" Straightfwd process to make the booking - no issues there. "
" Rental agreement/hire documents were not sent to my email at pick-up , as I had been told they would be, so I ended up driving the car for several days without the necessary paperwork. Also, fuel tank was meant to be full (at pick-up) to full (at drop-off), but I was given it with 1/4 full at pickup and was told to return with similar at drop-off; it is not easy to gauge how much to refuel as the drop-off day approaches, and may end up over-filling so losing money. Of note, this was showing incorrectly on the hire-agreement - I have photo at pickup to prove this. Lastly, the vehicle had high mileage (~146000km) and during the hire period presented some technical issues with error codes appearing on the dashboard; counter staff did not even ask whether everything was OK with the vehicle during the hire period. "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 5
" Good apart from no car on arrival as office closed. Should not be able to book a hire time that is unavailable "
" Disappointed that they close at 11 on Corfu. I was unaware/ not informed when I booked admittedly through a third party. It should be clearly stated when booking "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" See above-auto europe/skg-dreadful. The man on the desk was trying very hard and was made to do the job of three people, so I wouldn't criticise him and it's not his fault. Shame on Auto Europe and SKG for making us get to our villa at 1.30am despite landing on time at 10.30am with bags through in 30 mins and a 30 minute drive. Joke. "
" There was only one member of staff on duty the evening we arrived. This employee was the shuttle bus driver AND the desk operative. We therefore waited over an hour to get shuttled from the arrivals terminal to the rental office-by the same chap who then had to check in some hapless customers who didn't have a clue and took another 30 minutes. I wouldn't take too much umbridge at this man because he was trying his best and was good at his job. I am furious with the COMPANY for having just one employee on the desk and shuttle bus when it knows it has bookings. The car had a squeaking fan belt, the boot lid kept falling down and hit me and also my husband on the head quite hard and second gear made a snail look strong. The boot was the only redeeming feature. In addition the price of the car was extortionate compared with other car hire companies with BETTER cars. The office is miles from the aiport. Beware-this company is a massive rip off. Never again. It used to be so good. I hired a Hyundai from Volta for a fraction of the price with modern interiors, in great condition and 500m from the arrivals hall. Simples. "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 5
" I would need to re-read my booking on this one, but I am sure it said car pickup at the airport, turns out it was a shuttle pickup at the airport then a quick trip to the rental place, however once there it was all sorted very quickly "
" I would need to re-read my booking on this one, but I am sure it said car pickup at the airport, turns out it was a shuttle pickup at the airport then a quick trip to the rental place, however once there it was all sorted very quickly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Ok "
" Pick up from airport was quick and the staff at the check in and drop off were nice, welcoming and quick. The car was just OK, it was an old car with 100k km without android or iPhone connection. Driving was fine, but was not expecting an old car. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 6
" Very good. Just be clear about the extra you are buying into isn't insurance. "
" Very clear and good. Collection and drop off should be mentioned that you are looking for a vehicle to pick you up to take you to the hire place. Also we had a 7 seater and the air con wasn't great, the remote didn't work and only front had windows and one side had passenger doors. However drop off was excellent and they were very reasonable. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 7
" Always like auto Europe as it provides more security on unexpected 'excess' costs by providing extra insurance. "
" This company has excellent prices as they use slightly older cars, but this is an acceptable compromise given the value for money you get with this company. Very happy with car, but have marked down slightly on recommendation as the 'regular' pick-up bus from the airport did not happen and we had to find our way to the car hire place from the airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" This was the 3rd time with auto Europe. Iam completely satisfied with you. Next time I expect some discount . Many thanks "
" Good as expected. cars out of dated but reliable. Staff is good and polite "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Our flight arrived 30 minutes early to Corfu airport and we spent 15 minutes hunting for the airport transfer vehicle outside the hot, busy terminal with children and luggage, as the pick up location information was a bit vague. (outside Terminal A) After asking around I phoned the office and they explained that the pick up time was 1pm and the vehicle had not been sent yet. They sent it out and the vehicle arrived 15 minutes later. It would have been helpful if someone was keeping an eye on arrivals, like our taxi drivers do in the UK, as I had forwarded our flight numbers as requested. A phone call to me would have confirmed the situation and if I was ready for pick up. On arrival at the office after the prearranged time we had a further delay as the vehicle still wasn't ready and we had to sit around waiting for it to be washed. A group that came in after us left before us. The car that we were finally presented with was not the new Renault Clio (or similar) that I was expecting but a battered old, musty smelling, Peugeot 307 with stains on the back seat, that I was told was an upgrade. After being up all night traveling we just wanted a fast, easy pick up so we could continue to our destination, as we were all very tired. If the company could smooth out these small issues and improve their stock vehicles I would have nothing to complain about as the staff were excellent and the drop off on the return and the transfer back to the airport was fast and easy. Our driver on arrival and return, was very friendly and really helpful with our luggage etc. Full marks to him and the guys processing the paperwork. Sadly because of the other issues I cannot recommend the company and will find an alternative provider next time. "
" Our flight arrived 30 minutes early to Corfu airport and we spent 15 minutes hunting for the airport transfer vehicle outside the hot, busy terminal with children and luggage, as the pick up location information was a bit vague. (outside Terminal A) After asking around I phoned the office and they explained that the pick up time was 1pm and the vehicle had not been sent yet. They sent it out and the vehicle arrived 15 minutes later. It would have been helpful if someone was keeping an eye on arrivals, like our taxi drivers do in the UK, as I had forwarded our flight numbers as requested. A phone call to me would have confirmed the situation and if I was ready for pick up. On arrival at the office after the prearranged time we had a further delay as the vehicle still wasn't ready and we had to sit around waiting for it to be washed. A group that came in after us left before us. The car that we were finally presented with was not the new Renault Clio (or similar) that I was expecting but a battered old, musty smelling, Peugeot 307 with stains on the back seat, that I was told was an upgrade. After being up all night traveling we just wanted a fast, easy pick up so we could continue to our destination, as we were all very tired. If the company could smooth out these small issues and improve their stock vehicles I would have nothing to complain about as the staff were excellent and the drop off on the return and the transfer back to the airport was fast and easy. Our driver on arrival and return, was very friendly and really helpful with our luggage etc. Full marks to him and the guys processing the paperwork. Sadly because of the other issues I cannot recommend the company and will find an alternative provider next time. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
" Everything was completely straightforward & stress free, which has not always been the case with other car rental agencies in Greece - quite the opposite in fact. Would thoroughly recommend SKG! "
" Excellent in every way! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I use Autoeurope regularly Good choices Typically Competitive prices "
" Great staff , they had the car ready by the office with air conditioning on Very impressed with the service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Disapointed this time, but still good value "
" What was described as a luxury SUV wasn't! It was an old car, which might have been a luxury SUV in its time. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
" Skg were good to deal with "
" Skg were easy to deal with, but the car I had was old and didn't have much power for the mountainous roads of crete "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" will go back again, very smooth process "
" all superb from checking in to checking out paperwork done on e-mail, friendly staff will go there again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good service, loved the free excess insurance policy "
" No issues, great experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Exactly as booked "
" Very happy with the service. No hard sell on the insurance or extra chargers, which was really good!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Thank you "
" Great stuff and great service.car was nearly new.I recommend.ευχαριστώ. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All positive "
" Helpful with luggage and driving tips in Corfu. Advice given for fuel top up and returning the vehicle. Very pleasant customer focused rental. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" They seemed fine. "
" Courteous and professional. We will use them again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I recommend it highly "
" the only problem waiting longer for the shuttle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10