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MALAGA CAR HIRE REVIEWS
Car hire reviews in Malaga
One of the largest cities in southern Spain, Malaga is a major tourist hub and prime gateway to the sun-soaked region of Andalusia. There's much to see and do in Malaga besides bathing in the warm Mediterranean waters and relaxing on its long, sandy beaches. Built in the 16th century, Malaga Cathedral designed by Pedro de Mena is a landmark building overlooking the Old Town. Another highlight for visitors is the Picasso Museum featuring a sizable collection of works by the city's most famous son. If you have the energy, take a walk up to the Alcazaba to enjoy the views from the walls of the magnificent Moorish castle.
With great prices and the best service since 1954, Auto Europe makes visiting Malaga and exploring Andalusia an easy and seamless experience. No other company offers more pick-up points (over 24,000 in total) in as many different destinations (more than 180), with the widest range of vehicle options available to customers, from a low-cost Mini-category car to something more lavish from our Luxury range. Book the right car for your trip online today in downtown Malaga, at Malaga Train Station or at Malaga Airport with Auto Europe. For extra peace of mind, take a look at the latest car hire reviews in Malaga posted by our many clients below.
AUTO EUROPE MALAGA, SPAIN Car Rental Reviews
Average Rating for Auto Europe Malaga:
MALAGA, ES - Reviewed by PHILIP - 03 April 2022
" Great. Especially the ability to cancel and change. "
" Very smooth experience. Thank you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by THOMAS RORY - 31 March 2022
" Very easy to book highly competitive pricing. Have used Autoeurope before and would have no hesitation in using again "
" Pick up and drop off extremely smooth and efficient. Instructions clear and standard of vehicle very good. Couldnt fault. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ANDREW - 24 March 2022
" Good "
" They asked for an International Driving Permit in addition to my photo card UK licence. I believe this is not the law. Please clarify as I am hiring again in 3 days time. They waived the necessity on this occasion. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by PHILIP - 23 March 2022
" Auto Europe experience was good and it is good that car excess insurance is now offered "
" Most aspects of the car rental were good (or better) and the car was in good condition except after driving only 200 miles the low engine oil level warning light came on and I had to buy oil and top up the level - this shouldn't happen, the oil level should be checked before the car is rented out. "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 3
MALAGA, ES - Reviewed by PAUL - 18 March 2022
" No problems good service and vehicle in good condition. "
" Extra insurance was a bit expensive. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by SAMIULLAH - 13 March 2022
" Great experience all the way. Highly recommended. "
" Everything was great from start to finish. It took a little time to find the location for the shuttle but from that point onwards the experience was great. Staff were excellent and knowledgeable "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CHRIS - 12 March 2022
" nice and easy "
" good as always "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by SIMON - 02 March 2022
" Friendly, efficient and good value. Would recommend. "
" Friendly, efficient and good value. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ELAINE - 28 February 2022
" From initial quote from Auto Europe to returning the car after the completion of the hire everything was very smooth. "
" Not the first time I have used Niza cars and again are more than happy. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by SANDRINE - 24 February 2022
" It was excellent "
" It was extremely smooth, probably one of the best car rental experience I have had. Very efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEVEN - 01 February 2022
" Booking fine. Keen price. Full to full fuel policy which is vital! "
" Been using Goldcar for 16 years (also other rentals at Malaga). Very good this time. Got a free upgrade! Airport very quiet which helped. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DAVID - 30 December 2021
" Flight was delayed so had to pick up car next day. Both Auto Europe and Keddy very accommodating "
" Flight was delayed so had to pick up car next day. Both Auto Europe and Keddy very accommodating "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CRAIG - 24 December 2021
" Good price, no problems. "
" Easy to use, friendly staff, didn't feel pressured into taking any extra insurance and wasn't ripped off on returning the car. Makes a change from most car hire companies these days. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JOHN - 30 November 2021
" The Attendant, Vivean ( hope I got her name correct) was first class and very helpful, polite and courteous. I did not catch the name of the young lady who booked the vehicle back in on return but she was also very polite and courteous. Both a credit to the Hire Company. "
" Excellent service as usual. Simple easy to follow booking in process. Vehicle as always very good standard and immaculate. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by GARETH - 08 November 2021
" Good range of prices/vehicles. Straight forward process and no hassle pick up and drop off "
" Counter staff were unfriendly and although reasonably efficient, terse and not welcoming "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by ANTHONY - 06 November 2021
" Excellent service car very good "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by NICOLAS - 03 November 2021
" Excellent "
" Excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DAVID - 24 October 2021
" Better car than expected. "
" The car hire was on a full to full basis, but on pick up it was provided on return as pick up (3/4 tank) "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by IAN - 24 October 2021
" Easy to book. Prompt service. "
" Very friendly service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by AZIZ - 06 October 2021
" GoldCar service has been just good. "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by IAN - 22 September 2021
" Quick and easy. "
" Staff were helpful and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ZOLTAN - 21 September 2021
" Different type of cars available for online. "
" Cheap cars "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by VERONIQUE - 13 September 2021
" AutoEurope are my go-to car rental people. Reliable - can always get them on the phone. Quality, great pricing and excellent customer service. "
" Very professional, friendly and great fleet of cars. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RICHARD - 13 September 2021
" Have used Auto Europe for years and always found them to be the best value and where comprehensive insurance is not available they have a good cover for the excess, which I have had to use in the past. "
" Good value especially liked the inclusive full insurance, the car was a perfect size and in excellent condition, only challenge was finding the desk as its actually Gold Car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHELLE - 03 August 2021
" Always use Auto Europe as find the most competitive deals "
" Car was in an underground garage about 5 minutes walk away; this was inconvenient with large cases. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
MALAGA, ES - Reviewed by ALEJANDRO - 28 July 2021
" Good experience "
" Very good service and agency "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DONALD - 21 July 2021
" overall very good "
" excellant, but the machine had errors at the time and is rather hard to use if anyway. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by LAURENTIU - 07 July 2021
" super happy with Autoeurope, top class service. "
" i was happy with Budget "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by IAN - 17 November 2020
" Very good "
" Very polite and fast collection and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by TREVOR - 26 October 2020
" All went well "
" All worked very well although I always like to hand the car over be told all is ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by RIYAZ - 16 September 2020
" Car was ready, really happy. "
" Nice and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ELIZABETH - 17 August 2020
" Good comparaison of car hire options, always at a compétitive price. Process efficient and reliable. Telephone good - if required (not on this occasion). "
" Quick efficient collection at Malaga, drop off at La Linea OK (in an underground public parking). Car was old & under-powered, but sufficient for limited use. Air con made a high-pitched noise. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 6
MALAGA, ES - Reviewed by SHARON - 02 August 2020
" I have already recommended to family & friends "
" Best experience ever. So simple and very efficient, staff wonderful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MATTHEW - 15 July 2020
" Easy simple return process. Refund back within a couple of days. Great service. "
" Brand new van supplied. Makes the holiday even better with a nice hire car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by EUGEN - 30 April 2020
" Friendly staff, very efficient. "
" Very pleasant experience overall, apart from the fact that the car was given to me without any engine oil! "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 3
MALAGA, ES - Reviewed by DOUGLAS - 18 April 2020
" Easy to deal with and very helpful. "
" Good drop off and pick up. Was very efficient and Courteous. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by GRAHAM - 23 March 2020
" Excellent Service and only 2 minutes from the airport "
" Excellent Service and only 2 minutes from the Airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARK - 22 March 2020
" Car was fine except for a few minor external scrapes, and the gearbox wasn't great. "
" Everything went smoothly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by MICHAEL - 21 March 2020
" Good "
" Efficient and friendly "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICAH - 19 March 2020
" Great service, even in the midst of a pandemic in the country of Spain. "
" Great service would recommend! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by LINDA - 17 March 2020
" Good service and not as expensive as some "
" They're brilliant if you get full excess and they give u a free extra driver "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALAN - 14 March 2020
" Quick pick up and drop off service and friendly staff. "
" Everything went very smoothly. No queue at pick up or drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by AZIZ - 12 March 2020
" Very comfortable "
" It's amazing, no stress at all. Everything was smooth in the car hire process. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by EILEEN - 12 February 2020
" Efficient friendly staff "
" An excellent service. Immaculate car and no pressure to buy any additional packages. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DEAN - 10 February 2020
" as above "
" we arrived very late to pick up the car but were offered a larger car for no addiitonal exense - great! my only quibble is I left my glasses in the car and when we went to the office a few days later to ask if they had been handed in was told that they woudl have been thrown away as they would have had no value ( as they were £300 glasses that was a shame - I had tried to call immediately after I noticed they werent in my handbag but could not get through to the office) but this was my own fault for not checking thoroughly I had not left anything behind. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MALCOLM - 05 February 2020
" Will book with Europcar again. Very organised collection and delivery and no 'hassle' "
" It was great to have a representative at the desk in Spain who was courteus and did not try to coerce us into buying additional insurance. Also pleased that unlike some cars from other rental agencies the vehicle did not smell of cigarette smoke and there was a polite notice in the car asking customers not to smoke. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by LEIGHTON - 14 January 2020
" All round service was as expected and required. Absolutely no issues. "
" Points 1 and 2 say it all - excellent service all round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by FABIO - 09 January 2020
" Easy, efficient and professional "
" Best rental care I have found so far. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by KARL - 06 January 2020
" Very pleasant "
" Very easy rental and no one tried to rip me off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DAVID - 05 January 2020
" Would use you again. "
" Very positive experience using firefly and car was in good condition and very clean. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MATTHEW - 26 December 2019
" Very good "
" Very impressed with Key n go after initial issues with submitting documents online. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by PHILIP - 15 December 2019
" good "
" no issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by HUGH - 07 December 2019
" Excellent trouble-free car hire experience from Niza, and always use AutoEurope as a price comparison site. "
" Very efficient hire experience from Niza agents, car spotless with any small scratches noted on the hire agreement. Good experience with Niza, if the price is right from AutoEurope I will be happy to use Niza again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROBERT - 05 December 2019
" Simple straight forward booking process with excellent rates. A professional compsny to deal with. "
" Hassle free experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by LYNNE - 27 November 2019
" Couldn't fault the service very quick, efficient and friendly staff "
" Staff were really good as always condition of car was good however car itself was awful. I was given a Fiat cubo which is not comparable with VW polo not at all a holiday vehicle. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JOHN - 23 November 2019
" Very Good; have already recommended you to a friend! "
" Excellent Car and superb value for money "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by BARRY - 22 November 2019
" Very easy to book. Courtesy/info email just before travel. Very efficient. "
" Everything was done by Hertz. We turned up at the return desk by mistake but a very helpful lady sorted everything out for us with a smile and no grumbles. Returning the car was very easy, simple and quick. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by THOMAS BRYAN - 17 November 2019
" Have used Auto Europe a few times and always found to be good and helpful. "
" The first car had a faulty tyre found during the inspection. The car had to be replaced. The second car had damage that had not been previously reported. Had we not spotted this we would have probably been held liable. Other than those issues everything else was good. You just have to be careful. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by JOHN - 15 November 2019
" excellent "
" excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by LESLIE - 12 November 2019
" All found good service "
" Nice newish car and suited our needs exactly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RICHARD - 12 November 2019
" Easy to use and would use again. "
" Mini bus pick up area needs to be signposted, but otherwise all was reasonably okay. Would use again. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ANTHONY - 04 November 2019
" All very easy "
" Good selection of cars, good service and good prices "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JAMES - 29 October 2019
" Generally good "
" Perfectly OK although some damage not noted at contract signing "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by ENRIQUE - 27 October 2019
" Quick "
" Quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STUART - 23 October 2019
" Easy to book with and competitive. "
" Relatively quick to pick up the car - some upselling but not pushed when we said no. No long queues for pick up and easy drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DEREK - 22 October 2019
" Better than most. "
" Worth paying more for Avis better service. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by MICHAEL - 22 October 2019
" No issues - all worked well and there was good value too. "
" All great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by TRACY - 21 October 2019
" Picked up promptly on arrival and driven the two minute distance away from airport to collect car. More convenient than picking up car at airport and struggling to leave multi storey car park. "
" Excellent service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ABDELAZIZ - 19 October 2019
" Excellent price excellent customer service excellent booking and safe. Thank you "
" Excellent customer service and friendly customer...very nice friendly professional people "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by BARRY - 19 October 2019
" Overall very good. "
" Overall a very positive experience with Sixt. The only negative aspect was the location of the pick up desk in the car park. It was quite a significant walk from the Sixt desk in the terminal to the pick up office in the car park. I have minor mobility difficulties so found the walk challenging. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by WILIAM - 18 October 2019
" great company to deal with "
" had no problems with this company "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 18 October 2019
" We have used your company on previous occasions and as long as we continue to get a rental at a good price and good customer service we will continue to book with you "
" Very Satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PETER - 17 October 2019
" A good experience at a reasonable rate. "
" The Staff in the Enterprise office at the train station in Malaga were great and made the whole experience of hiring and returning the car stress free from beginning to end and are to be congratulated. Thank you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ERNEST - 15 October 2019
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALAN - 15 October 2019
" I would definitely book again "
" Nicely presented car no hassle collecting or returning "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEPHANIE - 11 October 2019
" Excellent service as always "
" Excellent service as always. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 08 October 2019
" From booking the car at home to collecting it at Malaga and returning ghe car at Malaga airport was hassle free. "
" The whole experience was very quick and very professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JULIE - 08 October 2019
" Very easy and great service on pick up and return. "
" Very easy and great service on pick up and return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 08 October 2019
" Friendly efficient staff with good language skills - no hard sell. "
" Bit of a walk from Arrivals hall but all under cover and well signposted "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARTIN - 06 October 2019
" Very user friendly "
" Good value, nearly new car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 04 October 2019
" Would reccomend "
" good value, easy booking, good car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROBERT - 02 October 2019
" No problems - very good "
" Very good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by CARL - 01 October 2019
" I definitely will be using Auto Europe in the future. Price and service is outstanding. Total peace of mind. Thank You "
" Car was clean and tidy but vastly underpowered. Staff were extremely helpful and polite. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by ANTHONY - 01 October 2019
" Efficient, good price, good cancellation arrangements "
" Good price, excellent car, efficient service, no hidden costs. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by FRANCIS - 30 September 2019
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALEXANDER - 29 September 2019
" All was fine, no problems of any kind "
" No problems. Counter staff very efficient, no hassles at all. Return was easy and quick. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by MIGUEL - 29 September 2019
" Ok "
" Ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DOMENICO - 28 September 2019
" All good, nice car ,very good condition "
" Everithing was good , the car was not the one I was expecting but anyway was very nice , tidy and clean, and also the staff was very friendly . "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by DAVID - 27 September 2019
" Good efficient service with excellent price. "
" Already done "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RUSSELL - 25 September 2019
" Staff were very good "
" Car was very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARK - 21 September 2019
" Easy to book "
" Great car, quick procédure with Pick jó and dropboff too "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JULIE - 17 September 2019
" Easy to compare "
" Great- the guy at pick up even recommended a good restaurant. He persuaded me to upgrade the car and this turned out to be a v good recommendation because the hills were v steep and it enabled us to be confident to get out and about more away from Granada. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEPHANIE - 17 September 2019
" Excellent service as always. Highly recommend. For a budget service they are very good indeed. "
" All great except for the waiting time at pick up. It's much better now that there is a ticket system but as not all desks were staffed there was still a lengthy wait. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RADEK - 17 September 2019
" Always very good prices, very good experience. "
" Slow pick up, but the rest very good!! "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARK - 16 September 2019
" Always book through Autoeurope and now take their all inclusive insurance, only had to claim once and went smoothly. "
" What a brilliant local business, no hard sell, efficiently run, great value, possibly the best rental experience I've ever had. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DAVID - 15 September 2019
" Good value. Efficient system "
" Very close to the airport. Staff spoke excellent English "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by KIM - 14 September 2019
" The staff member who dealt with me showed me the car deatails Seat ajustment Lights He made sure i was comfortable with everything before i drove away "
" My overall experience with centauro was fansatic I could not fault anything "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RGRANT - 14 September 2019
" I have used auto europe several times and find the website and voucher easy to understand. I always go for zero excess to save any problems. "
" Good efficient and polite counter staff. Had to wait about 10 minutes for the car but I landed 20 minutes early. Not trying to push all other products like some companies. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by PAUL - 10 September 2019
" I would only use Auto Europe because they provide an excellent, friendly and easy to understand service on their website. "
" Excellent, friendly service from Avis at their Malaga Railway Station office. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALISON - 09 September 2019
" The only criticism was the wait we had at the airport to pick the car up. Once we got to the counter the staff were efficient and quick, but we did have to wait about half an hour. The drop off was really fast though. No real complaints. "
" Car was great, clean and efficient and good on fuel. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PENELOPE - 07 September 2019
" All round great experience "
" Brilliant staff, car was great. No hassle what so ever . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DAVID - 07 September 2019
" Very well prepared card and very pleasant staff "
" Well presented cars and very pleasant staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JOHN - 04 September 2019
" Good range of cars on offer at reasonable prices and easy to book "
" Very little delay in picking up car and no pressure to buy excess cover. Car was as ordered but rather a lot of dents and scratches. Smooth handover upon returning car "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 5
MALAGA, ES - Reviewed by DANIEL - 03 September 2019
" Good quality, good price and reliable. Very easy at collection and pick up. "
" Good quality, good price and reliable. Very easy at collection and pick up. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JOHN - 02 September 2019
" Great car and great customer experience. Only improvement could have been the airport pick, as we did have a longer than expected wait. "
" Great car and great customer experience. Only improvement could have been the airport pick, as we did have a longer than expected wait. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ARYEH - 01 September 2019
" none "
MALAGA, ES - Reviewed by ANTHONY - 01 September 2019
" Easy "
" A very efficient locally run company with an excellent choice of vehicles "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by SIMON - 01 September 2019
" Mostly good. "
" Confusing return signposts at Malaga. "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 3 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by MICHAEL - 31 August 2019
" Really good "
" Checkin was with Hertz, virtually brand new car, drop off quick, perfect rental really "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by TIMOTHY - 30 August 2019
" Very good value and excellent service "
" Probably the best car hire experience I have had at Malaga airport in the 20 years I have been hiring cars from there. The Firefly customer assistant Tania was outstanding despite it being 1145pm and very busy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARK - 25 August 2019
" Very easy experience "
" Very easy experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ANDREW JOHN - 19 August 2019
" No problems "
" No issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by TREVOR - 16 August 2019
" Lower prices means more business against compertitors "
" Yellow light in dashboard keep showing during driving.. "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by PHILIPPA - 14 August 2019
" Great service from Auto Europe and Europcar "
" Great service from Auto Europe and Europcar "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RICHARD - 09 August 2019
" Excellent service and great price!! "
" All went well from the car collection through to drop off. Customer service was excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ANNE - 07 August 2019
" Efficient friendly service "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by REMO - 06 August 2019
" Good overall service. Near airport and have used them on many occasions "
" Fast efficient service "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by MICHAEL - 01 August 2019
" Very happy with Record Go "
" I only ever use Record Go these days, the staff are very friendly, and there's no pressure to buy the extra insurances "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by FERNANDO - 26 July 2019
" Perfect. "
" Second time with them really happy all around "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARC - 26 July 2019
" I have always used Auto Europe for our car rental needs and find the whole experience easy and efficient. "
" Record have definitely improved over the years making everything from pick up to return very effortless. Only comment I would add is that the counter staff are very pushy trying to sell add-ons, particularly when you decline 5 or 6 times. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ANDREW - 25 July 2019
" all done well. cancelled and rebooked at cheaper price with you no hassle "
" excellent car at a very cheap price. outstanding help from centauro as i was nt feeling well at pick up. used them a lot. highly recommended. no pressure selling, money returned quickly for petrol etc. ALL good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by WILLIAM - 21 July 2019
" Great value. Other than the short numbers of staff at collection everything was very good. "
" Around a 1 hour wait to collect. "
Overall Value: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by JONATHAN - 17 July 2019
" Great "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by KEVIN - 15 July 2019
" Everything made easy from booking to drop off "
" Very friendly staff who made everything easy after our flight "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by WILLIAM - 15 July 2019
" Found Auto Europe very helpful with booking information. Firefly staff much more pleasant and helpful than last time "
" Very pleasant reception at pickup and also at return. No high pressure to take their insurance "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by RICHARD - 15 July 2019
" All good - will definitely use again. "
" Easy pick up, polite staff and a brand new car! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MALCOLM - 13 July 2019
" Quick and efficient I use them every year for that reason "
" Quick and efficient I use them every year for that reason "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RUPERT J - 11 July 2019
" Good, professional service, nice car and very good value "
" Good, professional service, nice car and very good value "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by WILLIAM - 10 July 2019
" Amazingly helpful - always "
" First time ever I have had no pressure to take their ridiculously expensive insurance "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by MARK - 09 July 2019
" .. happy with over all experience with auto Europe "
" No one was at the airport to greet us . We had to wait 20 minutes and phone autoeurope as cenrauro didn't answer their phones. It was autoeurope that arranged pick up "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by RAYMOND - 02 July 2019
" Staff great pleasure to hire with Record would recommend to everybody to use them "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RAYMOND - 02 July 2019
" Everything was great a pleasure to use Record all staff were friendly and helpful. 10 out of 10. "
" First class "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by HELEN - 01 July 2019
" Overall Auto Europe were very efficient and made sure I knew everything I needed to know. "
" Everything was OK except the hard sell of extras when we picked up the vehicle. We had to emphatically say no several times and the lady was clearly annoyed we hadn't taken anything. "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROBERT - 25 June 2019
" Very good "
" Very pleased with Wiber from front office, return office and transfer personnel. Should be up with the big rental companies "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DOUGLAS - 24 June 2019
" Easy to use and good staff "
" On arrival the handover was quick and pain free and on the return it was just as quick. Staff were good and very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
MALAGA, ES - Reviewed by MARK - 22 June 2019
" Smooth experience and would definitely recommend "
" Great deal great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PAUL - 22 June 2019
" Happy with service. "
" All very easy - pick up & drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEPHEN - 21 June 2019
" Good efficient service at a very competitive price. I will certainly use Record again. "
" Good efficient service at a very competitive price. I will certainly use Record again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DAVID - 18 June 2019
" vary good "
" except for the wait at the airport to be picked up everything was very good car,staff etc "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by JOHN - 18 June 2019
" I have rented via Auto Europe for regular trips to Spain since 2011 and have had a great experience. In about 40 rentals, I had only two issues with the car hire companies and Auto Europe helped me resolve both very promptly. It is very helpful to have the leverage of a large-scale intermediary to sort out local issues when required. "
" I have used Record on many occasions and always had a good experience. As with all the Malaga local hire companies, we are always pushed to take their insurance to cover the excess. For a six day hire, this was quoted as €149, on top of the €66 hire charge. It is obviously a crazy amount for the excess insurance, as it equates to €9,000 per annum. I wish these car hire companies would all just work out sensible and competitive pricing, including insurance, rather than quote very low headline prices and then try to pressure unsure renters into taking overpriced insurance at the time of pickup. We always decline their insurance, as we use icarhireinsurance, so we are being subsidised somewhat by the less frequent and more risk averse/naive renters. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DAVID - 11 June 2019
" Good experience "
" Niza cars have always provided consistently high service, good cars, as advertised and little hard-sell on the insurance extras. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CHRISTOPHER - 03 June 2019
" Auto Europe does what it says on the label - full marks for efficiency and price "
" Once again, ticked all the boxes, no problems, excellent vehicle, very helpful and courteous staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARC - 03 June 2019
" Easy to book and I especially like the option to revise my booking, e.g. to get a better deal, to change the car or the hire company. "
" Generally excellent, there was just a bit of a delay when picking up the car dues to the number of people queueing and some issues with the computer system they used. Other than that brilliant. I particularly liked their policy of ignoring marks/scratches smaller than 4 cm which makes the return of the car totally relaxing. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROBERT - 02 June 2019
" Booked easily and received excellent car "
" Really excellent car and service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by TARESH - 01 June 2019
" all good "
" all good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PAUL - 29 May 2019
" very good "
" No fuss, great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by BURNETT - 17 May 2019
" We'll definitely use Centauro again when travelling in Europe. "
" The instructions for pickup and dropoff were very accurate. We had a wonderful trip in a Ford Focus with onboard Gps. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARTIN - 07 May 2019
" Overall a good experience "
" Apart from having to wait 1 hour plus to pick up the car the service was excellent. Very polite staff at point of pick up and point of drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALAN - 06 May 2019
" Excellent service "
" New car and no problem with hand over "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by VERONICA - 06 May 2019
" I always rent my cars from auto europe only had one bad experience so far in Portugal "
" Very friendly staff...nice car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by FARHAD - 04 May 2019
" Checking in process was a little time consuming while waiting your turn...but the process itself was simple and the staff was friendly and efficient. "
" Simple process. Friendly and simple return and check in process. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by GRAHAM - 02 May 2019
" All good "
" No problems and a free second driver was why we chose your site "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by IAN - 28 April 2019
" Best online price for cars. "
" straight forward hire process at the airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 27 April 2019
" Nice and easy "
" Staff always nice and friendly, with no pressure to buy the extra insurance. I hire cars in Spain a lot and only ever use Record Go these days. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by ALAN - 24 April 2019
" We continue to use Auto Europe. Generally we opt for the big hire companies or their offspring brands and the arrangements through Auto Europe have always worked smoothly. "
" Very efficient processes for collection and drop off. Advantageous that the depot is located off airport once you know where it is and the shuttle bus service is very efficient. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by IAIN - 14 April 2019
" Competitive prices and clear on what is and is not included. "
" Straightforward rental. No complaints. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JAMES - 02 April 2019
" Great holiday, very relaxing "
" Very good service x Slow start in picking up the keys but after such a great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by EDWARD - 01 April 2019
" Great value for money service and condition of car both exellent "
" Staff very good, no problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by GRANT - 01 April 2019
" As above "
" Was really easy to collect and drop off car, I would have liked a member of staff to walk round the vehicle to chef it with me at both, that aside, no problems "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by NOEL - 27 March 2019
" Very easy to find the best deal. "
" All went very smoothly. Vehicle was in excellent condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DANIEL - 15 March 2019
" Great prices "
" Always very good to me, used them at least 5 times. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROSEMARY - 14 March 2019
" Great! "
" Absolutely went without a hitch. Great reception staff and didn't have to wait long to be seen. New ticket system in place which helps to speed things up. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DAVID - 03 March 2019
" Great service. "
" Great service, friendly and not aggressive (unlike many other companies which try to force costly extras onto you). "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DANIEL - 26 February 2019
" Again, all good. "
" All good. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 6
MALAGA, ES - Reviewed by MIKE - 21 February 2019
" Good website. Easy to book and good deals. "
" Good quality car, though a number of small scrapes, as you might expect. Took some time to find minibus at Malaga airport. Efficient service. Detailed inspection of car on return, although already a lot of marks on it - got impression they were looking for excuse to charge damages, but ok in the end. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by STEPHEN - 21 February 2019
" good "
" very good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CHARLES - 17 February 2019
" very good value "
" good value but a little pressurised aboiut their insurance "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by OSBORNE PHILIP - 15 February 2019
" Very easy with no hassle "
" All good, no hassle "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by JEFFERY - 14 February 2019
" I would recommend this company to anyone "
" Very Good no fuss "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARK - 14 February 2019
" Great experience to use your car in Spain the roads are amazing and the plan to get back to the airport drop off was so easy thank you "
" Very warm and welcoming staff , we found the pickup a little stressed but the drop off was so easy and straight forward. We will be using you in any country that we visit and can't thank you all enough. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by OWEN - 08 February 2019
" see above "
" The Opel Corsa had just 1700km on clock when I collected the car at Malaga Airport. It ran faultlessly and the staff I dealt with were efficient and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEPHANIE - 30 January 2019
" Have used auto Europe and record for many years now always cheap And reliable. "
" Usually a very good experience. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by STEWART - 30 January 2019
" Would recommend this company to anyone "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DAVID - 30 January 2019
" I have used Auto Europe for several years and always found them an excellent company to deal with. "
" There was a problem with the car that we had been allocated. The company exchanged it for one with a higher spec without any problem. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARTYN - 28 January 2019
" Would not consider using anyone else. "
" As always reliable prompt trustworthy and quality all round excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by HENDRIK - 27 January 2019
" Overall a good service at a fair price "
" Overall good service at a fair price "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by SUSAN - 26 January 2019
" I would use internet or Europe Car and recommend the company "
" This is the 2 or 3rd time I have used internet because it is very hassle free & straight forward. You provide a good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEVEN - 26 January 2019
" All went well. "
" All good - no problems as normal. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by DAVID - 26 January 2019
" next time I'm in Malaga I'll be using you again. Thank you "
" great staff- great car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CHRISTOPHER - 25 January 2019
" Very clear site, no surprises on collecting the car. "
" Only disappointment is that they automatically added the full insurance which I had not requested and I had to query this and have the charges removed. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PATRICK - 24 January 2019
" Great service from start to finish and great price overall "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JULIE - 24 January 2019
" Very good service. Very happy customer. "
" Very good service all round. Staff friendly and helpful. Got an upgrade on the car as they didn't have a small car to rent to us. Didn't realise on the details that we had a 0 excess so had booked one independently but got a refund on it as it wasn't necessary. Not sure if this is a new thing as we have had a waiver excess in the past. Overall very very happy and would use your service and firefly again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CHRISTOPHER - 24 January 2019
" Hassle free. Very good prices. "
" I have hired with Niza for several years and found them really good. But some of their staff are now pushing their CDW waiver very hard and very rudely (telling me that they don't want my business) so I am now having second thoughts. And the cars on both my most recent rents have had small problems: insufficient oil in one, and wax not washed off the car (so can't see through windows) in the other. Standards are slipping. "
Overall Value: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by TERRY - 24 January 2019
" Always First Class "
" Excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 19 January 2019
" Simple to book and expedite "
" No major complaints other than that the car had quite a few chips. Recess of pick up and drop off were fine "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 6
MALAGA, ES - Reviewed by MICHAEL - 19 January 2019
" first class "
" first class from pick up at the airport to drop off back at the airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALAN - 16 January 2019
" Good service overall and the car performed very well. There was a slight delay on returning the car but we had allowed adequate time for this "
" Generally a good service but there were slight delays on return "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by PETER - 13 January 2019
" Stress free Professional service "
" Good and pleasant service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by JONATHAN - 12 January 2019
" all fine and fair price. "
" all fine, just need better signage when returning vehicle as slightly confusing to drop off area. but good value will use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROBERT - 12 January 2019
" The car we were provided with was as we expected. "
" Staff were very helpful and the pick-up / check-out process was very quick and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by KENNETH - 10 January 2019
" Very easy collection and return "
" Efficient and competitively priced "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by PETER - 10 January 2019
" straightforward process with friendly staff "
" Quick and easy pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALAN - 10 January 2019
" I will not hire from firefly again. Slightly higher price for better service. "
" The reservation was for a compact car. I was supplied with a VW Caddy which I would describe as a van. Van was full of dents and scratches and had not been cleaned inside. over 2 hours wait at desk for car. "
Overall Value: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 2
MALAGA, ES - Reviewed by JASON - 09 January 2019
" Autoeurope is easy to use but Interrent has let us down "
" Picked up car which had lots of external damage that wasn't marked on the sheet A advisor was told who changed the sheet and we took photos We have then returned to a acharge for damage on the door which was already there "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
MALAGA, ES - Reviewed by STEPHEN - 06 January 2019
" Slow counter service otherwise all fine. "
" Waited 50 mins at desk to get served. "
Overall Value: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by SEAMUS - 05 January 2019
" Performance needs to improve "
" Pre authorisation taken as a full debit on my credit card and in Sterling - when it was refunded it at a different rate leaving me £15 out of pocket! "
Overall Value: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 4 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ZLATKO - 29 December 2018
" Ok "
" Ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JOHN - 16 December 2018
" I find booking with Auto Europe easy but buyer beware regards some of the Companies suggested. "
" Interrent are part of the Goldcar group. Having taken out the extended cover booking I thought I was covered to most things. I knew I had to leave a fuel deposit on credit card which I did. I later found they had taken further costs for an unknown surcharge, a diesel surcharge which I had not requested and a smart return whatever that meant totalling £30.65 which has not been refunded. This is a total rip off. Contracts are not supplied in English so buyer beware at the counter as Staff are clearly under pressure to load extra costs without any explanation whatsoever. "
Overall Value: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JORDAN - 13 December 2018
" Easy to book and very good value for momey "
" Very professional No hidden costs "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEPHEN - 11 December 2018
" All the staff were excellent. "
" Always use enterprise if price is comparable. Very friendly and no hassle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RICHARD - 10 December 2018
" Quick pick up and drop off Efficient staff "
" Cleanliness of windscreen was my only real complaint "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by DANIEL - 07 December 2018
" Overall great "
" I always find Firefly efficent and friendly. I would recommend full insurance it's so much easier as you don't have to worry about anything. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by SCOT - 04 December 2018
" overall we had a very good experience "
" overall we had a very good experience. Only small downside (although not a fault of Maggiore) was that the can pick up points at Malaga airport is quite tricky to find. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 03 December 2018
" will definitely book with Centauro again "
" very happy with Centauro. efficient and friendly pick up and drop off. professional operation. well maintained car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by JAMES - 02 December 2018
" Great! Always a good range of offers with options, eg for excess waivers "
" Friendly, efficient. Car could have been a higher spec - eg engine was quite small for size of car and its lacked power at times. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEVEN - 30 November 2018
" 10 out of 10 "
" probaly the easiest pick up and take back ever "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by SIMON - 30 November 2018
" Auto Europe were brilliant at sorting the issue with another company "
" Staff were brilliant but upon arrival they didn't have the class of car I ordered to be able to supply me with "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 1
MALAGA, ES - Reviewed by PAUL - 28 November 2018
" Will definitely book car hire through AutoEurope and always recommend to friends, but won't use Goldcar or Interrent ever again. "
" Additional charges for airport pick up and "Smart Return" added to credit card without being prior informed, then not paid back, 13.35 euros. Return staff would not talk to me or another customer trying to hand back keys and have car checked for damage (there was none). Had to leave keys in a box without vehicle being checked ok. "
Overall Value: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 1 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by GRAHAME - 27 November 2018
" Overall it was a good, pleasant and problem free experience with Centauro "
" Other than a delay in collection from the airport and taking into account it was the end of the season with regards to vehicle condition everything went smoothly on collection and quickly on the return of the vehicle. Transfer to airport was immediate and very good efficient service provided by a courteous driver "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by MARTIN - 27 November 2018
" Easy to use "
" Good standard and no fuss "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by FABIO - 26 November 2018
" no probs "
" no probs "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by JAMES - 26 November 2018
" From arrival to return the service was efficient and the car was. Very good. "
" I know some people like to take a chance re driving abroad and look for cheap hire costs. You scare others into buying additional cover by quoting a high excess charge - why not offer up front a good price for complete cover. Think this would generate more business for Avis "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CHRISTOPHER - 20 November 2018
" First class company "
" Excellent as always and vehicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JONATHAN - 20 November 2018
" Auto Europe fine as always. "
" Very hard sell on the extras. I hire a lot of cars and it was the worst i've heard.!! They are basically lying to people who are not used to renting to get them to pay the extra insurance. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DORRIEN - 12 November 2018
" We have been using Auto Europe for at least 4 years, only today I have recommended you to a work colleague who is travelling to Spain in the very near future. I especially like the upgraded total insurance cover, this obviously gives peace of mind but it is far cheaper than the additional cover the rental firms try and push on to you at the rental desk "
" We have used Niza for the last 4 years and the quality of their cars for the price is miles better than any other rental firm we have ever used. This time we were upgraded without any sales pressure, to an SUV that was less then 1 year old. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RICHARD - 07 November 2018
" Auto Europe is competitive and I've never had a problem, so I just stick with them. "
" Generally ok. It was difficult to see the Dollar sign at Malaga airport as it was part of the Herts desk and quite small. Drop off at Seville airport added some further anxiety as it wasn't ovious where to hand the keys in. There was onyl a small sign way above eye level that told us to go into the terminal. Because the desk was in the terminal rather than at the drop off point there was no-one to inspect the car - which is always worrying. In the event no extra charges ahve materialised so I guess it was ok. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PETER - 06 November 2018
" Generally very good. "
" Everything was fine but the dropoff was very slow even though I had taken out Interrent insurance. Only one staff member dealing with a number of return cars all at the same time. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by SUSAN - 06 November 2018
" Would use again. "
" Although the exterior of the car left a lot to be desired with so many scrapes and bumps the car was a nice drive and economical on fuel. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
MALAGA, ES - Reviewed by KIM - 05 November 2018
" See comments made in 3 "
" Everything was great other than the 'usual' pressure from the hire car company (Avis/Budget) to buy their insurance! They said 'as always' that I should not have bought your insurance but their's as I would have to pay 1,000 Euros to them following any marks on the car and eventually claim this back off of you! And I had to use 2 credit cards! Very worrying the whole week in case someone scratched or dented the car during our holiday! Feedback on this please? "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JAMES - 05 November 2018
" All round very good "
" Very good, no hard sell for additional insurance, service with a smile "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by ANTONIO - 05 November 2018
" Good location . very swift service. "
" Very nice staff. No hard sell and very friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ANDREW - 05 November 2018
" See above "
" Good service at the desk but was pursuaded to take the additional road service for 50€. However, after I had agreed I was presented with a bill for 80€ - not good! A VAT and administrative charge of 30€. 80€ is not 50€ and had I been advised of the correct amount, I would not have accepted the road side assistance fee, which I believe should be automatically included in the rental price. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by GRAHAM - 02 November 2018
" Truthful & helpful all through the process. "
" Very easy and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by BEN - 01 November 2018
" I hope it is like this every time! "
" All very quick and easy. Staff available and very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by IAN - 30 October 2018
" Had problem with clutch but they speedily sent out a breakdown vehicle and taxi. Fortunately the breakdown driver sorted out problem and showed me how to deal with it if it happened again, which it didn't. Very impressed with service given. "
" Very impressed "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by MARK - 30 October 2018
" 2nd rental via Auto Europe and we will continue to use your service. "
" Efficient staff and pleasant and speedy service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by ELSIE - 28 October 2018
" No problems at all "
" Once you know the system it's simple "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by WILLIAM - 26 October 2018
" OK "
" Good value for money "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by VICTOR - 24 October 2018
" it was easy to book and return the vehicle "
" all went smoothly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALBERT - 24 October 2018
" Located off the airport but super easy to find the mini bus and I was on the road very quickly. Would definitely use again. "
" Fantastic people, very nice service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CHRISTINE - 24 October 2018
" Good, my only concern would be, having driven down to Malaga, in the recent floods, when I arrived at the Niza office, it was closed! "
" I was upgraded to a fantastic Mini Cooper Clubman automatic and it was amazing! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by COLIN - 19 October 2018
" Pick up good Staff good "
" Satisfactory "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by WILLIAM - 17 October 2018
" Overall a pleasant experience "
" A car hire company not based at airport terminal. Pretty seamless experience, had a lovely upgrade to a far superior vehicle without any mentions by the staff. Slight delay in being returned holding deposit. "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by DANUTA - 17 October 2018
" Nothing to blame. Excellent experience. "
" Impressively well organised business at Malaga airport. All worked well. Recommended! "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MATTHEW - 14 October 2018
" Will definitely use them again. "
" Really helpful hire company. No fuss and good value. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PETER - 13 October 2018
" Fantastic customer experience, no issues, hassle free and no hidden extras. "
" Best hire car experience I have had, I've always had attempts of companies attempting to charge extra even when their websites say there will be no further charges. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by BRIAN - 13 October 2018
" Collecting a hire car after a flight can be quite a nightmare - not so with Niza, the courtesy bus arrives promptly and the hire car is ready "
" This is the third time we have used Niza and each time they have been extremely helpful and professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ERIKAS - 13 October 2018
" Everything went smoothly. When my flight was late to depart, AutoEurope were great at phoning up the local desk of the car rental company to ensure they are informed and know I will still be arriving. "
" Very smooth experience. Received a better car than booked initially. No problems with any part of the trip. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARTA - 12 October 2018
" Easy to deal with "
" Very efficient organisation "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by IAIN - 11 October 2018
" Great options/choices "
" Very slow service on collection at airport as one person serving and a queue of 4/5 people plus others arriving. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PHILIP - 09 October 2018
" Very efficient and friendly service and easy to use "
" Fine except when I returned the vehicle. They identified a minute mark on the at the bottom of the rim on the drivers door which they described a s a scratch. I hardly used the vehicle in Nerja and I don't see how I could have caused it. They didn't photo the car when I picked it up and then deducted £105 from my credit card. I think they did this because I refused to pay an exhorbitant 102 euros to take out inclusive insurance when I picked up the car. It is not a mark easily identified from an inspection My friend had a similar experience a few months ago so I now don't trust them. A shame as I have used them for the last 21 years in Malaga. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STUART - 09 October 2018
" AE, never had a problem, simple as that and its been 10 years I think. "
" As ever great value but the staff targets are clearly increasing and their attitude is becoming more and more like Goldcar, you feel embarrassed when you don't upgrade or by the insurance as they never let up. A long queue but that's fair as it was great value. "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by ABDELAZIZ - 07 October 2018
" Autoeurope is the best alwayas i use and i always use autoeurope .good sevice .i tell my customers and friends famillys about autoeurop.excellent services.thankyou. "
" Excellent service.i always trust niza cars.i always recomend to friends and famillys..is the best one hundred percent.i always use niza car.thankyou.ATraidia "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEPHEN - 07 October 2018
" Too long to wait for the car. "
" Everything was fine except the 1hr 15 min wait to collect the car! "
Overall Value: 8 Efficiency of Counter Staff: 4 Expediency of Drop-off: 7 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by JULIAN - 07 October 2018
" see above "
" great with you ,hire company pushed wavier to much "
Overall Value: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 7 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by BRIAN ROBERT - 03 October 2018
" Would definitely recommend "
" Everything was perfect, staff very knowledgeable, car immaculate, very quick at counter. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ADRIAN - 02 October 2018
" I totally recommend autoeurope !!!! Very genuine company !!!! "
" Very honest staff!!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STUART - 02 October 2018
" Altogether a pleasure, which is not what can always be said re car hire! "
" Very polite,helpful staff. Car actually given was much better than anticipated - larger, diesel, automatic. Excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by NICHOLAS - 01 October 2018
" As above "
" Excellent price, excellent staff service from pick up to drop off - no problem with shuttle bus pick up or drop off. Very short queues for the service at pick up or drop -but no long wait as in other airport terminal car rental services - would use Centauro everytime. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by HELEN - 01 October 2018
" Very satisfied "
" I have been using them for years and always very satisfied with the vehicles and customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DAVID - 01 October 2018
" As above "
" quick efficient and pleasant "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by JAMES - 30 September 2018
" Excellent. Would definitely use again "
" Excellent experience all round. We were lucky to revei e an upgrade to a fabulous car. We are now spoilt! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 29 September 2018
" Travelling a lot I have only used Avis in the past. Truthfully, I had never heard of auto Europe until I say your website on Google. "
" Amazing car at an amazing price. Efficient shuttle service to and from the airport. Staff were informative and friendly. A thoroughly excellent car rental experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALEXANDER - 28 September 2018
" Would use again that says it all "
" Fast and efficient device ,good pick service and easy to find on return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ANDREW - 28 September 2018
" I use auto-europe often for holiday car rental because the booking online is easy, documents all in english, with good value insurance inclusion options. "
" very good service, and very good queue management at the late-night rental pickup desk inside the airport, easy route to car in the parking structure too. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROBERT - 28 September 2018
" Very pleasant staff at Maggiore with no pressure to take extras. Very competitive price. Easy to use Auto Europe web site. We have used them for many years. Good all round experience. "
" We actually had the car we ordered not a "similar" one. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CHARLES - 27 September 2018
" ok "
" ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PETER - 21 September 2018
" Straightforward process at a fair price "
" Very smooth process - not too pushy on upselling of extras as some companies do "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 19 September 2018
" As above "
" I generally keep using Record Go due to the above reasons. The counter staff are friendly and are not pushy with the extra insurance (like other companies), the queues have never been bad for me, and the value for money has always been excellent "
Overall Value: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PHILIP - 17 September 2018
" Very good "
" No water fir windscreen and was difficult find drop off came in on bottom floor needed to go up 2 The hangover was excellent on picking up car "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by HELEN - 17 September 2018
" I have used auto Europe many times and always had a good experience. I believe better than friends who have booked directly and the price is often less. I think the rental agencies do not want bad press with a group that provides so much business. "
" When I arrived to pick up the car the type I had reserved was not available so I was given an "upgrade" which turned out to be a huge minivan. the car was fine so given it was 11pm I didn't try to get something smaller. The car was fine but very difficult on the small roads in the village I was staying. I suggest when you order a small car it is not an upgrade just to get a bigger one. "
Overall Value: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 6
MALAGA, ES - Reviewed by ROGER - 16 September 2018
" Easy to book, pick up and drop off. No problems. "
" Great, pick up and drop off quick and efficient. Staff friendly and helpful. Great car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 16 September 2018
" Auto Europe have always given me a very adequate service, "
" I have used Niza for Many, many years and find them to be the most honest of all the car rental organizations. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by BARRY - 14 September 2018
" straight forward booking system "
" The pick-up took for ever: Had to take ticket and queue for an hour to then be given a piece of paper and told to go down to the parking lot and get the keys - where I had to wait in line for another half hour! Crazy "
Overall Value: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by KENNETH - 14 September 2018
" The Autoeurope extra liability insurance is excellent value and highly recommended. The inclusive price I paid was highly competitive. Communication is excellent "
" Waited around 40 minutes at the Record desk and was told the car was new and had no damage. In fact the car was fairly new and had minor damage, so we got it checked over and the damage recorded on a new contract. This took time but Record staff did this happily. I had extra liability insurance purchased through Autoeurope and Record didn't pressure me to buy theirs. Anca from Record was particularly helpful. Returning the car was straightforward and my fuel payment was refunded immediately. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by DEAN - 10 September 2018
" All over an excellent experience. Vehicle was new and clean, staff very friendly and helpful. Baby car seat was a little expensive. "
" Quite a long wait to collect car from desk "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 10 September 2018
" Easy to use "
" Car hard to find, and damged "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by CHRISTINE - 09 September 2018
" Good experience and I always use Niza at Malaga Airport. "
" As always, really quick, efficient and straight forward. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CHRISTOPHER - 05 September 2018
" Would 100% recommend "
" Great Experience overall "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RICHARD - 05 September 2018
" Good prices "
" Good service "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by ANDREW - 03 September 2018
" all good "
" All very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by TANJA - 24 August 2018
" Will book again using autoeurope, great prices and userfriendly website. Better extra coverage prices than with the rental company itself. "
" Everything went very smooth, from pickup till drop-off and swift shuttle service !! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by SUDHIR - 21 August 2018
" No problems good service "
" Good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 21 August 2018
" Very good. "
" Well handled and very easy. No hard sell of extras and a free upgrade. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by SIMON - 19 August 2018
" I use Auto Europe all the time as I have always had good experiences with them. I book long term rentals (one month) when i go to the USA and each time I have had great service. "
" I was impressed with the organised system in use to collect the car. Normally, I dread the waiting line in use by some car hire companies, but Goldcar used a ticketing system which was much better and very efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by NEIL - 15 August 2018
" Everything as expected for a good price "
" No problems, quick pick up and return. Everything as expected "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by SUHAIL - 13 August 2018
" Quick hand over, well explained, great value and excellent condition of the vehicle. Drop off was just as simple and easy as collection. "
" Quick hand over, well explained, great value and excellent condition of the vehicle. Drop off was just as simple and easy as collection. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by GIORGIO - 12 August 2018
" Ok "
" Ok "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by DANIEL - 12 August 2018
" Very good. Would recommend. Vehicle was high spec and new. Drop off was quick and easy. Drop off and courtesy bus staff were very efficient and helpful. "
" Very good, only issue was the delay in picking up as there was only one member of counter staff on which caused a considerable wait "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARY - 11 August 2018
" Brill will use again "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PETER - 08 August 2018
" Great car "
" Only delay was the waiting time for the pickup otherwise fantastic service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JOHN - 02 August 2018
" I will be looking to use Maggiore again when we return to Spain in October. "
" Very efficient service....... exceptionally good value overall. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by JOHN - 31 July 2018
" Easy way to compare car hire prices "
" Efficient pick up and drop off, use of photographing existing damage on car a good idea. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by ANDREW - 30 July 2018
" All good thanks "
" Always a good service a shame they are not 24hour? "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by LIUDMILA - 27 July 2018
" Good price and service! "
" Nice polite girl at check-in [Avis Counter] Check-out guy was polite and helpful Money transaction completed efficiently A refreshing experience compared to most others! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by CILLIAN - 24 July 2018
" As expected and returned deposit immediately. Recommended "
" All good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ADELE - 24 July 2018
" Easy, Easy, Easy! "
" Staff were brilliant, car was almost new and in fabulous condition and the price was amazing. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEPHEN - 23 July 2018
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by ASHUTOSH - 22 July 2018
" Easy, Competitive Pricing, Professional. "
" I have been a Record Go customer for quite a few years, we would hire cars in Malaga when we go for photo shoots and filming. Record Go has a fleet of brand new cars with a wide range of automatics (which we prefer) and while offering very competitive prices, are a very professional bunch of people. It has always been a pleasure hiring a Record Go car with no unexpected and unwelcome surprises unlike many other car rental companies at Malaga airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARKL - 21 July 2018
" Easy "
" Very good no issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALEJANDRO - 21 July 2018
" Good service and information. "
" Good price but to pick up the car terrible, long waiting time and very uncomfortable. "
Overall Value: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by FIONA - 21 July 2018
" I will use this company again. "
" The member of staff on the counter was exceptional, she was welcoming, friendly and very professional. She upgraded me to a lovely new car so that I did not have to wait. Fantastic customer service! "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DEREK - 17 July 2018
" Overall excellent service and value for money. "
" Very efficient staff at both collection and return. Will use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ALISTAIR - 11 July 2018
" Pleased as car hire in Malaga is usually a chore "
" Excellant "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by GLYNDWR - 08 July 2018
" Good service, no pressure sales or upgrades, good clean car "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PETER - 07 July 2018
" Quick easy and cheap! Excellent value for money, hassle free and efficient. "
" Can't remember the name of the lady who served me but she was very nice, efficient and displayed good product knowledge, seemed like an excellent member of the team! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PETER - 06 July 2018
" Booking process very easy , happy with the service provided. "
" Car hire was Firefly , excellent service , no faults to find with car, service , and staff very friendly , will deffo use Firefly again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PATRICK - 27 June 2018
" All was good. "
" All was good. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by SIMON - 26 June 2018
" will do "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MICHAEL - 26 June 2018
" Always use Auto Europe for car hire where possible. "
" Took well over 60 mins with a queuing system and 6 staff on the desk. Then a further 20 mins to hike to car in multi storey airport car park. "
Overall Value: 10 Efficiency of Counter Staff: 3 Expediency of Drop-off: 5 Condition of the Vehicle: 8
MALAGA, ES - Reviewed by ANDREW - 25 June 2018
" As good as usual "
" Excellent customer service both on collection and return. Far superior than my last experience, (with Nisa, which i reported). "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by EILEEN - 22 June 2018
" Quick efficient service Low mileage on car - nice and clean "
" Very good - chap on desk very helpful upon arrival and lass on return desk extremely pleasant and organised Quick efficient service all round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROBERT - 21 June 2018
" All went very smoothly, car very clean, no complaints "
" No problems whatsoever "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROSANNA - 21 June 2018
" I've used autoEurope before and I'm very pleased with the service. I'll continue with it, prices are decent, staff always good and helpful and had no problems with the cars I've used so far. "
" This was my first time using interrent and I was very pleased with it. Staff were good and helpful both when collecting the car and dropping it off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by FRASER - 20 June 2018
" Good "
" Very efficient "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by MALCOLM - 19 June 2018
" Very easy "
" I was delighted - no issues and will use them again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROGER - 19 June 2018
" Good value! "
" Quite busy at check-in but still efficient once served. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by STUART - 19 June 2018
" Have always used Auto Europe; the search is good, the price offered are excellent and so is the service when I've had to speak to the company regarding booking amendments / changes when its not been possible to undertake these changes online. "
" As a regular user of Firefly I have found the majority of experiences have been very good. The last time was fine (although there was a 30 min wait to be served) - and the member of staff who served me was very friendly and professional, especially impressed as it was 12.30 am! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by GRAHAM - 18 June 2018
" Excellent from start to finish "
" Excellent service and value "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by STEPHEN - 16 June 2018
" Good "
" It was a stress free experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RUPERT - 15 June 2018
" very easy no issues "
" very easy no issues "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by DANIEL - 12 June 2018
" Good "
" Very good. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RHYS - 12 June 2018
" well done and thank you "
" very easy transaction "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by NEIL - 10 June 2018
" Definitely will use again. "
" Great service, price and new clean car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARC - 01 June 2018
" Auto Europe offers competitive prices. Strongly recommend to call the hotline as the staff is really helpful and provide excellent recommendations and up-to-date information. "
" Good service, friendly staff, modern rental station, relatively new car in best conditions. Recommendable! "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by LEILA - 19 May 2018
" I often nook through autorent. Always good experience "
" I have used this company before, in Ibiza and Menorca and now in Malaga - always great service! All 3 times i got tge car i had booked. All perfect, nothing to fault. Recommended. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by VERONIQUE - 18 May 2018
" Auto Europe is my go-to European car rental supplier. Love full to full and pricing. "
" Very good overall...but fairly long wait at counter and cld have done with directions to garage. Always friendly and helpful staff. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PETER - 17 May 2018
" The booking process is great and I would recommend you to my friends and family. The cost for the vehicle hire was exceptional. "
" The vehicle condition was not perfect with a dent in the front and a number of paintwork scratches. That said the service at collection was excellent and the interior of the vehicle was spotless so overall Record did a good job. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
MALAGA, ES - Reviewed by JOHN - 17 May 2018
" fab "
" fab "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by ROB - 17 May 2018
" All OK "
" OK "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by KATHRYN - 16 May 2018
" This company is very efficient. "
" I was given a new car for no extra charge. However when driving in the dark, there was an unusual glare on the windscreen from all bright lights which was very offputting and perhaps it should be checked ou. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by REMIGIUSZ - 15 May 2018
" Very positive. If I have to rent again, I'd use them again. "
" The process went smoothly. No hassle, no problems. New car, clean, economical, everything as promised. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by SZYMON - 15 May 2018
" All went really good. Waiting queue was a bit long though. Also seems fineprint fees in case of damage or accident are hight but I did not experience any of that so in overall really positive "
" I got what I expected from the online offer I purchased. Feels there is too much fine print and administration fees for whatever reason though if anything goes wrong. I got 0eur excess so did not experience conflicts around damage etc. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by PATRICK - 14 May 2018
" Auto Europe gives confidence about carhire. Firstly their quality control process for ensuring carhire companies they recommend perform efficiently and secondly that if there is a problem it will be resolved. The freephone number and ease of contacting Auto Europe is reassuring "
" Seemed good value. Good quality vehicle. Check in and drop off process straight forward. No hard sell of extras which can be a feature of hiring a car "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by KEITH - 13 May 2018
" Already passed experience to friends who have booked "
" Very good great staff all went very smoothly.nice vehicles. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by MARTA - 12 May 2018
" Overall very good. Although there are one or two others that come up on your search cheaper, we tend to stick with Niza. "
" Excellent clean little Polo, no problems encountered. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by RICHARD - 12 May 2018
" Worked well as always "
" Inter rent was fine but I didn't like the Fiat Panda car. I found the driving position a little uncomfortable. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by PAUL - 11 May 2018
" Great service "
" Collected and dropped off car with no fuss great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALAGA, ES - Reviewed by CHRISTOPHER - 27 April 2018
" Best choice and prices for cars. Easy to cancel. "
" I have often hired cars at Malaga Airport and used more than 6 firms over the years. Niza is one of my two favourites. Price is always competitive. It has refreshed its fleet in the last couple of years. And one does not receive too much hassle at check out for not buying their insurance. Deposits have always been returned promptly. And once when I made a mistake (returning the car late) they were very reasonable. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALAGA, ES - Reviewed by JAMES - 05 July 2015
" Very pleased - all T's & C's clear at time of booking with not too many permutations .... Will use them again "
" Very satisfied- hassle free pick up and drop off. They also did not try to sell you numerous add ons. They asked but accepted my first polite no. Nice clean trouble free car. Will use them again. "
MALAGA, ES - Reviewed by VANCE - 05 July 2015
" Excellent. Have now used Auto Europe 5 times and have always had a great service. Competitively priced and hassle free. Many thanks once again. "
" Atesa gave the best car rental service I have had so far. Very efficient, polite and helpful, will definately use again when flying to Malaga. Highly recommend compared to other rental companies at Malaga airport, could not fault. "
MALAGA, ES - Reviewed by DAVID - 23 June 2015
" Excellent service "
" Excellent service and value for money "
MALAGA, ES - Reviewed by ALEJANDRO - 20 June 2015
" Very reliable company "
" very reliable company and super friendly staff "
MALAGA, ES - Reviewed by ANDREW - 19 June 2015
" I'm a frequent business traveler via London - Malage and Auto Europe make online searching for vehicles quick and simple.. The price is always reasonable and I have never had a problem with the vehicle hire or hire company. "
" I have used RECORD at Malaga Airport several times during as I'm a frequent business traveler via London - Malaga and Auto Europe make online searching for vehicles quick and simple.. The price is always reasonable and I have never had a problem with the vehicle hire or hire company. RECORD has a new office at the airport which makes collection so simple and the last two times i rented from them (twice in the past 4 weeks) i waited less than five minutes to be served... Previously the waiting time at the old office was much longer but now they have the vehicle collection system and customers service perfect with little waiting around to be served.. RECORD's staff have been very polite and punctual always.... I have NO complaints at all. "
MALAGA, ES - Reviewed by STUART - 18 June 2015
" Good service, helpful staff. The only comment was that I found a cheaper price through Auto Europe for the same hire company, on the same dates and same vehicle class nearer to my holiday. Auto Europe were fine about this and refunded promptly the difference. Had I not done this, the hire would have cost more. "
" Contrary to many adverse comments, the staff were courteous, helpful and dealt with me very promptly both on collection and return of the vehicle. No complaints about the quality of service and I would definitely use again, unlike others in the area! "
MALAGA, ES - Reviewed by PETER - 17 June 2015
" satisfied after refusing first car offered due a badly scrub tyre otherwise things ok "
" check car out before accepting "
MALAGA, ES - Reviewed by ANNE - 12 June 2015
" need more instructions for the people we used off site. "
" They didn't pick us up for ages and then their instructions to get back to them were wrong so drove around for quite a while before we found someone who could tell us were they were. "
MALAGA, ES - Reviewed by REGINALD - 10 June 2015
" Easy to book "
" Very good service, good standard of car "
MALAGA, ES - Reviewed by DAISY - 10 June 2015
" Excellent - hired a car with Atesa (Enterprise) - and they were perfect. Booking process smooth as can be. "
" perfect. "
MALAGA, ES - Reviewed by HAMISH - 03 June 2015
" When we have had a problem you have always been very helpful and sorted them out. No problems on this last hire and I shall use ATESA again. "
" Very helpful and all clients received a free bottle of water on collection of the car. The car was very new and a dream to drive. All staff very helpful on receipt and return of the car. Shall use ATESA again without any hesitation. "
MALAGA, ES - Reviewed by PETER - 19 May 2015
" Excellent service faultless. Customer service were also very helpful and obliging when there was something I was concerned about. "
" Everything was fully explained ,the car provided was excellent could not fault it. "
MALAGA, ES - Reviewed by MARTIN - 19 May 2015
" Polite and helpful. However, of the two agents I spoke to on same day, one clearly knew a lot more and was able to find me a considerably cheaper deal "
" Economical. Vehicles serviceable and quite fit-for-purpose. Staff helpful and polite and efficient. Transfers to and from terminal prompt "
MALAGA, ES - Reviewed by GARY - 18 May 2015
" Excellent and trouble free "
" Nice cars, too long a wait to collect vehicles only two staff members on and 50 minutes wait to be seen with only four customers in front of me "
MALAGA, ES - Reviewed by IAN - 18 May 2015
" Before travelling, as I have my own excess insurance, I checked with you about whether the hire company (Niza) should have blocked the excess deposit on my card or taken and returned it which they did previously. This time they just blocked it which you said is correct but it would help if this could be emphasised to them. "
" The rental process was satisfactory as usual not withstanding the comments above. The cars I have had do seem to be very high mileage. I don't know whether this applies to all their cars and whether this is reflected in their competitive hire charges although so far they have been reliable. "
MALAGA, ES - Reviewed by CHRISTOPHER - 17 May 2015
" Excellent car and service - very good value "
" Pick up and return very easy, trouble free. Car clean and exactly what we ordered "
MALAGA, ES - Reviewed by KIM - 17 May 2015
" WOULD USE FIREFLY AGAIN.I SAW THE QUE FOR GOLDCAR AND SAID NEVER AGAIN .FIREFLY WERE FANTASTIC.GOOD CAR .FUEL POLICY THE BEST AND NO HASSLE OVER THE INSURANCE.AND AUTO EUROPE WERE GREAT TO . "
MALAGA, ES - Reviewed by EDNA - 14 May 2015
" very good service in every way "
" very good service excellent transportation to and from airport. car was new so no problems there Although just for a little peace of mind I would have preferred if someone had checked car before we handed back keys as they do in the U.S. instead of telling us deposit would be removed from credit card after they checked car which was after we were on our return to airport. "
MALAGA, ES - Reviewed by DAVID - 14 May 2015
" Good customer service, knowledgable staff. Will always be my first call for car rental, any where in the world. Well done and thankyou. "
" Excellent, nice low mileage vehicle. No line for collecting my documents. Return procedure excellent. Cannot fault Dollar/Hertz. Will use again. DE. "
MALAGA, ES - Reviewed by IAN - 13 May 2015
" Very clear and transparent. Great value. Complete confidence in the collision damage waiver. "
" No complaints about the vehicle and service in general but they did try to sell me additional breakdown insurance when I collected the vehicle which I felt was a bit sneaky. "
MALAGA, ES - Reviewed by GIRI - 13 May 2015
" Quite efficient. Little more knowledge about the car rentals companies will be useful. "
" Overall OK. However, it was clear the they had not checked that everything was working. In our case the remote lock in thru the key fob was not working. "
MALAGA, ES - Reviewed by DAVID - 11 May 2015
" Easy to use, clear paperwork, clear fuel policy. "
" Excellent value. Located off-airport, but we encountered quick and efficient greeting and courtesy bus pick-up at airport, and then less than 5 minutes drive to depot. Good quality car. Second time we have used Niza, and just as good last time too. Smooth and efficient service throughout. Would definitely choose them again. "
MALAGA, ES - Reviewed by FRANK - 09 May 2015
" Always good service from Auto Europe "
" We always like to use Niza cars, this time we were charged rather a lot fro diesel. "
MALAGA, ES - Reviewed by JOHN - 09 May 2015
" Excellent service. Very good and easy to cancel and re-book when the price drops significantly. "
" They need to be more specific how they can be found. eg. Level minus 1 of the car park at the arrivals end and return to the other end of the same level. It would save a lot of time and frustration! "
MALAGA, ES - Reviewed by MICHAEL - 30 April 2015
" The special terms that firms apply are very difficult to work out. "
" Good car. Friendly service. Finding the offices at AGP was very difficult. In particular the office to return the car was shut and dark at 3 pm. It was not signposted and it took us 30 minutes to locate and leave the car. It required us to leave the keys and hire contract in a box. As a result we do not have a copy now. Hopefully we will get the credit for the fuel left as promised. "
MALAGA, ES - Reviewed by IAN - 24 April 2015
" Excellent - as ever "
" Very helpful "
MALAGA, ES - Reviewed by PETER - 24 April 2015
" Very good "
" Very good never had a problem "
MALAGA, ES - Reviewed by STEPHEN - 23 April 2015
" Everything went smoothly, no problems or issues, car was fine. Great service. "
" Easy collection and drop-off. Offered alternatives for fuel return, which was great. Car was fine, no problems or issues. Overall excellent service. "
MALAGA, ES - Reviewed by ANGELA - 21 April 2015
" Booking was smooth and efficient "
" Met at the aiport on time, transported swiftly to office. The vehicle was clean and tidy. Still waiting for refund of fuel deposit. "
MALAGA, ES - Reviewed by JAMES - 21 April 2015
" Particularly liked the full / full policy - which is much preferable to Full / Empty. This is one of the main reasons I chose Auto Europe. "
" Friendly, speedy service. Hire car had many scuffs and scrapes (before hire) but ran well. Particularly liked the full / full policy - which is much preferable to Full / Empty. "
MALAGA, ES - Reviewed by MICHAEL - 20 April 2015
" Great service "
" Efficient speedy service "
MALAGA, ES - Reviewed by STEVEN - 20 April 2015
" Easy to book over internet, got to Malaga Airport, went for car, told it was on minus -2 floor , but could not find the car, we could have been shown where the car was. When your tired from travelling its a pain, when you do not know Malaga Airport. Apart from that pleased with car. Reasonable price. "
" Wish they had shown s where the car was as above. "
MALAGA, ES - Reviewed by JOHN - 19 April 2015
" Very courteous, helpful and friendly staff both at pick-up and return. The car was bigger than we booked which was an added bonus. Extremely pleased with the Enterprise experience. "
MALAGA, ES - Reviewed by JOHN - 19 April 2015
" Great price "
" Offered upgrade at reasonable price. Very helpful "
MALAGA, ES - Reviewed by CRAIG - 18 April 2015
" No problems so far with the cars that I have hired. The only thing to watch out for is when you pick up the car and to note any dints or scratches. Enterprise were not that concerned about any small dints and scratches as they had a kind of card that they put over them when I brought it up when I picked up the car. They told me anything within the card was OK for enterprise. This may not always be the same with other Car hiring companies so check. All in all I am happy with Auto Europe. The real test would be if I had any issues though and how it was dealt with. Thankyou. "
" Very pleased with all the service received. No problems with the pick up or the drop off in Malaga and we were treated really well. "
MALAGA, ES - Reviewed by ROY - 17 April 2015
" Third time I have used them and will hopefully use them in the future "
" As usual very good, nearly new motor this time, great! "
MALAGA, ES - Reviewed by PETER - 16 April 2015
" Good sized car. A few scratches on, but a good family car for the 4 of us. "
" Very good, cannot fault and love the idea of only filling up the car with the fuel you have used. Saves a lot of money! "
MALAGA, ES - Reviewed by GRAHAM - 14 April 2015
" I had originally booked very early for £98.64 for the 8 days in Spain. Auto Europe later sent me a personalised special discount. I phoned one of your people and he said it was fine to cancel the original booking without paying any penalty and rebook at the lower price of £71.23. I did so. I think this shows an excellent customer - orientated attitude on the part of Auto Europe and your staff. I saved £27.41, and you kept my booking. "
" The girl at the Record desk suggested I paid an extra 9.99 Euros to get an upgrade. They said I would otherwise have got a very small car (Hyundai or similar). As it was so cheap to upgrade I paid, and got a Lancia Ypsilon with 18000km on the clock. I liked the car and had no problems at all. "
MALAGA, ES - Reviewed by JAMES - 14 April 2015
" Found very competitive prices and options compared with going direct to rental companies. Easy to book. Found option to collect and return car with full fuel tank which avoids hefty surcharges. "
" Easy to deal with when picking up and dropping off car. Lack of inspection of car by a rep. at pick-up and drop-off was a little disconcerting but no issues have come up. "
MALAGA, ES - Reviewed by DAVID - 08 April 2015
" Easy, once we found the correct desk! "
" As above! "
MALAGA, ES - Reviewed by MARIE - 06 April 2015
" I was very pleased that I used Auto Europe to arrange my car hire in Spain, got a really good daily rate plus a terrific discount. "
" I received a very friendly and efficient service from the Record representative and wasn't put under any pressure when I declined to take the additional insurance. "
MALAGA, ES - Reviewed by CHRISTINE - 04 April 2015
" very satisfied with my car and the price "
" was upset that I had to pay for full tank of petrol at the start of my holiday. every where I have booked before and it is full to full do not take payment from me.also I have my own insurance and they would not take it and I had to purchase their insurance "
MALAGA, ES - Reviewed by LAL - 30 March 2015
" Very good service overall. The clarity of what the different insurance covers are needs to be improved. "
" Excellent service. Very helpful and polite service. Great English speaking staff. They tried to sell me insurance that I had already bought through AutoEurope - I don't think AutoEurope passes on the details of what insurance has been purchased. "
MALAGA, ES - Reviewed by GERARD - 25 March 2015
" All good and trouble free thank you yet again.Traveling in June again for 2 weeks so maybe you can offer me something similar please. "
" Perfect for what I needed it for. "
MALAGA, ES - Reviewed by KATHLEEN - 24 March 2015
" Easy to book, reliable. "
" Always excellent, friendly service - my first choice for car hire in Malaga "
MALAGA, ES - Reviewed by PAUL - 20 March 2015
" Atesa are the same as Enterprise but have slightly lower rates. The staff were very pleasant and helpful and there was no queue at the desk. I was surprised that they did not have the economy 2 door that was confirmed by AE : we accepted a Volvo hatchback as a replacement (very low mileage). "
MALAGA, ES - Reviewed by GEOFFREY - 18 March 2015
" Top marks as usual for Niza Cars, but would not be recommending you for a lot of others or your control of their procedures "
" Fabulous Car Hire Company, never been the slightest problem. If only they would do a few 7 seater cars and hire over 30 days I would never have to use any of the rogue Companies or ever think about buying a car for Spain "
MALAGA, ES - Reviewed by CHRISTOPHER - 18 March 2015
" It's perfect for my purposes. It gives you a choice of car hire companies - so I can avoid those I think are poor. It allows changes and cancellations. And it has a clear insurance policy. "
" I have tried several Spanish car hire firms and Centauro is the best of the cheaper ones. Cars are relatively new. No hassle - no hard sell of extras I don't need. And I am much more confident with them than with some others that I won't be the victim of a 'damage to car' scam. "
MALAGA, ES - Reviewed by SHEILA - 18 March 2015
" Very pleased with service - eapecially price and have already recommended it. We will def use again. "
" Very pleased with Firefly - extremely courteous and efficient. However we are disappointed that we haven't yet recieved refund for nearly full petrol tank. "
MALAGA, ES - Reviewed by JAMES - 14 March 2015
" Good service excellent prices "
" tried to sell excess insurance which I already have from Insurefor excess in the UK. Then told me I would not be covered for breakdowns. is this true? "
MALAGA, ES - Reviewed by IAN - 13 March 2015
" better info on conditions such as holding deposits by car hire company--I dislike providing their cash flow "
" long delay to collect car car not checked with me and agent present and same on return polite staff "
MALAGA, ES - Reviewed by DANIEL - 11 March 2015
" Best site for car hire and since the last 2 years i used them the quality of the search has improved. "
" I chose Atesa due to the customer service score as cars are cheap to hire in Andalusia so why be caught out with a company offering a service which is rated worse, trying to claw back on scratches, etc. They completely lived up to the reviews and i was very happy with the service! Very friendly company. "
MALAGA, ES - Reviewed by MICHAEL - 07 March 2015
" I rent several times a year in malaga and I find autoeurope very competitive. I work for Europcar and find the rates you have on offer better than most other search companies "
" Have used firefly several times and have always been very satisfied with the service and vehicles "
MALAGA, ES - Reviewed by GORDON - 06 March 2015
" I don't now look for any other car supplier when we travel which is many times a tear Auto Europe has always given first class service and I have no hesitation in recommending them "
" We have used Niza many times and even though their cars are not the newest they are reliable and the staff and service has always been first class "
MALAGA, ES - Reviewed by CHARLES - 04 March 2015
" very clear conditions of hire and company providing the car identified (we want to avoid GoldCar and Record at all costs) "
" Quick transfer and pick up. Flexible and courteous service, Didn't deduct and refund excess payment - parked a credit card payment. Flexible on fuel - leave back the way you got it with no charge. Cars a little bit old. We have been renting from Niza cars for 18 years and prefer to use them "
MALAGA, ES - Reviewed by DAVID - 03 March 2015
" As usual things went well to the point of the local supplier. "
" There was no-one to receive us on the airport, concourse apparently owing to the late arrival of the flight and staff illneess. Fortunately I knew from past experience where the courtest vans pick up so we were okay, more by luck than design. The car was a Mitshubitshi Colt, not the Seat Ibiza we expected. We had not opted for the cheapest available car so we expected better. This is not really a 'similar' car unless you have a visual impairment. The receptionist said the Seats were used in summer and on return we saw them parked up. Our car had 131,000 km on the clock and had badly stained upholstery. But it was serviceable and performed ok despite lacking power. "
MALAGA, ES - Reviewed by IAN - 28 February 2015
" Nothing to add "
" Car was in very poor condition. Scratches and dents all over the car. Lighter socket did not work, therefore couldn't use it to plug in my sat.navgation "
MALAGA, ES - Reviewed by PETER - 27 February 2015
" good service and website "
" Very good. The initial car was a bit of a jalopy that was getting worse so took it back to the airport (at my petrol expense) and it was changed, and upgraded. So quibbles at all. "
MALAGA, ES - Reviewed by BRIAN - 25 February 2015
" Excellent. Great prices, really good cars and great service. Record particularly have very good cars and a great return service. I wouldn't use any other car hire company than Auto Europe. "
" Record particularly have very good cars and a great return service. "
MALAGA, ES - Reviewed by STUART - 18 February 2015
" Never had any problems. That's why I come straight to you if I need a reliable service. "
" Used them before so was happy to use them this time. The car was a bit "well used" but adequate; and all went smoothly from being on their database already, up to drop off. Shuttle bus no problems. "
MALAGA, ES - Reviewed by CLIVE - 16 February 2015
" The liability for an insurance excess is potentially significant and the company should focus more on packages that cover that at a reasonable price. Separate policies are available in the market for 12 month cover at £40 or so. An equivalent AE offering either for each hire or annual would be useful "
" Most other companies at Malaga Airport had long queues. Enterprise had none which is good. Nevertheless the check-in process and paperwork could have been much more efficient. There no longer seems to be any pre-arrival preparation. "
MALAGA, ES - Reviewed by EDWARD - 16 February 2015
" Easy web site to use price very competitive "
" Very good company to deal with, fair fuel policy. "
MALAGA, ES - Reviewed by STEPHEN - 15 February 2015
" Fine no problems "
" Very efficient, did the normal sell business with the fuel options but other than that very helpful. "
MALAGA, ES - Reviewed by MARION - 15 February 2015
" No problems with booking car. Plenty of options to choose from. "
" Car collected quickly. Staff very friendly. Car nice to drive, but scratched and battered, but clean and economical. Very good value out of season. "
MALAGA, ES - Reviewed by FRANK - 07 February 2015
" Always good service and very reliable "
" We have used Niza many times, the staff are friendly and speak good English. We have not had any problems with the cars. "
MALAGA, ES - Reviewed by PETER - 04 February 2015
" you need to make it clearer that the end cost will be much higher than the quoted price. "
" very pleasant and polite "
MALAGA, ES - Reviewed by JOHN - 01 February 2015
" I have no suggestions as i am always satisfied with the service "
" they are always prompt to collect and quick to get you on your journey no long queues "
MALAGA, ES - Reviewed by FRANK - 30 January 2015
" very good but some of custamer service are more helpfull than others when i have experienced problems with the odd car supplier but generally auto europe are the best and ive tried many over the las20yrs "
" in my experience by far the best always quality well presented car and no hard sell adons which can be very costly to some people on a budget ifind them to be exellent "
MALAGA, ES - Reviewed by RALPH - 27 January 2015
" The best "
" Very efficient. 100% "
MALAGA, ES - Reviewed by IAN - 26 January 2015
" I made same booking as previously with Niza but fuel arrangement this time was full to empty whereas previously it was return with same fuel as on collection. Why don't you pursue a fair fuel policy as others do - full to full or bring back with same as on collection "
" If you don't take their extra insurance they take a 500 euro deposit then refund it on return rather than just block it on your card as others do which saves the pain of waiting to make sure the refund does take place. You should pressure the industry for consistent terms of business. "
MALAGA, ES - Reviewed by KARL - 22 January 2015
" We have used auto Europe on numerous occasions and never had any problems. Will use them in the future top class service. "
MALAGA, ES - Reviewed by DENNIS - 16 January 2015
" The only company I would think of using when booking car hire abroad. "
" On reflection, I allowed myself too easily to be persuaded to upgrade to a larger car when not really necessary. "
MALAGA, ES - Reviewed by COLIN - 16 January 2015
" Very easy to use, even for a "techno-phone" like me..!! Extremely satisfied. "
" Very welcoming and the prices were fantastically low. "
MALAGA, ES - Reviewed by GORDON - 13 January 2015
" have used your service on many occasions and cant fault it "
" always pleasant staff and so easy to deal with and drive away. some of the cars are a little tired but ideal for our purpose just pottering around. "
MALAGA, ES - Reviewed by RODERICK - 10 January 2015
" Still find that petrol policy is expensive. A nominal charge for a few litres to get to a service station would be better and leave close to empty. Difficult to operate whichever option taken. "
" Everything worked well with little waiting. "
MALAGA, ES - Reviewed by ROXANA - 29 December 2014
" Make sure you know which company you rent from "
" Very weird conditions, meant to rip off clients (e.g. Compulsory return of car with missing fuel so that they can apply surcharge). Overall bad quality old cars ( we had to return one of the two due to bad engine) poorly maintained, not properly cleaned and plenty of damages, obliging clients to spend 30 mins to circle the car making sure every scratch is accounted for. Generally unprofessional, would definitely avoid it. "
MALAGA, ES - Reviewed by IAN - 23 December 2014
" Helpful, efficient, brilliant! "
" Friendly, efficient, no rip-off, good value, although Off-airport I find it a quicker easier service. "
MALAGA, ES - Reviewed by MARTYN - 23 December 2014
" A very smooth trouble-free experience. "
" Excellent staff & service. "
MALAGA, ES - Reviewed by EDWARD - 16 December 2014
" Very competitive price and everything made quite clear about the booking. Also you know who the partner is going to be before you finalise the booking No hesitation in recommending. "
" Helpful staff and deposit returned quickly, car a bit on the old side but no problems. "
MALAGA, ES - Reviewed by JOHN - 15 December 2014
" . Amazing value for money. "
" Pleasant, helpful staff both on arrival and departure "
MALAGA, ES - Reviewed by ROGER - 12 December 2014
" Very good, car lovely, will use again. Thank you "
MALAGA, ES - Reviewed by SIDNEY - 10 December 2014
" Very very happy with the service "
" would certainly recommend using this company the staff were so helpful and amazing they even gave everyone a bottle of water and shook our hands they were so friendly "
MALAGA, ES - Reviewed by SERGIO - 09 December 2014
" wonderfull and very friendly people. "
MALAGA, ES - Reviewed by DAVID - 09 December 2014
" Very good service at an excellent price "
" Pick-up and drop-off were hassle-free and efficient. Car was OK, though not very clean at pick-up (reflecting very low price paid). Fuel options not clearly explained at pick-up because agent was too concerned with trying to sell me extra insurance (which I didn't want). As a consequence, I had to pay for fuel used at drop-off (probably more expensive). Overall, though, a very good experience at an exceptionally low price! "
MALAGA, ES - Reviewed by RANDY - 08 December 2014
" easy to book and all went as planned. "
" They at the airport, easy to find, no hassles. Very happy with the service. "
MALAGA, ES - Reviewed by ROGER - 07 December 2014
" This rental fulfilled all our needs well and booking process is good. "
" Car was fine but needed servicing. Collection process was good. "
MALAGA, ES - Reviewed by GORDON - 05 December 2014
" I can only reiterate my comments of the past that Auto Europe are a first class organization to deal with I have hired through them on many occasions and will continue to do so "
" We have always had good sevice from Niza and have seldom had to wait more than a few minutes to check in and drive away They are so much better than the hire companies based on the airport "
MALAGA, ES - Reviewed by TREVOR - 03 December 2014
" Good value and choice of cars with clear terms and conditions. If you are clear about what you ask for that is just what you get "
" Car supplied was in range of choice and fuel return policy and insurance choices well explained. "
MALAGA, ES - Reviewed by THOMAS - 02 December 2014
" easy booking online,good value and choice. I am a returning customer and will your company again. "
" Full/Full fuel policy,which by better value than the useual RIP-OFF car hire suppliers who to make loads of money by charging a very high price for a full tank,then to bring back empty ( NO ONE BRINGS A VEHICLE WITH AN EMPTY TANK RETURNING TO AN AIRPORT IN FEAR OF RUNNING OUT OF FUEL AND A RISK OF MISSING THEIR FLIGHT, THIS WAY THE CAR HIRE COMPANY GAIN ABOUT A 1/4 OF A TANK FOR EVERY VEHICLE RETURNED WHICH EQUATES TO A FULL TANK FOR NOTHING FOR EVERY 4 CARS ! ) I have used NIZACARS before and they provide a very good service. "
MALAGA, ES - Reviewed by BRYAN - 24 November 2014
" It would be good to know in advance about the cost of insurance. I was expecting it, but it was costly. "
" It would be good to know in advance about the cost of insurance. I was expecting it, but it was costly. "
MALAGA, ES - Reviewed by SERGIO - 18 November 2014
" Nice staff . "
" Great value. for a cheap car. "
MALAGA, ES - Reviewed by DAVID - 09 November 2014
" I have used Auto-Europe very often over the last few years and always had a good deal. "
" The service was fine,what I didn't understand is why after paying for full insurance, I still had to leave a deposit ,and 90euros for fuel on a basic small car seems expensive. "
MALAGA, ES - Reviewed by DAVID - 09 November 2014
" Did exactly what it said. "
" I have used Record before and will do so again. Straightforward and helpful. "
MALAGA, ES - Reviewed by ALAN - 07 November 2014
" Simple to navigate web site and uses the top companies "
" Hassle free and pleasant staff "
MALAGA, ES - Reviewed by JUSTIN - 05 November 2014
" First time I've used auto europe. After having been let down so often by other companies it was a wonderful experience. I have already booked another holiday booking with auto europe. Why use anybody else...the others just don't compare. "
" I always try to rent a car from Record. They are head and shoulders above the other companies at Malaga Airport. "
MALAGA, ES - Reviewed by CHRISTINE - 05 November 2014
" HI I HAD A VERY NICE CAR FROM YOUR COMPANY AT A VERY GOOD PRICE "
" HI THE YOUNG LADY AT MALAGA AIRPORT WAS LOVELY SHE GAVE ME AN UPGRADE FOR FREE. WHEN I RETURNED THE CAR HAD TO DROP MY MOTHER OFF AT THE DISABLED PARKING THEN TAKE THE CAR BACK TO THE RETURNS.UNFORTUNATLY I GOT A BIT LOST AND WAS RUNING LATE FOR CHECKING IN AND HAD LEFT MY DISABLED MOTHER ON HER OWN.I COULDNT FIND A PARKING SPOT AT HERTZ SO LEFT THE CAR BESIDE THE OFFICE .THE MAN IN THE OFFICE STARTED TO GIVE ME A TELLING OF AND MAKE A BIG THING OF IT.I TOLD HIM THAT I WAS GOING TO BE LATE TO CHECK IN ECT BUT HE WASNTVERY NICE . "
MALAGA, ES - Reviewed by BRIAN - 02 November 2014
" Ease of ordering on line "
" Quick service at reception and easy drop off facility "
MALAGA, ES - Reviewed by EDMUND - 01 November 2014
" Good service so far - which is why I am a repeat customer. "
" Like the fact that there are usually short queues at pick up and prices are reasonable, near to airport and quick transfers. On airport car hire companies often very pushy, and frequently with very long queues. Cars may be not new but seem in good running condition which is all I need on a holiday runabout. "
MALAGA, ES - Reviewed by ANTHONY - 01 November 2014
" have used auto Europe for a number of years would always recommend "
" fast and efficient "
MALAGA, ES - Reviewed by GORDON - 30 October 2014
" I have used Autos Europe many times and can omly describe their service (so far) as first class.Their suppliers sometimes are not as good but Autos Europe sort out any problems and keep yopu in the loop whilst doing so. "
" Niza cars are friendly and efficient some of their cars have a few scrapes and scratches but they are good value for money.Have used them many times and see no reason to go elswhere "
MALAGA, ES - Reviewed by PHILLIP - 28 October 2014
" We've used Auto Europe many times over the past five years. We've always had good service and have recommended to others. We've already booked our rental car for next March through this site. "
" We were lucky on our arrival there was no queue. A peak times there can be quite a wait before you can collect your care. Only down side is that office is within the car park area. "
MALAGA, ES - Reviewed by MARY - 27 October 2014
" very clear easy to use website "
" despite opting for pick up full return full i was charged for petrol on pickup. then on return was asked if the tank was full or empty. i found this very frustrating and confusing especially as i had chosen a very reputable company. I have never had this experience before. "
MALAGA, ES - Reviewed by DENIS - 27 October 2014
" staff were polite and helpful "
" Car was dirty looked tatty outside Staff were quick with paper work and polite Car ran well "
MALAGA, ES - Reviewed by MICHAEL - 25 October 2014
" The instructions for Nizacars were incorrect. We waited for over half an hour waiting for the Nizacars representative. Eventually we had to 'phone Nizacars and they gave us different instructions - they no longer meet people in the terminal. We were really quite annoyed, but other than this the on-line service and booking arrangements were very good indeed. We particularly liked the on-line option to request a full-full fuel policy. "
" Once we had the correct instructions to find Nizacars we were very pleased with the service. It was full full fuel policy, and they were very efficient, quick and polite. The only downside, that didn't affect our holiday at all, was that the car was not as clean as it could have been and there were quite a few dings! "
MALAGA, ES - Reviewed by JOHN - 24 October 2014
" All straightforward Did have a problem with worn out brake pads, but they exchanged the vehicle with a new one no fuss "
" They appear to use better cars for the price which makes them good value. "
MALAGA, ES - Reviewed by DAVID - 21 October 2014
" Great service "
" Have used NIZA cars twice primarily because they allow full to full fuel policy -cars normally have more dents and are older than Hertz etc but I still think good value overall. Only concern on last experience was that on returning car, lady on reception couldn't find my paperwork so took my copy and also refunded500 deposit by typing in Credit card details from sight instead of putting card in machine- room for error with mis-keying! Thanks "
MALAGA, ES - Reviewed by MARK - 20 October 2014
" Good website, flexible service and competitive pricing "
" Lots of carhire charging wheezes in Malaga, good to use a main player like Hertz for transparent pricing and well maintained late model cars "
MALAGA, ES - Reviewed by JEFFREY - 14 October 2014
" i was disappointed not to betold that my car hire company was not at the airport as stated but off airport with no indication of where to find the rep or the transport. the car and auto europe were very satisfactory. "
" again no nindication at malaga of how to find the company rep or the transport vehicle. "
MALAGA, ES - Reviewed by MICHAEL - 14 October 2014
" Excellent - easy to use directed me to Firefly "
" Best car hire experience I have ever had. Great price, fast no tricky stuff, very straightforward transaction "
MALAGA, ES - Reviewed by DAVID - 08 October 2014
" Easy to navigate website "
" Quick pick up and drop off. Helpful staff. "
MALAGA, ES - Reviewed by ANDREW - 06 October 2014
" Would be better if the hire companies did a full/full fuel policy "
" Would be better if they did a full/full fuel policy not try to make extra on the price of fuel "
MALAGA, ES - Reviewed by PETER - 30 September 2014
" Prompt confirmation. Good selection of suppliers and prices. "
" Good, quick service. For my purposes excellent value for money . "
MALAGA, ES - Reviewed by DORIAN - 26 September 2014
" perfect "
" ideal location very good service pick up and drop off no unexpected extras return tank full great "
MALAGA, ES - Reviewed by GARTH - 15 September 2014
" AutoEurope's Service & efficiency have always been 1st Class; the problems lie with the dubious methods used by the vehicle suppliers to create confusion over extra payments for insurance. "
" I carry comprehensive Car Insurance specifically for Holiday Car Hire - Firefly along with Goldcar and others, confuse & intimidate as to the dire consequences of not taking out their extra insurance. My ignorance in not Speaking Spanish doesn't help when trying to clarify the situation at the the pick-up [point. "