AUTO EUROPE MADEIRA, PORTUGAL Car Rental Reviews

MADEIRA, PT - Reviewed by LYNDA - 22 March 2022

" Picking car up in airport terminal could be improved by staff carrying out the service, but staff at car collection point very good. Car was excellent condition, good size engine, clean, etc. Drop off quick and efficient. Rogelio was pleasant, friendly and efficient "

" Experience very positive. Checking car out could be improved, but service of staff at car collection very good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by ANTONIO - 02 March 2022

" all the employees were super helpful. "

" the staff was professional. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by DOUGLAS - 24 February 2022

" Always found Auto Europe very competitive with prices and feel confident booking with you. "

" Pleased with car presentation, collection and return. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

MADEIRA, PT - Reviewed by NIKO - 12 February 2022

" Fast and easy if you book a full insurance coverage "

" Booking voucher information was wery clear just need to waiting for the shuttle service and travel for no more of 5 min. By the desk customer service was super. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by ZOLTAN - 23 January 2022

" Easy to book online. "

" Friendly and really helpful staff. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by TREVOR - 29 November 2021

" Good price and service. No problems with the booking and would use again. "

" Good location at the airport. Friendly and helpful staff. Vehicle in good condition. Overall good experience. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by PATRICK - 17 November 2021

" The only negative point is that we were never given a swipe card to Exit/Enter the Hirecar Carparking area. "

" Very good efficient service via Europcar "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

MADEIRA, PT - Reviewed by LUIS FILIPE - 01 November 2021

" Highly recommended, not a single thing to complain about "

" Great service, can't fault it. Nice car also "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by GARY - 31 October 2021

" Very efficient. "

" Very pleasant staff but I was given a very hard sell to try to get me to upgrade to a diesel version. The car, an Audi A3, was in very good condition but was a fairly basic model without a reversing camera. "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by HILARIO - 12 August 2021

" Definitely my first stop next time I want to rent a car. "

" Excellent experience at all levels "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by BRUNO - 01 March 2021

" Very good experience "

" Smooth And friendly "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by NUNO - 12 January 2021

" Car like new, good service "

" Good service, quickly and a new car "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by RICHARD - 27 August 2020

" You agents Hertz at Funchal Airport were very friendly and efficient. "

" You agents Hertz at Funchal Airport were very friendly and efficient. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by PAUL - 02 August 2020

" Very Convenient and Flexible "

" Excellent As Always "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by GORDON - 15 March 2020

" Checkout and getting an "ok" ticket should be extended to all your outlets. Perfect check in and checkout. Excellent. "

" Checkout and getting an "ok" ticket should be extended to all your outlets. Perfect check in and checkout. Excellent. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

MADEIRA, PT - Reviewed by MICHAEL - 11 March 2020

" Have no problems with Bravacar, only praise! "

" Prompt, friendly service as always. We had the car for 3 weeks in which time the Corona virus had spread and they were up to speed with cleaning the car and not touching us (handshake and so on). "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by MICHAEL - 11 February 2020

" The pick up from the airport is always efficient and friendly "

" Always a pleasure to do business with Bravacar "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by DAVID - 23 January 2020

" Efficient as usual. "

" Higher mileage vehicle condition more like Budget than Avis but OK for price paid. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

MADEIRA, PT - Reviewed by MEYRICK - 05 December 2019

" Great service "

" Service was great "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by DAVID - 27 November 2019

" AE as always give good value and service, have used you for many years and will continue to do so. "

" All good, excellent car with no damage, rare for Madeira as many cars are well used. Great value for money. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by DOUGLAS - 14 November 2019

" Car Hire through Auto Europe has been very competitive and problem free. "

" Have hired a Car through Auto Europe many times and always found the very helpful and Friendly and always been very pleased with the car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by MICHAEL - 04 November 2019

" Our experience couldn't have been bettered! "

" Great pick up even though our plane was early. Car ready for us. Quickly on our way. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by DUARTE - 14 September 2019

" Very easy & have the best prices, simple. "

" Excellent service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by CUSTODIO - 13 September 2019

" I try always to book through Auto Europe as I find it very easy and competitive. "

" the attendent was very experient and very frendly. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by ROBERT - 02 September 2019

" Website worked fine with no trouble "

" Good price, well powered car, which needed for Madeira's roads, in good condition. Would use again "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by CAROLINE - 19 August 2019

" AutoEurope have a very easy to use website working closely with many car rental companies. The whole process was stress free and quick. "

" Had a lovely welcome after a very early start which was lovely. We were upgraded to a larger car which to be honest made some of our driving around Maderia a bit stressful as a smaller sized car is easier for the multi storey carparks and parking in general. However, it was a lovely gesture and all passengers were thrilled. The GPS was not as easy to use as we had thought it would be so we resorted to using our google maps route finder on our phones. Would whole heartedly recommend using AutoEurope and Thrifty for quality and service at both pick up and drop off. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by MARGARET - 08 August 2019

" Efficient, helpful staff "

" helpful staff "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by STUART - 22 July 2019

" Efficient service. Can't fault it "

" Superb from start to finish. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by SIMONE - 02 July 2019

" they are really professional and the car was really in good condition "

" well organised and kind employees "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by TIMOTHY - 28 June 2019

" End to end was perfect "

" Great service. Easy pick up. Upgraded myself to bigger car for not much extra. Drop off even easier "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by ELWYN - 05 June 2019

" Hired the vehicle through Auto Europe. Very easy process at a good price. "

" Efficient courteous staff. No ques. Easy pick up and drop off of vehicle. Nice, clean fresh vehicle. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by GAWTAM - 23 May 2019

" very good service "

" this is the first time I hired a car with Bravacar I was very pleased with the service and will certainly book my next car with Bravacar "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by PRISCILLA - 16 May 2019

" Regular reminding! "

" No problems encountered "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by MICHAEL - 02 May 2019

" Had no problems booking Bravacar through Auto Europe at a reasonable price. "

" Had no wait either end of our holiday at the airport. Staff very efficient and car ready and clean. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by MICHAEL - 28 March 2019

" We always use Brava Car now, the best car hire on the island! "

" Excellent choice of car for the conditions of driving in Madeira. Lovely staff, helpful and efficient. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

MADEIRA, PT - Reviewed by BRIAN - 22 March 2019

" all smooth ,no hidden charges and good estimate of cars condition "

" very good overall. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by DAVID JOHN - 19 March 2019

" content "

" no problems "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

MADEIRA, PT - Reviewed by FRANCISCO - 08 March 2019

" Autoeurope has been wonderful every time when hiring a car because the service is brilliant! "

" As always Bravacars has been wonderful to us for so many years over than 20 or more, that's why always choose them and Autoeurope when booking our holidays in Madeira because of that and the service and staff are brilliant. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by MICHAEL - 07 March 2019

" No problems experienced with our booking and car hire, very happy "

" Great efficient service at Madeira airport for collection and return "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by MICHAEL - 02 March 2019

" No stress. Quick "

" Efficient friendly staff. No fuss or drama unlike other hire companies "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by ULISSES - 28 February 2019

" All went well "

" Good experience "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by ANTHONY - 21 February 2019

" I have used Auto Europe on a number of occasions they are my first choice for Portugal and Madeira. "

" Very good price, good car "

Overall Value: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by JOAO - 17 February 2019

" Well trained staff are always a pleasure to deal with. "

" Generally good experience - no queues - nice staff. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

MADEIRA, PT - Reviewed by DAVID - 07 February 2019

" All in all a very good service. "

" Very good service, efficient friendly and courteous. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by MICHAEL - 31 January 2019

" being picked up from the airport is so much better than having to queue in the airport and then again in the carpark "

" The staff is efficient, the process stress-free, the cars ok. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by PAUL - 30 January 2019

" Happy customer "

" Super efficient and friendly, nothing has ever gone wrong with approx 20 rentals over five years "

Overall Value: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

MADEIRA, PT - Reviewed by SAM - 24 January 2019

" Excellent service provided and very good price. "

" Very smooth transaction at the point of pick up and drop off. No issues. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by ERIK - 10 January 2019

" Only comment is that the 1.0 ltre auto Volkswagen golf that we had is not really suited to the steep hills of Madeira. "

" All worked effortlessly - no problems "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by JOHN - 08 January 2019

" Very friendly and helpful staff. "

" Very friendly and helpful staff. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by PAUL - 08 January 2019

" Extremely efficient and always very helpful "

" Best Value, Best Service, Regular Returning Customer "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by HUW - 17 December 2018

" As above. "

" Absolutely no problem. Friendly staff, great car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by LUIS - 12 December 2018

" Excellent "

" Excellent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by RORY - 06 December 2018

" Efficient service "

" Efficient service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

MADEIRA, PT - Reviewed by NORMAN - 06 December 2018

" Good "

" Very professional outfit. Nice quick turn around for both collection and return. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by JOHN - 29 November 2018

" As always simple website and easy booking arrangements with wide range of options. "

" Car was OK until battery failed on third day and couldn't get it to start. However it took just one phone call for Guerin staff to respond very promptly and effectively. Had a taxi to take us back to their office within 30 minutes and were on our way with a replacement car quickly. The replacement was a higher class car and was very satisfactory. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

MADEIRA, PT - Reviewed by DUARTE - 25 November 2018

" Used AutoEurope several times now & never disappointed. The excess cover very good value for money, worth it. Thank you "

" Very efficient, no hassle, easy. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

MADEIRA, PT - Reviewed by PAUL - 21 November 2018

" As above "

" Overall I was satisfied with Dollar, the original car we hired though was sub standard and we had to return to the hirer and they apologised and provided a much better replacement. The one thing I didn't like is the insurance "top up" (this isn't just with Dollar) but I always like to upgrade when booking my car online to full insurance that covers wheels, tyres etc but then get told by the local agent that this insurance is inferior and that I should take out their own. Basically I just want to sort it all before I start my holiday and not get hassled after a long flight. Overall though good value for money. "

Overall Value: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 4

MADEIRA, PT - Reviewed by NIGEL - 21 November 2018

" Always good comparison of rates and selection of cars, plus I like the excess waiver option "

" Friendly and efficient, both at check-in and drop-off. "

Overall Value: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by RICHARD - 12 November 2018

" Very satisfied "

" Best car hire experience I have recently had - thank you! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by ALAN - 06 November 2018

" Before I complete my review I would have liked to receive the €300 deposit back!! As I returned the vehicle early morning last Wednesday and I was informed I would automatically receive a refund I'm obviously concerned this hasn't been received by close of business 7 days later!! I await a response about that. I have used your company happily before in another country and will probably use you again but I struggled to complete a generous review this time given the above factors when I much prefer to make positive comments. "

" See my comments below. When I went to pick up the vehicle I was advised the vehicle I had booked wasn't very appropriate for use in Madeira which made me wonder why it was even available. The upgrade vehicle proved appropriate however. Also some rather confusing advice was given regarding fuel prices on the island which factored in my vehicle upgrade choice which I consider after the event to be misleading, if not wrong re the fuel pricing. I'm not usually minded to complain but consider that better information re vehicles should be provided at the time of booking if certain vehicles are inappropriate. Also there was a large cost for airport tax that should be better disclosed rather than modestly touched on in the fine print. "

Overall Value: 5
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by MANDIE - 04 November 2018

" Amazing stag nothing was to much trouble ! "

" Very helpful and accommodating as my husband having lunch It's mobility they brought our vehicle to the door for us. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by PAUL - 01 November 2018

" Have already booked the next car hire with Bravacar "

" Excellent Service As Always "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

MADEIRA, PT - Reviewed by GEOFFREY - 14 October 2018

" This was the perfect rental experience. Seamless, painless, absolutely no problems to recount whatsoever. "

" The car was excellent. The service was excellent. The whole process of collection and return was straightforward, efficient, fast and painless. I am sure there are busier periods when this process takes longer, but that is a fact of the traveller's life. If Sixt maintain this standard of service they will get my business every time. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by COLIN - 09 October 2018

" Hiring through Auto Europe online was simple and cost effective with their additional insurance cover. "

" Positive - The car was actually provided by Europcar but I paid much less than I would have paid if hiring direct from Europcar. Negative - There were long queues at the desk, both when I picked up and dropped off the car. "

Overall Value: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 8

MADEIRA, PT - Reviewed by MIKE - 09 October 2018

" would thoroughly recommend this car hire "

" Everything went very smoothly, from the online ordering, to picking the car up & dropping the car off "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by JULIE - 07 October 2018

" Very good "

" Very easy to deal with and very professional "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by MICHAEL - 20 September 2018

" I have used you at least 20 times in the past 3 years. Its time you gave loyalty a small financial reward. "

" Good approachable friendly, competent staff. No hard sell for extras like some other companies such as Gold Car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

MADEIRA, PT - Reviewed by DAVID - 17 September 2018

" Very happy with experience "

" Staff at Madiera airport were excellent advising us to upgrade to a more appropriate car for the island "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by MARTIN - 01 September 2018

" Great job guys "

" Very polite and professional service with no fuss or problems "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by MICHAEL - 13 July 2018

" Very good "

" Second time I have used Brava and very satisfied with them. Staff speak excellent English and don't hassle you with unforeseen payments as we have had from others. We will use again on our return to Madeira "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MADEIRA, PT - Reviewed by PAUL - 20 June 2018

" Always my first choice, so I work around their opening hours because they do not offer a 24hr service "

" Very helpful and efficient staff Cars sometimes a little tired, but much preferable to a brand new car that will get door dings and cost you your deposit "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

MADEIRA, PT - Reviewed by VINCENT - 28 June 2015

" Very good "

" Very good "

MADEIRA, PT - Reviewed by JAN - 02 June 2015

" The car groups should be defined better. We were promised an Opel Astra but were only give Renault Clio (break), which lead to an unnecessary disagreement at the rental agency office. "

" Instead of "Opel Astra or similar" that I have booked, we were given Renault Clio (break), which is in my opinion one class smaller, an equivalent to Opel Corsa. It was rather difficult for us to fit our luggage in it. The child seats were rather expensive to rent. We were also charged a cleaning fee (up front, not because we would return the car particularly dirty). As a result, the rental was not as cost effective as originally promised. Apart from that, everything went smoothly, the car was almost new and the agents were helpful. "

MADEIRA, PT - Reviewed by ROBIN - 26 April 2015

" its got the right fuel policy "

" no problems "

MADEIRA, PT - Reviewed by MICHAEL - 25 March 2015

" Efficient and cost effective. However you do make it difficult to get reimbursement for unused insurance. The cynic in me would suggest that this is so that some customers do not go to the trouble which of course is benificial to the company. Otherwise good job. "

" Suggest they smile . But efficient if a little disengaged. car was tired but perfectly fine if one stayed on the flat. Woefully underpowered for Madeiras hills. I coped and would use them again. i am buying a property in Madeira, any special deals for a frequent user. "

MADEIRA, PT - Reviewed by DAVID - 08 March 2015

" Good service, does what it says on the tin, very satisfied. "

" Good service, thanks "

MADEIRA, PT - Reviewed by ALAN - 06 March 2015

" No real problems. "

" Air Con didn't work otherwise saisfactory. Car looked smart. "

MADEIRA, PT - Reviewed by ALLAN - 24 February 2015

" excellent. will be using you again for our next holiday to france in june. "

" car hire rep met us promptly at airport and took us to their office. no problems with car or customer service. on returning car we were whisked backed to the airport within minutes. would recommend + use again "

MADEIRA, PT - Reviewed by ANTHONY - 03 February 2015

" Simple booking. reasonable price "

" Guerin were excellent. Car - no problems. Collection and check-in easy "

MADEIRA, PT - Reviewed by STEPHEN - 03 February 2015

" After 6 bookings Impeccable level of service so far. "

" Superfast service, no hard sell on extras and no hassle on car return. Car was great, clean worked well; absolutely no complaints. Would highly recommend. "

MADEIRA, PT - Reviewed by BRUCE - 14 December 2014

" Excellent service both on booking via your Portland USA desk and on the ground at the airport in Funchal and down-town on return. "

" The welcome and paperwork to be done prior to collection by Paulo at the Airport was most cheerful and polite as has been my contact with all members of Alamo staff. Transaction was completed with full explanation that I wouldnt be charged for any damage or anything extra after handing in the car. That has always been a problem when dealing with other less reputable hire firms than yours in Spain but pleased to say not in Portugal! . "

MADEIRA, PT - Reviewed by CLIVE - 03 December 2014

" Straightforward online booking "

" Very helpful with change of pick up time due to cancelled incoming flight. "

MADEIRA, PT - Reviewed by ANTHONY - 26 November 2014

" Good choose "

" Car was not new but in good working order and I did not have to worry so much about the odd scratch. (Did not damage it at all!) "

MADEIRA, PT - Reviewed by LESLIE - 05 November 2014

" Good operationa and customer service were able to answer any questions i had when i called in with a query. very good service thanks "

" Car hire priced very competatively. car itself was very underpowered (may have required a service). felt very erratic when trying to get up any gradients. Service and transfers were good. customer service from representatives was good. thanks... "

MADEIRA, PT - Reviewed by DAVID - 06 April 2014

" Whilst the booking process with Auto Europe was relatively easy, their choice of rental partners is very poor. "

" The car was damaged, poorly maintained, and displayed a number of warning lights. The car was selected not h bases of air-conditioning, but the engine would stall if using A/C whilst driving up a steep hill. Very under-poweed for a mountainous island. We were unable to get a replacement, despite asking on multiple occasions. "

MADEIRA, PT - Reviewed by ANDREW - 21 March 2014

" Very efficient, with everything spelt out - no surprises. "

" Very friendly staff, and very efficient hand over. I was particularly pleased when I was taken around the car, having the defects pointed out to me. "

MADEIRA, PT - Reviewed by IAN - 11 March 2014

" Very efficient , and a good convenient service "

" Excellent car , better model than we expected "

MADEIRA, PT - Reviewed by FERNANDO - 25 February 2014

" You can find a cheap car in this website "

" We rent a car to collect at madeira airport, but the rent car was not there. We had to wait for someone from the rent car to collect us (we waited more than 30 minutes). When we arrived on rent car, we had to wait for our car, it was not ready. The office lady had to wash the car because she was by herself doing everything. The car came with no petrol.I do not recommed this rent car to anyone. "

MADEIRA, PT - Reviewed by STANLEY - 25 February 2014

" See Bravarcar notes below. "

" + They picked the car up at my hotel with no extra charge. - We had no accidents and expected a note confirming that everything was ok. Also I booked "full to full" on the petrol. It was empty on pick up and it is difficult to returm empty so I had to leave about £10 of petrol in the tank. "

MADEIRA, PT - Reviewed by PAUL - 02 February 2014

" Good price "

" Very helpful "

MADEIRA, PT - Reviewed by MARCO - 06 January 2014

" Good "

" Good . Is not frist time a rent a car in europcar "

MADEIRA, PT - Reviewed by PETER - 29 December 2013

" Bookng was no problem all ran smooth. "

" Directions to return car was bad, had to ask where to find the returns area. No one showed us to the car, and we had to find out where lights, etc. were by ourselves, we never did find the auto lights button which would have helped greatly when driving through Tunnels in Maderia. "

MADEIRA, PT - Reviewed by DAVID - 19 December 2013

" very good have made new booking with you 24 days maqlaga 30/03/2014 "

" very helpful "

MADEIRA, PT - Reviewed by BRUCE - 20 October 2013

" Quite satisfied regarding the booking of our car hire. Would suggest that the information provided to future hirers should explain that the hire company are based "off airport" and not at the airport. "

" Arrived at Funchal airport, informed that Bravacar were not at the airport & do not have office at airport. Met outside by a rep, took us by minibus to "off airport". At the yard,were offered a vehicle, disgraceful, numerous dents, scratches, most importantly the front tyres were almost bald and to me were totally illegal and the vehicle was not road worthy and I refused to accept it. We were then reluctantly offered an alternative vehicle which we accepted for the duration of our hire period. Some of the vehicles seen in the yard do not appear to be road worthy and would earnestly request that this company be investigated, due to our experience. "

MADEIRA, PT - Reviewed by RUI NELSON - 10 August 2013

" Great website Found a great price even at the last minute good insurance package, and well explain A+ "

" Great reception Great staff , well explain A+ "

MADEIRA, PT - Reviewed by RICARDO - 25 June 2013

" Love the weekend, and every single bit of it and that its all thanks to ALL service and attentions that as been provided me. I even already recommended to a friend of my. Thank You. "

" As I say it is just brilliant service all explanation clarified my questions with a great and fast customer service. a few times I already fly to madeira and rent a car with a different services but never good as that JUST GREAT. All give a 10 out of 10, MANY THANKS TO ALL OF YOU AT AUTO EUROPE , AND THE AT HERTZ on Funchal. "

MADEIRA, PT - Reviewed by ANDREW - 03 June 2013

" Good price and great service "

" Very efficient set up at Madeira Funchal airport, great small car, no problems. "

MADEIRA, PT - Reviewed by DAVID - 18 February 2013

" Good website, car price & selection. "

" Friendly & efficient. Good car for the money. "