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MALLORCA CAR HIRE REVIEWS
Car hire reviews in Mallorca
With its Roman ruins, ancient megaliths, stately palaces, honey-coloured stone villages and hilltop monasteries dotted across the island, Mallorca is the one Mediterranean destination that really has it all. Blessed with one of Europe's most stunning coastlines, it is a haven for sun worshippers and watersport enthusiasts due to an abundance of pristine sandy beaches. Located a 20-minute drive from Mallorca Airport, the island's capital, Palma, is an ancient port city bursting with history and tourist appeal. There you'll find the island's architectural showpiece, the imposing La Seu cathedral, notable for its stained-glass windows and lofty interior. After visiting Palma, take an exhilarating drive along the winding mountain road to Sa Calobra on Mallorca's spectacular north-west coast. And don't miss the nostalgic 17-mile train ride from Palma to Sóller, another of Mallorca's highlights in the Tramuntana mountains.
Established over sixty-five years ago, Auto Europe offers the best car hire deals and the widest choice of vehicles in Mallorca and elsewhere in the Balearics. As one of the world's leading car hire companies, we have more than 24,000 pick-up and drop-off locations available in over 180 different destinations. As a small island with excellent roads, exploring Mallorca with Auto Europe couldn't be any easier, whether you're planning a series of road-trips or an extended beach holiday with family or friends. Check out what our other customers had to say about their recent Auto Europe experience in the car hire reviews in Mallorca section below.
AUTO EUROPE PALMA DE MALLORCA, SPAIN Car Rental Reviews
Average Rating for Auto Europe Palma de Mallorca:
PALMA DE MALLORCA, ES - Reviewed by STEPHEN - 06 August 2020
" All reasonable in terms of price and practical arrangements "
" It all went smoothly, we upgraded for a reasonable price and the car was a success. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ANDREW - 01 August 2020
" Good value "
" All fine and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by JOHN - 28 July 2020
" Where we stayed you needed a car and we explored the many beautiful beaches around Majorca. "
" Quick and efficient service at both pick up and drop off. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by DARREN - 28 July 2020
" Really good to deal with "
" Best hire co. I have ever used, so easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by VISHNU - 15 July 2020
" Great car great price "
" Great car for the price, brand new! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by SHAUN - 19 March 2020
" Always use auto Europe as what it says on the contract is what you receive no fussing with extra charges when you pick up the car "
" Staff warm and helpful . Easy process to get car . Quick efficient airport transfer. Upgrade was offered at a no nonsense price and accepted car was new and a dream to drive. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by PAUL - 17 March 2020
" Very easy to use. Good range of options provided. "
" Pleased to be able to submit a positive review for a car hire company for once. Yes I was offered a more expensive car (at a price) and extra insurance (at a price) but there was no problem in saying no to both. There was more damage on the car than detailed on the report. I reported this t the Europcar office and everything was accepted without further inspection. In fact I was told that I had 24 hours in which to report any further damage not noted at the time I took the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ANDREW - 26 February 2020
" Worked well. "
" Very efficient. Spotless car. No hassle to buy add-ons. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by DONALD - 02 February 2020
" One of the quickest and efficient pick up and drop off we have experienced "
" Quick pick up, no queue. Also drop off was easy and quick "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PALMA DE MALLORCA, ES - Reviewed by STEVEN - 11 December 2019
" I enjoyed the experience of a full onboard sat nav in a reasonably priced BMW "
" Staff excellent showed me sat nav set up was in German and how to enter my destination which was useful I would have never found my way to the hotel "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ALAN - 25 November 2019
" Perfect "
" Excellent. Newish car. Better than booked. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by SIMON - 13 November 2019
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by JOHN - 05 November 2019
" No problems with service or the booking; "
" On pick-up at Palma airport, I spotted scrapes on the front of the car which were not noted on the sheet I was given but a member of staff quickly verified them and signed for the addition. No problem, no fuss. The drop off was also quickly and efficiently dealt with. All in all, a good experience. Two other members of the family were on separate flights to Palma and each had also rented a car from Europcar. They likewise had no problems. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by TREVOR - 04 November 2019
" Already have recommended a friend. "
" The only slight downside was the wait at the desk to check in as there was quite a queue and we also had to wait for the car as it was not ready when we arrived and it was getting late. Other than that everything was good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by GEOFFREY - 03 November 2019
" Auto Europe booking system was efficient and easy to use, no issues at all. "
" I often use Record and the only issue is normally the queue at the counter at Palma Airport, but this time I was actually served fairly quickly. Have always found the service and condition of the car good, and have had no issues with them on the three occasions I have used Record. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by JOHN - 31 October 2019
" We are repeat customers. Again we have always found the experience positive, and trust the brand. We intend to continue as customers in 2020. "
" We have used them several times, and continue to do so because we find them efficient, reliable, and trust them to treat us fairly. The experience was again wholly positive. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by GEMMA - 29 October 2019
" Easy and affordable. "
" Easy process and affordable. Great location at the airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by VINCENT - 29 October 2019
" good efficient service; would be happy to use again. "
" Excellent service; very happy with what you provided! "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by RUSSELL - 27 October 2019
" Would use this company again "
" Good all round experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PALMA DE MALLORCA, ES - Reviewed by ROBERT - 24 October 2019
" Worked very smoothly and efficiently "
" Would use again "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PALMA DE MALLORCA, ES - Reviewed by MALCOLM - 19 October 2019
" EXCELLENT "
" EXCELLENT "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ROBERT - 17 October 2019
" Easy to book with Auto Europa good price etc . Good experience no hassle at the Dollar counter no hard sell, all in all a good experience and I would use again "
" Had too wait about 10 minutes for minibus . We loaded our cases and were on our way to Dollar depot. We were sorted in no time at all and were on our way to Cala Bona, On return I parked on the vehicle return park the car was check over went into the office the girl said everything was ok and my deposit was refunded the very next day "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by IAIN - 12 October 2019
" Straight forward and easy to use website. No hidden extras. "
" Quick service at rental desk. Polite agent. Very happy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by MALCOLM - 08 October 2019
" Car great, driving very comfortable plenty of room for two good sized suitcases and two small. Petrol consumption brilliant almost half empty 23 euros. Return to car hire office really easy. "
" Operator could not have been more helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ALBERT DAVID - 01 October 2019
" Auto Europe delivered an efficient product and service once again. "
" When we hire a car we usually end up having to draw attention to defects etc. We returned to Avis this time after a number of years following a dispute. We were very pleased with the car and service - both more superior than we were expecting. Great. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PALMA DE MALLORCA, ES - Reviewed by DIRMUID - 30 September 2019
" All went smoothly. "
" Good experience -only downside is that Dollar office at Mallorca is outside the airport so takes longer. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by DAVID - 28 September 2019
" Excellent "
" All went very smoothly. Good to be able to pick up at airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ROBERT - 24 September 2019
" Easy process "
" Very good overall. "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PALMA DE MALLORCA, ES - Reviewed by GARY - 21 September 2019
" It was great to have a reminder email from you just before our trip "
" A great 'no fuss' service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by PAUL - 18 September 2019
" Excellent "
" Excellent. Have much improved over the years. The check out was a bit slow and random. Cars arriving after he got checked before us. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by MICHAEL - 17 September 2019
" Great hire. "
" Great hire "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by DARREN - 16 September 2019
" easy to book on website "
" good easy service at both pickup and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by STANLEY - 14 September 2019
" It was fine...staff very cheery( for a car hire office) "
" Whole experience very straightforward and stress free. I liked the way they provide you with photographs of the vehicle to document existing scratches etc. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PALMA DE MALLORCA, ES - Reviewed by TIM - 13 September 2019
" Good car hire firm "
" Efficient service. Good price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PALMA DE MALLORCA, ES - Reviewed by LYNDA - 10 September 2019
" car perfect, no issues or problems at all "
" very happy with service, no queue and offered a lovely upgrade "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by RICHARD - 07 September 2019
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by MARTIN - 06 September 2019
" Auto Europe are the only place I rent a car from now. Excellent and always the best price! "
" Good service at airport, but lots of trying to sell 'extras'. Pick up should be much faster. Return car very well sign posted. Generally good and would recommend "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by GRAEME - 03 September 2019
" Everything was very efficient & well handled. "
" Very easy to collect & the easiest drop off we have encountered so far! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by BARRY - 03 September 2019
" Excellent service. "
" excellent staff. No problems with vehicle, or access "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ALISON - 03 September 2019
" AutoEurope made the booking process very easy and we were very impressed by the range of options, including insurance options, which gave us great peace of mind for a little extra money. We would definitely recommend. "
" Service was friendly, polite and helpful. We didn't have any issues whatsoever - and no queuing or long waits - and would not hesitate to recommend Dollar to friends or family. The vehicle was clean, modern and in line with our expectations from the booking, and the drop-off was really easy, especially given the proximity of the petrol station opposite. Really pleased all round! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by RUARIDH - 30 August 2019
" Competitive pricing. Reliable company "
" Good experience. Comfortable vehicle. Ticket system takes stress out of pick-up queue. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by MARK - 30 August 2019
" a very smooth and efficient service by all "
" Friendly efficient staff with good advice regards returning the vehicle etc "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by JASON - 28 August 2019
" Very nice car clean and comfortable "
" Very fast service, found one large scratch on the wing paperwork was done super fast "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PALMA DE MALLORCA, ES - Reviewed by PETER - 27 August 2019
" All very efficient. "
" All very efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PALMA DE MALLORCA, ES - Reviewed by IVAN - 19 August 2019
" Overall very happy "
" Drop off could have quicker, long queues inside. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by DEIVIDAS - 13 August 2019
" All very good and easy "
" All very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by MICHAEL - 06 August 2019
" Great service from start to finish "
" I have used ALAMO by ENT previously and on both occasions have been very satisfied with their service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by DERRICK - 03 August 2019
" Will definitely use Alamo again "
" First class service. Quick and efficient pick up and drop off ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ANDREW - 31 July 2019
" All positive.. "
" Interrent where so easy to find and use. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by FEDERICO - 31 July 2019
" Found here the best deals on the Internet. "
" All good. Everything was explained clearly and no issue at all. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by GARY - 28 July 2019
" Very good. "
" Very good value for money "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ALAN - 23 July 2019
" I emailed Auto Europe about the insurance , and they came back very quickly saying that I had insurance for everythink ,thanks "
" I had paid for insurence waver when I booked the car hire. the counter staff , said I had not, and spent 20minutes trying to sell me insurance cover at 3 different prices , in the end the man serving me got very Irate , and said will well just charge you , I then had to pay euro 1100 and 71 for petrol deposite .I returned the car in perfect condition , the staff at drop off where very good, lets hope they send my deposites back before I get charged for intrest on my credit card "
Overall Value: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by RHODA - 22 July 2019
" Have used several times and will continue to do so. Don't normally have to queue! "
" Polite efficient and friendly staff. Had to wait about 20 mins at Palma airport and then 2 buses turned up. Car very scratched but drove well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PALMA DE MALLORCA, ES - Reviewed by GORDON - 21 July 2019
" Once again no issues with AE Am about to hire again "
" Via AE - hire from Record Palma Airport frequently due to their competitive pricing I am therefore prepared to overlook the frequent service issues This last hire was one of the better experiences "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PALMA DE MALLORCA, ES - Reviewed by STEPHEN - 20 July 2019
" Best in recent years, would definitely use again. "
" Car was well prepared, only 400km on the clock. Did have a slight central locking issue but lived with it. Pick up only took 15 mins and drop off even quicker. Great transfer bus frequency as well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PALMA DE MALLORCA, ES - Reviewed by MICHAEL - 18 July 2019
" Staff great tho more staff at counter would help But even gave me a credit for unused fuel "
" Staff great and even gave me a credit for unused fuel "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ROBIN - 17 July 2019
" Great service and price "
" Avis was a breath of fresh air - no hard sell for upgrades or insurance, completely hassle free when I returned the car. Will definitely use Avis again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ALEXANDER - 15 July 2019
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by DENNIS - 14 July 2019
" I will book Sixt again "
" No queuing time at airport, either at pick up or drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by DOUGLAS - 14 July 2019
" Excellent service,would definitely use them again. "
" Very easy experience,good transfers from the airport,quick and easy service at the office,great they don't try to sell you lots of extras. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by PHILIP - 13 July 2019
" Overall experience was great no problems. All straight forward. "
" Absolutely no problems. No hidden costs. No mucking about. Pick up and drop off went very smoothly and quickly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ALAN - 09 July 2019
" Wouldn't hesitate to recommend "
" Exceptionally helpful staff and when we requested to change the drop off point to the airport instead of Palma office they could not have been more helpful and agreebale. Would definitely use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by PHILIP - 08 July 2019
" Very good value for money, quick collection and drop off, hassle free "
" All quick and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by CHRISTOPHER - 07 July 2019
" Competative price and good service throughout "
" Prompt transfer to hire centre and good counter staff. Would use again and reccommend "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PALMA DE MALLORCA, ES - Reviewed by BENJAMIN - 07 July 2019
" Generally very good again "
" All good again... but drop off had a lot of people waiting and took a lot of time. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 4 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by GERALDINE - 29 June 2019
" Excellent all round "
" Very efficient service & nice clean cars. Friendly staff & excellent pick up & drop off definitely use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by GRAHAM - 25 June 2019
" Second driver important for us "
" Excellent service. Drop off area busy and a bit chaotic "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by THOMAS - 24 June 2019
" Good deals and easy to follow booking process "
" Have rented many times from them and have had no bad experience so far. Cars in good condition, waiting times at pick up normally short. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 9
PALMA DE MALLORCA, ES - Reviewed by GRANT - 24 June 2019
" Straight forward "
" Very straight forward renting from this company, the vehicle was in good condition , the pick up and drop off times were very short, so no delays. We would use this company again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ALEXANDER - 24 June 2019
" Would happily use again. "
" Amazed at the speed and ease of collection. Supplied vehicle was not suitable as steering wheel was non adjustable but car was upgraded for free to resolve the issue with minimal fuss. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PALMA DE MALLORCA, ES - Reviewed by STEPHEN - 21 June 2019
" Great price "
" Great experience with Record, no issues and car was as specified. Only downside was the lengthy wait (45mins) at the counter when we arrived to pick up the car as there were only 2 staff on "
Overall Value: 10 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by MALCOLM - 19 June 2019
" everything went very well and fully recommend Record. "
" In the past we have stood in very lengthy queues however this time with two counters open we were seen immediately. on all occasions staff have been very friendly and courteous. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by STEPHEN - 18 June 2019
" Easy booking "
" Superb friendly staff no issues and quick return of petrol deposit and car insurance hold. Def recommend "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by TREVOR - 18 June 2019
" easy to complete booking "
" Accepted upgrade not pressured in doing so "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by NICOLA - 14 June 2019
" Did what I needed. Good price, good car, no hassle! "
" Pleasant. No pushy hard sell of additional insurance at the counter as happens so often in Palma. Perhaps I was just lucky!! Car fine, a year old and with some damage but all recorded and fuel deposit returned promptly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by IAN - 13 June 2019
" All good "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by JONATHAN - 11 June 2019
" Use Auto Europe every time but its worth checking some of the companies they are listing as some as very poor but no reflection on Auto Europe. "
" Really helpful and didn't try to over sell their own insurance extras when I showed I had my own. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by DAVID - 09 June 2019
" As usual, everything was very good "
" Very good experience, all round, especially the cost. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PALMA DE MALLORCA, ES - Reviewed by SARAH - 08 June 2019
" A very good value and no fuss or bother experience - best we've had in Spain. "
" A very busy counter when picking up the car but with plenty of efficient staff, the wait wasn't long. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PALMA DE MALLORCA, ES - Reviewed by MATTHEW - 04 June 2019
" Minibus turned up within 10 minutes. Staff were lovely - no hard sell on excess waiver. Vehicle was new. Very easy to collect and drop-off. Would use Auto Europe and Dollar again. "
" Convenient location - gas station at the end of the road, and close to the motorway and shopping centre. Great staff, great vehicle, great value. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by RONNIE - 03 June 2019
" Great value "
" Quick, efficient check in and drop off "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ALISON - 29 May 2019
" Good value for money and we got the car required. Pick up and the car hired was very good. Whilst the service overall went well there was confucion by Centauro staff when trying to drop off the car and have the return condition and fuel level checked. "
" Booking early does give some worry about all being in place, however we were most impressed the the service from both companies. A good job. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by GEMMA - 28 May 2019
" Very happy with car and customer service. "
" Had a lovely white bmw for a week. Very nice condition and relatively new. Took out full insurance so was covered if any damage occurred. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by MICHAEL - 28 May 2019
" Very happy, everything was very smooth. "
" Very happy with the car and service drom Hertz. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PALMA DE MALLORCA, ES - Reviewed by DEAN - 21 May 2019
" Man on counter was very good. "
" I left wife to collect bag while I went for the car. I got the car faster than the bag "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by MARTIN - 12 May 2019
" Great value and service "
" Great value and service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by LINDSAY - 12 May 2019
" Easy process "
" Efficient and friendly transaction all round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by GLYN - 11 May 2019
" Just what were wanted "
" Straightforward and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ANDREW - 02 May 2019
" Friendly staff, quick service both for collection and drop off. Car had quite a bit of damage on collection but all noted so no problems for me "
" Quick & easy Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by DOMINIC - 01 May 2019
" Good price with auto Europe "
" No queue, New car, friendly staff, would use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by NEIL - 30 April 2019
" Comfortable from booking to drop off. "
" Very efficient and courteous staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by RICHARD - 29 April 2019
" Excellent value for money and we love their flexibility around changing the car or date without incurring any extra cost. "
" Have hired cars from centauro for many years and have always found them good to deal with. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by LEE - 29 April 2019
" Very slick service, immaculate car. Easy to collect and easy to return "
" Car had only 740km so effectively brand new "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by JAMES - 17 April 2019
" Easy from start time finish "
" Check in and check out very happy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by KEITH - 09 April 2019
" Read many bad reviews on trip adviser but we had a flawless experience and the price through Autoeurope was very competitive. I have already recommended some other holiday makers to try for themselves next time "
" A little wait at the desk but they were quite busy. Still had me on file from previous year which saved time. I wasn't pressurized into extra insurance but I had already taken annual cover anyway. Got a lovely car which I think was an upgrade from what we booked. Much nicer than last the time we hired with them. My petrol deposit was refunded next day. No downsides at all this time "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by HELEN - 09 April 2019
" One of the few car hire companies that are fuss free and don't continually keep bugging you to add on extras you don't want or need. Thank you. "
" Fuss free! "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by THOMAS - 05 April 2019
" Just easy "
" Booked with them 10 times and never had a problem. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by KEVIN - 04 April 2019
" I got the best price, with a set of features that suited my needs, that I could compare with the greatest of ease. "
" Just perfect. I have never had such an easy experience in car rental. Seriously, this is what 10/10 is for. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by GRAHAM - 01 April 2019
" I am very likely to recommend you to other people and I am looking to use you again on my next trip which is to Bergerac. "
" We could not fault the service we received from you. The car was excellent, better than I was expecting and in beautiful condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by DEREK - 23 March 2019
" The car was excellent throughout our rental "
" Good value and the car met our expectations "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by VIVIENNE - 22 February 2019
" Extremely good value for money. Booking process easy. "
" All very straightforward and clear. Good directions given about collection and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by TERENCE - 19 February 2019
" I nearly always use Auto Europe. "
" There was no hard sell at all! No attempt to get us to pay for nil excess cover, GPS, additional driver, etc. A pleasant change from other rogues in Mallorca. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PALMA DE MALLORCA, ES - Reviewed by GRAHAM - 07 February 2019
" Would use again. "
" Very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by JULIAN - 27 January 2019
" Documentation could be clearer, for example fuel policy not on rental document "
" Always good, no arguments at return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by MICHAEL - 27 January 2019
" Auto Europe were very helpful sorting out the query with the insurance. "
" Counter staff insisted that I should take out additional insurance even though I had a zero excess hire. I refused to this after much argument. "
Overall Value: 8 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PALMA DE MALLORCA, ES - Reviewed by ANTHONY - 23 January 2019
" Overall good value for money and like 0 excess at a reasonable price with the rental company so no deposit being taken "
" The car was fine but the tyre pressures were all different and wrong and the inside of the windows had not been cleaned "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PALMA DE MALLORCA, ES - Reviewed by ANDREW - 14 January 2019
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by HAZEL - 12 January 2019
" Fairly straightforward, normal car hire frustrations. "
" Frustrating that they would not accept my Visa card for fuel charge. Causing me to incur charges on my credit card for the deposit. "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 9
PALMA DE MALLORCA, ES - Reviewed by MARTIN - 06 January 2019
" Easy from start to finish "
" Good quality vehicle at a reasonable price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by LEE - 02 January 2019
" Smooth, efficient and friendly "
" Smooth, efficient and welcoming staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by CHARLES - 10 December 2018
" I have used this service before always taking zero insurance excess and found the service to be reliable and good value for money. "
" I was initially given a Ford Fiesta with at least 100 damage defects, it was very scruffy and had clearly been broken into at some stage. I took the car back after a day because some of the electrics weren't working especially the 12v socket for GPS. Luckily, Hertz gave me another car which was perfect, Hertz customer service could not have been any better 10/10! That's why I chose Hertz through your service. "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 3
PALMA DE MALLORCA, ES - Reviewed by JAMES - 27 November 2018
" overall a very good hire, can not fault AUTO EUROPE. found more damage to the car than on the paperwork so took me longer to pickup the vehicle. but sorted at the desk.. Thank you.. "
" I booked a car full to full, but I was charged a deposit of 90euros for a tank of fuel and an airport fee at the time of pickup, when I returned the car FULL. I got 75 euros back, lost 15 euros with the exchange rate. so charged £85 off my card and £66 returned?? maybe a blocking better than charge.... "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 5
PALMA DE MALLORCA, ES - Reviewed by EDWARD - 26 November 2018
" Would certainly hire through Hertz again. "
" An excellent service from pick up to drop off and very helpful staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by DERMOT - 24 November 2018
" Great team, great service. Cant think of anything to complain about so 100% to Record "
" I was offered a free upgrade, which seems like a great idea. However big cars in small villages are not such a good idea. Something I think you might make your clients aware of before they take up your generous offer. Other than that, great service from a great team. I will be back in !allorca next week and will be looking for a car. Any special offers for a returning client? "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by TI - 23 November 2018
PALMA DE MALLORCA, ES - Reviewed by ANNA MARIA - 15 November 2018
" Very good "
" Very quick and friendly servicee. Good car and and good price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PALMA DE MALLORCA, ES - Reviewed by COLIN - 10 November 2018
" Auto Europe seems to offer very competitive rates and i will definitely use them again. I also called there customer services before the hire period with a few queries and the call handler was very helpful and efficient in answering my queries. "
" On arrival at the check in desk there wasn't anyone waiting so I was served immediately and directed to the car pick up area (multi-story car park, across from the terminal) to get the keys from an office there. The car I had booked was not there. 45 minutes later I was given a different car in the next category up! So effectively a free upgrade but the waiting was not the ideal start to the holiday and my family and I were getting annoyed waiting for the car. There is no walk around of the car to agree condition on pickup so it is necessary to do your own survey and document any existing damages yourself. More time needed for this so it was an hour or so before we left the airport. Drop off was quick and easy and the fuel deposit was returned the next day. Car was good value. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by DAVID - 06 November 2018
" flowed smoothly "
" polite staff, friendly and efficient "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by HUGH - 06 November 2018
" I have used Auto Europe >10 times - always worked out well. "
" Although off airport the bus ride is short and once at the Centauro location I always find them efficient and easy to deal with. Have used them 4 or 5 times and will again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by PHILLIP - 05 November 2018
" good value for money "
" great value for money, but waited in queue for nearly 2hours with screaming tired kids. I asked to speak to a manager only be told wait in queue an wait my turn.But once got car was nice new car and good value for money "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by FRANCES - 02 November 2018
" Terrific experience. Loved the car. Easy procedure to return car "
" Fabulous experience at Mallorca airport counter. Very nice & helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by JOHN - 01 November 2018
" Great price with fantastic offer. Was a very easy process and rental went smoothly. Thank you. "
" Thrifty and Hertz work together in Mallorca and it was a very good experience. Very easy and quick service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by JOHN - 29 October 2018
" We always use Hertz or Thrifty as we have always been really pleased with them. "
" Great service both on collection and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by DANIEL - 28 October 2018
" Car and price very good. "
" The car was the model promised and clean and in good condition, which I had for 12 days. The only problem was that it broke-down about 100 yds from the airport return car park (could not change gear). All though a problem, the Record staff gave 110% in dealing with my problem. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PALMA DE MALLORCA, ES - Reviewed by ANDREW - 27 October 2018
" Would recommended and would use again. "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by RICHARD - 26 October 2018
" Simple booking and good price "
" Apart from the slight difficulty finding the transfer bus on the departures level at the airport, this was otherwise a good experience. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by JOHN - 24 October 2018
" No problems to report. "
" Efficient. Friendly "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PALMA DE MALLORCA, ES - Reviewed by RADOSLAW - 22 October 2018
" all good "
" all good, just a long queue at the desk, easy drop off "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by GARETH - 16 October 2018
" Easy to book as always. Refundable excess option very attractive, although fortunately not having had to use it! "
" Off airport, so minibus transport, outside the terminal. Popular, so a longer wait for the car than expected. Thoroughly checked and photos of existing damage emailed to me, and checked on return, so no arguments! Car type as requested: low mileage, good condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by PETER - 16 October 2018
" The car was first rate and very good value, always impressed with your service "
" Very good and professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by JOHN - 16 October 2018
" First class service, would recommend. "
" Used Dollar twice now in different Spanish locations and service, standard of vehicles, and value for money has been excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by PETER - 15 October 2018
" Hassle free "
" Friendly staff at airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ANNA MARIA - 15 October 2018
" Very helpful and friendly staff, good car, easy process "
" Very helpful and friendly staff. Car clean and in good condition. Apercieate the zero excess and full-full option. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by SUSAN - 13 October 2018
" Staff were very friendly and helpful. Car was upgraded at no extra cost. "
" Polite and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by GRAHAM - 13 October 2018
" As above. "
" Service great, conveniently placed depot for us and friendly staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PALMA DE MALLORCA, ES - Reviewed by PAUL - 10 October 2018
" Good service, would recommend. "
" Really good car hire . Plenty of staff but drop off and pick up took too long purely due to amount of customers. Very popular due to good prices, "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ROBERT - 09 October 2018
" Generally every good. "
" Very good all round apart from long wait to pick upgrnerally "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by THOMAS - 08 October 2018
" Easy to book and follow up was very good "
" Very good although drop off was confusing as weren't quite sure how to get into the drop off car park initially! "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 9
PALMA DE MALLORCA, ES - Reviewed by ANDREW - 07 October 2018
" The pick up was carried out with minimum of delay in a very pleasant and friendly manner. "
" Excellent speedy service at the airport, all aspects of the hire were explained so that the customer fully aware of all aspects of the transaction. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ANDREW - 07 October 2018
" Car was fine and as expected and all working - main concern with collection as above. "
" 1.25 hour wait to collect car, which seemed a long timw when pre- booked Even though pre-paid for better insurance cover, did try hard to get us to upgrade "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PALMA DE MALLORCA, ES - Reviewed by RYSZARD - 07 October 2018
" all ok "
" all ok but long waiting "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by MALCOLM - 04 October 2018
" Great experience . Cheers. "
" Very easy site too navigate everything explained no hidden extras. Will definitely be using again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by BRENDA - 04 October 2018
" Overall very good "
" Very good but could of had better run through on the car or at least a hand book "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ROGER - 03 October 2018
" Everything went well. "
" Slightly difficult to find the office but otherwise absolutely fine, particularly the return process. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by LYNN - 02 October 2018
" Well done to autoeurope. The booking went very smoothly and everything was done well. "
" An excellent experience all aspects covered very efficiently. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by MALCOLM - 26 September 2018
" good service, all documentation clearly explained and no hidden costs. good all round experience. "
" excellent service, quick and efficient collection and drop off, no additional costs. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PALMA DE MALLORCA, ES - Reviewed by STEPHEN - 24 September 2018
" Nissan Juke petrol vehicle rented on this occasion was not fuel efficient and I would not rent again "
" Centauro staff are efficient and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PALMA DE MALLORCA, ES - Reviewed by TIMOTHY - 24 September 2018
" Easy booking, good price for the company I wanted to use "
" Always use interrent now as easy to deal with when collecting cars and usually no queues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by DIANA - 19 September 2018
" Would definitely recommend. "
" Excellent service, we were upgraded to a bigger car and very reasonable price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by JOHN RUSSELL - 18 September 2018
" Used previously; website easy to use; booking system simple to use; easy to make amendments; good to have full to full fuel options "
" Used before, so know where collection point is. However, easy to find; short wait; driver helpful; quick transfer; staff and car ready. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PALMA DE MALLORCA, ES - Reviewed by JOSHUA - 18 September 2018
" Great rental company. Nice and easy 5 minutes shuttle to the rental office "
" Great experience. None of the usual extra selling at the counter. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by MARK - 17 September 2018
" Swiftly "
" No hassle car hire "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by STEFAN - 14 September 2018
" I've used AE several times and it continues as my first port of call for booking a hire car. "
" Thrifty made everything simple - no hard sell of extra insurance "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by AARON - 11 September 2018
" Great "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by PETER - 10 September 2018
" Great service "
" Very long cue to collect car "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by MICHAEL - 09 September 2018
" Nothing specific. Just the transfer to collect car was not that convenient. "
" Depot off the airport and it was awkward to find. "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 7
PALMA DE MALLORCA, ES - Reviewed by LES - 07 September 2018
" Excellent "
" Very friendly and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by DONALD - 31 August 2018
" Good "
" Good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by KEITH - 29 August 2018
" Great company easy pick and drop off "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ROBERT - 26 August 2018
" vehicle in super condition and very comfortable. Good value for money. We were always rather concerned about possible damage from other users - eg parking, etc. "
" all rather faultless - pick up/transfer at airport could have been easier, but will know procedure for next time. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by LESLIE - 21 August 2018
" Efficient and friendly people. "
" Efficient and friendly people. They got though the huge queue as quickly as they could! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by JOHN - 21 August 2018
" Great service "
" Fantastic "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ELISA - 21 August 2018
" My only suggestion would be to give the car with a full tank and have it returned with a full tank. "
" Brand new car. Easy pick up. Even easier drop off. Fitted family comfortable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by REBECCA - 20 August 2018
" Very happy to use again. Usually suspicious about being caught for extra costs but happy with this company "
" Very professional. Regular shuttles and a short distance from airport. Very clean and professional hitech building to pick up car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by CHRISTOPHER - 14 August 2018
" Excellent "
" Good experience check in very good no pressure to have extras. Vehicle good there was slight damage but no issues. Drop off excellent member of staff very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PALMA DE MALLORCA, ES - Reviewed by DAVID - 13 August 2018
" Easy to book. Fair value. "
" Nice people. Efficient. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PALMA DE MALLORCA, ES - Reviewed by ARCHIE GRAEME - 10 August 2018
" Whole process was entirely easy "
" No hassle car hire "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PALMA DE MALLORCA, ES - Reviewed by DENNIS - 09 August 2018
" Very good "
" Very good with no upselling pressure "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by GEOFFREY - 05 August 2018
" Easy to use and informative web site. "
" A smooth and easy experience to both collect and return our vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by JOANNE - 25 July 2018
" Good efficient service with best deals "
" Pick up and drop were very smooth simple and quick. Staff we all pleasant. The was as expected. Great value for money "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by PAUL - 24 July 2018
" I have always received good service from Auto Europe. "
" Staff a little bit pushy about insurance, and why when they inspect the car on return do they still hold 1,100 euro deposit for 30 days?? "
Overall Value: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PALMA DE MALLORCA, ES - Reviewed by JEREMY - 24 July 2018
" An overall 10 out of 10. You should be very proud of Centauro "
" A great car (Nissan X trail) and easy paperwork, very happy with your company and deserving full marks across the board. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by DEAN - 22 July 2018
" Excellent easy to use process.... will definitely use Record/Auto Europe again next time I'm in Majorca "
" I have used Record/Auto Europe in Palma Majorca for a number of years now.... always a simple no fuss pick up and drop off process. Great car, great price.... petrol and insurance excess refund confirmed to me by email even before I had boarded my flight..... "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by GRIGORIOS - 21 July 2018
" Friendly staff, fast service ! "
" The only negative was that I didn't receive the car I choose initially but a"similar" one . Other than this, excellent service "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by JAMIE - 15 July 2018
" Extremely satisfied with the overall experience with hertz and would have no reservation in using them in the future "
" Excellent customer service and speedy transaction "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by IAN - 10 July 2018
" Booking is very easy and I really like the clear way all the choices are set out. We have used Auto Europe many times now and they have always delivered well. "
" They really made the whole experience hassle free. All the staff were friendly and helpful. We had a small accident (broke the wing mirror) but they handles it without any fuss. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by DAVID - 08 July 2018
" Good price. No surprises I would rent again from Autoeurope "
" All good. No surprises "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by JOHN - 07 July 2018
" Good experience "
" Very busy car hire company, but good value and fast service. "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PALMA DE MALLORCA, ES - Reviewed by STANISLAV - 04 July 2018
" AE is now my go-to place for car hire thanks to repeated good experience and cost savings achieved. "
" Upfront charges explained, no hidden charges added, no hard sell on the extra insurance, nearly new car in good and clean condition. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ANITA - 02 July 2018
" Excellent customer service-, great car - had to wait a while at pick up but there was a lot of people using this company. All good x "
" Very professional - great car - happy - everything was explained and very helpful lady on pick up. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ANDREW - 29 June 2018
" Hassle free and good service. "
" Hassle free and good service. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PALMA DE MALLORCA, ES - Reviewed by SEBASTIEN - 29 June 2018
" Was ok "
" Very good experience, every thing went smoothly and the staff was nice. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by JOHANNA - 26 June 2018
" Easy to understand website explained it very well "
" Quick easy and efficient, nice economical little car very clean easy to drive. "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by JOHN - 25 June 2018
" I would definitely use this service again. Really good value for money. "
" Took rather a long time to pick up the car... reception staff member however very quick. Car almost brand new. No problem. Drop off excellent! "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by PATRICK - 23 June 2018
" Staff very friendly at palma airport record go. Great service. "
" Very smooth service and very helpful.staff. very happy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by BUCKLEY - 23 June 2018
" Great "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ROGER - 21 June 2018
" Good car "
" Straightforward, speedy refund of credit card deposit "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by TIMOTHY - 20 June 2018
" very good experience "
" great price good car easy smooth pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by CHRISTOPHER - 20 June 2018
" All went very well. Great car "
" Very efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ALASTAIR - 19 June 2018
" Clear and simple; no problems "
" Everything was excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by KIM - 19 June 2018
" Very happy "
" Excellent price, good service recommend. Always use Record when visiting my apartment always happy with vehicle and service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by DAVID - 18 June 2018
" Always find Auto Europe to be efficient and excellent value for money "
" The only negative I have is that recently the cars I have had have been badly cleaned and the interiors have been poor with lots of dirt and stains on the seats etc. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PALMA DE MALLORCA, ES - Reviewed by JOHN - 17 June 2018
" Good value and easy to book. "
" Very friendly staff. Car was perfect for 5 of us. Quick pickup and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by DANIEL - 16 June 2018
" Great ease of booking through autoeurope also "
" Wiber were a great team of people who were so friendly and helpful. I would definitely use them again! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by LEIGHTON - 15 June 2018
" Very easy booking, collection and return "
" Very happy with the experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by ANTHONY - 13 June 2018
" Easy process good car but a little difficult to find the pick up point at Palma airport "
" Easy process although initially a bit difficult to find pick up point at airport. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PALMA DE MALLORCA, ES - Reviewed by JOHN - 12 June 2018
" Quick pick up and drop off , lovely clean and comfortable car. "
" A faultless service by Hertz as usual. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by DIANA - 12 June 2018
" Excellent "
" Really easy and great car . Best we've ever rented "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by KEVAN - 21 May 2018
" I have had issues with other Car hire operators at Palma airport and switched to Record. All good so far so would recommend them to others "
" Having hired a car with Record previously, they had all my details which they used to offer a very high level of service and make a special offer as a returning customer....excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by JASE - 17 May 2018
" Very simple, polite and friendly service, just what you need when arriving for your holiday and the car was superb value too. "
" Very simple, polite and friendly service, just what you need when arriving for your holiday and the car was superb value too. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by JEAN - 16 May 2018
" Appreciated no hard sell of damage waiver insurance "
" Long wait to pick up the car in Palma "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by THOMAS - 16 May 2018
" More competitive rates than offered from the rental companies. Useful rental company ratings "
" Professional service, good range of card "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PALMA DE MALLORCA, ES - Reviewed by IAN - 14 May 2018
" Very easy booking process "
" The collection process took over an hour, this could have been speeder if there had been more staff working "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PALMA DE MALLORCA, ES - Reviewed by DAVID - 13 May 2018
" It's really all about the people and they were good. Please keep the queues down though! "
" Nice people and they took away the usual stress getting a car "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PALMA DE MALLORCA, ES - Reviewed by CHRISTOPHER - 11 May 2018
" Have us ed many times. Very clear and professional service "
" Very easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PALMA DE MALLORCA, ES - Reviewed by KEITH - 11 May 2018
" we love Autoeurope - really good experience every time we use you (3 /4 times per annum) our 1st choice always. "
" return was fine bit (as always ) the wait to collect was 50 mins - no sense of urgency, too few staff, asking for info that should / could have been taken at time of booking. "
Overall Value: 9 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 6
PALMA DE MALLORCA, ES - Reviewed by RICHARD - 23 June 2015
" All good. "
" All good. The local company Record were helpful, car was good value and recent model. Only thing is having money taken from credit card for fuel and it will be refunded when returned full. Should only take cash if not returned full "
PALMA DE MALLORCA, ES - Reviewed by MICHAEL - 22 June 2015
" Easy to search for the car I wanted and a great price too. "
" Fantastic service, everything was very easy and hassle free. "
PALMA DE MALLORCA, ES - Reviewed by DAVID - 22 June 2015
" I always use auto europe as I am confident of getting the best deal available. The cars are always what I expect too. "
" The collection process is a bit slow as it seems there is no urgency to get people processed as soon as possible. "
PALMA DE MALLORCA, ES - Reviewed by JOHN - 20 June 2015
" Booking through Auto Europe was very straight forward and the options including things such as full-tank to full-tank a distinct advantage in a short hire. "
" I hire cars for both business and personal (holiday) reasons. Enterprise - Atesa at Palma Airport, Mallorca stood out as combining personable with professional service that I have encountered in, literally, decades. Thankfully no issues with the car - and I guess the real test is if something goes wrong - but from check out to check in the staff made easy what is usually chore of a process. Well done Joan - handled change to UK paperless licenses on day 1 (8 June 2015) with total aplomb. "
PALMA DE MALLORCA, ES - Reviewed by COLIN - 18 June 2015
" I have used Auto Europe regularly over the last few years and I have no complaints about their service. Its all very easy on-line. "
" They provided a Fiat 500 which I had requested and the pickup/drop off procedures were simple. No complaints. "
PALMA DE MALLORCA, ES - Reviewed by MATTHEW - 15 June 2015
" Easy booking and comparison of deals. "
" Car was of a decent quality (Fiat Panda). The price was reasonable (there are cheaper companies in Majorca but they seem to be less reputable), and we had no trouble whatsoever when returning the car at the end of our holiday. My only slight complaint would regard our 50 minute queue to be seen at the pick-up desk. "
PALMA DE MALLORCA, ES - Reviewed by KEITH - 12 June 2015
" most satisfactory "
" most satisfactory "
PALMA DE MALLORCA, ES - Reviewed by MALCOLM - 11 June 2015
" Make it clearer regarding extra cost for over 70 before booking "
" Lady very helpful regarding explanation of extra charge for over 70's "
PALMA DE MALLORCA, ES - Reviewed by FREDERICK - 10 June 2015
" Easy to book, good selection of cars to choose from. Highly recommended. "
" Speedy admin at airport. Excellent quality car. Excellent value for money. "
PALMA DE MALLORCA, ES - Reviewed by PAUL - 10 June 2015
" Auto Europe always gets the best price for its customers, i have always been dealt with swiftly professionally when picking up my rental car . And will always recommend others to book with Auto Europe 100 per cent "
" Record car hire was very friendly professional company they dealt with our booking process very quickly which made our onward journey seamless would use again "
PALMA DE MALLORCA, ES - Reviewed by DAVID - 04 June 2015
" This is the second time I have used Auto Europe and both bookings went very well with no problems. "
" Atesa was first class. They upgraded our car free of charge and it was a very new car. Very fast pick up of car at the airport and receiving the car. Dropping off was quick and efficient. Would definitely use them again. "
PALMA DE MALLORCA, ES - Reviewed by GRAHAM - 02 June 2015
" Always straight forward to book plenty of choice and great value "
" Helpful as always ,as long as you don't mind the wait.The cars are always excellent condition. "
PALMA DE MALLORCA, ES - Reviewed by MARTIN - 26 May 2015
" We had difficulty locating where to collect the car from as I did not see anything on the documentation that informed us that we were to walk upstairs at Palma Airport and look for a yellow minibus. It was only by asking someone that we found it. This may be because I failed to see it on the paper work but I do not think it was on there. I feel that the way that you returned the car could also be better explained. I also purchased the hire agreement because I was under the impression that it had free collision damage excess waiver which it did not. This could be explained better. "
" On arrival at Centauro, I had to wait considerable time although there were only a few people in front of me. This was because in every case the clients were confused by the procedure for the collision damage excess policy, even some Germans were confused. The policy in itself is not an issue but if this were explained up-front where it is easy to read, the situation would have been better. "
PALMA DE MALLORCA, ES - Reviewed by GERARD - 23 May 2015
" Very Happy with whole experience with Auto Europe Well done "
" Record to me was very well run business, no faults,I could see. "
PALMA DE MALLORCA, ES - Reviewed by STEPHEN ROBERT - 21 May 2015
" Generally very good but the instructions for contact at the airport were very vague and led to confusion. It would be clearer if they read 'Go to the Departure Level and look out for a black and green shuttle van'. "
" Excellent car and return service but picking up the car took a long time especially as it wasn't a busy time or period. I would not want to have to do it in a peak period! "
PALMA DE MALLORCA, ES - Reviewed by MICHAEL - 21 May 2015
" Good website & choice of cars "
" Good location & efficient staff "
PALMA DE MALLORCA, ES - Reviewed by JEFFREY - 06 May 2015
" Showing the rental company before booking has been a big improvement, as has the ability to select their refueling policy "
" Very efficient "
PALMA DE MALLORCA, ES - Reviewed by ANTHONY - 04 May 2015
" No instructions as to where to find the car hire desk "
" No maps supplied by car hire co. Arriving at a strange airport the big issue is how to find the car hire company and how get out of the airport and onto the the main roads and also getting the car back to the care hire base. A detailed map of the area around the car hire centre plus a general map of the area is essential. I actually went back to the airport (we were passing close by) during the week to make sure that I knew where to go on the day of departure "
PALMA DE MALLORCA, ES - Reviewed by ROGER - 02 May 2015
" We had no information on the booking as to where we would find the Drivalia rental. We looked all around the airport as there were no information or sign for Drivalia. Finally one of the staff directed us outside and pointed to an area were rental buses came. Again no signs. We eventually located the right area and waited for the bus to come. By this time we had wasted an hour and began to think the booking was a scam. Very poor. Once we collected out car we could be on our way. The car was satisfactory. "
" They need directions for pickup at the airport. "
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