AUTO EUROPE KNOCK, IRELAND Car Rental Reviews

KNOCK, IE - Reviewed by STEPHEN - 15 September 2025

" Good "

" When we picked up the car there was manure splashed up the bottom of the passengers door "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

KNOCK, IE - Reviewed by PATRICK - 10 September 2025

" Really easy and simple. From leaving the terminal to driving away in less than fifteen minutes. I will definitely use again and recommend. "

" Excellent service and really efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JACQUELINE - 28 August 2025

" Nice friendly staff at the pick up/drop off office.. "

" Body of the car was dirty especially around the doors (when opened it was very noticeable). "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 5

KNOCK, IE - Reviewed by SIMONE - 28 August 2025

" Unfortunately I wouldn't recommend for people travelling with young children. "

" When dropping off the car, there were no luggage trolleys. Having to walk across to the main airport with two small children to get a trolley is extremely inconvenient and would stop me from booking again. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 5
Condition of the Vehicle: 8

KNOCK, IE - Reviewed by JENNIFER - 27 August 2025

" The car had quite a few dents and marks but as we were only using it for the weekend this wasn't too much of an issue. "

" Fine "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

KNOCK, IE - Reviewed by KEVIN - 23 August 2025

" Easy booking vehicle.Good price vehicle choice was good and carhire provided choosen vehicle size or similar and an easy drop off. "

" Easy car pick up,vehicle provided as selected clean easy drop off. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by CATHERINE - 16 July 2025

" Beautiful car/everything stress y "

" Great value and service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by ADRIAN - 15 July 2025

" Have used Auto Europe over a number of years as I feel they offer the best choice and value for money by comparing a number of car hire company prices. "

" Very happy with the service received but slightly disappointed with actual vehicle supplied. Booked expecting a VW Polo or Vauxhall Corsa sized car but actually got a Kia Picanto. Offered a VW Golf for an extra 10 euros per day but declined. Vehicle not fuelled fully upon receipt so was advised to take photo and return as same. Difficult to achieve when five eighths full so ended up returning in excess. Apart from these issues car was in good condition and clean so no complaints on presentation. Collection and return process seamless. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by FIONA - 24 June 2025

" Great customer service "

" Smooth experience and great friendly customer service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by GRAHAM - 22 June 2025

" All fine but note the comment above. "

" All very smooth. Would have been good to be able to add an additional driver when we made the booking. Desk and return staff were friendly and efficient. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KNOCK, IE - Reviewed by JOHN - 18 June 2025

" It was a bit confusing as the Thrifty car was actually a hertz car. "

" The car i got was from Hertz "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JOHN - 09 June 2025

" Positive hassle free rental "

" Easy and efficient "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KNOCK, IE - Reviewed by ALAN - 09 June 2025

" Excellent price and very comfortable car "

" Quick and efficient at the desk "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by ADRIAN - 07 June 2025

" Overall very good trouble free experience from start to finish. "

" Very clean car in very good condition. Rapid collection and return process. Would thoroughly recommend and will use again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by SIMON - 05 June 2025

" Always use Auto Europe. Normally very satisfied. Not so this time due to the unjust nature of the rental company . Reading other reviews,it is clear that we are not alone in questioning the validity of the rental company's actions! "

" Don't rent from the Europcar brand!! Vehicle in very poor condition. Customer Service not good! Nearly £400 withdrawn from our account for alleged damage to vehicle that we were not responsible for. Would never use them again. Quote was reasonable.......but at a substantial subsequent cost!! "

Value for Money: 3
Efficiency of Counter Staff: 5
Expediency of Drop-off: 2
Condition of the Vehicle: 1

KNOCK, IE - Reviewed by TINA - 04 June 2025

" Have used autoeurope several times before who are good. I feel europecar know I have cover and using autoeurope to pay for previous damage "

" Tried to sell me CDW on collection but already had it via autoeurope. Car itself fine. Dropped early due to flight time. Charged me for damage to wheel rims which, which I know I didn't cause. Took photos of car and petrol at drop off, if I thought I had caused damage why would I do that ? Have argued with them but to no avail "

Value for Money: 1
Efficiency of Counter Staff: 7
Expediency of Drop-off: 1
Condition of the Vehicle: 7

KNOCK, IE - Reviewed by ANDREW - 03 June 2025

" Quick as simple to use, good price. "

" As expected, the car was 2 years old with some minor exterior damage, which had already been logged by Thrifty. Check in was slow as this was my first time to use Thrifty - hopefully it will be faster next time. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KNOCK, IE - Reviewed by JOHN - 27 May 2025

" Very satisfied with the whole process "

" Very efficient and helpful "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

KNOCK, IE - Reviewed by EDWARD - 26 May 2025

" Very helpful staff at car rental Knock "

" Very satisfied with the service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

KNOCK, IE - Reviewed by BARBARA - 26 May 2025

" Car was. O K. Sorry about the satellite navigation not being turned on. "

" I was very disappointed that the satellite navigation wasn't turned on. The screen is still there, i am a bit confused with the roadmap all you wanted was more money. I paid over £300. For one week. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

KNOCK, IE - Reviewed by NOREEN - 23 May 2025

" I have done it already "

" Very happy with car I didn't like I had to leave £250 deposit I hope I get my money back please "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MARIE - 18 May 2025

" . "

" Made to feel uneasy about having third party extra insurance. Otherwise all positive. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by OWEN - 06 May 2025

" Nice car. Good price. Friendly check in "

" Nice car. Good price. Friendly check in "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by PAUL - 03 May 2025

" Good options over a range of hire companies, but the additional insurance option would be better done prior to hiring... Paying the car hire companies holding against the credit card might be restrictive to some and poor value "

" Used this option many times cars are reliable..... Not prestige condition, cleaned, or dent free. If you needs are basic A to B motoring not a bad option. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 6

KNOCK, IE - Reviewed by CAROL - 30 April 2025

" Excellent "

" Was a smooth and painless experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by ROBERT - 29 April 2025

" No problems with pick up, use of the car or return. A positive experience all round. "

" We asked for a small car and got a larger one which had many features that we were not familiar with (we are an older couple!) so it was a little disconcerting. However, we did get used to it eventually... The staff were very professional and friendly and as we use them regularly, we know them well. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by PETER - 21 April 2025

" Pretty good "

" The pick up was efficient but the car was only allocated on arrival, not according to category booked. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 5
Condition of the Vehicle: 8

KNOCK, IE - Reviewed by MICHAEL - 17 April 2025

" The car hire was fine until drop off - when I was told I would be charged EUR100 for the car to be hoovered. After a visit to the beach, the kids' shoes had some sand on them. Nothing was ground in. Nothing was dirty. It just needed a hoover, which the car hire place would have done anyway. Clearly they see this as an easy way to chisel some more cash out of mugs like me. I rent cars all the time and have never been charged a cleaning fee. "

" The car hire was fine until drop off - when I was told I would be charged EUR100 for the car to be hoovered. After a visit to the beach, the kids' shoes had some sand on them. Nothing was ground in. Nothing was dirty. It just needed a hoover, which the car hire place would have done anyway. Clearly they see this as an easy way to chisel some more cash out of mugs like me. I rent cars all the time and have never been charged a cleaning fee. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 8

KNOCK, IE - Reviewed by MARGARET LORRAINE - 11 April 2025

" Excellent service "

" Straightforward and efficient service great car too "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JAMES - 10 April 2025

" Nice car & very satisfied with the whole experience "

" Very satisfied all round "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KNOCK, IE - Reviewed by ALLEN - 06 April 2025

" The lady at check-in was very good. Car was fine,if a little scratched.. We would have preferred to have known all about the extra cost of the insurance prior to ? As it was a Hybrid, we could have done with a little guidance before setting off ? Overall, it was a good experience and we would use your company again. "

" Took a while to work out that Auto Europ was actually Euro car. It was a Friday so there was a queue to check in. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 7

KNOCK, IE - Reviewed by CARLOTTA - 03 April 2025

" Auto Europe are always my first point of call and are rarely beaten in price. "

" Returns station not signed too well but everything else perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MARTIN - 26 March 2025

" Auto Europe always provide a very good, competitive service. "

" the car had not been cleaned outside. the drivers side front tyre was worn to the depth markers. I would not drive my own car with a tyre worn to this extent. The customer service agent aclnowledged the state of the tyre whwn i pointed it out to him on returning the car. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

KNOCK, IE - Reviewed by NOEL - 18 March 2025

" Perfect experience low cost efficient staff "

" A very smooth experience from pick up to drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by DESMOND - 11 March 2025

" Very good "

" The car I had was a small reasonably new budget car. It was comfortable and more than adequate for my needs. I was renting in rural Ireland and the roads there are not always perfectly maintained. The wheels were fitted with plastic hub caps, Perfectly adequate for the car however there is a risk of losing one on these rural roads. I would suggest perhaps possibly fitting them with cable ties 2no per wheel would eliminate the risk of losing a hub cap. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by GARY - 28 February 2025

" Couldn't find the desk at first but then spotted a small sign for Carhire on the Europcar desk. Will definitely use auto Europe again. "

" Lady on the desk was very helpful and polite "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JAMES - 26 February 2025

" Really impressed with the car, service and price "

" Really impressed with the car, service and price "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by ADRIAN - 20 February 2025

" As above "

" On the voucher it states the car hire is inside the terminal but actually it is outside which caused unnecessary confusion and delay "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by ANDREW VINCENT - 17 February 2025

" Great "

" Great "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by ANTHONY - 06 February 2025

" Need to be clearer about where to collect eh car, and how long it will take for the excess deposit to be returned to my card "

" Easy to use, good price and good vehicle. Not great that booking said collection was in the airport but actually if was outside the terminal In a different building. Also, 3 days after returning the vehicle I'm still waiting for the credit card hold to be released "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 9

KNOCK, IE - Reviewed by ADAM - 06 February 2025

" Very easy to book and manage online. Great prices and options. "

" Extremely helpful staff at pickup as well as drop off. Very quick and organised. Spotless car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by BEN MATHEW - 25 January 2025

" Will be booking again "

" Great value rental easy pick up & drop Off & we were upgraded by counter staff brilliant service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by PETER - 24 January 2025

" Very good "

" Very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by KELLY - 19 January 2025

" All in all a good experience and competitive price "

" The only issue I had was it wasn't clear where to pick up the car from. The desk in the arrivals hall was not manned and there was no sign telling you where to go. Luckily one of the other car hire companies knew and signposted me to the office outside of the terminal building. The lady in the office who was there when I collected and dropped off, I don't know her name but she was very friendly and welcoming. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MARY - 18 December 2024

" The booking process was clear and easy, the pick up was simple and the lady who helped me at the desk was very kind and helpful. "

" The booking process was clear and easy, the pick up was simple and the lady who helped me at the desk was very kind and helpful. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by DAVID - 17 December 2024

" See comments in section 3 "

" Recent car hire a little disappointing as no SatNav was available in the vehicle. Advised to use Google via my mobile, however it was out of charge and there was no USB port in the vehicle for my android phone. No great in todays age ,previous vehicle hired on 5th October had a working system. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by RICHARD - 15 December 2024

" Our family hire quite a few rentals over the course of a year and never had any query with Auto Europe. We will continue to use them. "

" No criticisms, everything went very smoothly. Given a car upgrade. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by ADAM - 29 November 2024

" From booking to pickup & drop-off, it was a simple and great experience. Well done (again) to AutoEurope & Thrifty. "

" All staff at desk, pickup & drop-off were extremely professional & helpful. Great car at a great price. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by GERALDINE - 26 November 2024

" Very hsppy "

" Always a good experience at Knock Ireland West airport. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JOHN - 21 November 2024

" Overall very good, only issue was that the radio didn't work. "

" Excellent service at the hire desk, quick & efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

KNOCK, IE - Reviewed by MARIE - 18 November 2024

" Cost of car hire reasonable so will definitely use autoeurope again. "

" Staff efficient & courteous despite being v busy when picking up car. Steering on car was pulling to the left and radio and Sat nav consul went on the blink after a few days. Reported to Pauline on returning car. Front passenger seat stained! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

KNOCK, IE - Reviewed by ANTHONY - 14 November 2024

" Always get great efficient service from Auto Europe. Keep up the good work!! "

" Overall very good. Just to correct location for hire vehicle desk and pick up is outside the entrance gates and not in the terminal as stated. It is only a short walk of 100m but it is a diversion if you go to the terminal desk that is still marked up with a sign redirecting you. The vehicle had minor but unsightly accident damage hence the 8 score. Otherwise Carhire/Europcar provided a very good service. My deposit has yet to be returned but hopefully that will be done very soon. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KNOCK, IE - Reviewed by MARY - 10 November 2024

" All good from beginning to end. "

" Excellent service. Loved the car too. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by TERESA - 04 November 2024

" Great. "

" Great service from Pauline. Was my first time hiring a car and she was polite, friendly and lovely to deal with. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by HUGH KEVIN - 22 October 2024

" Very enjoyable "

" Great service all round "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by PETE - 20 October 2024

" Best car hire yet for me "

" Car hire was cheap and easy did have a warning light on for low tyre pressure pumped true but didn't go out not a problem though "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by NAOMI - 19 October 2024

" As before "

" Excellent & swift service, thank you "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by DAVID - 11 October 2024

" Will definitely to friends and family "

" Great friendly efficient service, very good vehicle only minor cosmetic scuffs from a previous hirer. Thank you "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KNOCK, IE - Reviewed by NICHOLAS - 07 October 2024

" All round a pleasing experience with a friendly and helpful team. Well done Knock. "

" Desk staff at Knock airport were very friendly and professional. They dealt with us as if we had been there before and we're super with local info etc. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by GARY - 02 October 2024

" Speedy & efficient "

" Very good "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

KNOCK, IE - Reviewed by PATRICK - 29 September 2024

" easy to use "

" well outside of car needed a wash and doors inside could have been cvleaned "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 7

KNOCK, IE - Reviewed by KENDAL - 26 September 2024

" Seamless, from picking car up (was a bit dirty but so what rain was forecast), to dropping it off. "

" Cheap and easy to book. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KNOCK, IE - Reviewed by RICHARD - 25 September 2024

" Very good overall. "

" Queue on arrival at Knock Airport to pick up car was way too long. Staff worked efficiently but Europcar not able to satisfactorily address volume of people. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by GLENN - 20 September 2024

" Auto Europe service fine, However car hire company used-Europcar at Knock a disgrace. Reflects badly on Auto Europe. "

" Spurious allegation that minor scuff on wing mirror was caused during the car hire. "

Value for Money: 1
Efficiency of Counter Staff: 7
Expediency of Drop-off: 1
Condition of the Vehicle: 1

KNOCK, IE - Reviewed by GABRIEL - 17 September 2024

" Worst experience of all my years of car rentals, This after using your company three times this year ! "

" A scratch that was on a petrol cap was used to extract money from me, and which I know for certain that it was not caused by me or others as the car was used soley to get me to a destination and parked, without any deviations "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 2

KNOCK, IE - Reviewed by MICHAEL - 16 September 2024

" All very straightforward. "

" Very efficient. Dealt quickly with any issues. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KNOCK, IE - Reviewed by TERENCE - 05 September 2024

" Suggest you raise my bad experience with Carhire/ Europcar and consider taking them off your list of rental cars as thro no fault of yours a bad taste persists "

" Carhire in Knock seems to be part of Europcar and the car was collected from the Europcar agency at Knock Airport The car had not been properly cleaned (empty bag of crisps on floor) or prepared. In particular the gear knob came away from the gear stick ( very dangerous) and the tire pressure warning light came on even after ensuring pressures were correct. My biggest complaint however was I got ripped off because Europcar/Carhire considered I brought the car back with new damage. We inspected the car before driving away but did not notice the damage which comprised about three very superficial scratches a few inches long to offside front wing. I took pictures of the car before we drove it and they did not show the damage which was very difficult to discern visually- unlike several other dents and damage to the car which were recorded and which we confirmed with our photos. The Europcar/Carhire rep immediately went to the so called new damage and did not inspect any other part of the car suggesting to me they knew the car had these superficial scratches before I drove it. I was not involved with any accident and had no recollection of any event that could have caused them. They deducted euro630 from by credit card which is ridiculous given the superficial nature of the damage - eg no dents. The scratches would be removal with T Cut in my view. I had separate cdw insurance ( so am not out of pocket assuming my insurance pay up) and I suspect the fact I did not take out Europcar cdw was a factor. I will never hire from Europcar/Carhire again and would not recommend them to anyone else. Rip off artists! I have used autoeurope for many years and have always had good experience altho I have not as far as I can recall ever had an Europcar car. "

Value for Money: 5
Efficiency of Counter Staff: 8
Expediency of Drop-off: 6
Condition of the Vehicle: 2

KNOCK, IE - Reviewed by ALAN - 04 September 2024

" Happy with autoeurope and very happy with the Thrifty/Hertz staff but not happy that there wasn't enough oil in the car. See comment above. "

" The oil light came on when we had 3 days left of the hire. I called Hertz who advised it would be okay to continue to drive. I wasn't comfortable doing that as I checked the dipstick and there was barely any oil on it so we were unable to use the car for the last days of our holiday which was a huge disappointment and ruined our plans. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

KNOCK, IE - Reviewed by KEITH - 01 September 2024

" Returned car quickly dealt with very good staff "

" Very quick service staff very helpful "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KNOCK, IE - Reviewed by MARTIN - 25 August 2024

" I have been using Auto Europe for over 25 years and have always been 100% happy , this trip was no exception, i tell all my friends. "

" I have used Europcar before, but note always through AutoEurope, the staff are friendly, polite and efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JOHN - 18 August 2024

" We use Auto Europe 3 to 4 times a year great online booking experience and if you need to, can speak on the telephone with a representative. "

" Great friendly reception on collection and return, good cars, professional outfit. Thank you. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JOHN - 12 August 2024

" As above but told we had booked a Seat Arona or similar, where we had booked a Hunydia Tuson, I would not say these 2 cars were in the same group. Upgarded to a Automatic Volvo XC60 which was a lovely car. Overall very satisfactory. "

" Did not realise Carhire.ie is just a part of Europcar. Service was very good & they seemed intent on upselling you a better car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by PAULA - 30 July 2024

" Would use again and recommend to family and friends "

" The staff were very friendly and efficient. There was a slight issue with the size of the car but we paid an additional fee for a slightly larger car and were given a new vehicle which was in great condition. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by PATRICK - 28 July 2024

" now i am stuck with a repair and its nothing to do with me need help "

" car dirty/broken door handle/marks on car that they say were not there even though i have photos "

Value for Money: 1
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 1

KNOCK, IE - Reviewed by SCOTT - 26 July 2024

" The car was great. Brand new very good car "

" The car was great however the child seats were not great for the money they are and how much they actually cost I had to child seats and I selected my own but it was selecting the best of a bad bunch. None of them are isofix and some of them were broken and very dirty. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by IAN - 23 July 2024

" As above "

" Fast and efficient service, the car was great "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JILL - 19 July 2024

" Very happy with our experience. Efficient and timely service "

" Seamless service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by BRIAN - 14 July 2024

" Excellent "

" The staff are always friendly and ready to help and give advice. The car itself was almost new and a pleasure to drive. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JOANNE - 02 July 2024

" Easy to compare prices and to book online, and everything was explained well "

" It was easy to book, price was competitive and pick up was very straightforward. Staff communicated very well. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

KNOCK, IE - Reviewed by JOHN - 02 July 2024

" I had no issues with thrifty car my experience picking up and dropping off the car was perfect "

" I had no issues picking up or dropping off the car with no delays "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MARGARET - 17 June 2024

" It was a pleasant experience and the car was perfect "

" The people in the reception was kind and helpful especially Maura They were interested in where I was going and what I would be doing Not take your details and go I have used Auto Europe and would use them again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by THOMAS - 12 June 2024

" Good company "

" Very good experience but disappointed that the holding money still hasn't been released back to my account 3 days after the return "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by IAN - 06 June 2024

" Everything went according to plan "

" Not the cheapest but reliable and efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by SEAN - 05 June 2024

" The charge for the very small dent on drivers door is outrageous. "

" I have been charged for a very minor dent on drivers door that was not caused by me. "

Value for Money: 8
Efficiency of Counter Staff: 5
Expediency of Drop-off: 1
Condition of the Vehicle: 1

KNOCK, IE - Reviewed by JOHN - 02 June 2024

" Website is very user friendly which makes booking easy. When speaking to staff over the phone they are very helpful. Thank you. "

" From collection to drop off of the vehicle extremely professional and great service. Thank you. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by COLIN - 04 May 2024

" Excellent I will book again "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by CATHERINE - 28 April 2024

" See above "

" When I picked up the vehicle I was advised that it was in good condition with no damage. On inspection it had scratches to both wings and damage to the bumper which fortunately I photographed. As I had arranged to meet a family member I left and continued my journey to Connemara where I parked the vehicle in a safe position. The car was not used until our return journey to Knock as we walked to the wedding venue which was 5 mins from our accommodation. Whilst trying to avoid traffic in Galway city my sat nav took me through a route of very narrow roads and the journey took much longer than anticipated. We arrived at the airport with minutes to spare before our flight and was unable to have car inspected in our presence. I parked the car safely and dropped the keys at the Thrifty/ Hertz desk and had to pay €140 for late check in of our 2 luggage items. On arrival back to the U.K. I received an email from Hertz with a pdf image of the inspection of the car accompanied by photos of the pre existing damage and attributing it to me. Coincidentally the cost of the damage was €2000.00, the amount which had been held on my credit card. I emailed Hertz attaching the photos of the pre existing condition of the car and was requested to resend with the date and time of the photo. All that was required was for the recipient of the photo was to click on it and the date and time is visible. I resent it and a day later received a condescending email advising me that 'after careful consideration Hertz were no longer pursuing the claim and advising me that in future I should check the car before leaving the airport' which thankfully I had done and had the photographic evidence of the dame to the car before I drove. In my view Hertz are dishonest and would have already claimed for the scratches which were superficial and they would never have fixed and were chancing their arm because I had to run to catch my flight and was not present for the inspection. Hertz charged my credit card £2200 and I was not refunded for 6 days. Of course this made some interest for them. I have hired cars on multiple occasions at Knock airport from Europcar and Budget and was never treated like this. I will never hire from Thrifty/ Hertz in the future even if their price is much lower than competitors. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

KNOCK, IE - Reviewed by GAETANO - 13 April 2024

" Excellent customer service thanks "

" Excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by NICHOLAS - 11 April 2024

" Easy to use system on the web, good value & no hiccups. "

" Friendly welcome service, nice vehicle. Easy to book through Auto Europe. A more obvious sign on the Carhire desk in Knock terminal directing you outside would be helpful - only a minor point. Overall very satisfied. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by ADAM - 31 March 2024

" Great booking experience plus great prices. Have used AutoEurope for over 8 years. Never had an issue. "

" Very easy pickup. Staff were extremely helpful. Drop off was very quick and efficient. All staff were exceptional. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MICHAEL - 23 March 2024

" Perfect "

" What can I add....perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by CHARLES - 14 March 2024

" I have had a lot better "

" I will not be using auto Europe again as when we got to pick up from car hire we were hit with a big hold on our credit card as they didn't recognise insurance we had paid for with auto Europe so it had been a waste of money "

Value for Money: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KNOCK, IE - Reviewed by MICHAEL - 26 February 2024

" how do you get to speak to anyone regarding your deposit being paid back "

" when i signed for the car i was told that there was only 1 bit of damage. when i got to the car i found lots of damage. i had to go and get the manager at the time Peter to come out and inspect the other damage found. he said just take photos and it will be alright.as to date i am still waiting for my deposit to be paid back into my account. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 3

KNOCK, IE - Reviewed by ELIZABETH - 31 January 2024

" Good experience "

" Lovely car, cheap hire easy pick up and return. Only negative is the queue to collect the car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JOHN - 05 January 2024

" Excellent "

" Quick , efficient & nice staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by RICHARD - 21 December 2023

" 3rd Hire with Europcar this year and all brilliant "

" Just cheerful pleasant and attentive "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by FRANCES - 11 December 2023

" Good customer service from beginning to end except I feel in Knock it needs to be made a little more clearer where the drop off point is. "

" As above quite good. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by GREGORY - 08 December 2023

" Great car - great service "

" Great "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by PAUL - 19 November 2023

" Experience was good just awaiting credit back into my account "

" Dropped car back Wednesday pm still not had my credit card payment sorted "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KNOCK, IE - Reviewed by PETER - 13 November 2023

" As above, turned out to be a very expensive hire for one day. "

" We were very disappointed when we went to collect the car at Knock airport, we had paid an additional fee, called full damage and protection deal for insurance when we booked, yet when we went to collect the car we were informed that we needed extra insurance we then paid an additional £66.28 at Knock airport, we were not very happy with this as we thought we were covered with the initial fee we had paid on booking. "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by GERALDINE - 06 November 2023

" Lovely friendly and helpful employees. Gave me a quick run down on how the lights etc worked. "

" Easy and efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by REGINALD - 19 October 2023

" Pleased. "

" Car was a little battered, but did the job. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

KNOCK, IE - Reviewed by DAVID - 25 September 2023

" Very good service "

" Very good service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MARY - 16 September 2023

" Please please tell people how to access the petrol cap. Had to visit a couple of garages to find this out. On return to the airport the person next to me had the same problem. "

" Easy pick up and drop off. Overall a pleasant experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by FLORIAN - 12 September 2023

" first check at Autoeurope "

" very friendly staff and lot of choices of cars available at cheaper rates "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by IAN - 10 September 2023

" It worked well. Will try you again "

" No problems, except they wanted £10 per day to add a second driver. Used t only paying £20 for the whole rental. I just did all the driving. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by ANDREW - 06 September 2023

" Very friendly efficient informative "

" Very efficient very informative "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JAMES - 14 August 2023

" all good except cost "

" ll good but expensive cost for 4 days "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by LISAJANE - 28 July 2023

" - "

" - "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MARTIN - 20 July 2023

" All round first class "

" Very friendly and helpful "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by IAN - 03 July 2023

" Please see above "

" I forgot my driving licence - despite having pictures of the front and back so you could clearly see who I am I couldn't take the car ... I would like you to tell me how I go about getting a refund please ... thank you . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by THOMAS - 29 June 2023

" My experience with auto europe was very good . Very easy to collect the car and return with no hassle . "

" I had a good experience with auto europe on my trip to Ireland . The whole process was very easy and the staff where very efficient and friendly . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by ADAM - 18 May 2023

" Great experience all round. Easy pick up and drop off. Car was brand new and I was the first hirer. "

" Very pleasant and easy to deal with. The staff were quick and effiecient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by THOMAS - 25 April 2023

" very satisfied "

" painless exercise all round "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by PAUL - 12 March 2023

" It's accepted that the price will reflect vehicle condition The dings, dents scratched paintwork, scuffed alloys will be the norm on higher mileage rental cars... Their second coming at rural airport for me is acceptable. The hire car itself drove well and was generally otherwise well maintained.... Well done on spotting the market potential. "

" The car hire was with Partner car rental provider Hertz... Same very sociable and approachable staff for both providers at knock. airport.... All very acceptable. The only criticism I would level is the emailed photos illustrating the cars condition. In my case the front N/S alloy had damage to not highlighted, recorded or even visible on the images provided. This element need to be correct at point of collection... Emailed detail doesn't always arrive to customer before rental vehicle collection so missed vehicle have to be recorded and information updated by the customer... And that simple isn't right or acceptable for good customer experience. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

KNOCK, IE - Reviewed by AMBROSE - 12 March 2023

" Yes I found the staff very friendly just like the staff in Antrim when I booked a car there. One of the attractions was that you do not penalise older drivers. I do not see why you should either as I would imagine they are much more careful drivers. The point i would make is you do not major on tis great selling point which you should do. Anyway see what you think.....................maybe target senior citizens like me..... "

" Found staff very friendly, the car was fine "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by ADAM - 24 February 2023

" Easy and straight foward booking online, followed by email updates and reminders. Great service from Thrifty. Always happy to deal with AutoEurope and will continue to book vehicles, as I have done for many years. "

" Excellent customer service at the counter, plus pick up and drop off. All staff were pleasant and curteous and very helpful. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by AIDAN - 24 February 2023

" Great price, especially as car dropped off at different locations for a fair fee "

" Excellent service, very efficient, no complaints at all "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MICHAEL - 28 November 2022

" Almost faultless "

" Excellent reception- minimum fuss - easy experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KNOCK, IE - Reviewed by PETER - 17 November 2022

" From start to finish no problems "

" Very easy to deal with hassle free "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by KEVIN - 08 November 2022

" Joy to deal with all the staff at Knock Airport Both picking up and dropping off the car, they couldn't have been more helpful. Would recommend without any concerns "

" Excellent staff. Polite and very helpful. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by RALPH - 30 October 2022

" Quick and friendly service at the airport, "

" Very comfy to drive car and slightly confused with whereabouts all the controls were, but after a few runs nearly everything was found. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MEL - 05 October 2022

" Overall, extremely good. Apart from the excellent Europcar staff, our Toyota Yaris was in very good order. "

" Years ago we had a bad experience in France with Europcar and hesitated to use them again. The Europcar staff at West of Ireland Airport could not have been more different. They were lovely: very helpful and efficient. We wouldn't hesitate to book with them in Ireland again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by ELIZABETH - 30 September 2022

" Same as above "

" Professional and courteous "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by ANTHONY - 03 September 2022

" Very friendly and efficient service both at pick and return. Will definitely use them again. "

" Very helpful and efficient both with "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KNOCK, IE - Reviewed by NIGEL - 28 August 2022

" User friendly website. Good quality car at a fairly reasonable price. "

" Very friendly and efficient service. A good car at a fairly reasonable price. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by DARREN - 20 June 2022

" Friendly, polite and professional. Made it an easy and enjoyable experience "

" Friendly, polite and professional. Made it an easy and enjoyable experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by ALEXIS - 06 June 2022

" NA "

" NA "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by STEPHEN - 08 April 2022

" Very happy "

" Very friendly staff and very happy with the car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by FRANCIS - 06 March 2022

" good "

" good "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MARGARET - 03 March 2022

" Car was smaller than those listed in the bracket I paid for. Manual door lock very unusual these days and not practical in rural Ireland where there are no street lights , marks on car not listed on the paperwork, staff not very happy when I asked them to update the paperwork before I took the vehicle. Too many of same number bays makes it confusing when looking for your car "

" Car was smaller than those listed in the bracket I paid for. Manual door lock very unusual these days and not practical in rural Ireland where there are no street lights , marks on car not listed on the paperwork, staff not very happy when I asked them to update the paperwork before I took the vehicle. Too many of same number bays makes it confusing when looking for your car "

Value for Money: 3
Efficiency of Counter Staff: 5
Expediency of Drop-off: 7
Condition of the Vehicle: 5

KNOCK, IE - Reviewed by PETER - 09 December 2021

" Can't fault the price, the vehicle and the staff, excellent. "

" Very impressed with the service, Pauline who dealt with the vehicle allocation was brilliant, good old fashioned customer service which is very rare these days. would highly recommend and would definitely use again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by HENRY - 09 December 2021

" Booking was straightforward. Nice experience with friendly Thrifty staff at Knock airport. "

" Nice friendly staff at Knock airport hire. Very helpful. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by DESMOND - 01 December 2021

" I had to find other means to pay my way while my credit card was maxed out by Thriffty "

" Two lots of deposit at €2600 EACH were blocked off on my credit card, thus "maxing it out" , when I brought the fact to there attention I was told they could do nothing for me , blaming the banking system. "

Value for Money: 4
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by PATRICK - 26 November 2021

" Straightforward with no issues. Very happy with the car and service "

" Very friendly and efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MARCELLA - 05 November 2021

" i am happy about the Staff, and the car. Its the cost that bothers me!!!! "

" The hike in price is what i am really concerned about. I need a car for Christmas for too week but, its far too expensive. The Staff at the check in desk and return vehicle are lovely, and polite. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by ANNE - 21 October 2021

" Smooth experience, have never used any other company to hire a car "

" Used thrifty many times, always a hassle free experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MARIE - 08 October 2021

" Efficient service "

" Excellant "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JOHN - 07 October 2020

" Excellent service "

" Excellent service,very efficient and nice lean car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MARY - 05 October 2020

" Very friendly and no waiting "

" Very friendly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by THOMAS - 18 August 2020

" Brilliant experience with Thrifty . Very friendly professional staff in Knock Airport especially Kathleen who could not have been more helpful. "

" Excellent service from Thrifty "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by THOMAS - 11 May 2020

" Just excellent "

" Excellent service with friendly professional staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by NUALA - 20 April 2020

" This booking was cancelled as due to the CoronaVirus, we were unable to fly to Knock. "

" This booking was cancelled as due to the CoronaVirus, we were unable to fly to Knock. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JOHN JOE - 11 April 2020

" As above "

" We actually did not get to travel as I am in my 70s I was advised not to travel due to the corona virus, if there was any chance I could get a refund or voucher to reuse when I can rebook my ticket I would be very grateful? Thank you John Joe "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by CONOR - 24 March 2020

" Car had warning light on from pick up, saying we had a flat rear left tyre this was actually low tyre pressure - alarm went of each time started the engine, which was an annoyance. The inside was not overly clean - my partner and I duly did a full once over. Other than this the car was ok. "

" Car had warning light on from pick up, saying we had a flat rear left tyre this was actually low tyre pressure - alarm went of each time started the engine, which was an annoyance. The inside was not overly clean - my partner and I duly did a full once over. Other than this the car was ok. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

KNOCK, IE - Reviewed by SHAUN PATRICK - 22 March 2020

" Simple booking at best price "

" Car ok but missing radio aerial so no radio "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KNOCK, IE - Reviewed by ANNE - 20 March 2020

" Excellent service "

" Great very efficient polite and helpful Thank you "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JOHN - 15 March 2020

" Professional person on vehicle pick up and return made the the experience very smooth. "

" Excellent. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by CHARLES - 14 March 2020

" Lovely efficient car "

" Lovely staff who always make you welcome "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MARGARET - 13 March 2020

" The car was perfect for our needs. Staff were friendly courteous and efficient. Would gladly recommend Thrifty to a friend. "

" Overall a very efficient service. All staff were courteous polite and friendly. Car was perfect for our needs. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by PAUL - 08 March 2020

" Would never use any other company to acquire cost effective car rental anywhere in Europe. Simply the best "

" Alway a first class service at Knock international "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by TERRY - 05 March 2020

" a great price "

" Always friendly and efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JOHN - 05 March 2020

" good "

" good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by PAUL - 05 March 2020

" Encountered no problems at all. "

" Seamless! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by GERRARD - 04 March 2020

" freindly staff and helpful "

" budget are a great sevice , wouldnt use anyone else "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JAMES - 03 March 2020

" Ok "

" Was given a petrol instead of a diesel "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 9

KNOCK, IE - Reviewed by JOHN - 29 February 2020

" Great car great service thank you "

" If it was made clear in my initial booking email then I would've made sure I had a credit card ready to go with a balance of £2k was a surprise when picking up the keys. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by KATHLEEN - 25 February 2020

" Very efficient staff at knock airport "

" Very impressed "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by DAVID - 25 February 2020

" Great service at Knock airport "

" Great service at Knock airport "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MARY - 23 February 2020

" easy to book and customer care very good. "

" very helpful when flight was diverted from Knock to Shannon. Still gave us a car, but had to pay and extra fee, which was €65 "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by PHIL - 20 February 2020

" Staff great upgrade on arrival very satisfied "

" Very easy both the pick up and drop off Helpful and efficient staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by EDWIN - 19 February 2020

" Free upgrade, the most competitive quote anywhere (just buy your insurance excess before you book) - you'll need a credit card at the airport (debit cards aren't accepted). "

" Amazing - the staff at Knock Ireland West are great! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by PATRICK - 18 February 2020

" ready to book again "

" speedy service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by ALFRED T R - 17 February 2020

" Would use the service again as very good value "

" Standard of service was competent and friendly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MONICA - 17 February 2020

" Kathleen & Kevin always make the process of car hiring a smooth one & above all else put the customer first providing a personalized & friendly service. Always know your 'home' & in safe hands when you see them both on duty "

" I always find Thrifty/Hertz at Knock airport provide a fast, friendly & good value for money service. With the ever efficient & friendly Kathleen on the desk & of course Kevin at car pick up, always there with a smile & ever helpful & of course their very small team "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KNOCK, IE - Reviewed by LORRAINE - 14 February 2020

" Didn't really deal with Auto Europe - it was Budget stand who dealt with my rental "

" Affordable rental, friendly and efficient service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by ANDREW - 13 February 2020

" All good. "

" All good, no hard insurance sales pitch at pickup! How it should be!! All explained clear and concise by friendly and attentive pick up staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by ADRIAN - 13 February 2020

" Good value. "

" Our vehicle was fitted with SatNav but this was not updated to include M17 which has been there some while now. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by ALAN - 12 February 2020

" What experience "

" Wasn't able to take the car as I didn't have a credit card I have 3 debit cards but you don't accept them so thanks for ruining my holiday "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MICHAEL - 12 February 2020

" Will come back again next year "

" Very happy "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by DAVID - 10 February 2020

" very good have used them many times never disappointed great service worth useing "

" nice cars mine had dent on bonnet not pointed out at pick up generally very good and would recommend "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KNOCK, IE - Reviewed by STEPHEN - 09 February 2020

" Very good "

" Very friendly staff. Excellent car although there was a scrape on it that was not documented but the lady added to docs "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KNOCK, IE - Reviewed by JOHN - 08 February 2020

" Because of ease of hiring from them "

" Very efficient and nothing really I can complain about "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by STEPHEN - 05 February 2020

" Will use again "

" Will use again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by GRAEME - 05 February 2020

" hassle free "

" Excellent value. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by KATHLEEN - 05 February 2020

" easy to book and pick up "

" Few extra dents and scratches on car but these were acknowledged and noted "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MICHAEL - 04 February 2020

" Pleasant experience. "

" Again, a very efficient service, delivered without fuss or hiccup. Helpful staff and clean car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by SHIRLEY - 30 January 2020

" Great company never had any problems. Excellent service. "

" Great company, have never had a problem, 100% satisfied. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by SHANE - 30 January 2020

" easy to use website, competitive pricing "

" quick efficient service and professional staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by GERRARD - 30 January 2020

" as above "

" easy access and helpful staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by PATRICK - 29 January 2020

" Very satisfied "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by TERRY - 23 January 2020

" Great price and clear booking system. "

" Friendly and efficient staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by KEITH - 10 January 2020

" Very good "

" Very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by LUKE - 07 January 2020

" So simple, so easy & very efficient. Will without a doubt use again "

" Couldn't have been easier or better. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by DAVID - 05 January 2020

" Never been charged petrol deposit before but with this booking money taken out if bank account. Counter checkin rep miserable person and car pick up point agent very arrogant and unhelpful "

" Counter staff need customer relationship training. No smiles and jobs worth. "

Value for Money: 10
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by PHILIP - 05 January 2020

" Good car and efficient service at the airport, thanks "

" Good car and efficient service at the airport, thanks. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JOAN - 29 December 2019

" Very good experience Very nice staff Good location "

" I had no problems "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MARGARET - 18 December 2019

" Very happy "

" Very happy very economical. Excellent value and service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MICHAEL - 18 December 2019

" Very good "

" Faultless "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by CAROLINE - 18 December 2019

" Said what it did on the tin. Great experience no hassle just what I wanted Thank-you "

" Excellent service price and overall experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by THOMAS - 13 December 2019

" Excellent service. "

" Very friendly and professional staff Always a pleasant experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MARY - 12 December 2019

" very smooth process...just waiting for my credit card to be refunded.. normally done within one week and have never had any problems with it. "

" easy pick up and drop off..helpful staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by PETER - 11 December 2019

" Everything was fine except for having to pay for an extra days insurance "

" The lady at the desk was brilliant very helpful. the only downside was when i took out comprehensive insurance from 1pm Friday to 2pm on Sunday i was charged for 3days insurance for the extra hour which i think was unfair "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by NEIL - 09 December 2019

" Simple and efficient service. "

" Efficient and pleasant service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by GERARD - 08 December 2019

" All good will definitely use again. "

" from start to finish service was great. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JOSEPH - 08 December 2019

" As above #3 "

" The car hire process was very smooth and the initial hire quote very competitive but the added Insurance costs are a COMPLETE RIP OFF "

Value for Money: 2
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JAMES - 04 December 2019

" waited until 08.15 am to hand over the vehicle but no staff arrived. I would have preferred to have my car given the all clear before I went into the Terminal . "

" everything was fine at the rental desk "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MICHAEL - 03 December 2019

" good selection of cars. Hassle free. "

" Friendly efficient staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JOHN - 02 December 2019

" Just fine "

" Just as I would expect from any company friendly efficient and no problems "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by GERRARD - 28 November 2019

" All good, the only thing i dissagree with is being a loyal customer the prices change to much. "

" i would say Staff are efficent polite and curtesy, easy access in and out. Regular visitor. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by RITA - 23 November 2019

" Everything went very well and smoothly "

" Everything excellent although they are holding onto my credit card XS security for a long time "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by REGINALD - 23 November 2019

" . "

" . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KNOCK, IE - Reviewed by LEO - 21 November 2019

" All in all a very easy and efficient pick-up and return. Great value for money. "

" On collecting car receptionist was very efficient spotting damage that I had missed on inspection of car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KNOCK, IE - Reviewed by PAUL - 21 November 2019

" ? "

" ? "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 5

KNOCK, IE - Reviewed by PHILIP - 20 November 2019

" Very good "

" Very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MARCELLA - 10 November 2019

" i was very happy with my Car although as a little thank you I WOULD LIKE IF YOU COULD STRETCH TO AN UPGRADE FOR A REGULAR CUSTOMER!!!! "

" All employees that i was in contact with were really helpful and pleasant "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by THOMAS - 06 November 2019

" Straight forward process - booked on internet before and will do again if Autoeurope have best deal "

" Nice clean car, exactly what I wanted - no problems "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by GAREY - 05 November 2019

" Good service from Auto Europe, Thrifty let down by extremely poor drop off experience. "

" No one available at drop off point at Knock airport to inspect car. Walking around in the pouring rain/cold looking for a representative. Had to call the desk and was told to just drop keys in the box. I refused to do this because they held 1600 Euro on my credit card so I wanted the car inspected and the deposit released/signed-off. This seemed to irritate the person on the desk but somebody eventually turned up. Very poor experience, we travel to Knock at least twice a year and this has never happened preciously. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 9

KNOCK, IE - Reviewed by OLUSOLA - 31 October 2019

" Decent car. Well cleaned ad good condition. Much appreciated. "

" Good experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by SHIRLEY - 31 October 2019

" Wonderful service, thrifty all the way . "

" Extremely good service, staff very efficient and quick , no waiting around , lovely car, would recommend thrifty every time. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by GERARD - 27 October 2019

" Good service from Auto Europe "

" No budget rep. at drop off. Office closed. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 2
Condition of the Vehicle: 8

KNOCK, IE - Reviewed by ADAM - 27 October 2019

" Easy booking, great price and easy pickup/dropoff at airport "

" Very quick & efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by LISAJANE - 24 October 2019

" none "

" good value. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 8

KNOCK, IE - Reviewed by GERALDINE - 23 October 2019

" I like renting from Budget. They know me now. I hire cars Very Frequent . "

" Very efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by SHARON - 20 October 2019

" The car was just right for our touring, as small enough for single track roads. "

" All went ok.... I did feel that an upfront payment of €185 to waive any damage was rather high, I decided against this & was told that €1500 would be debited to my credit card, in case of damage or an accident, this I feel is wrong as I was then unable to use this card as would have exceeded my limit, now I have to wait for this to be credited again. This part of the hiring I was not happy with. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 7

KNOCK, IE - Reviewed by MICHAEL - 17 October 2019

" Always use auto Europe when hiring cars they use the best partners and are very competitive on price "

" Easy to book and easy pick up and drop off at the airport. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JOANNE - 17 October 2019

" Great value, fantastic service "

" Fantastic, quickly and friendly service! Absolutely would book with them again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by MICHAEL - 17 October 2019

" Great price, never any problems "

" No problems at all, excellent friendly service at counter as usual "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KNOCK, IE - Reviewed by MARK - 16 October 2019

" Happy "

" Yes "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KNOCK, IE - Reviewed by NORAH - 13 October 2019

" Very good customer service from first booking to the actual pick up and drop off service high recommended "

" Budget care hire very good customer service from picking up the car to dropping it off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by PATRICK - 12 October 2019

" Very happy with my experience "

" Very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KNOCK, IE - Reviewed by BRENDAN - 12 October 2019

" All good "

" Had to have vehicle rechecked for damage, the pictures and form showed no damage at all, however all alloys were badly damaged,?front bumper scuffed and numerous scratches and dents, accuracy of the damage report should be as is. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

KNOCK, IE - Reviewed by IAIN - 12 October 2019

" Car rental pick-up amazingly close to the terminal. The whole process from the rental desk to driving away took no more than 10 minutes. "

" Faultless service, the check-in agent even drove us to the departures entrance as it was pouring with rain. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by SEAMUS - 10 October 2019

" Great. For the. Price. "

" Clutch pedal was hard to press .was raining. I didn't complain as it was drive able & I did get. Ust to it. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KNOCK, IE - Reviewed by ARTHUR - 08 October 2019

" As above "

" Full insurance is far too expensive "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by JOAN - 05 October 2019

" Efficient & friendly. "

" I encountered a horrendous experience with a green competitor in the car hire industry. I have used budget in every visit so far. They are friendly & efficient. Plus for me no hidden costs or extras. One car rental agent actually recognises me now. Adding that personal touch. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by GERALDINE - 02 October 2019

" Pick up very easy "

" I like Buget. No dramas "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by STEVEN - 02 October 2019

" very pleased "

" Liked the megane GT line "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

KNOCK, IE - Reviewed by KATHLEEN - 30 September 2019

" Hassle free "

" Pleasant and efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by STEPHEN - 29 September 2019

" As stated above, I was not at all happy with the state of the car as it also had damage all the way down the nearside & 2 dents. As I have used you 4 times a year for some years, I would have expected a better quality car. I know from personal experience that you charge for missing hub caps so would have expected these to have been replaced before putting out to rental. I am annoyed that the damage mentioned above was not noted on the Damage Report Form as had I not checked the car prior to leaving the airport would probably have been charged for the damage. This is not the level of service that I associate with Budget. I will probably use you again in December and would hope for a car in much better condition in view of my loyalty to you. "

" When I collected the car it had 3 hub caps missing, of which only 1 was noted on the Damage Report Form,. It also had damage to the offside rear & to the bumper which also was not noted. I had to call over a member of your staff to note these down. I also took photos to prove that the damage was there prior to my collection of the vehicle. "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

KNOCK, IE - Reviewed by FRANCIS - 22 September 2019

" A smooth operation overall "

" Good value overall. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KNOCK, IE - Reviewed by LOUISE - 18 September 2019

" Nothing to add "

" Nothing to add "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KNOCK, IE - Reviewed by ALAN - 09 September 2019

" Excellent service from start to finish "