THRIFTY GREECE Car Rental Reviews

ATHENS, GR - Reviewed by ANTHONY - 21 September 2025

" I have used Auto Europe for a number of years now and always found it easy to book and easy to amend the booking if needed. "

" All very efficient. We accepted an upgrade at a modest cost which more or less paid for itself as it was bi-fuel and ran on LPG. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by MARK - 19 September 2025

" Hasle free process Fast process "

" Fast car return process "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by GILES - 16 September 2025

" As always fantastic thank you "

" Very quick efficient on pick up and drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by ROBERT - 15 September 2025

" Efficient and to the point. One small gripe, you said an international driving licence was required; in fact, this is not needed in Greece if you have a UK licence. "

" 1 smallish problem, the pressure of both rear tyres was too low. They had not been checked prior to rent. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

ZAKYNTHOS, GR - Reviewed by SIMON - 13 September 2025

" everthing was great, just quiet of lot of dents/ scratches to car "

" everthing was great "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LESVOS, GR - Reviewed by DIMITRIOS - 06 September 2025

" all went well "

" very nice and polite staff "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by IOANNIS - 03 September 2025

" Easy to book / smooth process. Good value for money. "

" Good value for money. Good customer service. Condition of vehicle / miles rather lower than usual Thrifty's standards. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by IONUT ADRIAN - 02 September 2025

" Company easy to deal with, new cars, quick pick-up and drop-off process. "

" Good company. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by KAREN - 02 September 2025

" Booked for many years with Auto Europe as travel multiple times of the year to Heraklion Crete. "

" Very professional at desk and when pick up the car in the parking lot, very helpful and informative. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by LARRY - 29 August 2025

" Easy to book "

" The car was fine but our experience of the Hertz/Thrifty staff was poor. On pick up, they were too quick and missed some tiny scrapes on the plastic under the front bumper. We were blamed at drop off and they wanted to charge us 200 Euris. We argued until they gave in and agreed to cancel the charge "

Value for Money: 8
Efficiency of Counter Staff: 2
Expediency of Drop-off: 1
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by KATIA - 26 August 2025

" Great as always "

" Although all great, car had a problem with tyre pressure and I needed to kept checking the tyres every 2 days. Not great to be honest. The pressure icon was on when I received the car, so it should have been checked beforehand. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

KEFALONIA, GR - Reviewed by NICOLA - 23 August 2025

" We had paid in full for our car only to be told it had been given to someone else which then cost us another €70 or we could wait and loose 3 hours of our holiday. I have never experienced something like this before and have travelled to Kefalonia many times. "

" When we arrived at the airport our car had been given away! We were on the first flight of the day from Gatwick! We were told we had 2 choices, pay an extra €70 for a bigger car or wait 3 hours for a car to be returned. We were told that Auto Europe would not pay Thrifty if we didn't turn up. We were told we should have contacted them, WE WERE ON A PLANE! "

Value for Money: 4
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by ELTION - 22 August 2025

" Very happy with this company "

" Very happy with this company "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by MANDY - 20 August 2025

" Quick efficient service. "

" Great location to collect the car from in Corfu airport the walk to pick up the car is a short walk over to the taxi rank just behind we found a lovely chap that showed us to our car every thing was good .On dropping the car off was simple a lovely lady was there to great us and all in all Iit took about 5 minutes to sort everything thing out! Great service a little over priced for one week it was £400 but I suppose it was August. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by KARL - 17 August 2025

" AutoEurope we're fine, thrifty I would think twice about using again at this location. Your website is also incorrect, it stated we needed to use a shuttle but the Hertz desk is at the airport. "

" Counter staff weren't friendly, more interested in talking to each other than interacting with me. Car was in OK condition but had to point out more damage than they put on the form. "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 5

CORFU, GR - Reviewed by DIOGO - 13 August 2025

" Unfair that Thrifty made me pay for the "biological cleaning" "

" Scammers, dishonest, made me pay a "biological cleaning" on return because there was a bit of sand on the mats. 64€ it was. Horrible experience. The whole of Corfu is full of scammers, probably the worst island in the whole of Greece. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

KEFALONIA, GR - Reviewed by NATHAN - 13 August 2025

" N/a "

" Warped discs in the car it should not have gone out in this condition on an island like Kefalonia "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

NAXOS, GR - Reviewed by ADAM - 12 August 2025

" Overall good experience. Easy pick up and drop off location. "

" Overall good experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by LORRAINE - 11 August 2025

" the car lacked power to get up all the hills but apart from that it was ok "

" quick and easy "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by GLYNN - 10 August 2025

" Got a good deal through Auto Europe. When I phoned them with a query the call was answered quickly and dealt with very competently. Wouldn't hesitate to use them again. "

" Pick up and drop off were very quick and efficient. I have no complaints "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by ALAN - 07 August 2025

" I've used Auto Europe for as long as I can remember, usually even cheaper than my Avis preffered or Sixt Plus membership, great insurance options and excellent customer service over the phone. I've recommended Auto Europe to many friends over the years and although the experience with Thrifty was beyond awful I will still continue to use and recommend Auto Europe, I just need to pick a better hire car company in future! "

" Arrvied at the desk, spoke to a chap called Nicholas, he was clearly finishing and I was slowing him down. Told me my car wasn't ready and tried to upsell me, I said I didn't want an upsell so told me to go and wait and they'd call me when it was ready at 7pm (it was about 6.30 at this stage). I questioned how they could only have one car in this class in a holiday destination airport and said I'd take anything else but I wasn't prepared to be hoodwinked to pay more. He was very patronising telling me I had booked for 7pm and it is high season, I pointed out to him that what is the point in putting my flight details in to the booking then and I'd put 7pm down in order to give a buffer in case of flight delays. At this point I just said I'd wait, he couldn't get out of the quickly enough. After 10 mins I went back to the desk and spoke to a lovely lady (who's name I'm afraid I forgot) and she said the car would be ready shortly, did the paperwork, was very helpful and I went to the pick up car park. I waited until about 7.20-7.25 for this "clean" car, which I kept being told would be "2 mins." The car arrived-not the Seat Leon as promised by Nicholas but a very scratched and not very clean Hyundai, it was so scratched even the handover guy agreed to write on the paperwork that the car had scratches on every panel-I didn't want to get caught out on return. The car, well it was awful, in poor mechanical condition and just not what I would expect from a global rental car company at £370 for the week. What was really interesting is that the lot was full of clean, newer cars but nope I had to wait for this fairly rubbish Hyundai all because I wouldn't be upsold by Nicholas. I can honestly say this was one of the worst car hire experiences I've had apart from the lady who dealt with me at the desk after Nicholas. The only reason I went back over to her was I knew that 3 flights had just landed and I figured if it was going to get busy I'd be there for another hour, hence giving in and offering to pay more money for the upgrade. A truly rubbish experience and a bad start to the holiday. "

Value for Money: 7
Efficiency of Counter Staff: 4
Expediency of Drop-off: 9
Condition of the Vehicle: 3

CORFU, GR - Reviewed by ALAN - 07 August 2025

" I've used Auto Europe for as long as I can remember, usually even cheaper than my Avis preffered or Sixt Plus membership, great insurance options and excellent customer service over the phone. I've recommended Auto Europe to many friends over the years and although the experience with Thrifty was beyond awful I will still continue to use and recommend Auto Europe, I just need to pick a better hire car company in future! "

" Arrvied at the desk, spoke to a chap called Nicholas, he was clearly finishing and I was slowing him down. Told me my car wasn't ready and tried to upsell me, I said I didn't want an upsell so told me to go and wait and they'd call me when it was ready at 7pm (it was about 6.30 at this stage). I questioned how they could only have one car in this class in a holiday destination airport and said I'd take anything else but I wasn't prepared to be hoodwinked to pay more. He was very patronising telling me I had booked for 7pm and it is high season, I pointed out to him that what is the point in putting my flight details in to the booking then and I'd put 7pm down in order to give a buffer in case of flight delays. At this point I just said I'd wait, he couldn't get out of the quickly enough. After 10 mins I went back to the desk and spoke to a lovely lady (who's name I'm afraid I forgot) and she said the car would be ready shortly, did the paperwork, was very helpful and I went to the pick up car park. I waited until about 7.20-7.25 for this "clean" car, which I kept being told would be "2 mins." The car arrived-not the Seat Leon as promised by Nicholas but a very scratched and not very clean Hyundai, it was so scratched even the handover guy agreed to write on the paperwork that the car had scratches on every panel-I didn't want to get caught out on return. The car, well it was awful, in poor mechanical condition and just not what I would expect from a global rental car company at £370 for the week. What was really interesting is that the lot was full of clean, newer cars but nope I had to wait for this fairly rubbish Hyundai all because I wouldn't be upsold by Nicholas. I can honestly say this was one of the worst car hire experiences I've had apart from the lady who dealt with me at the desk after Nicholas. The only reason I went back over to her was I knew that 3 flights had just landed and I figured if it was going to get busy I'd be there for another hour, hence giving in and offering to pay more money for the upgrade. A truly rubbish experience and a bad start to the holiday. "

Value for Money: 7
Efficiency of Counter Staff: 4
Expediency of Drop-off: 9
Condition of the Vehicle: 3

ATHENS, GR - Reviewed by GUY - 06 August 2025

" Very very good experience. Thank you "

" Every time I hire from your company, the staff is amazing and the service very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by AARON - 06 August 2025

" Good. "

" We hired a child seat and they offered to fit it for us. Three members of staff tried before giving up and saying they were sorry but couldn't do it and we'd have to sort it ourselves. This was a bit disappointing, having been up since 1am and stepping off a plane with three young children, into 40 degree heat! Eventually another passing member of staff saw we were struggling and managed to do it himself. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by CHRISTOS - 04 August 2025

" Very positive "

" Very positive "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by JAMIE - 04 August 2025

" I had to pay for a full tank of fuel €105, they said don't bring it back full we just measure what's left and refund it. There was just below half a tank left and they gave me €5 back. I was expecting €40ish "

" I had to pay for a full tank of fuel €105, they said don't bring it back full we just measure what's left and refund it. There was just below half a tank left and they gave me €5 back. I was expecting €40ish "

Value for Money: 5
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

KEFALONIA, GR - Reviewed by STEPHEN - 29 July 2025

" Checking in and out was seamless. "

" The counter staff at Kefalonia airport were brilliant. Efficient, friendly and not pushy at all with the various extras that can come with car hire. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CORFU, GR - Reviewed by TERENCE - 24 July 2025

" Very upset by the charge for a puncture which I had no control over. "

" I had a puncture and used the repair kit to fix it. When I returned the vehicle I was charged 230 euros because I had used it. "

Value for Money: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 4
Condition of the Vehicle: 8

KEFALONIA, GR - Reviewed by ROSANNA - 21 July 2025

" Auto Europe is good, but should take on consideration feedback from customers and make sure some companies don't rip off clients "

" I had been given a very small car for £328paid, they wanted 80 euros to get something better? I don't mind small engine, but that car was not worth what I had paid. I was charged for full tank and on return I had lost £6 when refunded, because of exchange rate. I knew this was going to happen, big they still charged me, even so I asked the member of staff not to do it. It is a rip off, and this happened to me either way Thrifty before "

Value for Money: 1
Efficiency of Counter Staff: 4
Expediency of Drop-off: 8
Condition of the Vehicle: 4

CORFU, GR - Reviewed by MICHAEL - 20 July 2025

" Everything was actually very good. The only problem was with the instructions regarding which desk to approach during the pick up. It was not clear that we should have approached Thrifty's desk and we were looking for Auto Europe's for quite some time. Also, we purchased insurance through Auto Europe just to understand that it's less practical vs. purchasing it through the lease company - in case of an incident (which we didn't have). "

" Everything was actually very good. The only problem was with the instructions regarding which desk to approach during the pick up. It was not clear that we should have approached Thrifty's desk and we were looking for the right place for quite some time. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by MICHAEL AUBREY - 20 July 2025

" Very happy with the service "

" Hassle free experience. Well organised. Position of booking office could be better placed away from arrivals. Too many people in one place. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by MELVYN - 13 July 2025

" Good selection of vehicles and providers, clearly marking on airport and off airport. Flexibility is excellent and if the same car rental reduces it's good to get a refund of the difference! "

" Best experience of hiring a car in Europe. Efficient collection process in the terminal then walked to the car park and guy very helpful to explain the car and loaded our cases for us. He suggested videoing in case of any issues when we drop off. Equally efficient return process. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PANAGIOTIS - 13 July 2025

" excellent experience "

" very professional and excellent car "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by MICHAEL - 02 July 2025

" Good but not great , Hertz not Thrifty "

" The Hertz car had low tyre pressures causing warning on dashboard, and the screen wash reservoir was empty . "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 2

HERAKLION, GR - Reviewed by MARY - 01 July 2025

" Efficient, smooth process. Thank you "

" Lovely staff, "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

HERAKLION, GR - Reviewed by SALLY - 25 June 2025

" Overall a positive experience.... "

" Very efficient service for collection and drop off. Was given a car with 2 doors when I had booked one with 4 doors but we managed. "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 6

KEFALONIA, GR - Reviewed by CHRISTOPHER R - 24 June 2025

" As above "

" Nice car nice people easy experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by MARK - 23 June 2025

" Please refer to comments above - particlarly regarding vehicle supplied agains price, representing poor value in this particular rental experience. "

" Generally the experience with Thrifty was excellent - including the smooth and straightforward collection and car return processes. The only significant negative related to the vehicle supplied - a Kia Stonic which proved woefully underpowered to deal with the often hilly terrain in Kefalonia. The weakness, particularly at low revs, necessitated constant changing down into 1st gear to progress up even moderate inclines, and was a source of great exasperation throughout our holiday. Although I raised concerns about the vehicle at the time of collection, the only alternative that could be offered was a much larger car which was equally unsuitable for our needs. As I had paid a comparatively high booking fee with Thrifty in the hope that the vehicle supplied would be a Seat Ibiza - as shown on the Auto Europe site - or if not something very similar this is extremely disappointing and rather spoilt the whole experience. An underpowered Kia Stonic is NOT a similar car in that class. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by STEPHEN - 22 June 2025

" Nice car, reasonably quick pick up, would use again "

" Nobody was available to check the car with me before leaving the collection areas "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

RHODES, GR - Reviewed by PHILIP - 20 June 2025

" Overall the experience was excellent "

" First the counter person was not very helpful, we booked pickup for 22:30 but the flight was delayed so when we finally arrived at the counter my watch said 23:58 the counter person said it was after midnight and there policy was after midnight you have to pay a out of hours payment of 50€ plus tax which totaled 62€. Apart from this there service and condition of the car was excellent, paid for a full tank of fuel and when I drop it off at the end of the rental there was about half a tank of fuel which they credited back to my card ,great service. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by PAUL - 17 June 2025

" Easy pick and drop off "

" Very smooth "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by NICHOLAS - 14 June 2025

" Excellent service "

" All went smoothly. Great value for money "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by GREGORY - 12 June 2025

" Generally happy as shown by repeated business "

" Was expecting a FULL to FULL fuel tank position, but the car came with a half full tank making it hard to leave with a matching level of fuel (tendancy to overfill rather than underfill) "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ROBERT - 05 June 2025

" Easy to book on line. Reasonable waiver insurance "

" A good company to deal with "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

RHODES, GR - Reviewed by BRUCE - 03 June 2025

" Autoeurope is fine but not happy with Thrifty for the extra charge for petrol. "

" I thought we had booked full to full petrol. When we picked up car we were told we had to pay for a full tank and didn't need to return the car full. So this was quite a lot of money and we didn't use up half of the tank. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

CHIOS, GR - Reviewed by JOHN - 31 May 2025

" Very good "

" Very good "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ROBERT - 28 May 2025

" As above "

" Very good at airport, value for money. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KEITH - 25 May 2025

" All good "

" No issues at all . Staff very friendly especially on drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KOS, GR - Reviewed by ERIC - 24 May 2025

" Auto Europe should have confirmed this new address and we could have then decided to stay with our contract or cancel. As it was less than 24 hours we could not cancel. "

" We booked because the car hire office was next door to our hotel in Kos. Unfortunately the office had moved elsewhere, some two miles away. They wanted 20 euros plus tax to deliver the car to our hotel! We were not informed by the company of the new address, we still had our confirmation address as next to our hotel. Very frustrating. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by MARIO - 21 May 2025

" 100% happy "

" We were given a nearly brand new car and it absolutely perfect for our needs. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by STELIOS - 20 May 2025

" First class experience. I have no complaint at all. I have been a client of Auto Euro, Thrifty and Hertz a few years now and I have always been very satisfied "

" Everything was very pleasant including the car but especially the people that handed the car to me and especially the people who received the car when I returned it. Well done Auto Euro and Thrifty! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by CYNTHIA - 13 May 2025

" Excellent value for money and easy to book what we wanted. "

" Very pleased with my car hire experience - value for money, quick and efficient collection and return and the car was excellent for the local roads. The second year running that we have booked with Thrifty. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by CONSTANTINOS - 03 May 2025

" Very pleased with the car, friendly staff and overall experience "

" Very pleased with the car and overall experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by IOANNIS - 26 April 2025

" Smooth and convenient booking process. Good value for money. "

" Good value for money - unexpectedly unpleasant experience by the staff at the counter. "

Value for Money: 9
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 9

HERAKLION, GR - Reviewed by DONALD - 18 April 2025

" All straight forward and good prices "

" All very straightforward. Exra driver charges were a bit high but otherwise a good experience. Pickup and dropoff very close to terminal and clean, newish cars "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

HERAKLION, GR - Reviewed by GRZEGORZ - 16 April 2025

" . "

" Swift and professional. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by STAVROULA - 30 March 2025

" All good "

" All good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by VERNON - 11 March 2025

" Rental with out headaches "

" New car, great condition and pleasant staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by NIGEL - 09 March 2025

" Good "

" Car misfired. The Kenton was intermittent. Also has an intermittent/faulty right indicator. "

Value for Money: 3
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 2

ATHENS, GR - Reviewed by RIAD - 11 January 2025

" הרכב היה קצת מיושן, והמגבות של סילוק המים מעל השמשה הקדמית היו ישנות ולא עבדו כמו שצרי "

" הרכב היה קצת מיושן, והמגבות של סילוק המים מעל השמשה הקדמית היו ישנות ולא עבדו כמו שצריך "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by IOANNIS - 03 December 2024

" Very positive overall experience - good value for money and smooth process. Strongly recommended. "

" Friendly staff. Overall process smooth and straightforward. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by STELIOS - 09 November 2024

" Al went very well. Thank you everybody "

" Very good experience indeed! But, my god, so many companies involved it's confusing and even risky! Names of companies: autoeurope, autohellas, hertz and thrifty!!!! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SAMOS, GR - Reviewed by VICTORIA - 05 November 2024

" Very happy. Will definitely use Thrifty Samos again. "

" Really friendl helpful manager and staff. Nice clean and well maintained car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by KEVIN - 01 November 2024

" Very easy experience from start to finish "

" No problems very efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by JONATHAN - 29 October 2024

" No complaints. A clear presentation online of the deals available & good after-sale communication. "

" Counter staff were very efficient & the staff that managed the handover of the vehicle were friendly & chatty. The vehicle itself was very disappointing. On day two of the hire we noticed the smell of fuel in the vehicle. It became more noticeable as the week progressed. The rear passenger side tyre lost pressure & flagged a warning on the display so we took it to the garage to sort it out. The car was just generally quite tired – cigarette burns on driver's seat, a few rattles, 'baby on board' sticker with full imprint residue visible on rear window. Not a big thing but a lack of general vehicle care. "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 4

KALAMATA, GR - Reviewed by ELIZABETH - 27 October 2024

" The online experience was straightforward and I received an email explaining what I needed to bring to collect the car. There was some initial confusion because an online message mentioned the need for an international driving license but this wasn't necessary and was clarified in the email. "

" Pleasant, helpful and efficient staff. The car was clean and the tank was full. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZAKYNTHOS, GR - Reviewed by MATTHEW - 22 October 2024

" hh "

" hh "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MYTILINI, GR - Reviewed by EBERHARD - 21 October 2024

" . "

" Very smooth process - even had somebody waiting outside the terminal on our return. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by KEVIN - 20 October 2024

" Very pleased with Autoeurope - I actually booked 4 cars from you on this holiday to Cyprus, Athens & Rhodes. "

" The chap who showed us the car in the car park was very friendly which was nice "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CORFU, GR - Reviewed by STEPHEN - 16 October 2024

" The vehicle had an engine warning light repeatedly appearing and then disappearing. The speed at which roadside assistance came out was impressive and Mario was very polite and helpful. "

" The vehicle had an engine warning light repeatedly appearing and then disappearing. The speed at which roadside assistance came out was impressive and Mario was very polite and helpful. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by MEHREEN - 04 October 2024

" Overall it was ok "

" The car was ok if a little tinny. They charged us a day too much for extra driver. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 6

PREVEZA, GR - Reviewed by ALAN - 02 October 2024

" Friendly and efficient "

" Friendly and efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

HERAKLION, GR - Reviewed by DAVID - 24 September 2024

" I always get the best deals with AutoEurope and recommend you guys to everyone "

" Excellent, good value for money and quick efficient service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NAXOS, GR - Reviewed by GRAHAM - 23 September 2024

" Favoured website for booking car hire. "

" Good car, good service, "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by MICHAEL - 23 September 2024

" Great car, pity we were back to the bad old days of being told that the insurance, on the contract as fully included, was not fully included after all and we'd have to pay more. "

" The car was great, no issues. However a major reason for booking was that you advertised this (and it's on our voucher) was that it included "Full Damage & Theft Protection includes refundable excess and even covers damage to Glass, Wheels, Roof and Underbody." When we got to the counter the female member of staff was absolutely insistent that it did not include glass or wheels. She stated that it was because you were just an agent and they had different conditions to you. She wanted more money, which we noted was handwritten on a small slip of paper, not an official document. I declined this as I have an annual insurance anyway. Who was right? We genuinely felt that this might be a private scam, and in any event, you made a contract with us under UK law "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ANTHONY - 22 September 2024

" Process is straightforward - have used Auto Europe for a number of years now. "

" Prompt efficient service both at pick-up and drop-off. Unusually, we were actually given the make/model booked. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by ANDREW - 20 September 2024

" Would recommend Thrifty to anybody wanting to hire a car "

" Very helpful staff Arrived 2hours late due to delay at Gatwick The office was still open after midnight very impressed "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by PETER - 19 September 2024

" Xx "

" Great car hire experience - helpful staff too - recommend "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHIOS, GR - Reviewed by JAMES - 18 September 2024

" Everything absolutely fine except in spite of UK Government website saying that no International Driving Permit was necessary in Greece, when I questioned one of your staff as to why it stated on your website that it was required, she said that it was a requirement by the Carhire company. So I spent £5.50 plus about an hour of my time finding a place to buy one and as I suspected nobody ever asked me for it. "

" No problem at pick up. I told them that I would be dropping the car back at around 7.10 as my flight left at 8.00. They said they opened at 7.00. Nobody had turned up by 7.20 so I had to leave key in drop-off box. Not really a problem but would have preferred to have handed it over in person. "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 6
Condition of the Vehicle: 7

ZANTE, GR - Reviewed by TERRY - 11 September 2024

" All good "

" All good apart from no water in windscreen bottle. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

RHODES, GR - Reviewed by THOMAS - 09 September 2024

" Everything was fine with the exception of getting charged an extra 60 euro on arrival for "out of hours" collection. I wasn't made aware of this either by Thrifty or AutoEurope. This should have been clearly communicated if collection at 23:00 was an issue. "

" Everything was fine with the exception of getting charged an extra 60 euro on arrival for "out of hours" collection. I wasn't made aware of this either by Thrifty or AutoEurope. This should have been clearly communicated if collection at 23:00 was an issue. "

Value for Money: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 8
Condition of the Vehicle: 8

KOS, GR - Reviewed by MARK - 02 September 2024

" The voucher states that the out of hours fee was €28.52 but i was charged €58.50 "

" generally good but unhappy at being charged late arrive fee at 00:05, 5 minutes late "

Value for Money: 8
Efficiency of Counter Staff: 6
Expediency of Drop-off: 9
Condition of the Vehicle: 8

KEFALONIA, GR - Reviewed by MARIO - 31 August 2024

" Positive experience "

" Easy pick up and return Deposit released in two days "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

SANTORINI, GR - Reviewed by DOUGLAS - 31 August 2024

" All good, no issues "

" Great service, very quick collection "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by OLIVER - 28 August 2024

" car was a little small for us, we were offererd a slightly bigger one but had allot of miles and a few dents "

" all good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

LESVOS, GR - Reviewed by CHRISOSTOMOS - 26 August 2024

" Positive and as expected. "

" Great and efficient service. Vehicle was in good shape, but could have been cleaner. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

CORFU, GR - Reviewed by ZOLTAN - 24 August 2024

" As above "

" Air con on the car didn't work properly, only max level worked making the car very noisy. In general the car was also very basic in terms of features for the price paid. No reverse sensor, camera. Etc. Was not good value for money "

Value for Money: 4
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 3

ATHENS, GR - Reviewed by IOANNIS - 24 August 2024

" Good value for money. "

" Friendly and polite staff. Overall smooth process. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by GALIN - 23 August 2024

" The location of Thrifty at the airport could have been better demarcated. I spent 30 minutes looking for them before finally finding them in the other terminal. "

" I was given the vehicle with half a tank of fuel. It was supposed to be full-to-full. "

Value for Money: 4
Efficiency of Counter Staff: 5
Expediency of Drop-off: 7
Condition of the Vehicle: 4

KEFALONIA, GR - Reviewed by NATHAN - 21 August 2024

" Feel you should simply not offer 1l cars on an island like kefalonia - almost unsafe on some hills but not good value to pay ontop of £450 to upgrade. "

" Used this service twice and been very good both times. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by BEVIN - 20 August 2024

" Be great to put a sign at the old hertz office that it is closed and to return the car to the car park next to the airport. "

" Great service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by SIMON - 14 August 2024

" Good prices "

" Slight delay in collecting the car, everything else went well. In particular the drop off was smooth and efficient "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by KEITH - 01 August 2024

" Good "

" It was goo "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

HERAKLION, GR - Reviewed by GORDON - 23 July 2024

" Stress free "

" No pick queue and speedy service. Newish car that met my needs "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by IAN - 22 July 2024

" I have been a customer of AutoEurope for over a decade and have always found the service to be exceptional. "

" Thrifty 1/ Tried to convince us we didn't have full insurance, even though we purchased it from AutoEurope as we normally do. 2/ If we got their insurance we would be fully covered... otherwise we need to put an excess of 850euro on a credit card 3/ We offered a credit card in my partners name because my card was declined at the desk. 4/ They said we would have to add my partner as a driver, to use her credit card. We said OK. At a cost of 62 euro 5/ Then because it had taken so long it went over midnight which meant a late penalty of 62-72e, even though we started the process before midnight. 6/ We were then told my original booking is invalid and we would have no insurance cover and would need to buy full insurance. We are on a budget and could not do afford to do this.. 7/ It has meant we left with no car, and had to book a taxi to our hotel at a cost of 100euro. 8/ I asked for some writtern proof that we hadn't taken the car and got no more than shrug from the girl on the desk. I talked with one of AutoEuropes representatives the following day (12th July) and was instructed to call after the 18th when the rental finished. I did this and and they are awaiting a reply from Thrifty. This is the first and last time I would book Thrifty/Hertz. 0 out of 10 for Thrifty's customer service "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

KEFALONIA, GR - Reviewed by MICHAEL - 20 July 2024

" Good response from helpline when had a few questions pre trip "

" Pretty good but didn't like the payment for full tank of fuel at 105 euros but no problem with full refund upon return "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

AKTION, GR - Reviewed by JONATHAN - 13 July 2024

" Always take a detailed video of the car at pick up. We are finding more and more that companies are looking for scratches on paint work. "

" Video the car at pick up as we were questioned over a scratch. Luckily we had a video to prove the scratch was there on pick up. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 7

KALAMATA, GR - Reviewed by PHILIP - 10 July 2024

" Auto Europe is my default website for car rental and simple to use, good range of vehicles and reasonably priced full insurance cover. "

" Quite a high mileage vehicle with an assortment of scratches and chips but tidy inside, reliable and ideal for our touring needs. Enthusiastic staff, usual "you've only got the basic insurance" discussion so handy to carry copy of Autoeurope comprehensive insurance voucher. Vehicle return was very efficient with a quick check of the car, mileage and fuel, the security deposit refunded/voided immediately. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 7

ATHENS, GR - Reviewed by ROGER - 10 July 2024

" See above "

" Our plane was delayed in the UK meaning we were arriving after midnight. Having been told we would have to pay one price on the phone for this in Athens at the counter they wanted to charge us more! We were in fact not that much after midnight and it was not in our control. Disappointed with this. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by MARTIN - 14 June 2024

" Sue (regional manager) & Carole were exceptionally friendly, helpful & efficient "

" Sue (regional manager) & Carole were exceptionally friendly, helpful & efficient "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by GARY - 14 June 2024

" Would use again. "

" No queue to pick up car. Just 12000km on clock. Friendly staff. Pick up location is right next to the terminal building. Very busy when dropping off car but efficient staff. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

KEFALONIA, GR - Reviewed by MICHAEL - 06 June 2024

" Very helpful. Will continue to use them when possible "

" Very pleased. Probably harsh to criticise the condition as it was a Thrifty car not Hertz. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

MYTILINI, GR - Reviewed by MARTYN - 29 May 2024

" Good "

" Good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

FIRA, GR - Reviewed by ANN-MARIE - 28 May 2024

" Damage waiver is not good! In future I will take out damage waiver with the hire company directly. Slight damage to a wing mirror. Paid for the damage on return of the car. I then filled out all the forms and provided all the necessary information that was requested. I did not receive any confirmation so I therefore followed up with another email and still no reply. I have now phoned them and my emails are there but nobody responded. I am now being told it can take 8 weeks!! The whole point of damage waiver protection is to have piece of mind that there will be no extra payments! So now I'm out of pocket in a cost of living crisis! "

" Easy and straightforward. Counter staff were lovely "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by DIMITRIOS - 26 April 2024

" good expperience "

" very goog staf very polite "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by IOANNIS - 09 April 2024

" Smooth and straightforward procedure. Good value for money. Strongly recommended. "

" Excellent experience. The staff was polite and helpful. Excellent condition of the car. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by KATIA - 01 March 2024

" Best people to use for car hire "

" Quick easy procedure . Lovely car to drive. Economical "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHRISTOS - 10 January 2024

" I have already rented from Thrifty several times. "

" Very efficient service. Their system remembered me as a repeat customer, so I did not need to re-enter my details. Returning the car took a minute! Thanks! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SANTORINI, GR - Reviewed by MALCOLM - 24 October 2023

" See above, Thrifty were very good. "

" Very well located at the airport but it would be useful if the Thrifty name was placed by the Hertz sign. As it happened I asked the chap on the Hertz desk if he knew where Thrifty were to be informed it was there. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHIOS, GR - Reviewed by EBERHARD - 19 October 2023

" All fine. "

" In the arrivals hall - could not be more convenient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by IGOR - 18 October 2023

" All went well and smooth "

" Noticed that one tyre is underinflated. I was given another car within minutes. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KOS, GR - Reviewed by ANTHONY - 04 October 2023

" Booking was simple. Good price. "

" Pick up and drop off was quick and simple. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

SKIATHOS, GR - Reviewed by WARREN - 27 September 2023

" One of the easiest and best rentals for me. "

" Very easy rental, Thrifty was great. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PAUL - 25 September 2023

" no comment "

" no comment "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

RHODES, GR - Reviewed by EMMANUEL - 24 September 2023

" Some minor issues with the vehicle otherwise all good "

" Very easy to deal with "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CORFU, GR - Reviewed by CHRISTOPHER - 24 September 2023

" Excellent service "

" Very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHIOS, GR - Reviewed by GIZEM - 23 September 2023

" Give back deposite "

" They still did not give back deposite "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

PAROS, GR - Reviewed by JONATHAN - 22 September 2023

" Panda perfect for wee roads on Paros "

" Friendly and efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SANTORINI, GR - Reviewed by CHRISTOPHER - 21 September 2023

" Couldn't have been easier. "

" Very quick and efficient. Great service. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZANTE, GR - Reviewed by RICHARD - 19 September 2023

" First class service "

" No hassle collection and dropping off. Nearly new car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KOS, GR - Reviewed by STEPHEN - 15 September 2023

" Absolutely no back up when things do wrong "

" Flight was delayed, desk closed, called the following morning, rental cancelled no car available "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by BRETT - 13 September 2023

" Hassle free, value for money hire car experience "

" Hassle free, value for money hire car experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by IOANNIS - 03 September 2023

" Straightforward and easy booking. Good value for money. "

" Good value for money. However, the vehicle could be in better condition. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

KEFALONIA, GR - Reviewed by LEE - 30 August 2023

" Good car, great price easy all round "

" Easy process all round "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by MICHAEL J - 25 August 2023

" Very efficient pick up and drop off, all went smoothly. "

" Very efficient pick up and drop off. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

THESSALONIKI, GR - Reviewed by SERGEY - 24 August 2023

" Overall positive experience. "

" Brilliant customer service, but the mechanical condition of the car could be better (noisy engine and steering). "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

CORFU, GR - Reviewed by GREG - 21 August 2023

" Good site with competitive rates (although everywhere's so expensive - £540 for 1 x week medium sized car hire!!) "

" Relatively smooth process, although wasn't overly clear where the staff were directing me to at the Corfu airport "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 9

KOS, GR - Reviewed by CARLOS - 11 August 2023

" Amazing "

" excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by WARREN - 19 July 2023

" The car was fine, spoke to someone about a later dropoff and this wasn't a problem "

" Everything was OK however we struggled finding the desk at Heraklion airport. Not signposted anywhere and we had to ask a tour rep outside who directed us to the Hertz/Thrifty desk "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by ALEXANDER - 14 July 2023

" ok, but to many emails offering 20% off which don't amount to anything "

" all ok "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CORFU, GR - Reviewed by FREDERICK - 04 July 2023

" Will go with Thrifty again "

" Very easy to collect and drop off vehicle. Very friendly staff "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

SANTORINI, GR - Reviewed by JOHN - 01 July 2023

" Condition of the car could have been better, but given the state of driving, parking and roads in Santorini, it would be expecting a bit too much to get a car without a few scratches and dents. "

" Staff very efficient and both pick up and drop off were speedy and courteous "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KEFALONIA, GR - Reviewed by MICHAEL - 29 June 2023

" No problems which is what you want. "

" Very helpful and I would recommend "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CORFU, GR - Reviewed by JONATHAN - 19 June 2023

" Very disappointing and very inflexible policy on not accepting debit cards "

" As I had a debit card and not a credit card I had to pay an additional €80 at the desk which was ridiculous and the counter staff said that if we had booked directly with Hertz we would not have had to do this. "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KOS, GR - Reviewed by ERIC - 20 May 2023

" When I returned the car, the office was closed. After waiting a while I contacted the company by phone and was told to leave the keys at a nearby hotel. If this was going to be the case I should have been told at collection. "

" See number 5 "

Value for Money: 9
Efficiency of Counter Staff: 7
Expediency of Drop-off: 3
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by ROB - 12 April 2023

" Great price from Auto Europe and excellent communication when I re-booked due to a very large drop in price nearer our departure date. Thrifty were brilliant too, so overall an excellent experience. "

" The staff at Thrifty Kalamata are brilliant. Friendly, professional and extremely helpful, the car was in excellent condition and the collection and drop-off very quick and painless. Overall superb! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by NIKOLAS - 30 October 2022

" Everything was great apart from the hidden added costs when collecting the car. "

" Everything was great apart from the hidden added costs when collecting the car. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SANTORINI, GR - Reviewed by IAN - 27 October 2022

" Worst condition of a car I have ever rented "

" Car was a wreck. 50,000 miles plus. Central locking didn't work, had to leave car open during rental period. Back parcel shelf was in pieces. Took 12 photos of dents and scratches on pick-up. Thrifty tried to charge me for rear bumper scratch on return of vehicle, lucky I took the photos. Would not use Thrifty again "

Value for Money: 1
Efficiency of Counter Staff: 8
Expediency of Drop-off: 5
Condition of the Vehicle: 1

CORFU, GR - Reviewed by LENKA - 09 October 2022

Value for Money: 5
Efficiency of Counter Staff: 6
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by JOHN - 04 October 2022

" Same as above.....Hertz are the new owners. "

" Slightly confusing experience when picking up from Hertz. I now realise that Hertz is owner of Thrifty "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by SARAH - 04 October 2022

" Excellent service throughout "

" Lovely staff in Acharavi branch. Helpful, friendly and thorough. Always welcomed back like an old friend "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ANTHONY - 22 September 2022

" The booking experience was straightforward and easy to follow. Auto Europe gave good advice on insurance and what extras we might, or might not, need and how to make sure were not sold any extras we did not want or need. "

" Excellent car that was perfectly adequate for our needs and was in excellent condition. Agent seemed keen to get us to upgrade to a higher group on the grounds that the car we had selected would not take our luggage. This was quite wrong as the car group we had selected comfortably took our luggage. We were right to firmly resist his attempt to get us to upgrade at extra cost. Drop off in central Athens was handled very efficiently and smoothly. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by ANDREW - 21 September 2022

" Very easy to locate hire counter car was ready for collection and very clean "

" Coutous staff car was clean and tidy. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by GORDON - 21 September 2022

" Couldn't fault it "

" Staff were great at the airport, really helpful "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by ELLIOTT - 20 September 2022

" Very good - will return and recommend "

" Very good - will return and recommend "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by SIMON - 19 September 2022

" Very good "

" Efficient and good value "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KEFALONIA, GR - Reviewed by ROBERT - 19 September 2022

" Brilliant and no hassle. "

" Brilliant, so quick and simple. Excellent. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by PETER - 16 September 2022

" Very happy with the car and the service experience from Thrifty "

" Very happy with the service overall. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by STUART - 10 September 2022

" Good as usual 2nd times this year , both rental company hertz/`thrifty "

" Ordered a 4x4 auto. And gets a. Crossover-suv Toyota c-hr could only get one case in boot had to put other one on the back seat . Paid for a type and got one in lower bracket. They also gave me the paper work with wrong "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 8

NAXOS, GR - Reviewed by MARK - 05 September 2022

" Well done... "

" The Kia we were given wasn't the car I was expecting (Seat Arona) but it worked out fine for my family and I. Collection and drop off was smooth. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

THESSALONIKI, GR - Reviewed by RAMANUJ - 31 August 2022

" Overall very good. "

" I thought the cost of a car seat was very high, especially when it was quite dirty. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by JACQUELINE - 17 August 2022

" Always satisfied with competitive price and service. "

" Had to wait a long time to pick up due to understaffing and long queues. Staff very nice and hard working. "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 4

SANTORINI, GR - Reviewed by MOHAMED - 16 August 2022

" Worst stagg "

" Firstly the Comapny was not thrifty and it was hertz. I have recorded the car for damages however when I returned at first the person said everything is ok. Then he changed his mind and said I scratched underneath the car. Which is impossible to see "

Value for Money: 5
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 5

HERAKLION, GR - Reviewed by SHEHZAD - 10 August 2022

" very good service by the staff, convieniet location near the airport. The car was a little smelly and the agent suggested that we could change it at another location if we wanted but we did not. Overall I would recommend Thrifty. "

" very good service by the staff, convieniet location near the airport. The car was a little smelly and the agent suggested that we could change it at another location if we wanted but we did not. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

RHODES, GR - Reviewed by LAURA - 08 August 2022

" Though happy with the service I am wondering when will I get my deposit back and fuel deposit? I returned the car with a full tank and was told I would therefore get back the fuel deposit. Nobody picks up the phone at Rhodes Airport counter. "

" Though happy with the service I am wondering when will I get my deposit back and fuel deposit? I returned the car with a full tank and was told I would therefore get back the fuel deposit. Nobody picks up the phone at Rhodes Airport counter. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KEFALONIA, GR - Reviewed by NEAL - 03 August 2022

" As mentioned earlier seems very expensive . "

" Seemed very expensive for one week car hire . Judging by other customers would have been cheaper hiring car on our arrival . Also I am still awaiting my deposit to be returned to my bank account .I was told car seemed fine on inspection at drop off but there has been no communication since re my deposit being returned "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

RHODES, GR - Reviewed by BEN - 27 July 2022

" Hidden charges made me feel taken advantage of once I was stranded in a foreign country with the option of paying or walking "

" The out of hours charge was not advised when booking, only on the day when my flight was delayed was I told about this. Over the phone they said it was €23 and then on arrival it was €65 Turns out they emailed me to advise it was €65, while I was on the plane! Overall happy with the service, however €250 became €315 instantly and there was also €350 security deposit from a credit card which I also was not told about until after I booked. None of this is necessarily thrifty's fault, auto Europe should have advised of this from the start. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by ANTHONY - 21 July 2022

" Really good experience. Good quality car, freindly efficient staff and a good price! "

" Really good experience. Good quality car, freindly efficient staff and a good price! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CORFU, GR - Reviewed by JONATHAN - 14 July 2022

" Let down by Thrifty "

" They made us pay for damage that was not caused by us. "

Value for Money: 5
Efficiency of Counter Staff: 2
Expediency of Drop-off: 1
Condition of the Vehicle: 1

PAROS, GR - Reviewed by STEPHEN - 11 July 2022

" Good service "

" Simple collection and drop off at Paros airport "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PETER - 06 July 2022

" Good "

" Checkin could be a bit quicker having pre-booked everything online "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

KALAMATA, GR - Reviewed by GRAHAM - 21 June 2022

" OK "

" the car appeared to be smaller than the one promised in the initial booking, but I suppose that is par "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

RHODES, GR - Reviewed by TIMOTHY - 28 October 2020

" Remarkably smooth experience "

" Very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by PAUL - 21 October 2020

" No other observations "

" Thrifty / Herz were excellent all round. Such a contrast to the dreadful experience I suffered on my last visit a few week earlier with Green Motion "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by BRIAN - 21 October 2020

" Nothing to add "

" Nice and easy pick-up and drop-off. I always prefer on-airport collection Car was clean and in good order "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by MARIOS - 14 October 2020

" Please don't use Hertz at Athens airport. The commentated that they provide older cars to bookings made through agents ( like yourself) and the better cars are reserved for customers bookings directly with themselves "

" Different vehicle was provided, to the one booked and was a lower grade in poor condition and much older than normal, the car was old and in poor condition. Staff at collection just can't be bother to deal with customers "

Value for Money: 2
Efficiency of Counter Staff: 3
Expediency of Drop-off: 3
Condition of the Vehicle: 2

THESSALONIKI, GR - Reviewed by KEVIN - 13 October 2020

" Would use again "

" Very easy pickup and drop off at Thessaloniki "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by STUART - 12 October 2020

" Wasn't quite sure where to return the car before we got to the airport. It was the same place as we collected so it was fine. "

" Wasn't quite sure where to return the car before we got to the airport. It was the same place as we collected so it was fine. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GEORGIOS - 01 October 2020

" Very satisfied with everything "

" Everything was fine. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by SADIA - 29 September 2020

" Reps were lovely to deal with! "

" Best experience smooth and seamless process "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by MARIOS - 24 September 2020

" Thrifty were very efficient "

" Very quick service at the desk and on return. Good s and quality vehicle "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by JOHN - 22 September 2020

" See above "

" Really well Organised, really quick and easy. Staff wore masks as well and very helpful. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by MARK - 22 September 2020

" Easy booking, good prices great choice "

" Brilliant service at Rhodes airport, both on pick up and drop off and a great car too. Best we've had, so far in Rhodes "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by STEPHEN - 18 September 2020

" I have no complaints about Auto Europe who I have used for many years. "

" Our car broke down 30 mins after pick up. It was 11.30 at night and we waited an hour for a replacement. The car was not as good as the broken one but was in the same category. "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 1

ATHENS, GR - Reviewed by STEVEN - 18 September 2020

" Good choices offered and simple to book. "

" All good except when dropping car back. Then despite the fuel indicator showing full, the Hertz staff insisted on a receipt from the last petrol station used which I had not been told was required and have never needed in all the years I have been renting cars. Under threat of a fine, the staff member drove me to the nearest petrol station where I was able to add 3.76 euros of fuel which satisfied him. Surely it the fuel indicator is sufficient proof? After all that's all I can see when I pick up the car? This was a bad end to an otherwise good experience and if I had been rushing to my flight and not has time to drive to a petrol station, might have resulted in an unwarranted fine. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 4
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by IRINA - 16 September 2020

" No comments "

" The provided car had non-functional 12V charger, so GPS unit couldn't be used. It was discovered on the next day, when the full tank of fuel worth 60 euros was already filled by me. A replacement car with 3/8 tank filled was provided but the price of fuel was not repaid back. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 3

ZAKYNTHOS, GR - Reviewed by VLAD - 15 September 2020

" Good experience and nice car "

" Easy to rent , nice staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by LAURENCE - 02 September 2020

" Overall very good "

" Car v clean, checkin v straightforward "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KOS, GR - Reviewed by SIMON - 30 August 2020

" Good service "

" Good service at Kos airport and easy to book on the internet prior to my trip "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

VOLOS, GR - Reviewed by SERGEY - 25 August 2020

" All good. "

" Excellent front desk staff but the vehicle is old (60,000km) and needs maintenance "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

CORFU, GR - Reviewed by RICHARD - 25 August 2020

" Great service but over priced and documentation called for in terms and conditions need relaxing. "

" The hire was a simple process though quite expensive for a basic model. The terms and conditions of the lease called for a driving licence check code and copies of utility bills which cause me considerable inconvenience and were never called for during the hire. On that basis I have reduced my likelihood of recommending Thrifty. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

MYKONOS, GR - Reviewed by VIRGINIA - 24 August 2020

" Very easy, organised and very friendly staff. "

" Very smooth process and very friendly staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by JOHN - 24 August 2020

" Very efficient and good value for money "

" Very good value for money "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KALAMATA, GR - Reviewed by MATTHEW - 23 August 2020

" Have used auto Europe a number of times. Always efficiently processed. "

" Car was as described. Quick and easy pick-up and drop-off at the airport. Staff very efficient. No hidden extras. Very good. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

NAXOS, GR - Reviewed by SIMON - 20 August 2020

" Professional and efficient. "

" Professional and efficient. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by MICHAEL - 07 August 2020

" good "

" good "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by ORESTIS - 19 December 2019

" ... "

" Staff very helpful and effective. Price good too. However, the MINI car we booked (Fiat Panda) was as basic as it could possibly be and cabin filters stank of smoke (tobacco). As a result we avoided using hitting or cooling for the whole duration of the hire. "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 3

IOANNINA, GR - Reviewed by JACQUELINE - 12 December 2019

" Very happy with price, car and service at airport. Thank you. "

" Very happy with price, car and service at airport. Thank you. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ANTHONY - 05 November 2019

" This is as above at 5 "

" Good car,convenient location at Athens Airport.Very efficient operation incoming and outgoing. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by DAVID - 31 October 2019

" ? "

" No problems with the logistics but the car provided had been damaged in many ways byt previous customers - it was not of the quality that is normally provided. The interior was clean and there were no mechanical issues - it was solely the exterior appearance. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 3

HERAKLION, GR - Reviewed by MOIRA - 22 October 2019

" It's on line so no customer service so hopefully I will get some now?? "

" I changed to an automatic car at the airport and now paid euro 300! When I asked where the car was I was told to 'click the key and the car will light up'!! No help at all. Car was dirty inside and out! Bashed all over and when I mentioned this I was told to take photos!! Car was terrible to drive and kept conking out! No thrust on engine and something was banging all the time! Tyre kept losing air and I had to keep taking it to get air! The whole situation was very worrying on the Greek roads and service shocking! They couldn't care less! I do hope you will reply to me - Moira "

Value for Money: 5
Efficiency of Counter Staff: 3
Expediency of Drop-off: 8
Condition of the Vehicle: 2

ATHENS, GR - Reviewed by ELIZABETH - 22 October 2019

" No comment. A box too many. "

" A faultless experience, good vehicle, helpful staff, and. Refreshingly no pushing of extras "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by VIVIENNE - 22 October 2019

" Brilliant "

" On arrival the guy who handed over keys was amazing! A total star and made the rental very easy. Please thank him very much. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by FOTIOS - 20 October 2019

" Easy pick up and drop off, very efficient "

" Welcoming, helpful staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by MICHAEL - 18 October 2019

" There are so many horror stories about car rentals and extra charges. Using Thrifty /Hertz overcomes this possibility "

" Staff in Athens were so helpful and at airport upon returning car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by ALAN - 18 October 2019

" Always been very happy with Auto Europe. I tend to look at all options then end up coming back to Auto Europe. I always take up the additional cover option. Well-priced and easy to deal with. Had to phone a couple of times with questions prior to booking and that's been helpful and unproblematic. Never had to claim so can't comment about that. "

" Straightforward collection arrangements "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by FREDERICK - 15 October 2019

" Good "

" Smooth operation from check in to pick up and drop off. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KOS, GR - Reviewed by DAFYDD - 15 October 2019

" Car had damage and dirty. Very difficult to hand the car back . Went to drop the car off At the rental desk and was told to go back to the car and fine an agent to hand back the car. Wish I was told that when i started the hire would have saved me a trip . Being party disabled this was difficult for me. "

" None "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 6
Condition of the Vehicle: 5

RHODES, GR - Reviewed by THOMAS - 14 October 2019

" Couldn't be happier with the service. Picked up the car right outside the airport. Someone checked over the car for any scratches or dents before we left. Drop off was also quick and efficient. Would definitely rent a car off them again. Amazing service!! "

" Couldn't be happier with the service. Picked up the car right outside the airport. Someone checked over the car for any scratches or dents before we left. Drop off was also quick and efficient. Would definitely rent a car off them again. Amazing service!! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by JOCHEN - 10 October 2019

" Perfect "

" Excellent Service at Corfu Airport - Recommendation for the Greek Lady who lived in Cardiff like me in the 90s - Excellent Customer service with complementary sms messages coming from Thrifty / Hertz "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KOS, GR - Reviewed by WILLIAM - 08 October 2019

" . "

" . "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KARPATHOS, GR - Reviewed by MICHAEL - 04 October 2019

" Good price and service "

" Collected us from the hotel, and enabled us to leave the car at the hotel "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

KEFALONIA, GR - Reviewed by MICHAEL - 02 October 2019

" Problem free apart from the confusion over petrol charge. "

" There was some confusion regarding the "full to full" tank provision. We were given to understand on collection that, having been charges 71 Euros we should use as much petrol as we could and return the car as near empty. This point was, however, clarified by yourselves through e-mail and on return (with full tank) the staff noted that the tank was full and confirmed we would be refunded what we had been charged. We are awaiting confirmation that that has happened. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by WILLIAM - 30 September 2019

" As above entirely efficient booking throughout. "

" Quick booking and efficient check in at airport. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZAKYNTHOS, GR - Reviewed by KEVIN - 29 September 2019

" Always book with Autoeurope "

" Faulty whiper blade. Windscreen dirty on inside "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

KALAMATA, GR - Reviewed by NICHOLAS - 29 September 2019

" No Issues "

" No Issues "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by STEVEN - 27 September 2019

" all very good "

" all very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VOLOS, GR - Reviewed by STEPHEN - 23 September 2019

" The staff in Volos were superb "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 6

KEFALONIA, GR - Reviewed by SAMUEL - 21 September 2019

" Concerned that despite ordering an automatic and paying more for this, a manual was reserved by thrifty. "

" Despite requesting an automatic as my licence does not allow me to drive a manual, none was available on arrival, instead a manual was offered. Thankfully, one member of staff understood my concerns about not being insured if driving a manual vehicle and was able to arrange an automatic. However, there was quite a delay in this becoming available. "

Value for Money: 10
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by MICHAEL - 21 September 2019

" Great "

" Helpful lady at desk with minimal fuss and was on my way very quickly "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 6

KEFALONIA, GR - Reviewed by WILLIAM - 20 September 2019

" Very bad deal. No car coz of. Ah drop chaos at Gatwick so we were denied boarding. Shocking treatment from Auto Europe and Thrifty I have emailed my complaint but so far no reply. WHERE IS THE CUSTOMER SERVICE??? "

" We were a day late due to severe problems at Gatwick on 3rd sept. How could we give 48 hours notice. We did not receive a car from Thrifty. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

MYTILINI, GR - Reviewed by ALEXIS DIMITRI - 19 September 2019

" Excellent "

" All good. No problems (so didn't fully test anything) "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

KEFALONIA, GR - Reviewed by DAVID - 17 September 2019

" No complaints at all "

" Very easy pick up and drop off. Great car aswell "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by HEATHER - 16 September 2019

" Otherwise the car was great, did what we needed it to "

" The staff on the desk were very positive and friendly, unlike some of the others I heard at the airport! They are a credit to you "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by IAN - 15 September 2019

" Excellent service as always. "

" I collected a fiesta on Saturday Evening and when I got to my Accommodation noticed that the front left indicator did not work so rang up Thrifty on Monday as could not get an answer on Sunday to be told to take the car to a Garage in the next village for repair but they could not repair it, so then was told to drive back up to Rhodes airport for the car to be changed, on arriving at the airport was told to go to a petrol station and fill the car up which cost me 17 euros of which the majority of the petrol that was used was driving around to get the car repaired/replaced, so for no fault of my own it cost me a good part of Monday and a cost of 17 euros to get a car that was not legal to be on the road, very disappointed as I was on my holidays. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 6

KEFALONIA, GR - Reviewed by COSTAS - 14 September 2019

" N/A "

" N/A "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 7

SAMOS, GR - Reviewed by ROBERT - 12 September 2019

" Very efficient. Good price and excellent service "

" all very efficient. Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by JOHN - 07 September 2019

" easy booking service and fabulous staff in kefalonia!!! "

" pick up and drop off seamless!!!!!!!!! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by AMANDA - 06 September 2019

" Was ok, average service, car not as advertised, will probably try an alternative company next time I rent a car. "

" Was ok. Drop off at Thessaloniki airport a bit cramped. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 6
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by STEFANO - 06 September 2019

" The only problem was instructions were not that clear as to where the pick up was located. "

" All good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by ALASTAIR - 05 September 2019

" I have used Auto-Europe several times and generally found it to be very good. I've subsequently done some research for our next trip and found that there are some local firms that are highly rated but don't feature on the site. That would be my only complaint. "

" Very poor indeed. An hour's wait upon arrival, which we were told was our fault because we were on time! The car we were given was smaller than we requested, and we were told we could have the car we wanted if we waited longer - but without any idea of when. When I pointed out it was smaller, the girl on the desk shrugged and said "I know". The car's air-con barely worked (not ideal in 41.5degC temperatures) and the brakes vibrated appallingly. I mentioned this upon return and got another shrug. Finally, the fuelling was a scam. I booked fill-to-fill, but when I got there I had to pay €77 for a tank of fuel (in a Corsa!) and was told to bring it back empty. When I returned it with half a tank, I asked whether I would get a refund: "You can go and refill it and you'll get the money back" she said – but by that point we had to rush to get our flight. I hire a lot of cars and am generally very satisfied, but this was poor. "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 7
Condition of the Vehicle: 6

ZAKYNTHOS, GR - Reviewed by COLIN - 04 September 2019

" Great "

" Very easy "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by LUKE - 02 September 2019

" The cars I hire are small but provide sufficient workable capacity "

" Although I have to pay higher rates the local staff and process was efficient "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KALAMATA, GR - Reviewed by BRUCE - 23 August 2019

" My experience with auto europe the day before rental was not so pleasing. I phoned when I realised that I had made an error with our time of arrival and the person on the end of the phone was very dismissive and basically said I was at risk of losing the car and there was nothing I could do about it. I spent the whole of the journey worrying that the car would not be there for us but luckily Thrifty/Hertz were very helpful and the car was there. "

" Very happy with the service at Kalamata airport however the car was actually a Hertz rental when we got there. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KOS, GR - Reviewed by NICHOLAS - 21 August 2019

" all good "

" no issues "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 8

KEFALONIA, GR - Reviewed by JOHN - 20 August 2019

" The pickup was very good and quick, the lady behind the counter was excellent. The only issue was dropping off, the chap was polite enough but I do not see why I have to pay 175 euros for a small scratch you cannot see unless you bend down and look under the car and that I did not do. He said they had not seen this scratch before, I did not see the scratch when I picked it up but then I was expecting to look that far down under the car. Because I had a flight to catch I had to sign the paperwork. I was going to file a complaint but not had time and then your email popped in my inbox. Is there any way the cost can be rescinded or reduced? 175 euros is far too much. Regards, John. "

" When brought the car back there was a scratch under the side of the car, I do not remember doing the damage and it wasn't picked up before. I was forced to sign paper work to pay for the damage which was 175 euros. I was ery upset that the cost was so much for a small scratch that I do not remember making "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 5

ATHENS, GR - Reviewed by CLIVE - 17 August 2019

" Very helpful and friendly staff, which is always a very encouraging sign and makes it easy to relax and enjoy your holiday. "

" Good, smooth efficient pick up and drop off. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 8

PREVEZA, GR - Reviewed by JAMES - 13 August 2019

" Our Thrifty hire car was cheaper to hire through Auto Europe and we found the whole experience from booking online to collecting and returning the car to be easy and professional. "

" I entered my details online before travelling and the paperwork and car were ready for a quick and smooth collection. No problems with deposit. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PREVEZA, GR - Reviewed by STEPHEN - 09 August 2019

" Customer service at auto Europe excellent. Hertz car rental and thrifty ,customer experience-Left me feeling ripped off. "

" I gave my credit card details for fuel, €55.12. I returned the car with half of a tank of fuel. Only on my return to UK have I now found out I have been charged €16 for physically topping up the car and €22.23 for the actual fuel used, at no point was I made aware I will be charged €16 for someone to top up the fuel, ripping off customers. for this reason I will never hire a car from Hertz or thrifty again "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SAMOS, GR - Reviewed by BRUCE - 04 August 2019

" Very helpful team "

" Excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PAROS, GR - Reviewed by MEHDI - 03 August 2019

" The car that I got was smaller than what I expected and, therefore, I felt that I did not get good value for money. "