Few European cities offer as much cultural richness as Milan, capital of the beautiful Lombardy region of northern Italy. There are dozens of first-rate attractions, most notably the famous Last Supper by Leonardo da Vinci and the imposing Duomo Cathedral whose great Gothic spires are visible from miles around. Well served by two international airports (Malpensa and Linate), as well as the city's Central Train Station, Milan's trend-setting fashion boutiques attract visitors from all over the world. Its tourist highlights include the 4th-century church of Sant'Ambrogio with its dazzling golden altar and Pinacoteca di Brera art gallery which houses a priceless collection of Old Masters. With a car hire in Milan you are also very well located for a pleasant road-trip around the nearby lakes of Maggiore and Como, both within easy reach of the city.
With over 65 years of international car hire experience, Auto Europe is the best company to get you the cheapest deal for your car hire in Milan and other key destinations in northern Italy. By working with all the leading global car hire suppliers, we are able to offer the widest selection of vehicles at the cheapest-possible prices at more than 24,000 pick-up/drop-off locations in over 180 different destinations worldwide. Check out our car hire reviews in Milan section below for the latest comments and opinions relating to the many products and services offered by Auto Europe in and around the wonderful city of Milan.
" No significant issues overall. Our only issue was with the shuttle bus collection from Malpensa to Centauro location. After waiting over 20 mins, until calling the office, we had little indication of the wait. "
" The supplied vehicle was clean, sanitised and in good condition. Our only issue was with the shuttle bus collection from Malpensa to Centauro location. After waiting over 20 mins, until calling the office, we had little indication of the wait. "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" all good "
" Everything was fine thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I always use Autoeurope and have done so consistently for many years "
" I was kindly given a small 4X4. good vehicle, efficient, and comfortable, thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Would recommend "
" Very easy experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service and very competitive as always "
" Absolutely no problems at all - I always use Auto Europe and this time was no difference to the ease and excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I will be using Sicily By Car again as the service was far better than other larger multi national companies with a yellow logo! "
" Good service and value - thank you; no fuss at all. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" autoeurope is good "
" very good car but quite expensive insurance "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Simple and good prices "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Maggiore were very efficient both on collection and drop off for this hire. "
" Very good. Car was nearly new and in excellent condition. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Top! "
" These guys at Hertz dollar thrifty at malpensa terminal 2 are the best. Always courteous and very efficient. Thanks. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Generally very good "
" Good speedy service "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" I have used Auto Europe for years, I recommend you to all my friends. Thank you. "
" Keddy is a joy to deal with. Thank you. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Straight forward booking, no hassle at the airport, either in acquiring or dropping off this car. "
" A good experience using SbC at Malpensa. Staff very friendly and the car was better than expected. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Yes would use again-a good experience "
" Very good service---thankfully no pressure to purchase insurance "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great offers, will use again! "
" Everything went smooth, the car was good, the staff didn't try to force-sale any insurance or car upgrade. I even extended the hire, for a very reasonable fee. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied with service "
" Easy and quick pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was a very good choice for us! "
" It was a queue when we arrive to the office to pick up the car, but the persons tried to move very quick, also our deposit was returned in 2-3 days on my credit car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" smooth "
" flawless "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Well done "
" I found the staff efficient and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The app was great! "
" The expirience was great using The app was very fast "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I haven't had any troubles or worry , well recommended "
" Nice helpful staff at the desk which didn't take more than 10 minutes for paper work and handed the keys in 5 minutes. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Called auto Europe to query about my delayed Flight and the car rental pick up and the staff was very helpful and willing to sort my problem. "
" I would like to thank you the Dollar staff for waiting for me, as my flight was delayed and the staff stood over 45 min after the closing time waiting for me to collect my car near 1 am. They were very polite and kind. It took me 10 min to pick my car and only 15 min maximum to drop off. I would rent again with them. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good "
" Thanks for no hard sell. Please make returns speedier "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" Easy booking process "
" Quick and easy process, no problems, car in nice condition, very good price, so much better than taking chances with GoldCar! "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy and straightforward. "
" Renting with SmileRent was super easy and inexpensive. Such great value. I did have a few hiccups on the app, but their chat customer service helped me sort it quickly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very easy to book "
" Easy booking, collection and drop off "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Quick & efficient "
" Quick & efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" No hassle rental as always "
" No hassle rental as always "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service "
" Pick up and drop off was easy and the vehicle was immaculate presented. Good value and high quality. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very happy and will use them again "
" Fast service, good and helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Regular user - offers easy comparison and easy selection of type of hire. "
" Business-like and efficient. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Well displayed site with all relevant information. Excellent rates! Will definitely use in the future. "
" Could not have been more pleased with the whole process. excellent customer service. Brand new vehicle. Will definitely use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good price "
" Overall ok "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Good value option when renting a car. Have used Autoeurope for both family holidays in Australia and Italy. "
" Good new car though could have been cleaner. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" I would like to book again with autoeurope and dollar. "
" Excellent service and good cooperative staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Very satisfied with the whole experience. "
" Very good service at the best all around prices that I could find. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No fuss, no issues. "
" No fuss, no issue. Got the car quickly and on our way. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Quick service, very reliable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Helpful at both ends; pick up and collection. "
" All OK. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" They are punctual "
" Was fantastic I m happy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Excellent. "
" Relatively painless pickup and very quick drop off. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Amazing experience "
" Very good "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 7
" I have used Autoeurope for several years now without any cause to change. I particularly like the comparison of different companies and the excess protection option offered when sellecting the cars. "
" Very efficient pick-up and drop-off. Low mileage car in very good condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good. "
" I had a brand new car, which was great. Everything went very smoothly, with no queues or waiting times. The full cover insurance, if taken out directly with Sicily by Car, is not nearly as expensive as with other firms. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Super smooth as usual. Autoeurope is the best as usual. Use them to book cars all over the world. "
" Great service and great car. Always check the car before driving away and take out excess insurance with autoeurope to be safe! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All worked very well "
" excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good will tent again "
" Efficient helpful staff good car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service, excellent car choices. "
" Vert pleased with the professional quality of services in Milan. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I love auto Europe. Best prices all round, best customer service. Thanks guys keep up the good work. I have already recommended your services to friends "
" Honest company who values their clients. Excellent cars, pick up and drop offs with no hidden fees or surprises "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good quality car and service. Thank you very much "
" Very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" New car and very clean on pick up "
" Speedy and efficient collection and hand back of car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have already booked several other cars for future trips with inter rent based on this experience "
" Excellent overall "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent price very pleased "
" Quick and easy. All the staff were friendly and efficient. Great price too!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Reliable and reasonable "
" They were pretty efficient at both ends and the car was excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" excellent service "
" excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Will book with you again "
" The service was very good. Staff were very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Immaculate car and specification as promised. On return I was in a rush and the staff recognised this and rushed to help as quickly as they could even though they were very busy - really helpful and supportive. Thanks you! "
" Efficient, helpful and quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All very straightforward.....excellent. "
" They attempted to sell me further insurance cover which I'd already paid to auto europe. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" On the whole very happy "
" The sign in at the airport desk could have been faster! It took about 15 minutes to process my booking. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Thoroughly acceptable transaction "
" Thoroughly acceptable transaction "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" excellent "
" excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Happy "
" Happy "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Overall Scicily by Car are good value, staff are good and cars clean and reliable. But the collection arrangements are far too slow and will influence my choice of car hire company. "
" Pick up was terrible, it took over an hour to collect the car which is really unacceptable. "
Overall Value: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Super - fantastic!!!! "
" Perfetta!!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very efficient "
" Well managed "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" I was happy with the car and the service. No issues at all. "
" I would have expected that in the north of Italy winter tyres would be fitted as standard in December. Other than that I was completely satisfied with my rental. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" hassle free "
" convenient and easy to use "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" By far my favourite web site for car rental comparisons, I stopped using any other. "
" Enterprise is by far my favourite rental company and I always choose them when I can. Staff were friendly and happy to explain everything about the conditions of rental and vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The phone number on the Autoeurope voucher is wrong. Interrent is now located inside the airport terminal and a shuttle is no longer needed. This was an inconvenience as we drove to pick up the vehicle and Interrent address on Google Maps was wrong. Information on Autoeurope and on Google needs updating. "
" The phone number on the Autoeurope voucher is wrong. Interrent is now located inside the airport terminal and a shuttle is no longer needed. This was an inconvenience as we drove to pick up the vehicle and Interrent address on Google Maps was wrong. Information on Autoeurope and on Google needs updating. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Car was clean and a joy to drive. "
" Very efficient and pleasant staff. Would definitely use again and recommend to friends. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy booking, good choice of different rentals. "
" Everything worked perfectly, quick shuttle pickup, smooth car collection process. The vehicle was in perfect conditions, although the winter tyres didn't seem very efficient even with little snowy conditions. The CNG fuel (gas) was very convenient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Great experience overall, however the car I was given had a faulty fuel gauge: not ideal especially on a brand new car. "
" Great car rental company, very nice cars and customer service. Of the bests car rental companies that I have used (and I used many!) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Excellent "
" Excellent service at desk "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good value and good service "
" Very good value - easy to access at the airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always look at Autoeurope first for excess protected car hire. "
" Very Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good service and car was ready to go when I arrived "
" Good service and car was ready to go when I arrived "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Hassle free. "
" Allocated car was of category as booked, but not a cross-over as advertised. Staff did offer a substitute with a surcharge which we accepted. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" Professional "
" Friendly helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe always provide competitive pricing and the car supplier firefly was good "
" Firefly are always good using ex hertz vehicles. Only slight issue is that in last two occasions the car has still been in preparation delaying my departure "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience "
" So easy to deal with, from prompt service at counter, to drop off procedure and sign off. Would recommend. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Thanks "
" Excellent service lovely car. No problems. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Usually renting a car is a stressful process but everything went extremely smoothly and I would book with Sicily by Car again if this is the usual service they offer. "
" A very smooth process throughout. Thank you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Absolutely excellent!!! "
" Best car rental experience I've ever had! Great price, great car, great service and no hidden fees. It was all so easy!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Autoeuropa is a great site to compare car hire prices "
" They are based in terminal 2 and i arrived in to terminal 1 - a short coach transfer but it was slow and inconvenient especially on the return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The lady that checked us in at the Milan airport was extremely friendly and helpful. She seemed to really like her job. "
" Made our Italy trip an excellent trip. Touring the country side was amazing. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy as usual and competitive rates "
" Firefly is part of hertz so they are easy to deal with "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" nice car.nice people "
" nice car.nice people "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All very efficient. "
" Efficient, even if the young lady on the desk was a bit over-eager to sell extras, like upgrade to a bigger car (which I didn't need). Car had some minor existing damage. Checked and verbally given the OK on return. I await return of petrol deposit, having returned the vehicle with a full tank. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 6
" Good choice of cars at good prices "
" very smooth pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" fine, used several times in the past. "
" too much pressure at counter to take extra insurance. "
Overall Value: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was quick and easy. Car was new and clean. Higly recomend "
" Everything was quick and easy. Car was new and clean "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No problems "
" No problems encountered you quite often hear horror stories with car hire. My experience was simple and trouble free "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As noted above. The Europcar branch staff and manager at Milan Malpensa airport were immensely helpful and ensured that I received a suitable vehicle, even though they had to get it in from another branch. "
" I was offered a free upgrade to a larger vehicle as what I had reserved was not available on the day. I declined this as I had some concerns over the area in which I would be driving and parking. The Europcar branch staff were immensely helpful and although there was a delay, they ensured that I received a car that met my requirements in terms of size and automatic transmission. This was certainly among the best treatment I have ever received from a car-hire operator. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Autoeurope gives a wide and competitive selection of cars for hire and the site is very easy to use. "
" Person dealing with drop off was very efficient but not nearly as friendly as other counter staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Very straightforward and good value for money "
" Professional efficient treatment. Fine to hire a slightly older car for a reasonable price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Found me a great deal on car hire "
" All very efficient "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Convenient and fast booking. I have been using AutoEurope for a few years to rent a car. "
" The only frustration was - it took about 2 hours to pick up the car in the airport , longer than to fly to Milan. However the car was very good in a good condition and very reasonable rental price. "
Overall Value: 8 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No comment "
" No comment "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good "
" All was fast and smooth. Unfortunately my favourite fiat 500 wasn't available but I got an upgrade to higher class car for free "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good. "
" Lovely staff, all went smoothly and efficiently. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I have always used Auto Europe for car hire in Italy. It is low cost, good service and friendly staff. Thank you "
" Easy to collect the car and the staff was kind and friendly. Although there was a delay of 45 mins this time. Overall very happy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Overall experience very positive. The only problem was not having a phone charger in the vehicle. If we had known we would have brought a different adapter. "
" Very efficient. Provided us with good information about services, location. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall Autoeurope are really good. "
" A bit slow getting the car. Issue with the car and staff gave an upgrade because of this which was good. Had to be persistent to get the return paperwork signed. "
Overall Value: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 8
" Good "
" Good "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" I received a nearly new car, a BMW , clean and perfect conditions, very easy to understand their contract without any "strange" conditions. I hope to use them again. "
" I used Maggiore in the past and it's ever the best one. Great customer service and cars. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything good. "
" Good "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" All of it was smooth and efficient. Car was excellent. "
" Can trust this company, some companies try to take more money from you. Remember they hold a large deposit and some invent reasons to withhold the deposit. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Fully recommend. I took out the zero excess insurance policy through AutoEurope as well, was cheaper than taking out my own. No issues with Sicily By Car either. This is at least the 4th time I have booked with them. If you're worried about the size of deposits needed at time of collection, check the deals on the upgraded insurance policies as this differs per car. I switched to a bog standard mini size car (fiesta) from a Fiat 500 and reduced my deposit from £1500 to £200. "
" Incredible value. The car was a bit scuffed but I'd rather that than a prestige one for 10 days of driving in and around the N Italian lakes. Saw mixed reviews before booking but the majority were down to peoples admin rather than Auto Europe or Sicily by Car. Had no issues at all. Great value and service from start to finish. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The experience was really good. Pick up and return were relatively quick and trouble free, paperwork was emailed immediately and deposit was released as soon as the final paperwork was signed. Also the car was quite new and top quality. I will happily hire with Auto Europe again. "
" Very efficient and trouble free. Staff were knowledgeable and did not try to up-sell options that I didn't want. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Smooth booking, pick up and drop off. Good value "
" Easy to pick up. No hard sell for additional extras "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" We're off to Italy again, I didn't bother searching for prices, I just booked the same car, with the same company again. That's a great measure of customer satisfaction. "
" no queues at the desk in the office; prompt, polite, efficient service with no attempts made to pressurise me into buying additional products. I was politely offered a satnav, an upgrade and a refuelling option but a polite no was sufficient to move through the booking out process. CDW procedure was explained. Damage noted and documented. 300Euro preauthorisation taken on my credit card. The car was spotless, fairly new and well equipped Booking in procedure was simple, efficient. Chap met us at the drop off, he examined the car, quick signature and we were done. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always a good price saves shopping around. Cheaper options don't always include what you need when you read the small print. "
" Smooth transaction. Only confusing thing is extra insurance they try to sell you when believe you have bought full insurance and excess waiver up front via autoeurope. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" Excellent service. "
" All dealings were with Europcar "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" Very efficient "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Delighted with the price and options "
" I had to wait about 30 minutes in line for service, but once I was being served, the process was fast and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Staff and experience all good "
" good experience, and nice new car (I was the first person to use it). "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Very good "
" All went well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall was very good. No issues I usually fear of damage claims as everything about condition of vehicle at beginning and end was handled perfectly. "
" This was an excellent experience. Excellent upgrade too for modest fee "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall very good. "
" Pleasantly surprised by the efficiency of the girl at the counter at terminal 1 although there was some confusion on the paperwork that i had, she sorted it out. On return of the car there was no one to check condition/fuel etc. Other than those, no problem, will definitely use them again . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" I liked the price comparisons as well as the price guarantee - the price had dropped since first booking and a no quibble refund was provided when I phoned up to say the current price was lower. "
" We went with Sicily by Car on this occasion as it was the cheapest and best value at the time. We benefitted from an upgrade which was an added bonus. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" Such an easy web site to navigate and always a great price. "
" An excellent service as usual. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service, trouble free and customer services ensured I was emailed my voucher promptly as I booked the car only a couple of days before my departure - excellent vslue car hire. "
" Having read previous comments I was somewhat concerned about the service I would receive in Linate. In actual fact they were polite, issued my car quickly, explained everything clearly (including the amount blocked on my credit card in case of damage or theft, unbloked on safe return of the car). When I explained that one of my passengers had some mobility problems they suggested a particular make/model which would be easier to get in and out of. The car only had 11000 km on the clock and was perfect. Only problem I can envisage is if you ever need to change the car as they have limited branches so do check if there is a branch near you. I wholly recommend their Linate airport office. "
" extremely efficient service. "
" Friendly and efficient service "
" Advertise price correctly, I.e company that adds a full extra day because flight departure time is 5 hours after flight arrival time should be advertised as one more day than needed instead of reducing the rental duration that traveller not always re verify. I use auto Europe regularly and was normally happy. So still recommend it although not this time. "
" Not in airport arrival. Transport dreadful. Unpleasant staff and charged you one full price day extra for one hour delay in giving car back when I requested quote for later drop in than collecting "
" Great service, as always. My only comment is to provide clearer contact information and office location for off-site rental companies, in this case Firefly "
" Good if you don't mind being shuttled to an off-site location to pick up and drop off. They need to provide clearer information on office location to avoid delay in locating them at a time of late arrival, as was the case with me. But otherwise Firefly was fine. The car was quite old but it worked well, their office was scruffy, the staff helpful but scruffy also. In short you get what you pay for...and they were great value for money "