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SICILY BY CAR ALBANIA CUSTOMER REVIEWS
- 8.5
- 8.7
- 8.8
- 9
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
SICILY BY CAR ALBANIA Car Rental Reviews
Average Rating for Sicily by Car :
TIRANA, AL - Reviewed by KEITH - 21 June 2025
" Brilliant, quick and efficient "
" Efficient helpful staff. Car good condition. No issues "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TIRANA, AL - Reviewed by CARLOS - 24 March 2025
" A good one thanks. "
" Helpful staff. No pressure to purchase insurance. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TIRANA, AL - Reviewed by RUSSELL - 20 October 2024
" See above, no complaints. The only thing I would say is to have concise instructions as to where the office is at Tirana airport. "
" Professional, efficient and courteous staff on pick up and drop off. Well presented car. Would thoroughly recommend. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TIRANA, AL - Reviewed by PETER - 04 October 2024
" An efficient and professional service. "
" Courteous and professional customer service staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TIRANA, AL - Reviewed by MARK - 01 March 2024
" Good price. "
" Good car, good price. Did the job. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
TIRANA, AL - Reviewed by IGLI - 14 January 2023
" My complaint needs to be dealt with Auto Europe satisfactorily in order to gain confidence in Auto Europe again. They should not be using local car rental companies that are not able to provide good customer service to customers. "
" I had an awaful experience with their staff. They were rude, arrogant and unprofessional. I have contacted Auto Europe to lodge a complaint. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 7
TIRANA, AL - Reviewed by REDON - 25 April 2022
" Great "
" The manager at the office was very helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TIRANA, AL - Reviewed by EDI - 06 December 2021
" Poor customer service. I had to call twice the uk office. The first agent instead of being helpful and finding a solution, blamed me. " it's your fault sir for not having a credit card" therefore we can't help you. The line went down. I called again. The second agent advised to fill up a form and the company will see what they can do. I ended up paying for the same rental twice, AUTO EUROPE and SISILY by CAR. "
" Firstly, I had to rent the car again because I didnt have a credit card for the initial deposit. I had no choice but to could rent through them directly and leave a deposit of £300 via Debit card, that didn't makes sense. Secondly I was given a different car to the one I had initially booked. The car was vibrating on the road, I couldn't drive more 40 miles per hour. I The wipers were very noisy and not cleaning the windows properly. I won't be hiring anymore from them. "
Value for Money: 5 Efficiency of Counter Staff: 4 Expediency of Drop-off: 6 Condition of the Vehicle: 3
TIRANA, AL - Reviewed by AGIM - 15 January 2020
" I prefer to pick up the car all time to this company,, because it has a good staff & a amazing cars "
" It's very good car& great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TIRANA, AL - Reviewed by MARKELIAN - 09 December 2019
" Definitely use them again "
" Great staff and very professional "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TIRANA, AL - Reviewed by EDUARD - 06 November 2019
" I had ok experience not great one "
" Very old cars for the money you pay "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
TIRANA, AL - Reviewed by KASIR - 29 September 2019
" Great overall. "
" Very competent, helpful when we had an issue with paperwork. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
TIRANA, AL - Reviewed by KEL - 07 September 2019
" I had have very good experience "
" I had have a very good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TIRANA, AL - Reviewed by KEL - 05 September 2019
" I hade have very good exprience "
" I had have very goog exprience at rent veicle company "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TIRANA, AL - Reviewed by OLSI - 03 May 2019
" In general very satisfied with the service I received. Staff very friendly and professional. Would recommend this company to anyone. "
" In general very satisfied with the service I received. Staff very friendly and professional. Would recommend this company to anyone. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TIRANA, AL - Reviewed by ANTON - 28 April 2019
" Very good experience with renting a car. "
" Very good experience with renting a car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TIRANA, AL - Reviewed by AGIM - 06 April 2019
" Excellent one of the best services ive had "
" Very good car and very impressive service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TIRANA, AL - Reviewed by JULIAN - 05 April 2019
" This company its not what it seems like they simply font care for the customer and are not interested in you as a person but in your money, in return of little or no service at all, staff very cold and not helpful, l will not recomend it to any one as l have no nice things to say but only complains, I went to the office to collect the car and found out that just because l did not have a credit card they could not proceed, after a long discution they said we can do a new sale for you which mean l had to pay 5 times the original price and no refund or deduction of the original rent agreement which meant thay kept that money just because they felt that way, l felt corrnered just because lnhad a small baby and other family members waiting to be transported so l had no choice but take the new deal as l need it the vehicale, the staff from autoeurope were very cold and not helpful at all all the sugestions they were making was to get the new rental agreement, the worst thing was that they done a new deal using that same bank card that they refused in the first place, l feel cheated and been robbed of my money, autoeurope accepts no responsibility which shows what kind of service they are offering, wether l am wrong or right l will take the matter further to get to the bottom of this, and l will make sure that this complain goes on the paper aswell. All l can say is DO NOT RENT THROUGH THIS COMPANY AS FROM MY POINT OF VIEW THEY DO NOT OFFER GOOD CUTOMER SERVICE. "
" No one came to the airport to show me where the office was, l had to ask around to find the office. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
TIRANA, AL - Reviewed by GURI - 28 February 2019
" Simple: 5 star service :) "
" Impressed. Best rental cars in Tirana. Best customer service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TIRANA, AL - Reviewed by GURI - 21 February 2019
" First time using Auto Europe and (today, a week from 1st order) already made my second reservation. Great value for money! "
" Great experience! Very professional staff. Would absolutely reccommend to anyone! Well done! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TIRANA, AL - Reviewed by TIM - 05 January 2019
" Excellent-will use again "
" Excellent service "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TIRANA, AL - Reviewed by ELVIS - 01 November 2018
" Very convenient the proximity to the airport and the staff were very helpful. "
" Very efficient the best in Tirana so far. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TIRANA, AL - Reviewed by AGIM - 03 September 2018
" I am not satisfied with the overall experience, in the future I will try a different car hire company to get a better deal. "
" The car I pre-booked few months back wasn't available, and there wasn't anything similar. So, I was offered another car witch was more expensive, and had to pay more for it. Also, paid more for the insurance. I thought the one I had (basic) covered it. "
Value for Money: 4 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 8
TIRANA, AL - Reviewed by ARBER - 09 August 2018
" nice prices and good service "
" Really nice service. I had an upgrade at no cost and the car was really nice "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
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