SIXT CYPRUS Car Rental Reviews

LARNACA, CY - Reviewed by FADY - 19 September 2025

" although I sent a claim to auto europe unfortunately without response "

" the counter staff refused to deliver the car because he didn't accept my international driving license although I am a regular customer and since my biometric previous driving license expired in august 2025 and due to the situation in lebanon the only driving license avilable a a certificate along with the international driving license. he refused to refund me and I had to rent another car from another company "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by GABRIELIUS - 19 September 2025

" Sure "

" The car was not starting, barely working, the car key wasn't working, and the check-in desk lady was extremely pushing to upsell absolutely everything she could - very uncomfortable "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by PATRICIA - 16 September 2025

" Brilliant service , very prompt and professional "

" Seamless experience , have used Sixt previously with no issues at all , would highly recommend ! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by STELIOS - 16 September 2025

" All good! "

" fast in and out. nice car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANDREW ELLIS - 16 September 2025

" Learning experience for us about hiring a car at an airport, hand that the desk was inside the air conditioned airport as it was hot outside waiting for the car. Maybe need to check more options on car selection when booking the car type. "

" They pushed us to upgrade the from the car we had booked to one with apple air play, this was probably a good option to have for the maps, but don't remember being offered this by Auto Europe. The car was well used and nearly every panel had a big scratch on the paintwork. They also wanted us to pay them 65 Euros up front so that we could just leave the car back without us having to fill it up with petrol on return. We declined and found it only took 53 Euros to fill it anyway from empty. "

Value for Money: 5
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 2

LARNACA, CY - Reviewed by YEROLEMOS - 15 September 2025

" Cheapest price and good service. "

" Excellent company using them for the second year in a row "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GARY - 10 September 2025

" as above "

" Always very quick to deal with staff very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by MIKE - 09 September 2025

" Easy booking system and great value again this is 4th time using and will definitely use again when needed thank you "

" Car was a higher spec model than I had booked and was of a very high standard almost new vehicle. Very happy with my booking "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by CRAIG - 08 September 2025

" Easy booking process and friendly helpful service desk staff Been using auto Europe for many years "

" Easy process and helpful friendly service desk staff "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by MALCOLM - 06 September 2025

" Auto Europe easy to use and always have good rates . Nice reminder coming up to time of hire "

" Counter staff were very annoyed that I did not want to buy extra insurance or pay for the tank of fuel ( I always do full to full fair fuel policy.) the car was marked on paper work as new but had over 10 body marks and the interior roof looked like a drink had been sprayed all over . I booked a manual but got an automatic not helpful when crossing two mountains on the way to my house . If the down shift had worked on the box it may have helped . On stopping the car off I was early and this seemed to be a bad thing too . "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 5
Condition of the Vehicle: 3

PAPHOS, CY - Reviewed by WASIM - 03 September 2025

" Fast efficient friendly "

" Efficient, decent car, good staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by BRIAN - 03 September 2025

" Very easy very efficient nice car "

" Excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by THEODOSIS - 03 September 2025

" Auto Europe was easy to use and their prices were the cheapest. I also had the car I booked which sometimes does not happen. "

" I have used Sixt many times over a period of years. I like to use them and now is very quick and easy to rent collect a car with Sixt. the only issue is that their cars are now getting very old. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by STEPHEN - 02 September 2025

" I used you a few years ago and then for some reason completely forgot about you and used RentalCars , however comparing pricing and simplicity of booking you are miles ahead.,,, well done "

" Used the company many times . Although not perfect they are still the most reliable and trustworthy "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by ROBERT - 31 August 2025

" As above "

" The car was old air conditioning was very weak stains on the seats creaking on the back when going on rough surfaces "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 3

PAPHOS, CY - Reviewed by DAVID - 28 August 2025

" Great service I will definitely be using them again "

" Excellent service at the pick up (Airport) and a seamless hand over when returning "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by KAREN - 28 August 2025

" Very good "

" Quick and easy use Sixt all the time "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by CHRISTOPHER - 27 August 2025

" Overall a good experience. The car was as described and service provided was good and prompt. "

" Very helpful and polite. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by JAMIE - 26 August 2025

" No problems at all - smooth process. "

" Simple process - you got us on our way fast - didn't get the email with the out condition of the car as Graham said we would - "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by JASON - 26 August 2025

" Good service at good price "

" Good experience and would definitely use again "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by NICHOLAS - 26 August 2025

" My voucher clearly stated to freeze €800 which I was ok with. But sixt staff said she would have to physically charge me due to the amount of days, she said auto Europe rules are different. I called auto Europe and even though my voucher clearly states in black and white the rules she said sixt are allowed to change them. Rules are rules and terms and conditions should be abided by not changed when they want to "

" The woman on the counter was rude and abrupt. She was also condescending "

Value for Money: 7
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by DENISE - 22 August 2025

" Positive experience "

" Great service although car received I would not class as a suv. Should have been Skoda kodiaq or similar and got kia exceed Booked sub for height "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by KEVIN - 20 August 2025

" Best car rental we have used "

" Nice car, quick booking in "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by SAMUEL - 20 August 2025

" The staff at the drop off point were excellent "

" Excellent service with knowledgeable efficient staff providing excellent customer service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by FRASER - 17 August 2025

" Easy booking experience and I've had good service from sixt in Paphos airport before they didn't let us down unlike a previous experience with Avis at the same location. "

" Helpful staff, good explanation of the type of damage they were looking for on check out and arrival. Vehicle was generally in good condition especially on the inside, quite a few dings on the outside but acceptable. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by DAVID - 17 August 2025

" Did not get the car size booked despite it clearly being stated on the voucher and Sixt counter staff insisted a smaller car had been booked! "

" I was lead to believe I had booked a Kia Ceed Intermediate car, which was clearly stated on the voucher. The counter staff insisted the car booked was a Nissan Note size vehicle, which I didn't want otherwise I would have booked a Nissan Note size car or similar for less money with you! I am not happy about that! "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 6

PAPHOS, CY - Reviewed by DAVID - 16 August 2025

" Very good "

" Quick collection,excellent explanation,decent vehicle "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 7

LIMASSOL, CY - Reviewed by RICK - 14 August 2025

" All good, thanks "

" All good. Car was small but almost new, so great A/C. Difficult to drive uphill with A/C on, but hey-ho "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by KAY - 13 August 2025

" Very simple process and pleased with the car, all was good. "

" Everything ran smoothly, was disappointed that they tried to upsell insurance when I had paid for no excess etc. but apparently that was with you and if we had had an issue we would have still had to pay and claim back from you! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by DARREN - 12 August 2025

" Welcoming and friendly staff, easy to collect the car , very efficient team "

" Great service , cars and staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by MICHAEL - 11 August 2025

" All good, other than the minor issues above. "

" The boot lock on our first car failed after a few days, so the boot remained open at all times. As the car was driveable, Sixt wouldn't come out to replace it, we had to return to Paphos Airport to exchange, which took 3 hours out of our day. Bear in mind the car had 64,000km on it, so the failure wasn't anything to do with our rental, it was just unfortunate timing, so that was a little annoying. Having said that, they exchanged it straight away and the second car was fine other than the Information light was on from about 20 minutes into the journey on the day we collected it and apparently was a warning for a low battery in the key fob, which showed on the dash. We really should have been told about this and reassured there was plenty of battery life left - or the battery replaced after the previous rental as this must have been predictable? "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by PANAYIOTIS - 11 August 2025

" Easy to site "

" quick, easy and team were great "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by JONATHAN - 09 August 2025

" Will only book direct with Sixt in future "

" Old car provided - 2019 with 72k. Changed the next day for a slightly newer car - 2020 worth 28k. Booking via a third party (Auto Europe), Sixt obviously don't issue their newer cars "

Value for Money: 5
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 3

PAPHOS, CY - Reviewed by DARYL - 08 August 2025

" Online booking was easy. Car was just what we needed in terms of size and performance. Overall everything was mainly good. "

" Counter staff tried the usual sell of extra insurance and expensive upgrade to bigger car. Always find this annoying. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by DEAN - 06 August 2025

" Car was a free upgrade although had 94,000 kms so not that fresh. "

" Car upgrade , staff helpful. Car a little tired "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by BALJIT - 04 August 2025

" Booking with Auto Europe was easy but details about exact car and Sat Nav on a phone were not provided and felt like I had paid for more than I got. "

" Booked a VW Golf and on collection at desk was informed that I had booked a series 7 and they had a series 8 which I would need to pay another 10 Euro per day for, my booking clearly showed only VW Golf with no stipulations. I got given an Aqua. Then found SAT Nav was not on the car but instead a phone was supplied with SAT Nav app, nowhere to mount phone and therefore could only put next to gearbox, which meant constantly having to look down. Car was fine but not what was expected and same for Sat Nav on a phone. "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by CHRISTOPHER - 01 August 2025

" The vehicle was dated. No USB charging and no sat nav. "

" The vehicle was dated. No USB charging and no sat nav. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 6

PAPHOS, CY - Reviewed by KERRY - 31 July 2025

" Very good price. I have used Auto Europe for many years and will continue to do so in the future. "

" Excellent service. I would recommend highly. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by AMRIK - 29 July 2025

" Great service. "

" Very easy and good service from start to finish "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by STEVEN - 28 July 2025

" Would use again. "

" Pleasant transaction from start to finish. Credit card block removed within 24 hours of returning car. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by IAN - 28 July 2025

" Great value for money and efficient service. Bonus to arrive at the desk to discover 2nd driver was free. "

" Friendly, efficient service. Hired 2 vehicles at the same time which meant 2x paperwork but this was handled smoothly. Only minor issue was one vehicle had auto side-lights set to "off" position and with little orientation it took a while to figure out why tail lights weren't coming on at night. Vehicle pick-up was near dusk so might have been nice for someone to point out the basics. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by CHRISTOPHER - 26 July 2025

" There needs to be clearer communication regarding fuel charges. Listing it on the voucher which is received after sale is not acceptable. We should be aware that we will be charged for the fuel upfront and not written in the small print. Sixt use a sales pitch to sell that to other customers, the fact that you add that into the contract without it being clear is very misleading. I would think twice about using auto Europe again. "

" It was ok. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by LYNNE - 19 July 2025

" Easy to compare prices and companies "

" Always excellent customer service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by DAVID - 18 July 2025

" Excellent "

" Easy booking and collection process. Airport terminal collection and return "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GRAHAM - 16 July 2025

" Smooth process from booking to car pick up and return. Great value for money. "

" Staff were all good. Few issues with the vehicle. Tyre pressure monitor kept coming on even after filling with air, windscreen wiper blade was hanging off and air con wasn't working very well. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

PAPHOS, CY - Reviewed by JAMES - 15 July 2025

" Used Auto Europe and Sixt for years. Not sure about using again in the future. "

" Asked for zero excess cover which was happy with however the assistant at the desk included cover for tyres etc which had already taken. Also charged 25€ to alter booking to have fuel full and return full. He kept insisting that I take it for returning empty and wanted to charge me 150€. I kept telling him I wouldn't use that amount of fuel. Eventually I managed to get through him and was charged the 25€. Charged an extra 60€ for the tyre cover "

Value for Money: 5
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by SAMANTHA - 15 July 2025

" Feel covered by the buy a tank of petrol, felt pressure at airport to accept this, and will pass this information on to any friends, tell them to say no and just take the fill up and return. "

" Feel covered by the buy a tank of petrol, felt pressure at airport to accept this, and will pass this information on to any friends, tell them to say no and just take the fill up and return. "

Value for Money: 5
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by STELIOS - 10 July 2025

" Sixt-Old "

" Sixt staff in Cyprus have made it very clear that they have two fleets of cars. Cars for customers that rent directly from them and cars they give to renters who go through a broker (autoeurope for example). Maybe you should let customers know this fact. A better name would be Sixt-Old! "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 9
Condition of the Vehicle: 6

PAPHOS, CY - Reviewed by WILLIAM JOHN - 05 July 2025

" Arrived at the pick up area to collect the car which was already sitting waiting for us, arriving in the dark is not the best time to pick up and check condition of a hire car , had to point out one additional area which was scratched to be added the check sheet before signing for the vehicle. On return Sixt spent a lot of time talking photograph's of the car before agreeing that there was no additional issues or damage to be reported, which is fine but taking into account that I had to point out additional damage which wasn't identified on collection seems a bit unfair. "

" Arrived at desk after our flight and my booking was processed quickly and efficiently within 10 minutes. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by HAROLD - 05 July 2025

" Overall ok but as I wasn't doing much mileage I wasn't too bothered about the age of the car. If I had been doing a lot of touring then it may well have been different. "

" The car was ok. It was 7 years old and certainty some things were not great i.e. the seat belt wouldn't automatically go back, the infotainment system had pixels missing, the car was juddery when pulling away .... "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 6

PAPHOS, CY - Reviewed by ALAN - 05 July 2025

" The mileage on hire vehicle was 93,000 so for the price paid would have expected better. The interior had seen better days & the windscreen washer didn't work very well. "

" I couldn't fault the experience of the pick up & drop off with Sixt as this was process was very smooth. "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

PAPHOS, CY - Reviewed by SOPHOCLIS - 04 July 2025

" Easy to book and great price. Will use again "

" Very Good service and efficient staff. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by GEORGE - 02 July 2025

" Best prices booking via Auto Europe and easy to navigate website. "

" No issues what so ever with the whole process "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by JENNIFER - 02 July 2025

" Great "

" Pretty good and car was great for what we needed it for. The deposit was way more expensive than I expected (800€) but luckily I had the money to cover it. There was no mention of the deposit cost before we got there (just that there would be one) "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by MARIA - 30 June 2025

" as above - I don't trust Sixt other than it is looking to squeeze more money out of customers and does not come acorss as an authentic customer service "

" I landed at 2am, and was seen quickly at the counter, but did not appreciate the sales pitch at that time in the morning, i was told there were two other options for me as the car i had booked was small - for a reason, i was told it wasnt suitable for mountain roads - it was absolutley fine, so this was just a sales pitch. which makes me not trust Sixt going forward. Also i always take out the full insurance for peace of mind, but for some reason, wheels and windscreen were exluded, unless i wanted to pay even more to add these - this is riduculous - to break down and add each element at extra cost - when it used to all be included- i dont know if this is just Sixt, but again, i wont be using again based on this. I was also offered another option to pay a little more to bring the car back on empty as overall the cost is 'cheaper' than me filling the tank up! - Everything led to me not trusting Sixt, and that everything offered was a way to make more money. Having said that the car was great for what i needed "

Value for Money: 7
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANNE - 30 June 2025

" Fantastic group, cars are a fairly good standard, just a shame when people hire them and don't report a problem which could be sorted out, and not found until the next person hires it out. Very affordable. "

" Used Sixit for the second time, great staff, always cheery and friendly. On our arrival this time, the first car we got, had a wobbly on the car so we took it back and within 5 mins had another car, which was very efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by CHRISTOPHER - 29 June 2025

" Everything went well, I always try to use SIXT, it would be nice if they offered an affordable 4x4. "

" SIXT are really good. The condition of the vehicle is always so much better than the other rental companies at Paphos airport. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by PAUL - 27 June 2025

" As above, used Sixt on many occasions and found them to be a good rental company Hopefully just an isolated incident. "

" On collecting/handover of the car the rental representative said there was NO damage to it, on closer inspection i could clearly see there was. I took photos for my records and quizzed him again and he said nothing to worry about as its only minor and wasn't interested in noting the damage or my concerns on a form. On returning the the car it was checked in by a different representative who pointed out the damage underneath the front bumper. Luckily I had the photos to prove this was like it when I picked the car up and he seemed ok with my evidence. It could have been a different story if i hadn't had them. Might be worth warning customers to throughly check before driving off. Seems like double standards. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by PHILIP - 27 June 2025

" Good value, easy to use "

" All good, quick service, no waiting about "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by CHRIS - 24 June 2025

" Could be much better "

" Upgraded car on arrival to auto car good size however poor performance definetly needed a service and air con really poor "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 5

LARNACA, CY - Reviewed by CEZAR MIHAI - 23 June 2025

" The experience with Auto Europe was ok, minus the details above. "

" Well even though I made the reservation with full insurance, the Sixt representative told me that the car isn't fully insured. So she offered me an option of aproximately 150 EUROS to pay to have the full insurance with windows and wheels included. I think you should stipulate these things more clear so thta there aren't any misunderstandings. "

Value for Money: 7
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by OLIVER - 23 June 2025

" Good website and good pricing "

" All very easy and efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by STEPHEN - 21 June 2025

" Staff were fine, car was clean but in poor condition without CarPlay or sat nav. Was told I needed to book directly in future to get the better vehicles "

" Car was far from good condition. Offered a better car at a premium. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 3

LARNACA, CY - Reviewed by PAVLOS - 20 June 2025

" Only slight issue with pax door window control not working and low pressure for one of the tyres. Other than these technical issues everything very good and SIXT service exception! "

" Exceptional, very friendly. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by MAXINE - 20 June 2025

" Happy with car/s allocated and staff when collecting car "

" Had a flat tyre and had to go back to airport and another car given. All interactions with staff smooth "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by NICHOLAS - 17 June 2025

" Very good. "

" Great service from friendly, knowledgeable and professional staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by JEREMY - 15 June 2025

" Car was not what display on the website when booking Hard sell to get you to upgrade as I didn't looks like I got the old stock Next time I'll pay extra and go with Avis. At least you know what you're getting. "

" Front desk tried very hard to upsell every. Option possible. Got the the car park and the Car was 8 years old with 60km Surged on acceleration, no car play or even USB chargers Not the new Golf that was displayed when booking Problem is you don't know what car you're getting till your outside in the car park and there is nothing the hand over staff will change. So you have the choice of accepting it or going back and and queuing to complain. "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 3

LARNACA, CY - Reviewed by JOHN - 15 June 2025

" Excellent service from start to finish "

" Brilliant team of staff both on collection and also on return of vehicle. Great car. Will use Sixt again at Larnaca that is fir sure. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by ANDY - 12 June 2025

" No "

" Excellent. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PROTARAS, CY - Reviewed by GARY - 08 June 2025

" Not applicable "

" Excellent service all round will book again with sixt in Cyprus again in 2026 "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by JOHN - 07 June 2025

" The booking process and the collection and return of vehicle was fine.. Unfortunately the vehicle we got was not in my.opinion the vehicle we should have got for what we paid so quite dissatisfied with that. "

" The vehicle we chose was a kia rio however the vehicle we got was a Toyota yaris which in my.opinion is not the same class of vehicle and when we questioned this we were told we could upgrade to something bigger but the vehicle we chose was the size we wanted not a smaller vehicle so quite dissatisfied about this "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANDREW - 29 May 2025

" Experience was pleasant. "

" Pick up and drop off went very smoothly, vehicle was in very good condition. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ADAM - 28 May 2025

" Excellent service "

" Excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by LYNNE - 27 May 2025

" We usually use Sixt due to the excellent service "

" Excellent customer service both at the in airport desk and pick up /drop off point in car park. New car in great condition. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by KENNETH - 26 May 2025

" A/a "

" I've hired cars from Sixt several times over the last 10 years and never had a vehicle I've not been happy with. Excellent value. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by PAUL - 26 May 2025

" Not sure how much of a connection there is between booking agent & car supplier, but it would appear that I have been charged for extra CDW, even though my voucher which was presented at the time, states it was already paid for & included "

" Staff seemed helpful, but on checking my documents, it would appear that I have been charged for extra CDW, even though my voucher which was presented at the time, states it was already paid for & included The vehicle had a few scraps & scratches on it "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by CRISTOS - 26 May 2025

" Good no problems "

" Very money focused, lots of forms, over sold fuel purchase, poor quality of car ie car scratched and dented before pickup. "

Value for Money: 7
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 4

LARNACA, CY - Reviewed by HELEN - 25 May 2025

" Car was a hybrid but no manual left in car to look up simple controls "

" Easy to access at airport "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by DAVID - 24 May 2025

" No issues "

" No issues "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by ANDREW - 21 May 2025

" THE PROCESS OF COLLECTION AND DROP OFF WENT SMOOTH "

" THE CAR SEEMED QUITE OLD, 90,000 MILES ON THE CLOCK AND DIRTY INTERIOR "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 4

PAPHOS, CY - Reviewed by DAVID - 21 May 2025

" Great "

" Great "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by JENNIFER - 19 May 2025

" Great experience "

" Easy booking, good price and easy collection and return at the airport "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by PETER - 19 May 2025

" Not great as I have described above "

" When booking car with yourselves it said maximum age was 73 when booking in with sixt at the desk was told the maximum age was 71 so had to pay another one hundred and fifty euros was most definitely dissatisfied staff were very pushy for you to upgrade vehicle and insurance maybe every car hire firm should automatically have a zero excess policy as it is in the UK "

Value for Money: 4
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 6

PAPHOS, CY - Reviewed by IAN - 18 May 2025

" as already stated "

" I dont like the fact that they can take 800 euros off ny credit card instantley, and then when I return the car they say i wikll get the money back in 5 toi 6 days. WHY? I want my money bacy straight away. Why the delay, I may need that money "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by MICHAEL - 18 May 2025

" A kia stonic car is not an suv vehicle and it is misleading to group it as such. However the car was fine and in reasonable condition. "

" Professional and courteous "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by ALAN - 15 May 2025

" From booking to drop off we have never had any problems and we are always happy when we see the car collection we book is from SIXT. Autoeurope are very easy to book with and great value. "

" Collected from SIXT a few times now over the years and never had any issues, staff are very pleasant & helpful. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by CHRISTINE - 10 May 2025

" Auto Europe good value for money "

" Desk in Airport staff very helpful Returning my car staff to busy talking to each other and messing around while I had to stand and wait. Some people would have moaned at them but I'm not rude to people.Perhaps I should of "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by PETER - 10 May 2025

" AutoEurope were great throughout the booking operation - I would definitely think twice though about choosing Sixt again - the car was lovely and the people handing the car over and accepting it back were ok though not very instructive in terms of any driving instructions - however admin staff customer service definitely lacking as stated in my opinion and slightly intimidating "

" found their admin staff at Paphos deck rather officious - they tried get me to upgrade the car for more money and also wanted to add on 130 odd euros to cover things that I had already taken out extra insurance with you ie wheels/tyres "

Value for Money: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 8
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by NICOLA - 10 May 2025

" Xx "

" The staff were great but the A/C in the car was very poor "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by PANTELAKIS - 09 May 2025

" No other comment to make "

" Slightly more expensive than I budgeted for. But received car I expected. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by RODERICK - 08 May 2025

" See above "

" Very friendly and efficient staff, minimum delay. Car gearbox was very grindy - I suspect it needs a service. Would definitely use Sixt again. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

PAPHOS, CY - Reviewed by DAVID - 06 May 2025

" Auto Europe found us a good deal and followed up a few days before our trip to remind us what we needed to take to the Sixt desk "

" The check in process was smooth, and riendly with no hassle. We had booked a 5 seat salmon and got VW Golf which was perfect for our needs. The drop off was also mooth and efficient with no issues. I am happy to recommend Sixt and would definitely use them again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by ANDREW - 30 April 2025

" Car chosen stated it is large enough for 3 suit cases, the car provided only squeezed 2 in the boot making for a cramped drive. "

" Good "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by NEAL - 29 April 2025

" I am not one to often give feedback, but credit where's it is due...auto Europe and sixt worked brilliantly for care hire out of Limassol in Cyprus. All incredibly convenient and the best price by some margin even with full excess waiver included, thank you! "

" I am not one to often give feedback, but credit where's it is due...auto Europe and sixt worked brilliantly for care hire out of Limassol in Cyprus. All incredibly convenient and the best price by some margin even with full excess waiver included, thank you! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by ANDREW - 29 April 2025

" Fantastic experience, very smooth and easy "

" Great, smooth, efficient and quick "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by SIMON - 28 April 2025

" Picking up the car and dropping off very easy , car was basic but did the job and economical on fuel "

" All very smooth and able to leave the car at the hotel to be picked up "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by STELIOS - 28 April 2025

" Always get fobbed off with older models - which seems crazy if choosing sixt. "

" Always get fobbed off with older models - which seems crazy if choosing sixt. "

Value for Money: 4
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 2

LARNACA, CY - Reviewed by VICTORIA - 23 April 2025

" Great value. Good communication. Very pleased with the whole process! "

" Simple, smooth process! Staff efficient. Car in good condition. No complaints at all! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by DAVID - 22 April 2025

" Easy booking, pick-up and return. "

" Easy booking, pick-up and return. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by STUART - 22 April 2025

" See above "

" Was constantly tried to be 'upsold'.. from 1) the car I had selected "not being big enough for our holiday", 2) I should pay more so I don't have to put an 800 Euro deposit in my card & then 3) me returning the car with an empty fuel tank so Sixt would fill it up for me "cheaper than if I did it myself" which was a lie. Car was old (6 years old) with every panel pretty much dented or scratched. Drop off was easy. Value wise was ok overall but not sure I would use again to be honest. "

Value for Money: 7
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 5

PROTARAS, CY - Reviewed by MATTHEW - 22 April 2025

" Fully satisfied on all fronts "

" It was so easy to rent before leaving the country, the website is very user friendly. The pick up was so quick and no hidden fees. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by DILAL - 21 April 2025

" Great, straight forward experience. Will use again "

" Very good, smooth experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by KAREN - 19 April 2025

" Great price, excellent customer service "

" Excellent customer service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by COLIN - 19 April 2025

" Easy to book online and all went well with the car hire but the car was quite damaged. "

" Staff were friendly but the car was quite knocked about, with lots of bumps and scratches. This in itself was not a problem but there's always a worry that you may be blamed for some of the damage. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by ALEXANDRA - 18 April 2025

" smooth and easy booking "

" fast and friendly car rental process "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GURINDER - 16 April 2025

" Easy pick up but as the flight arrived early the vehicle I requested was not available "

" Sixt experience was excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GARY - 15 April 2025

" fadrg "

" bycf "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by PETER - 11 April 2025

" Easy to arrange from start to finish "

" Worn gear box "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by PATRICK - 11 April 2025

" Car should be in better condition "

" Car very tired and not in good condition "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 3

LARNACA, CY - Reviewed by RICHARD - 04 April 2025

" The lady at the checkin desk was friendly and helpful "

" Efficient smooth process "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by DAVID - 01 April 2025

" Please see the notes at '3' plus note that someone reversed into the car while it was parked (I have witnesses to the fact that I wasn't even in the car when it got damage but sadly not of the culprit) I returned to find the car damaged. Now I probably have to mess with the claim.....even though I bought the "Full Damage & Theft Protection" package "

" I thought that I'd hired from 'Auto Europe' but was thrown somewhat to find that I was actually at 'Sixt' The counter staff tried to upgrade us AND sell us even more Insurance to cover the excess......something that I thought that I'd already paid for! "Ah but with this product you won't have to bother claiming the exess back"....which is where I thought I was when I bought the product. People are tired...they've been travelling all day.....they just want to get teh car and drive to their hotel not have someone try to sell them other things that they'd considered and rejected while searching the internet prior to booking. "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by COLIN - 31 March 2025

" Always good service and efficient "

" Efficient and reliable. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by MICHAEL - 30 March 2025

" As above, slightly disappointed. "

" Staff and process excellent Car? Kia Stonic, rated as an SUV. I would question this description !!! "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by JAMES - 29 March 2025

" As above. "

" Sixt counter staff on arrival wanted us to upgrade to get bigger car, satnav and rear parking sensors (but in fact car size was fine for 2 people with 2 small cases, it has satnav if you plug in your phone, and it had rear parking sensors too!). He also wanted us to buy extra cover, explaining that although we had bought the full extra damage cover with Auto Europe, we would be still liable for damage when returning the vehicle and have to pay out Sixt immediately up to 800 Euro and then risk having to claim it back separately with Auto Europe, as it was 2 different organisations... Lastly he wanted us to return the car empty saying it would be cheaper as we would use a full tank over 2 weeks (in fact it is really hard to drive a car back empty!) It was all rather unpleasant as we thought we had agreed everything in advance and were tired having just got off a long flight, and had to go through all the options afresh. I know they have to warn us of certain things, but it all seemed a bit threatening, such as being told we were not covered the moment we drove off tarmac. Quite a lot to think about. In the end we stuck with what we had agreed. The car was quite scratched and broken in parts. Overall not great. We were told all okay when returned the car but the Sixt Cyprus email then showed us photos of scratches (which I don't think were ours) without saying if we were liable for them or not... it would have been much better just to say "thanks all good and you'll get your security deposit back" (which I hope we will do). "

Value for Money: 9
Efficiency of Counter Staff: 4
Expediency of Drop-off: 9
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by ROBIN - 29 March 2025

" All good apart from comment above which was beyond Sixt control. "

" Apart from a very long queue at the airport reception desk of Sixt all went smoothly. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by TERENCE - 24 March 2025

" Very good service "

" Very good service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by NICOLA - 22 March 2025

" The website was easy to use "

" The staff were, once again, helpful and efficient "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ANDREW - 22 March 2025

" Would have scored higher, but the disappointment about having to pay €100 at time of car collection was very annoying, as Sixt claimed to not have any info about what cover we had already paid for !! Not happy ! "

" The staff were fried,y and efficient, however we were informed that whilst they did have our full names, passport details, full addresses, credit card info, AutoEurope booking form, terms of our hire, etc..etc.. they claimed they had no information whatsoever about the insurance we had taken out ??? As a result, we were 'persuaded' to pay an additional €100 for extra insurance ! Very, very unhappy about that ! "

Value for Money: 7
Efficiency of Counter Staff: 6
Expediency of Drop-off: 9
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by HAROLD - 22 March 2025

" Maybe the full situation is worth double highlighting when booking and confirming the car as opposed to a line on the bottom of the reservation document that this booking is to return the car empty and is this what you wish. "

" Overall it was good. I didn't realise till I got to the SIXT desk that I hadn't specified that I would return with a full tank hence I ended up returning the car half full as we didn't do much mileage. l. As it was I had to pay the extra €79 for the tank of fuel at pick up as they said it would be €25 to change to retuning full. "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by CLAIRE - 21 March 2025

" Nothing else to add "

" Good location of office for our accommodation. Staff at office friendly and good communication. We were disappointed and shocked by the quality of the car provided. It was nearly 8 years old (04/2017) and should have been retired. It was very tatty and the clutch was literally on the floor. It was definitely not what we expected from a company like Sixt. It was telling that there was no Sixt sticker or identification on the car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

PAPHOS, CY - Reviewed by NEERAJ - 20 March 2025

" Auto Europe insurance does not cover everything according to sixt. We paid £4 a day to auto Europe and then 133 euro for the whole week to sixt for insurance. Fellow we have been cheated. "

" Rip off on additional insurance that was not needed. Scaremongering and pushed us to buy additional insurance. Not expected from decent company. "

Value for Money: 1
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 5

PAPHOS, CY - Reviewed by NICHOLAS - 19 March 2025

" All good. "

" A good experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by JOHN - 18 March 2025

" Ended up paying twice as much again as the rental to upgrade the insurance cover. "

" Has to pay an extortionate sum to upgrade to the best insurance policy. "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by PRODROMOS - 16 March 2025

" Very quick pick up and drop off "

" Very efficient service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by FRANKEY - 13 March 2025

" See questions 3 "

" When booked the car paid for all insurance. Bloke at desk said it didn't cover everything and I had to pay more for the cover ?? Cost me 200 euro more. Wont use them again "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by PAUL - 07 March 2025

" Good value car hire "

" A good friendly and efficient welcoming "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by KAY - 06 March 2025

" As comment 3 really. Please clarify the insurance charges. They are not great... "

" Whilst I upgraded the insurance to ensure I was fully covered, I was informed by Sixt in Cyprus that I wasn't and purchased another 12E per day (£42.10) which I wasn't actually sure was needed, but told I had no cover by the counter staff, so not sure why Auto Europe also charged me for an upgrade. Not too happy about this lack of clarification and if I hired a car again I wouldn't pay for the initial upgrade with AutoEurope....Drop off was very efficient "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by ARKADIUSZ - 27 February 2025

" Very nice service, quick, easy and without problems both collection and drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by LYNNE - 21 February 2025

" Not as good as when renting through Larnaca airport "

" Despite the Auto Europe website stating the fuel policy 'Pick up Full and return Full, the sixt guy at Paphos airport counter insisted this was not the case and said if we did not pay for the fuel and return the car empty he would charge us more on the rental. After an early start and long flight we paid just to get our car and be on our way. Never had this at Larnaca Airport and we rent cars 4- 5 times per year?!! "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 8
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by PANAYIOTIS - 19 February 2025

" I've would of given you a better rating but the service I received at the counter was not what I needed after a 4 and half hour journey, of him telling Auto Europe got wrong and I had to pay, which I did under duress "

" The man at the counter first wanted me to upgrade and I said no but he kept on trying to get me to upgrade. Then he would not except that I opted on your site to collect the vehicle a with full tank of fuel and return it full, so he charged me 70 euros and take the vehicle back empty, even the collection guys found this strange. "

Value for Money: 7
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by SOPHIE - 18 February 2025

" Getting a car through Auto Europe, might be cheaper, but the dealers give you the worst car available. "

" Apart from the counter staff not understanding that I had full insurance cover. The car they gave me was dangerous with warning lights coming on and a very bad vibration above 50Km. I returned this car. The second car was slightly better, but the gears slipped and the vibration came at above 70Km. Never again "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 3

PAPHOS, CY - Reviewed by JOHN - 13 February 2025

" excellent service cannot fault the staff will certainly use again "

" no problems at all "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by PAUL - 12 February 2025

" Excellent "

" Excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by MARK - 08 February 2025

" Caught between Auto Europe & Sixt for apparent contract error or deception. I have the accepted quote from Auto Europe, which is not what we were supplied. Really horrible experience. I spoke to Auto Europe while at how desk in airport; I emailed Auto Europe that evening. Fobbed off and still await Auto Europe's response. "

" Change of contract terms. We hired with full tank return full tank. Sixt system said pay them for full tank locally - on top of the hire charge paid - return tank empty. Only agreed to honour our quote if we paid extra fee. Car more damaged externally & internally than usual. "

Value for Money: 2
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 2

PAPHOS, CY - Reviewed by FRANCIS - 30 January 2025

" Excellent desk and kiosk dervice a usual "

" Excellent desk and kiosk dervice a usual "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by JONATHAN - 28 January 2025

" Don't know why you sold me zero excess insurance if it's not incorporated into my agreement with SIXT (see above). SIXT told me I'd have to pay them for any damage then claim back from you. What's the point of that? You need to make that clearer at booking stage. "

" Okay but tried to upsell to more expensive model and to sell me zero excess insurance which id already bought from AutoEurope on booking. Then took security deposit. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by PAUL - 18 January 2025

" So easy "

" Very nice people "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by STELIOS - 16 January 2025

" All good "

" All good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by LUCY - 13 January 2025

" Smooth pick up and drop off "

" Easy and good value "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by DEAN - 03 January 2025

" Hard work trying to explain already had cow with yourselves sixt didn't make it easy . "

" So I was told I had to prepay fuel at the counter of approx €85 and then was told again at the counterI had to bring car back full of petrol I questioned this and was told oh yes you bring it back empty! When I brought the car back I was questioned why I had not filled it up! Felt like a scam ! "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by MARTIN - 25 November 2024

" as above "

" All went well, staff are very friendly "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by PETER - 10 November 2024

" Easy booking with auto Europe and easy pick up of vehicle at airport, Shame the car was not checked over by Sixt for faults before allowing on the road. "

" Smooth and efficient pick up and drop off, like the fact they photograph the condition of the bodywork of the car both at pick up and drop off. The car unfortunately had a few issues, which didn't realise at pick up, only 1 of the headlights was working correctly, kept going off when going over bumps, the wind screen wipers were completely useless, the rubbers were hanging off the wiper arms and were perished. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 5

LARNACA, CY - Reviewed by HAROLD - 10 November 2024

" Overall once we got the car changed all was good "

" Car had a clutch problem. They changed the car out but was disappointed that I had to take the car back to the airport as opposed to SIXT bringing me another car. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 4

LARNACA, CY - Reviewed by DAWN - 27 October 2024

" Smooth transaction helpfully staff "

" Great friendly staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by ALAN - 26 October 2024

" Easy "

" Overall very good & cars are good. Used them many times "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by PAUL - 23 October 2024

" Your booking process is simple with adequate info & documentation received, no problem with this. However you can't guarantee the service we will receive from chosen hire company when it comes to available vehicles, condition & service. I have had better experiences booking direct, in advance, with in-resort hire companies. "

" Had booked Mercedes SL Convertible but it wasn't until the operator walked me out to the car that it was apparent I was getting an Audi A5 convertible. Not really a 'similar' vehicle and why could this have not been mentioned when checking-in with Sixt? It was around six years old, tired with scratches. Went with it as wanted to get on with our holiday! "

Value for Money: 6
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 5

PROTARAS, CY - Reviewed by PETER - 22 October 2024

" Easy to book. Great prices and choices clear. Auto Europe is always furst choice booking site. "

" Booking was clear and easy. Pickup was quick and well explained. Polite and courteous staff. Car excellent with free upgrade. Return also very quick and easy. Very good experience from start to finish. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by SHELDON - 19 October 2024

" Car was in poor condition - I refused it. The replacement second car was also in poor condition - I refused it. the third was worse than the other 2 !! They are all old and damaged - terrible "

" Car was in poor condition - I refused it. The replacement second car was also in poor condition - I refused it. the third was worse than the other 2 !! They are all old and damaged - terrible "

Value for Money: 1
Efficiency of Counter Staff: 4
Expediency of Drop-off: 9
Condition of the Vehicle: 1

PAPHOS, CY - Reviewed by KEVIN - 19 October 2024

" Pleasantly surprised, thank you. "

" Very good experience with Sixt Cyprus. One of the best cars I've rented yet.. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ALAN - 17 October 2024

" Nothing further to add "

" Given a very tired little car with an annoying alarm that went off repeatedly telling me I was going too fast even when I was within the speed limit. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 5

PAPHOS, CY - Reviewed by CARON - 13 October 2024

" Always a pleasure dealing with this company "

" Sixt are always efficient & helpful "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by HOWARD - 10 October 2024

" No issues to report. Great service. "

" Great service from Auto Europe and Sixt, but the condition of the hire vehicle was average - mechanically it felt very tired. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

LARNACA, CY - Reviewed by DAMIEN - 09 October 2024

" Only issue with auto Europe was I wanted to have sixt insurance and you don't offer that. So I have to buy it on arrival. I don't want your insurance and claim it back. "

" The vehicle provided was below any good standard. Covered in scratches and had a serious flat spot when accelerating off. Almost dangerous. Luckily I just needed to get from and to the airport but it is without a doubt, the worst car I've ever hired. Possibly ever driven. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

PAPHOS, CY - Reviewed by GEORGE - 08 October 2024

" Never used Auto Europe before. Will definitely be using them for my next 2 trips to Cyprus next year. "

" Quick and efficient from booking in and returning the car back to the airport. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by KEITH - 06 October 2024

" Will definitely book with auto Europe again, price was good service was quick and vehicle was exactly what I booked "

" Great service from when arrived at the booking desk we received the car, clean drived well and never had a an issue for eleven dsys "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by PAUL - 05 October 2024

" It was all ok - just "

" Counter staff trying very hard to get you to upgrade . Car was ok but seats all stained and noisy brakes "

Value for Money: 7
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by CAROLYN - 03 October 2024

" Had no contact number for when we queued in passport area for over an hour at Larnaca. Airport. Sixt telephone line was closed but fortunately counter was still open. "

" Only negative comment would be queued for 15 mins before counter "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by DEBRA - 29 September 2024

" None "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MARK - 27 September 2024

" Good prices, great communication and swift service. Don't need to go searching anymore. "

" We use Sixt regularly through Auto Europe and wouldn't want to go anywhere else now. Always reliable, always friendly and great service. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by SIMON - 25 September 2024

" Unlikely to use you or Sixt again. "

" 7 year old car. Warning light on when I picked it up for tyre pressure. Poor condition car, expected more from Sixt. "

Value for Money: 5
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 3

PAPHOS, CY - Reviewed by OLIVER - 23 September 2024

" Plenty of staff at the desk , lots of cars of all types "

" As always , totally reliable and easy "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by SHARON - 22 September 2024

" Had a great experience no problems "

" Had a good experience staff very good and explained everything "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by ANDREW - 21 September 2024

" 1st class, perfect "

" The whole experience was 1st class, will use again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by JOHN - 21 September 2024

" No issues with your booking system thankyou "

" Overall I am satisfied, however, i must point out that on collection at the counter I was offered an upgrade on the car and being tired I didnt question it and was charged another €45 and also asked to Increase the protection of the excess which I was sure I had already paid for with yourselves. All in all an additional £181 paid at the Sixt counter. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by RICHARD - 19 September 2024

" Routine. Vehicle was a bit grubby "

" Nothing extraordinary "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by MARK - 17 September 2024

" Good selection of offers from reputable hire companies at competitive prices. Whole process was problem free. Great. "

" Great counter staff, quick service and easy handover. The car itself was much older than I would expect from Sixt. No bluetooth or USB connection which is expected these days in a Golf category car. Fundamentally (and being a Golf) the car was fine and drove perfectly with body wear and tear commensurate with it's years as a hire car. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

PAPHOS, CY - Reviewed by JEREMY - 11 September 2024

" User friendly "

" Efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by ALEXANDER - 03 September 2024

" smooth pick up and drop off, but not happy receiving a condition report the next day "

" Car was a bit dated, with a lot of small dents and scratches, at drop off, guy checked over car and agreed everything was ok I received a condition report next day with photos of couple of small scratches on underside of front bumper and to the drivers door handle that where present when I picked the car up I have photos of this if required "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 7

PAPHOS, CY - Reviewed by MALCOLM - 01 September 2024

" Booking was easy . Car collection was ok but the up sell to larger cars and to pay for access is unneeded when I say no . Drop of is easy and fast . The new in and out is confusing due to bad signage "

" I have been booking a car with Sixt via your app for nearly 30 years up to 3 times a year . I seem to be getting old vehicals !!! I do relise I am booking a small budget car but as I just need to get to my house it's all that's needed . I would have hoped after such a period of time I would get a better quality car "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 4

LARNACA, CY - Reviewed by DIANE - 01 September 2024

" Very helpful "

" Staff very efficient, helpful and pleasant. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by JON - 26 August 2024

" I felt that Auto Europe hijacked the Sixt brand to provide me with an unreliable old tatty car that wasn't worth the money. Broke down more than once. had to push start the vehicle on my way back to catch flight home. Very dissatisfied. "

" used Sixt many times before, always had a fairly new well presented reliable car, this time was the opposite. "

Value for Money: 3
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 1

LARNACA, CY - Reviewed by LUCA - 25 August 2024

" Very smooth and efficient "

" Efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by ANDREW - 24 August 2024

" Happy with all aspects of collection and drop off only down side is pressure to take out extra insurances "

" Good service provided "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by OLIVER - 23 August 2024

" I raised my issues with the reservation team about the hire car I got for sixt, I got one email back, then nothing. "

" I booked a mid sized car with sixt and I got a 2016 golf that had clearly been well used. I expected something in better condition. I'd expect to pay less for a well used rental car. "

Value for Money: 1
Efficiency of Counter Staff: 6
Expediency of Drop-off: 9
Condition of the Vehicle: 1

PAPHOS, CY - Reviewed by RICHARD - 20 August 2024

" Awful experience driving that bucket of a car, not impressed! "

" Car was very old for a hire car from such a famous car hire company. Air con didn't work. Gear knob had trim broken resulting in very sharp edges. Handle for moving car seat was missing/broken off resulting in jagged metal lever. "

Value for Money: 4
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 4

LARNACA, CY - Reviewed by CHRISTOS - 16 August 2024

" As above "

" The clutch on the vehicle felt like it was going to go at any time. The vehicle itself had a tatty exterior that I did not expect from Sixt. "

Value for Money: 3
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 2

LARNACA, CY - Reviewed by MICHAEL - 15 August 2024

" The booking asked if we were leaving the island (Cyprus) - we weren't, but at the collection it was pointed out that the insurance was not valid in Northern Cyprus. Either the question about Cyprus needs to be more specific or insurance needs to be valid. "

" Collection and return were good "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by STUART - 14 August 2024

" Efficient and easy booking process. Decent prices "

" Super efficient. Car was a bit old (2017) and a few dents and scratches but did the job. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

PAPHOS, CY - Reviewed by GLEN - 12 August 2024

" Overall 8 out of 10 "

" As you are probably aware car hire company's are under the microscope regarding insuring the vehicles. I was being told that I hadn't purchased the full insurence, cover, so I had to show the person behind the counter as she couldn't find my insurence details and wanted to charge me again. There always seems to be a problem with insurance when hiring a car abroad. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by ALEXANDER - 09 August 2024

" Easy to use and clear website. Competitive prices. "

" All very positive and professional "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by DANIEL - 06 August 2024

" Great value and experience from Auto Europe. Let down by Sixt's poor fleet. "

" For a major rental company like Sixt the fleet in Cyprus was very old. I was given an 8 year old VW Golf registered in March 2016. I go with the major companies as they generally have newer fleet so this was disappointing. It had lots of scratches and panel which had been repaired previously which didn't exactly colour match. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 3

LARNACA, CY - Reviewed by MARK - 04 August 2024

" We've used Auto Europe several times now and will continue to do so. Good value, easy booking. "

" We've had cars from Sixt several times and this was easily the worst car of them all. No power, awful squeaking and locking brakes. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 4

LARNACA, CY - Reviewed by RYAN - 29 July 2024

" Booking experience with Auto Europe generally good, only let down by its suppliers. "

" Booked a Skoda Octavia or similar. Desk agent attempted to sell an 'upgrade' by advising we had been allocated a Renault Kadjar and that our luggage would not fit, suggesting we paid €7 per day surcharge to upgrade to a... Skoda Octavia. Unacceptable conduct. Will be raising to Sixt directly also. "

Value for Money: 2
Efficiency of Counter Staff: 1
Expediency of Drop-off: 6
Condition of the Vehicle: 3

PAPHOS, CY - Reviewed by MARK - 29 July 2024

" As above and they collected it when I had finished with it from the hotel super service "

" Picked the car up swift service the car was immaculate and fully fueled up and valeted inside "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by NICHOLAS - 26 July 2024

" Overall a very positive experience. A very good car and very good service at pick up and drop off. Disappointing that someone had not checked the cars error messages before handing it over. This ended up as a minor inconvenience, but could have been a major problem! "

" Condition of vehicle - disappointing that I recieved the car with a warning that the key battery needed replaced. I didnt notice this initially, and it did run out completely about 1/2 way through my holiday, leaving me unable to lock the car. Fortunately, there was a Sixt office in Protaras near to where I was staying and I was able to take it to them to have the battery replaced. I would have thought someone would have checked this before handing the car over to me. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

LARNACA, CY - Reviewed by SIMON - 06 July 2024

" Auto Europe side of things was OK. Sixt car was as expected and relatively new "

" Sixth reference number on auto Europe paperwork didn't match records on Sixt system, over 1 hour to sort out. "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by ROBERT - 06 July 2024

" Will use again. Easy pick up easy drop off. Fair price. "

" Dead easy to book . pickup was quick and easy. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by LYNNE - 01 July 2024

" Easy to book and value for money "

" We have booked via Auto Europe many times so our details are stored in the Sixt system. This makes pick up very quick and easy. Some staff remember us and welcome us. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by NICOLA - 30 June 2024

" Great price, easy pick-up at airport. The whole experience went very smoothly. Nice cars. "

" Easy to locate in the airport. Friendly staff . It was a hassle free experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by RICHARD - 29 June 2024

" You give good comparisons on all car hire companies at the airport. "

" Had to pull out more money for their fully comprehensive insurance. Thought I'd already done that. "

Value for Money: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by OLIVER - 26 June 2024

" Good "

" Good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by GABRIELLA - 25 June 2024

" Excellent value for money "

" Excellent, new car, which was lovely. The counter staff did try and upsell us but it was not a hard sell and we politely declined. Everything was seamless "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by ANNE - 25 June 2024

" Very impressed with vehicle. "

" Very impressed with staff and vehicle. As we arrived early, the car we hired was not available, but we were able to have another vehicle for a small additional cost, which was perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by TRACY - 22 June 2024

" We have used auto-europe before and find the website easy and clear when using and we have had no issues with auto-europe, only with Sixt on this occasion. We would recommend auto-europe for car hire services. "

" We have used Sixt before via Auto Europe with no problems. However, on this occasion we have had cause to dispute with Sixt a charge made to our credit card of £26.21 which is allegedly because the vehicle was not returned with a brim-full tank. The vehicle was filled up before returning to Sixt and the Sixt employee who received the car back from us accepted that the tank was full. The additional sum charged without any contact with us was almost half of the cost of fuel we put into the tank before delivering it back to Sixt. If that value of fuel was required to fill the tank it would have been obvious from the fuel gauge that the tank was not full, but this was not the case, the tank was acknowledged as full by Sixt. Further the payment was taken a full 6 days after we returned the vehicle and we have no knowledge of whether it was driven or not during those 6 days. We have sent Sixt a copy of the fuel receipt from the Esso filling station at Pissouri and raised the matter as a dispute with them. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 8

LARNACA, CY - Reviewed by JONATHAN - 20 June 2024

" See above. Would also add that the counter staff person was active in selling an upgrade straight away. "

" The car I chose on AutoEurope was not available with apple car play. This was surprising as I believed Sixt had a fleet of relatively new cars. I had to upgrade and pay more for this option which was disappointing. "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by GEORGHIOS - 13 June 2024

" Excellent except long wait mentioned above "

" Excellent service despite the long queues/wait to collect the car due to high demand. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by VALERIE - 08 June 2024

" Booking through Auto Europe was straightforward and easy to manage. In this instance, it was Sixt that caused the problems for us - not Aito Europe who we would use again "

" On collection, the car had minor damage which we recorded via photos and videos. The staff member also took photos and made a note of them. He promised to send the condition report and photographs via email. The email arrived with the condition report containing no mention of the damage. Nor did they send photos. When returning the vehicle, the damage was picked up by the member of staff at Sixt. We explained what had happened and, thankfully we're able to prove our point with the photos and video we took on collection. The staff member told us he would make a note of the poor service and the held funds from my credit card would be released. €800. Hopefully this will be the case. The car itself was clean but lacked power. It struggled on slight inclines and hills. This is the first bad experience we have had of car hire in Cyprus in 25 years of holidaying there. It is not one I would wish to repeat. A word of caution to anyone hiring from Sixt is to make sure you have plenty of verifiable evidence of the condition of the vehicle before you drive away. "

Value for Money: 10
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 5

LARNACA, CY - Reviewed by JAMIE - 04 June 2024

" Auto Europe were fine. Sixt less so. "

" We were advised to upgrade to an automatic diesel car with AC at the reception desk at the cost of 70 Eur which we did. When we collected it (Renault Clio) we found that the AC didn't work and the brakes were VERY spongy. We turned around and took it back and explained the issues. The Sixt representatives were quite patronising /condescending and reluctantly swapped the car for a PETROL Toyota. This car was fine but not what we upgraded to. Quite disappointing. "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 9
Condition of the Vehicle: 3

PAPHOS, CY - Reviewed by JOHN - 28 May 2024

" Nice clean car with very little damage. friendly staff at car hire desk. good prices via auto europe. "

" Friendly staff who processed the car quickly. Tried to up sell a larger vehicle, when i declined..they accepted my decision and processed the rental. Easy to collect and return the car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by DAVID - 25 May 2024

" Always get good deals on Auto Europe. Great communications "

" Good service , even picked up the car from the hotel free of charge "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by STELIOS - 24 May 2024

" Last time I'll be using sixt at Larnaca airport if possible. Fed up of being treated like a second class customer. "

" Only at Larnaca airport am I constantly reminded that I didn't book directly so I should not expect a new model! "

Value for Money: 9
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by CLIVE - 12 May 2024

" Based on this and a previous experience a few years ago in Madeira airport when we had to contact Autoeurope CEO and our bank due to fraud i probably wouldnt use or reccomend Autoeurope again. "

" It started ok but after 15+mins of hard sell to upgrade , then told the compact car was only 1200 cc when all our other compact hires have been 1400cc + i was not impressed. After reluctantly accepting we wouldnt upgrade we were told we had been given a new Rio. On collecting the car it had scratches all over it and was probably in need of a service as it had 47000km on the clock and was very sluggish. Nothing like the compact car (Mazda3)we had hired from Budget in Paphos airport only a month ago for £100 less for the same duration. "

Value for Money: 7
Efficiency of Counter Staff: 4
Expediency of Drop-off: 9
Condition of the Vehicle: 4

LARNACA, CY - Reviewed by CHRISTOPHER - 11 May 2024

" Disappointed in the behavior of the unscrupulous Sixt representative at Larnaca Airport "

" Conned into an unwanted and unnecessary "upgrade" by the male receptionist when I collecting vehicle. As I was about to sign the documents I innocently asked if the vehicle would accept an Isofix child seat which I own. The clerk phoned his colleague in the car park to make sure it had Isofix which was confirmed. The clerk then said that it would be an additional €48 for an upgrade to Isofix. I realized that a scam was about to start so refused the apparent upgrade and insisted on the original car group. At this point the clerk said ok he would drop the upgrade price to €32 It was quite obvious that he hadn't done anything to upgrade the deal because I was getting that car anyway from when he initially printed out the paperwork. When I got angry with him his colleague said something to him in Greek and he backed down. I have used Sixt Cyprus many times over the past 12 or so years and been very happy but this type of behavior by a shameful sharp operator is unacceptable. I wonder how often they succeed in this kind of behavior and how much they add to their monthly bonus "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by RICHARD - 04 May 2024

" Superb service right from the start. No hard sells to upgrade car or insurance, it was offered but a simple no thanks and that was it. Collecting and dropping off the car was simple and the compulsory charge on the credit card against damage was refunded with no trouble. This is only the second time I have used SIXT ONCE IN Spain and this time in Cyprus and I'll definitely be using them for my next trip. "

" Superb service right from the start. No hard sells to upgrade car or insurance, it was offered but a simple no thanks and that was it. Collecting and dropping off the car was simple and the compulsory charge on the credit card against damage was refunded with no trouble. This is only the second time I have used SIXT ONCE IN Spain and this time in Cyprus and I'll definitely be using them for my next trip. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by CHRISTOPHER - 01 May 2024

" Great experience from start to finish. "

" We got a Hybrid and went everywhere for 40 Euro's all week "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by VASOS - 27 April 2024

" Very clean and efficient car. Suitable for our needs. Keep up the good work. "

" Great service . Continue to provide this service and value for money to customers and beat competition "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GARY - 21 April 2024

" easy to book hassle free service "

" as always excellent service fast and efficient hassle free "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by JOLIAN - 16 April 2024

" It was cheap and worked fine "

" The car was good, but the child seat cost was prohibitive. It would have been cheaper to buy a whole new child seat than hire one, and this can't be paid for in advance. Based on this, I wouldn't recommend sixt. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

LARNACA, CY - Reviewed by WILLIAM - 12 April 2024

" Nothing negative, but as a repeat customer would be happy to see loyalty bonus "

" Not specific to Sixt, but always feels like there is as unnecessary upsell when you collect your car, even if you book zero excess "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by ROBERT - 06 April 2024

" All very easy and at a good price. "

" Car was clean and in good condition. Lady at the desk was very helpful. It was a bit of a walk from our hotel to the Sixt office and so they offered to pick up the car from our hotel which was great. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by FORBES - 03 April 2024

" Very good, easy booking process and good value. "

" Although the car was clean and ready it was obvious part way through the week that some basic checks had been missed. The wiper blades needed changing and were obviously split so when it rained (fortunately only once) they did not clear the windscreen very well. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by PER - 02 April 2024

" Easy to book through "

" Nice car, pleasant staff "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by LISA - 25 March 2024

" Friendly staff, quick to get the car and return "

" Great service, quick and easy "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by KIM - 21 March 2024

" Excellent service from start to finish. Will definitely use again. "

" Everything was perfect. They even let us leave the car at the hotel for pick up rather than bring it to the office, at no extra charge. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by MARK - 03 March 2024

" Good deals and, via Sixt, a really quick and simple pick-up and drop-off experience. "

" Way better than our recent experiences with Europcar "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 6

LARNACA, CY - Reviewed by ALBERT - 25 January 2024

" Used autoeurope for many years now. Quick and effective way to get the best deal and a hastle free rental experience. "

" Staff are always very effective and pleasant. They tailor the service to meet. my needs everytime I visit them. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by STELIOS - 22 January 2024

" Pretty good, but could do with a bit more loyalty rewards! "

" Always seem to get the older models as I haven't booked directly with sixt. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 5

PAPHOS, CY - Reviewed by MIKE - 04 January 2024

" Nice and easy, had already paid for a reduced excess on the Web so fairly simple and straightforward "

" The only point I could make is the desk queue took about 45 minutes , after a long flight probably not the happiest queue I've been in, but obviously doing the deals it'll make the desk popular "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GARY - 25 December 2023

" Good. "

" Efficient as usual. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PAPHOS, CY - Reviewed by FRANK - 09 December 2023

" Quick and easy "

" Quick and easy end to end. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by GREG - 24 November 2023

" This organisation is easy to deal with. Transaction very straight forward. No pressure selling. "

" Excellent service from start to finish. I would strongly recommend SIXT. A professional organisation. Car was in good condition- a little dirty on the outside doors etc - but that's a minor detail. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by TERENCE - 21 November 2023

" Good "

" Six year old car.Getting a bit past it for a rental car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PAPHOS, CY - Reviewed by NEIL - 21 November 2023

" Great price with normally reliable hire companies "

" Very efficient counter staff. Pick up was easy except the staff said they would send me a video they took of the car's condition which they failed to do. Car condition was poor and not up to usual sixt standards. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 6

PAPHOS, CY - Reviewed by MICHAEL - 20 November 2023

" Provided a good selection of companies and the website was easy to use. "

" An easy and efficient process and good price. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAPHOS, CY - Reviewed by BRIAN JOHN - 15 November 2023

" Very easy and good experience "

" Very good experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by ALBERT - 15 November 2023

" Used Auto Europe for some 20 years. very good "

" Always friendly. Easy to navigate to your car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GARY - 05 November 2023

" Very good. "

" Yet another smooth, efficient car hire experience with Sixt Larnaca airport. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by GERALD - 05 November 2023

" First class "

" Brilliant from start to finish "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by THANOS - 05 November 2023

" Great car thanks "

" Fast service thanks "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LARNACA, CY - Reviewed by PETER - 03 November 2023

" All ok "

" All ok "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

LARNACA, CY - Reviewed by SARA - 24 October 2023

" Yes please share my comments - I think staff training at Larnaca airport is required. No member of the public, trying to sort out the hire of a car booked months in advance should have been treated they way I was. "