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PHOENIX CAR HIRE REVIEWS
Car hire reviews in Phoenix
Rising up in the very spot where the Superstition Mountains meet the Sonoran Desert sands, Phoenix and its environs form the hub of a thriving metropolitan area covering more than 400 square-miles of prime American terrain. The city's location in the heart of the golden state of Arizona means that it's blessed with a whole year of lovely warm sunshine offering visitors the chance to take full advantage of the city's impressive range of cultural attractions, most notably the Heard Museum which houses one of the most comprehensive displays of Native American heritage in the whole of the USA. The amazing Musical Instrument Museum is another absolute must, with thousands of rare pieces on show, including the first Steinway piano ever produced as well as the piano on which John Lennon composed his famous song, Imagine. And you won't want to miss the Desert Botanical Garden in Papago Park, a beautiful 140-acre green area with thousands of exotic plants and unusual samples of desert vegetation from around the world. With a car hire in Phoenix you can explore the wonderful state of Arizona, a land of vast deserts, sprawling national parks and some of the most spectacular landscapes you'll ever hope to see. From Phoenix you can easily join the Apache Trail in Tonto National Forest or marvel at the sight of the stunning red-rock formations in Sedona. Also within striking distance of Phoenix is the mighty Grand Canyon, one of the world's most iconic natural attractions and a major draw for people exploring the state of Arizona.
With over 24,000 pick-up locations in more than 180 different countries, Auto Europe is one of the world’s longest-established car hire companies and a leader of the global vehicle rental industry. By working closely with all the top car hire companies such as Avis, Hertz, Alamo, Dollar, Enterprise and Europcar, we continue to consolidate our strong position in the market by offering our customers exactly what they want in each of their chosen destinations. You can rent a car in Phoenix and collect it at a good choice of convenient points across downtown Phoenix or from Phoenix Airport located a few miles east of the city centre. Why not scroll down and take a look at the ratings and comments posted by some of Auto Europe's previous car rental customers in the Phoenix car hire reviews section below.
AUTO EUROPE PHOENIX, UNITED STATES Car Rental Reviews
Average Rating for Auto Europe Phoenix:
PHOENIX, US - Reviewed by NIALL - 11 April 2022
" Cannot recommend Auto Europe enough. Good service and a great price. "
" Extra charges were not laid out correctly. Subsequently raised a complaint with Budget who resolved the issue very quickly. "
Overall Value: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PHOENIX, US - Reviewed by SIMON - 20 March 2022
" Would be higher if able to add Avis Preferred details when booking. "
" Wait to collect car was unacceptable and it took almost one hour in the queue and that was with preferred status. "
Overall Value: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
PHOENIX, US - Reviewed by MARK - 24 March 2020
" Easy pick up and drop off and very courteous. "
" Great service as usual from Alamo. Great price too. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by RONALD - 22 March 2020
" Can't say more. All was great. Thank you "
" Alamo staff member, Vanessa, at Phoenix airport was outstanding. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by SUSAN - 07 March 2020
" I absolutely LOVE Auto Europe. There has never been an issue with renting and everything has gone according to plan! :) "
" I'm always impressed with the staff at Alamo in Phoenix. They are extremely friendly and have made the whole rental process easy and quick. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by SET-SON - 14 January 2020
" My trips needs where met. Thank you! "
" Great service!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by MADELEINE - 11 January 2020
" Great upgrade and car "
" Dollar were friendly and helpful, thank you! "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PHOENIX, US - Reviewed by LYNNE - 02 January 2020
" No problems. "
" No problems. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by RICHARD - 14 December 2019
" Easy to book .Love that insurance is included. "
" very easy- was a member of emerald club so no paperwork involved. Got to pick out the car of choice. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by PATRICIA - 04 December 2019
" No complaints "
" Alamo always provide quality vehicles a good prices. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by MICHAEL - 27 November 2019
" Auto Europe and Alamo are a great partnership "
" Excellent as usual "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by SUSAN - 17 November 2019
" No problems at all - I have been so impressed with just how easy everything is using Auto Europe. "
" The Phoenix location has always impressed me with their excellent customer service! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by SHEILA - 08 November 2019
" Everything was efficiently arranged and we had 3 weeks of stress free car hire! "
" Quick service and the car was very good! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by JOHN ANTONY - 28 October 2019
" Generally very good "
" Vehicle was good but overdue a service. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PHOENIX, US - Reviewed by SARAH - 23 October 2019
" Very easy to use "
" Great service, easy check in and drop off "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by LESLIE - 21 October 2019
" The car was almost brand new, and there was plenty of choice. My only complaint to USA car hire companies is be much more realistic in pricing GPS. "
" The booking in was excellent in Phoenix. All advice was sound and practical. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by RICHARD - 29 September 2019
" Faultless service from start to finish - unlike most other car hire companies used in the past "
" Excellent price, service and vehicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by ADRIAN - 04 August 2019
" Straightforward and excellent value when booking through Auto Europe...saved me a lot of money for a very comprehensive, no worries car hirewith full insurance cover. Good choice of cars at Alamo pick up point at Sky Harbor airport, as usual. Will use again, again! "
" I've used Alamo several times now and have always been happy with the choice and quality of the cars that I've hired with them through Auto Europe. Sorting out everything online in advance makes it so easy and quick to pick up your car from the airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by DAVID - 17 July 2019
" Great pricing and car options available; user friendly website. "
" Great to have the knowledge that both of us could drive & that we could return the car empty. We will use "Gold" option again. We were offered 'upselling' on various items e.g. bigger car, more luxury car, SatNav etc, but only took the 24 hour breakdown & towing option "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PHOENIX, US - Reviewed by PAUL - 16 July 2019
" First time driving in America easy car hire smooth experience very happy. "
" Straight forward and simple to use. "
Overall Value: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PHOENIX, US - Reviewed by MÉRÉDITH - 05 July 2019
" The best car rental. Will rent again in September. "
" Perfect, accept my french driving licence and my débit card, will rent again in September. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by SIMON - 03 May 2019
" Seemless "
" Great Customer Service . Friendly staff . All in all a good experience made better by renting thru Auto Europe "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PHOENIX, US - Reviewed by STEVEN - 22 February 2019
" Phoenix has a great Rental centre for all companies. So easy to get in and out of. Return took about 2 mins. "
" very good, love the rental centre at phoenix. only thing that annoys me is the constant attempt to sell you upgrades etc. I know they have to do it but I know what I have booked and what I want. "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PHOENIX, US - Reviewed by ADRIAN - 19 February 2019
" Straightforward and positive experience. I've used Alamo previously and will definitely use them again. "
" Very happy with Alamo, once again. Car was virtually brand new and never missed a beat for the 4 weeks of hire Booking everything online saved time at the airport collection point. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by JAMES - 26 January 2019
" Ok "
" Choice of cars was bad. "
Overall Value: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PHOENIX, US - Reviewed by J - 24 January 2019
" overall OK "
" reasonable "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PHOENIX, US - Reviewed by TONY - 15 December 2018
" Good value. Good insurance "
" Left jacket in car which has not been found "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PHOENIX, US - Reviewed by MARK - 21 November 2018
" You guys got me a great deal, much cheaper than going direct with the company, there were no issues or problems. Much appreciated "
" Booked the car, was a good price, picked up, dropped it off. Flawless "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by NICHOLAS - 26 October 2018
" Fine "
" All went very well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PHOENIX, US - Reviewed by ANDREW - 23 October 2018
" Easy process but have to ring to either change or cancel booking. "
" NO vehicle available in booked class. So I was given a vehicle in next class up for no fee. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by BENJAMIN - 10 October 2018
" Very happy, pricing and service was right and therefore I would jaw auto Europe again on my next trip. I like the fact everything is included, the car, the insurance and the excess wavers etc, it's very helpful to see the end price from the start. This kind of clarity ensures I will be a returning customer. Auto Europe well done. "
" Great service, the car was brilliant and they gave me a choice. The most important part was no hidden extras or issues when returning the car. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by KIM LEO - 03 September 2018
" HAPPY - GOT A DECENT CAR AT A GOOD PRICE AND A RELATIVELY STRAIGHT FORWARD BOOKING PROCESS "
" THE DOLLAR ONLINE BOOKING CONFIRMATION THAT IS DESIGNED TO SAVE TIME AT THE COUNTER COULD BE BETTER (IE AS GOOD AS ALAMO) "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by MARK - 20 August 2018
" Car had some damage on the exterior but the the interior was clean and roomy "
" Staff were very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PHOENIX, US - Reviewed by PAUL - 14 July 2018
" A1 "
" Very smooth, fast and efficient system. Ignition free-key was a novelty. Wish car had CD player rather than iphone compatible. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by RUSSELL - 18 June 2018
" I will use auto euro per next time "
" Great way to book a rental car. And the booking process was brilliant "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHOENIX, US - Reviewed by IAN - 02 May 2015
" efficient. "
" no choice of vehicle. Only one in the stand. "
PHOENIX, US - Reviewed by JOHN - 28 March 2015
" Easy to use "
" Every one at budget where very helpful "
PHOENIX, US - Reviewed by VICTORIA - 25 March 2015
" Printing voucher is a little old fashioned "
" They always try and sell extras which is annoying as if I wanted a bigger car or extras I would have already booked them. "
PHOENIX, US - Reviewed by JAMES - 25 February 2015
" Very pleased with Auto Europe booking. "
" Clean and modern car. Very fast return in PHX car rental centre. "
PHOENIX, US - Reviewed by DAVID - 12 December 2014
" all ok "
" car bits were not connected to car correctly certain rumber mouldings unclipped "
PHOENIX, US - Reviewed by CHRISTOPHER - 19 October 2014
" You might stress that a GPS is very helpful to find the way in cities and to accommodations. Eventless trip "
" Car offered by Dollar was not the Ford Escape, so we upgraded. Would have had a Kia instead, I do not think that this is an equivalent to the Escape. Did not know that Dollar is a subsidiary of Hertz. "
PHOENIX, US - Reviewed by IAIN - 15 July 2014
" Great service "
" The Budget experience was seemless and efficient - great job! Would certainly recommend the Budget service in Phoenix - the UK car hire industry could learn much. "
PHOENIX, US - Reviewed by JOHN - 28 May 2014
" Appreciated help in finding a one-way booking over phone. "
" Added a lot of taxes to the one-way fee I'd been quoted by Auto Europe. Very pushy about upgrading from the Compact class car I'd ordered to a bigger one. Verging on the dishonest about the "smallness" of a compact - in fact bigger than I'd expected it to be with deep boot (trunk). "
PHOENIX, US - Reviewed by SHONA - 12 April 2014
" I have booked many cars through Auto Europe as they are usually the most competitively priced and use well known car hire companies to provide their cars. The website is easy to use and I have no hesitation in recommending Auto Europe to others "
" Although I picked the car up in Phoenix, I was based in Tucson for my stay. I had to visit the Thrifty office there to add another driver and also have the key fob battery replaced. On both occasions the staff were very helpful and friendly. Great service! "
PHOENIX, US - Reviewed by CLAUDE - 05 March 2014
" Best Prices. All Inclusive. Thrifty is a GREAT Car Rental Company. "
" Thrifty is a GREAT Car Rental Company. Better than ANY major "
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