Located just 8 miles from the centre of Manhatten, the vibrant gateway city of Newark is a worthy extension to New York's vast tourism portfolio. Newark is a standalone destination in its own right with a growing range of first-rate attractions to offer, most notably the Newark Museum with its renowned American and Tibetan collections, sculpture gardens, Ballantine Victorian mansion (a restored 1885 mansion), a small zoo, planetarium and 80 galleries of art and science exhibits. The excellent Grammy Museum Experience Prudential Center is a must for music lovers featuring the work of iconic artists from the Garden State. Don't miss the Greater Newark Conservancy's Outdoor Learning Center, a peaceful garden area located in the heart of downtown Newark where visitors can enjoy a leisurely walk along its twisting trails amidst many different species of tree and plant. With a car hire in Newark you'll be a very short drive away from New York, one of the world's most popular cities and all the excitement that goes with it. Besides the Big Apple, you'll also have chance to visit some of north-east America's other amazing cities, such as Philadelphia and Atlantic City located just 75 and 95 miles away, respectively.
With over 65 years’ experience operating in the heart of the international car hire industry, Auto Europe prides itself on being able to offer the most competitive rates for vehicle rentals at over 190 different destinations around the world, including Newark and Newark Airport. We currently offer more than 28,000 convenient pick-up and drop-off locations in collaboration with all the leading local and international suppliers. No other company can cater for your travel needs with such an extensive range of options and at such a reasonable price. For added peace of mind, why not scroll down to see user ratings and opinions posted by other Auto Europe customers in our Newark car hire reviews section below.
" We use auto Europe several times a year "
" Hassle free pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" This was the most competitive fare we could find for a hire car, and the customer service representatives were great when we ran into trouble with a cancelled flight. A really good experience. "
" We had a rough time arriving at Newark - a cancelled flight, lost baggage, etc. We ended up arriving a day late and were worried a car wouldn't be available. The staff available at the desk were wonderful - reassuring, got us on the road quickly, and very understanding of our situation. Very impressed. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" I'm shocked to be honest. I've rented hundreds of times and never had such issues. "
" This location is unlike any other Hertz I have booked with. The counter was staffed by 1-2 persons and the queue was massive. Other staff were floating but not working. Usually when booking in USA we were offered a choice of vehicles, especially as a gold member and paying for a premium model. But the car I was assigned was tiny. Counter staff were extremely rude. I popped back in to give the key fob to the lady serving me (as she requested) and another staff member shouted about me pushing in line and to have some respect! Never again. I have raised with Hertz to request a full refund as the car was unfit for purpose and not as described. "
Value for Money: 4 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As always Auto Europe gets me the best deal . Ive been using this site for many years and will continue to do so . Thank you "
" The customer service representee at Newark Airport was amazing . I was dealing with a very stressful personal situation . He was very efficient and Id like to thank him and Hertz "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good service "
" Hire was very good apart from the discussion on toll fees/devices, which was a bit confusing. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I've been using Autoeurope for many years and find them to be competitive and with excellent customer service. "
" The car I reserved was not available. Received an upgrade. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Other than above comments all went well. "
" Airport pick up instructions only gave details for arrivals by air but I was arriving by taxi from nearby cruise terminal. Room for improvement! Counter staff told me to take any SUV from two lines of cars but when I went to the lines there were not SUVs there. Had to go back and they came outside and told me to take from another line. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Autotrade was ok, but given the experience with Thrifty I would think about recommending you, reason for a 5. "
" Several issuesÑ 1. The person at the counter tried hard to upsell me to a Mercedes SUV 2. Car was not what I expected, actually seemed a lower one compared to what I rented and expecting 3. Road signs to find delivery office in JFK were wrong due to recent changes and noone explained to me that I had to follow signs to Hertz. 4. Finally and most important, I have been double charged for the rent hire. I had prepaid it, but to my surprise, Thrifty charged my credit card again for it, which I have just rebated with AMEX. So in summary, very bad. "
Value for Money: 1 Efficiency of Counter Staff: 4 Expediency of Drop-off: 5 Condition of the Vehicle: 5
" No issues , website easy to navigate , paperwork clear "
" No queue at Sixt desk, agent was both engaging and efficient . This was our third rental at Newark this year and the first with Sixt. Only treated as a customer on this occasion and car was cleanest "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I would use Dollar again, as overall the car was to my satisfaction. "
" Noticed the inside of the car still had smudge marks on the back passenger window. The drivers foot mat had worn away in a certain area, thereby getting your right foot stuck a bit when driving. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" very good "
" very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" NA "
" NA "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
" I am unhappy with Auto Europe for the lack of toll pass info when booking or showing the possible costs involved. I did not expedience this when booking my last US car with another provider and feel that either the ability to pre-book or clear cost options should be displayed on the web site to allow a fairer comparison "
" Not happy with the service at Thrifty, believe I was overcharged for the EZpass and the lady was very rude, did not describe the toll costs accurately and basically conned me into paying more then I needed to. "
Value for Money: 4 Efficiency of Counter Staff: 1 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" All in all a simple and pleasant experience "
" Collecting and returning car was a breeze Jessica in particular was very helpful when we collected the car and made sure we were happy with the car and we're set to go "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Long term experience I am happy with Avis "
" We booked a mini SUV. Instead Avis handed me a huge Ford Expedition, the largest SUV available. I insisted that it will get replaced with a reasonable sized SUV. Eventually it was replaced with yet another American SUV. Most people would be happy, I was not. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 3
" It's the second time I have used AE . Both experiences have been great. Both online and enquiry made over the phone "
" Avis put 120 dollars on the bill for liability insurance. I did not notice this after the long flight and it is my responsibility. I had told them the EPASS was the only extra I wanted. I will not let this happen again "
Value for Money: 10 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" See above. "
" Car class in reservation did not match ckasses of USA. Arrived 1 hour early ond offerred an upgrade with charge. Received cars an hiur later, a car that was there when arrived. "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" All good, nothing especially positive or negative to report. "
" Check-in was slow. Long line but all booths were staffed so it wasn't too bad. I had completed all the online check-in stuff but this has to be redone at the desk - not good. Also, there were two bookings in the system for me so they didn't know which one was mine - not good. The lady at the desk was not particularly friendly - not good. On the other hand, the car was nearly new - good and drop-off was super fast - good! "
Value for Money: 7 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" yea definetley would "
" good everything after a long flight quick and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything from booking the car to handing it back was straight forward and easy. This not the first time I have used Auto Europe as it gives you all the choices and makes renting a car quick & simple as it covers all the essentials. "
" The process was quick and easy. We had completed the paperwork and in the car within 15 mins "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The service as as promised "
" The cars are old, but functional. I was driving a Toyota Corolla with over 40000 miles on the meter "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" You need more Oscars and less counterstaff- he transformed our experience, was an absolute model of great customer service. "
" Whilst the counter service was pathetic, Oscar in the car area could not do enough to help us, making sure we were happy with everything and showing us how to use the car. "
Value for Money: 10 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything fine at Newark liberty "
" First class service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good choice, but I'm always looking for lower prices "
" Everything went smoothly. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No hesitation in recommending "
" Straight forward and good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Does what is said on the package, we got a cheap rental, in great location & service. "
" The car was new & clean except for windows. Also no one explain where the controls were, so made difficult at times. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Good all Round "
" Drop-Off was to fast, no time to sort out any issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
" Very straight forward "
" Queue to collect the car was very long. We had some time pressure so this was not helpful "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" See 3. "
" Very poor customer service. Kept waiting a long time on arrival and return. Neither people particularly friendly. I am a regular customer and it made me think that I will try a different hire company in future. "
Value for Money: 7 Efficiency of Counter Staff: 2 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" Car collection and rental return was quick...staff were great! "
" All good!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Car had multiple scratches, chips,loose rear mudguard and was splashed with yellow paint --not what one expects from an expensive rental. mechanically good and drove well altho tyres borderline for UK rules. SatNav provided was very user unfriendly and small so difficult to read whilst driving, and altho we asked for it to be set up it took a week to realise it was set to avoid highways which caused a lot of difficult and unnecessary routing. Dollar is off our list of rentals "
" Car had multiple scratches, chips,loose rear mudguard and was splashed with yellow paint --not what one expects from an expensive rental. mechanically good and drove well altho tyres borderline for UK rules. SatNav provided was very user unfriendly and small so difficult to read whilst driving, and altho we asked for it to be set up it took a week to realise it was set to avoid highways which caused a lot of difficult and unnecessary routing. Dollar is off our list of rentals "
Value for Money: 4 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 3
" Great service, totally happy "
" 100% "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Useful and transparent price and service comparison tool. "
" Allowed me to change my return location at no extra fee. Everything went smoothly. Liked my free upgrade. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent "
" Only issue I had was being offered a gps at extra cost when car already had one built in as standard. Other than that service was very good and car was almost brand new "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Would use them again "
" Good deal and nice people "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Car was in shocking condition "
" The guy at counter was nice enough but it took too long from arriving to getting the car "
Value for Money: 5 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 1
" No problems and very smooth "
" Very smooth "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Smooth and easy. "
" Smooth and easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Car was not what I had ordered, "
" Not the car I ordered, and was damaged and missing parts "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
" well done "
" well done "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Bloody awful "
" You will shortly be receiving a letter of complaint. Months ago we booked a Ford Mustang Convertible for my bucket list dream trip of driving a Ford Mustang Convertible across New England. You confirmed that a Mustang Convertible or similar will be available to collect from your partners at Newark Airport, Advantage Rental Car. When we arrived after a very long journey to collect the vehicle we were informed by Advantage that they had never rented out Mustangs, Mustang Convertibles or any Convertible. In fact they added that they had been advising you of this for months. Needless to say this came as a bitter blow after you sent confirmation that we were guaranteed a Convertible. All that Advantage had for us was a people carrier. Over the following hours, which turned into days I had been emailing you and also even phoned you where you put me on hold (the bill for this call was £50.00 of which I have a. Itemised statement). We told you that we were travelling to Boston seven days into our tour, and you informed us that you were in communication with Advantage at Boston Airport to arrange for us to swap to a more suitable vehicle. We spent half a day getting to the airport and when we got there, guess what. No suitable car was available and we were stuck with the people carrier. You advertise that your customer service is great. It is not great, in fact it does not even get to the level of mediocre. You spoilt the trip and as I'll Health means that I will not be able to travel to the USA again, you spoilt my bucket list. Have I finished yet? No, to make matter even worse, if that were possible, Advantage charged us an extra £1,600 on top of what we paid. Please expect to hear further from me on this. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" See above. "
" Paid for 5 day Ezypass. Got to first toll and it did not work. Later discovered that the box/ cartridge had not been fitted into the slide out compartment. This should have been checked prior to handing over the car. Had to go through more tolls and this caused further hassle. All this was reported to Advantage customer services in the US at the time. "
Value for Money: 4 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" I booked a car for my visit to America, NJ. Bearing in mind this was my first time driving In the US and I also mentioned this to the staff, I wasn't given an option to opt in to a daily till charge for the EZ pass and now I have been told I'll be penalised and charged over $100 dollars penalty fare which I explained time and time again and the staff at Advantage/ Europcar literally laughed in my face and offered no help. Please do no use! "
" I booked a car for my visit to America, NJ. Bearing in mind this was my first time driving In the US and I also mentioned this to the staff, I wasn't given an option to opt in to a daily till charge for the EZ pass and now I have been told I'll be penalised and charged over $100 dollars penalty fare which I explained time and time again and the staff at Advantage/ Europcar literally laughed in my face and offered no help. Please do no use! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 5
" Overall not a good experience "
" Additional charges were levied at the counter for additional driver, easy pass and taxes so had to pay an additional $600. This was not clear during the booking. Also had to wait for more than an hour to get the car. "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 7 Condition of the Vehicle: 6
" Very bad experience book a car from this website and after talking my money and asked for all documents to verify my identity . Then came back to me saying they they don't have a car. And still not returning my money back instantly . What a useless website "
" Very bad experience book a car from this website and after talking my money and asked for all documents to verify my identity . Then came back to me saying they they don't have a car. And still not returning my money back instantly . What a useless website "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Disappointing and annoying "
" Car was not as requested. Asked specifically for something which could transport 4 people + 4 cases. Car only fitted 2. Had to pay extra for a car that suited. "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 8
" First time driving in America, only driven in England before but it was easy to sort out and the car was brilliant. Comfortable and easy to drive. "
" Very good service and easy to use "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very good "
" very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very helpful at Newark and gave a free upgrade which was much appreciated. "
" Easy to book and no problems. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very pleased with all aspects of the car hire "
" Very easy to deal with very pleased with vehicle and service from depot "
" very efficient. I had used Argus previously. Prefer Auto Europe as better service "
" Car was a bit old in the tooth. Numerous scratches and scuffs, dirty (white stains llike damp) in drivers footwell carpet, no carpet in passenger footwell. "
" The rental voucher should include more detail so the car hire company cannot question the elements that are included but not shown on the voucher when you present it to the car hire company! The car hire company (Dollar) questioned the 'fully inclusive package', so you do not effectively receive all the benefits you originally purchased! "
" The car we booked was not available so we had to make do with a slightly inferior model, it also smelt of smoke when we collected it. There were a few marks on the car which concerned us but there was no representative of Dollar there to go over the vehicle, we made a note of what we found, as it was when we returned the car they signed it off without a second glance. The staff are friendly enough but not as professional as they should be! "
" Excellent price and everything went well. The usual trouble at the rental desk over what was included on the voucher, but no problems overall. The wait at the Dollar agency was unacceptable but that was not the fault of the booking agency. "
" Unacceptable waiting time in short queue. Car supplied was adequate but in a very USED state of appearance. Service warning light came on after only 700 miles of driving. "
" The price I was quoted is what I paid, no hidden extras, no small prints, quickly done the paper work at the car rental desk, I was in my mini van in no time, I was very happy, I'll most certainly come back to auto Europe. And reccomend to my friends, thanks again. "
" Same as above "
" Rental with Auto Europe was flawless. Great price and coverage. Just paid and printed out the voucher. I wouldn't hesitate to use them again. "
" The rental counter was understaffed so pick-up took about half an hour. Drop-off was quick and painless. The new Prius-C was great on mileage and fine to drive, although it's a bit under-powered when accelerating on the highway. Overall it was a very good experience though. "
" Excellent website, good range of offers, the deals online exist and were purchased as stated. Will definately use again. "
" Car was good, reservation processing was fine as long as you ignore all the additional sales items. Extremely satisfied with the pre-paid deal and the process and the simple no nonsense car return procedure. "
" excellent service staff were very helpful and friendly "
" staff were friendly and were very helpful willing to take time to explain details thoroughly "
" Pleased with arrangements, got bombarded a bit by Dollar re extra products most of which were ok but a good level of service overall "
" Offer a lot of additional items and vehicle wasn't exactly as described but minor difference "
" I wasn't satisfied with the 'size' of the car I received. when I booked on line I understood that it would be a bigger car and more place for luggage. However, I was very satisfied with the customer service when I had a problem "
" It doesn't say clearly on line that DOLLAR is a 'air train' ride away from the airport... "
" Despite rotten reviews of Dollar online, we had a stress free experience "
" We have always found that you offer very good value especially on rentals in the USA and are very pleased with the service you provide. A suggestion - maybe have some sort of loyalty discount programme for frequent customers. "
" A very efficient and good service. We have been very pleased with Dollar on the two occasions we have used them. "
" The local taxes are an unpleasant surprise as they are high in the US. All inclusive prices for full insurance with all other costs would be very good. "
" Everything was like in the voucher when we picked up the car we had to wait as the car was not ready yet "
" Car was not available when picked it up it did not correspond the model ordered "
" Car provided had an expired Certificate of Insurance - caused problem with access to an aircraft museum - pointed out to Dollar on return of car "
" see above "