AUTO EUROPE PERPIGNAN, FRANCE Car Rental Reviews

PERPIGNAN, FR - Reviewed by JEFF - 20 September 2025

" I always think that car rentals are trying to find a reason to charge for repairs "

" When we picked the car up everything looked ok but when we stopped after the first drive we noticed a piece of trim around the rear wheel arch had come away from the bodywork slightly but if you pushed it back it was ok, just a clip not engaging properly. At the end of the rental there was nobody to accept the car and we had to post the keys in a box. When I got home I got an email claiming we had damaged the car and they are going to charge me for repairs. I have complained but 3 days after getting home have only received an acknowledgment of receipt of the complaint. I hadn't taken out their very expensive insurance so I think they are just trying to rip me off. I do have insurance which I took out but I don't think I should claim as we didn't cause any damage "

Value for Money: 1
Efficiency of Counter Staff: 8
Expediency of Drop-off: 1
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by ROGER - 14 July 2025

" As usual service from Auto Europe was fine. "

" Delay at counter and no advice on car controls. It took me 10 minutes to work out how to start it and a lot of time subsequently to operate aircon, radio etc. Inside of windscreen was dusty. The drop off was not well signposted and there was no-one to hand over except for key drop box. in the event there was no problem with final invoice. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 9

PERPIGNAN, FR - Reviewed by MICHAEL - 12 July 2025

" My goto company "

" Given choice of cars at counter, excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by SHAUN - 09 July 2025

" . "

" . "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by IAN - 21 June 2025

" I usually use Auto Europe and find them good value and easy to deal with. "

" My reduced score relates to not being able to get the car checked over on return and we still have had no confirmation. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by DAVID - 05 June 2025

" Booking was simple. Always prefer to use Auto Europe due to your excess waiver but didn't need it this time "

" Really good. Nice car (Citroen C4). Staff at checkin was very friendly and spoke good English! Drop off was out of hours but very simple. No additional charges added, received checkout report and deposit back quickly. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PERPIGNAN, FR - Reviewed by SAM - 29 May 2025

" The same comments as above apply. Auto Europe is the company my contract was with & SIXT's poor customer service reflects badly on my perception of Auto Europe as a company to depend upon. "

" No staff were present at the drop off. Just a telephone number. The man who answered couldn't speak English, my French is limited. Told to leave the keys in the key box, with no explanation as to why nobody was there to check over the vehicle & return my deposit. Constant emails from SIXT asking why the car hadn't not been returned, despite me phoning them when I returned back to the uk. I have been promised my deposit will be returned but I have had no response as to why the drop off was so incompetently handled. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 9

PERPIGNAN, FR - Reviewed by RAYMOND - 03 May 2025

" The major problem with Europcar is finding the office at Perpignan railway station. You need to provide clear instructions. "

" Difficulty with the rental set up at Perpignan railway station "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by HOWARD - 19 April 2025

" Online booking ok - Keddy/Europcar billing error and refund process not satisfactory. "

" One way charge of €80 added to Europcar invoice despite dropping off at pick up location and car being inspected and signed off by Europcar staff. "

Value for Money: 1
Efficiency of Counter Staff: 7
Expediency of Drop-off: 1
Condition of the Vehicle: 8

PERPIGNAN, FR - Reviewed by PAUL - 14 April 2025

" Very efficient and competitive price. "

" Quick and efficient service. Very friendly and helpful counter staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PERPIGNAN, FR - Reviewed by PAUL - 19 October 2024

" My booking was for 6pm .. I arrived at 6.08 pm , you can check the camera as it covers the street. The place was closed .. No number to call that i could find . I returned the next morning , id guess around 10am to be told there was no car . I called yourselves and am waiting for a response ! Obviously im waiting for my refund . x "

" please see the comments below . I wont pick a car up from the station ever again .. my past experiance at the airport had always been good "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 1

PERPIGNAN, FR - Reviewed by ANDREW - 25 September 2024

" Very good staff made it a lot easier picking up "

" Staff very helpful "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PERPIGNAN, FR - Reviewed by AIDAN - 24 September 2024

" I'm still looking into what insurance I had actually paid for and will research in greater detail before any future booking. There was no need of it this time but I was unclear what would have happened in the event of a claim. In terms of having a suitable vehicle where and when I wanted it at a very fair price no complaint at all "

" The process was simple enough and the price was fair. Counter staff helpful for the most part but I could have done with a small sketch of the car location to avoid looking in the wrong place. I'm still mystified why extra insurance was being proferred (at a cost greater than the hire cost of the vehicle) when I had paid AutoEurope for the excess waiver prior to arrival but otherwise no problem. The car wasn't pristine but was perfectly acceptable. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PERPIGNAN, FR - Reviewed by CHRIS - 21 September 2024

" Very happy /will certainly use them again "

" Great experience good price no hassle "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by GARY - 15 September 2024

" On returning the vehicle there were no staff to check the vehicle back. There was a phone number for instructions at the reception desk to leave the keys in the key safe but we found it difficult at first to locate the key safe. "

" The vehicle was in very good condition and and vehicle type was very satisfactory "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by PHILIP - 14 September 2024

" Easy, no complications. "

" Very good but expensive! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by JOHN - 27 August 2024

" I had the best experience ever with the counter staff member, she was most helpful and had all info required. "

" Counter staff member was brilliant, very helpful and answered all of my queries immediately. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by CHRIS - 25 August 2024

" All went as expected, but I would have appreciated an email to confirm the vehicle had been returned as expected with no issues "

" Good customer service on arrival "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by KEVIN - 23 August 2024

" All good. "

" A very good rental from a good company. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PERPIGNAN, FR - Reviewed by DUNCAN - 18 August 2024

" Very good except more communication about what time of drop off will incur another day's rental charge and better signage for exact location of pick up and drop off points at train stations. Otherwise excellent "

" Enterprise needs better instructions for location of pick up and drop off points as very hard to find and park "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by DOMINIQUE - 16 August 2024

" I have been using Auto Europe over many years now and very please with the service so far "

" I wanted a small car and got a much bigger car because they did not have what I ask for which was an absolute nightmare to park Not happy "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 2
Condition of the Vehicle: 8

PERPIGNAN, FR - Reviewed by MATTHEW - 08 August 2024

" Need to be clearer on additional charges that may be incurred "

" Slow collection process, "

Value for Money: 6
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 8

PERPIGNAN, FR - Reviewed by PETER - 06 August 2024

" As above "

" Initially there was a long queue at the desk with only one member of staff. Compared with other rental firms who had little or no queue. However when we did get to the front of the queue the agent dealt with the rental details quickly and efficiently. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by LINDA - 27 July 2024

" I am unhappy with my experience, when we had a problem, when I eventually got through the person who answered the call had children shouting in the background and I could not hear her. I explained my problem she said she would contact Enterprise and come back to me. Afte "

" An absolute shambles, when we collected the car the previous hirers had not had time to fill it with fuel so it only had an 1/8th of a tank, so to return it with the same mount of fuel. It had damage on which was highlighted to us. We had a puncture on the Sunday around 12pm, we contacted Enterprise who arranged for someone to collect the car. We were not told it wouldn't be coming back and they could not arrange another car until Wednesday the day we were going home and should have been returning the car at 3pm. In fact we had no communication in writing from Enterprise, I have sent them 3 emails none of which have been responded to other than an automated we have received your email. The worst car hire experience ever. "

Value for Money: 4
Efficiency of Counter Staff: 6
Expediency of Drop-off: 1
Condition of the Vehicle: 5

PERPIGNAN, FR - Reviewed by BRIAN - 05 July 2024

" Never had any issues with auto Europe, very reliable "

" Very few staff on duty so had a 10 min wait for car inspection upon arrival. Same when leaving as only one staff to cover desk and inspect returning cars. "

Value for Money: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 8

PERPIGNAN, FR - Reviewed by ADRIAN - 02 July 2024

" Booking process and ease of pick up all good "

" Pick up and car great. Problem was on return, no one to check car, our own fault But we left passports and guide books in passenger floor, when contacting Sixt staff through hotel receptionist, they had moved car on without checking inside, they then promised to check and call us back that afternoon. but didn't so we to ask hotel again to chase all numbers we found find. Managed to trace them then when we got to airport, no one on desk, when someone arrived, wallet with passports had just been left on desk. No sign of books! Even though leaving our passports was our fault, we were Disappointed with the lack of concern shown by Sixt staff, shame they weren't as helpful as hotel were. "

Value for Money: 6
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by TREVOR - 29 June 2024

" Very professionally dealt with throughout. "

" Flight was delayed almost 2 hours, but staff waited an hour after their normal closing time for us to pick up the car which they had upgraded for free "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by THOMAS - 29 June 2024

" Not Auto Europe's fault directly, but to be charged additional fees by Sixt when we paid for and met the terms of the rental is extremely disappointing. "

" Pretty terrible experience from start to finish. On arrival to pick up the car, we were given one which was covered in sand, presumably from a recent storm. It was filthy, which made a mockery of safety (all the windows needed cleaning by us before we could safely drive off). The staff member carrying out the check-out did nothing to resolve this, even though a row of clean Sixt cars were available. Then, on return of the vehicle, there was no-one at the desk. This was fine, although it was a little perturbing to see 6 unopened bottles of beer sat on the desk (I hope the staff weren't planning to drink these on their next shift!). I left the keys on the safe, before the check-in time. However, I then received an email later that day asking whether I needed to extend my rental, so clearly your staff don't check the safe (maybe they had started drinking the beers by this point??). Then, most annoyingly, I received a bill from Sixt charging me a further 60,52 EUR!! The invoice attached for this was completely illegible (is this deliberate) but I can only assume that this was a charge for an extra day's rental. If so, I expect this to be refunded and maybe suggest your team focus on checking the key drop-off before tucking into the San Miguel beers ... Overall, very bad service from Sixt, and the additional charge abive what Auto Europe quoted is just unacceptable. "

Value for Money: 1
Efficiency of Counter Staff: 4
Expediency of Drop-off: 1
Condition of the Vehicle: 1

PERPIGNAN, FR - Reviewed by AVRIL - 23 June 2024

" Car hire costs have crept up significantly these past couple of years. I'm not convinced of the reasons given and believe it's just making up for lost income during COVID. Also, our flight times in and out meant that we needed a car for 8 days and 2 hours. But not possible to rent for a couple of extra hours, has to be a whole day. Why? Makes no sense other than financial gain for renters and it's a rip off. We elected to wait an hour after landing and arrive an hour earlier for our departing flight rather than pay for 9 days but whichever operator deals with this issue will gain business I am sure. "

" See below "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PERPIGNAN, FR - Reviewed by DAVID PAUL - 22 June 2024

" good "

" good "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PERPIGNAN, FR - Reviewed by MICHELE - 17 June 2024

" Booked and paid for insurance in UK fully comp with Auto Europe Upon arrival Hertz told us that insurance is useless so we had to pay €150 and €175 for other car hired. Lots extra money to find unexpectedly for family holiday!! Very cross "

" Booked and paid for insurance in UK fully comp with Auto Europe Upon arrival Hertz told us that insurance is useless so we had to pay €150 and €175 for other car hired. Lots extra money to find unexpectedly for family holiday!! Very cross "

Value for Money: 3
Efficiency of Counter Staff: 3
Expediency of Drop-off: 8
Condition of the Vehicle: 8

PERPIGNAN, FR - Reviewed by LUKE - 03 June 2024

" Easy to deal with and good car. No problems at any point. "

" Easy to deal with and good car. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by LOUISE - 14 May 2024

" There was no satnav in the car that I could find. Also I think when I collected the car the full tank was at 440km but when I had to fill the tank and drop it off I filled it to 540km. "

" The staff at the airport were very helpful. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by JASON - 09 April 2024

" All good "

" All good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PERPIGNAN, FR - Reviewed by NATALIE - 24 January 2024

" Auto Europe are my go to for finding decent value car hire wherever I go. "

" Friendly, efficient, low-stress. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by WAYNE - 19 October 2023

" See comments above. "

" It was a very good experience overall, from start to finish. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by SIMON - 12 October 2023

" Freindly and pleasant staff, parking right next to terminal "

" Good car, hertz man very informative n easy drop off. Had to wait at collection as only 1 person on desk "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by PENNY - 13 September 2023

" I usually book with autoeurope as you usually have the most competitive rates. However a competitor initially had the best rates so I bookedwith them at first. But then autoeurope produced a last minute better rate so I changed! "

" No queue. quick, courteous and efficient process "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by GWION - 06 September 2023

" Overall good, but did not receive the car advertised "

" Car was not the one advertised. This happens ever time! "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PERPIGNAN, FR - Reviewed by ROBERT - 21 August 2023

" Very efficient "

" Very good pick up & drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by STANLEY - 13 August 2023

" As above "

" All went very well "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by ROBERT - 30 July 2023

" I was pleased with the service received "

" No real issues and little time wasting when collection or drop off took place. Car category was as reserved. In future i would probably prefer to rent from Sixt rather than the US dominated car rentals companies with which i have had some bad experiences. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PERPIGNAN, FR - Reviewed by RACHEL - 19 July 2023

" Easy to arrange, all good "

" Excellent car and service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by ANDREW - 16 July 2023

" All in all very good. Car was a little poor "

" Very good staff car was very clean but poor on power and petrol consumption "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by PHILIP - 26 June 2023

" Very helpful and took time with my problem. Happy to recommend "

" difficult to deal with and extortionate damage claim "

Value for Money: 5
Efficiency of Counter Staff: 3
Expediency of Drop-off: 4
Condition of the Vehicle: 9

PERPIGNAN, FR - Reviewed by JAMES - 05 April 2023

" everything smooth and effortless. 10/10 "

" polite staff. clear info. emailed docs within minutes off pickup and drop off. very happy. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by STEVEN - 26 October 2022

" Everything was perfect apart from the drop off. There was no staff available to check the condition of the vehicle. In my opinion this is not acceptable. If the staff had found some damage when they did check it, then who would be responsible for that. I left the car in perfect condition, but if that changed during the time that it was standing then it would just me my word against yours...and you would have the upper hand as you already hold €500 on my credit card... "

" Everything was perfect apart from the drop off. There was no staff available to check the condition of the vehicle. In my opinion this is not acceptable. If the staff had found some damage when they did check it, then who would be responsible for that. I left the car in perfect condition, but if that changed during the time that it was standing then it would just me my word against yours...and you would have the upper hand as you already hold €500 on my credit card... "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 3
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by GREGORY - 08 October 2022

" Booking process is very simple and efficient. The ability to claim a full refund gives you confidence to make a booking in advance. "

" Everything was good except the Enterprise office in Perpignan is in a very difficult location to collect and return the car. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 2
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by GARY - 14 September 2022

" All very straightforward. "

" All very quick and efficient. One minor complaint. Car interior was not very clean. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 8

PERPIGNAN, FR - Reviewed by IAIN - 14 September 2022

" I was given an EV to drive from Perpignan airport to Marseille airport with a statement that the range of the car would easily cover that distance. I was also given no instructions on how to recharge the car. The car required a recharge a long way before reaching Marseilles resulting in a delay of approx 1.5-2 hours in reaching my destination. . "

" I was given an EV to drive from Perpignan airport to Marseille airport with a statement that the range of the car would easily cover that distance. I was also given no instructions on how to recharge the car. The car required a recharge a long way before reaching Marseilles resulting in a delay of approx 1.5-2 hours in reaching my destination. . "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by DAVID - 31 August 2022

" better than normal "

" very good "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by DAVID - 29 June 2022

" Good side for price comparison "

" Attempted to charge us for pre-existing damages despite us flagging this at pick up. Luckily we took photos.... "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 5

PERPIGNAN, FR - Reviewed by OLIVER - 21 June 2022

" Excellent "

" Very helpful staff at Perpignan airport. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by DAVID - 09 May 2022

" 1st class service. "

" As usual a good experience through AE "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by DAVID - 09 April 2022

" No problems with hire "

" Si tu were very efficient "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PERPIGNAN, FR - Reviewed by ANN - 19 September 2021

" Very easy to book and at a very competitive price "

" Was give a high spec vehicle at no extra cost. Much bigger than booked too. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by DAVID - 15 September 2021

" as usual a respectable service provided "

" respectable car provided. all that we required as we did not do much mileage "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 8

PERPIGNAN, FR - Reviewed by GWION - 01 September 2021

" Used auto europe many times but ever get the advertised vehicle. I get the 'similar available vehicle' bit, but the vehicle is always a downgrade from expected! "

" Excellent service from SIXIT "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by DAVID KENNETH - 02 October 2020

" Autoeurope handled late car reservation well "

" No agent available to check car on return leaves renter vulnerable to false accusations of damage. Good counter agent @ pick up. Car reliable, clean on pick up & on return with full tank of fuel. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 8

PERPIGNAN, FR - Reviewed by JUDITH - 02 October 2020

" Great "

" Very good. Suspect I got an upgrade as I was their only customer. Great "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by NORMAN - 23 September 2020

" Staff very helpful and friendly. Car very clean and in excellent condition. "

" Booking process very easy and straightforward. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by PHIL - 26 August 2020

" Shame that having had to finish booking 5 days early due to Covid AE were not willing to look at a partial refund "

" Man at check in was efficient and no hard sell as experienced in Italy the year before "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by IAN - 19 August 2020

" All good "

" Got what I wanted and no problems "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by PETER - 15 July 2020

" I have used your company many times and it has always been very good "

" Alamo was excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by KATHLEEN - 04 November 2019

" My only small niggle is that having paid you extra for insurance , nowhere on the reservation document was it mentioned . Also some information on contacting you to set the insurance in action if there had been a problem . Luckily there wasn't as I would not have known what to do . "

" No one on desk when I returned the car despite a notice saying there would be "

Value for Money: 10
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by WILLIAM - 29 October 2019

" We met 3 staff in total. They were all very friendly and very efficient. We were very happy with the service. "

" We met 3 staff in total. They were all very friendly and very efficient. We were very happy with the service. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PERPIGNAN, FR - Reviewed by DAVID - 25 October 2019

" Worked ok "

" We arrived at the desk 15 minutes before our booked time. There was a queue behind us. The person behind the desk (there was only one desk open) would not serve us and sent us away until our allocated time. We queued up at our allocated time and it took 45 minutes more to get through the queue and be served. Rubbish service. "

Value for Money: 6
Efficiency of Counter Staff: 1
Expediency of Drop-off: 7
Condition of the Vehicle: 7

PERPIGNAN, FR - Reviewed by GARY - 23 October 2019

" I have used AUTO EUROPE many occasions and have been very happy. However, this incident, as somewhat damaged my confidence. I would welcome your comments. "

" We, along with 6 other sets of passengers, arrived at our scheduled time. There were no reps behind desk. We telephoned the number on the desk sign repeatedly but could not make contact. After 25 mins I walked to car park, but found nobody. Finally after 30 minutes a rep appeared alone. He walked straight behind desk and offered no apology to the queue of people. When it came to our turn, my wife challenged him for a reason/apology. He told my wife not to be arrogant and threatened to not let us have a car ! Finally, when we did get a car, it was only half full with petrol and had a large area of damage on one side. We are regular visitors to Perpignan and have used Alamo before, with no issue. We will definitely not use again. "

Value for Money: 3
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 2

PERPIGNAN, FR - Reviewed by ROBERT - 21 October 2019

" Would definitely use your company again having had bad experiences with other companies. "

" Very impressed with the vehicle that we had for the week. Many thnaks for your service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by ADELE - 18 October 2019

" Easy booking procedure "

" Swift and easy pickup. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by ERIC - 08 October 2019

" Easy and clear online booking procedure. "

" Dealt with quickly and professionally by Emma. She was helpful and efficient. Pascal completed the final check on our vehicle and like Emma he was polite, friendly and efficient. Our hire vehicle was in excellent condition. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by DAVID - 29 September 2019

" Everything absolutely fine "

" Everything absolutely fine "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by RUSSELL - 27 September 2019

" X "

" Very efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by TIMOTHY - 25 September 2019

" Nice car, economical, a bit scratched "

" Easy pick up and return "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PERPIGNAN, FR - Reviewed by COLIN - 22 September 2019

" Very good and easy. "

" Had to wait a short time for the young man to arrive at the desk but received very nice service and a surprising upgrade, which was jolly nice "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by CHRISTOPHER - 21 September 2019

" Excellent - supplier was Sixt "

" Quick service addressed any issues, and on our way "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by GRAEME - 15 September 2019

" comments as above "

" All seemed good Excess damage amount seemed to be a fixed amount and could be high regardless of size or cost of minor damage (fortunately this didn't apply to me in practice as returned car in same condition as received but one can't always accommodate other drivers' actions) "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by MARK - 10 September 2019

" Booking very easy using Auto Europe website. "

" Member of staff was very friendly and helpful. Pick up and drop off was very quick with no delay. Vehicle was spotlessly clean so all in all a very satisfactory experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by ROGER - 06 September 2019

" Excellent prices, great that you can book so far in advance with a free cancellation option "

" Speedy "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by TAMARA - 31 August 2019

" Always an absolute pleasure to do business with you, and at terrific prices too. Specially for someone of my age (80)when many companies won't rent to older people. "

" Always an absolute pleasure to do business with you, and at terrific prices too. Specially for someone of my age (80)when many companies won't rent to older people. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by JACK - 14 August 2019

" Easy booking with no issues at all "

" Everything went smoothly, and we were upgraded for free to a brand new bigger car - very good service at a good price. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by DEIRDRE - 11 August 2019

" Excellent - an all round stress free experience. "

" Very professional courteous staff who dealt with both hire and return of the car in a timely and efficient manner. Car was in very good condition with a few scratches which were well documented in paperwork. Overall excellent service and competitive pricing. I would use again and would recommend to others. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PERPIGNAN, FR - Reviewed by CHRISTOPHER - 07 August 2019

" See above "

" Very good car which did all we asked of it! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by ROBERT - 04 August 2019

" Excellent service @ excellent value! "

" Excellent service at excellent value! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by MARK - 30 July 2019

" Auto Europe were clear throughout, would be happy to use them again but not through Sixt. "

" We were not accompanied to our car. On arrival to our car we immediately saw a substantial dent in the driver door not declared on their paperwork, office had closed and as we had no phone signal the picture was not emailed to them until the following morning. Email back was quite short and rude. The picture I took was timed and dated. I think staff should accompany customesr to their cars. To date it appears nothing has come off our credit card but if it does I will be strongly contesting it. Staff when we dropped in off were quite considerate and dealy with issue maturely. Not sure I would use Sixt again however, I have a funny feeling they knew that dent was already there. "

Value for Money: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 1
Condition of the Vehicle: 3

PERPIGNAN, FR - Reviewed by IAN - 25 July 2019

" Apart from not being able to find the office (hertz) it was a pleasant experience. "

" Hi. When we got to Perpignan train station I was looking for the thrifty office unaware that it was located in the hertz office. Might be a idea to advise of this otherwise I would have given 10 / 10. Thanks. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by JOHN - 16 July 2019

" We would use this company again "

" All good and easy we would "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by CHRISTINE - 10 July 2019

" See above. "

" Quick, efficient pick up. Desk was closed when returned car but clear instructions about leaving key. Final paperwork completed promptly. Had my own excess insurance and was not pressurised to take Auto Europe insurance. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by BRIAN - 08 July 2019

" Very satisfied with both car and service "

" All positive "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by PETER - 05 July 2019

" Excellent "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by JOHN - 02 July 2019

" Very satisfied "

" Very satisfied "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by PAUL - 28 June 2019

" Good cancellation policy, good rates. "

" waited 15 minutes to collect car from desk "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by ADRIAN - 18 June 2019

" As above "

" Excellent and friendly staff who made the car pick up fast and smooth. The car was not what I originally booked but i ended up with a better car which was a bonus. Dropped the car back of in minutes. Will definitely use again in near future "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by STUART - 17 June 2019

" Always use Auto Europe "

" There was not a garage in the vicinity of the airport. I had only used 1/8 of the fuel (driven less than 100km in 2 days). Advised counter that car needed refuelling - told that was no problem. Astonished to be charged a €16 refuelling charge in addition to cost of fuel. Disgraceful!!! "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by MEHMET - 13 June 2019

" The car was great. However, we have 2 main concerns about our experience: 1) Although we returned the car on-time, clean and with more than the fuel that we received, there is a £13.54 deduction in the refund that I do not understand (05/06/2019: £228.66 debit transaction --versus-- 10/06/2019: £215.12 credit transaction) 2) Officer in the airport insisted me to submit a credit card, however I could only submit VISA debit card, she did not accept it and it took half an hour to persuade her to accept my Debit Card. At the end, it worked but we were late to our appointment. This situation is not a good experience, especially after a flight as a family. The staff could be trained on the alternative payments methods. "

" The car was great. However, we have 2 main concerns about our experience: 1) Although we returned the car on-time, clean and with more than the fuel that we received, there is a £13.54 deduction in the refund that I do not understand (05/06/2019: £228.66 debit transaction --versus-- 10/06/2019: £215.12 credit transaction) 2) The staff could be trained on the alternative payments methods: Officer in the airport insisted me to submit a credit card, however I could only submit VISA debit card, she did not accept it and it took half an hour to persuade her to accept my Debit Card. At the end, it worked but we were late to our appointment. This situation is not a good experience, especially after a flight as a family. We also experienced difficulty to find the car park and car, as it was our first time to be at the airport. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by MARTIN - 05 June 2019

" Helpful "

" Efficient service "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PERPIGNAN, FR - Reviewed by CHRISTOPHER - 28 April 2019

" Booking was uncomplicated. Friendly and efficient staff. Great vehicle. "

" Great staff and very efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by EDWARD - 08 November 2018

" Auto Europe experience was fine. But Enterprise really let us down. Their ratings on Auto Europe site were good, which I guess was misleading in this case. "

" On returning the vehicle the staff insisted that we had caused 2 minor (but 'related') scratches to the bumper, both of which were much smaller than the large size that had been flagged to us as relevant on picking up the car. They charged us the full 1,000 Euros excess. We tried to discuss the matter in a reasonable way with them but they were entirely unhelpful. The way we were treated was very poor, rude, and borderline fraudulent. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 9

PERPIGNAN, FR - Reviewed by CHRISTINE - 08 November 2018

" The staff were very helpful, they spoke good English. The car was fine, the 1000 euro excess seemed far too much "

" the counter staff were very helpful. The biggest problem for me was that we had ordered a renault twingo and we were upgraded as all the twingos were out consequently the car we were given was much wider and bigger than we had expected. "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 6

PERPIGNAN, FR - Reviewed by SAHEED - 03 November 2018

" Don't know why car rental in France is generally 3x more expensive then just across the border in Spain. "

" Richard of Hertz at Perpignan aeroport is exceptionally good. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by BARBARA - 03 November 2018

" no further comments "

" happy with service "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by MARK - 03 November 2018

" Very good "

" Very good "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by JOHN - 30 October 2018

" Efficiently dealt with and car fit for purpose. "

" I only marked down the condition of the vehicle as it had substantial dents and scrapes along each side. This however did not affect the overall driveability of the car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

PERPIGNAN, FR - Reviewed by REX - 29 October 2018

" Very satisfied "

" Very satisfied., though Counter was shut when I returned car at 0800. I had a small scrape I wanted to report but no worries. I left the keys with a note and have been charged a reasonable amount for the scrape. No rip off. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by MARK - 28 October 2018

" Would recommend Enterprise at Perpignan no problem. Auto Europe very competitive. "

" Enterprise staff at Perpignan airport excellent, very helpful. Car 100% "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by TIMOTHY - 21 October 2018

" I use Auto Europe a lot. It is easy to cancel and rebook if prices drop "

" Enterprise were very efficient and even called us on the second day to make sure that we were happy with the car. The headlights were not very good, but I guess that is the car not the rental company "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PERPIGNAN, FR - Reviewed by PAUL - 20 October 2018

" Good experience. "

" Efficient this time, should be everytime "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by STEVEN - 17 October 2018

" q "

" q "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

PERPIGNAN, FR - Reviewed by DAVID - 16 October 2018

" Excellent car "

" Excellent very friendly staff and helpful spoke very good English. We dealt with Boris who you couldn't fault such a lovely guy. "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by RUSSELL - 10 October 2018

" We use Auto Europe all the time for European car hire. We have always had good service from Auto Europe and will continue to use in the future. "

" The counter staff at Alamo were very efficient and friendly, Marine and Melodie. We picked up our Renault Clio but unfortunately there was a problem with vibration so after a few miles we headed back to the airport car hire. The two staff very quickly dealt with the problem and arranged for another car to be delivered for us. In total this only took about 30 minutes. We were amazed at the efficiency. It would be good if our appreciation of Marine and Melodie's efficiency could be sent to Alamo. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by ERIC - 02 October 2018

" Convenient location in the airport. "

" Polite clear explanations at the desk. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by DAVID - 25 September 2018

" Good overall service "

" Car had many minor damage points. Difficult to ensure that all existing damage shown on rental form. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PERPIGNAN, FR - Reviewed by PETER - 24 September 2018

" It worked well. "

" We were dealt with quickly and efficiently at the pick up. The car was quite new and in good condition. The drop of was simple. We were pleased with the whole service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by ALAN - 24 September 2018

" A very good experience all round . I would have no hesitation in using National again "

" The car supplied was bigger than expected,which was a pleasant surprise. It was virtually new and well equipped, and included GPS navigation which I had requested. The member of staff at the Perpignan office of Enterprise was very helpful in explaining everything and had already arranged for the navigator to be set up in English. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by PETER LEONARD - 16 September 2018

" I would warn all people about the way they take your deposit. "

" Very good but not pleased about the way Alamo take your deposit, they don't put it on pending transaction and you have to pay a credit card fee "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

PERPIGNAN, FR - Reviewed by CHRISTOPHER - 15 September 2018

" Easy to deal with. Only negative car was dirty inside. Good location for pick up. "

" Very pleasant staff. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by MARK - 09 September 2018

" No problems "

" The vehicle did have some minor cosmetic damage which was not recorded on the hire sheet. However staff were efficient and helpful in rectifying this without any fuss. The pickup,drop off staff were friendly and efficient. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PERPIGNAN, FR - Reviewed by ROGER - 25 August 2018

" Again overall experience excellent. Very good start to holiday "

" Dropped a mark due to car being dusty on outside but very clean inside, it was hot dusty weather, and screen wash was empty "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PERPIGNAN, FR - Reviewed by MATTHEW - 12 August 2018

" Always use autoeurope as they seem to have the best prices and are very easy to deal with on line . "

" Very easy and straightforward hire both on line and at the desk. Very helpfull people at the airport desk Not the vehicle requested it was much bigger. It also had a seat belt issue with the centre rear seat which was well explained. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by DENNIS - 11 August 2018

" Kia Rio was not a relaxing drive. Any slope or incline was a real problem for this car. We had to abandon plans to drive up the N116 to Font Romeu for fear of causing massive tailbacks! "

" Car underpowered suitable for the Netherlands but not the foothills of the Pyrenees! "

Value for Money: 2
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 6

PERPIGNAN, FR - Reviewed by DUNCAN - 06 August 2018

" XX "

" XX "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by NIGEL - 18 July 2018

" i picked up the car & dropped it off "

" i picked up the car & dropped it off "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PERPIGNAN, FR - Reviewed by BARRY - 15 July 2018

" Auto Europe website very easy to use. An efficient and professional service. "

" Always a friendly and efficient service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by GRAEME - 08 July 2018

" All fine My name is Graeme Daniel (NOT Daniela Streng) "

" All good (although problem with jet washer meant that outside hadn't been cleaned) "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PERPIGNAN, FR - Reviewed by LOGAN - 05 July 2018

" Auto Europe made it very easy to hire the exact vehicle I wanted "

" First time I have used Hertz and would definitely use them again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by BARBARA - 27 June 2018

" A very positive experience - no problems "

" Very good, personal service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by ROBERT - 17 May 2018

" Good service "

" Booked with dollar to avoid queue at hertz desk but turned out to be the same desk. Fortunately no queue this time "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by DAVID - 03 May 2018

" So easy great company at the Hertz desk "

" Cannot fault Dollar excellent and friendly staff with a smile when we collected our car at Perpignan Airport "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by ROGER - 03 May 2018

" Very good staff made the whole process a really good start to the holiday. Thank you "

" Staff Autoeuropa very helpful on phone to help me sort out the pick up times, my fault. Not realised that the re gal office closed at the time when my flight got in "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERPIGNAN, FR - Reviewed by JAMES - 29 June 2015

PERPIGNAN, FR - Reviewed by MICHAEL - 13 June 2015

PERPIGNAN, FR - Reviewed by KEVIN - 26 May 2015

" I have no complaints with Auto Europe at all, the service i get is fantastic and i would not choose any other operator. However could i suggest a loyalty scheme for those that choose Auto Europe on regular basis not just promo weekend offers but maybe individual incentives for frequent users, automatic discounts at the checkout for loyal customers, or upgrades in class of Vehicle? this i know is probably a frequent request but would certainly get me shouting about Auto Europe to all my Friends. "

" Very good service apart from the PDQ machine failing at the Desk thus delaying the start of our vacation. "

PERPIGNAN, FR - Reviewed by SUSAN - 24 May 2015

" Information provided on site enables informed choice of car and car hire company to be made. This is not the case with most other car hire sites. "

" Very pleasant and helpful service "

PERPIGNAN, FR - Reviewed by CATHERINE - 11 June 2013

" Easy to use quick very good "

" Great staff at the desk in Perpignan airport, very helpful and nice to deal with. "

PERPIGNAN, FR - Reviewed by ROSLYN - 03 June 2013

" The price and quality of the car were very good. "

" The service at Perpignan was very slow "

PERPIGNAN, FR - Reviewed by CHRISTOPHER - 24 May 2013

" Everything was excellent "