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NAPLES CAR HIRE REVIEWS
Car hire reviews in Naples
Overlooked by Mount Vesuvius, the southern Italian city of Naples is a bustling metropolis waiting for your visit. Along with its abundance of Italian culture, cuisine and folklore, the city also has many popular tourist attractions. To maximise your holiday experience, we recommend hiring a vehicle during your stay through Auto Europe. Our car hire reviews in Naples is a testament to our great customer service, exceptional vehicle choice and competitive quotations.
With over 60 years’ of global car hire experience, Auto Europe is able to provide rental vehicles at numerous locations throughout Naples. Along with Naples Airport, Naples Central Train Station is another great pick-up location for anyone wishing to hire a car. Along with car hire, we also hire out motorhomes, luxury vehicles and provide a popular transfer service. Our returning loyal customers is a tribute to our professionalism and dedicated customer service team, who strive to make your trip as pleasant and stress-free as possible.
AUTO EUROPE NAPLES, ITALY Car Rental Reviews
Average Rating for Auto Europe Naples:
NAPLES, IT - Reviewed by VINCENZO - 17 April 2021
" Satisfied with overall experience "
" Very efficient in the overall experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by LYNN - 16 October 2020
" I would rent from Sixt again "
" Every thing about the pick up and drop Off was very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by DOMENICO - 29 September 2020
" very transparent and easy "
" very polite staff - smooth experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by GIUSEPPINA - 11 September 2020
" Very impressive service. "
" Very efficient check in . The employee was very professional,fast and efficient. Explained about the damage the car had and invited me to double check and take pictures for my own peace of mind. Very impressed. Also returning the car was stress free, fast and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
NAPLES, IT - Reviewed by SUSAN - 06 September 2020
" Easy to book and very competitive prices "
" Smooth and efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by GIOVANNI - 17 August 2020
" Good price ang service. "
" The car was better than expected. Pick up and drop off were very smooth "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NAPLES, IT - Reviewed by QUINTON - 03 March 2020
" All good, collected at airport, no drama's to collect car or drop off "
" All good, collected at airport, no drama's to collect car or drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by JAMIE - 03 February 2020
" Fine "
" Car had oil change warning on but I was told it was no problem "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 6
NAPLES, IT - Reviewed by ANGELINA - 15 January 2020
" Good service "
" Good service ,will use again and good price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by GIUSEPPE - 02 January 2020
" Easy and simple "
" Very helpful and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NAPLES, IT - Reviewed by GERARDO - 04 December 2019
" excellent experience "
" Very good and very polite staff also very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by WILLIAM - 02 December 2019
" As usual Auto Europe offered good rates and excellent service. "
" I was very happy with the customer service and the car. No complaints at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by TREVOR - 18 November 2019
" Efficient, clear, no hidden charges - it did exactly what it said on its website. "
" The vehicle had many scratches and dints when we saw it for the first time, but it was otherwise in good condition and proved to be a very good choice for our holiday. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
NAPLES, IT - Reviewed by PHILIP - 08 November 2019
" everything was ok "
" everything was ok "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NAPLES, IT - Reviewed by GREGORY - 28 October 2019
" Had to wait in queue a while but not a problem "
" Very good service thx "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by STEWART - 27 October 2019
" Easy experience from booking, to picking up and to dropping off. Great car, very pleased with the experience. "
" Excellent service, quick and easy to book the vehicle I wanted. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by EDMUND - 26 October 2019
" Easiest car hire ever in Italy (out of 70) "
" Flawless "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by IVAN - 26 October 2019
" Used AutoEurope many time before and overall had no issues so far. "
" The first car we had was Audi A4 2019 and it broke down 10km after the pick up. We got recovery and were given second vehicle Mercedes C220 Cabrio and this was top drawer. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
NAPLES, IT - Reviewed by STEPHEN - 22 October 2019
" I always book with Auto Europe because their service & prices are excellent & I know there is always someone on the end of a phone to call if I have any problems (which is hardly ever). Thank you Auto Europe & Budget. "
" The Budget staff were excellent. Louis when we collected the car & Diego when we returned it. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NAPLES, IT - Reviewed by BRIAN - 20 October 2019
" Easy to rent "
" No problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by MICHAEL ANGELO - 08 October 2019
" I have great experience in driving in Amalfi coast. definitely go back to this car rental company in future. "
" staff on front desk very helpful and funny. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by KENNETH - 04 October 2019
" Pleasant experience even cancelling by mistake and rebooking was no problem "
" All worked really well so sorry no constructive comments "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NAPLES, IT - Reviewed by GIUSEPPE - 01 October 2019
" Great service, really easy "
" Great service, however the ticket/queuing system could be better. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by JOHN - 30 September 2019
" Quite an economical deal with a comfortable car. Very smooth at pick up and drop off at the airport in Naples "
" Quite an economical deal with a comfortable car. Very smooth at pick up and drop off at the airport in Naples "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by SONIA - 28 September 2019
" very good, will definitely use again. "
" Brilliant car hire, I cannot fault it, everyone was [trofessional but friendly from beginning of the hire to the return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by MICHAEL - 27 September 2019
" The process for booking a car reasonable clear and comprehensive "
" Reasonable waiting time, directions to the car pickup clear. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NAPLES, IT - Reviewed by PHILIP - 24 September 2019
" Good rental, quick service and an excellent car "
" Easy rental with location close to arrivals at Naples airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by FRANCESCO - 24 September 2019
" easy to deal whit,and good low mileage car "
" good helping staff and replaced the car for one other model which i preferred "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by STEFANO - 22 September 2019
" Really happy about the all experience. Good job You will see me again "
" Guys in Naples very professionals, knowledgeble Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by JOSEPH - 16 September 2019
" Very easy "
" Brilliant to deal with part of europecar "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by MALCOLM - 13 September 2019
" great from start to finish "
" great from start to finish "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by JOSEPH ANTONIO - 09 September 2019
" Very user friendly online "
" Pleasent! didn't try the hard sell will most definitely use you again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by NICHOLAS - 02 September 2019
" Excellent as always! "
" Efficient process to collect and return. Better than many companies. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ALEXANDER - 28 August 2019
" Pleased to be able to check for car upgrades nearer the booking date "
" Fast, efficient service, excellent vehicle in great condition. Slight confusion around fuel policy but not a major issue "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by KEVIN - 27 August 2019
" Auto Europe site is very good, I always use it & recommend to others. "
" Very good service, very convenient location. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by CHRIS - 26 August 2019
" easy and straight dorward booking and great price "
" great customer service. greated with a smile "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ANDREW - 12 August 2019
" 10/10 Thank you "
" The man when bringing the vehicle back was excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NAPLES, IT - Reviewed by ICILIO - 09 August 2019
" nice car friendly staff easy to rent once arrived "
" nice car friendly staff easy to rent once arrived "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by YOUCEF - 01 August 2019
" 5 stars "
" I'm pleased with the whole experience with europcar "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by MARALYN - 16 July 2019
" Excellent value, and no problems with pick up or drop off "
" Front desk lady was lovely helpful and quick. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NAPLES, IT - Reviewed by MARK - 15 July 2019
" Hassle free process "
" Quick pick up if Hertz Gold member "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NAPLES, IT - Reviewed by JAMES - 15 July 2019
" Efficient as always "
" Easy to deal with "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by SALVATORE - 07 July 2019
" I find auto Europe very good and I will be using them again. Excellent. "
" Experience with Dollar very good and will tell my friends. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NAPLES, IT - Reviewed by ANTHONY - 27 June 2019
" Very efficient and always willing to help.. "
" Always friendly and helpful staff. Good prices when offers are available. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by TONY - 21 June 2019
" Good "
" No problems , collection and return all good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by AGOSTINO - 04 June 2019
" NO PROBLEMS THE PROCESS WAS SMOOTH "
" A GOOD EXPERIENCE "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by LESLEY - 04 June 2019
" Very easy to use there web site "
" Very helpful and no sale take which makes you want to use them again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by MASSIMILIANO - 27 May 2019
" Very nice experience "
" Very nice "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by GORDON - 23 May 2019
" In general, a fantastic experience, I just need to remember that there can be very long queues and some people need extra time to sort out their rental, so I might have to wait an hour or so. "
" The only downside in the whole process was the roughly one hour wait in the queue to get my car. The computer system also had a problem finding the home town listed on my driving license and the assistant had to restart it a few times. Other than that, I received a brand new car with 12Km on the odometer which drove really well, so I'm a very satisfied customer. The assistant offered extra services like additional insurance, but wasn't pushy unlike some of the companies I've used before, which was so much better. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by PAUL - 21 May 2019
" Easy no problems "
" Friendly staff easy booking "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by PELLEGRINO - 12 May 2019
" It was easy to drive away with the car "
" Very satisfied with the car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by PAUL - 10 May 2019
" I have booked through Auto Europe on several occasions and have always found them to provide a top class service at the right price.. "
" Everything went very smoothly. Their staff inspected the vehicle with us which ensured that there was no undisclosed damage. The car was new with 1000 km on the clock and was clean. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by TREVOR - 05 May 2019
" Lovely "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by STEPHEN - 03 May 2019
" All good "
" All good . Usual cheaper than most at certain times. Collection counter closed so directed to the hertz counter. Same company "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by MICHAEL - 03 May 2019
" Will use Locauto again. "
" Handover efficient. Car was well equipped and in good condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ROBERT - 27 April 2019
" I would used this company again but always through AutoEurope who I have found to be excellent brokers. "
" Efficient throughout. Tried to get us to upsize the car away extra cost but were chose not to and they weren't too pushy unlike other companies we have used. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by WILLIAM - 19 April 2019
" Everything was fine --- the handover, the car, return of the car and the guy at the desk. All went smoothly. "
" I've found over the last few years when booking any car through AutoEurope at Naples Airport the service has been first class. The car, although possessing a few dents and scratches, performed very well. I'll be using AutoEurope again later in the year. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
NAPLES, IT - Reviewed by JANET - 19 April 2019
" Easy booking process. "
" Polite supportive staff, spoke good English. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NAPLES, IT - Reviewed by PHILIP - 10 February 2019
" VERY GOOD "
" EVERYTHING WAS OK "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NAPLES, IT - Reviewed by MASSIMILIANO - 09 January 2019
" very good experience and very good car. "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by CARLO - 08 January 2019
" Easy and practical, booked another car already "
" I did not receive the type of car I was expecting and it was advertised "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ROBERT - 06 January 2019
" all went well "
" great service great car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ANTHONY - 17 December 2018
" fast friendly helpful staff "
" the staff were friendly and helpful talked me through every part of the process "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NAPLES, IT - Reviewed by FAUSTO - 14 December 2018
" Best prices "
" I already rented a car in napoli with noleggiare 4/5 times, never had a problem, cars in good conditions, good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by STEPHANE - 09 December 2018
" very good "
" very good and helpful crew "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by GRENVILLE - 03 December 2018
" Relaxed service car was basic but in good condition with no problems. It had a built in satnav that was a welcome bonus. "
" Easy "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by MICHAEL - 29 November 2018
" Ok - would use again "
" Car was not very clean - lots of scrapes and damage but clearly identified in docs Counter staff were very good "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 6
NAPLES, IT - Reviewed by SALVATORE - 16 November 2018
" Overall was fine "
" When you have to check the car for scratches and dents. A rep should be present so we both agree and document them "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 7
NAPLES, IT - Reviewed by JAMES - 11 November 2018
" very satisfied "
" very good and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by GIOVANNI - 09 November 2018
" Easy to access and good service "
" Prompt and friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by DAVID - 07 November 2018
" Whilst it was Budget, the branding throughout from our 'middle man' was Auto Europe. Naturally we queued for 40 mins at Auto Europa (same logo) only to be told our supplier was actually Budget. Confusing, unclear and a waste of time. "
" Whilst it was Budget, the branding throughout was Auto Europe. Naturally we queued for 40 mins at Auto Europa (same logo) only to be told our supplier was actually Budget. Confusing, unclear and a waste of time. "
Overall Value: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 7
NAPLES, IT - Reviewed by MICHAEL - 30 October 2018
" Fiat Tippo SW was just fine, we had booked a Renault Meggane eastate but the Fiat was a reasonable eguivalent. "
" Actually everybody was great, we inspected the car together going out and again coming back, np suprisess. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by LANCE - 28 October 2018
" Very good service "
" Very efficient & car was very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ELIZABETH - 24 October 2018
" Very good service. "
" I always find Budget to be the most reliable car hire company. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by PAUL - 14 October 2018
" Excellent service, car and price "
" We hired a Toyota hybrid from Naples airport and travelled to amalfi coast and puglia . The car and provider, B rent was excellent . All went smoothly and was impressed with car performance . Do remember to show all the marks on the car when you pick up the car and they mark it on the forms . Hire a small car if heading to amalfi coast - roads are narrow . Excellent price . Thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ROBERT - 13 October 2018
" All round efficiency "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by CHRISTOPHER - 10 October 2018
" Relatively good "
" Desk staff did not take hirers out to the car to inspect it for damage. However, car return was quick and easy. "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 7
NAPLES, IT - Reviewed by MICHAEL - 08 October 2018
" Positive experience of hiring a car "
" The staff were very helpful and we did not wait long at all to both pick up and drop off the car. The shuttle bus to and from the airport was very quick. One word of advice - find somewhere to refuel before you get to the airport as it is hair raising trying to find a garage near the airport in the rush hour in Naples. Thankfully there was a sat nav in the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by RUSSELL - 07 October 2018
" No problems at all "
" It was late and dark when we picked up the car and there were some scratches on the vehicle not noted on the paperwork. We took photos as instructed you the staff on the counter. These were not required on our return as the girl at the check in obviously knew about them. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NAPLES, IT - Reviewed by PAUL - 05 October 2018
" As usual Auto Europe provided a second to none booking service with the most competitive prices combined with ease of comparison between the various suppliers, backed up by (again) a second to none customer services. "
" Very good experience. All went well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by MARTIN - 29 September 2018
" Good no problems whatsoever ..great staff. "
" Excellent ..got to mention the friendly and efficient staff in Naples airport ..lovely vehicle too.Highly recommend and would use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by BARRY - 20 September 2018
" Overall a very good experience, will certainly book with you again "
" Very good, some confusion over damage to the vehicle at drop-off but resolved with photos we had taken at pick-up "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
NAPLES, IT - Reviewed by ZOE - 18 September 2018
" Really enjoyed our experience "
" Fairly efficient staff picking up. Car was not as selected but an upgrade. A few hidden costs, which I expected. Didn't have a road map available, but no problem as the car was loaded with electronic gizmos including an excellent sat nav. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by MASOUD - 14 September 2018
" all together, it was good experience. Although price was slightly high. "
" Lovely staff, they even looked after our luggage. On return, the guy who checked the car, tried to say I damaged the car, which I did not, after 10 minutes argue, he said ok it is fine. I found it not right, although it was a minor damage on mirror. "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 8
NAPLES, IT - Reviewed by ANTONY - 30 August 2018
" Great experience no hassle no delays "
" Quick professional service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ALBINO - 29 August 2018
" Good "
" Good "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 6
NAPLES, IT - Reviewed by NEIL - 28 August 2018
" Very good only issue is time to collect took approx 45 mins "
" Overall very good "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NAPLES, IT - Reviewed by GRAEME - 28 August 2018
" Really easy booking and very good comms "
" Really good service at a great price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by MARTIN - 26 August 2018
" Courteous and helpful staff. Well prepared vehicle in good condition. "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by LUKE - 24 August 2018
" easy booking, easy pick up and drop off "
" Friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ALEXANDER - 18 August 2018
" Excellent and efficient service. "
" Excellent and efficient service. Car was superb. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by SIMON - 13 August 2018
" All good no problems "
" All good , helpful and professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by JORGE - 08 August 2018
" I would rent a car with them again. "
" Fast drop off and very helpful staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by VICTOR - 07 August 2018
" very good hire experience "
" Smooth pick up and drop off. Well organised "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by DUNCAN - 29 July 2018
" I would certainly use Auto Europe again - a straightforward, simple to follow website. "
" As the shuttle bus pick up point was in a different place to other car renters, and as nobody at Naples airport seemed to be aware of where this was, we wasted a long time trying to find it. Apart from that, the experience was very positive with a good car and nice people who tried hard to help, particularly at the drop off when we were in a rush. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by MARTIN - 26 July 2018
" Excellent "
" Excellent service newish vehicle in good content ..no complaints and would use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ANTONIO MARIO - 22 July 2018
" All good "
" Very easy to deal with "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by PAUL - 18 July 2018
" All went smoothly. Very friendly staff. Easy experience and would recommend Firefly. "
" Excellent experience. The person who served us was very friendly and efficient. A very easy experience. All ran smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by ADAM - 16 July 2018
" Easy, hassle free service "
" Very friendly and Accommodating staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by SALVATORE - 09 July 2018
" Staff efficient speedy collection and drop off. Car clean and comfortable. "
" Good experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by GRAHAM - 08 July 2018
" Sound , helpful and efficient. "
" Initial car selected was smaller than expected and were a few issues with condition but almost immediately offered an alternative that was better and quickly agreed so staff etc were understanding, considerate and helpful. Drop off was super quick friendly and got the right result. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
NAPLES, IT - Reviewed by MARTIN - 03 July 2018
" Better car choice than competitor sites "
" Generally straightforward, car was as requested, some scrapes present not noted by staff when I picked up but no problem on return. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
NAPLES, IT - Reviewed by PAUL - 27 June 2018
" I have used Autoeurope on several occasions. I particularly like the ease of comparison between the various suppliers, and of course the competitive pricing. I am also assured by the first class customer when required. "
" New car, clean, with quick checkout and checkin. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by PAUL - 27 June 2018
" Straightforward & simple to use "
" Very good but taxi shuttles need to be more frequent "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
NAPLES, IT - Reviewed by GARY - 16 June 2018
" Easy to book and organised "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by MARTIN - 09 June 2018
" All good "
" New Renault Megane was very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by FLAVIO - 01 June 2018
" staff very good + exstra driver on insurance for free sumtimes "
" very please good price & staff very good never had any problem been using them 2 or 3 times year since 2004 "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NAPLES, IT - Reviewed by WILLIAM - 12 June 2015
" All good. "
" All good. "
NAPLES, IT - Reviewed by MICHAEL - 02 June 2015
" I almost always use Auto Europe for car hire,and have found them to be the most competitive in price,and have never had any problems. Would certainly recommend. "
" Enterprise car hire at Naples Airport is linked to Locauto,and is handled by their staff. However I had no problems. "
NAPLES, IT - Reviewed by ARMANDO - 27 May 2015
" spot on "
" Brilliant service even got free upgrade to Mercedes "
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