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NORTHERN IRELAND CAR HIRE REVIEWS
Car hire reviews in Northern Ireland
A small but intriguing place, Northern Ireland forms part of the United Kingdom. Its capital Belfast is a vibrant and bustling place which offers up plenty of entertainment, culture and a glimpse into the areas troubled past. Londonderry is yet another favourite city for visitors to Northern Ireland – with enticing restaurants, bars and quaint coffee houses, hiring a vehicle here is often a great decision. Another advantage to visiting Northern Ireland is the ease of heading south to the Republic of Ireland by car.
If you’re thinking of hiring a car for your next trip to Northern Ireland, than Auto Europe has over 60 years global car hire experience and is well poised to handle all your car rental needs. We provide competitive quotations and amazing deals at numerous pick-up locations in Northern Ireland. For your added reassurance, our previous customers have provided comments on our service within the car hire reviews in Northern Ireland section.
AUTO EUROPE NORTHERN IRELAND Car Rental Reviews
Average Rating for Auto Europe :
BELFAST, IB - Reviewed by JENNIFER - 02 April 2022
" All good "
" Efficient and friendly staff. Car excellent condition "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERRY, IB - Reviewed by WILLIAM - 26 March 2022
" Very easy to book & all the relevant documents arrive promptly & are easy to access "
" Well I didn't book directly with hertz as it was too expensive "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JOHN - 23 March 2022
" Guys at counter drop off were very helpful and are a credit to your company "
" Fantastic service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DEBORAH - 14 March 2022
" Very easy to use "
" Easy collection and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by WILLIAM - 13 March 2022
" Pleasant uneventful easy rental "
" Pleasant uneventful easy rental "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERRY, IB - Reviewed by ANNE - 05 March 2022
" Faultless "
" Very friendly & efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MATTHEW - 22 February 2022
" Quality car in excellent condition. Staff excellent very good experience "
" Quality car in excellent condition. Staff excellent very good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by IAN - 22 February 2022
" Easy and simple "
" Excellent service at Belfast, the gentleman was very helpful and professional at the service desk "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by STEPHEN - 21 February 2022
" Tip top "
" All went very smoothly, as usual "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ELIZABETH - 17 February 2022
" Should be some instruction for those unfamiliar with a hybrid car "
" I would have liked to have had some instruction on the hybrid/ or booklet to explain everything. A bit hard to get used to at first . "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BELFAST, IB - Reviewed by EDWARD - 17 February 2022
" Very friendly and quick. "
" Friendly, helpful and quick. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DERMOT - 24 January 2022
" Helpful when I had a query on my booking "
" The £100 charge to use the car in the Republic of Ireland seems expensive when Hertz charge £0. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by RUPERT - 24 December 2021
" Simple, straightforward & efficient service with both AutoEurope & Hertz at Belfast. Keep up the good work "
" Amazing service with Hertz as always "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by TOM - 13 December 2021
" Very efficient "
" All worked well and liked that my details are now being retained from previous visits speeding the pick-up process "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by GARY - 04 December 2021
" Well pleased "
" Well pleased "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ALAN - 23 November 2021
" As ever, Auto Europe are easy to use and provide good value for money packages. We will continue to use them. "
" THe only disappointment was the condition of the car which was high mileage (35,000 plus) and had numberous wear and tear scrapes bit we understand that at present it is difficult for companies to refresh their fleets. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 6
BELFAST, IB - Reviewed by CLIVE - 17 November 2021
" A good hire. "
" Pickup after dark but provided with pictures of pre existing damage. Easy to add to annotation next morning. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by RONALD - 09 November 2021
" The car had very poor lights and barely lit the road in front of it "
" Firefly were OK, basically just Hertz "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 7
BELFAST, IB - Reviewed by ALEX - 08 November 2021
" allways the best thanks "
" you guys are the best love working with you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by WILLIAM - 01 November 2021
" Excellent "
" Good old fashioned customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by TREVOR - 30 October 2021
" Straightforward and good value. "
" Friendly and helpful staff and good quality vehicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LONDONDERRY, IB - Reviewed by WILLIAM - 29 October 2021
" I always find Auto Europe a seamless experience from start to finish Easy to book & good communication once booked "
" Flawless experience from booking to pick up & then drop off "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by SASHA - 27 October 2021
" Straightforward booking & good value. Highly recommend "
" Friendly and professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERRY, IB - Reviewed by ALLAN - 26 October 2021
" Excellent service and staff were great. Will use again. "
" Welcoming staff, excellent service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by HEATHER - 21 October 2021
" When I got the car there was a light I find recognize. The man checked it immediately, fixed the issue and was very reassuring. Return was quick and simple. All in all excellent experience. "
" Very Efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by EMMET - 18 October 2021
" Good car, very clean and very helpful staff. "
" Friendly staff and very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by LAURENCE - 16 October 2021
" A very professional service "
" Excellent and professional service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by LINDSAY - 05 October 2021
" Great value and definitely cheaper than going direct "
" No problems, all very efficient from vollection to returning the car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by OLIVER - 04 October 2021
" Autoeurope was very helpful. A colleague called Joao Silva (in Lisbon) was extremely helpful, polite and answered my initial questions after booking very promptly after booking. He alone made my experience with autoeurope a 10/10 experience. Please pass on my thanks to him in particular "
" Overall very good. Very easy collection and drop-off, partly due covid-19 rules. Only downsides were: 1) Cost of taking the car over a national border was higher than had been quoted 2) The drop-off process meant the car was not checked until well after we had left (again, due Covid I think), so if any issues with the car were raised by firefly, it would make communicating and liaising between the customer and the provider much harder, and potentially puts the customer in a harder position to argue their case as they aren't physically present with the firefly rep to look at the car together and discuss any issues. Fortunately, this wasn't a problem for me - but I was a bit unhappy about the prospect of not having any information about deductions and costs incurred (if applicable) until 3 days after the rental. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by RICHARD - 01 October 2021
" Yes, I always use Auto Europe, always the best price and able to change time and date if required. "
" Everything was great! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by FRANK - 23 September 2021
" Fast, efficient & trouble free "
" Fast, efficient & trouble free "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by RICHARD - 22 September 2021
" Everything went as planned, no drama's !! "
" Smooth as usual. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DECLAN BARRY - 17 September 2021
" Always find Autoeurope efficient and good value, that's why I use your service constantly. "
" Helpful and friendly staff, good clean car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DECLAN BARRY - 17 September 2021
" Always find Autoeurope efficient and good value, that's why I use your service constantly. "
" Helpful and friendly staff, good clean car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by PHILLIP - 10 September 2021
" Overall quite good "
" Car had not been cleaned on the outside (note of apology in car) and had no air conditioning Staff were great "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
BELFAST, IB - Reviewed by JAMES - 02 September 2021
" Need to see savings as a member next time! "
" On the whole very good, though did not expect a Dacia! "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by WILLIAM - 01 September 2021
" Uneventful easy rental, thanks "
" I am a regular customer, old fashioned customer care "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by LINDSAY - 31 August 2021
" A good service, just expensive (but they all are just now "
" No problems with hire, but the cost is still on the high side compared to last year and pre vovid. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DEREK - 28 August 2021
" Vaughan excellent at Hertz desk in Belfast terminal "
" Vaughan excellent at Hertz desk in belfast terminal "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by BERNADETTE - 27 August 2021
" Very efficient "
" Efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by TIMOTHY - 24 August 2021
" Easy process of collection and drop-off. Friendly, courteous, informative staff at both ends "
" Car provided was smaller than ordered "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by FRANCIS - 20 August 2021
" Booked online, never any problems. Excellent service. "
" Very friendly and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MARK - 12 August 2021
" All worked, see above. "
" All went fine, only point is that I'd prefer a car with parking sensors. Other wise nice people to deal with. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by GARRY - 09 August 2021
" Overall good but with two issues. One minor gripe about the model of vehicle and one more important regarding the slow puncture as described above and reported in full to Hertz "
" having booked a Nissan Qashqai or equivalent I didn't think the Renault Scenic provided quite fitted the bill, albeit it a perfectly adequate car. Also we had an issue with tyre pressure warning before we left the airport, which on going straight back to Hertz, we were told it was a faulty sensor which had been checked and that the tyre was not punctured. Over the period of the hire we had to top up the tyre pressure twice as it clearly had a slow puncture. We reported this the Hertz on our return and I have pointed it out in my answers to a questionnaire from Hertz. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
BELFAST, IB - Reviewed by PETER - 08 August 2021
" The car went well and was economical as it was diesel "
" There was minor scrapes and scratches on the vehicle , some that the hire car company missed , so I had to make them aware of damage to the wheels and chips on the driver and passenger doors which were not on the email photos . This was dealt with efficiently. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 6
BELFAST, IB - Reviewed by JAMES - 02 August 2021
" A trouble free hire experience "
" A trouble free hire experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by WILLIAM - 28 July 2021
" As usual, a pleasure! "
" Easy uneventful rental, I can strongly recommend "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by PAUL - 28 July 2021
" Very good experience "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ROBERT - 17 July 2021
" Great time "
" Everything went very smoothly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by CHRISTOPHER - 12 July 2021
" Easy hassle free car hire "
" Very good service and hassle free "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by BRENDAN - 08 July 2021
" Will certainly book again "
" Great team "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by LISAJANE - 08 July 2021
" Auto Europe great as always. "
" great service "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by GARY - 04 July 2021
" Very helpful "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by LARRY - 26 June 2021
" I found Auto Europe through the Travelsupermarket comparison site. I was very satisfied with the cost (cheaper than if I would have booked directly with Hertz), the ease of booking and the full protection offered as Hertz own scheme to cancel excess payment is very expensive. I will definitely use Auto Europe next time I need a car hire - thank you! "
" Generally satisfied. The only problem was that the car (orange mini registered in the Republic of Ireland) had an analogue speedometer which only showed the speed in kilometres. I called Hertz on the 2nd day to check I wasn't missing anything and the person I spoke to said he was very surprised and thought all their cars showed speed in miles per hour. He said that I could change to another car but this wasn't practical due to the time and effort it would have taken to drive all the way back. There are numerous speed cameras in Northern Island so my wife had to tell me the mph equivalent whenever the speed limit changed which was quite tedious to put it mildly! Also, you might be in interested to know that the only documents that staff required to see was my driving licence and credit card. They didn't ask to see my passport, car hire voucher or DVLA check code which I was told to take with me. Of course this wasn't a problem for me. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by TREVOR - 20 June 2021
" Considerable rise in prices and some damage not recorded at pickup. Staff very helpful. "
" Very helpful and friendly agents. Again, damage to car not recorded at pickup and had to have additional damage recorded. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BELFAST, IB - Reviewed by IAN - 17 June 2021
" The vehicle return was efficient, but made especially so by the lady completing that rôle. "
" Excellent customer service offered by the lady at the vehicle return, she was kind and personable and offered excellent advice. "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 7
BELFAST, IB - Reviewed by KEVIN - 15 June 2021
" Have used Autoeurope many times never had an issue. "
" Good service. But terrible car, Renault Kadjar on rep ireland plates couldn't change speed from kph to mph, was a massive pain as was only driving in Northern Ireland which everything is in mph. Really disappointed in the car. "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by THOMAS - 10 June 2021
" Very straightforward "
" Firefly at Belfast are great. Will be even better post covid when drop off is manned again in the car park. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by GARY - 10 June 2021
" Very efficient and polite service. "
" Very efficient and polite service. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by RYAN - 10 June 2021
" Very efficient. HAppy "
" Initially an issue with the reservation as I was 30 minutes early for my booking. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by GEORGE - 08 June 2021
" great staff "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by WILLIAM - 02 June 2021
" Easy pleasant rental, I would recommend "
" Easy pleasant rental, I would strongly recommend "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by LYNNE - 27 May 2021
" Easy transaction, as always. A bit of a problem with the vehicle having only USB C sockets, so unable to charge my phone. "
" Always a pleasure to pick up and drop off the vehicle with such professional, friendly colleagues. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DECLAN BARRY - 22 May 2021
" Have already recommended your company to several friends "
" Nice car. Good experience with friendly and helpful service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DECLAN BARRY - 22 May 2021
" Have already recommended your company to several friends "
" Nice car. Good experience with friendly and helpful service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DECLAN BARRY - 22 May 2021
" Have already recommended your company to several friends "
" Nice car. Good experience with friendly and helpful service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DECLAN BARRY - 22 May 2021
" Have already recommended your company to several friends "
" Nice car. Good experience with friendly and helpful service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MARY - 09 May 2021
" Easy booking "
" Excellent service as always "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by KIERAN - 28 April 2021
" Very easy car pick up and drop off "
" Very easy car pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DAVID - 09 April 2021
" Rich and useful information, easy filtering by many important criteria. "
" Great flawless experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by LINDSAY - 07 January 2021
" Excellent service, "
" Used numerous times, always friendly and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERRY, IB - Reviewed by AIDAN - 05 January 2021
" Really easy, cheap for the time of year. 200 quid less than competitors "
" Much easier than previous times. Felt as simple as avis. Previously had problems with hertz but this was a big improvement "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by BARRY - 11 December 2020
" Always find Auto Europe efficient and good value. Much appreciated! "
" Helpful friendly service and a good car "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by BARRY - 07 December 2020
" Always find Auto Europe efficient and good value. Much appreciated! "
" Helpful friendly service and a good car "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by AVRIL - 19 November 2020
" Good. Would use again. "
" Car was ready and very clean. Nice car! Two issues 1. The whole time it had a warning that the key pad battery was low.... I even went back to check this wasn't going to stop somewhere on me. But this is an ongoing fault so should be advised about that. Cost me time to go back and check. 2 The fuel line wouldn't go to the top even though I couldn't get any more petrol into the car. Otherwise very happy. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by LINDSAY - 02 November 2020
" Excellent service from the very start with auto europe and right through to vehicle return with firefly "
" Absolutely fantastic from start to finish. No hassle at any point "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by WILLIAM - 02 November 2020
" Nice easy rental "
" Nice easy rental "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by STEPHEN - 30 October 2020
" Easy and efficient "
" Easy access from airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by WILLIAM - 28 October 2020
" Absolutely no problems and reasonable prices, used both in the UK and Europe without any problem. "
" Firefly are part of the Hertz group and were very easy to deal with, their prices are cheaper as they use slightly older cars. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JOEMON - 22 October 2020
" Had very good experience and definitely will select again next time "
" Very friendly staff and easy to complete the paper works. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ALBERT - 01 October 2020
" The vehicle I requested for familiarity was not available but an upgrade vehicle was offered. "
" Not happy that card only refunded at midnight on return date rather than there and then "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by IAN - 28 September 2020
" Always great value "
" Auto Europe, the best! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by PAUL - 26 September 2020
" Good cheap easy to use "
" Firefly signage could have been more prominent or have Hertz named on documents "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by DAVID - 25 September 2020
" Auto Europe always has the best prices and I wouldn't rent from anybody else. "
" Seamless collection and friendly staff. A pleasure "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JOHN - 23 September 2020
" I've continued to use your service for some years now, and to be honest I have nothing but praise for the efficiency and communication your company provides, really excellent to deal with, thanks Mr J. Jones "
" No issues at all ... the only slight concern was the counter staff explaining to me that I had to get the vehicle back for 3pm on my last day *Sunday, when I booked I indicated I would return the vehicle at 4pm ...??? Made us very early for our flight home! J Jones "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by ALAN - 23 September 2020
" I have used Auto Europe many times before and have never had any problems. This was no different. Thank you. "
" Easy to find in airport. Friendly counter staff. Easy to get to car. Very good value for money. Drop off straightforward. No hassles. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by WILLIAM - 14 September 2020
" Full refund if unable to travel is great "
" Easy rental, I have already booked another "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MARK - 10 September 2020
" Used you before and will use you again "
" Very easy pickup and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by SUZANNE - 04 September 2020
" Nice little car "
" All good "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
BELFAST, IB - Reviewed by JOHN - 04 September 2020
" From initial ease of booking to handing keys back at end of hire everything was simple and eat to deal with "
" Excellent from start to finish "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DAVID - 28 August 2020
" Good value plus simple website "
" No hassle. Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by GARY - 26 August 2020
" Always get good service "
" Very helpful "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by DAVID - 13 August 2020
" Competitive with many choices. "
" Always good service with no issues. Car supplied this time slightly more well used. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by STEPHEN - 10 August 2020
" Good service "
" Easy pick up and drop off. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by STUART - 14 July 2020
" Online system is very simple for changing a booking and refunds dealt with almost immediately. "
" Very helpful and easy to deal with. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by MAUREEN - 12 July 2020
" Very efficient and easy ro alter booking on line "
" Only slight issue was when i was returning car...two staff members were standing chatting and ignored me completely for about 5 minutes..i eventually asked one to help. At that point, usual good service resumed "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ERNEST - 22 March 2020
" as usual the experience with Auto Europe was good with no problems with thee booking tec. "
" generally very happy with firefly especially as I received a free upgrade to a car with a satnav which was a great help. Only slight downside was the mileage info on display was in kilometres so had to try to judge distances to destination etc. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by ALAN - 20 March 2020
" Great service thank you "
" Lovely staff going through a crisis with possible lack of work etc but still very friendly and professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by RICHARD - 18 March 2020
" Smooth easy booking. "
" Always a good experience with Firefly/Hertz, especially at Belfast International. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DAVID - 11 March 2020
" Good value. Great service. "
" No problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DEBORAH - 11 March 2020
" Firefly in Belfast were excellent in every way. I have no complaints and would recommend them to anyone. "
" All went very smoothly. Excellent car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by GRAHAM - 06 March 2020
" Car clean, supplied a free upgrade at no extra cost "
" On line booking through to car pick up and return very smooth operation. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by SEAN - 24 February 2020
" High recommend a brilliant service from start to finish. "
" Fantastic great service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by TOMAZ - 18 February 2020
" Perfect. "
" Everything went smooth. Definitely recommended. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ALAN - 17 February 2020
" I have used Auto Europe multiple times and have always found it an excellent experience. I recomment to friends and family. "
" Very good experience overall. Had a complementary upgrade and the pick up and return facilities at Belfast International are very convenient. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by ADAM - 07 February 2020
" will use auto europe again "
" very straightforward and hassle free "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JAMES - 07 February 2020
" All top class "
" All straight forward and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by LINDSAY - 05 February 2020
" Easy to book, great value "
" No hassles, speedy pick up and quick return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by TRUDI - 03 February 2020
" Very good prices & quick booking process. "
" Good efficient customer desks - need to flag up cross-boarder charges in big red letters BEFORE booking! "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BELFAST, IB - Reviewed by ANNE MARIE - 30 January 2020
" Very pleasant experience from start to finish "
" Staff are friendly, very efficient and willing to help with any query you may have. Very pleased anytime I have hired a car from budget and the car I have received. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MIRIAM - 29 January 2020
" Great prices "
" Enterprise are consistently making it easy to rent cars. Highly recommended. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERRY, IB - Reviewed by JOSEPH - 29 January 2020
" Would recommend, Will use again and Auto Europe was a great competitive price "
" Could not fault Hertz, staff were very efficient and helpful. Car was great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by GARRY - 23 January 2020
" Found the whole process easy to use and would use auto Europe again "
" Found the person on the desk friendy and helpful and when we picked up the car the staff there were friendly and very informative about the car . I would use them again on the next trip to Belfast "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ALMA - 14 January 2020
" Fast, efficient and friendly service from the desk to the pick up point. "
" Great service all round. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MARTIN - 13 January 2020
" Great price, very competitive so will have no hesitation to use again "
" All good, very friendly and efficient staff at Budget again. nice vehicle. Pick-up and drop-off were fast and good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by PAULA - 10 January 2020
" Definitely use again "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MICHAEL - 09 January 2020
" great experience with auto Europe once again.. "
" everthing went great ...very nice people at belfast int airport budget ....no hard sell or being awkward as has been my experience with others ...just straight forward car hire at a great price and great customer service...10/10 "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by RICHARD - 08 January 2020
" Very positive. "
" I was very impressed with the service at both the counter and the drop off. The car was in excellent condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ANNE - 04 January 2020
" Great experience no problems. "
" I always rent from Hertz I always find them very pleasant and very helpful never ever had a problem and very reasonably priced. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by BARBARA - 02 January 2020
" Very easy and efficient process and service. "
" Excellent service at collection and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by SELVARAJAH - 02 January 2020
" Hassle free "
" Efficient and professional service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by LISA LAI SHAN - 25 December 2019
" So easy, fast and efficient. Exactly as it promises. "
" Absolutely wonderful service and great value. Will be booking again soon. Thank you. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERRY, IB - Reviewed by JULIE - 18 December 2019
" Easy and straightforward process polite and respectful and welcoming staff "
" An easy and relaxed process "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by BRIAN - 15 December 2019
" Again until the next time "
" Good solid service always "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by BARRY - 13 December 2019
" Easy booking "
" Very prompt pick up "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MICHAEL - 11 December 2019
" Easy and reliable "
" Was a straightforward experience. No issues at all. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by BARBARA - 10 December 2019
" All good "
" Very simple straight forward process. All went according to plan. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MARK - 01 December 2019
" Easy to use. Good value. Great. "
" Friendly staff, decent car. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by PRABDEEP - 29 November 2019
" Overall very happy! "
" Very pleasant and easy experience. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by SIMON - 28 November 2019
" Clean fresh car at the right price "
" Very straightforward counter service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DEREK - 22 November 2019
" Good value for money. Efficient service "
" Simple and straightforward "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by TARA - 21 November 2019
" Excellent service "
" Very helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by HENRY - 19 November 2019
" good "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by GARRY - 16 November 2019
" The web site is easy to use and shows different hire firms makes it easy to choose the right car for your needs. "
" Friendly and professional service and very informative about hire car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by BRIAN - 11 November 2019
" Very likely "
" Everything was fine "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ALEXANDER - 10 November 2019
" Good friendly service "
" Good friendly service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by TRACEY - 10 November 2019
" All staff were extremely helpful and got us on our way quickly. Quick turn around when returning car. Will use again. "
" Slight confusion over charges but was sorted. All staff were extremely helpful and got us on our way quickly. Quick turn around when returning car. Will use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DAVID - 07 November 2019
" No complaints "
" No complaints "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JOHN - 05 November 2019
" all good "
" all good.....just a little disappointed at the quality of the car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BELFAST, IB - Reviewed by DAVID - 03 November 2019
" Straight forward and quick. "
" All went very straight forward and return was quick. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by CATHRYN - 01 November 2019
" Very convenient "
" Operated by Hertz "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DAVID - 30 October 2019
" xcelent as always "
" xcellent "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by MAUREEN - 29 October 2019
" good experience "
" lovely staff at desk and in car yard "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by BILL - 28 October 2019
" Offer an immediate overview of the hire market at the given destination. Very quick and time saving. if you do need to contact them by phone then they are friendly and helpful, actually get someone to talk too. "
" Quick, effieicent, friendly service at the counter and quick return procedure with return receipt given immediately "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by NABIHA - 23 October 2019
" Overall Great service during pick up and drop off. Thanks. "
" We had to come back to adjust the tire pressure 20 mins after collecting the car, that wasted a bit of our time. However the guys at the pick up desk were helpful and sorted it all out. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by ZUBIN - 23 October 2019
" Easy on-line service. good value car hire. "
" An easy car hire. Good value and a good car. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
DERRY, IB - Reviewed by DAVID - 22 October 2019
" Great service as always. "
" Great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JOANNE - 21 October 2019
" Seamless process from start to finish, very happy. "
" Really friendly and helpful staff, will definitely be using the service again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERRY, IB - Reviewed by COLETTE - 20 October 2019
" Flawless "
" Flawless "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ROBERT - 17 October 2019
" Guys at belfast city airport were really helpful and got us on our way quickly. Would use again. "
" Pleased overall. Car had tyre pressure issue which we were able to sort whilst away but otherwise a good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by MARY - 16 October 2019
" Definitely use again. "
" Easy pick up, friendly staff no hard sell. Only negative is the front screen was very dirty on inside, made it difficult in rain and dark. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
BELFAST, IB - Reviewed by JONATHAN - 14 October 2019
" Easy to book. Clear instructions and communication. "
" Got an upgrade from manual Focus to automatic BMW with integrated satnav. Very comfortable drive! Clear pickup and drop-off process. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ROYSTON - 14 October 2019
" GOOD CAR , GOOD SERVICE "
" GOOD CAR , GOOD SERVICE "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MICHAEL - 13 October 2019
" Excellent value, good communication "
" Efficient as always "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by LAWRENCE - 12 October 2019
" Good "
" Goid "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by DEBORAH - 12 October 2019
" Good communication "
" Efficient friendly service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by PHILIP - 11 October 2019
" Can't be faulted! "
" Smooth transaction and efficient and friendly staff. Car was decent enough, few very minor flaws but definitely still value for Money. Budget's location a few mins walk from the terminal which is a definite plus! "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by ANDREW - 10 October 2019
" Staff very helpful "
" Staff very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JOHN - 08 October 2019
" Excellent "
" Quick and efficient. Would happily use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DAVID - 08 October 2019
" all OK "
" all OK "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MARTIN - 07 October 2019
" All good. Good value prices nice vehicle perfect for getting around for work "
" All good. Nice car well equipped and a great way to see Northern Ireland although I was there for work so not much time to sight see. Budget staff were very friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by LEILA - 06 October 2019
" Service supplied was excellent Staff very polite and helpful "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JAMES - 03 October 2019
" Never had a bad experience when booked with Budget. "
" Never have any problems when booking with Budget, no long waits at Belfast international. staff always pleasant. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by NICHOLA - 02 October 2019
" Great company to use. Easiest car hire process I've come across so far and I use hire cars a lot. I will be back! "
" Good smooth checking in and out process. Good car. No hassle whatsoever. Will be back "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by COLIN - 01 October 2019
" I have used Auto Europe for multiple, long term rentals per year over the past 5 years and have been pleased with the service provided. "
" Pick up and drop off were fast and convenient. The staff were personable and courteous. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JOAN - 30 September 2019
" Excellent service "
" Excellent professional service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ERIC - 27 September 2019
" Will definitely use you again. "
" Quick and efficient on the road in less than 15min. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by PEARSE - 26 September 2019
" Good competitive cost, car was as expected. "
" Does what it says on the tin. Still think the border fee is ridiculous, its the same island. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by SHAUN - 25 September 2019
" Easy to locate fast and efficient service "
" Easy access good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by SCOTT - 25 September 2019
" Service was spot in thank you "
" Nice friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by PAUL - 19 September 2019
" Staff was very friendly and helpful "
" Easy pick up and dropoff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by KATIE - 18 September 2019
" Good hassle and stress free experience "
" Very quick pick up and drop off. Staff were very friendly. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by JOHN - 15 September 2019
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by BARBARA - 11 September 2019
" Great "
" Everything went very smoothly from pick up to drop off on return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by TRACEY - 05 September 2019
" Fast, efficient and friendly. "
" Brilliant service, efficient, friendly and personable. The car was very clean, new and just perfectly fitted our needs. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DAVID - 03 September 2019
" Simple process, quick pick up, great car "
" Pick up easy, car was great - a citroen C3 "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ROSHEA - 02 September 2019
" Good prices and variety to choose from. "
" Efficient service at airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by SYED HISHAM - 02 September 2019
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DANIEL - 31 August 2019
" Great service, quick and efficient "
" Great service, quick and efficient. Very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JARLATH - 31 August 2019
" Will definitely use next time. "
" Friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by CLIFFORD - 30 August 2019
" Very good value "
" Good car with SAT Nav. Quick service at airport and return easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ROBERT - 29 August 2019
" lovely friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by IAN - 22 August 2019
" One reservation - staff pointed out a cracked bumper but failed to point out a nail-head sized chip on the paint-work above it. Found it at first stop and photographed it to record date/time. Pointed this out on return and this was accepted by the Budget staff person. Otherwise a good little car in good condition inside and out and a good price. Will use AutoEurope again. "
" Happy with provider Budget, staff fast and competent compared with other hirers. All staff polite and good at communicating clearly and appropriately. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
BELFAST, IB - Reviewed by ANN CLARE - 21 August 2019
" No bother very straightforward "
" Very pleasant nice people "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by COLIN - 21 August 2019
" Great price and saved all the hassle of comparisons. Liked the customer ratings for different suppliers. Did not pick the cheapest on price alone, but only paid a few pounds more for the same car category, but with better customer ratings. Very happy with my experience "
" Exactly as ordered. Prompt checkout + return. Deposit fully released from credit card in 3 working days, so highly recommended. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ALISTER - 21 August 2019
" Very useful comparison table used in the process. "
" No difference to Hertz "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
BELFAST, IB - Reviewed by JOHN - 21 August 2019
" Very efficient process with good, clear comparison of quotes. rating systems are helpful to compare the rental companies. "
" I have rented cars from every rental company at both Belfast airports and Enterprise/Alamo are by far the best. As their office is on the plot they inspect the vehicle with the customer and offer to show the vehicle controls if needed. Other companies I have used often provide the keys in the terminal stating that the car has no damage only to find the damage (often in a darkened carpark at night !) and have to return to the terminal to register the damage (then finding that they are serving another customer and have to wait !). Enterprise also do not try to "hard sell" the extra insurances. Overall, I would highly recommend Enterprise/Alamo to anyone renting at either Belfast airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JOHN - 20 August 2019
" All went smoothly "
" Admin really good. Quick pick up. Car new but not overly clean- dirty windscreen. No air con which was a surprise "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BELFAST, IB - Reviewed by SHIN - 19 August 2019
" Will use again "
" Great service Especially when I dropped off the vehicle the staff was pleasant and quick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by KATHRYN - 19 August 2019
" Very positive booking experience - simple and clear documentation and no ambiguity about what documentation I needed to bring for collection. Thank you! "
" Very easy to book online, great price, fantastic staff on arrival who walked me through the process simply and politely. Great car which I really enjoyed driving and then a very quick handover when I came back. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MAUREEN - 18 August 2019
" all good "
" all good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ANN - 18 August 2019
" Excellent. "
" Always reliable, easy experience, no hard sell for excess insurance cover. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERRY, IB - Reviewed by IRENE - 18 August 2019
" Excellent service throughout. "
" Excellent , speedy service at Londonderry. Very pleased with car and overall experience of hiring. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by KEITH - 17 August 2019
" apart from speedo all good . "
" on arrival at airport the counter sign was very small in size if informed its was Hertz no worries , the car speedo was only on kilometres as Northern Ireland is in miles per hour ? and no duel on speedo head ? . Apart from this car was good . "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BELFAST, IB - Reviewed by THOMAS - 16 August 2019
" Everything ran smoothly. "
" Friendly helpful staff. Nice car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ELLEN - 15 August 2019
" It was a painless experience, and I was able to post the keys at the airport, as I was catching an early flight back. "
" Very efficient handover when arriving at the airport, and staff friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by CHRISTINE - 11 August 2019
" Good "
" Straight forward. We phoned to ask if we could extend our rental. The was agreed and organised quickly. Very helpful. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by MICHELLE - 09 August 2019
" Fantastic, would definitely use again "
" Quick and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by RONAN - 07 August 2019
" Very good "
" Very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by PAUL - 07 August 2019
" would 100% recommended to others. Prices were very reasonable. staff extremely helpful. drop-off very efficient. we are using them again in October. "
" very pleased. With previous rentals with other companies there is a certain amount of pressure to accept additional coverage, etc at the time of pick up. this was not the case with Alamo and the staff were extremely friendly and helpful. would definitely hire from them again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ROBERT - 07 August 2019
" Will book again with Auto Europe and Firefly. I have never had a problem. "
" Everything was exceptional from start to finish. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by COLIN - 05 August 2019
" Overall a very good experience and I will use Hertz in Belfast again. "
" Service at pickup and drop off was quick and professional and the Toyota Yaris performed well. Although summer temperatures in Northern Ireland are not high, it would have been good to have had a/c in the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by CATHERINE - 01 August 2019
" easy "
" Easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DUNCAN - 31 July 2019
" No problems at all. Very simple process from start to finish! "
" Great staff, great choice of cars. Easy process for collection & drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by PAUL - 31 July 2019
" Great service "
" Hassle free "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by CAROLINE - 30 July 2019
" Very straightforward and efficient, and great value too "
" Quick, efficient and great value "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MARK - 29 July 2019
" Very easy pickup. Upgrade at no cost. "
" No staff at drop off point and no check to agree that the vehicle was undamaged when returned. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by KATHRYN - 26 July 2019
" The car performed very well. The staff were friendly,efficient and informative "
" Gave a very thorough explanation of the car's key features.Much appreciated. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERRY, IB - Reviewed by KENNETH - 26 July 2019
" Very smooth process & friendly service. The car was excellent tto! "
" Excellent - thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by CATERINA - 25 July 2019
" Always straightforward and unproblematic. Thank you AutoEurope. "
" Nothing to add, satisfied overall! Everything went very smoothly. CW "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERRY, IB - Reviewed by STEPHEN - 25 July 2019
" All went very smoothly and was exactly as planned . Staff at Derry extremely helxpful. "
" All went smoothly staff were very helpful "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by KEVIN - 21 July 2019
" It was OK "
" Very confusing as there's no signage at the car hire counters had to ask the airport customer service desk. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JOHN - 17 July 2019
" Excellent "
" Very good could not be faulted "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by SHIN - 14 July 2019
" Clean car I would like to rent again "
" Great car Great price Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by CARL - 13 July 2019
" great car , excellent service "
" great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MAUREEN - 12 July 2019
" Excellent "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by BYRON - 12 July 2019
" Straight forward dealings both obtaining and returning car. "
" Have always used Budget on visits to Ireland "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by PHILLIP - 07 July 2019
" Easy to book - never had any problems with booking "
" No problems this time but I still have a problem with a charge being levied incorrectly last time I used them "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
DERRY, IB - Reviewed by MARY - 05 July 2019
" Excellent service. Staff at Derry airport very helpful. "
" Excellent service. Staff at Derry airport very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by CAROLINE - 01 July 2019
" Car was clean and in good conditioning "
" Quick, easy. Used the online check in. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JOHN - 27 June 2019
" All good "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DERRY, IB - Reviewed by JOHN - 21 June 2019
" Everything fine "
" No problems at all and short walk from the terminal "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MARTIN - 20 June 2019
" excellent service "
" spot on "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by JEREMY - 19 June 2019
" All good "
" Good "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by GEOFF - 15 June 2019
" All good "
" All good "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JAMES - 13 June 2019
" Excellent value. Great little car. "
" Very quick and efficient. Excellent! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by STEPHEN - 13 June 2019
" Easy to book and cancel. Often the cheapest prices. "
" Great service. Great value for money. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by IAIN - 05 June 2019
" great easy to use service and a big saving on booking direct "
" Great easy to use service, friendly helpful people "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by NINA - 03 June 2019
" A very straight forward service and easy to use. "
" We found the service to be quick and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by ANDREW - 22 May 2019
" ALWAYS 1st choice when I am hiring a vehicle "
" Absolutely zero issue and a very smooth pleasant experience. Car was spotless and the Hertz desk were the friendliest and quickest I have ever dealt with .! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERRY, IB - Reviewed by KATHLEEN - 13 May 2019
" AS ABOVE "
" No problems everything went to plan, thankyou. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by STEPHEN - 09 May 2019
" good service "
" good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DENNIS - 09 May 2019
" fine, no problems. "
" All very easy and simple. No hassle. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by STEVEN - 03 May 2019
" Just the job -did everything we needed for a successful trip "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MARTINA - 29 April 2019
" Will be using again. Thank-you "
" Easy to use. Car was great too "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by STEPHEN - 29 April 2019
" A lovely little car witch suited my needs. "
" Lovely staff very friendly and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by TARA - 24 April 2019
" excellent service on arrival "
" excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by WILLIAM - 18 April 2019
" Would most certainly use again. "
" very informative staff, easy transactions made very easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by CONOR - 18 April 2019
" Very good "
" All good and speedy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MAURA - 14 April 2019
" Top notch pick up and drop off please use tgey are ace "
" Just love the service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by HELMUT - 14 April 2019
" Car was very much reliable. "
" I hired a car at intern airport instead of city airport by mistake. Stuff was helpful to arrange another car to good conditions. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MICHAEL - 31 March 2019
" I always use autoeurope when travelling abroad for a hassle free experience "
" Staff friendly and helpful no hassle whatsoever "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by KATHRYN - 28 March 2019
" Hassle free "
" Usual good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by AILEEN - 06 March 2019
" Satisfied. I will use this service again "
" There was an additional charge for taking the car across the border into the Republic of Ireland that was not mentioned at the time of booking. Firefly was still better value than competitors and I would use them again. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by CAROLINE - 01 March 2019
" Excellent as always. "
" Very satisfactory, with very courteous, patient and helpful desk staff when I arrived exhausted and couldn't fathom some basics. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERRY, IB - Reviewed by IAN - 22 February 2019
" Hassle free "
" Everything went very smoothly "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by JAMES - 13 February 2019
" Best price. Easy online booking. "
" Used loads times before easy and no issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by PETER - 12 February 2019
" very good service "
" very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DENICE - 25 January 2019
" Very good. Great staff in Belfast "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DAVID - 08 January 2019
" Very friendly staff who greeted me by name when I entered as it was a quiet time and they saw me at the booked time. "
" Very friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by PATRICK - 07 January 2019
" Good. "
" Ease of use. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by BARBARA - 02 January 2019
" Very easy process. "
" Staff are always friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by RALPH - 26 December 2018
" Superb. "
" Superb service, quick friendly staff great efficient drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by THOMAS - 15 December 2018
" Excellent "
" excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by PATRICK - 14 December 2018
" Easy to book and the price was good "
" Very easy to pick up and drop off. Lady at counter was very helpful "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DAVID - 12 December 2018
" First class "
" Staff was very friendly and attentive "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERRY, IB - Reviewed by IRENE - 10 December 2018
" Totally stress free. Staff very efficient and welcoming . "
" Excellent professional service as always. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by STUART - 29 November 2018
" Quick, easy and great value "
" Excellent - it was actually Hertz. Helpful friendly & no fuss. Very Happy! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by KATHRYN - 22 November 2018
" No problems "
" Usual good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by COLM - 20 November 2018
" Will definitely use Firefly again, thank you "
" Everything was as ordered and service provided with a smile. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ADAM - 13 November 2018
" Excellent "
" Excellent.particularly staff at pick up desk "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DAVID - 12 November 2018
" No problems "
" Being part of Hertz, Firefly provided a professional polished service as expected. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JACQUELINE - 10 November 2018
" Great "
" Great service. Friendly staff at desk and at drop off. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ANNE MARIE - 07 November 2018
" Very quick process "
" Very efficient "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DERRY, IB - Reviewed by CHRISTOPHER - 07 November 2018
" Auto Europe offered most competitive rate combining insurance and good booking experience. Pleasant efficient staff at depot and car as expected. "
" Overall very satisfied. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by MIKE - 06 November 2018
" Easy to find the Firefly desk in Terminal, then a short walk to the car compound where staff were helpful. The first car we were given (a white Hyundai i30) had an awful smell of petrol in the boot and interior, so we approached the compound staff, who readily agreed to swap us over to an equivalent car, a Hyundai Kona. On return, there was a bit of a queue to get the car checked back in, but we were dealt with effectively. "
" Easy to find the Firefly desk in Terminal, then a short walk to the car compound where staff were helpful. The first car we were given (a white Hyundai i30) had an awful smell of petrol in the boot and interior, so we approached the compound staff, who readily agreed to swap us over to an equivalent car, a Hyundai Kona. On return, there was a bit of a queue to get the car checked back in, but we were dealt with effectively. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by CAROLINE - 01 November 2018
" Easy to use. "
" The interaction was via Hertz. They were very helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DAVID - 31 October 2018
" Totally satisfied "
" Great service from start to end "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by GARY - 30 October 2018
" Again very good service. "
" Very good service, would definitely use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MONICA - 26 October 2018
" Great "
" Great service . Bigger firefly sign in car pick up area would have been useful! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by KATHRYN - 25 October 2018
" Always use Autoeurope and I travel roughly every six weeks.Never had a problem "
" No fuss,speedy ,friendly,professional service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by CHRISTINE - 21 October 2018
" Brilliant - from start to finish thank you "
" Just brilliant , "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by BARBARA - 18 October 2018
" Everything went smoothly "
" Very pleasant staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by IRIS - 18 October 2018
" First class all round "
" The counter staff were particularly professional and friendly. Especially Anthony (Tony) who issued the car to me. All the team were very pleasant. Well done "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MICHAEL - 17 October 2018
" Auto Europe - reasonably priced, efficient. A good experience with Firefly (Hertz) "
" Well done, great receptionist, speedy check out and return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by CHRISTINE - 16 October 2018
" From check in picking up and returning it was excellent "
" Just brilliant - from start to finish - thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by TOM - 14 October 2018
" V good "
" Usual high standards "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ANTHONY - 10 October 2018
" No problems with booking or communication. Very competetive prices. "
" No problems with car and pick up/drop off. Additional Driver charge higher than expected. Credit card blocked for £1400+, which was not put back until 5 days after drop off. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by GRAHAM - 07 October 2018
" I booked the car then noticed bad comments on Trust Pilot. This is the second time I have hired from Fire Fly from Belfast, I have no complaints 10 out of 10. The car should be an 8 for condition, but deserves a 10 for value for money. "
" Excellent service, especially when under £36 for three days. I booked a separate Insurance for just under £14 this covered the whole hire period and covered everything including tyres, windscreen and any access charges. Car was high mileage, a bit damaged, but did the job at a bargain price. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DAVID - 06 October 2018
" Seamless as usual and low price too "
" Only problem was a message which appeared on the way to the airport saying the tyres needed to be inflated "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by STEPHEN - 03 October 2018
" No problems, went smoothly "
" Quick and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERRY, IB - Reviewed by PATRICK - 03 October 2018
" Have booked through AE many times. Never a problem. "
" All good. No negatives. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by THOMAS JOHN - 01 October 2018
" Very straightforward no hassle service "
" Good value and good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MRS JUDITH - 26 September 2018
" Cannot fault anything about the experience brilliant car and staff "
" Brilliant staff, helped she I realised I'd left my licence on the kitchen table in England "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DERRY, IB - Reviewed by JOHN - 26 September 2018
" No problems from picking up car and returning it. "
" First class service would recommend "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by IAN - 24 September 2018
" Have used auto Europe several times without problems and would recommend them "
" No problems with hire - quick and efficient. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by DARA - 22 September 2018
" I fine everything quite satisfactory "
" i fine everything quite satisfactory "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by PETER - 22 September 2018
" All staff involved from check-in to car return guys were professional, efficient but with friendly Belfast banter that made us feel very welcome. "
" All actions with Firefly have been quick, easy and professional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ROGER - 20 September 2018
" very happy with the service "
" fast efficient pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ELIZABETH - 18 September 2018
" First time user of Hertz and would definelty use again. "
" Airport member of staff ( a lady ) very friendly and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DARREN - 18 September 2018
" I have already given my brother the details on how to book "
" A great experience from beginning to end "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by TIMOTHY - 12 September 2018
" No hassle. Just what I wanted. "
" Consistent with standard of service I experience across all your partners. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ANGELA - 10 September 2018
" great little car "
" friendly, good service, easy to get car and return car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ALEC - 09 September 2018
" Excellent "
" very effecient. Wasn't forced into extra insurance. Smooth changeover "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DESMOND - 06 September 2018
" was very good it was easy to use website very happy "
" Belfast airport is fast and efficient car hire very friendly staff to "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by NATHANIEL - 04 September 2018
" Easy and good value for money "
" Quick, polite "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by STAVROS - 03 September 2018
" Hassle free service and good value "
" Hassle free service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by GERARD - 02 September 2018
" No issues with rental "
" No hassle quick & easy to book "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by KERRY - 31 August 2018
" Excellent would book again "
" Excellent service with no issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by GERARD - 30 August 2018
" Great value for money "
" Swift pick up. Nice car and quick and stress free drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by HELEN - 23 August 2018
" 1st class service "
" Easy quick service, everything explained. Pleasant helpful team "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by NEIL - 19 August 2018
" Very good "
" After a tiring day the staff were exceptionally friendly and helpful, well done!! "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by LAURA - 15 August 2018
" Rented a car, picked it up, drove it around Ireland, dropped it off. It all worked. "
" Good experience, easy to use, staff very helpful and pleasant at Belfast City. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by IVOR - 13 August 2018
" Fantastic couldn't be faulted "
" Excellent service from start to finish "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JOHN - 12 August 2018
" Always does the job "
" Friendly staff nice car to drive "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by ALAN - 11 August 2018
" A good value service "
" Great service from all in Belfast at collection and return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by ANDREW - 09 August 2018
" Would use again "
" Very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by EVANGELOS - 08 August 2018
" Enterprise / Alamo at Belfast airport was one of the best car rental services we have used. "
" Friendly staff, clean car, fast pick up and return in Belfast airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JUDITH - 31 July 2018
" Easy to make the booking. "
" Very good service. Polite and friendly. They were very clear about any damage caused to the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by PAUL - 26 July 2018
" The best car rental comparison site on the internet. Very easy to use and always comes up with the most competitive quotes. Very reliable. I have never experienced any problems with rental companies when booking through Auto-Europe. "
" Friendly, efficient staff. Easy pick-up and drop off. Great value for money. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MICHAEL - 26 July 2018
" Easy to find what I wanted. Liked inclusion of additional driver. "
" Very good. Excellent car. No hassle when I said I had already purchased additional insurance. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by NEIL - 26 July 2018
" Efficient, friendly and no hassle returning the car "
" Very interesting that Hertz are the only rental company at Belfast that don't charge a cross border fee. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by SALLY - 24 July 2018
" Good service "
" Efficient service at the desk. Car was a bit bashed and had a wheel trim missing. Only hired for a day so it did the job "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
BELFAST, IB - Reviewed by EDYTA - 23 July 2018
" I can highly recommended "
" Very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by STEPHEN - 22 July 2018
" good "
" very good "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by KENNETH - 16 July 2018
" Looked after us though the whole process "
" Most helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by IAN - 15 July 2018
" Great value and great car "
" Great service from staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DAVID - 09 July 2018
" Made it easy to get on with our holiday. "
" Efficient easy and professional. Well priced. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BELFAST, IB - Reviewed by IAN - 04 July 2018
" Would have no hesitation in using again. "
" Very efficient staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by PHILIP - 04 July 2018
" 1st class "
" Everything was 1st class "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by SHIRLEY - 28 June 2018
" Good service "
" Good overall service and very quick and easy in and out . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JAMES - 26 June 2018
" Efficient and competitive pricing "
" Dacia Stepway unleaded was easy to drive and economical "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by THOMAS JOHN - 24 June 2018
" Woukd definitely use again and also recommend to friends and family "
" Great service quick efficient and good customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MUHAMMAD HAMID - 23 June 2018
" Very helpful "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by PAUL - 22 June 2018
" Easy collection and return- helpful staff "
" Collection at the airport was very quick and efficient- the staff were helpful and friendly and the car was as expected and very comfortable "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JOHN - 21 June 2018
" Nothing was too much trouble on arrival and departure "
" Very helpful staff on arrival "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by PATRICK - 20 June 2018
" Always find that Auto Europe are competitively priced v other car hire brokers. "
" Car externally was clean but inside fascias and glass needed a clean. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by GERARD - 19 June 2018
" Staff at Belfast airport kind and efficient "
" Brand new vehicle fantastic "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by KATHRYN - 17 June 2018
" No problems.I frequently use Firefly "
" Hassle free "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERRY, IB - Reviewed by ERIC - 15 June 2018
" Staff at Derry Airport Firefly desk were excellent. Very polite and friendly and knowledgeable.... "
" Staff at Derry Airport Firefly desk were excellent. Very polite and friendly and knowledgeable.... "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by DAVID - 14 June 2018
" Excellent. The only small issue was finding where to collect the car, as firefly was operating under Hertz in Belfast International Airport. The sign to indicate this was quite small and easily missed. "
" We were extremely pleased to find that our 'Ford Focus or equivalent' was a Dacia Duster. We had never driven one before but were very impressed, particularly as it was almost new. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by MICHAEL - 13 June 2018
" Hire booking service very easy to follow and efficient. Have used several times before with no problems. "
" Received very quick and efficient service from Hertz, Belfast Intl Airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JIBRAN S - 16 May 2018
" Good service "
" Straight forward booking with Autoexpress. Staff at desk were friendly and helpful "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
BELFAST, IB - Reviewed by SARAH - 16 May 2018
" again everyone was kind and helpful "
" everyone i met was very friendly and helpeful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JOHN - 11 May 2018
" They didn't try to force any extras on me. They are all polite friendly and professional. "
" The friendly guy at the counter made an confident that it would be a good service. The lads at the pick up were excellent as well. Car was immaculate. The whole experience was great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by JAMES - 10 May 2018
" Very easy pick up and drop off, no problems, Nice car "
" Easy pick up, nice car. Everything went smoothly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DERRY, IB - Reviewed by MARTIN - 10 May 2018
" Very easy, efficient process "
" Staff very nice. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by RICHARD - 02 May 2018
" Good website, easy to navigate. "
" Always a good straight forward service, if you have hired cars on many occasions you know what you want or don't want. If you are hiring for the first time, read the contract before you arrive so you know what to expect and always have a good look around the car before you drive off to report any damage not already indicated. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELFAST, IB - Reviewed by GRAEME - 23 June 2015
" Plain and transsparent pricing online. I always use Auto Europe as no other comparison can compete on price or choice of vehicle. Highly recommended and will return again. "
" Hertz at Belfast City Airport are so helpful and full of personality. They treat their customers as friends and couldn't do any more for you. Very easy transaction and great choice of vehicles. Excellent company A+ "
BELFAST, IB - Reviewed by GRAHAM - 23 June 2015
" Regular use over 10 years+ of your excellent customer and value for money services which have always impressed me. The very occasional 'hiccup' resolved efficiently and effectively. Have never failed to impress. Well done one and all. "
" Without doubt the best car hire company and now the only hire company that we use on our regular visits via Belfast City Airport to our holiday home in Donegal. The same well established and long serving staff always meet and serve us well on both arrival and departure. Excellent vehicles. Very much on top of their game and too be applauded for their excellent customer satisfaction and care. No stunts pulled like additional charges upon arrival for going over the border into the Irish Republic or attempting to charge for a single stone chip to bodywork, hardly visible to the eye, allegedly found upon return which occurred with other companies we engaged in the early years and too whom we would not return. Well done Team Hertz "
BELFAST, IB - Reviewed by ROSEMARY - 21 June 2015
" Staff very helpful when i needed to alter booking "
" new system rather slow "
BELFAST, IB - Reviewed by PRAVEEN - 16 June 2015
" It was a pleasant experience. It would have been even better if the vehicle make/model and whether it's going to be a manual or automatic is confirmed in advance. "
" The staff were friendly and helpful especially the person who handed us the key as he gave me a quick training on driving automatic van as it was my first experience with automatic ones. Only drawback was the vehicle started displaying 'Injection Fault' after we travelled for some time and we had to switch off and back on to get going. "
BELFAST, IB - Reviewed by BRIDGET - 12 June 2015
" Bit of a wait at Budget desk as there was a queue and just one member of staff as it was Sunday "
" Bit of a wait on Sun actually half an hour wait as just one staff member on duty but pleasant professional and helpful "
BELFAST, IB - Reviewed by MARY - 12 June 2015
" everything was very smooth and efficent "
" very friendly staff "
BELFAST, IB - Reviewed by STEPHEN - 11 June 2015
" No problems at all. Very friendly staff. "
" Very friendly and helpful "
BELFAST, IB - Reviewed by PATRICK - 10 June 2015
" Phones calls were answered promptly and any questions dealt with. "
" The car was not as detailed at the issuing desk with many defects not highlighted. These were highlighted by myself to the person at the car.. "
DERRY, IB - Reviewed by STEPHEN - 09 June 2015
" car was fine staff where fine no problems at all charged me extra but phoned snd got it sorted will use them again and recomend my friends and family thank you. "
BELFAST, IB - Reviewed by PATRICK - 09 June 2015
" always at the end of a phone to answer any questions "
" very good service, new car also staff willing to answer any questions "
BELFAST, IB - Reviewed by SHARON - 05 June 2015
" Easy to book good value "
" Friendly helpful staff "
DERRY, IB - Reviewed by OWEN - 03 June 2015
" Worked well for me "
" No problems "
DERRY, IB - Reviewed by PATRICIA - 02 June 2015
" Mention that the excess needed reducing at the time of purchase . Phone line helpfull "
" Friendly service and quick sorting returned car .No waiting with family and aircraft waiting. "
BELFAST, IB - Reviewed by ANTHONY - 31 May 2015
" I use auto-europe all the time, never been let down. "
" Excellent service "
BELFAST, IB - Reviewed by BARBARA - 31 May 2015
" very easy and straightforward process, giving good value to the customer "
" Very pleasant, helpful and friendly chap at Belfast City airport "
BELFAST, IB - Reviewed by RICHARD - 31 May 2015
" All went as planned, good car, clean and economical. "
" Good service, the new system of e-mailing any defects on the car is good if its not raining when you pick it up, also anyone who is not tech savvy will not be able to compare the damage without a paper record. "
BELFAST, IB - Reviewed by MARGARET - 30 May 2015
" I have used Auto Europe several times and I have always been very satisfied. "
" I have been using Budget for several years and I am always satisfied with their service. Staff are always polite and efficient and car is always clean and reliable. "
BELFAST, IB - Reviewed by KEVIN - 30 May 2015
" Made it very easy to compare and select best deal for car hire "
" Very friendly and efficient service. Pleased with the car provided, size/model as expected, in good condition, fully fueled etc. "
BELFAST, IB - Reviewed by SUSAN - 26 May 2015
" The service I received from Enterprise was excellent. The only thing I disliked was the fact you took the money for the rental at the time of booking (even though it was done months in advance) and you took the excess charge at the time of collecting the car. Very quick to take but not very quick to refund the excess, I also put additional petrol in the car which I am sure they will not off set against my costs - disappointing but better than running out of fuel in the middle of no where. "
" We did not see anyone from ALAMO, desk was empty in the airport, queue at Enterprise so we made our way around to the Enterprise depot / collection point. Very good service from Enterprise - it would have been nice to get a map with the car - Satnav only really works if you know where you are going not if you want to explore. "
BELFAST, IB - Reviewed by DAVID - 20 May 2015
" I would recommend this company for pricing and availability I have reduced the recommendation by one point due to confusion as to where BELFAST was. Alder grove airport is described as Belfast international airport but is at Antrim some distance from Belfast. On reviewing my booking quickly I saw that my booking was for "Belfast, Belfast international airport" Not city, I believe there should be some more clarity in this addressing. Nevertheless the counter staff at Belfast City Airport resolved my mistake. "
" Great service from desk staff who took time and seemed to put extra effort into resolving a booking issue "
BELFAST, IB - Reviewed by ALEXANDRE - 20 May 2015
" Always smoth and easy. Excellent service. "
" Excellent service and very friendly. Cars always in great condition. "
BELFAST, IB - Reviewed by STEPHEN - 18 May 2015
" Perhaps someone could be at hand to show you the main controls of the car. It took me sometime to find out how to operate the rear wiper. "
" Very pleased with the service I received, and enjoyed driving the new Focus that I was given. "
DERRY, IB - Reviewed by GLENN - 06 May 2015
" Will use again - no problems encountered. "
" Hertz lack of charging for taking car over Irish border assisted our decision "
BELFAST, IB - Reviewed by CLARE - 01 May 2015
" Easy to use "
" The staff in Belfast International Airport were fantastic- thanks again for everything "
BELFAST, IB - Reviewed by CRAIG - 29 April 2015
" No suggestions on service, all very good. "
" Great service. "
BELFAST, IB - Reviewed by MUZAFFAR - 29 April 2015
" excellent service "
" fantastic, supportive and friendly service "
DERRY, IB - Reviewed by CONNALL - 28 April 2015
" £84 for a 10 day rental just can't be beat, excellent prices, I always use Auto Europe. First class service. "
" Waited about 1 hour in a queue due to a lot of passengers booking through Hertz, but got a free upgrade, so not too bad as the staff were trying to process as quickly as possible. "
BELFAST, IB - Reviewed by FRANCIS - 25 April 2015
" I had no issues to complain about at all. When I wanted to change from one class of car to another online it was completely hassle free. "
" Excellent service by Mathew at Belfast International airport and by the young man who took re delivery of the vehicle at the end of the hire "
DERRY, IB - Reviewed by MARY - 21 April 2015
" Excellent "
" Great friendly staff "
BELFAST, IB - Reviewed by MICHAEL - 20 April 2015
" No problems everyone very helpful. "
" No problems "
BELFAST, IB - Reviewed by SHARON - 15 April 2015
" Great deal which included an extra driver at no extra charge "
BELFAST, IB - Reviewed by PAUL - 14 April 2015
" Trouble free booking process and I'm very happy with the service I received. "
" Excellent service received both on pick up and drop off. "
BELFAST, IB - Reviewed by PAT - 13 April 2015
" as always, very smooth operation, all worked out well, thank you "
" very friendly assistant, who gave us good advice and help. "
BELFAST, IB - Reviewed by DAVID - 10 April 2015
" Efficient and professional "
" Very professional "
BELFAST, IB - Reviewed by ENOCH - 09 April 2015
" I am very satisfied with the service "
BELFAST, IB - Reviewed by STUART - 08 April 2015
" Very good, clear documentation and great communication! "
" No mention of the 'premium location' fee, everything else was first class! Would use again. "
BELFAST, IB - Reviewed by JONATHAN - 07 April 2015
" Always great prices through Auto-Europe! Also easy to change your booking if you need to. Sometimes don't get the best cars through the car hire companies, but they hire them out through Auto-Europe to obtain business share. "
" Hertz usually have great cars, but they now use an email system instead of a paper sheet to record vehicle defects. The problem with that is the email takes too long to arrive, 10 minutes plus so that you are left waiting by the car to check the recorded damage or you leave without checking. Also, the photos in the PDF don't show the slight but significant damage that well so it is impossible to check the car against the recorded damage. Apparently the photos are taken every time the car is returned, but they have a lot of cars coming and going. In saving a bit of paper, they have created quite some frustration and worry. "
DERRY, IB - Reviewed by JAMES - 02 April 2015
" Just keep up the good service. "
" All good. "
BELFAST, IB - Reviewed by KAREN - 30 March 2015
" no comments re improvement. My booking was sorted quickly and efficiently and I was away from the airport in quick time "
" as above "
BELFAST, IB - Reviewed by JAMES - 30 March 2015
" Excellent service, fast efficient and cheap! "
" No improvements, we booked in advance and despite there being a queue we were seen to in less than 10 minutes. "
DERRY, IB - Reviewed by PAUL - 26 March 2015
" Very helpful and customer friendly. "
" Very helpful and customer friendly . "
BELFAST, IB - Reviewed by KANCHAN - 26 March 2015
" I have used Auto Europe many times before and have been totally satisfied by their telephone booking. Unfortunately I cannot say the same about the car hire company Hertz. "
" This the second time that Auto Europe have provided me with a Hertz car- I have been dissatisfied both times. This time the vehicle provided smelt very strongly of cigarretts and the 'service light' on the dashboard remained lit. There was no Hertz man at the collection point so I phoned Hertz in the terminal building with no reply. I had to proceed on my journey because of an urgent appointment. On my return I was told that they knew about the Service light and that they could not stop customers smoking in the vehicle!!! There was a 'no smoking' sticker inside the vehicle. I had to purchase an Air Fresher spray, sprayed every time I entered and left the vehicle. This was not a satisfactory or acceptable excuse and very unpleasant fo me. "
BELFAST, IB - Reviewed by JOHN - 26 March 2015
" used many times and very good "
" Gave lots of lovely pictures of the minor damage before pick up.Should also have checked the exhaust banging on the chassis in low revs. Really annoying. Also there was nobody there to check the condition of the car on return, which means they could say the car had been damaged (which it wasnt) whilst I had been using it. Rather dissatisfied with such a large company. "
BELFAST, IB - Reviewed by PATRICIA - 24 March 2015
" As always and I use you quite a lot, it was very satisfactory. All went smoothly which made it stress free. thank you. "
" very smooth operation, pleasant staff and all went well. "
BELFAST, IB - Reviewed by REMO - 24 March 2015
" The booking process is helpful and the communication is great. I like the way you operate. "
" The assistant at the airport desk was only interested in selling me extra insurance. I repeated twice that I had Platinum cover for my car hire, because I use car hire also in Europe. Then when I asked to confirm that I got the car with a tank full of petrol the assistant said yes and I had to return the car with the tank full. Had hate looked at the paperwork he would have noticed that it was indicated that there was limited petrol in the tank. I had to call the desk and tell them that the system showed only two 'black bars' for the level of petrol. I was asked to take a picture of that, which I did and I still have. All of this I told the assistant when I returned the car, but I received no apology. Returning the car could be improved. "
BELFAST, IB - Reviewed by STEPHEN - 10 March 2015
" very pleased "
" very friendly and efficient "
BELFAST, IB - Reviewed by STEVEN - 09 March 2015
" Was a lot cheaper than going direct and I got the car they said "
" Very well organised and very good car "
BELFAST, IB - Reviewed by MAUREEN - 09 March 2015
" Easy to book and much cheaper than direct booking "
" Although all members of staff in Belfast were very friendly they were short staffed on the day and the young woman assisting the guy with my collection whilst still serving herself faiked to see I had already got excess insurance cover with my original booking which I had forgotten, but was clearly shown on papetwork. She didnt tell me the fee was a daily fee not for duration of rental. I rang to complain but as yet 10 days later I have recieved no response. I am most upset and feel it was missold and misleading. "
BELFAST, IB - Reviewed by THOMAS DAVID - 04 March 2015
" Everything was great!! Easy site to use, Good price and we will definitely use this again! "
" Everything was great!! Lovely car and good service! Will certainly do this again!!! "
BELFAST, IB - Reviewed by PETER - 03 March 2015
" Auto Europe ROCK ! Consistently brilliant ! "
" The 2 dents on the car were marked on the wrong place on the pre-rental. I telephoned the office from the car park and it was corrected quickly (I hope). "
BELFAST, IB - Reviewed by DERMOT - 25 February 2015
" Easy booking, cheap rates. Travelling to Belfast by boat, park your car in Cairnryan, go as foot passengers and hire a car through Autoeurope and save lots (we saved £112) verus taking our own car "
" Quick and friendly service, car was as described "
BELFAST, IB - Reviewed by ANTHONY - 24 February 2015
" Easy booking great price "
" No car available on arrival had to wait two and a half hours for car. Once car arrived it was great no problems "
BELFAST, IB - Reviewed by RAYMOND - 23 February 2015
" Very happy with your service "
" Overall the service is good. However, the return office in the returns area at Belfast City Airport is often unmanned, which means that returned cars are not inspected and signed off when returned, but some time after the renter has left. Other hire companies seem to have more staff available for returns. "
BELFAST, IB - Reviewed by WENDY - 21 February 2015
" Efficient booking of hire car which lead to a smooth pick up "
" efficient service at the arrival desk and the returns office. Not totally happy about the pre-inspection report being a series of photos online which do not show any detail whatsoever - preferred to have a bit of paper with the marks drawn on the diagram of the car - might be old fashioned but it showed where the scratches were! "
BELFAST, IB - Reviewed by BARBARA - 20 February 2015
" Very easy and straightforward booking process. "
" Very pleasant staff. Car was really nice. "
BELFAST, IB - Reviewed by PAULINE - 11 February 2015
" Good information and competitive price. Also ability to travel into the Republic of Ireland without an extra charge. "
" Very pleasant customer service attendant at desk when I picked up the car. Also very helpful attendants when I returned the car. Well done Hertz. Only down side is the Hertz £18.99 per day excess protection charge quoted by Hertz.... if more reasonable I would have considered it. Got a better deal online. More competitive price there and you'd make more money. "
BELFAST, IB - Reviewed by ALEXANDRE - 09 February 2015
" I founded the best deals on this website! Super! "
" Always very helpful and great. Cars very good in condition and very clean. No hustle at all. Highly recomend. "
BELFAST, IB - Reviewed by MICHAEL - 06 February 2015
" Easy booking, fast & efficient transaction. "
" Pleasant & friendly staff. Beautiful car. "
DERRY, IB - Reviewed by HELEN - 04 February 2015
" Good value "
" Great that cross border travel included "
BELFAST, IB - Reviewed by RICHARD - 04 February 2015
" Very quick and great service "
" Very friendly and hassle free service "
BELFAST, IB - Reviewed by BEVERLEY - 30 January 2015
" The online booking process was easy, and it the car was a great price. "
" Very impressed with Gavin at Enterprise in Belfast. Extremely friendly, helpful and efficient. Wonderful service. "
DERRY, IB - Reviewed by STEPHEN - 29 January 2015
" great website "
" always a pleasure "
DERRY, IB - Reviewed by RAYMOND - 28 January 2015
" Great service , thank you so much "
" None problems , great people to deal with "
DERRY, IB - Reviewed by MICHAEL - 20 January 2015
" Smooth service, value for money "
BELFAST, IB - Reviewed by ERNEST - 19 January 2015
" Can't wait to rebook another vehicle Many thanks "
" So quick simple and easy to collect and no problems with early drop off Many thanks hertz "
BELFAST, IB - Reviewed by HAROLD - 18 January 2015
" excellent good vfm "
" excellent "
BELFAST, IB - Reviewed by SUSAN - 16 January 2015
" Good value, good prompt service but what I like is knowing who is supplying my hire car before I book and having a choice. "
" Good service, car as requested, full to full fuel "
BELFAST, IB - Reviewed by THOMAS - 14 January 2015
" Efficient process and reasonable additional insurance. "
" Good customer service and great little car. "
BELFAST, IB - Reviewed by STEPHEN - 06 January 2015
" Good service everything was as described and will be using Auto Europe again. "
" Good service with polite and helpfull staff "
BELFAST, IB - Reviewed by JAMES DEREK - 05 January 2015
" Very competitive, efficient, straightforward booking process. "
" Always, courteous, friendly and efficient. "
BELFAST, IB - Reviewed by ANTHONY - 17 December 2014
" I always recommend to friends that they use auto europe. "
" very good service "
DERRY, IB - Reviewed by OWEN - 12 December 2014
" I had no problems with the service I received "
" I was professionally treated "
BELFAST, IB - Reviewed by CHRISTOPHER - 12 December 2014
" Excellent service "
" excellent "
BELFAST, IB - Reviewed by ROBERT - 11 December 2014
" Excellent value "
" Polite and friendly professional "
BELFAST, IB - Reviewed by HUGH - 01 December 2014
" Very good service and helpful people. "
" Excellent service "
BELFAST, IB - Reviewed by SEAN - 30 November 2014
" very pleased with the service we received, The Gentleman on the desk was extremely helpful as were the men at the compound. "
" same comments as above apply. Car was very clean and in good condition. "
BELFAST, IB - Reviewed by SIMON - 27 November 2014
" Good value for money. Good choice of car hirers. "
" Had a problem with a car from Enterprise (through Auto Europe) last time round and they gave me a complimentary upgrade on this latest hire without any fuss or bother. No problems. "
DERRY, IB - Reviewed by RAYMOND - 26 November 2014
" Will use again , great service "
" Great company "
BELFAST, IB - Reviewed by MARY - 26 November 2014
" Auto Europe always give a choice of car hire companies at very competative prices. "
" I have hired from Hertz in Belfast several times now and the staff are always very friendly. I am always happy with the cars provided and the price has always been competative. "
DERRY, IB - Reviewed by BRIGID - 22 November 2014
" Very easy to book and v good value "
" Very efficient and comprehensive service "
BELFAST, IB - Reviewed by ANN - 20 November 2014
" no problems. "
" excellent and efficient service "
BELFAST, IB - Reviewed by AHMAD - 11 November 2014
" First time used your services will certainly use you again and recommend you to my friends and relatives. Thanks "
" Excellent Service. "
BELFAST, IB - Reviewed by PATRICK - 04 November 2014
" Totally satisfied web site easy to use and well informed with emails great value for money. "
" Excellent service from collecting car in airport to returning car and the car was in super condition lovely and clean . "
BELFAST, IB - Reviewed by IAN - 04 November 2014
" The only problem I ever have is with the long pickup delays at one of the counters in Cagliari. It's the counter that services several rental firms including Sicily by Car, Dollar and Thrifty "
" Excellent helpful bunch of people "
BELFAST, IB - Reviewed by RICHARD - 03 November 2014
" Have used Auto Europe on many occasions and have always been happy with the service. "
" Very good service would use again. "
BELFAST, IB - Reviewed by CHRIS - 03 November 2014
" very quick and efficient. "
" quick and efficient. "
BELFAST, IB - Reviewed by CAROL - 02 November 2014
" Needed to change time of pick up. spoke to Auto Europe representative who dealt with my request quickly, competently and in a very friendly manner. "
" On returning car, I was informed that there was a small mark by the rim of a wheel due to grit from the road and that there would be a charge. I asked to see the manager as that in my opinion was regular wear and tear. The manager agreed with my opinion and swiftly dealt with the situation. All Budget staff need to be aware of what is perceived as reasonable wear and tear. Therefore that experience made me feel most uncomfortable and I would certainly be wary of using Budget in the future. Trying to get money out of customers by fabricating faults on the returned cars, is not a way of keeping customers returning. "
BELFAST, IB - Reviewed by STEWART - 31 October 2014
" Competitive pricing. Efficient website. "
" Efficient staff upon arrival at airport. Car was clean and just what we ordered. Car conveniently located just outside airport "
BELFAST, IB - Reviewed by GEOFF - 30 October 2014
" Excellent web site, booking online very easy and effective. Competitive pricing structure, no complaints. "
" The car was clean and in good condition. All marks shown to be identified on paperwork by Budget staff member. Car had full tank of fuel as expected. No issues with Budget and would be more than happy to use again and recommend to friends. "
BELFAST, IB - Reviewed by WILLIAM - 25 October 2014
" Very good value, simple booking system. "
" Our booking was made out of hours by accident of the international booking process. However the Hertz rep waited 90 minutes longer to meet us at the booking desk with no qualms to help or assist us. Excellent service. "
DERRY, IB - Reviewed by IRENE - 24 October 2014
" Website is very easy to use. "
" Staff friendly and efficient. "
BELFAST, IB - Reviewed by JEFFREY - 24 October 2014
" No problem hiring the car. "
" I am not happy about the attitude to most car hire companies in UK regarding the excess arrangements. Most of my car hire experience over the past 10 years has been in the Canary islands where there is no excess liability - why can't UK companies operate this way? "
BELFAST, IB - Reviewed by GRAHAM - 22 October 2014
" Auto Europe is very good and Leo at your call center is the best I always try to use him "
" New check-in system at BHD where they get you to sign on a ipad type device to accept any damages on car yet you haven't even seen car. this should be done i the car park after customer has had a chance to check over car. Our rental had several other marks/damaged not listed & no one from Hertz around. Also we did return car full of fuel but noted they charge OVER £300 if you don't - this is extortionate and cannot be justified!!! "
BELFAST, IB - Reviewed by VALENTINE - 20 October 2014
" good service ,helpful when we had a problem with credit card,they sorted it for us.car was excellent spotlessly clean and very economic ,well pleased all round. "
" had problems at dublin airport 2yrs ago was a bit apprehensive about using hertz again ,but was well pleased with the excellent service at belfast international,my faith restored "
BELFAST, IB - Reviewed by TIMOTHY - 19 October 2014
" The online booking procedure was very easy & I had my car sorted out within about 20 minutes. "
" The pickup & drop off procedures were simple. The staff at Belfast was friendly & helpful. "
DERRY, IB - Reviewed by DESMOND - 19 October 2014
" Booking through Auto Europe was trouble free and the rental was as expected. "
" Hertz rental desk is conveniently situated within the airport hall. I received good service and provided with the car which I expected in a clean condition. The Ford Focus was very suitable for my needs. Returning the car also went smoothly. "
BELFAST, IB - Reviewed by SIMON - 13 October 2014
" Really good thank you. I was very late in -10 hours late in fact and the car was still waiting for me and in almost brand new condition. Thank you Auto Europe -that service is why I have used you all over the world for the last 15 years and have no intention of using anyone else. "
" A little tricky to find initially but good. "
BELFAST, IB - Reviewed by RICHARD - 13 October 2014
" Booking was easy and straight forward. "
" Having hired cars recently Hertz are by far and away the most organised hire company. The is minimal queuing or waiting time. The staff are friendly and extremely helpful. The are located for pick up and drop off in the most convenient place. Importantly there are no added extras or unwanted suprises and you get a car equivalent to the one you actually ordered. The car we got was extremely good. All in all a very good car hire experience and highly recommended. "
BELFAST, IB - Reviewed by LAURA - 10 October 2014
" QUICK AND EASY WEB SITE BOOKING AND INEXPENSIVE "
" EFFICIENT, FAST AND FRIENDLY CHECK-IN TO PICK UP CAR. WAS UPGRADED TO AUDI A1. ONLY SLIGHT PROBLEM WAS THAT CAR PARK PICK-UP POINT HAS NO HERTZ STAFF SO I HAD TO RETURN TO TERMINAL BUILDING TO REPORT A MINOR CHIPPED PAINT FLAW THAT HAD NOT BEEN PRE-IDENTIFIED TO ME "
BELFAST, IB - Reviewed by ROGER - 09 October 2014
" Can't fault you, very very Pleased "
" Didn't expect to get a Dacia Duster. Brilliant "
BELFAST, IB - Reviewed by KEVIN - 01 October 2014
" I think the description/dent/scratch form should have a legend to show what kind of damage already exists. "
" Very friendly at the desk "
BELFAST, IB - Reviewed by JOHN - 23 September 2014
" Disappointed that there was no manual in the car for instructions on how to use the sat nav... "
BELFAST, IB - Reviewed by GORDON - 18 September 2014
" Best value for money I found when searching online. "
" Staff on the desk on arrival were very friendly and efficient. Member of staff met us immediately on our return. Whole process was very smooth. "
BELFAST, IB - Reviewed by STEPHEN - 15 September 2014
" Very pleased with the service and the very comparable cost. "
" Very efficient as they had our details on line from previous bookings "
BELFAST, IB - Reviewed by LESLEY - 13 September 2014
" It was very easy to make the booking and everything went smoothly "
" Friendly and efficient service though the record of damage to the car was not initially accurate. This was rectified without difficulty "
BELFAST, IB - Reviewed by SHAUN - 26 August 2014
" keep up the great service "
" great service "
BELFAST, IB - Reviewed by PETER - 20 August 2014
" Everything good "
" Excellent counter service. Quick, efficient and polite "
BELFAST, IB - Reviewed by ROBERT - 15 August 2014
" Happy with the full experience.. Second time I have used you and I will certainly use again. Thanks "
" Would be easier to have cars returned to the airport. That said, staff were very helpful and took me straight to the door. Thanks! "
BELFAST, IB - Reviewed by LINDA - 30 July 2014
" best website for cars, will always use "
" Very satisfied with Budget. Not happy with cross-border fee but this isn't unique to Budget, they are all at it. Excellent car. Faultless really. "
BELFAST, IB - Reviewed by WILLIAM - 21 July 2014
" Excellent....did what it said on the tin.... "
" Good service...knowledgeable people "
BELFAST, IB - Reviewed by BRIAN - 17 July 2014
" very straight forward to book online with a good selection of rental options "
" fast and efficient service, car was clean and ready to use "
BELFAST, IB - Reviewed by BRIAN - 17 July 2014
" very straight forward to book online with a good selection of rental options "
" fast and efficient service, car was clean and ready to use "
BELFAST, IB - Reviewed by JOHN - 16 July 2014
" Good service received. Everything went well "
" Quick and friendly service "
BELFAST, IB - Reviewed by JOHN - 16 July 2014
" Good service received. Everything went well "
" Quick and friendly service "
BELFAST, IB - Reviewed by ELIZABETH - 14 July 2014
" The woman who helped me on the front desk both taking the car out and returning was fantastic, so helpful and really made the process much easier. Sorry I can't remember her name but please pass the feedback to her if possible. "