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PISA CAR HIRE REVIEWS
Car hire reviews in Pisa
Once a major Roman port city and a great maritime power, Pisa ranks as one of Italy's most appealing and best-organised tourist destinations. Picking up a car hire in Pisa and visiting the city's top attractions couldn't be easier, with many convenient pick-up points available in the town centre as well as Pisa International Airport. One of the seven wonders of the world, Pisa's famous leaning tower (La Torre Pendente) was built of the finest white marble in the 14th century. Today's it stands proud as one of Italy's most iconic attractions right next to the city's equally-striking 11th-century cathedral. Housed in the former Benedictine Convent of San Matteo, the excellent Museo Nazionale (National Museum) features rare pieces of sculpture and Tuscan school paintings from the 12th to the 15th centuries. And you can't leave Pisa without a visit to the ancient church of San Piero a Grado a few miles west of the city centre.
Auto Europe is a leading international car hire broker currently offering a vast selection of convenient pick-up and drop-off locations in 180 different destinations around the world. Thanks to our many years of experience dealing with all the global and local car rental companies, we proudly offer the most competitive prices in the market, with great prices and the best service guaranteed Pisa and every other big city in Italy. Check out what other customers are saying about Auto Europe's wide range of vehicles in the Pisa car hire reviews section below.
AUTO EUROPE PISA, ITALY Car Rental Reviews
Average Rating for Auto Europe Pisa:
PISA, IT - Reviewed by GREGORY - 11 August 2020
" Very good service and a good car. "
" great service. We will use Locauto again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by CLIVE - 07 August 2020
" As good as it could be "
" No faults at all.As good as it could "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by CLIVE - 04 August 2020
" All good :) "
" Very straightforward. Very friendly and helpful staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ISOBEL - 14 July 2020
" BRAVA! They were fantastic! "
" BRAVA! They were fantastic! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MARK - 08 April 2020
" Fantastic service, great price. I will be using this company again. Thank you "
" During this terrible crisis, these guys really made me feel safe and offered amazing service. Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by KAREN - 18 March 2020
" Worked well "
" Efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PISA, IT - Reviewed by DAVID - 16 March 2020
" I almost always use this company and have done so for many years. "
" Very friendly and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ARCANGELO - 12 March 2020
" Easy to use website and great service from the team. "
" Great friendly service and very good car provided "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ROBERT IAN - 07 February 2020
" Fast and efficient "
" Dario was extremely helpful and the Lancia was perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ARCANGELO - 05 February 2020
" Very simple and easy to use website "
" Great service from the staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by RUSSELL - 30 January 2020
" Easy process and friendly staff "
" Excellent upgrade "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ARCANGELO - 20 December 2019
" Easy to use website "
" Great service from the customer services team. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ANKE - 05 December 2019
" I can only repeat that I was very satisfied with the car model and service provided. "
" I was very satisfied indeed with the service provided. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
PISA, IT - Reviewed by PETRE - 04 December 2019
" I am using Auto Europe since 2005. Always happy with the service provided. "
" Fast, reliable service, friendly staff, good value for money, will use it again. Strongly recommended. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by DAVID - 02 December 2019
" Straight forward, no problems "
" Quick and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by IAN - 27 November 2019
" Great - will definitely use this service again "
" Excellent service, very friendly staff and easy pick up and drop off at Pisa Airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by KEVIN - 26 November 2019
" very good "
" swift efficient and a relief after using other firms. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by DAVID - 26 November 2019
" Would use again thanks. "
" Very professional and convenient. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PISA, IT - Reviewed by BARRY - 24 November 2019
" Use Auto Europe regularly and always satisfied with AE service. "
" Car not ready for pick-up, but matter quickly rectified by agent with replacement car found, thank you. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by SIMON - 18 November 2019
" Auto Europe give us confidence in good service always. "
" Excellent customer service , friendly staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by HANNE TIDEMAND - 17 November 2019
" Quick and efficient "
" Very happy with service and the car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ARCANGELO - 08 November 2019
" Very easy to use website "
" Friendly and courteous staff, also great car! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ROBERT - 02 November 2019
" Good booking experience. "
" Car was what I had ordered. Car pick up was good. I was worried about the amount of previous marks on the car and that I had missed one on pick up and that I would be charged for this but this didn't occur so I was relieved that yours is not the sort of company that tries to catch customers out in this way. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by LOWRI - 01 November 2019
" Very positive, would use Enterprise again. "
" Very smooth pick-up and drop-off and very clear in instructions and condition of the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by CHRISTOPHER - 24 October 2019
" all worked well paperwork correct and both collection of the vehicle and drop off were quick and efficient "
" Hertz always provide clean vehicles and all staff on both collection and drop off are very pleasant and helpful to deal with. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by LESTER - 24 October 2019
" good "
" nice clean car. counter staff were pleasant and efficient. drop off staff were a little aloof but efficient. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PISA, IT - Reviewed by ARCANGELO - 23 October 2019
" very easy to use website "
" Great friendly service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by SARAH LYNNE - 22 October 2019
" Easy booking, and a good price. "
" Overall, a very good experience "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PISA, IT - Reviewed by ADRIANA - 22 October 2019
" Good experience "
" All round good experience . Great price so condition and cleanliness of the car acceptable . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by JANE - 16 October 2019
" Best car hire experience at an airport, drop off and pick up straightforward & efficient. "
" Speedy pick up and drop off, friendly and helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PISA, IT - Reviewed by JACQUELINE - 14 October 2019
" Excellent service as always. "
" Used this rental company many times over the years. They always provide excellent service, at very competitive prices. Highly recommended. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by CHRISTOPHER - 13 October 2019
" Excellent - super flexible - did have to wait a little at pick up and drop off. But otherwise very good "
" Lady at pick up super helpful - but had to wait over 30mins for which she gave upgrade - easy flexible changed drop off with just a phone call and no extra fee - excellent Thank you Grazie!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
PISA, IT - Reviewed by KEVIN - 08 October 2019
" Car was in good condition with SatNav at no extra cost. Great service "
" Smooth collection and delivery. The member of staff was very pleasant and explained everything clearly and we are dealth with very efficiently "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by PHILIP - 07 October 2019
" Easy and flexible booking, good prices "
" Great service, good car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MARTIN - 01 October 2019
" Positive "
" Good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PISA, IT - Reviewed by JABIZ - 27 September 2019
" good "
" good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PISA, IT - Reviewed by JUDITH - 24 September 2019
" Always happy to use Hertz "
" Easy booking easy collect and return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PISA, IT - Reviewed by KUMARAN - 23 September 2019
" Great "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MICHAEL - 22 September 2019
" Good "
" Everything was fine except the agents had run out of small cars and gave me a Jeep. Great for autostrada but we had a very narrow lane to our villa which made life difficult. No fault of Locauto but had I known I'd have insisted on a smaller car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by KATE - 19 September 2019
" Very good "
" Very good value, super nice staff at the desk. Cars were fine but slightly tired. Would definitely use them again and recommend "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 7
PISA, IT - Reviewed by PATRICIA - 19 September 2019
" Easy to check in although it was a long wait due to the number of people hiring cars it was worth it. "
" Very friendly and efficient staff would use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MARCELLO - 16 September 2019
" I have been using Auto Europe for holiday car rental for a number of years, and I have never had any problems; the service has always been excellent. "
" Very good car hire company, in terms of quality price. Plus excellent service "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PISA, IT - Reviewed by ANDREW - 14 September 2019
" Overall much more streamlined than other companies we have utilised. "
" The process for picking up the car and dropping it off was swift and efficient. We were dealt with on both occasions by Alice who was delightful and very helpful. We have usually used Avis, and visit Pisa regularly, but we will now always use Sixt. The vehicle was also in very good condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MICHAEL - 13 September 2019
" Well Done Sicily by Car nice clean car given and everything run smoothly "
" Staff were great and the car was one of the cleanest I have had in Italy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PISA, IT - Reviewed by CATHERINE - 10 September 2019
" Great service, super fast check in. Exactly how renting a car should be "
" This was undoubtedly the BEST car hire experience we have had. From the great signposting from the terminal, to the uber fast check in to the car waiting. Drop off was just as speedy, to be honest - an absolute credit. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by DANIEL - 10 September 2019
" Would use again "
" Nice car and nice people to deal with "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by KELLY - 09 September 2019
" Highly recommend "
" Really friendly and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by LUCY - 09 September 2019
" I have been worried about car hire after looking at various reviews . After using Auto Europe I'm planning to use them in the future "
" Smooth service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by HELEN - 07 September 2019
" Very satisfied, excellent value. "
" Very efficient service and vehicle as expected. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by NIGEL - 05 September 2019
" So quick and easy "
" Great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by JAMES - 03 September 2019
" Very good "
" All very seamless - no "hard sell" on the extras and we got exactly the car we booked. Counter staff were very helpful and gave us lots of advice on best places to visit in the area. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ARCANGELO - 02 September 2019
" Very easy to use website, you can trust Auto Europe "
" Staff were friendly and helpful, car was in ok condition "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PISA, IT - Reviewed by THOMAS - 01 September 2019
" Very good. Much better than Goldcar last year "
" Very good yes much better than Goldcar "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by RACHEL - 01 September 2019
" The price was good and it was easy to book only e. "
" Very smooth pick up and drop off of the car. Staff were free sky and hslpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by PHIL - 29 August 2019
" Superb customer service from Auto Europe in resolving issue with damaged wheel to my complete satisfaction. "
" Damage discovered on one wheel which I maintain I did not cause identified. Too little time to dispute due to flight impending, advised additional 50 Euro charge would apply if I disputed damage and was unsuccessful. Felt under pressure to sign off the damage. Thankfully Auto Europe assisted me with claiming back the amount charged. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 8
PISA, IT - Reviewed by PAULLAM - 28 August 2019
" Good prices and highly recommended. "
" Excellent service by Hertz. When we arrived at the collection counter there was no waiting took around 10minutes to do the paper work. Went to the car collection point and the car we booked was cleaned and all ready to drive away. No waiting and nothing to check on the car as it was almost brand new. Excellent service and quick drop off too. Highly recommended. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ANDREW - 23 August 2019
" All round superb. I thought it would be difficult to hire without a credit card but you and Centauro made it very easy "
" Excellent customer service. I was collected by minibus almost immediately after arriving in pisa and the brand new car was ready and waiting. I was upgraded to a better car and it was superb with built in satnav. The return service was equally smooth and efficient and all the deposit refunds etc were processed immediately. Excellent all round. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by LORENZO - 22 August 2019
" Very good "
" Very good "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PISA, IT - Reviewed by PHIL - 21 August 2019
" Very useful to buy the insurance with auto europe when booking the car in England. Saves all the hassle when you arrive. Though you do have to put 2500 euros deposit down as if you are involved in an accident etc you would have to p[ay the excess and then claim it backThe only other aspect worth buying when you are there is the road assistance - not sure if you can get that before. It adds about 43 euros on to the cost (for 2 weeks). "
" Used for the last 4 years - always to a high standard "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PISA, IT - Reviewed by PAUL - 20 August 2019
" Good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by GEORGE - 12 August 2019
" very good experience, good car, good value "
" good car, good quality car seat and size etc all in line with online description "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by JENNIFER - 09 August 2019
" Always good prices and easy to use website. Very helpful when we needed to change a booking at short notice. "
" Used firefly many times and will continue to do so. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PISA, IT - Reviewed by RICHARD - 07 August 2019
" Again an excellent customer experience where operators contacted me in person around an issue on an upgrade. This was sorted prior to departure and I was reassured the vehicle I wanted would be waiting for me at Pisa. "
" This is the third year I have used Locauto through Autoeurope. Every time the service has represented good value, been efficient and with knowledgable and friendly staff "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by BIPIN - 06 August 2019
" good "
" quick and efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ARMANDO - 05 August 2019
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ELIZABETH - 04 August 2019
" The whole experience was positive. My arrival flight was delayed. I was able to call ahead to notify Dollar/Thrifty staff at Pisa airport. Staff were all friendly and efficient. I will certainly be using this service again. "
" It all went very well. I have already recommended autoeurope to several friends. I will definitely use them again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by NEIL - 21 July 2019
" Excellent simple professional quick friendly. "
" Excellent- how car rental should be. No scare sell , treated as adult and provide good car with good service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by GRAHAM - 20 July 2019
" Used you a couple of times now and both times really good experience. Very competatively priced. "
" Staff on site very good. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by JULIAN - 15 July 2019
" Well organised, painless way to arrange good value car hire. "
" Very well run, courteous and efficient staff at Pisa. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PISA, IT - Reviewed by THOMAS - 10 July 2019
" Very happy. "
" Quick and efficient pickup and drop off. A few scratches on car when picked up but overall very satisfied. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PISA, IT - Reviewed by PHILIP - 06 July 2019
" Great as always "
" Very efficient service, friendly staff and great car. That they are not on airport was a concern but this turned out to be no problem at all with short waits for the shuttle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ARCANGELO - 05 July 2019
" Easy to use website when booking a rental car "
" Friendly staff and very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MARGARET - 18 June 2019
" All good "
" All staff very helpful and the car was perfect for our needs. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by LARS - 16 June 2019
" Overall, very good thanks "
" Well run, efficient, helpful staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PISA, IT - Reviewed by ARCANGELO - 14 June 2019
" Easy to use website "
" Helpful staff and a great car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by PAUL - 09 June 2019
" Excellent from start to finish. Highly recommended "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by DAVID - 09 June 2019
" We have not used Europcar for sometime and we were impressed. "
" It was hassle free, which makes travelling so much easier! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by DAVID - 08 June 2019
" Always book through Auto Europe, good web site and customer service. "
" Speedy efficient check in and drop off, nice clean almost new Smart 4 . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by JUDITH - 02 June 2019
" New car. Quick service "
" Very helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by KEVIN - 28 May 2019
" Excellent service. "
" Very friendly and efficient staff. Excellent service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by JOHN - 27 May 2019
" I was very happy with the level of service I received "
" Good experience. Friendly, efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PISA, IT - Reviewed by ARCANGELO - 23 May 2019
" Easy to use website but more importantly even easier to make any changes "
" Friendly staff who were very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by GEORGE - 14 May 2019
" Very good service, great value for money. Thank you. "
" Superb efficient service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by DAVID - 07 May 2019
" Frequently hire through Auto Europe and I recommend to others. Easy to use website. Helpful staff on the odd occasion that I have telephoned. "
" Trouble free experience with Firefly/Hertz at Pisa Airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PISA, IT - Reviewed by ARCANGELO - 24 April 2019
" Easy to use website that allows you to choose the right car for your needs. "
" Friendly staff, good service and an excellent car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by GARY - 23 April 2019
" Very good "
" All good as we hire cars in Pisa for15 weeks per year "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ALEXANDER - 22 April 2019
" Great and speedy service "
" Great and speedy service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ARCANGELO - 10 April 2019
" very easy to use website "
" Friendly & courteous staff which helped make the whole process very easy, special mention to Federica from Maggiore for her assistance. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by LUIGI - 09 April 2019
" Very efficient staff "
" Friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PISA, IT - Reviewed by ROBERT - 05 April 2019
" Very good - Alamo is one of three franchises operate dby the same company "
" Very helpful staff - did not try too hard to get you to take out extra insurance. The check out staff were meticulous in explaining any body defects. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by CHRISTOPHER - 14 March 2019
" Easy to book. The experience was positive throughout. "
" Friendly, helpful and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ARCANGELO - 14 March 2019
" easy to use website "
" Very friendly staff and extremely helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ULIANO - 09 March 2019
" Thanks for the smooth experience "
" As usual all as expected. Well done! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by PATRICK - 05 March 2019
" Quite good apart from long wait for collection "
" Good price with additional driver included "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PISA, IT - Reviewed by GINO - 03 March 2019
" very good "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by SETH - 21 February 2019
" Great Experience "
" Great Experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by JAMES - 10 February 2019
" Definitely using Auto Europe again, just recommended you to a colleague "
" Very simple easy process, both at collection and drop off. Was a little surprised that car wasn't inspected, however not a big issue as I took pictures just in case. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by EDWARD ANDREW - 26 January 2019
" Good, clear web site. All major car hire companies represented. Been using Auto Europe for years. No issues. "
" Very short queue at (on-airport) pick-up. Counter staff friendly and English speaking. Car a bit battered, but fine for our purposes and for the price we paid. Car return quick, stressless and with no problems. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PISA, IT - Reviewed by MARTIN - 24 January 2019
" Love Auto Europe. So flexible and always get the best deal "
" Great service, although the car was quite dirty on the inside and smelled a bit of smoke "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PISA, IT - Reviewed by JOAO B ALVES - 23 January 2019
" Very practical "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ARCANGELO - 09 January 2019
" Very easy website to use when booking a car "
" Everything went very smoothly and no extended wait times to pick up the car as with other hire car companies "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by JOHN - 08 January 2019
" Good "
" No water in screen washers "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PISA, IT - Reviewed by MARCO - 07 January 2019
" Excellent value as usual, and highly efficient rental process. "
" Very smooth and fast process, excellent value, car in very good conditions. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ARTHUR - 31 December 2018
" Easy to use . Excellent choice of options "
" Very quick collection and return . Car offered to my specific needs . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PISA, IT - Reviewed by JOHN - 24 December 2018
" All good ! "
" Very easy, very proffesional, good to do buisness with "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PISA, IT - Reviewed by NATALINA - 18 December 2018
" Will use again, there was no problems and they explained all the small print so there was no confusion. "
" Easy, efficient and value for money "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by PAULA - 16 December 2018
" all great "
" great once again , all super speedy and no hastle thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MARK - 14 December 2018
" Auto Europe are fantastic but let down by the companies they represent in Italy. "
" Everything went well untill I checked my credit card bill, Sicily By Car have taken money for no reason that I am now having to make a fraud claim on. I am really sick of this happening every time I rent in Italy. All the rental firms try to steal money almost every time I rent. "
Overall Value: 2 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PISA, IT - Reviewed by MARTIN - 13 December 2018
" Good price "
" Very friendly staffs on airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MARCO - 12 December 2018
" Excellent as usual, competitive prices "
" Everything went smoothly with minimal waiting time at collection, car in good conditions and very easy drop-off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ROBERTO - 10 December 2018
" Best price available, easy bookings and cancellations. "
" Pick-up and drop-off expeditious. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PISA, IT - Reviewed by ARCANGELO - 07 December 2018
" Easy to book via the website "
" Overall pleased "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PISA, IT - Reviewed by KAREN - 04 December 2018
" Experience good but not overwhelming. "
" I was disappointed that I was not given the Fiat 500 that I hoped I would have as the Tipo I was given was not suitable for the driving terrain. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 6
PISA, IT - Reviewed by ELIZABETH - 19 November 2018
" On airport pick up. Very good value. Friendly service. "
" easy and friendly transaction "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by KEITH - 10 November 2018
" I have already recommended your company to a friend who will be visiting Italy soon "
" I have always found Maggiore very professional and efficient with friendly staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PISA, IT - Reviewed by DEBORAH - 10 November 2018
" Easy booking process and prices in line with other companies. "
" This is the second time of using Maggiore and they offered a free additional driver. We did not receive the model booked but the vehicle provided was satisfactory, although no water in the windscreen washer and inside could have been cleaner. Counter and return staff were helpful and pleasant. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
PISA, IT - Reviewed by DONNA - 07 November 2018
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by NATHAN - 06 November 2018
" Quick and easy "
" No issues however the member of staff tried to sell me additional insurance cover for 16 euros per day plus tax? I had already paid for the additional cover when I booked online. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by AIDAN - 06 November 2018
" Easy to book online; transparent pricing; very competitive rates; range of contact numbers in case of problems. Would certainly use autoeurope again. "
" I thought they were very efficient and courteous. It was an easy process and the only additional cost was breakdown recovery insurance - an extra €30. The only NEGATIVE was that the car was rather dirty on the outside. Apart from that, all good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PISA, IT - Reviewed by ROBERT - 31 October 2018
" I had query, rang and got through quickly and the query was dealt with quickly. "
" Despite the queue for the Avis/Maggiore desk, there was only one person seeing to customers and at least one other was doing other tasks at the desk, but not serving. When people are waiting all staff present should be summoned to the front desk until it is dealt with, as US supermarkets do. "
Overall Value: 9 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PISA, IT - Reviewed by SANDRA - 30 October 2018
" Painless "
" Efficient and good choice of car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by HUGH - 29 October 2018
" Easy to book. Reasonable prices. "
" Swift check in. The car was the one we had requested. easy drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ROSEMARY - 29 October 2018
" Excellent price, quality and efficiency "
" This was the best rental experience from Galileo Galilei I have had- of very many. All staff polite and efficient, a speedy process and I was very impressed by the prompt email confirmation that deposits had been returned. And very well priced, especially with a free upgrade! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by SIMON - 28 October 2018
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PISA, IT - Reviewed by GEOFFREY - 28 October 2018
" OK "
" OK "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PISA, IT - Reviewed by LORELLA - 27 October 2018
" Very satisfied "
" Everything was perfect. Firefly has a very approachable and professional staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by SIMON - 27 October 2018
" Upgraded the vehicle at the counter for a good price. Car ran very well. A pleasure dealing with all staff at Pisa Airport. "
" Friendly efficient staff made the process quick and easy. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ANKE - 26 October 2018
" see above "
" I have used this company for a number of years and have always been very satisfied with the service provided. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by BRIAN - 23 October 2018
" No problems at at "
" Our plane was delayed and they stayed open for us "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by GIOVANNI - 18 October 2018
" Easy and fast booking online "
" Quickly and smooth pick up. Very friendly and helpfull staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PISA, IT - Reviewed by GWILYM - 18 October 2018
" Recommended Hertz every time "
" Excellent service every time thank you . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by DOUGLAS - 17 October 2018
" Have used auto europe for many years and always excellent service. "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PISA, IT - Reviewed by VALERIE - 17 October 2018
" Easy straightforward car hire. Friendly and helpful staff. Would recommend. "
" Easy straightforward hire. Car had a few scratches that had not been recorded but pointed them out on receipt of car and then they were noted. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PISA, IT - Reviewed by GRAEME - 16 October 2018
" Good service, will definitely use again "
" One of the better experiences I have had with car hire companies in Pisa "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PISA, IT - Reviewed by BRIAN - 16 October 2018
" Very easy to use website "
" Better car than I expected. Despite a queue at the counter, the staff dealt with everyone quickly, so didn't have to wait long. No pressure to buy add-ons "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MATTHEW - 11 October 2018
" easy and reliable "
" speedy, no complaints "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by KAREN - 10 October 2018
" All worked well "
" Good, no problem "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PISA, IT - Reviewed by VANESSA - 09 October 2018
" Good "
" Only one person at the counter so a bit slow picking up the car but the girl was helpful and pleasant. Car fine. Drop off quick and efficient. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PISA, IT - Reviewed by TUULA - 08 October 2018
" Good "
" It was good in all respect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PISA, IT - Reviewed by MIROSLAW - 07 October 2018
" All fine "
" Guy at Parking was grumpy, besides everything was perfect. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PISA, IT - Reviewed by PHILIP - 05 October 2018
" Auto Europe are always my first choice as long as they stay competitve "
" Car was a bit tired, but overall good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PISA, IT - Reviewed by ARCANGELO - 04 October 2018
" AutoEurope site very easy to use "
" Not enough staff at Pick-Up counter, wait times are lengthy "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by JOSE MARIA - 04 October 2018
" Easy way of booking, cheap, clear, easy to pick zero excess insurances. "
" Staff at Firefly Pisa Airport were extremely helpful, they kept my reservation open for a bit longer because I missed my flight and they were kind on the phone and friendly when I got there the morning after. I would always recommend Firefly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ADRIANA - 03 October 2018
" Great no problems "
" Great car and service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ANDREW - 03 October 2018
" Good search engine for car hire which provided a very reasonably priced car "
" Straight forward efficient hire service with good counter staff "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by JASON - 30 September 2018
" Everything was quick and smooth and friendly "
" Very quick and friendly and clear "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by IVAN - 29 September 2018
" It was excellent. "
" Quick and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PISA, IT - Reviewed by IAN - 27 September 2018
" Excellent "
" Spot on "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by STEFAN - 25 September 2018
" Very good "
" Friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MALCOLM - 24 September 2018
" Good value "
" Good value, no problems at all "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by JEFFREY - 24 September 2018
" Good price, good service, no issues. "
" Good price , good service, no issues. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by LAWRANCE - 24 September 2018
" Used the Herts at Pisa, Italy. Got upgraded for free to an Audi Q2, great car and great service. "
" Overall very good - was not aware that our sat nav would be an EXTRA charge on top of everything else even thought it is built in the car. Should be more clear when booking. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MIROSLAW - 21 September 2018
" Cheap "
" Quick and sufficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by JOHN - 19 September 2018
" Loved the whole LOCAUTO experience - will definitely use them again "
" Very quick and very helpful service desk person (Salvatore) and the car was really nice and fully serviceable and clean and without any problems "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by SIMON - 18 September 2018
" excellent, no problems, would use again. "
" polite, friendly staff, easy to check in, car in presented in a clean condition, very minor damage acknowledged by staff on collection. drop off very easy and staff polite and helpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ROBERT - 18 September 2018
" Very satisfactory "
" Perfectly good. Car was just what we needed. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by SARAH - 17 September 2018
" Enterprise staff were particularly busy but apologised for delay experienced and no quibble and quick return of vehicle in same condition. "
" Auto Europe emailed pre-pick up advice very helpful; reminders on specific documents needed at the counter, information on the level of insurance included in purchase of choice, and in particular the offer of assistance at the counter should additional items be offered/sold. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ANDREW - 17 September 2018
" Just what I ordered - overall very good service "
" Good professional service with pressure "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by CAROLINE - 14 September 2018
" No hassle. "
" As indicated above we were very satisfied with the service provided by Sixt. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by WENDY - 12 September 2018
" Would highly recommend "
" Amazing experience, hassle free and smooth transaction "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by OLEG - 11 September 2018
" Perfect "
" Perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MICHAEL - 06 September 2018
" Auto Europe made it easy to make the booking complete with excess protected insurance so would recommend them. "
" All was good with picking the vehicle up and the car was fine no complaints at all for the first 9 days. Then through no fault of mine or Firefly, on starting up the car there was a loud whoosh noise which turned out to be a pipe join breaking apart under the bonnet. This turned out to be on the air conditioning and it lost all it's gas. As I say this in itself could happen to any vehicle so it was just one of those things but it was getting something done about it where things went wrong. I phoned the roadside assistance number and the man that answered spoke good English. We agreed that the car was still able to be driven and there was nothing that could be done at the roadside to repair this fault, it needed to go into a workshop for the pipe to be repaired and the system refilled with gas. He suggested I either put up with driving with no air con for the remainder of the holiday or contact an agent near to where we were staying to exchange the vehicle. Again, no complaints from me up to this point, he did his job properly. As the temp that day was 37 deg celsius and we had paid for a car with air con, we decided we would try to get another car. The number the roadside assistance gave me was unobtainable so I called the Pisa airport Firefly number where we picked the car up which was about 2 hours drive from where we were staying. Pisa airport Firefly did not answer even after several attempts. I then tried Florence airport which was slightly nearer to us. They suggested I take it to the agent in Arrezzo which was the nearest big town with an agent. The lady there was very helpful and spoke good english but she told me they did not have another car to let me have. We had a limited internet access but I managed to send an email to Firefly customer assistance in fact over the next 2 days I sent them 4 emails. there was no reply other than an automated acknowledgement message saying they pride themselves in good customer service and would get back to me as soon as possible after reviewing my problem. It is now over a week later and I am back home in the UK now and still I have not had any reply from Firefly customer service. When I dropped the car off at Pisa airport the staff were very friendly and helpful and apologised for the problems saying if I had taken it back to the airport they would have exchanged it but when I explained I had called Firefly at the airport and got no answer they were embarrassed. I was not going to drive 2 hours each way as well as the cost of fuel without them first confirming over the phone that they could exchange the car. So apart from a rubbish customer service dept I am happy with Firefly in general. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by OLIVIER - 06 September 2018
" Great company, highly recommended. "
" Locauto was great, quick, clear explanations, no pressure to take extras, rapid drop off. My best car rental experience this year so far. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by COLIN - 05 September 2018
" Easy to book and easy to pick up "
" Friendly staff both at check out and check in. No hard sale for extras. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ANTHONY - 04 September 2018
" Auto Europe provided a good booking service "
" Not very clear explanation of the deposit & costs etc. then had many emails after my rental which I didn't fully understand. So am waiting for my credit card bill to confirm "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ANDREW - 04 September 2018
" Excellent hire, many thanks "
" I was very impressed with all aspects of the hiring. Good value for money and very pleasant and efficient staff both at the desk and in the car area itself. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by GIOVANNI - 03 September 2018
" Overall a positive experience. "
" Pleasant, smooth and professional by the agents. Car was perfect!!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PISA, IT - Reviewed by ARCANGELO - 03 September 2018
" Auto Europe always very easy to use "
" There is always a lengthy delay at the check-in counter and can take over an hour before you get your vehicle, if they could improve the wait times it would be helpful. "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by DAVID - 01 September 2018
" Very satisfied "
" Very good service "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PISA, IT - Reviewed by DAWN - 30 August 2018
" Very good "
" no problems - would use them again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PISA, IT - Reviewed by GILLIAN - 29 August 2018
" Very efficient and friendly service. Will definitely use again. "
" All very well done. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MARCO - 29 August 2018
" Very good overall "
" Generally very happy with all the process, the car was new and in very good conditions, the pick-up and drop-off processes were fast and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ADRIAN - 29 August 2018
" Look at Keddy cars as is the cars left from ultimately Eurocar. So the price is excellent compared to others and a reputable company "
" Excellent efficient service. Car was an Alpha Romeo and ex needed all expectation. Group car, service and price from Keddy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by IAN - 28 August 2018
" All in all the car was excellent and at a very good price. "
" I had picked a 7 seat vehicle because there where 5 people and a baby which I had ordered a baby seat for. When I arrived they offered me a Citroen 5 seater. They did however change this for a 7 seater VW after I had pointed out the mistake. The vehicle was very clean and without a mark on it. We enjoyed the holiday with it. "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PISA, IT - Reviewed by HELEN - 27 August 2018
" Great, smooth car rental experience "
" Very good experience. Everything was as expected and went very smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ANDREW - 25 August 2018
" Excellent "
" Excellent "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by PHILIP - 23 August 2018
" Good prices and clear easy website "
" Good car at a good price- car did have a very high mileage and quite a few knocks but drove very well so good value. "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PISA, IT - Reviewed by ANDREW - 21 August 2018
" My overall experience was satisfactory "
" Apart from having to wait a long time to collect the car because there was only one member of staff serving the experience was good. As they could not supply the car I had requested ( a common failing) they provided me with a better car. Once documentation done, pick up and drop of were very quick and easy. "
Overall Value: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PISA, IT - Reviewed by JENNIFER - 19 August 2018
" Good stress free experience "
" Good reliable no hassle company "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by PAUL - 14 August 2018
" The desk staff were friendly and efficient. "
" I received a quick service both picking up the car and returning it. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ELIZABETH - 06 August 2018
" As above. Auto Europa best I have used "
" Really good service. No queues and helpful staff who did t try and sell me things I didn't need. Will use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PISA, IT - Reviewed by DYLAN - 05 August 2018
" Great service, used Auto-Europe for years and happy to recommend "
" Fast, clean, efficient, no sales hassle.... good English. Very satisfied. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by CHRISTOPHER - 02 August 2018
" All very straightforward. Excellent car. "
" I paid more and was satisfied with everything "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by CLIVE - 23 July 2018
" Happy hireage. "
" A queue built up while waiting for car inspections before and after hire. A faulty odometer (or a problem with data download) caused further delay. Otherwise, a great experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PISA, IT - Reviewed by JAMES - 23 July 2018
" That you Auto Europe, another purchase undertaken smoothly and efficiently. "
" Most things were OK, except counter staff still trying to flog extra insurance which is naughty! Aside from that, quick, easy and efficient. Shame Maggiores counter is not in the main car terminal anymore but now in a hut next to their compound. But very proactive staff were around to communicate this promptly and without fuss. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PISA, IT - Reviewed by JOHN - 22 July 2018
" Excellent "
" The Locauto rental just ran so smoothly Car was excellent which is a top priority But the staff there are so friendly and helpful Already booked Locauto for the next trip "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by STEVE - 22 July 2018
" I've used Auto Europe for about 10 years and the experience is very good and i've Never had any problems "
" An excellent experience both pick up and drop. The staff were very friendly and helpful. The only thing to be aware of is that the Ecovia office is not with the other car hire companies but all you need to do is telephone them on the number on the voucher from Auto Europe and they pick you up from the same place as the shuttle bus for the other companies. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MARINA - 21 July 2018
" I am almost reluctant to share how good this was, as if everyone knows about Ecovia in Pisa everyone with any sense will use them, but fair's fair. Best car hire experience I have ever had by a country mile. Thank you! "
" I was very impressed. Only hic up was my own fault as having hired cars at Pisa several times I assumed I had to go to the usual collection point and had failed to notice there was a different shuttle bus. It was a joy to get served so quickly and be on the road in no time at all as opposed to the usual chaos and delay hiring a car generally in my experience involves. Very efficient and lovely staff too. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ROY - 21 July 2018
" Fair price, good service "
" Polite friendly staff, quick and efficient pick-up and drop-off "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by NEIL - 20 July 2018
" Tip top "
" Good experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by RICHARD - 18 July 2018
" Having had very poor experiences renting cars before I was amazed at how easy this was and how smoothly it all went. No complaints at all. "
" Having had very poor experiences renting cars before I was amazed at how easy this was and how smoothly it all went. No complaints at all. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
PISA, IT - Reviewed by STEVEN - 16 July 2018
" Great cars, great service. Quick and easy. Thank you. "
" The whole experience was smooth and hassle free. Straightforward and not too long a wait at pick up and drop off. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by CHRISTOPHER - 14 July 2018
" All OK no que at pick up no,problem on return "
" Everything satisfactory "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by RALPH - 10 July 2018
" Good value - great vehicle. "
" Professional and prompt service. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by CHRISTOPHER - 04 July 2018
" Easy to book "
" Excellent service. Staff were very helpful and explained things clerly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by CHRISTOPHER - 02 July 2018
" Simple booking procedure. Straightforward website. Always impressed with Auto Europe. "
" Friendly and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by RICHARD - 26 June 2018
" Good choice of car available; friendly staff and reassured about condition of bodywork at collection and delivery. "
" Very satisfied at speed of collection and cleanliness of car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MICHAEL - 26 June 2018
" Service is efficient and trouble free, and I was kept well informed, possibly a little more than was necessary. "
" The only negatives were: When making the booking the Interrent office was publicised as being open until midnight. With a late flight this was a benefit in case the flight was delayed. By the time we travelled the closing time had been changed to 10pm. Our flight was delayed by 2.5 hours and we didn't land until 11pm, so we had to spend a night in Pisa. When we knew of a delay we did contact Interrent who said they could stay open up to 10:59pm and would track the flight before leaving to see if it was going to land in time, which was good of them, but it didn't work out. The other thing is the inevitable hard sell of additional insurance, at €35 a day. Over 8 days that's more than I pay for my annual UK car insurance. Apart from that the service was good and efficient, and the car was well presented and did what was required. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by GINO - 25 June 2018
" fan dabby dozy "
" very good and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by JAMES - 19 June 2018
" all fine thanks "
" all fine thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ANNA - 16 June 2018
" Great prices and cancellation policy a bonus. Great customer service and efficient. "
" Excellent service and very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ALBERTO - 10 June 2018
" Good "
" All excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by ANTHONY - 09 June 2018
" So easy and given a really nice experience. Thank you "
" A wonderfull car. A very quick pickup. A very quick dropoff. A really good explanation on what we should do /not do. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by BARRY - 09 June 2018
" good "
" good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by MARK - 28 May 2018
" Easy with no issues! "
" Having booked via the internet then read some bad reviews I was a bit concerned about what I had done! Those that I had read were totally unfounded and could not really fault the experience. First time driving in Italy and paid the extra cover insurance, glad I did!!! We had a brand new Fiat 500 with on delivery mileage only , so that may of helped! "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PISA, IT - Reviewed by ALLAN - 22 May 2018
" Good efficient service "
" Good efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PISA, IT - Reviewed by PAUL - 17 May 2018
" Good "
" Good "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by VERNON ALAN - 16 May 2018
" Excellent service all round "
" First time I have used Winrent and the whole experience was very good compared with others I have used at Pisa. They even allowed me to change the car for a smaller Smart 4/2 which was an excellent choice for 2 people in the narrow streets, and very economical too. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by JOHN - 13 May 2018
" As above great service great car no problem easy to find the return depot at Airport very friendly staff a first class service Thank You I will be back. "
" Very easy to use vehicle was great no problem and I appreciated the upgrade to a bigger car. The whole experience was effortless pleasant and just what I expected only better! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PISA, IT - Reviewed by PAUL - 04 July 2015
" Good service . "
" Have used Firefly for quite some time now and have always been pleased with them . "
PISA, IT - Reviewed by ALFRED - 29 June 2015
" Fast efficient service with no problems. "
" Pickup was fast and return just as efficient with no problems. "
PISA, IT - Reviewed by AMODIO - 23 June 2015
" We used goldstar previously they were awful, but this current hirer though more costly fitted my requirements better. You service was easy, convenient and transaction uncomplicated. "
" I found the transaction straight forward uncomplicated. I would reccomend them, not the cheapest, but wrth the extra bit over some of the more demanding and sales oriented hire companies. "
PISA, IT - Reviewed by ANTHONY - 22 June 2015
" Excellent service, as usual. That is why I always use them. "
" Quick and efficient. The only rental company at the airport that seemed to show a quick processing of customer as all the other had large queues, where MAGGIORE didn't. "
PISA, IT - Reviewed by MICHAEL - 19 June 2015
" Everything happened as planned. We will use again "
" Nice car. Helpful staff "
PISA, IT - Reviewed by CHRISTOPHER - 18 June 2015
" have used before and will again "
" had to wait a while but was to be expected and paperwork was handled efficiently Was given a 7 seater instead of a small car because I had booked late and they had run out of small cars. However it was very comfortable and I enjoyed driving it. A more nervous driver would have struggled in the hairpin bends as the car already had a few minor scrapes Checking back in was really really quick Will use again as staff were very polite "
PISA, IT - Reviewed by JOHN - 10 June 2015
" use auto europe several years and would recommend them "
" no problem with car but not very clean on te outside, person at the desk very polite "
PISA, IT - Reviewed by IAN - 08 June 2015
" The designated car hire company, Firefly, were very good - courteous, obliging, professional. "
" The Firefly staff were very good - courteous, obliging, professional. "
PISA, IT - Reviewed by JENNIFER - 23 May 2015
" Very good service & very good clean cars "
" Excellent "
PISA, IT - Reviewed by SERGIO - 13 May 2015
" Very quick & easy to find your choice of car with all car hire companies based at Pisa airport Always my first choice for car hire "
" Good value "
PISA, IT - Reviewed by LAURA - 11 May 2015
" I always hire with Auto Europe and I travel to Italy 5 or 6 times a year. I find them the best value and the options are good too. Is there an app so I don't have to print the voucher? "
" Locauto have improved greatly and now offer a much better service both at arrival and when the car is returned, so I can leave with peace of mind knowing that the contract is now closed and I will not incur unexpected charges "
PISA, IT - Reviewed by IAN - 05 May 2015
" Always a good experience! "
" Desk service and return excellent but this time quality of car poor. 127000km with serious dents one of which I had to go back to the Desk to get chap to verify is not what I want at 10.00pm arrival in the dark! Daughter arriving later and also a regular hirer got a lovely Fiat500 from Goldcar! First impressions count and possibly an immediate offer of another car ought to have been made as soon as matters emerged that were not as desribed earlier. However the car did not let us down so all is OK "
PISA, IT - Reviewed by JOHN - 02 May 2015
" very helpful, especially when cancelling in order to book a cheaper offer "
" very helpful "
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