick you up as they do not have a desk on site. we were not told that "meet and greet" in this company actually means "call them and they will come to pick you up" hence we wasted 30 mins looking around the airport for the driver or a company counter; very stressful unfortunately "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by ADAM - 23 November 2023
" Staff polite, check in quick, car in good condition and clean "
" Everything went smooth and easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by ADAM - 16 October 2023
" No issues, everything was fine, I would recommend the company "
" Everything was perfect, collection and drop off the car was smooth and easy, both David and the lady who collected the car were very polite, friendly and professional; I've got an upgrade and received much better vehicle than expected No "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by JACEK - 04 July 2023
" Ok "
" Ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by NICHOLAS - 29 October 2022
" All very easy and excellent value! "
" They dropped the car off to our hotel in the morning, which was very convenient, and provided clear instructions for where to drop off at the end of the rental, which was on site at the airport so also very convenient. Friendly staff, modern car in great condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by ROBERT - 22 April 2021
" Very professional. Would definitely hire a car again. "
" Very professional "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by JOHN - 22 September 2020
" car was great - horror story about having your insurance not so great "
" Disappointed with Globals high pressure sales of extra insurance and the fact I had to wash the car before returning it - Never had that before. The extra insurance would have been £77 - nearly doubling my rental cost - I already had my own excess insurance which cost £17.99 a year so had to provide £700 "deposit" held on my CCard - which I note is still there 3 days after the rental ended. "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
KATOWICE, PL - Reviewed by SIMON - 17 August 2020
" The car was fine, the hirer could have provided a plan of where to drop off vehicle which was at a different terminal than departures. "
" the only problem was that even though an AUTOMATIC was specifically ordered it was a manual provided! The counter staff suggested that If that was a problem then we should contact Auto Europe to see if an alternative supplier could be found, this was at the airport at pick up time. I did not receive any notification that Buget would not be able to be provide the right vehicle. Because of a problem my wife has with one of her legs she was only able to share driving for one day because it was a manual car. the car was fine and in fact brand new with 6km on the clock. However IU feel that there should be some compensation sought from BUGET! "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 6 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by JOANNA - 04 March 2020
" I recommend tha AE AutoEurope "
" I recommends that the rent a car in Katowice airport "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
KATOWICE, PL - Reviewed by EMA - 16 January 2020
" Always book with AE when travelling - their rates are probably best in market and recommendations are always correct. They show T&C and pre-warn you if anything is not included which I especially appreciate. "
" Avis in Katowice is very professional, super easy rental, customer rep Sandra was most pleasant to deal with. Car was clean, damage free and check in was smooth - no issues incurred. I'd thoroughly recommend Avis Katowice. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by KONRAD - 07 January 2020
" Everything was wonderful. I really do recommend. No problems whatsoever. "
" Everything was fine. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by LUKASZ - 14 November 2019
" All good except start of the journey. "
" For start everything was okay i went to desk and provided all documents. Person on desk try to sell me extra insurance even I did explain that i had one with Autoeurope. He refused to accepted mine and said that insurance is invalid. He try to scare me that any scratches or windows cracked and he charge me full amount of deposit. I insist to leave me with my insurance. He become very rude person because I didn't buy one as he had prabobly extra money for the sell one. He refused to go with me over the car so I could check car for any scratches. The car had few scratches around the car. I've packed my bags and drove to exit barriers from the airport car park. The ticket provided by staff to exit was invalid. I did comeback to desk office to ask what to do but lights was off and that person finished work. I had to pay 60 polish zloty (£15) to exit the airport on top of I paid already for rent a car.On the way back person on the desk was great complete opposite the first person. "
Value for Money: 4 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by IVAN - 30 October 2019
" Efficient "
" Efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KATOWICE, PL - Reviewed by ANNA - 07 October 2019
" Now awaiting refund and Global still not responding, they just should confirm that the car was not rented for me to get the money back. I was not prepared for such an extra costs, taxi, and new car hire (not in advance) so need the money back asap, "
" car was not received, I had to take a taxi from the airport, super expensive, on the voucher stated Global office open from 7 till 23. All day trying to contact, all day voice mail. On the end of the next day, after my another call I have been told that my reservation was canceled, cos I was late. But the car was rented for 6 days!! super frustrating, had to organize a car from one day to another. Lots of wasted money, and my holiday were basically destroyed. In addition I have been told that it was my fault. There was no problem to contact Auto Europe in UK, however they couldn't help as there was no response from Global at all. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KATOWICE, PL - Reviewed by KONSTANTIN - 11 September 2019
" Excellent "
" Excellent "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KATOWICE, PL - Reviewed by WOJCIECH - 01 September 2019
" Long Time Wait for collect Car. "
" Sorry but I have booking 11.00 But give me Car 12:10 because dont have spear Car my Class :( This is OK I Pay this Car 11.00am "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by ANNA - 20 August 2019
" I used to rent a car thorough autoeurope as they are excellent company, very good service and trustworthy "
" Very smooth car hire company, excellent customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by KATARZYNA - 22 March 2019
" As mentioned above I was very disappointed with the bent seat and lack of knowledge of the person in the check in desk regarding what seat would be appropriate for our baby. "
" Hello, out overall experience was ok although I have to say that we were very disappointed with the baby seat that we have rented. Firstly the man at the desk wanted to give us far to big seat, then he offered a different one but still not what we have picked when we were booking the car, in the end the seat was borrowed from different renting company and it was all dirty, old and the seat belts didn't work properly. I assumed that for the amount of money that we are paying to rent the baby seat we will get a decent, clean and safe seat for our baby girl. I was very disappointed with the seat and ended up borrowing one from family friend when arrived at Kraków. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by ANDREW - 27 February 2019
" Would use again because of price, but did not get the estate we were after for skiing and also got charged for cleaning. "
" Collection of car was fine, there was no one to drop the car off too so we had to place the key in a box. We got charged when we got back for cleaning the car even though it was noted that we would be using the car for skiing. Would also be good to have a scraper and some deicer in the car especially at this time of year in Poland as it got pretty cold and had nothing to clean the ice and snow with. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by BESMIR - 31 December 2018
" Well my understanding was that the children cars seats we're including in the price as I included/ selected them when i was getting a car price but when i went to pick the car up they were saying that the child seats were not included and they made me pay £ 110 extra. I had to wait 30min for the office to open even though they should be open from 7am. The staff on the collection were horrible to me. They didn't cam to show me the car they just explaint where the car was parked! They would not even carry the children seats which they charged me more than the car rental price! I DO NOT RECOMMEND ANYBODY THIS COMPANY Simply HORRIBLE "
" Well my understanding was that the children cars seats we're including in the price as I included/ selected them when i was getting a car price but when i went to pick the car up they were saying that the child seats were not included and they made me pay £ 110 extra. I had to wait 30min for the office to open even though they should be open from 7am. The staff on the collection were horrible to me. They didn't cam to show me the car they just explaint where the car was parked! They would not even carry the children seats which they charged me more than the car rental price! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by ALFONSO - 18 December 2018
" Poor overall "
" Dirty vehicle both inside and out which was rejected. Replacement vehicle was subsequently provided. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 1
KATOWICE, PL - Reviewed by ALFONSO - 10 December 2018
" Good overall "
" As a frequent traveler I was impressed by the condition of the vehicle and the efficient service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by SERGEY - 30 November 2018
" fine "
" Positive: price, counter location at the airport, little paperwork, short queue at pick up. Negatives: drop off counter was closed during the day, no answer when calling the given number, very poor condition of the car, 60 Euro fee for crossing the border to Czech "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 3
KATOWICE, PL - Reviewed by ZUZANNA - 29 November 2018
" As above "
" It took 1/2 hour waiting to even be served to collect the car. I was not allowed to take the car without a £750 visa card deposit. I do not own a visa card. I offered to give £750 as payment from bank account to be refunded when I returned the car unharmed. This was not allowed either. I was given the option to pay £149 extra or not have the car. With 3 children I had to pay the £149. The car was so shaky whenever waiting in traffic. The front right head light did not work so we had to risk driving dangerously along the mountain roads in Zakopane which was very risky and scary. Then when we stopped at a service station on a motorway the car would not go at all. It took 20 minutes to get it going. When we returned there was another 1/2 hour waiting time. I explained the faults to the member of staff. She was so rude, dismissive and did not offer any help in solving it. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KATOWICE, PL - Reviewed by PRZEMYSLAW - 29 November 2018
" That's was my second time renting car with Global. Very satisfied with car and a whole experience. Definitely would recommend to anyone, and also will be a returning customer myself. "
" That's was my second time renting car with Global. Very satisfied with car and a whole experience. Definitely would recommend to anyone, and also will be a returning customer myself. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by ALFONSO - 12 November 2018
" As a long term customer of Auto Europe I was most disappointed that even though my booking was made during normal working hours the day prior to my rental, it was still in excess of a full 25 hours in advance. However it subsequently took in excess of 23 hours to receive the confirmation and voucher. "
" Satisfied overall. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by JAROSLAW - 01 November 2018
" Good "
" Very happy I'll definitely will be using again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by ORI - 27 October 2018
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by PAUL - 25 October 2018
" no issues "
" all ok nothing outstanding "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by IONEL-CRISTIAN - 21 October 2018
" ... "
" ... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by ADAM - 03 October 2018
" Overall very pleased with service "
" Collection of car at Katowice was excellent- very friendly and helpful member of staff. At Krakow airport it wasn't very clear where the drop off point was and there was no-one around to check this with. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by MAREK - 24 September 2018
" Would rent from the same company again if this is the standard "
" The Counter guy was very very helpful! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by AGNIESZKA - 03 August 2018
" You should notify customer that in case of flight being delayed ( at night ) - counter staff will not wait. Also I should've been notified earlier that there is late collection fee charged - nothing was mentioned during my booking. "
" You should notify customer that in case of flight being delayed ( at night ) - counter staff will not wait. Also I should've been notified earlier that there is late collection fee charged - nothing was mentioned during my booking. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by MARIUSZ - 19 July 2018
" Very Good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by EDYTA - 06 July 2018
" very easy check in, very pleasant staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by ALICJA - 16 May 2018
" 4 * "
" 5 * and Good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
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