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MALAGA CAR HIRE REVIEWS
Car hire reviews in Malaga
One of the largest cities in southern Spain, Malaga is a major tourist hub and prime gateway to the sun-soaked region of Andalusia. There's much to see and do in Malaga besides bathing in the warm Mediterranean waters and relaxing on its long, sandy beaches. Built in the 16th century, Malaga Cathedral designed by Pedro de Mena is a landmark building overlooking the Old Town. Another highlight for visitors is the Picasso Museum featuring a sizable collection of works by the city's most famous son. If you have the energy, take a walk up to the Alcazaba to enjoy the views from the walls of the magnificent Moorish castle.
With great prices and the best service since 1954, Auto Europe makes visiting Malaga and exploring Andalusia an easy and seamless experience. No other company offers more pick-up points (over 24,000 in total) in as many different destinations (more than 180), with the widest range of vehicle options available to customers, from a low-cost Mini-category car to something more lavish from our Luxury range. Book the right car for your trip online today in downtown Malaga or at Malaga Airport with Auto Europe. For extra peace of mind, take a look at the latest car hire reviews in Malaga posted by our many clients below.
AUTO EUROPE MALAGA, SPAIN Car Rental Reviews
Average Rating for Auto Europe Malaga:
MALAGA, ES - Reviewed by ALEJANDRO - 28 July 2021
" Good experience "
" Very good service and agency "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DONALD - 21 July 2021
" overall very good "
" excellant, but the machine had errors at the time and is rather hard to use if anyway. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by LAURENTIU - 07 July 2021
" super happy with Autoeurope, top class service. "
" i was happy with Budget "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by IAN - 17 November 2020
" Very good "
" Very polite and fast collection and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by TREVOR - 26 October 2020
" All went well "
" All worked very well although I always like to hand the car over be told all is ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by RIYAZ - 16 September 2020
" Car was ready, really happy. "
" Nice and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ELIZABETH - 17 August 2020
" Good comparaison of car hire options, always at a compétitive price. Process efficient and reliable. Telephone good - if required (not on this occasion). "
" Quick efficient collection at Malaga, drop off at La Linea OK (in an underground public parking). Car was old & under-powered, but sufficient for limited use. Air con made a high-pitched noise. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 6
MALAGA, ES - Reviewed by SHARON - 02 August 2020
" I have already recommended to family & friends "
" Best experience ever. So simple and very efficient, staff wonderful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MATTHEW - 15 July 2020
" Easy simple return process. Refund back within a couple of days. Great service. "
" Brand new van supplied. Makes the holiday even better with a nice hire car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by EUGEN - 30 April 2020
" Friendly staff, very efficient. "
" Very pleasant experience overall, apart from the fact that the car was given to me without any engine oil! "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 3
MALAGA, ES - Reviewed by DOUGLAS - 18 April 2020
" Easy to deal with and very helpful. "
" Good drop off and pick up. Was very efficient and Courteous. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by GRAHAM - 23 March 2020
" Excellent Service and only 2 minutes from the airport "
" Excellent Service and only 2 minutes from the Airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARK - 22 March 2020
" Car was fine except for a few minor external scrapes, and the gearbox wasn't great. "
" Everything went smoothly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by MICHAEL - 21 March 2020
" Good "
" Efficient and friendly "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICAH - 19 March 2020
" Great service, even in the midst of a pandemic in the country of Spain. "
" Great service would recommend! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by LINDA - 17 March 2020
" Good service and not as expensive as some "
" They're brilliant if you get full excess and they give u a free extra driver "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALAN - 14 March 2020
" Quick pick up and drop off service and friendly staff. "
" Everything went very smoothly. No queue at pick up or drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by AZIZ - 12 March 2020
" Very comfortable "
" It's amazing, no stress at all. Everything was smooth in the car hire process. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by EILEEN - 12 February 2020
" Efficient friendly staff "
" An excellent service. Immaculate car and no pressure to buy any additional packages. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DEAN - 10 February 2020
" as above "
" we arrived very late to pick up the car but were offered a larger car for no addiitonal exense - great! my only quibble is I left my glasses in the car and when we went to the office a few days later to ask if they had been handed in was told that they woudl have been thrown away as they would have had no value ( as they were £300 glasses that was a shame - I had tried to call immediately after I noticed they werent in my handbag but could not get through to the office) but this was my own fault for not checking thoroughly I had not left anything behind. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MALCOLM - 05 February 2020
" Will book with Europcar again. Very organised collection and delivery and no 'hassle' "
" It was great to have a representative at the desk in Spain who was courteus and did not try to coerce us into buying additional insurance. Also pleased that unlike some cars from other rental agencies the vehicle did not smell of cigarette smoke and there was a polite notice in the car asking customers not to smoke. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by LEIGHTON - 14 January 2020
" All round service was as expected and required. Absolutely no issues. "
" Points 1 and 2 say it all - excellent service all round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by FABIO - 09 January 2020
" Easy, efficient and professional "
" Best rental care I have found so far. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by KARL - 06 January 2020
" Very pleasant "
" Very easy rental and no one tried to rip me off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DAVID - 05 January 2020
" Would use you again. "
" Very positive experience using firefly and car was in good condition and very clean. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MATTHEW - 26 December 2019
" Very good "
" Very impressed with Key n go after initial issues with submitting documents online. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by PHILIP - 15 December 2019
" good "
" no issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by HUGH - 07 December 2019
" Excellent trouble-free car hire experience from Niza, and always use AutoEurope as a price comparison site. "
" Very efficient hire experience from Niza agents, car spotless with any small scratches noted on the hire agreement. Good experience with Niza, if the price is right from AutoEurope I will be happy to use Niza again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROBERT - 05 December 2019
" Simple straight forward booking process with excellent rates. A professional compsny to deal with. "
" Hassle free experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by LYNNE - 27 November 2019
" Couldn't fault the service very quick, efficient and friendly staff "
" Staff were really good as always condition of car was good however car itself was awful. I was given a Fiat cubo which is not comparable with VW polo not at all a holiday vehicle. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JOHN - 23 November 2019
" Very Good; have already recommended you to a friend! "
" Excellent Car and superb value for money "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by BARRY - 22 November 2019
" Very easy to book. Courtesy/info email just before travel. Very efficient. "
" Everything was done by Hertz. We turned up at the return desk by mistake but a very helpful lady sorted everything out for us with a smile and no grumbles. Returning the car was very easy, simple and quick. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by THOMAS BRYAN - 17 November 2019
" Have used Auto Europe a few times and always found to be good and helpful. "
" The first car had a faulty tyre found during the inspection. The car had to be replaced. The second car had damage that had not been previously reported. Had we not spotted this we would have probably been held liable. Other than those issues everything else was good. You just have to be careful. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by JOHN - 15 November 2019
" excellent "
" excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by LESLIE - 12 November 2019
" All found good service "
" Nice newish car and suited our needs exactly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RICHARD - 12 November 2019
" Easy to use and would use again. "
" Mini bus pick up area needs to be signposted, but otherwise all was reasonably okay. Would use again. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ANTHONY - 04 November 2019
" All very easy "
" Good selection of cars, good service and good prices "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JAMES - 29 October 2019
" Generally good "
" Perfectly OK although some damage not noted at contract signing "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by ENRIQUE - 27 October 2019
" Quick "
" Quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STUART - 23 October 2019
" Easy to book with and competitive. "
" Relatively quick to pick up the car - some upselling but not pushed when we said no. No long queues for pick up and easy drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DEREK - 22 October 2019
" Better than most. "
" Worth paying more for Avis better service. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by MICHAEL - 22 October 2019
" No issues - all worked well and there was good value too. "
" All great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by TRACY - 21 October 2019
" Picked up promptly on arrival and driven the two minute distance away from airport to collect car. More convenient than picking up car at airport and struggling to leave multi storey car park. "
" Excellent service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ABDELAZIZ - 19 October 2019
" Excellent price excellent customer service excellent booking and safe. Thank you "
" Excellent customer service and friendly customer...very nice friendly professional people "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by BARRY - 19 October 2019
" Overall very good. "
" Overall a very positive experience with Sixt. The only negative aspect was the location of the pick up desk in the car park. It was quite a significant walk from the Sixt desk in the terminal to the pick up office in the car park. I have minor mobility difficulties so found the walk challenging. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by WILIAM - 18 October 2019
" great company to deal with "
" had no problems with this company "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 18 October 2019
" We have used your company on previous occasions and as long as we continue to get a rental at a good price and good customer service we will continue to book with you "
" Very Satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PETER - 17 October 2019
" A good experience at a reasonable rate. "
" The Staff in the Enterprise office at the train station in Malaga were great and made the whole experience of hiring and returning the car stress free from beginning to end and are to be congratulated. Thank you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ERNEST - 15 October 2019
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALAN - 15 October 2019
" I would definitely book again "
" Nicely presented car no hassle collecting or returning "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEPHANIE - 11 October 2019
" Excellent service as always "
" Excellent service as always. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 08 October 2019
" From booking the car at home to collecting it at Malaga and returning ghe car at Malaga airport was hassle free. "
" The whole experience was very quick and very professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JULIE - 08 October 2019
" Very easy and great service on pick up and return. "
" Very easy and great service on pick up and return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 08 October 2019
" Friendly efficient staff with good language skills - no hard sell. "
" Bit of a walk from Arrivals hall but all under cover and well signposted "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARTIN - 06 October 2019
" Very user friendly "
" Good value, nearly new car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 04 October 2019
" Would reccomend "
" good value, easy booking, good car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROBERT - 02 October 2019
" No problems - very good "
" Very good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by CARL - 01 October 2019
" I definitely will be using Auto Europe in the future. Price and service is outstanding. Total peace of mind. Thank You "
" Car was clean and tidy but vastly underpowered. Staff were extremely helpful and polite. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by ANTHONY - 01 October 2019
" Efficient, good price, good cancellation arrangements "
" Good price, excellent car, efficient service, no hidden costs. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by FRANCIS - 30 September 2019
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALEXANDER - 29 September 2019
" All was fine, no problems of any kind "
" No problems. Counter staff very efficient, no hassles at all. Return was easy and quick. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by MIGUEL - 29 September 2019
" Ok "
" Ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DOMENICO - 28 September 2019
" All good, nice car ,very good condition "
" Everithing was good , the car was not the one I was expecting but anyway was very nice , tidy and clean, and also the staff was very friendly . "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by DAVID - 27 September 2019
" Good efficient service with excellent price. "
" Already done "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RUSSELL - 25 September 2019
" Staff were very good "
" Car was very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARK - 21 September 2019
" Easy to book "
" Great car, quick procédure with Pick jó and dropboff too "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JULIE - 17 September 2019
" Easy to compare "
" Great- the guy at pick up even recommended a good restaurant. He persuaded me to upgrade the car and this turned out to be a v good recommendation because the hills were v steep and it enabled us to be confident to get out and about more away from Granada. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEPHANIE - 17 September 2019
" Excellent service as always. Highly recommend. For a budget service they are very good indeed. "
" All great except for the waiting time at pick up. It's much better now that there is a ticket system but as not all desks were staffed there was still a lengthy wait. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RADEK - 17 September 2019
" Always very good prices, very good experience. "
" Slow pick up, but the rest very good!! "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARK - 16 September 2019
" Always book through Autoeurope and now take their all inclusive insurance, only had to claim once and went smoothly. "
" What a brilliant local business, no hard sell, efficiently run, great value, possibly the best rental experience I've ever had. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DAVID - 15 September 2019
" Good value. Efficient system "
" Very close to the airport. Staff spoke excellent English "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by KIM - 14 September 2019
" The staff member who dealt with me showed me the car deatails Seat ajustment Lights He made sure i was comfortable with everything before i drove away "
" My overall experience with centauro was fansatic I could not fault anything "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RGRANT - 14 September 2019
" I have used auto europe several times and find the website and voucher easy to understand. I always go for zero excess to save any problems. "
" Good efficient and polite counter staff. Had to wait about 10 minutes for the car but I landed 20 minutes early. Not trying to push all other products like some companies. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by PAUL - 10 September 2019
" I would only use Auto Europe because they provide an excellent, friendly and easy to understand service on their website. "
" Excellent, friendly service from Avis at their Malaga Railway Station office. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALISON - 09 September 2019
" The only criticism was the wait we had at the airport to pick the car up. Once we got to the counter the staff were efficient and quick, but we did have to wait about half an hour. The drop off was really fast though. No real complaints. "
" Car was great, clean and efficient and good on fuel. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PENELOPE - 07 September 2019
" All round great experience "
" Brilliant staff, car was great. No hassle what so ever . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DAVID - 07 September 2019
" Very well prepared card and very pleasant staff "
" Well presented cars and very pleasant staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JOHN - 04 September 2019
" Good range of cars on offer at reasonable prices and easy to book "
" Very little delay in picking up car and no pressure to buy excess cover. Car was as ordered but rather a lot of dents and scratches. Smooth handover upon returning car "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 5
MALAGA, ES - Reviewed by DANIEL - 03 September 2019
" Good quality, good price and reliable. Very easy at collection and pick up. "
" Good quality, good price and reliable. Very easy at collection and pick up. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JOHN - 02 September 2019
" Great car and great customer experience. Only improvement could have been the airport pick, as we did have a longer than expected wait. "
" Great car and great customer experience. Only improvement could have been the airport pick, as we did have a longer than expected wait. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ARYEH - 01 September 2019
" none "
MALAGA, ES - Reviewed by ANTHONY - 01 September 2019
" Easy "
" A very efficient locally run company with an excellent choice of vehicles "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by SIMON - 01 September 2019
" Mostly good. "
" Confusing return signposts at Malaga. "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 3 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by MICHAEL - 31 August 2019
" Really good "
" Checkin was with Hertz, virtually brand new car, drop off quick, perfect rental really "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by TIMOTHY - 30 August 2019
" Very good value and excellent service "
" Probably the best car hire experience I have had at Malaga airport in the 20 years I have been hiring cars from there. The Firefly customer assistant Tania was outstanding despite it being 1145pm and very busy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARK - 25 August 2019
" Very easy experience "
" Very easy experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ANDREW JOHN - 19 August 2019
" No problems "
" No issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by TREVOR - 16 August 2019
" Lower prices means more business against compertitors "
" Yellow light in dashboard keep showing during driving.. "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by PHILIPPA - 14 August 2019
" Great service from Auto Europe and Europcar "
" Great service from Auto Europe and Europcar "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RICHARD - 09 August 2019
" Excellent service and great price!! "
" All went well from the car collection through to drop off. Customer service was excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ANNE - 07 August 2019
" Efficient friendly service "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by REMO - 06 August 2019
" Good overall service. Near airport and have used them on many occasions "
" Fast efficient service "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by MICHAEL - 01 August 2019
" Very happy with Record Go "
" I only ever use Record Go these days, the staff are very friendly, and there's no pressure to buy the extra insurances "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by FERNANDO - 26 July 2019
" Perfect. "
" Second time with them really happy all around "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ANDREW - 25 July 2019
" all done well. cancelled and rebooked at cheaper price with you no hassle "
" excellent car at a very cheap price. outstanding help from centauro as i was nt feeling well at pick up. used them a lot. highly recommended. no pressure selling, money returned quickly for petrol etc. ALL good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JONATHAN - 17 July 2019
" Great "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by KEVIN - 15 July 2019
" Everything made easy from booking to drop off "
" Very friendly staff who made everything easy after our flight "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by WILLIAM - 15 July 2019
" Found Auto Europe very helpful with booking information. Firefly staff much more pleasant and helpful than last time "
" Very pleasant reception at pickup and also at return. No high pressure to take their insurance "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by RICHARD - 15 July 2019
" All good - will definitely use again. "
" Easy pick up, polite staff and a brand new car! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RAYMOND - 02 July 2019
" Staff great pleasure to hire with Record would recommend to everybody to use them "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RAYMOND - 02 July 2019
" Everything was great a pleasure to use Record all staff were friendly and helpful. 10 out of 10. "
" First class "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROBERT - 25 June 2019
" Very good "
" Very pleased with Wiber from front office, return office and transfer personnel. Should be up with the big rental companies "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DOUGLAS - 24 June 2019
" Easy to use and good staff "
" On arrival the handover was quick and pain free and on the return it was just as quick. Staff were good and very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
MALAGA, ES - Reviewed by MARK - 22 June 2019
" Smooth experience and would definitely recommend "
" Great deal great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PAUL - 22 June 2019
" Happy with service. "
" All very easy - pick up & drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEPHEN - 21 June 2019
" Good efficient service at a very competitive price. I will certainly use Record again. "
" Good efficient service at a very competitive price. I will certainly use Record again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DAVID - 18 June 2019
" vary good "
" except for the wait at the airport to be picked up everything was very good car,staff etc "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by DAVID - 11 June 2019
" Good experience "
" Niza cars have always provided consistently high service, good cars, as advertised and little hard-sell on the insurance extras. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CHRISTOPHER - 03 June 2019
" Auto Europe does what it says on the label - full marks for efficiency and price "
" Once again, ticked all the boxes, no problems, excellent vehicle, very helpful and courteous staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARC - 03 June 2019
" Easy to book and I especially like the option to revise my booking, e.g. to get a better deal, to change the car or the hire company. "
" Generally excellent, there was just a bit of a delay when picking up the car dues to the number of people queueing and some issues with the computer system they used. Other than that brilliant. I particularly liked their policy of ignoring marks/scratches smaller than 4 cm which makes the return of the car totally relaxing. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROBERT - 02 June 2019
" Booked easily and received excellent car "
" Really excellent car and service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by TARESH - 01 June 2019
" all good "
" all good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PAUL - 29 May 2019
" very good "
" No fuss, great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by BURNETT - 17 May 2019
" We'll definitely use Centauro again when travelling in Europe. "
" The instructions for pickup and dropoff were very accurate. We had a wonderful trip in a Ford Focus with onboard Gps. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARTIN - 07 May 2019
" Overall a good experience "
" Apart from having to wait 1 hour plus to pick up the car the service was excellent. Very polite staff at point of pick up and point of drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALAN - 06 May 2019
" Excellent service "
" New car and no problem with hand over "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by VERONICA - 06 May 2019
" I always rent my cars from auto europe only had one bad experience so far in Portugal "
" Very friendly staff...nice car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by FARHAD - 04 May 2019
" Checking in process was a little time consuming while waiting your turn...but the process itself was simple and the staff was friendly and efficient. "
" Simple process. Friendly and simple return and check in process. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by GRAHAM - 02 May 2019
" All good "
" No problems and a free second driver was why we chose your site "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by IAN - 28 April 2019
" Best online price for cars. "
" straight forward hire process at the airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 27 April 2019
" Nice and easy "
" Staff always nice and friendly, with no pressure to buy the extra insurance. I hire cars in Spain a lot and only ever use Record Go these days. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by ALAN - 24 April 2019
" We continue to use Auto Europe. Generally we opt for the big hire companies or their offspring brands and the arrangements through Auto Europe have always worked smoothly. "
" Very efficient processes for collection and drop off. Advantageous that the depot is located off airport once you know where it is and the shuttle bus service is very efficient. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by IAIN - 14 April 2019
" Competitive prices and clear on what is and is not included. "
" Straightforward rental. No complaints. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JAMES - 02 April 2019
" Great holiday, very relaxing "
" Very good service x Slow start in picking up the keys but after such a great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by EDWARD - 01 April 2019
" Great value for money service and condition of car both exellent "
" Staff very good, no problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by GRANT - 01 April 2019
" As above "
" Was really easy to collect and drop off car, I would have liked a member of staff to walk round the vehicle to chef it with me at both, that aside, no problems "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by NOEL - 27 March 2019
" Very easy to find the best deal. "
" All went very smoothly. Vehicle was in excellent condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DANIEL - 15 March 2019
" Great prices "
" Always very good to me, used them at least 5 times. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROSEMARY - 14 March 2019
" Great! "
" Absolutely went without a hitch. Great reception staff and didn't have to wait long to be seen. New ticket system in place which helps to speed things up. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DAVID - 03 March 2019
" Great service. "
" Great service, friendly and not aggressive (unlike many other companies which try to force costly extras onto you). "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DANIEL - 26 February 2019
" Again, all good. "
" All good. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 6
MALAGA, ES - Reviewed by MIKE - 21 February 2019
" Good website. Easy to book and good deals. "
" Good quality car, though a number of small scrapes, as you might expect. Took some time to find minibus at Malaga airport. Efficient service. Detailed inspection of car on return, although already a lot of marks on it - got impression they were looking for excuse to charge damages, but ok in the end. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by STEPHEN - 21 February 2019
" good "
" very good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CHARLES - 17 February 2019
" very good value "
" good value but a little pressurised aboiut their insurance "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by OSBORNE PHILIP - 15 February 2019
" Very easy with no hassle "
" All good, no hassle "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by JEFFERY - 14 February 2019
" I would recommend this company to anyone "
" Very Good no fuss "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARK - 14 February 2019
" Great experience to use your car in Spain the roads are amazing and the plan to get back to the airport drop off was so easy thank you "
" Very warm and welcoming staff , we found the pickup a little stressed but the drop off was so easy and straight forward. We will be using you in any country that we visit and can't thank you all enough. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by OWEN - 08 February 2019
" see above "
" The Opel Corsa had just 1700km on clock when I collected the car at Malaga Airport. It ran faultlessly and the staff I dealt with were efficient and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEPHANIE - 30 January 2019
" Have used auto Europe and record for many years now always cheap And reliable. "
" Usually a very good experience. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by STEWART - 30 January 2019
" Would recommend this company to anyone "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DAVID - 30 January 2019
" I have used Auto Europe for several years and always found them an excellent company to deal with. "
" There was a problem with the car that we had been allocated. The company exchanged it for one with a higher spec without any problem. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARTYN - 28 January 2019
" Would not consider using anyone else. "
" As always reliable prompt trustworthy and quality all round excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by HENDRIK - 27 January 2019
" Overall a good service at a fair price "
" Overall good service at a fair price "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by SUSAN - 26 January 2019
" I would use internet or Europe Car and recommend the company "
" This is the 2 or 3rd time I have used internet because it is very hassle free & straight forward. You provide a good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEVEN - 26 January 2019
" All went well. "
" All good - no problems as normal. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by DAVID - 26 January 2019
" next time I'm in Malaga I'll be using you again. Thank you "
" great staff- great car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CHRISTOPHER - 25 January 2019
" Very clear site, no surprises on collecting the car. "
" Only disappointment is that they automatically added the full insurance which I had not requested and I had to query this and have the charges removed. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PATRICK - 24 January 2019
" Great service from start to finish and great price overall "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JULIE - 24 January 2019
" Very good service. Very happy customer. "
" Very good service all round. Staff friendly and helpful. Got an upgrade on the car as they didn't have a small car to rent to us. Didn't realise on the details that we had a 0 excess so had booked one independently but got a refund on it as it wasn't necessary. Not sure if this is a new thing as we have had a waiver excess in the past. Overall very very happy and would use your service and firefly again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CHRISTOPHER - 24 January 2019
" Hassle free. Very good prices. "
" I have hired with Niza for several years and found them really good. But some of their staff are now pushing their CDW waiver very hard and very rudely (telling me that they don't want my business) so I am now having second thoughts. And the cars on both my most recent rents have had small problems: insufficient oil in one, and wax not washed off the car (so can't see through windows) in the other. Standards are slipping. "
Overall Value: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by TERRY - 24 January 2019
" Always First Class "
" Excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 19 January 2019
" Simple to book and expedite "
" No major complaints other than that the car had quite a few chips. Recess of pick up and drop off were fine "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 6
MALAGA, ES - Reviewed by MICHAEL - 19 January 2019
" first class "
" first class from pick up at the airport to drop off back at the airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALAN - 16 January 2019
" Good service overall and the car performed very well. There was a slight delay on returning the car but we had allowed adequate time for this "
" Generally a good service but there were slight delays on return "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by PETER - 13 January 2019
" Stress free Professional service "
" Good and pleasant service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by JONATHAN - 12 January 2019
" all fine and fair price. "
" all fine, just need better signage when returning vehicle as slightly confusing to drop off area. but good value will use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROBERT - 12 January 2019
" The car we were provided with was as we expected. "
" Staff were very helpful and the pick-up / check-out process was very quick and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by KENNETH - 10 January 2019
" Very easy collection and return "
" Efficient and competitively priced "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by PETER - 10 January 2019
" straightforward process with friendly staff "
" Quick and easy pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALAN - 10 January 2019
" I will not hire from firefly again. Slightly higher price for better service. "
" The reservation was for a compact car. I was supplied with a VW Caddy which I would describe as a van. Van was full of dents and scratches and had not been cleaned inside. over 2 hours wait at desk for car. "
Overall Value: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 2
MALAGA, ES - Reviewed by JASON - 09 January 2019
" Autoeurope is easy to use but Interrent has let us down "
" Picked up car which had lots of external damage that wasn't marked on the sheet A advisor was told who changed the sheet and we took photos We have then returned to a acharge for damage on the door which was already there "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
MALAGA, ES - Reviewed by STEPHEN - 06 January 2019
" Slow counter service otherwise all fine. "
" Waited 50 mins at desk to get served. "
Overall Value: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by SEAMUS - 05 January 2019
" Performance needs to improve "
" Pre authorisation taken as a full debit on my credit card and in Sterling - when it was refunded it at a different rate leaving me £15 out of pocket! "
Overall Value: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 4 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ZLATKO - 29 December 2018
" Ok "
" Ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JOHN - 16 December 2018
" I find booking with Auto Europe easy but buyer beware regards some of the Companies suggested. "
" Interrent are part of the Goldcar group. Having taken out the extended cover booking I thought I was covered to most things. I knew I had to leave a fuel deposit on credit card which I did. I later found they had taken further costs for an unknown surcharge, a diesel surcharge which I had not requested and a smart return whatever that meant totalling £30.65 which has not been refunded. This is a total rip off. Contracts are not supplied in English so buyer beware at the counter as Staff are clearly under pressure to load extra costs without any explanation whatsoever. "
Overall Value: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JORDAN - 13 December 2018
" Easy to book and very good value for momey "
" Very professional No hidden costs "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEPHEN - 11 December 2018
" All the staff were excellent. "
" Always use enterprise if price is comparable. Very friendly and no hassle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RICHARD - 10 December 2018
" Quick pick up and drop off Efficient staff "
" Cleanliness of windscreen was my only real complaint "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by DANIEL - 07 December 2018
" Overall great "
" I always find Firefly efficent and friendly. I would recommend full insurance it's so much easier as you don't have to worry about anything. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by SCOT - 04 December 2018
" overall we had a very good experience "
" overall we had a very good experience. Only small downside (although not a fault of Maggiore) was that the can pick up points at Malaga airport is quite tricky to find. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 03 December 2018
" will definitely book with Centauro again "
" very happy with Centauro. efficient and friendly pick up and drop off. professional operation. well maintained car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by JAMES - 02 December 2018
" Great! Always a good range of offers with options, eg for excess waivers "
" Friendly, efficient. Car could have been a higher spec - eg engine was quite small for size of car and its lacked power at times. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEVEN - 30 November 2018
" 10 out of 10 "
" probaly the easiest pick up and take back ever "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by SIMON - 30 November 2018
" Auto Europe were brilliant at sorting the issue with another company "
" Staff were brilliant but upon arrival they didn't have the class of car I ordered to be able to supply me with "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 1
MALAGA, ES - Reviewed by PAUL - 28 November 2018
" Will definitely book car hire through AutoEurope and always recommend to friends, but won't use Goldcar or Interrent ever again. "
" Additional charges for airport pick up and "Smart Return" added to credit card without being prior informed, then not paid back, 13.35 euros. Return staff would not talk to me or another customer trying to hand back keys and have car checked for damage (there was none). Had to leave keys in a box without vehicle being checked ok. "
Overall Value: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 1 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by GRAHAME - 27 November 2018
" Overall it was a good, pleasant and problem free experience with Centauro "
" Other than a delay in collection from the airport and taking into account it was the end of the season with regards to vehicle condition everything went smoothly on collection and quickly on the return of the vehicle. Transfer to airport was immediate and very good efficient service provided by a courteous driver "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by MARTIN - 27 November 2018
" Easy to use "
" Good standard and no fuss "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by FABIO - 26 November 2018
" no probs "
" no probs "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by JAMES - 26 November 2018
" From arrival to return the service was efficient and the car was. Very good. "
" I know some people like to take a chance re driving abroad and look for cheap hire costs. You scare others into buying additional cover by quoting a high excess charge - why not offer up front a good price for complete cover. Think this would generate more business for Avis "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CHRISTOPHER - 20 November 2018
" First class company "
" Excellent as always and vehicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JONATHAN - 20 November 2018
" Auto Europe fine as always. "
" Very hard sell on the extras. I hire a lot of cars and it was the worst i've heard.!! They are basically lying to people who are not used to renting to get them to pay the extra insurance. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DORRIEN - 12 November 2018
" We have been using Auto Europe for at least 4 years, only today I have recommended you to a work colleague who is travelling to Spain in the very near future. I especially like the upgraded total insurance cover, this obviously gives peace of mind but it is far cheaper than the additional cover the rental firms try and push on to you at the rental desk "
" We have used Niza for the last 4 years and the quality of their cars for the price is miles better than any other rental firm we have ever used. This time we were upgraded without any sales pressure, to an SUV that was less then 1 year old. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RICHARD - 07 November 2018
" Auto Europe is competitive and I've never had a problem, so I just stick with them. "
" Generally ok. It was difficult to see the Dollar sign at Malaga airport as it was part of the Herts desk and quite small. Drop off at Seville airport added some further anxiety as it wasn't ovious where to hand the keys in. There was onyl a small sign way above eye level that told us to go into the terminal. Because the desk was in the terminal rather than at the drop off point there was no-one to inspect the car - which is always worrying. In the event no extra charges ahve materialised so I guess it was ok. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PETER - 06 November 2018
" Generally very good. "
" Everything was fine but the dropoff was very slow even though I had taken out Interrent insurance. Only one staff member dealing with a number of return cars all at the same time. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by SUSAN - 06 November 2018
" Would use again. "
" Although the exterior of the car left a lot to be desired with so many scrapes and bumps the car was a nice drive and economical on fuel. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
MALAGA, ES - Reviewed by KIM - 05 November 2018
" See comments made in 3 "
" Everything was great other than the 'usual' pressure from the hire car company (Avis/Budget) to buy their insurance! They said 'as always' that I should not have bought your insurance but their's as I would have to pay 1,000 Euros to them following any marks on the car and eventually claim this back off of you! And I had to use 2 credit cards! Very worrying the whole week in case someone scratched or dented the car during our holiday! Feedback on this please? "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JAMES - 05 November 2018
" All round very good "
" Very good, no hard sell for additional insurance, service with a smile "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by ANTONIO - 05 November 2018
" Good location . very swift service. "
" Very nice staff. No hard sell and very friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ANDREW - 05 November 2018
" See above "
" Good service at the desk but was pursuaded to take the additional road service for 50€. However, after I had agreed I was presented with a bill for 80€ - not good! A VAT and administrative charge of 30€. 80€ is not 50€ and had I been advised of the correct amount, I would not have accepted the road side assistance fee, which I believe should be automatically included in the rental price. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by GRAHAM - 02 November 2018
" Truthful & helpful all through the process. "
" Very easy and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by BEN - 01 November 2018
" I hope it is like this every time! "
" All very quick and easy. Staff available and very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by IAN - 30 October 2018
" Had problem with clutch but they speedily sent out a breakdown vehicle and taxi. Fortunately the breakdown driver sorted out problem and showed me how to deal with it if it happened again, which it didn't. Very impressed with service given. "
" Very impressed "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by MARK - 30 October 2018
" 2nd rental via Auto Europe and we will continue to use your service. "
" Efficient staff and pleasant and speedy service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by ELSIE - 28 October 2018
" No problems at all "
" Once you know the system it's simple "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by WILLIAM - 26 October 2018
" OK "
" Good value for money "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by VICTOR - 24 October 2018
" it was easy to book and return the vehicle "
" all went smoothly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALBERT - 24 October 2018
" Located off the airport but super easy to find the mini bus and I was on the road very quickly. Would definitely use again. "
" Fantastic people, very nice service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CHRISTINE - 24 October 2018
" Good, my only concern would be, having driven down to Malaga, in the recent floods, when I arrived at the Niza office, it was closed! "
" I was upgraded to a fantastic Mini Cooper Clubman automatic and it was amazing! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by COLIN - 19 October 2018
" Pick up good Staff good "
" Satisfactory "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by WILLIAM - 17 October 2018
" Overall a pleasant experience "
" A car hire company not based at airport terminal. Pretty seamless experience, had a lovely upgrade to a far superior vehicle without any mentions by the staff. Slight delay in being returned holding deposit. "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by DANUTA - 17 October 2018
" Nothing to blame. Excellent experience. "
" Impressively well organised business at Malaga airport. All worked well. Recommended! "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MATTHEW - 14 October 2018
" Will definitely use them again. "
" Really helpful hire company. No fuss and good value. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PETER - 13 October 2018
" Fantastic customer experience, no issues, hassle free and no hidden extras. "
" Best hire car experience I have had, I've always had attempts of companies attempting to charge extra even when their websites say there will be no further charges. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by BRIAN - 13 October 2018
" Collecting a hire car after a flight can be quite a nightmare - not so with Niza, the courtesy bus arrives promptly and the hire car is ready "
" This is the third time we have used Niza and each time they have been extremely helpful and professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ERIKAS - 13 October 2018
" Everything went smoothly. When my flight was late to depart, AutoEurope were great at phoning up the local desk of the car rental company to ensure they are informed and know I will still be arriving. "
" Very smooth experience. Received a better car than booked initially. No problems with any part of the trip. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARTA - 12 October 2018
" Easy to deal with "
" Very efficient organisation "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by IAIN - 11 October 2018
" Great options/choices "
" Very slow service on collection at airport as one person serving and a queue of 4/5 people plus others arriving. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PHILIP - 09 October 2018
" Very efficient and friendly service and easy to use "
" Fine except when I returned the vehicle. They identified a minute mark on the at the bottom of the rim on the drivers door which they described a s a scratch. I hardly used the vehicle in Nerja and I don't see how I could have caused it. They didn't photo the car when I picked it up and then deducted £105 from my credit card. I think they did this because I refused to pay an exhorbitant 102 euros to take out inclusive insurance when I picked up the car. It is not a mark easily identified from an inspection My friend had a similar experience a few months ago so I now don't trust them. A shame as I have used them for the last 21 years in Malaga. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STUART - 09 October 2018
" AE, never had a problem, simple as that and its been 10 years I think. "
" As ever great value but the staff targets are clearly increasing and their attitude is becoming more and more like Goldcar, you feel embarrassed when you don't upgrade or by the insurance as they never let up. A long queue but that's fair as it was great value. "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by ABDELAZIZ - 07 October 2018
" Autoeurope is the best alwayas i use and i always use autoeurope .good sevice .i tell my customers and friends famillys about autoeurop.excellent services.thankyou. "
" Excellent service.i always trust niza cars.i always recomend to friends and famillys..is the best one hundred percent.i always use niza car.thankyou.ATraidia "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEPHEN - 07 October 2018
" Too long to wait for the car. "
" Everything was fine except the 1hr 15 min wait to collect the car! "
Overall Value: 8 Efficiency of Counter Staff: 4 Expediency of Drop-off: 7 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by JULIAN - 07 October 2018
" see above "
" great with you ,hire company pushed wavier to much "
Overall Value: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 7 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by BRIAN ROBERT - 03 October 2018
" Would definitely recommend "
" Everything was perfect, staff very knowledgeable, car immaculate, very quick at counter. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ADRIAN - 02 October 2018
" I totally recommend autoeurope !!!! Very genuine company !!!! "
" Very honest staff!!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STUART - 02 October 2018
" Altogether a pleasure, which is not what can always be said re car hire! "
" Very polite,helpful staff. Car actually given was much better than anticipated - larger, diesel, automatic. Excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by NICHOLAS - 01 October 2018
" As above "
" Excellent price, excellent staff service from pick up to drop off - no problem with shuttle bus pick up or drop off. Very short queues for the service at pick up or drop -but no long wait as in other airport terminal car rental services - would use Centauro everytime. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by HELEN - 01 October 2018
" Very satisfied "
" I have been using them for years and always very satisfied with the vehicles and customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DAVID - 01 October 2018
" As above "
" quick efficient and pleasant "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by JAMES - 30 September 2018
" Excellent. Would definitely use again "
" Excellent experience all round. We were lucky to revei e an upgrade to a fabulous car. We are now spoilt! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 29 September 2018
" Travelling a lot I have only used Avis in the past. Truthfully, I had never heard of auto Europe until I say your website on Google. "
" Amazing car at an amazing price. Efficient shuttle service to and from the airport. Staff were informative and friendly. A thoroughly excellent car rental experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALEXANDER - 28 September 2018
" Would use again that says it all "
" Fast and efficient device ,good pick service and easy to find on return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ANDREW - 28 September 2018
" I use auto-europe often for holiday car rental because the booking online is easy, documents all in english, with good value insurance inclusion options. "
" very good service, and very good queue management at the late-night rental pickup desk inside the airport, easy route to car in the parking structure too. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROBERT - 28 September 2018
" Very pleasant staff at Maggiore with no pressure to take extras. Very competitive price. Easy to use Auto Europe web site. We have used them for many years. Good all round experience. "
" We actually had the car we ordered not a "similar" one. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CHARLES - 27 September 2018
" ok "
" ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PETER - 21 September 2018
" Straightforward process at a fair price "
" Very smooth process - not too pushy on upselling of extras as some companies do "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 19 September 2018
" As above "
" I generally keep using Record Go due to the above reasons. The counter staff are friendly and are not pushy with the extra insurance (like other companies), the queues have never been bad for me, and the value for money has always been excellent "
Overall Value: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PHILIP - 17 September 2018
" Very good "
" No water fir windscreen and was difficult find drop off came in on bottom floor needed to go up 2 The hangover was excellent on picking up car "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by HELEN - 17 September 2018
" I have used auto Europe many times and always had a good experience. I believe better than friends who have booked directly and the price is often less. I think the rental agencies do not want bad press with a group that provides so much business. "
" When I arrived to pick up the car the type I had reserved was not available so I was given an "upgrade" which turned out to be a huge minivan. the car was fine so given it was 11pm I didn't try to get something smaller. The car was fine but very difficult on the small roads in the village I was staying. I suggest when you order a small car it is not an upgrade just to get a bigger one. "
Overall Value: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 6
MALAGA, ES - Reviewed by ROGER - 16 September 2018
" Easy to book, pick up and drop off. No problems. "
" Great, pick up and drop off quick and efficient. Staff friendly and helpful. Great car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 16 September 2018
" Auto Europe have always given me a very adequate service, "
" I have used Niza for Many, many years and find them to be the most honest of all the car rental organizations. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by BARRY - 14 September 2018
" straight forward booking system "
" The pick-up took for ever: Had to take ticket and queue for an hour to then be given a piece of paper and told to go down to the parking lot and get the keys - where I had to wait in line for another half hour! Crazy "
Overall Value: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by KENNETH - 14 September 2018
" The Autoeurope extra liability insurance is excellent value and highly recommended. The inclusive price I paid was highly competitive. Communication is excellent "
" Waited around 40 minutes at the Record desk and was told the car was new and had no damage. In fact the car was fairly new and had minor damage, so we got it checked over and the damage recorded on a new contract. This took time but Record staff did this happily. I had extra liability insurance purchased through Autoeurope and Record didn't pressure me to buy theirs. Anca from Record was particularly helpful. Returning the car was straightforward and my fuel payment was refunded immediately. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by DEAN - 10 September 2018
" All over an excellent experience. Vehicle was new and clean, staff very friendly and helpful. Baby car seat was a little expensive. "
" Quite a long wait to collect car from desk "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 10 September 2018
" Easy to use "
" Car hard to find, and damged "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by CHRISTINE - 09 September 2018
" Good experience and I always use Niza at Malaga Airport. "
" As always, really quick, efficient and straight forward. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CHRISTOPHER - 05 September 2018
" Would 100% recommend "
" Great Experience overall "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RICHARD - 05 September 2018
" Good prices "
" Good service "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by ANDREW - 03 September 2018
" all good "
" All very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by TANJA - 24 August 2018
" Will book again using autoeurope, great prices and userfriendly website. Better extra coverage prices than with the rental company itself. "
" Everything went very smooth, from pickup till drop-off and swift shuttle service !! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by SUDHIR - 21 August 2018
" No problems good service "
" Good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 21 August 2018
" Very good. "
" Well handled and very easy. No hard sell of extras and a free upgrade. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by SIMON - 19 August 2018
" I use Auto Europe all the time as I have always had good experiences with them. I book long term rentals (one month) when i go to the USA and each time I have had great service. "
" I was impressed with the organised system in use to collect the car. Normally, I dread the waiting line in use by some car hire companies, but Goldcar used a ticketing system which was much better and very efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by NEIL - 15 August 2018
" Everything as expected for a good price "
" No problems, quick pick up and return. Everything as expected "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by SUHAIL - 13 August 2018
" Quick hand over, well explained, great value and excellent condition of the vehicle. Drop off was just as simple and easy as collection. "
" Quick hand over, well explained, great value and excellent condition of the vehicle. Drop off was just as simple and easy as collection. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by GIORGIO - 12 August 2018
" Ok "
" Ok "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by DANIEL - 12 August 2018
" Very good. Would recommend. Vehicle was high spec and new. Drop off was quick and easy. Drop off and courtesy bus staff were very efficient and helpful. "
" Very good, only issue was the delay in picking up as there was only one member of counter staff on which caused a considerable wait "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARY - 11 August 2018
" Brill will use again "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PETER - 08 August 2018
" Great car "
" Only delay was the waiting time for the pickup otherwise fantastic service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JOHN - 02 August 2018
" I will be looking to use Maggiore again when we return to Spain in October. "
" Very efficient service....... exceptionally good value overall. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JOHN - 31 July 2018
" Easy way to compare car hire prices "
" Efficient pick up and drop off, use of photographing existing damage on car a good idea. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by ANDREW - 30 July 2018
" All good thanks "
" Always a good service a shame they are not 24hour? "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by LIUDMILA - 27 July 2018
" Good price and service! "
" Nice polite girl at check-in [Avis Counter] Check-out guy was polite and helpful Money transaction completed efficiently A refreshing experience compared to most others! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by CILLIAN - 24 July 2018
" As expected and returned deposit immediately. Recommended "
" All good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ADELE - 24 July 2018
" Easy, Easy, Easy! "
" Staff were brilliant, car was almost new and in fabulous condition and the price was amazing. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEPHEN - 23 July 2018
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by ASHUTOSH - 22 July 2018
" Easy, Competitive Pricing, Professional. "
" I have been a Record Go customer for quite a few years, we would hire cars in Malaga when we go for photo shoots and filming. Record Go has a fleet of brand new cars with a wide range of automatics (which we prefer) and while offering very competitive prices, are a very professional bunch of people. It has always been a pleasure hiring a Record Go car with no unexpected and unwelcome surprises unlike many other car rental companies at Malaga airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARKL - 21 July 2018
" Easy "
" Very good no issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALEJANDRO - 21 July 2018
" Good service and information. "
" Good price but to pick up the car terrible, long waiting time and very uncomfortable. "
Overall Value: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by FIONA - 21 July 2018
" I will use this company again. "
" The member of staff on the counter was exceptional, she was welcoming, friendly and very professional. She upgraded me to a lovely new car so that I did not have to wait. Fantastic customer service! "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DEREK - 17 July 2018
" Overall excellent service and value for money. "
" Very efficient staff at both collection and return. Will use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALISTAIR - 11 July 2018
" Pleased as car hire in Malaga is usually a chore "
" Excellant "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by GLYNDWR - 08 July 2018
" Good service, no pressure sales or upgrades, good clean car "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PETER - 07 July 2018
" Quick easy and cheap! Excellent value for money, hassle free and efficient. "
" Can't remember the name of the lady who served me but she was very nice, efficient and displayed good product knowledge, seemed like an excellent member of the team! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PETER - 06 July 2018
" Booking process very easy , happy with the service provided. "
" Car hire was Firefly , excellent service , no faults to find with car, service , and staff very friendly , will deffo use Firefly again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PATRICK - 27 June 2018
" All was good. "
" All was good. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by SIMON - 26 June 2018
" will do "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 26 June 2018
" Always use Auto Europe for car hire where possible. "
" Took well over 60 mins with a queuing system and 6 staff on the desk. Then a further 20 mins to hike to car in multi storey airport car park. "
Overall Value: 10 Efficiency of Counter Staff: 3 Expediency of Drop-off: 5 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by ANDREW - 25 June 2018
" As good as usual "
" Excellent customer service both on collection and return. Far superior than my last experience, (with Nisa, which i reported). "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by EILEEN - 22 June 2018
" Quick efficient service Low mileage on car - nice and clean "
" Very good - chap on desk very helpful upon arrival and lass on return desk extremely pleasant and organised Quick efficient service all round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROBERT - 21 June 2018
" All went very smoothly, car very clean, no complaints "
" No problems whatsoever "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROSANNA - 21 June 2018
" I've used autoEurope before and I'm very pleased with the service. I'll continue with it, prices are decent, staff always good and helpful and had no problems with the cars I've used so far. "
" This was my first time using interrent and I was very pleased with it. Staff were good and helpful both when collecting the car and dropping it off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by FRASER - 20 June 2018
" Good "
" Very efficient "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by MALCOLM - 19 June 2018
" Very easy "
" I was delighted - no issues and will use them again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROGER - 19 June 2018
" Good value! "
" Quite busy at check-in but still efficient once served. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by STUART - 19 June 2018
" Have always used Auto Europe; the search is good, the price offered are excellent and so is the service when I've had to speak to the company regarding booking amendments / changes when its not been possible to undertake these changes online. "
" As a regular user of Firefly I have found the majority of experiences have been very good. The last time was fine (although there was a 30 min wait to be served) - and the member of staff who served me was very friendly and professional, especially impressed as it was 12.30 am! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by GRAHAM - 18 June 2018
" Excellent from start to finish "
" Excellent service and value "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEPHEN - 16 June 2018
" Good "
" It was a stress free experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RUPERT - 15 June 2018
" very easy no issues "
" very easy no issues "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DANIEL - 12 June 2018
" Good "
" Very good. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RHYS - 12 June 2018
" well done and thank you "
" very easy transaction "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by NEIL - 10 June 2018
" Definitely will use again. "
" Great service, price and new clean car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARC - 01 June 2018
" Auto Europe offers competitive prices. Strongly recommend to call the hotline as the staff is really helpful and provide excellent recommendations and up-to-date information. "
" Good service, friendly staff, modern rental station, relatively new car in best conditions. Recommendable! "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by LEILA - 19 May 2018
" I often nook through autorent. Always good experience "
" I have used this company before, in Ibiza and Menorca and now in Malaga - always great service! All 3 times i got tge car i had booked. All perfect, nothing to fault. Recommended. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by VERONIQUE - 18 May 2018
" Auto Europe is my go-to European car rental supplier. Love full to full and pricing. "
" Very good overall...but fairly long wait at counter and cld have done with directions to garage. Always friendly and helpful staff. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PETER - 17 May 2018
" The booking process is great and I would recommend you to my friends and family. The cost for the vehicle hire was exceptional. "
" The vehicle condition was not perfect with a dent in the front and a number of paintwork scratches. That said the service at collection was excellent and the interior of the vehicle was spotless so overall Record did a good job. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by JOHN - 17 May 2018
" fab "
" fab "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROB - 17 May 2018
" All OK "
" OK "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by KATHRYN - 16 May 2018
" This company is very efficient. "
" I was given a new car for no extra charge. However when driving in the dark, there was an unusual glare on the windscreen from all bright lights which was very offputting and perhaps it should be checked ou. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by REMIGIUSZ - 15 May 2018
" Very positive. If I have to rent again, I'd use them again. "
" The process went smoothly. No hassle, no problems. New car, clean, economical, everything as promised. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by SZYMON - 15 May 2018
" All went really good. Waiting queue was a bit long though. Also seems fineprint fees in case of damage or accident are hight but I did not experience any of that so in overall really positive "
" I got what I expected from the online offer I purchased. Feels there is too much fine print and administration fees for whatever reason though if anything goes wrong. I got 0eur excess so did not experience conflicts around damage etc. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PATRICK - 14 May 2018
" Auto Europe gives confidence about carhire. Firstly their quality control process for ensuring carhire companies they recommend perform efficiently and secondly that if there is a problem it will be resolved. The freephone number and ease of contacting Auto Europe is reassuring "
" Seemed good value. Good quality vehicle. Check in and drop off process straight forward. No hard sell of extras which can be a feature of hiring a car "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by KEITH - 13 May 2018
" Already passed experience to friends who have booked "
" Very good great staff all went very smoothly.nice vehicles. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARTA - 12 May 2018
" Overall very good. Although there are one or two others that come up on your search cheaper, we tend to stick with Niza. "
" Excellent clean little Polo, no problems encountered. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RICHARD - 12 May 2018
" Worked well as always "
" Inter rent was fine but I didn't like the Fiat Panda car. I found the driving position a little uncomfortable. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by PAUL - 11 May 2018
" Great service "
" Collected and dropped off car with no fuss great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CHRISTOPHER - 27 April 2018
" Best choice and prices for cars. Easy to cancel. "
" I have often hired cars at Malaga Airport and used more than 6 firms over the years. Niza is one of my two favourites. Price is always competitive. It has refreshed its fleet in the last couple of years. And one does not receive too much hassle at check out for not buying their insurance. Deposits have always been returned promptly. And once when I made a mistake (returning the car late) they were very reasonable. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by JAMES - 05 July 2015
" Very pleased - all T's & C's clear at time of booking with not too many permutations .... Will use them again "
" Very satisfied- hassle free pick up and drop off. They also did not try to sell you numerous add ons. They asked but accepted my first polite no. Nice clean trouble free car. Will use them again. "
MALAGA, ES - Reviewed by VANCE - 05 July 2015
" Excellent. Have now used Auto Europe 5 times and have always had a great service. Competitively priced and hassle free. Many thanks once again. "
" Atesa gave the best car rental service I have had so far. Very efficient, polite and helpful, will definately use again when flying to Malaga. Highly recommend compared to other rental companies at Malaga airport, could not fault. "
MALAGA, ES - Reviewed by DAVID - 23 June 2015
" Excellent service "
" Excellent service and value for money "
MALAGA, ES - Reviewed by ALEJANDRO - 20 June 2015
" Very reliable company "
" very reliable company and super friendly staff "
MALAGA, ES - Reviewed by ANDREW - 19 June 2015
" I'm a frequent business traveler via London - Malage and Auto Europe make online searching for vehicles quick and simple.. The price is always reasonable and I have never had a problem with the vehicle hire or hire company. "
" I have used RECORD at Malaga Airport several times during as I'm a frequent business traveler via London - Malaga and Auto Europe make online searching for vehicles quick and simple.. The price is always reasonable and I have never had a problem with the vehicle hire or hire company. RECORD has a new office at the airport which makes collection so simple and the last two times i rented from them (twice in the past 4 weeks) i waited less than five minutes to be served... Previously the waiting time at the old office was much longer but now they have the vehicle collection system and customers service perfect with little waiting around to be served.. RECORD's staff have been very polite and punctual always.... I have NO complaints at all. "
MALAGA, ES - Reviewed by STUART - 18 June 2015
" Good service, helpful staff. The only comment was that I found a cheaper price through Auto Europe for the same hire company, on the same dates and same vehicle class nearer to my holiday. Auto Europe were fine about this and refunded promptly the difference. Had I not done this, the hire would have cost more. "
" Contrary to many adverse comments, the staff were courteous, helpful and dealt with me very promptly both on collection and return of the vehicle. No complaints about the quality of service and I would definitely use again, unlike others in the area! "
MALAGA, ES - Reviewed by PETER - 17 June 2015
" satisfied after refusing first car offered due a badly scrub tyre otherwise things ok "
" check car out before accepting "
MALAGA, ES - Reviewed by ANNE - 12 June 2015
" need more instructions for the people we used off site. "
" They didn't pick us up for ages and then their instructions to get back to them were wrong so drove around for quite a while before we found someone who could tell us were they were. "
MALAGA, ES - Reviewed by REGINALD - 10 June 2015
" Easy to book "
" Very good service, good standard of car "
MALAGA, ES - Reviewed by DAISY - 10 June 2015
" Excellent - hired a car with Atesa (Enterprise) - and they were perfect. Booking process smooth as can be. "
" perfect. "
MALAGA, ES - Reviewed by HAMISH - 03 June 2015
" When we have had a problem you have always been very helpful and sorted them out. No problems on this last hire and I shall use ATESA again. "
" Very helpful and all clients received a free bottle of water on collection of the car. The car was very new and a dream to drive. All staff very helpful on receipt and return of the car. Shall use ATESA again without any hesitation. "
MALAGA, ES - Reviewed by PETER - 19 May 2015
" Excellent service faultless. Customer service were also very helpful and obliging when there was something I was concerned about. "
" Everything was fully explained ,the car provided was excellent could not fault it. "
MALAGA, ES - Reviewed by MARTIN - 19 May 2015
" Polite and helpful. However, of the two agents I spoke to on same day, one clearly knew a lot more and was able to find me a considerably cheaper deal "
" Economical. Vehicles serviceable and quite fit-for-purpose. Staff helpful and polite and efficient. Transfers to and from terminal prompt "
MALAGA, ES - Reviewed by GARY - 18 May 2015
" Excellent and trouble free "
" Nice cars, too long a wait to collect vehicles only two staff members on and 50 minutes wait to be seen with only four customers in front of me "
MALAGA, ES - Reviewed by IAN - 18 May 2015
" Before travelling, as I have my own excess insurance, I checked with you about whether the hire company (Niza) should have blocked the excess deposit on my card or taken and returned it which they did previously. This time they just blocked it which you said is correct but it would help if this could be emphasised to them. "
" The rental process was satisfactory as usual not withstanding the comments above. The cars I have had do seem to be very high mileage. I don't know whether this applies to all their cars and whether this is reflected in their competitive hire charges although so far they have been reliable. "
MALAGA, ES - Reviewed by CHRISTOPHER - 17 May 2015
" Excellent car and service - very good value "
" Pick up and return very easy, trouble free. Car clean and exactly what we ordered "
MALAGA, ES - Reviewed by KIM - 17 May 2015
" WOULD USE FIREFLY AGAIN.I SAW THE QUE FOR GOLDCAR AND SAID NEVER AGAIN .FIREFLY WERE FANTASTIC.GOOD CAR .FUEL POLICY THE BEST AND NO HASSLE OVER THE INSURANCE.AND AUTO EUROPE WERE GREAT TO . "
MALAGA, ES - Reviewed by EDNA - 14 May 2015
" very good service in every way "
" very good service excellent transportation to and from airport. car was new so no problems there Although just for a little peace of mind I would have preferred if someone had checked car before we handed back keys as they do in the U.S. instead of telling us deposit would be removed from credit card after they checked car which was after we were on our return to airport. "
MALAGA, ES - Reviewed by DAVID - 14 May 2015
" Good customer service, knowledgable staff. Will always be my first call for car rental, any where in the world. Well done and thankyou. "
" Excellent, nice low mileage vehicle. No line for collecting my documents. Return procedure excellent. Cannot fault Dollar/Hertz. Will use again. DE. "
MALAGA, ES - Reviewed by IAN - 13 May 2015
" Very clear and transparent. Great value. Complete confidence in the collision damage waiver. "
" No complaints about the vehicle and service in general but they did try to sell me additional breakdown insurance when I collected the vehicle which I felt was a bit sneaky. "
MALAGA, ES - Reviewed by GIRI - 13 May 2015
" Quite efficient. Little more knowledge about the car rentals companies will be useful. "
" Overall OK. However, it was clear the they had not checked that everything was working. In our case the remote lock in thru the key fob was not working. "
MALAGA, ES - Reviewed by DAVID - 11 May 2015
" Easy to use, clear paperwork, clear fuel policy. "
" Excellent value. Located off-airport, but we encountered quick and efficient greeting and courtesy bus pick-up at airport, and then less than 5 minutes drive to depot. Good quality car. Second time we have used Niza, and just as good last time too. Smooth and efficient service throughout. Would definitely choose them again. "
MALAGA, ES - Reviewed by FRANK - 09 May 2015
" Always good service from Auto Europe "
" We always like to use Niza cars, this time we were charged rather a lot fro diesel. "
MALAGA, ES - Reviewed by JOHN - 09 May 2015
" Excellent service. Very good and easy to cancel and re-book when the price drops significantly. "
" They need to be more specific how they can be found. eg. Level minus 1 of the car park at the arrivals end and return to the other end of the same level. It would save a lot of time and frustration! "
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