AUTO EUROPE PERTH, AUSTRALIA Car Rental Reviews

PERTH, AU - Reviewed by MARK - 29 March 2020

" Very good experience, helpful and efficient. "

" Due to unavailability of the vehicle we had ordered we had an extremely good upgrade. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by BRIAN - 19 March 2020

" I will be using autoeurope for my rental car needs for the forseeable future. Rates are attractive and admin processes efficient "

" expeditious, amenable "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by JOHN - 04 March 2020

" Good value car hire "

" Good value car hire "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by WILLIAM - 28 February 2020

" Easy to book and pay for car. No issues with pickup or drop off. "

" Smooth pickup and drop off. Clean car with no issues. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

PERTH, AU - Reviewed by STUART - 25 February 2020

" Simple, straightforward with no hiccups! "

" Seemless ! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by IAN - 30 November 2019

" Simple site to use. "

" Efficient, friendly staff. Pick up and drop off procedures very quick. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by STEWART - 30 November 2019

" Good drive, comfortable car "

" Efficient and helpful "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PERTH, AU - Reviewed by FRANK - 27 November 2019

" Very pleased "

" Been with Europecar I Australia before thar are great firm to hire a car from "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by DAVID - 31 October 2019

" Very easy from the initial contact with auto Europe right through to collection of the car and drop off. Would highly recommend "

" Brilliant service. Car was excellent. No problemsa at all. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by GILLIAN - 23 October 2019

" I asked for a Toyota Corolla and Thrifty actually issued me with a Mitsubishi Eclipse Cross. A very comfortable car to drive. "

" A very helpful and courteous car hire company. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by KENNETH - 20 October 2019

" will use you again "

" At first, I wasn't convinced that my booking had been successful and it took a bit of digging to check this. After that everything went well. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by STEPHEN - 28 September 2019

" Overall a fine experience which we would have no problem with repeating would appreciate attention to the pickup queue issue. "

" All excellent except for a 30 minute queue to pickup with only one agent on the desk. She was great when we got to her but after a 20 hour flight we just want the car quickly and efficiently. "

Overall Value: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by COLIN - 05 September 2019

" No issues. Easy efficient service for pickup and drop off. Staff friendly and helpful. Would use again. "

" No issue. Whole operation was smooth and easy. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by ANNIE - 30 July 2019

" Overall problem free experience from booking to returning car. "

" No problems with whole experience. Only criticism was that no one checked car on return to verify that no damage had been done. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PERTH, AU - Reviewed by BRIAN - 11 July 2019

" Quick easy and efficient. The car provided exactly as ordered. A great experience "

" Thrifty was very accomodating friendly and efficient in the provision of the vehicle ordered "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by ANDY - 22 April 2019

" The autoeurope website was easy to use and had good prices. "

" Great. We got an upgrade to a very comfortable 4wd which was ideal for a long drive up the WA coast. The staff at Hertz we're very efficient and friendly. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by SALLY - 04 April 2019

" Perfect for what I needed "

" Very easy and straight forward at the airport,staff explained everything, would definitely use you again. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PERTH, AU - Reviewed by IAN - 08 March 2019

" I'm not one to give recommendations as it can be a way to loose friends. Having said that when I have had problems in the past Auto Europe have been better than other providers at sorting out the issue. "

" No problems at all. I prefer it if the staff check the car on return so I know there will be no surprises later but they just didn't have time to do this, and in fact my deposit came back immediately. "

Overall Value: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 10

PERTH, AU - Reviewed by LESLIE - 08 March 2019

" All very acceptable. I hope to use Auto Europe again later in the year. "

" All very efficient - just what you need after a long flight with lots of luggage! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by GLENN - 07 March 2019

" Excellent service. Thank you. "

" Great service all round "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by BRIAN - 03 March 2019

" The car was new and clean and the perfect size for my needs. The pick up and drop off seamless. Pleasant service. "

" The car was new and clean and the perfect size for my needs. The pick up and drop off seamless. Pleasant service. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by TREVOR - 13 February 2019

" Efficient "

" Efficient service except for the pickup at airport had to wait nearly a hour "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PERTH, AU - Reviewed by ROY - 10 February 2019

" Easy booking "

" Easy pick up and drop off "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by MARGARET - 07 February 2019

" I will book with them again next year "

" Very good price. Quick rental and return "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by ALAN - 29 January 2019

" Easy process "

" Everything was spot on, excellent service. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by TIMOTHY - 28 January 2019

" All very easy and polite "

" Efficient...trouble free "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by PAUL - 26 January 2019

" Excellent "

" Excellent "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by SHIVJI - 24 January 2019

" The car I received was not the car shown in the quote, but I cannot fault the car I drove. It was very good. "

" I received friendly and efficient service from the staff. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by ANDREW - 19 January 2019

" Online booking, service at airport excellent. "

" Great service, no issues at all. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by JONATHAN - 18 January 2019

" Would definitely use again and recommend to friends "

" Very happy overall. Great price and service "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by NICHOLA - 07 January 2019

" A simple easy process "

" Very pleased with the service. It is my first rental experience and I was relieved it went so smoothly. Thank you "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by EILEEN - 07 January 2019

" Very easy to book on line through auto Europe. "

" Very professional staff at pick up and drop off. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by NICHOLAS - 07 January 2019

" Does what it says on the tin "

" We were just told to go to a place to pick up the car no one came with us to go over the condition of the car (check for damage etc). When I opened the door it smelt of smoke my son has asthma so not a good start the was then no one at the check out to discus this luckily were we were staying had a garage so we aired the car every night. "

Overall Value: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 4

PERTH, AU - Reviewed by MARTIN - 04 December 2018

" Booking was easy and no problem. "

" The car was very good. Enjoyed driving it and it did everything we wanted it too. The street was blocked off for some sort of Christmas parade when we tried to drop the car off. The on site staff weren't made aware of this until the last minute but it would have been a good idea to at least email people that were picking up cars and dropping cars off to let them know and maybe advise dropping it off at another branch. "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 9

PERTH, AU - Reviewed by ANNIE - 12 November 2018

" Great experience and received efficient, polite service from online booking to dropping off my hire car. "

" Aways receive excellent customer service from Hertz at Perth Airport. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by KERRY - 14 October 2018

" Definitely revisit Hertz again whenever I need car hire. Reasonable priced, greet customer service "

" Easy pick and drop off. Courteous and helpful staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by PETER - 12 September 2018

" Very favourable. "

" Everything went as it should. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PERTH, AU - Reviewed by ANNETTE - 07 April 2015

" Ease off pick-up and drop-off was great. Good car. Very pleased with whole process from beginning to end. Would definitely recommend. "

" It was a good experience. Cheerful, friendly and welcoming staff. "

PERTH, AU - Reviewed by MARY - 17 August 2014

" Great hassle free service great value "

" Hassle free no hard sell of extras "

PERTH, AU - Reviewed by PETER - 22 October 2013

" Excellent service. "

" The car was ready and everything worked very well. The inclusion of the local Perth map was an added bonus. "

PERTH, AU - Reviewed by HENRY - 23 March 2013

" quick and easy booking process, also customer service were very helpful with queries after booking. "

" Simple and quick pick up and drop off procedures, car was in good `condition`, no problems whatsoever. We were given useful info on the area by friendly staff member at the pick up desk, very good! "