" What is Keddy ? An expensive version of Europe hire ? "
" Just hired a similar car in London through same company 25 days cost $1008.00 . Cairns hire cost to be frank was a rip off "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
" I altered the timing of collecting the car due to the airline changing the timing. It was far easier to call Australia direct than through auto Europe. "
" All good. Vehicle had a number of minor paint scuffs, especially below the tailgate. I took photos after collecting the car, it was covered in condensation.. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I will continue to use Auto europe as I have done for the last 10 years but not sure if I would use Keddy again "
" When we arrived there was nobody at the counter but a sign saying it was closed. I asked the other rental companies staff and they advised that did not know. We waited for a while and then decided to walk to the car park where I found a member of staff from europecar. He told me he was on a break and I said the sign did not say that. The sign said the counter was closed. He told me that when he finished his break he would come and help. I thought that was very unusual as I tend to travel a lot and never I found an empty counter in a busy airport. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 10
" Everything was easy, from booking, pick up and drop off, thank you. "
" Excellent value for money. Very easy pick up and drop off at Perth Airport, although a map for returning the vehicle would have been helpful, as the Sat Nav was trying to take us to the in-terminal counter and took us completely the wrong way and the signs at the airport for rental returns were poor until we were close to the correct location. Pick up/drop off at Perth Airport was at the terminal, without needing a shuttle, whìch was something i specifically wanted. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Your website and car selection are easy to navigate "
" Pick up location was in a different terminal to the one I arrived, which was not clear when I booked the car. Otherwise, the overall experience was good. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" Maybe BUT you need to review your arrangements with Keddy/Europcar: personally I will never use them again "
" 1. Shambles at Perth Airport. On arrival could not find office: misleading directions. On return no personnel available at drop off-see 2 below 2. Entirely false and fictitious claim by Keddy/Europcar for fuel to top up tank and taking money for this and associated admin charges from my bank card despite me raising an objection. No answer so far received from Keddy/Europcar "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 9