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SLOVAKIA CAR HIRE REVIEWS
Car hire reviews in Slovakia
Located right in the heart of Europe, Slovakia is a wonderland of mountains, thermal spas, three hundred-plus castles and vast swathes of fertile forest, the latter of which covers more than 40 per cent of the country. For road-trippers, there's no better experience than a leisurely drive through the High Tatras mountains in the north of the country, or the Low Tatras mountain range running parallel with the Polish border, both offering head-spinning views at every hairpin turn. Nestling on the banks of the River Danube, Bratislava (the capital) is small and very tourist-friendly with a host of interesting attractions, starting with the city's magnificent four-towered castle which houses part of the Slovak National Museum. Head for the Old Town to visit the amazing Primate's Palace built in the Neoclassical style and famous for its Hall of Mirrors. The country's second city is Kosice, famous for its a well-preserved historical centre and the magnificent St Elisabeth Cathedral, the largest church in Slovakia. There's much to see with a car hire in Slovakia, including the 12th-century Spis Castle (the largest of its kind in Europe and a UNESCO World Heritage Site) and the old medieval mining town of Banská Štiavnica. Visitors can also descend deep into the Dobsinska Ice Cave (the ice of which is 25 metres thick in some parts) and learn all about the country's history and traditions at the Museum of the Slovak Village, both situated in the country's picturesque heartlands.
Auto Europe provides quality car hire at over 28,000 convenient pick-up and drop-off points in more than 190 popular destinations worldwide. Confirm your cheap car hire in Bratislava, Kosice and other top locations in just a few clicks through our state-of-the-art booking engine and start planning your Slovakia motoring holiday today. By working with all the top suppliers, both locally and internationally, we can offer you the best prices and widest selection of vehicles, whether it's a low-cost car for city sightseeing or a sumptuous SUV for an epic road-trip around the country. For added peace of mind, why not take a few minutes to scroll down and read the comments left by some of Auto Europe's other customers in our car hire reviews in Slovakia section below.
AUTO EUROPE SLOVAKIA Car Rental Reviews
Average Rating for Auto Europe :
BRATISLAVA, SK - Reviewed by TIMOTHY - 31 August 2025
" I have answered this question at Number 3. "
" I was received by Tomas at Budget, Bratislava International Airport. He was very efficient, friendly, spoke good English and the registration procedure was very quick. I was happy with our car. When I returned the car a week later, the desk was closed during the lunch period. However, my phone call was answered immediately by the on-duty staff and I was given directions as to where to leave the keys and log book. I had an unfortunate incident where I lost the original log book. Tomas was very sympathetic and quickly arranged for me to take another car. I am also very grateful that Budget did not charge me for losing the logbook! Thank you to Budget at Bratislava Airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by DANICA - 26 August 2025
" The staff are awesome, prices reasonable and the process is smooth "
" I used Budget a few times now and it was always a really good experience. The only negative thing would be the 30 day wait for the deposit to be released, as I tend to use hire cars quite often. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by ADAM - 08 July 2025
" Still awaiting the €800 euro booking fee that was taken upon rental, yet a week later the refund has not been put back into my bank account. "
" Still awaiting the €800.00 euro booking fee nearly 1 week after returning the vehicle. "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 4 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by PHILIP - 24 June 2025
" I've used Budget previously so knew what to expect at the airport, on or way without any issues. "
" Swift booking , prices back in line with other operators now "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BRATISLAVA, SK - Reviewed by RASTISLAV - 01 June 2025
" Friendly stuff it didn't take long to get the car Car even better what I was expected will book again "
" Friendly stuff. It takes me 5 min get car and sort out paperwork. Will book wit Budget again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by PHILIP - 30 May 2025
" As usual the staff were helpful and friendly "
" Car was dirty outside & covered in scratches & dents "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
BRATISLAVA, SK - Reviewed by JURAJ - 27 May 2025
" all was good, thanks "
" Quick and very efficient check in as regular customer. The only recommendation I'd offer is to fix the car I was given before renting it some more. It had a cracked front bumper fixed with a duck tape, Based on records it's been like that for a while. I could feel it rattling when driving on motorway. But no drama. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
POPRAD, SK - Reviewed by DAVID - 29 April 2025
" I'm so satisfying "
" So easy to book car and greatest price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by TARQUINN - 21 April 2025
" The only issue in the entire experience was with auto Europe at the beginning. I placed the order for my car and was told I had to wait for confirmation from the company. This was over a weekend when we were flying on the Tuesday morning early and we did not get confirmation until the Monday. This left me nervous over the weekend that we did not have a car and I even looked into other options ready in case I was let down. I had been emailing the Customer Services team, but when the email came through to confirm the booking, it came from a different email address and went into my spam folder. So when I rang up to find out where it was they told me they had already sent the email and I had to go back and check my spam folder. But the emails I was getting from the Customer Services were going straight into my inbox. "
" I have hired over 40 cars worldwide and this was the best rental experience I have ever had. The gentleman who looked after us at the booze at Bratislava Airport was fantastic. He clearly explained all of the requirements and helped me with the car seat and gave excellent directions to the car and also excellent explanation on where to return to which entrance to use et cetera et cetera. The car was perfectly clean in great order and exactly what we had ordered on the website. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by JOHN - 21 March 2025
" A fantastic experience, would definitely use again (see my comments in section 3) "
" 10 out of 10 in every way. Special thanks to the gentleman who was on the desk at 08.15 on 16.03.25 at BTS airport. He went through the process explaining everything with great courtesy and went out of his way to make sure I left as a happy customer. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by ROBERT - 19 March 2025
" As always, never any problems with Auto Europe "
" As always, everything perfect with Budget, Bratislava Airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by YAKOV - 12 March 2025
" I would never recommend to anyone Auto Europe! "
" There was a hidden charge of 49 Euro ............... "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
BRATISLAVA, SK - Reviewed by MICHAELA - 12 February 2025
" Free additional driver was a nice bonus. "
" Good service "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KOSICE, SK - Reviewed by MARIA - 06 February 2025
" Perfect "
" Always very welcome, easy and quick as this isn't first time I have rent a car from Budget, I do rent car 3 times a year and welcome from team is outstanding. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by ROBERT - 21 January 2025
" Excellent "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by BORIS - 09 January 2025
" the car smells of cigarettes and the windshield was dirty "
" support staff "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BRATISLAVA, SK - Reviewed by KAROL - 20 December 2024
" Great service "
" Great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by CARL - 03 November 2024
" Quick and efficient service "
" Quick and easy "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by MARTIN - 02 November 2024
" Using autoeurope for a long time now and always had a good experience with them. "
" Got a really nice car and counter staff was super friendly and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by JUDITA - 08 October 2024
" nothing to fault "
" customer experience very good but I expected car in better condition for the price I have paid. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KOSICE, SK - Reviewed by DALIBOR - 26 September 2024
" ok "
" They did not allow me to decline CDW. "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 7 Condition of the Vehicle: 7
POPRAD, SK - Reviewed by GRAHAM - 19 September 2024
" very good all round. would use again "
" all great except that the car hadnt been washed. very minor. the petrol gauge didnt move until we had travelled approx 200km, again small issue but was weird. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BRATISLAVA, SK - Reviewed by VERONIKA - 12 September 2024
" Everything went well "
" All perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by DANICA - 09 September 2024
" Always a good value with autoeurope "
" The whole process went really well, however it's been 8 days since I've dropped the car off and the hold on my card has not been yet released.... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by CHRISTOPHER - 21 August 2024
" FAULTY CAR - The car was brand new, but the boot lid had a fault, and would only open on occasions. It's an electrical fault, rather than a mechanical one, as someone had applied loads of grease to the mechanism, thinking this would help it to open, but you could hear the locking motor work electrically when it was about to work properly, then it would not power up when the boot lid jammed - very poor for a new car. "
" All very good - but please see comment about the faulty car! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
KOSICE, SK - Reviewed by JULIA - 19 August 2024
" Easy to compare cars, I use another comparison website normally and auto europe seems to be working exactly the same. I was surprised I was charged in pounds as I thought I was comparing in Euros but apart from that booking was easy. "
" Easy to book, pick up a car and return. We had great time on our trip, car was really nice and clean, all ready, no hassle. I like that car rental came with unlimited km which was helpful when we visited places across the country and that it came with motorway ticket too. So I didn't need to purchase extras. Staff was helpful and friendly, all was good. The only part I didn't like was that same rent and same car costs cheaper in Poland than Slovakia. We are used to rent car in Poland and we save so much money that way even travelling cross border, in Slovakia prices are higher for exactly same thing. That's not right. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
POPRAD, SK - Reviewed by MICHAEL LEONARD - 12 July 2024
" Although we only used the car to get us to & from Poprad-Tatry Airport to our accommodation in Liptovsky-Mikulas we would use both Auto Europe & Budget when next hiring a car in Europe. "
" The Counter Staff were friendly & helpful, giving all the information we required. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
KOSICE, SK - Reviewed by BRANISLAV - 09 July 2024
" easy to book in "
" counter staff very friendly and helpful,smooth process. easy to pickup and drop off vehicle "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
POPRAD, SK - Reviewed by LENKA - 03 July 2024
" Very happy with the service provided "
" Highly satisfied with this rental and with company in general. Will definitely rent again in future and recommend to my friends and family "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by ROBERT - 09 June 2024
" The car rental price was very competitive and the car was in relatively good condition. It is unusual that nobody accompanies you to the car to check for any damage and that it concurs with the diagram with the car documents but, as there was only one person at the Budget desk, then I guess it wasn't possible. "
" The only negatives were that we had to find the car and inspect for any damage ourselves before we drove off. At drop off we had to post the keys through a letterbox even though it was during regular hours. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by ANTHONY - 04 June 2024
" You're quoted a price and pay but when you get to the rental desk they charge you another €130 in mysterious charges. "
" It was very unclear where to drop off the vehicle. There was nobody there to meet me and check the vehicle. I returned to the rental desk but it was closed even though it was only 1pm. Also, my American Express card was not accepted so I had to use my bank card for a €800 deposit. I still haven't received the deposit back. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by SOLOMON - 14 May 2024
" Very satisfied "
" Very satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by DUSAN - 12 May 2024
" recomended "
" very high deposit "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by DYLAN - 17 April 2024
" Really poor "
" Car hire company ripped us off for the deposit claiming damage we didn't cause. We are taking legal action. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KOSICE, SK - Reviewed by DAVID - 08 April 2024
" No problem. Nice friendly staff "
" No prolem.Nice friendly staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by TAKESHI - 07 April 2024
" Good! "
" Good experience as always "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by JANA - 09 March 2024
" Polite staff, great car "
" Great car, polite staff "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by DAWID - 01 March 2024
" Definitely recommend "
" Nice and easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
POPRAD, SK - Reviewed by TOMAS - 27 February 2024
" I will definitely use them again. "
" Great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by ZLATICA - 24 February 2024
" Everything from booking to dropping off the hire car went very smoothly. Great experience. "
" My first time experience hiring a car in Slovakia was absolutely fantastic! Great service, car was better than expected. I will definitely use Wheego again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by IAN - 16 February 2024
" Very good and smooth, with good and personable customer service "
" Very good and smooth, with good and personable customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
POPRAD, SK - Reviewed by LAURA - 09 January 2024
" A bit of a faff going through a third party but it was relatively easy to change the time of drop off. "
" Absolutely fine, smooth pick up and drop off, no frills car rental "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
POPRAD, SK - Reviewed by ZUZANA - 06 January 2024
" Easy to book "
" Easy to book & manage the booking "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by KAROL - 12 October 2023
" ********** "
" ********** "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by ALEX - 11 October 2023
" No issues to pickup or drop off the car, "
" Very friendly staff, in the down side is that even I had full coverage my deposit still blocked on my card 4 days after I have returned the car, otherwise 10/10 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
POPRAD, SK - Reviewed by MICHAL - 20 September 2023
" quick and helpful service. provided car in good condition. very convenient drop off system. "
" quick and helpful service. provided car in good condition. very convenient drop off system. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by KAROL - 17 June 2023
" Thank you "
" Thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by LUKA - 15 June 2023
" Good car, great value and convenient location of pick-up/drop-off. "
" Great pick-up location! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
POPRAD, SK - Reviewed by MONIKA - 12 June 2023
" Many thanks! "
" This is the first time I hired a car on my holiday, and the experience with Budget has been a smooth one. I absolutely loved it and will be doing it again. Many thanks for the convenient service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by DAVID - 02 May 2023
" Easy no messing quick hence used in last 2 months and will use again. "
" Very good helpful and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by CHRISTOPHER - 29 April 2023
" No hassle straight forward when collecting and drop off was handy "
" Great service lovely clean car no problems be delighted to rent again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
POPRAD, SK - Reviewed by MICHAEL - 28 February 2023
" Good experience and car. There was condensation on the inside of the windscreen when I got the car. Would have been nice if this was sorted before hand. Other than that a positive experience. "
" Good experience and car. There was condensation on the inside of the windscreen when I got the car. Would have been nice if this was sorted before hand. Other than that a positive experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KOSICE, SK - Reviewed by EMILIAN - 09 November 2022
" Hidden fees - Late hour fee not made clear when booking. Item added to voucher only post booking. I chose to pay a higher rate to have the comfort that all is included. Highly unlikely to use AutoEurope in the future if this is the approach you take when advertising the car rentals. "
" Good value for money. I gave 9 out of 10 because not all the damages to the car have been recorded properly and I had to notify the agent to add them on the log book before pick up. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
KOSICE, SK - Reviewed by DAVID - 21 July 2022
" See above "
" The cost for out of hours collection was never identified until after the booking was complete. I am aware that there are charges but other companies include these in the quote given upfront. I assumed the same and was therefore very surprised to see the level of charge in the small print AFTER I had confirmed and paid for the car rental. This is not transparent and not what I expect from a company the size of Budget. "
Value for Money: 2 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BRATISLAVA, SK - Reviewed by ANDREY - 16 June 2022
" All good but too often it is cheaper or same rates on rental companies sites "
" All good. Friendly stuff, clean cars. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KOSICE, SK - Reviewed by MARIA - 08 June 2022
" They offered the best price at that time and the booking process was straight forward. However, when I updated some information later on, it change the booking of child car seat form one to three. They have called near the time to confirm, so all was good at the end. "
" I used them before so I know they are reliable and the car will meet my expectation. This time they did not have smaller car so they upgraded me without extra charge. The only thing why I did not give higher score was price for the child car seat. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by AGNES - 26 May 2022
" All worked well and went to schedule "
" All worked well. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 8
KOSICE, SK - Reviewed by TZVI - 04 May 2022
" Unfortunately I wasnt happy with your service! I got a dirty car, the agent tried to rip me off on several occasions... very unprofessional! "
" Unfortunately I wasnt happy with your service! I got a dirty car, the agent tried to rip me off on several occasions... very unprofessional! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 3
BRATISLAVA, SK - Reviewed by SILVESTER - 26 April 2022
" overall happy with the rental "
" The boy at check in was not very experienced, almoust rude. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by STEFANIA - 11 April 2022
" We've used this service several times and we're likely to use again, thank you "
" Collection was great and the vehicle was fine. Drop off for the return was not so good. There was nobody at the desk and the short term stay car park was full with no space. We didn't know what to do in this scenario and it wasn't explained to us what we should do if this occurred. We had to call the helpline number and they were able to inform us of what to do but it would have been good to know the procedure beforehand. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by DOMINIKA - 11 March 2022
" Autoeurope was not accurate in advertising vs. delivery. A free second driver was plastered all over the webpage, all they way through the booking and payment. It was very clear that the second driver would be added for free. But when the voucher came through, it listed a very hight price if you wanted to opt for an extra driver.... That was outrageous "
" Very nice, genuine staff. The service was excellent. Very convenient location. No bad comments about the Kosice International Airport Budget branch "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by SIMON - 04 March 2022
" I like AutoEurope generally use them when visiting family abroad. Wasn't keen on what Buchbinder gave me as a car. "
" The did not give me the sort of car I would have wanted. Gave me a Dacia Sandero. Not drive such a nasty noisy car for years. I had ordered a Astra type car. So thought it would be a Focus, 308 or even Skoda type car. Further car petrol cap was very tough to get out, the unlock lever only worked now and then. Lastly they charged over 60 euros to hire a car seat for toddler. Seems extortionate. Cheaper to buy one. "
Value for Money: 4 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 2
BRATISLAVA, SK - Reviewed by PETER - 27 February 2022
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by DAVID - 23 February 2022
" Excellent service start to finish "
" Excellent value and service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by COREY - 24 December 2021
" Good apart from the lack of speed to give back my deposit "
" I would say 10 but it's been a month and a bit since I hired the car and still without my deposit back "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by DAVID - 16 November 2021
" Auto Europe always provides competitive quotes "
" Quick, efficient service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by GEOFFREY - 12 November 2021
" When are your offices open? "
" I hired this vehicle in September, have tried calling to resolve my issue, but your offices are permanently closed, still owed €800 deposit. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by MILOTA - 05 November 2021
" no issues, smooth and straightforward "
" smooth, no issues "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KOSICE, SK - Reviewed by DAWID - 20 October 2021
" Well recommend "
" Very smooth and pleasant "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by JONATHAN - 20 October 2021
" Extremely easy. We found the car rental near the exit of the airport. All straight forward. Nice car suitable for our needs. Dropped the keys off in a letter box on return. I would have liked an email after returning the car to say all well and deposit returned to credit card. "
" All went smoothly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by GARRY - 30 September 2021
" Spoilt the weekend over the extra charge. "
" Wanted to charge an extra €46 for after hours collection even though we arrived on the time I had booked the car for. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KOSICE, SK - Reviewed by WAHEED - 29 September 2021
" Only one issue , the service light was on when I picked the car up. "
" Great service as always "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by INGRID - 14 September 2021
" When booking on-line the write up is: 'includes additional driver' and then under 'driver information' an unclear statement: 'Additional drivers: EUR 42.35 per rental, VAT included, paid locally. First additional driver is included in rates.' It is not clear, in what rates? And why were we charged at the counter if it is included in rates? We were disapointed with the experience. "
" The car was booked online with the write up: additional driver for free. We were charged for additional driver by the counter staff. Car - considering the covid related increased hygiene demand, I think the car has not been cleaned sufficiently. The finger prints on the windows were visible, there was a stain on the driver's seat. Not all marks and scratches were noted down in the book. I do not understand why the winter tyres were on. Visual inspection also showed that the front left tyre was under the required limit. After checking the pressure at the petrol station, it only showed 1.5 instead of required 2.5. The dashboard display kept flashing the 'check the air in the wheels' warning. "
Value for Money: 3 Efficiency of Counter Staff: 5 Expediency of Drop-off: 5 Condition of the Vehicle: 1
BRATISLAVA, SK - Reviewed by ROBERT - 10 September 2021
" Site was straight forward to use however poor service from budget is off putting. "
" Disappointed in the standard of the car. It was dirty on collection with heavily stained seats. The tyres where almost worn to limits and were low quality budget tyres. The windscreen was dirty and the wiper blades were old and did not clear the screen. The car was overall well below expectations considering the cost of the rental and it being from the airport. The service and standard was more akin to a back street rental. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 4
BRATISLAVA, SK - Reviewed by JANA - 17 August 2021
" Booking with Auto Europe is pretty straightforward and I have been doing it for number of years now. "
" The car in question had winter tyres on, which in high temperatures over 30°C is extremely dangerous, as any mechanic would tell you. Suffice to say that it highly influenced my quality of driving in such temperatures and also in torrential rain. Also, checked the documents a couple of days before drop off and was absolutely shocked that they lent me a car with invalid insurance card! The insurance expired a few days before I picked the car from Bratislava airport!!! How were they even allowed to lease a car that didn't have insurance in order??? I always thought of Budget as a decent company after years of renting from them, but this was absolutely awful. My driving this car could have ended in tragedy! To satisfy demand for cars in the busy holiday period, they seem to compromise on overal safety. "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 4
KOSICE, SK - Reviewed by SLAVOMIR - 13 August 2021
" No comments "
" No comments "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BRATISLAVA, SK - Reviewed by KAROL - 06 July 2021
" Very satisfied "
" Very satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by OLIVER - 30 October 2020
" All went well, will use it again. "
" Everything went smoothly. Being an existing customer of Budget, the car pickup process only took 2 mins. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by SLAVOMIR - 08 October 2020
" very satisfied "
" everithing was all right "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BRATISLAVA, SK - Reviewed by PAVOL - 05 October 2020
" Car was almost new, drives well, satisfied "
" great service, kind personal, easy rent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by ROBERT - 02 October 2020
" As always I've hired from Autoeurope no problems!!! "
" Quite a lot of scratches to but otherwise great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KOSICE, SK - Reviewed by WAHEED - 23 September 2020
" Great service and value, car was a bit damaged which was noted, would've preferred an undamaged vehicle. Overall easy process to hire and simple. "
" Great service and value, car was a bit damaged which was noted, would've preferred an undamaged vehicle. Overall easy process to hire and simple. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BRATISLAVA, SK - Reviewed by HELEN - 14 September 2020
" . "
" Documentation provided with the car was the best we've ever had, very comprehensive, useful and simply presented "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by LADISLAV - 12 September 2020
" Easy to book and understand the website. Good value "
" As always top quality service received. Thank you Bratislava Airport Budget team! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
POPRAD, SK - Reviewed by MALGORZATA - 22 August 2020
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by NEIL - 12 March 2020
" Quick and easy pickup and drop-off. "
" Quick and easy pickup and drop-off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BRATISLAVA, SK - Reviewed by DAVID - 04 March 2020
" Smooth experience from start to finish "
" Smooth experience from start to finish "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by RASTISLAV - 27 February 2020
" Only two words I can say about experience with rental cars in Kosice ABSOLUTELY EXCELLENT. HUGE THANK YOU to Miss Ivana and Mr. Milan Will definitely rent again "
" Anytime anywhere ALWAYS GOOD!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by MUHAREM - 18 February 2020
" Very happy with the service "
" Very happy with the service people at the counter very polite and helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by RADOVAN - 04 February 2020
" Apart from a car not being very clean inside, we were very happy. "
" Very friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KOSICE, SK - Reviewed by RADOSLAV - 29 January 2020
" Very easy and pleasant expirience "
" Very pleased staff very helpfull and polite. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by SONA - 14 January 2020
" When we picked the car the staff briefly went round it pointing big damages. On the other hand when we brought it back he almost took magnifying glass out, went on his knees to check the undercarriage and alloy wheels. "
" Staff polite, car in good shape. Extra charges extortionate. Second driver almost 40 euro, insurance for one trip to Austria another 40. Seriously? "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 9
KOSICE, SK - Reviewed by RASTISLAV - 13 January 2020
" Only what I can say is that Kosice entire staff whom works for megadrive is one of the BEST I come a cross since i started renting a cars! (15years) Many Many Many Thanks to all of them "
" Only two words! BEST EXPERIENCE "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by STEFAN - 09 January 2020
" I usually use autoeurope because it is hard to beat them on a good deals and have been satisfied with customer support as well "
" Very professional staff at Bratislava airport Hertz/Firefly branch every time I use them "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by MARK - 03 January 2020
" Best price and simple to use. Again we always Auto Europe and have never had any issues. Keep up the good work. "
" The guys at the desk were very courteous and helpful. I asked for as larger vehicle in the class they could provide and without hesitation they provided a no cost upgrade to the class above and it had the bonus of being automatic. We travel frequently to Slovakia and always use Budget as they always provide a great level of service and are very friendly. Please pass on our thanks. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BRATISLAVA, SK - Reviewed by NEIL - 01 January 2020
" No complaints "
" Excellent service. Car was a little under-powered but in decent condition. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BRATISLAVA, SK - Reviewed by NIRANJAN - 24 December 2019
" Lots of hidden costs and final bill was very different from what was advertised online. "
" Lots of hidden costs and final bill was very different from what was advertised online "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 7
BRATISLAVA, SK - Reviewed by RICHARD - 18 December 2019
" See above "
" After a previous rental I'd left behind something in the car which was collected and stored but as such it's gone missing again from the Bratislava office so I'm reserving judgement of this particular experience. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by GORDON - 12 December 2019
" Easy web site to use, very good price, staff very helpful and professional "
" Good price, nice people at Hertz "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by PAVOL - 10 December 2019
" I will book car again with you next time,very happy with your service "
" No problem at all "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BRATISLAVA, SK - Reviewed by ALI - 04 December 2019
" Very happy with Auto Europe. "
" It's a legal requirement in Slovakia to provide vehicle with winter tyres after November 15th. I picked up cat in dark rainy at 9 pm from open car park considering car would have winter tyres. I only found out when I reached Banska Štavnica that it didn't have winter tyres., while I was already up the hill. In morning temperature dropped to -9C and it was a nightmare to drive the car back downhill. Can you please inform Global to make sure all the legal requirements are fulfilled before handing cars to customers. Thanks. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 1
BRATISLAVA, SK - Reviewed by BORIS - 23 November 2019
" The car i opted for was Ford focus, i got the most basic skoda rapid in production, what was really disappointing "
" All good smooth pick up, and drop poff "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by JAFAR - 04 November 2019
" Counter staff were brilliant, especially when I did return the car staff were absolutely wonderful, and very professional, "
" To pick up the car I was a bit nervous , as the counter staff was so precise to find all the scratches or damage on the car, also warned me of any damage or late return going to be a costly to me, even though I had bought extra insurance to cover me for silly scratches if it would had happened during my stay in Bratislava, but to my disbelief on my way back to return the car, a lady in staff counter was absolutely brilliant, she was very professional, very friendly, so kind, after she checked out the car, she reassured me that everything was fine with the car, so she lifted a big stress from me, I wish I could remember her name so I could write a big thanks to her , but over all she had the best customer service I ever come a cross, if I had a company I would loved she work for me, thanks again to her , and I hope she forgive me by not remembering her name, best of luck with her career. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by SEYED MOAHAMMADALI - 31 October 2019
" It gave me a good offer. "
" Cost efficient and convenient. But paper work at counter took long. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by VINCE - 21 October 2019
" Great Service "
" Good alround "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by MICHAEL - 13 October 2019
" Everything nice and easy. "
" Car interior could be cleaner. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
POPRAD, SK - Reviewed by ERIK - 13 October 2019
" Very satisfied, easy communication "
" Easy smooth "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by PAVOL - 12 October 2019
" Auto europe was very helpful over the phone and offered to refund payment of Budget will fail to do so. "
" Have been charged for additional driver despite fact that 1st additional driver was already included in rental and told this to staff. They insisted this to be paid. Later had to claim refund, unnecessary hassle that spoiled start of a holiday. "
Value for Money: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by TOMAS - 06 October 2019
" I would definitely use this company again, car was in perfect condition and whole rental went very smooth. "
" Very friendly staff on counter, very helpful as well. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by KRISZTIAN - 04 October 2019
" Not good at all "
" Rubbish "
Value for Money: 7 Efficiency of Counter Staff: 3 Expediency of Drop-off: 5 Condition of the Vehicle: 4
BRATISLAVA, SK - Reviewed by ADRIANA - 25 September 2019
" I was charge extra amount month after my car rental and after all my holding deposit was returner. This has been charged without any information or invoice or check. Very unprofessional. "
" I was charge extra amount month after my car rental and after all my holding deposit was returner. This has been charged without any information or invoice or check. Very unprofessional. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 6
BRATISLAVA, SK - Reviewed by MARTIN - 25 September 2019
" Just good in general. "
" All good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by VIKTÓRIA - 21 September 2019
" Overall experience was great and will use in the future for sure. Thank you! "
" The only tiny disappointment was the actual car. As i drive ford focus and chosen thst option at booking and got Skoda Rapid instead. I am aware it's still within the range but really wanted the focus. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KOSICE, SK - Reviewed by SHAY - 13 September 2019
" car was like an advertising board , very shamed to drive in it "
" i didnt getcthe car that was booked , which is understandable , but the car was full of stickers which was very bad and shamed to drive in. the car looked like an advertising board!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
KOSICE, SK - Reviewed by ZSOLT - 05 September 2019
" AutoEurope is good as they give people choices to pick a good car hire company. I have chosen a wrong one unfortunately. "
" I would never use this provider again as they have holding my deposit of £800 for 14 days for no reason. They told me that they have a right to do this but it is not in the terms and conditions. I returned the car in the same condition as collected and the gentleman told me that he will unlock my deposit but he never did. Following 4 phone calls still did not unlock or released my deposit back to me. Not happy. I have never experienced such a strange service in my life before. Holding a deposit for no reason. I do not understand how can someone do this? "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 2
BRATISLAVA, SK - Reviewed by LADISLAV - 05 September 2019
" All very good, no complaints. "
" Our car was ready for pick up and agent was very efficient with taking our details and looking after us. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by RASTISLAV - 04 September 2019
" VERY HAPPY :) "
" Good, quick and carefree customer service as always! No problem with pick up, very accommodating (as always). Definitely recommend! They are just BRILLIANT also Big THANK YOU to Miss. Ivana and Mr. Milan!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by DENISA - 31 August 2019
" Nice staff in Hertz Kisice "
" Good costumer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
POPRAD, SK - Reviewed by ELIZABETH - 30 August 2019
" An efficient service at all stages of the car hire process. "
" We were dealt with very efficiently when picking up the car. I had booked a small car & the one we were given was bigger than necessary. This wasn't a particular problem but my preference was for a smaller car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BRATISLAVA, SK - Reviewed by EVAN - 26 August 2019
" Experience was fine, the car whistled because of the addition of the roof rack but otherwise no probs. Good car, easy to deal with counter staff. "
" Had a roof rack storage unit fixed to car when not asked for. But was told that they made a mistake because it was supposed to be a child seat. Everything was fine after issue was solved. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by KEVIN - 23 August 2019
" . "
" Could not have been happier. The counter staff at Kosice were very good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by LUCIA - 19 August 2019
" transparent and straightforward, nothing to complain about "
" Once booked, everything was very straightforward. I didn't like the first car because it had stickers all over it looking like an agent/rep car but was able to swap it and that was fine. The car I got, a Dacia, was super lazy and not very nice to drive but I chose that out of the cars available so I guess it's down to me, too. The whole process was easy and the staff at the airport lovely, thank you! "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KOSICE, SK - Reviewed by SLAVOMIR - 15 August 2019
" everything was ok "
" good communication reasonable price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by MATTHEW - 06 August 2019
" Easy to use and clear and precise pricing "
" Friendly and efficient service "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by DANIEL - 04 August 2019
" 5 Stars, quick easy pick up and drop off process no problems at all would highly recommend "
" Brilliant experience very easy and hassle free "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by BENJAMIN - 31 July 2019
" See above "
" Usually good experience but on this occasion not at all. Had to wait 1 hour+ for correct baby seat (did get refund for delay) and when got car it was in terrible condition (scratches, dents most body panels and not particularly clean inside) with engine in poor running condition. "
Value for Money: 2 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 1
BRATISLAVA, SK - Reviewed by COLIN - 29 July 2019
" Global overall very quick and efficent, would use them again, now we know the procedure at airport. "
" Pick up very good ,car excellent. Problem finding drop off at Bratislava airport, Got stuck in wrong car park no one to help, could not get Back out. No one to check over car on return. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by BOULOS - 18 July 2019
" Experience was not great as I missed my flight and Auto Europe were not very helpful and did not try to make any changes to the pick up location. "
" I have missed my flight from Stansted airport to Bratialava on Friday morning then I had another flight but to Vienna on Friday evening. I called Auto Europe requesting if I can collect other car from Vienna airport or collect my car on Saturday morning from Bratislava airport. I found Auto Europe lady is not very helpful at all. She told me that I can not collect another car from Vienna airport and also it will be unlikely that the car will be kept to me and it will be nonrefundable. She asked me to call Alamo myself to find out what they can do for me. I had to call Alamo myself who informed that the car will be available at Bratislave airport on Saturday morning and I can not replace it and get a car from Vienna airport. So I had to travel from Vienna (where I stayed) to Bratislava airport. and collected the car. They charged me £30 because I said that I will use it in Vienna. I did not know that I will pay £30 if I crossed the border. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 7
KOSICE, SK - Reviewed by MAREK - 17 July 2019
" To long time hold my deposit, it is now 4th day !!!! Bad !!!! "
" All good but it is 3days how I drop car back and they still hold my deposit!!! 3days I think is to much if I pay 800 deposit!!! I still don't have my deposit back!! The car was no problem at all "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by SONA - 08 July 2019
" Easy,straightforward, pleasant. "
" Pleasant staff. What I don't understand is policy change where I am being charged extra to go to Austria. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by HARBHAJAN - 05 July 2019
" I am very satisfied. I have used them mamy times before too "
" I have used them many times in bratislava. And have always been happy with the service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by JUSTIN - 05 July 2019
" Excellent service "
" The staff is efficient and courteous ,the vehicles are in good condition,clean.my experience is extremely positive "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by PETER - 04 July 2019
" all very good easy and affordable "
" there is no parking slot on return for budget at bratislava airport. I had no choice but to park the car in the Europecar parking bay and had a very frustrated and rude Europecar employee screaming at me for taking up his slot? "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BRATISLAVA, SK - Reviewed by MICHAEL - 27 June 2019
" Everything nice and easy, no problem. "
" Everything nice and easy, no problem. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by RASTISLAV - 26 June 2019
" Excellent Excellent Excellent Excellent. Definitely will rent again! "
" Great experience, very helpful, super smooth process and especially big THANK YOU to MIss (Ivana) and Mr (Milan) whom I was dealing with in Kosice airport. Excellent costumer service!!!! Couldn't ask for more :) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by PAVEL - 22 June 2019
" Same as above. "
" We booked a child seat but that wasn't prepared. Staff looked surprised. Luckily he managed to find one which just about was suitable. Imagine he hadn't. It was 10.30pm. We would be stuck. Also tank wasn't completely full. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by LUBICA - 12 June 2019
" Great experience "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by LUKASZ - 10 June 2019
" Stressful "
" Initiall communication with office staff poor , didnt looks like they bother to answer my questions. Counter staff on airport very nice and helpful . Car .. I order 7 seats car which was more expensive then 5+2 but when I arrived I got Opel zafira which in my eyes is 5+2 as we really struggle to fit with all luggage. We end up to have to get another car and drive with 2 cars which as you can expect cost more in petrol and road tax in each country . Driving experience with this car very poor hard to control with lack grip to the road but this maybe be just this type of car ... "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
BRATISLAVA, SK - Reviewed by PAVEL - 08 June 2019
" Car was quite old, dirty inside, over 30000km on the clock, although it was estate car it was very small, took ages to get the car at the airport "
" Car was quite old, dirty inside, over 30000km on the clock, although it was estate car it was very small, took ages to get the car at the airport "
Value for Money: 5 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 1
BRATISLAVA, SK - Reviewed by ANNE - 02 June 2019
" Good price, clear communication. "
" Not very clear where to park at drop-off. No designated Budget bay and no staff to ask. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
KOSICE, SK - Reviewed by TIMEA - 30 May 2019
" There were differences between the rules on the website and the rules at the office of Budget "
" The car smelled like an ashtray, the staff couldn't answer our questions, we had to pay an extra border fee, and despite we had a full insurance we needed to leave 800€ deposit.... For what?! "
Value for Money: 2 Efficiency of Counter Staff: 3 Expediency of Drop-off: 3 Condition of the Vehicle: 1
BRATISLAVA, SK - Reviewed by DORIAN - 28 May 2019
" good "
" good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BRATISLAVA, SK - Reviewed by MIROSLAV - 22 May 2019
" Na "
" Car itself was good, clean and in good condition. We booked and played extra for toddler seat which was very dirty. The cost of the seat was 42 Euro, I could have bought brand new toddler seat in the shop for that money. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BRATISLAVA, SK - Reviewed by MARTIN - 03 May 2019
" I was misinformed about out of country charge. "
" Staff and car were both ok however I booked BMW 1 and got Opel Crossland which is not the same class in my opinion. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by DARREN - 23 April 2019
" All good, just would expect GPS as standard not add-on. Most expect this or use Google Maps on phone like I did. "
" All good, just would expect GPS as standard not add-on. Most expect this or use Google Maps on phone like I did. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by JANA - 13 April 2019
" No problems at all. Great service "
" Great service, polite and helpful no problems at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by ROBERT - 20 March 2019
" Great little motor good on fuel clean & tidy thankyou made my holiday really enjoyable "
" Great little motor .....good on fuel .....clean & tidy ....thankyou..... price was value for money "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by SARAH - 31 January 2019
" Would recommend "
" Friendly staff. Efficient service. Great car. Overall very happy "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BRATISLAVA, SK - Reviewed by VOLODYMYR - 31 January 2019
" The service is a reasonable value for money. Will use it again in the similar circumstances. "
" Unfortunately the office in the Airport is understaffed: the same (very kind) person has to work over the counter and on the car park. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by CSABA - 24 January 2019
" I was prefer a diesel car for long distence so they change it for me... :) "
" The stuff are very friendly and helpfull "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by JAMES - 16 January 2019
" Another great rental. "
" Another great rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BRATISLAVA, SK - Reviewed by MARCELA - 06 January 2019
" Very good service. Upon arrival we found out that we have been upgraded to a bigger car. All paper work was smooth, pleasant staff. Quick service upon arrival and departure. "
" We were pleased to receive an upgrade to Skoda Combi, which suited us as we had loads of luggage, skiing equipment. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KOSICE, SK - Reviewed by DANIEL - 13 December 2018
" great "
" Very happy .Recomanded "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by KAROL - 07 December 2018
" Thank you very much "
" Thank you very much "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by JAN - 02 December 2018
" Overall very happy "
" Overall very happy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by JONATHAN - 21 November 2018
" Friendly and proffesional "
" Exellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by JAMES - 20 November 2018
" It's ok "
" The car was pretty old and not the model I rented. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 5
BRATISLAVA, SK - Reviewed by SONA - 20 November 2018
" The car was as described, good condition and clean "
" Comparing the desk staff experience in the past with other company, this time I wasn't given as much information, it was just assumed I knew where the car park is, how to get out and so on, had to ask questions rather than being offered information "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by ROBERT - 13 November 2018
" Friendly staff,good car,hastle free and will be hiring again in March 2019......Excellant!!!! company & price. "
" Friendly staff,good car'hastle free and will be hiring again in March 2019......excellant!!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by CLIFF - 29 October 2018
" Good experience "
" Good customer service at airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
KOSICE, SK - Reviewed by MARK - 27 October 2018
" Everything excellent "
" Everything very good staff polite and helpful. Very easy and fast service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by VLADIMIR - 22 October 2018
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BRATISLAVA, SK - Reviewed by PETER - 13 October 2018
" Great, efficient service in and out "
" It was one of the fastest pick up ever. Details were in system, they've just took my bank details with deposit, gave me the key and i was on my way within 3min "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by MILAN - 11 October 2018
" The car was very smelly inside, the windscreen I had to clean from inside, I did what I could, otherwise ,just a bit more time to clean the car, that next customer feel more comfortable, thanks to Budget company and staff at the airport Kosice, I will hire the car again, all the best to all of you, thanks M.S. "
" Service good as always "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
POPRAD, SK - Reviewed by RAYMOND - 09 October 2018
" A good road map of Slovakia would have been useful as part of the vehicle kit. "
" Vehicle was fine and comfortable. No presence at the office adjacent to terminal building on return. Key left in wall box next to office door. Refund of 10€ deposit on car park exit/entry card not made therefore. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by NORBERT - 26 September 2018
" Autoeurope will find you the best cars at the cheapest prices guaranteed,they are the best,keep up with this great job "
" As a returning costumer dont have to wait long as they know me,i know what documents i need,so its easy to pick the car up.Got an upgraded car for my original booking fee,really happy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by JAN - 22 September 2018
" GREAT SERVICE & STAFF "
" GREAT SERVICE & STAFF "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by JULIO - 18 September 2018
" The description of the vehicle should be more accurate and customer should not pay any extra for crossing the country border just because they rented through auto Europe "
" The external condition of the vehicle was very bad, lots of damages and also very dirty inside "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 1
BRATISLAVA, SK - Reviewed by BRIAN - 17 September 2018
" Overall I will continue to use Budget as I have for the last few years. "
" Windscreen had chip - should this not have been repaired before renting again? "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BRATISLAVA, SK - Reviewed by EDWARD - 13 September 2018
" Overall, recommended. "
" The price a bit high, instead a VW Golf I got Skoda Octavia Station, very big vehicle that I really didn't need. The vehicle itself is almost new, but consumed a large amount of gasoline (9L/100KM). The diesel would be more preferable. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by MUNIB - 12 September 2018
" I was very disappointed with the car choice. "
" Global was the only company who advertised Opel Astras when I was booking. Global had ZERO Opel cars available, only Skodas. This was very disappointing, as it's false advertisement. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
BRATISLAVA, SK - Reviewed by CHRIS - 10 September 2018
" Very easy and stress free "
" Excellent staff, very helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by JAMES - 10 September 2018
" Auto Europe is a very good company to hire cars through. I have hired cars from them at various destinations and always had good service from the companies they deal with. I would highly recommend booking hire cars through Auto Europe. "
" Budget at Bratislava airport provide an excellent service. The staff in the office are always helpful and the parking location for the cars is only a short walk away. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by NEIL - 08 September 2018
" No issues at all - definitely use Budget again "
" Lovely clean car, no issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by VIJAY - 07 September 2018
" Amazing service, great condition of vehicle, comfortable ride/drive. Would appreciate some literature or guide for basic functions of each car - ie: which lights switches, rear wipers and stereo functions. Would help to have these to hand instead of having to stop the car and look them up on Google. "
" Amazing service, great condition of vehicle, comfortable ride/drive. Would appreciate some literature or guide for basic functions of each car - ie: which lights switches, rear wipers and stereo functions. Would help to have these to hand instead of having to stop the car and look them up on Google. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BRATISLAVA, SK - Reviewed by BARBARA - 07 September 2018
" With autoeurope everything was ok "
" Them keep my deposit ! 800€ still not received my deposit !them said my deposit will be AutAutomated unlocked when return the car . But it's not! "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 8
BRATISLAVA, SK - Reviewed by ROBERT - 05 September 2018
" Glo Bal company provides a excellent service from pick up to dropp off. Thank you RT Arnold "
" Everything was provide a nice way but only one thing was annoying and there were "snow tyres", if police would stop me how can I defence myself? You lent me car in a unlawful conditions. Otherwise all was perfect! Thank you for your service and I will recommended Glo Bal company to my friends. Regards Robert T. Arnold "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BRATISLAVA, SK - Reviewed by IAN - 23 August 2018
" Easy to use & competitive prices. Very happy. "
" Quick and easy service with free upgrade. Perfect! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by GORDON - 23 August 2018
" Very happy with the staff when collecting the vehicle, Condition of the vehicle very good. My moan is I was on a early flight I was informed to park the car and put the key and paper work into letter box. When I arrived at the airport the car park was packed and due to this maneuvering was very difficult. I was not totally Happy were I leaved the vehicle and there was no one I could speak to. I just hoped that it was safe? "
" My paperwork stated Herts rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by KANWAR - 22 August 2018
" Excellent service from Firefly at Bratislava airport - good communiaction and excellent car provided. "
" Excellent service from Firefly at Bratislava airport - good communiaction and excellent car provided. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by SIMON - 21 August 2018
" When I was struggling in my dealings with Buchbinder there was no one who I could speak to from Auto Europe. I believe you should have someone available while the companies you are using are open for business. "
" I was really disappointed at the attitude of the counter staff. Although the car was booked for 9am my group and I were attending a wedding 3.5 hours away so wanted to get a good start. I therefore got to the airport at 7.50am and was delighted to see that the counter opened at 8am. However nobody came to open at 8am(unlike the other rental counters) so I called the mobile number and asked what time they would open. I was asked 'what time is your booking', I told him 9am but explained my situation, and was told 'I am in the car park and I'm very busy, I will be there at nine'. I again asked if I could at least get the paperwork sorted to I could take the car at nine and was told 'I'll be there at nine'. He then arrived at 9.05am with no comment on being late, and just about dealt with my car in between personal texts and walking to other rental counters with no explanation of what was happening. I finally managed to drive away at 9.30am which meant my group and I started the day with unnecessary stress. Can't fault the car at all, but having known the booking was for six people the parcel shelf was left in the car and in Ford S Max there is absolutely nowhere to put it when the rear seats are in use. Another complete unnecessary negative on an otherwise satisfactory rental. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by TOMAS - 19 August 2018
" the car was in very good condition "
" Very good company, nice and friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by SILVESTER - 14 August 2018
" Smooth and easy, will use again "
" Efficient and reliable "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by JOHN - 25 July 2018
" Excellant "
" Always excellant "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by JAN - 17 July 2018
" Easy Pick up N drop off, nice clean Car "
" Easy Pick up N drop off, nice clean Car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by CHRISTOPHER - 11 July 2018
" If the car had been clean and not in gear with the handbrake off the experience would have been better along with the counter staff if he had been more helpful "
" The counter staff was uninterested in the condition of the car, the car was left in gear with the handbrake off so when I started the car I almost hit my partner and the car was filthy "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 6
BRATISLAVA, SK - Reviewed by PETER - 10 July 2018
" All staff is very helpful but the quality of the car was poor and spoiled my holiday "
" All was good except of quality of a car. It is abut very poor car quality as there are even "smaller cars" but better quality "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 1
BRATISLAVA, SK - Reviewed by KANWAR - 07 July 2018
" EXCELLENT AS USUAL "
" EXCELLENT AS USUAL "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by GABRIEL - 28 June 2018
" All good I save time in money . thank you "
" I use Buchbinder three or four times per year and always services what they provide are very good . thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KOSICE, SK - Reviewed by ANTONIO - 27 June 2018
" Not happy at all with the service. "
" Budget charged me for the missing petrol from the vehicle but refused to provide evidence of how much petrol they in fact topped up to the full. I have evidence of how much petrol was missing (no more then 3 litres!) whilst they suggested that it was 10 litres (when speaking to them). Very customer unfriendly. Also suggested that I have scratched the car in front, which is not correct and I disputed that. Not happy about the petrol situation and although I have emailed them number of times they failed to respond. I will be disputing the transaction with my credit card provider. "
Value for Money: 3 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 7
BRATISLAVA, SK - Reviewed by ZOLTAN - 21 June 2018
" A very smooth experience!! "
" Fantastic! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BRATISLAVA, SK - Reviewed by CHRISTOPHER - 20 June 2018
" Generally good. I use budget often and feel as a customer loyalty should be rewarded. Ie upgrades etc "
" Car was great. Deposit is too excessive "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 9
BRATISLAVA, SK - Reviewed by CHARLES - 17 June 2018
" Alamo provided a good service, while Auto Europe provided a good booking system (and extra insurance) at a competitive price. Due to the reliable service I received, I have already recommended Auto Europe to a friend. (Please note, this review submitted on the basis that no details of my name are to be published on any review. Many thanks.) "
" Our car wasn't in perfect condition, but this wasn't a problem as all the car's minor scratches and dents had been properly recorded by the Alamo staff. At the pick up, the car was clean and ready on time, and the staff very pleasant and helpful. Drop off also was a simple and efficient process. (Please note, this review submitted on the basis that no details of my name are to be published on any review. Many thanks.) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BRATISLAVA, SK - Reviewed by CSABA - 02 July 2015
" Good service. "
" I was pleased with everything the only thing what I have to say,one member of staff was really arrogant and rude when I tuuk the car back. "
BRATISLAVA, SK - Reviewed by JASON - 30 June 2015
POPRAD, SK - Reviewed by MICHAEL - 29 June 2015
" The only operator that we would find that would provide a car at the times requested. Great Smooth Service. "
" We always try to use Budget whether travelling to Poland or Slovakia - which we do regularly. Fantastic price for a weeks rental, great service too. "
BRATISLAVA, SK - Reviewed by RENATA - 16 June 2015
BRATISLAVA, SK - Reviewed by ROBERT - 15 June 2015
" Have dealt with you for a number of years now, and have always had good service. Thank you. "
" They provide an excellent service. Some hire companies find non existent, or pre existing scratches on car after its return, and make a charge for such. Budget, at Bratislava Airport do not do this. I have always been pleased to deal with them, and will continue to do so. Please inform them of my satisfaction. Thank you, "
BRATISLAVA, SK - Reviewed by JOZEF - 08 June 2015
POPRAD, SK - Reviewed by DARMALINGUM - 29 May 2015
" I used Auto Europe twice. I usually use other company to rent car, I am not quite sure I would recommend using A E as the price of rented car come way off the price given. Some informations are wrong, such as using the car to travel in a different country in Europe. On the website terms and conditions it was clear that it's free to travel in some of the European countries that include Poland. I then received an e-mail stating there would be a fee. Secondly on the website there is no mention of dropping and picking the car fee, which is very confusing as I would booked from another company where I would not have to pay 80 for that. Auto Europe has too be a bit clearer with prices. "
" Warm welcome from Budget. Nice guys delivering the car, who were very helpful "
KOSICE, SK - Reviewed by MARCELA - 18 May 2015
" Excellent customer service, quick and relax rent car. Keep going. Cheers "
" Excellent customer service, quick and relax rent car. Keep going. Cheers Dakujem Vam za perfektne sluzby a doporucim vas mojim priatelom. Prajem all the best! :) "
BRATISLAVA, SK - Reviewed by DAVID - 13 May 2015
" All as expected. Good service. "
" All as expected. Good service. "
BRATISLAVA, SK - Reviewed by DAVID - 10 May 2015
" Always use auto europe and Budget rental in Bratislava, very good service, and staff on site very helpfull, would not use any of the other providers Auto eurpoe web site is easy to use and always choose Zero excess- first class service "
" Excellent service, cannot fault their staff on site "
KOSICE, SK - Reviewed by MARCIN - 09 May 2015
KOSICE, SK - Reviewed by JAMES - 02 May 2015
" Easy to use website and good value. "
" Budget office closed at 17:00 even though their website said 18:00. We arrived at 17:45 on schedule and the budget office was closed. Eventually someone arrived and then made me pay an extra 48 as a out of office time fee. "
BRATISLAVA, SK - Reviewed by PATRIK - 12 April 2015
" smooth and reliable service would recommend to all and will use again. thanks. "
" used few times before price&service&fleet best in country. they're charging for service after 10pm but after all still cheaper to compare to others. "
BRATISLAVA, SK - Reviewed by RICHARD - 10 March 2015
" Excellent, always a great price. "
" Excellent service as with anytime I've used them. "
BRATISLAVA, SK - Reviewed by GARETH - 02 February 2015
" rental experience was fine; no problems, no complaints "
" rental experience was very good; friendly man at the counter, easy rental, no problems or complaints "
KOSICE, SK - Reviewed by EMILIA - 14 January 2015
" I am very satisfied with the Auto Europe car rental as I get what I expected. Good value for money. "
" I am very satisfied with the Budget car hire. Car was in excellent condition, clean, good to drive and reliable. Also the guys at the desk were nice and helpful. No issues. "
BRATISLAVA, SK - Reviewed by ANNE-KAREEN - 24 December 2014
" Love it, nearly all my rentals I ever made are made from your website. Really happy so far with the service. "
" The overall service in Bratislava was ok, there was only a confusion about the difference between what a mini and an economic car is. Once I was told it is the engine size, now I was told is the amount of doors the car has. I am still not quite sure what is now correct, and the country car fleet guide is not explaining the difference clearly. I would be happy to be able to choose from the engine size as well. "
BRATISLAVA, SK - Reviewed by ANTHONY - 11 December 2014
" Been using Auto Europe for 5 years in Slovakia and have had first class service no problems or complaints More than happy and will continue to do so "
" Same comments as above about Auto Europe Always going the extra to help if you need extra days rental "
BRATISLAVA, SK - Reviewed by ALENA - 07 December 2014
" Happy with everything. "
" Very professional and good service. "
BRATISLAVA, SK - Reviewed by DAVID - 12 November 2014
" Very efficient service that we have come to expect "
" Excellent service as always "
KOSICE, SK - Reviewed by MARCELA - 11 November 2014
" well done, keep going "
" well done, keep going "
BRATISLAVA, SK - Reviewed by ROBERT - 03 November 2014
" Efficient easy to use service. Will definitely use again. "
" Efficient and friendly. Will definitely use again. It would be nice if the rental car park could be closer to the terminal. "
KOSICE, SK - Reviewed by MARIA - 01 November 2014
" I would recommend Budged / Auto Europe. Good service and price. "
" I used Budgets car few times and always happy with service. "
BRATISLAVA, SK - Reviewed by DAVID - 21 October 2014
" quick, efficient, friendly and good value "
" good car and very efficient service - was even waiting in the car park when I arrived close to flight time in order to avoid delay "
BRATISLAVA, SK - Reviewed by TOMAS - 19 October 2014
" Ease of use, customer service and price that's so hard to beat! "
" Great car, quick service both collecting and returning. Would use again! "
BRATISLAVA, SK - Reviewed by IAN - 18 October 2014
" I picked up car had my break and dropped the car back. Been before hired before still happy tganks "
" As above "
BRATISLAVA, SK - Reviewed by BULCSU - 02 October 2014
" Excellent service "
" Very helpful and polite staff. "
BRATISLAVA, SK - Reviewed by WILLIAM - 29 July 2014
" Good car, good price "
" Good company , no problems "
BRATISLAVA, SK - Reviewed by RUSSEL - 26 June 2014
" Quality car(Citroen C4 )with only 3000 Km,s on the clock.We travelled over to Austria so we had to pay extra for the green card but that was was made clear when we booked plus a small charge of 8 euro to use the Austrian roads, so no nasty surprises.We always take our own Garmin satnav but this car came with navigation which was another plus at no extra cost. "
" Return procedure not that clear . No one to greet us in the car park so we had to walk into the airport reception .Then we had to return to the car park and wait ,fortunately ,only a few minutes ,so it was no big deal and we had plenty of time to spare.All in all we were very pleased. "
KOSICE, SK - Reviewed by MICHAEL - 05 April 2014
" Good overall but had to wait 30 minutes to get my car when I arrived at the airport as nobidy was in the office and had to ask the guy from the other car hire company to call them same problem when I was returning the car "
BRATISLAVA, SK - Reviewed by ALEXANDER - 31 March 2014
" A very user friendly website with affordable prices. The customer service advisers have always been excellent. Highly reccomended "
" A very good team who are always very helpful and go out of their way to make the rental experience as smooth as possible. Highly reccomended "
KOSICE, SK - Reviewed by KHAWAJA TANVIR UL ISLAM - 12 February 2014
" very good service received from Budget "
" Punctual about time and very curteious "
BRATISLAVA, SK - Reviewed by PETER - 03 February 2014
" Vehicle as required. "
" Perfect customer service "
KOSICE, SK - Reviewed by GARY - 22 January 2014
" I have never had a problem with auto europe, I have used them before & they are usually competitive on price & the cars are as specified & sometimes upgraded "
" We hired 3 cars & arrived a the budget office at approx 5.45pm & were told that we all had to pay an additional 48euro each (as it was out of hours- where as our receipt said the office closed at 6) In the end we had to pay an additional 20euro each. Had I been on my own & not been for the fact that there were 3 car loads of us plus one other family I would have been scammed for the full 48euro! "
BRATISLAVA, SK - Reviewed by MARK - 18 December 2013
" Easy, simple to book, good rates. "
" Fastest pickup of a rental car ever, no up selling, just checked the details, signed and away I went. Really great service. "
BRATISLAVA, SK - Reviewed by JOHN - 24 October 2013
" always good but lately have not received confirmation emails. "
" Very satisfied. Am regular hirer, over number of years and helpful staff and good service. "
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